Copthorne Hotel and Resort Bay Of Islands
$90
/ night
Avg. for October
Prices for Copthorne Hotel and Resort Bay Of Islands
Select dates to see prices and availability
$90
/ night
Avg. for October
Monthly average prices
Nightly prices at Copthorne Hotel and Resort Bay Of Islands average $82 in June, the cheapest month, and $177 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $135 |
| February | $177 |
| March | $138 |
| April | $113 |
| May | $108 |
| June | $82 |
| July | $89 |
| August | $82 |
| September | $99 |
| October | $90 |
| November | $109 |
| December | $100 |
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Oct · $90
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Most expensive: February (~$177)
Cheapest: June (~$82)
About this property
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless i...
Amenities
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Dining
Enjoy a satisfying meal at Jimmy Cook’s Restaurant serving guests of Copthorne Hotel and Resort Bay of Islands. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 180 guestrooms featuring refrigerators and LCD televisions. Rooms have private patios. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Location
When you stay at Copthorne Hotel and Resort Bay of Islands in Waitangi, you'll be on the beach, just steps from Bay of Islands and Te Ti Bay. This beach hotel is 0.1 mi (0.2 km) from Hobson Beach and 0.2 mi (0.4 km) from Te Tii Marae Waitangi.
What's nearby
Bay of Islands(0.1 miles)
Te Ti Bay(0.1 miles)
Hobson Beach(0.1 miles)
Te Tii Marae Waitangi(0.2 miles)
Treaty House(0.5 miles)
Waitangi Treaty Grounds(0.5 miles)
Whare Runanga(0.5 miles)
Action World(1 miles)
Bay of Islands Kayaking(1.1 miles)
Waitangi Golf Club(1.1 miles)
Paihia Wharf(1.2 miles)
Paihia Beach(1.3 miles)
Paihia Mountain Bike Rentals(1.3 miles)
St Paul’s Church(1.4 miles)
Te Ti Beach(2 miles)
Kerikeri (KKE-Bay of Islands)(15.6 miles)
Auckland Intl. Airport (AKL)(160.2 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Tour Desk
Tennis Courts
Location
1 Tau Henare Drive, Waitangi, Waitangi, New Zealand
Bay of Islands (0.1 miles)
Te Ti Bay (0.1 miles)
Hobson Beach (0.1 miles)
Te Tii Marae Waitangi (0.2 miles)
Treaty House (0.5 miles)
Waitangi Treaty Grounds (0.5 miles)
Room options
5
Accessible Room
Room details
1 Queen Bed
Sleeps 2
172 ft²
Air ConditioningHeatingRefrigeratorPatio
9
Suite with Seaview 1 King
Room details
1 King Bed
Sleeps 2
377 ft²
Air ConditioningHeatingSeparate Living RoomPatio
5
Gardenview 2 Doubles
Room details
2 Full Beds
Sleeps 2
172 ft²
Air ConditioningHeatingRefrigeratorPatio
6
Deluxe Seaview 1 King
Room details
1 King Bed
Sleeps 2
232 ft²
Air ConditioningHeatingRefrigeratorPatio
7
Gardenview 1 King
Room details
1 Full Bed
Sleeps 2
172 ft²
Air ConditioningHeatingRefrigeratorPatio
8
Superior Harbourview 1 King
Room details
1 King Bed
Sleeps 2
277 ft²
Air ConditioningHeatingRefrigeratorPatio
7
Superior Gardenview 1 Queen
Room details
1 Queen Bed
Sleeps 2
172 ft²
Air ConditioningHeatingRefrigeratorPatio
8
Superior Harbourview 2 Doubles
Room details
2 Full Beds
Sleeps 3
277 ft²
Air ConditioningHeatingRefrigeratorPatio
5
Seaview 1 King
Room details
1 King Bed
Sleeps 2
232 ft²
Air ConditioningHeatingRefrigeratorPatio
7
Seaview 2 Doubles
Room details
2 Full Beds
Sleeps 3
276 ft²
Air ConditioningHeatingRefrigeratorPatio
9
Suite with Gardenview 1 King
Room details
1 King Bed
Sleeps 2
377 ft²
Air ConditioningHeatingSeparate Living RoomPatio
Guest reviews of Copthorne Hotel and Resort Bay Of Islands
7.8
Good
Based on 2,044 verified reviews
Who stays here?
Business
3%
Couple
67%
Family
26%
Group
1%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Copthorne Hotel & Resort Bay Of Islands, travellers consistently praise the scenic waterfront setting by the Waitangi Treaty Grounds and friendly staff, while noting dated rooms, variable maintenance, and noise from corridors or upper floors can detract from comfort.
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What guests think
At Copthorne Hotel & Resort Bay Of Islands, travellers consistently praise the scenic waterfront setting by the Waitangi Treaty Grounds and friendly staff, while noting dated rooms, variable maintenance, and noise from corridors or upper floors can detract from comfort.
The resort-style pools and landscaped grounds suit families, though occasional closure, murky water, or lack of heating are reported. Cleanliness and housekeeping are uneven, with reports of stained carpets, mould, or missed servicing alongside clean, refurbished rooms. Breakfast is frequently enjoyed, but dinner and restaurant service are mixed, and some guests mention patchy or slow Wi‑Fi and limited parking. Overall, expect a relaxed, family‑friendly stay in an older, less soundproof property.
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AI-generated summary based on recent guest reviews
Facilities
Expansive outdoor pools, spa and landscaped grounds are a highlight for families, though the main pool is sometimes closed, unheated, or reported murky. Parking can be limited or far from rooms.
Related guest reviews
6
Santhosh
Dec 17, 2023
·
Stayed 1 night
Great location, awesome backyard with views and beach access. Parking was a bit of a mess (no allocated parking so you're left to wander around to find a spot which could be like 7 to 8 mins away from your room) and the parking space is too tight. We found hair tie and a bunch of hair in our toilet so wasn't happy with the cleanliness although the other areas were very clean. PS: they require a bond for each of your booking which I don't this is mentioned anywhere in their booking details.
Great location, awesome backyard with views and beach access. Parking was a bit of a mess (no allocated parking so you're left to wander around to find a spot which could be like 7 to 8 mins away from your room) and the parking space is too tight. We found hair tie and a bunch of hair in our toilet so wasn't happy with the cleanliness although the other areas were very clean. PS: they require a bond for each of your booking which I don't this is mentioned anywhere in their booking details.
8
Nicole
Apr 6, 2025
·
Stayed 2 nights
Great clean & fresh little spot. We stayed in a superior harbour view King room. Was nice inside, balcony tiny & Harbourview not a great deal to look at. Parking was very limited. Overall a nice place to stay
Great clean & fresh little spot. We stayed in a superior harbour view King room. Was nice inside, balcony tiny & Harbourview not a great deal to look at. Parking was very limited. Overall a nice place to stay
10
Rochelle
May 19, 2025
·
Stayed 1 night
Lovely courtside room. Only problem was the ants that filled the rubbish bin when we were there for only a few hours and the slow reception service. Everything else was great including our evening spa in the rain
Lovely courtside room. Only problem was the ants that filled the rubbish bin when we were there for only a few hours and the slow reception service. Everything else was great including our evening spa in the rain
10
Reyn
May 5, 2025
·
Stayed 1 night
Impressive pools!
Impressive pools!
8
Graeme
Feb 10, 2023
·
Stayed 3 nights
We loved the setting of the hotel and proximity to the beach. The staff were excellent and always ready to help. We couldn’t swim in the pool as the water was green and the pool was closed. We dined once in the restaurant but the food was ‘average’
We loved the setting of the hotel and proximity to the beach. The staff were excellent and always ready to help. We couldn’t swim in the pool as the water was green and the pool was closed. We dined once in the restaurant but the food was ‘average’
10
Melanie
Aug 10, 2025
·
Stayed 1 night
Perfect for our one night stay, reasonably priced. Kids loved the tennis court right outside.
Perfect for our one night stay, reasonably priced. Kids loved the tennis court right outside.
10
miringa
Aug 3, 2025
·
Stayed 1 night
Breakfast is well worth it. Great pool.area. Good options for parking. Especially liked the arrival.and departure drive in area for loading and unloading vehicles. We have already booked our room for.Jan 2026.
Breakfast is well worth it. Great pool.area. Good options for parking. Especially liked the arrival.and departure drive in area for loading and unloading vehicles. We have already booked our room for.Jan 2026.
6
Andree
Apr 29, 2025
·
Stayed 1 night
It's getting a bit dated and old. Location and Spa pool are THE BEST! If you are a piggy make the most of the buffet breakfast.
It's getting a bit dated and old. Location and Spa pool are THE BEST! If you are a piggy make the most of the buffet breakfast.
8
Oliver
Jan 11, 2024
·
Stayed 4 nights
Beautiful location & surroundings. Accommodation a bit tired around the edges but clean and tidy. Breakfast selection was impressive. Disappointed the main pool was closed for the duration of our 4 day stay due to issues. Would stay here again.
Beautiful location & surroundings. Accommodation a bit tired around the edges but clean and tidy. Breakfast selection was impressive. Disappointed the main pool was closed for the duration of our 4 day stay due to issues. Would stay here again.
8
Heidi
Oct 2, 2024
·
Stayed 2 nights
Best part ? Spa ie hot out door bath with out the spa part. Annoying part no shuttle to city centre. 20-30 minute walk to town.
Best part ? Spa ie hot out door bath with out the spa part. Annoying part no shuttle to city centre. 20-30 minute walk to town.
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AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping and upkeep are inconsistent: guests report stained carpets, mould in bathrooms, missed or superficial servicing, and debris in rooms or pool areas, while others found spaces clean. Standards vary notably between rooms.
Related guest reviews
6
Gisela
Jan 6, 2025
·
Stayed 2 nights
Tolle Lage, schöne Poolanlage, professioneller Service und gutes Frühstücksbuffet und Bar. Leider sind die Zimmer alt, spärlich möbliert und karg. Sauberkeit liess zu wünschen übrig. Man könnte viel mehr aus dem Hotel an dieser tollen Lage machen.
Tolle Lage, schöne Poolanlage, professioneller Service und gutes Frühstücksbuffet und Bar. Leider sind die Zimmer alt, spärlich möbliert und karg. Sauberkeit liess zu wünschen übrig. Man könnte viel mehr aus dem Hotel an dieser tollen Lage machen.
8
Diane
Jan 21, 2026
·
Stayed 3 nights
Clean and tidy throughout. Staff were friendly, smiling and helpful
Clean and tidy throughout. Staff were friendly, smiling and helpful
8
Mandy
Aug 6, 2023
·
Stayed 2 nights
The customer service was fantastic. They were welcoming, helpful and super accommodating. The view was superior but unfortunately the room was not so much. The room looked like it hadn't been cleaned for quite some time. Would absolutely stay again, hopefully the lack of cleanliness was a one off. Food was nice however extremely over priced.
The customer service was fantastic. They were welcoming, helpful and super accommodating. The view was superior but unfortunately the room was not so much. The room looked like it hadn't been cleaned for quite some time. Would absolutely stay again, hopefully the lack of cleanliness was a one off. Food was nice however extremely over priced.
4
Edith
Nov 18, 2025
·
Stayed 1 night
Was highly offended by the treatment shown in the restaurant when our family was stopped after dinner to go through our items for the 2nd time by the restaurant manager but no other patrons were stopped. My sons were so annoyed they paid on the spot and worse I had brought my daughter inlaw on first trip to the North of NZ to experience that. Advised the reception who werent interested. Our accommodation was all prepaid but clearly they did not like the way we looked. And this is a hotel in my own country. Would definitely not recommend people to stay here especially if Maori. In addition the room was not cleaned the next day, beds not made or tea topped up for the 2nd day stay. Pink bacteria scum in shower and on shower mat. This hotel needs to lift its game being in one of the most scenic spots in NZ.
Was highly offended by the treatment shown in the restaurant when our family was stopped after dinner to go through our items for the 2nd time by the restaurant manager but no other patrons were stopped. My sons were so annoyed they paid on the spot and worse I had brought my daughter inlaw on first trip to the North of NZ to experience that. Advised the reception who werent interested. Our accommodation was all prepaid but clearly they did not like the way we looked. And this is a hotel in my own country. Would definitely not recommend people to stay here especially if Maori. In addition the room was not cleaned the next day, beds not made or tea topped up for the 2nd day stay. Pink bacteria scum in shower and on shower mat. This hotel needs to lift its game being in one of the most scenic spots in NZ.
2
Claire
Aug 15, 2025
·
Stayed 2 nights
Room was filthy. Things didnt work.
Room was filthy. Things didnt work.
6
Jazzmin
Aug 28, 2025
·
Stayed 2 nights
Stains on the carpet and rubbish from previous guest still in the bathroom. Staff were great. Outdoor pool great for kids. Buffet breakfast was great. Good if you want a getaway with kids
Stains on the carpet and rubbish from previous guest still in the bathroom. Staff were great. Outdoor pool great for kids. Buffet breakfast was great. Good if you want a getaway with kids
6
Amy
Jan 1, 2025
·
Stayed 2 nights
Great location by the water, but room and bathroom are in need of a refresh. Quite a lot of mould in the shower. Towels were stained and old. One face cloth was grey and my daughter found a towel with make up all over it.
Great location by the water, but room and bathroom are in need of a refresh. Quite a lot of mould in the shower. Towels were stained and old. One face cloth was grey and my daughter found a towel with make up all over it.
8
Kelleigh
Jan 18, 2025
·
Stayed 6 nights
The best pool we've seen. Just an issue with cleanliness of this property. The pool had hairs, lots of debris floating around, it makes one feel unclean and perhaps needs investment in a good vacuum. House keeping was friendly but again not thorough. We had chunks of hair in the bath and underwear from previous guest in the wardrobe (its probably still there). Main complaint though was the noise. We are a quiet family who like our sleepins. Being right by the pool gate, amongst noisy tourists who slammed doors and yelled dow the corridor from 6.30am, meant we were exhausted and didn't do a lot of what we'd planned. The property itself is beautiful, prime setting, friendly and helpful front of house staff. Coffees on point.
The best pool we've seen. Just an issue with cleanliness of this property. The pool had hairs, lots of debris floating around, it makes one feel unclean and perhaps needs investment in a good vacuum. House keeping was friendly but again not thorough. We had chunks of hair in the bath and underwear from previous guest in the wardrobe (its probably still there). Main complaint though was the noise. We are a quiet family who like our sleepins. Being right by the pool gate, amongst noisy tourists who slammed doors and yelled dow the corridor from 6.30am, meant we were exhausted and didn't do a lot of what we'd planned. The property itself is beautiful, prime setting, friendly and helpful front of house staff. Coffees on point.
4
Matt
Apr 11, 2023
·
Stayed 1 night
Definitely outdated and showing it’s age. Ants all I’ve the bathroom, shower is peeling apart, carpet is stained, phone doesn’t work. But the bed is comfy and the sheets appeared clean so I’ll take what I can get
Definitely outdated and showing it’s age. Ants all I’ve the bathroom, shower is peeling apart, carpet is stained, phone doesn’t work. But the bed is comfy and the sheets appeared clean so I’ll take what I can get
6
David
Oct 31, 2025
·
Stayed 3 nights
I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.
I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are commonly dated with thin walls and noise from corridors or upstairs, but some refurbished, sea‑facing options are spacious and comfortable with great views. Wi‑Fi is frequently slow, patchy, or unavailable.
Related guest reviews
6
Mark
Dec 25, 2024
·
Stayed 2 nights
The resort is wonderful, especially for families with children. But that also means NOISE, and lots of it. The central pool area is full of screaming and splashing until 10pm. The buildings seem to be made mostly of wood under the stucco exteriors. So even just walking calmly in a hallway produces lots of sound, and children by nature tend to move more energetically. Our ground floor terrace overlooking the bay was a pleasant place to sit during the day, but a noisy nightmare in the morning and evening.. the rooms above have walkout balconies on top of the ceilings of the rooms below. So it's a constant thud thud THUD of doors opening and closing, and people above moving about. In a more modern building, concrete slab construction would eliminate such noise, but the buildings don't have that. No real usable beach on the property (too rocky), thus the extensive outdoor pool area instead. No access to the adjacent Treaty Grounds without paying a $70/person admission fee there, so not much at the resort itself to interest non-children. On-site breakfast buffet was average (basic coffee, some fruit, cereals, hot items). Evening dinner was excellent.
The resort is wonderful, especially for families with children. But that also means NOISE, and lots of it. The central pool area is full of screaming and splashing until 10pm. The buildings seem to be made mostly of wood under the stucco exteriors. So even just walking calmly in a hallway produces lots of sound, and children by nature tend to move more energetically. Our ground floor terrace overlooking the bay was a pleasant place to sit during the day, but a noisy nightmare in the morning and evening.. the rooms above have walkout balconies on top of the ceilings of the rooms below. So it's a constant thud thud THUD of doors opening and closing, and people above moving about. In a more modern building, concrete slab construction would eliminate such noise, but the buildings don't have that. No real usable beach on the property (too rocky), thus the extensive outdoor pool area instead. No access to the adjacent Treaty Grounds without paying a $70/person admission fee there, so not much at the resort itself to interest non-children. On-site breakfast buffet was average (basic coffee, some fruit, cereals, hot items). Evening dinner was excellent.
8
Melini
Nov 30, 2025
·
Stayed 2 nights
Beautiful room, clean, spacious, outdoor deck, sea facing - loved it! Only downside was the super-patchy wifi.
Beautiful room, clean, spacious, outdoor deck, sea facing - loved it! Only downside was the super-patchy wifi.
8
Nicole
Apr 6, 2025
·
Stayed 2 nights
Great clean & fresh little spot. We stayed in a superior harbour view King room. Was nice inside, balcony tiny & Harbourview not a great deal to look at. Parking was very limited. Overall a nice place to stay
Great clean & fresh little spot. We stayed in a superior harbour view King room. Was nice inside, balcony tiny & Harbourview not a great deal to look at. Parking was very limited. Overall a nice place to stay
10
Mae
Sep 9, 2024
·
Stayed 2 nights
Love that the kitchen went above and beyond when it ce to dressing up the cheese cake i bought in for my partners birthday was very much appreciated.
Love that the kitchen went above and beyond when it ce to dressing up the cheese cake i bought in for my partners birthday was very much appreciated.
6
Janine
Sep 29, 2025
·
Stayed 5 nights
Staff were great, rooms were a bit noisy. Great they had guest laundry for a longer stay.
Staff were great, rooms were a bit noisy. Great they had guest laundry for a longer stay.
6
Michael
Oct 29, 2024
·
Stayed 2 nights
Needs to be upgraded,especially the bathrooms.
Needs to be upgraded,especially the bathrooms.
10
Miluska
Mar 17, 2025
·
Stayed 3 nights
Lovely refurbished room overlooking the water with boats. Friendly helpful staff. Would stay here again in the future.
Lovely refurbished room overlooking the water with boats. Friendly helpful staff. Would stay here again in the future.
10
Frankco
Oct 30, 2025
·
Stayed 2 nights
The resort was lovely, but rooms are not soundproof and neighbours talked loud in the middle of the night. Restaurant for dinner was empty and food was not good. Strange because their breakfast was good in the mornings.
The resort was lovely, but rooms are not soundproof and neighbours talked loud in the middle of the night. Restaurant for dinner was empty and food was not good. Strange because their breakfast was good in the mornings.
6
Alain
Mar 31, 2025
·
Stayed 1 night
No wifi
No wifi
6
David
Oct 31, 2025
·
Stayed 3 nights
I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.
I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.
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AI-generated summary based on recent guest reviews
Service
Many guests describe friendly, helpful staff and smooth check‑in, yet service can be uneven across reception and restaurant teams, with occasional slow responses, allocation errors, and surprise bonds or refund delays. Several individual team members earned special praise.
Related guest reviews
4
HAYLEE
May 15, 2023
·
Stayed 1 night
The Dinner Chef was terrible! Worst dinner ever! It spoiled our whole evening, ruined our celebration & stay! Everything came out separately, 10-15 mins apart ... even the sauce, and when it came out most of it was burnt, chewy, wilted salad, not fresh seafood, people getting wrong orders or didn't get what they ordered at all! We were still hungry & had to buy food off-site even though we were staying there. Fridge froze the milk, missing bits of shower, tennis racquets & balls were old & broken. The standard has dropped & is definitely not what it used to be. One positive was Vasa the Front of Desk Duty Manager and the On-Duty Restaurant Manager who were great to deal with when we complained about the dinner. We weren't the only guests to complain that night. Really disappointed and won't be going back.
The Dinner Chef was terrible! Worst dinner ever! It spoiled our whole evening, ruined our celebration & stay! Everything came out separately, 10-15 mins apart ... even the sauce, and when it came out most of it was burnt, chewy, wilted salad, not fresh seafood, people getting wrong orders or didn't get what they ordered at all! We were still hungry & had to buy food off-site even though we were staying there. Fridge froze the milk, missing bits of shower, tennis racquets & balls were old & broken. The standard has dropped & is definitely not what it used to be. One positive was Vasa the Front of Desk Duty Manager and the On-Duty Restaurant Manager who were great to deal with when we complained about the dinner. We weren't the only guests to complain that night. Really disappointed and won't be going back.
8
Diane
Jan 21, 2026
·
Stayed 3 nights
Clean and tidy throughout. Staff were friendly, smiling and helpful
Clean and tidy throughout. Staff were friendly, smiling and helpful
8
Alexandra
Feb 19, 2025
·
Stayed 5 nights
Loved the location of this hotel. The concierge Dimitri was very attentive but the restaurant staff were not on the ball. We had to wait over an hour for our pudding and when we raised this it was dismissed and told we didn’t wait that long. The breakfast was not kept tidy throughout the service and there were many spillages around the cooked breakfast area. The pool area was lovely. The bedroom was spacious but some of the fittings had seen better days. Wood was warped and chipped around the fridge. The Waitaingi treaty grounds were excellent and easy access from the hotel.
Loved the location of this hotel. The concierge Dimitri was very attentive but the restaurant staff were not on the ball. We had to wait over an hour for our pudding and when we raised this it was dismissed and told we didn’t wait that long. The breakfast was not kept tidy throughout the service and there were many spillages around the cooked breakfast area. The pool area was lovely. The bedroom was spacious but some of the fittings had seen better days. Wood was warped and chipped around the fridge. The Waitaingi treaty grounds were excellent and easy access from the hotel.
2
Clinton
Jun 9, 2025
·
Stayed 3 nights
The staff were generally helpful, but for the price paid, the rooms felt quite dated. I also had an uncomfortable experience when using the microwave in the laundry room to heat milk for my baby — the security staff on Sunday, 8 June gave me a suspicious look and questioned what I was doing. As a parent, this made me feel quite unwelcome. It would be great if all staff, including security, were briefed to approach guests in a more courteous and understanding manner.
The staff were generally helpful, but for the price paid, the rooms felt quite dated. I also had an uncomfortable experience when using the microwave in the laundry room to heat milk for my baby — the security staff on Sunday, 8 June gave me a suspicious look and questioned what I was doing. As a parent, this made me feel quite unwelcome. It would be great if all staff, including security, were briefed to approach guests in a more courteous and understanding manner.
6
Laara
Dec 30, 2023
·
Stayed 1 night
Front desk staff were not informed or helpful at check in and made our stay uncomfortable.
Front desk staff were not informed or helpful at check in and made our stay uncomfortable.
4
Edith
Nov 18, 2025
·
Stayed 1 night
Was highly offended by the treatment shown in the restaurant when our family was stopped after dinner to go through our items for the 2nd time by the restaurant manager but no other patrons were stopped. My sons were so annoyed they paid on the spot and worse I had brought my daughter inlaw on first trip to the North of NZ to experience that. Advised the reception who werent interested. Our accommodation was all prepaid but clearly they did not like the way we looked. And this is a hotel in my own country. Would definitely not recommend people to stay here especially if Maori. In addition the room was not cleaned the next day, beds not made or tea topped up for the 2nd day stay. Pink bacteria scum in shower and on shower mat. This hotel needs to lift its game being in one of the most scenic spots in NZ.
Was highly offended by the treatment shown in the restaurant when our family was stopped after dinner to go through our items for the 2nd time by the restaurant manager but no other patrons were stopped. My sons were so annoyed they paid on the spot and worse I had brought my daughter inlaw on first trip to the North of NZ to experience that. Advised the reception who werent interested. Our accommodation was all prepaid but clearly they did not like the way we looked. And this is a hotel in my own country. Would definitely not recommend people to stay here especially if Maori. In addition the room was not cleaned the next day, beds not made or tea topped up for the 2nd day stay. Pink bacteria scum in shower and on shower mat. This hotel needs to lift its game being in one of the most scenic spots in NZ.
8
Vicki
Sep 12, 2023
·
Stayed 3 nights
Enjoyed our stay got a surprise when arrived when had to pay an extra $200 for bond which was not disclosed the wifi never worked but overall really enjoyed our stay will definitely stay with them again 😊
Enjoyed our stay got a surprise when arrived when had to pay an extra $200 for bond which was not disclosed the wifi never worked but overall really enjoyed our stay will definitely stay with them again 😊
10
Kevin Dean
Mar 21, 2025
·
Stayed 1 night
The front deck staff were very helpfulness helping us get the right room type. Their recommendations for activities to do around the Bay of Islands were awesome. The dinner in the restaurant was delicious. We extended our stay due to the great service and views!
The front deck staff were very helpfulness helping us get the right room type. Their recommendations for activities to do around the Bay of Islands were awesome. The dinner in the restaurant was delicious. We extended our stay due to the great service and views!
8
Nigel
Jan 23, 2026
·
Stayed 3 nights
Breakfast, friendliness of the staff
Breakfast, friendliness of the staff
8
Derrick
Jul 17, 2025
·
Stayed 3 nights
Booking in did not go well. Its seems that when the people at the property know that you booked through Expedia, they give you any average room that is outdated, or in poor condition. I had to query the room allocation the next and the staff at the reception said that their was a mistake made. this is not the first time something like this happens. I get the feeling that most properties have a pool of rooms that are put aside for people who book through websites like Expedia. So, these rooms will be very far away from the amenities etc. I was not happy but it was fixed after the fact. This should not be happening,.
Booking in did not go well. Its seems that when the people at the property know that you booked through Expedia, they give you any average room that is outdated, or in poor condition. I had to query the room allocation the next and the staff at the reception said that their was a mistake made. this is not the first time something like this happens. I get the feeling that most properties have a pool of rooms that are put aside for people who book through websites like Expedia. So, these rooms will be very far away from the amenities etc. I was not happy but it was fixed after the fact. This should not be happening,.
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AI-generated summary based on recent guest reviews
Location
Scenic waterfront setting beside the Waitangi Treaty Grounds with peaceful harbour views. It’s outside central Paihia, so cafés and shops require a 20–30 minute walk or transport, and taxis can be scarce.
Related guest reviews
8
Chantelle
May 21, 2024
·
Stayed 2 nights
Perfect location if going to waitangi treaty grounds. Walking distance literally. Staff were great.
Perfect location if going to waitangi treaty grounds. Walking distance literally. Staff were great.
10
Melinda
Jan 10, 2026
·
Stayed 2 nights
Great setting!
Great setting!
8
fraser
Dec 22, 2025
·
Stayed 1 night
Nice view Convenient for Bay of Islands
Nice view Convenient for Bay of Islands
8
Jeffrey
Oct 10, 2024
·
Stayed 3 nights
Nice location and great room we had with view
Nice location and great room we had with view
8
William
Nov 9, 2025
·
Stayed 3 nights
Fantastic location next to Treaty grounds where you can explore the history of NZ. About a 30 minute walk into the centre of town where the ferries run to Russell Island or the boat trips for dolphin viewing.
Fantastic location next to Treaty grounds where you can explore the history of NZ. About a 30 minute walk into the centre of town where the ferries run to Russell Island or the boat trips for dolphin viewing.
10
Sally
Jul 12, 2024
·
Stayed 4 nights
The Copthorne is situated in great location.
The Copthorne is situated in great location.
10
Shane
Mar 30, 2025
·
Stayed 1 night
great location, nice grounds, great staff
great location, nice grounds, great staff
8
Glenn
Aug 25, 2023
·
Stayed 2 nights
It's out of town, very hard to catch a cab into town, zero uber. It would be great as a conference centre for a corporate retreat or event, but as a tourist I would find a place in town
It's out of town, very hard to catch a cab into town, zero uber. It would be great as a conference centre for a corporate retreat or event, but as a tourist I would find a place in town
8
Tim
Feb 23, 2025
·
Stayed 2 nights
Very pleasant, good location to what we wanted, little far from cafe’s etc. typical hotel
Very pleasant, good location to what we wanted, little far from cafe’s etc. typical hotel
10
David
Nov 26, 2023
·
Stayed 1 night
Excellent location and good room. Nice pool and garden area.
Excellent location and good room. Nice pool and garden area.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for quality and variety, but dinner and restaurant service are inconsistent, with reports of long waits, limited or closed options, and prices seen as high. Others enjoyed tasty meals, desserts, and in‑room dining.
Related guest reviews
4
HAYLEE
May 15, 2023
·
Stayed 1 night
The Dinner Chef was terrible! Worst dinner ever! It spoiled our whole evening, ruined our celebration & stay! Everything came out separately, 10-15 mins apart ... even the sauce, and when it came out most of it was burnt, chewy, wilted salad, not fresh seafood, people getting wrong orders or didn't get what they ordered at all! We were still hungry & had to buy food off-site even though we were staying there. Fridge froze the milk, missing bits of shower, tennis racquets & balls were old & broken. The standard has dropped & is definitely not what it used to be. One positive was Vasa the Front of Desk Duty Manager and the On-Duty Restaurant Manager who were great to deal with when we complained about the dinner. We weren't the only guests to complain that night. Really disappointed and won't be going back.
The Dinner Chef was terrible! Worst dinner ever! It spoiled our whole evening, ruined our celebration & stay! Everything came out separately, 10-15 mins apart ... even the sauce, and when it came out most of it was burnt, chewy, wilted salad, not fresh seafood, people getting wrong orders or didn't get what they ordered at all! We were still hungry & had to buy food off-site even though we were staying there. Fridge froze the milk, missing bits of shower, tennis racquets & balls were old & broken. The standard has dropped & is definitely not what it used to be. One positive was Vasa the Front of Desk Duty Manager and the On-Duty Restaurant Manager who were great to deal with when we complained about the dinner. We weren't the only guests to complain that night. Really disappointed and won't be going back.
8
Tracee
Jan 10, 2024
·
Stayed 2 nights
All staff were very helpful and friendly (especially Dimitri who went above and beyond) except for one slim young Asian (Korean?) girl who was the opposite. Our room was metres from the beach with a lovely unobstructed view. We found the a la carte food in the restaurant disappointing but enjoyed the breakfast buffets.
All staff were very helpful and friendly (especially Dimitri who went above and beyond) except for one slim young Asian (Korean?) girl who was the opposite. Our room was metres from the beach with a lovely unobstructed view. We found the a la carte food in the restaurant disappointing but enjoyed the breakfast buffets.
8
Alexandra
Feb 19, 2025
·
Stayed 5 nights
Loved the location of this hotel. The concierge Dimitri was very attentive but the restaurant staff were not on the ball. We had to wait over an hour for our pudding and when we raised this it was dismissed and told we didn’t wait that long. The breakfast was not kept tidy throughout the service and there were many spillages around the cooked breakfast area. The pool area was lovely. The bedroom was spacious but some of the fittings had seen better days. Wood was warped and chipped around the fridge. The Waitaingi treaty grounds were excellent and easy access from the hotel.
Loved the location of this hotel. The concierge Dimitri was very attentive but the restaurant staff were not on the ball. We had to wait over an hour for our pudding and when we raised this it was dismissed and told we didn’t wait that long. The breakfast was not kept tidy throughout the service and there were many spillages around the cooked breakfast area. The pool area was lovely. The bedroom was spacious but some of the fittings had seen better days. Wood was warped and chipped around the fridge. The Waitaingi treaty grounds were excellent and easy access from the hotel.
8
Martin
Jan 6, 2025
·
Stayed 3 nights
Our room was a bit tired but it was a last minute booking at the busiest time of the year. The staff are excellent very friendly and helpful.The pool restaurant and bar are very good. We bought the breakfast option with our booking which was excellent.
Our room was a bit tired but it was a last minute booking at the busiest time of the year. The staff are excellent very friendly and helpful.The pool restaurant and bar are very good. We bought the breakfast option with our booking which was excellent.
8
Debbie
Mar 12, 2025
·
Stayed 1 night
Go ahead and book, clean and affordable. Rooms a little dated. Pools are weird with strange unclear access but lovely surroundings. One warm pool but has chipped debis floating in water. No complaints about the food, desserts were delicious, breakfast was a buffet with a lot of choice. Ask what nights dinner is buffet, we missed out and got disappointed. Husband is a large eater and the fine dining portion doesn’t cut it. Eye fillet great, King fish such a small portion it was ridiculous
Go ahead and book, clean and affordable. Rooms a little dated. Pools are weird with strange unclear access but lovely surroundings. One warm pool but has chipped debis floating in water. No complaints about the food, desserts were delicious, breakfast was a buffet with a lot of choice. Ask what nights dinner is buffet, we missed out and got disappointed. Husband is a large eater and the fine dining portion doesn’t cut it. Eye fillet great, King fish such a small portion it was ridiculous
10
Frankco
Oct 30, 2025
·
Stayed 2 nights
The resort was lovely, but rooms are not soundproof and neighbours talked loud in the middle of the night. Restaurant for dinner was empty and food was not good. Strange because their breakfast was good in the mornings.
The resort was lovely, but rooms are not soundproof and neighbours talked loud in the middle of the night. Restaurant for dinner was empty and food was not good. Strange because their breakfast was good in the mornings.
10
Kevin Dean
Mar 21, 2025
·
Stayed 1 night
The front deck staff were very helpfulness helping us get the right room type. Their recommendations for activities to do around the Bay of Islands were awesome. The dinner in the restaurant was delicious. We extended our stay due to the great service and views!
The front deck staff were very helpfulness helping us get the right room type. Their recommendations for activities to do around the Bay of Islands were awesome. The dinner in the restaurant was delicious. We extended our stay due to the great service and views!
8
Yufei
Sep 21, 2025
·
Stayed 1 night
The buffet breakfast is awful. Except that, the hotel is clean and quiet.
The buffet breakfast is awful. Except that, the hotel is clean and quiet.
10
Michelle
Aug 24, 2025
·
Stayed 1 night
Loved our stay at the Copthorne. Breakfast was fantastic and room very clean. Excellent staff interactions. Will be back
Loved our stay at the Copthorne. Breakfast was fantastic and room very clean. Excellent staff interactions. Will be back
6
David
Oct 31, 2025
·
Stayed 3 nights
I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.
I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.
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AI-generated summary based on recent guest reviews
8
John
2 weeks ago
·
Stayed 3 nights
all good.
all good.
10
Sally and Wayne
Aug 23, 2026
·
Stayed 2 nights
Excellent location on the waterfront with newly renovated rooms.
Excellent location on the waterfront with newly renovated rooms.
8
John
Aug 12, 2026
·
Stayed 2 nights
Nice quiet few days with a great relaxing view from our room. Getting a bit tired but great value for money.
Nice quiet few days with a great relaxing view from our room. Getting a bit tired but great value for money.
8
Claire
Aug 10, 2026
·
Stayed 2 nights
A little disappointed there wasn't a bath in the room we had but we understand that it was the last available room.
A little disappointed there wasn't a bath in the room we had but we understand that it was the last available room.
10
Rob
Jul 14, 2026
·
Stayed 1 night
Fantastic, stay , such a perfect room and facilities, nice people, great location
Fantastic, stay , such a perfect room and facilities, nice people, great location
FAQs about Copthorne Hotel and Resort Bay Of Islands
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately NZD 35.00 for adults and NZD 17.50 for children.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM until 10:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible parking. However, specific details on accessible rooms and facilities are not provided.
What is the location of the property in relation to key landmarks?
The property is located on the beach, just steps from Bay of Islands and Te Ti Bay. It is 0.2 mi from Te Tii Marae Waitangi and 0.5 mi from Waitangi Treaty Grounds.
Does the property have a swimming pool?
Yes, there are 2 outdoor swimming pools available. Pool access is from 7 AM to 10 PM, and the pool is seasonal.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age limit is not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-22: 136.07606432455444USD
- 2026-10-23: 106.63374054721069USD
- 2026-10-24: 141.93991368777466USD
- 2026-10-25: 122.38645309442138USD
- 2026-10-26: 138.86648217306518USD
- 2026-10-27: 112.69247745922851USD
- 2026-10-28: 114.88953561080932USD
- 2026-10-29: 115.95091817990112USD
- 2026-10-30: 104.21025091845704USD
- 2026-10-31: 111.48072836480712USD
- 2026-11-01: 138.34516418609618USD
- 2026-11-02: 131.24432202566527USD
- 2026-11-03: NO DATA
- 2026-11-04: 180.5139607672119USD
- 2026-11-05: 133.78899683596802USD
- 2026-11-06: 133.3164114363098USD
- 2026-11-07: 131.66844020077514USD
- 2026-11-08: 131.66844020077514USD
- 2026-11-09: 131.0867992658386USD
- 2026-11-10: 131.66844020077514USD
- 2026-11-11: 131.0867992658386USD
- 2026-11-12: 180.5139607672119USD
- 2026-11-13: 180.95020002850342USD
- 2026-11-14: 189.85652762420654USD
- 2026-11-15: 131.66844020077514USD
- 2026-11-16: 131.66844020077514USD
- 2026-11-17: 131.0867992658386USD
- 2026-11-18: 131.24432202566527USD
- 2026-11-19: 130.9445733852539USD
- 2026-11-20: 133.3164114363098USD
- 2026-11-21: 131.0867992658386USD
- 2026-11-22: 131.24432202566527USD
- 2026-11-23: 131.0867992658386USD
- 2026-11-24: 131.24432202566527USD
- 2026-11-25: 133.74052961141967USD
- 2026-11-26: 133.3164114363098USD
- 2026-11-27: 133.78899683596802USD
- 2026-11-28: 133.83746406051637USD
- 2026-11-29: 131.0867992658386USD
- 2026-11-30: 131.24432202566527USD
- 2026-12-01: 135.75202215124511USD
- 2026-12-02: 135.90956203125USD
- 2026-12-03: 135.75202215124511USD
- 2026-12-04: 136.7941273996582USD
- 2026-12-05: 135.75202215124511USD
- 2026-12-06: 135.90956203125USD
- 2026-12-07: 140.51418804583741USD
- 2026-12-08: 135.90956203125USD
- 2026-12-09: 131.0867992658386USD
- 2026-12-10: 135.90956203125USD
- 2026-12-11: 135.75202215124511USD
- 2026-12-12: 135.90956203125USD
- 2026-12-13: 131.66844020077514USD
- 2026-12-14: 140.6838318918457USD
- 2026-12-15: 137.83623264807127USD
- 2026-12-16: 138.50269550601197USD
- 2026-12-17: 140.41724503665162USD
- 2026-12-18: 121.90175516867065USD
- 2026-12-19: 126.42157638043213USD
- 2026-12-20: 160.8936715581665USD
- 2026-12-21: 160.8936715581665USD
- 2026-12-22: 164.9301815786133USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Parties and events are allowed on site
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7 AM to 10 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Tour Desk
Tennis Courts
General
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Picnic Area/Tables
Breakfast in the Room
Family Room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Services
Tour Desk
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Tennis Courts
Garden
Golf Course (nearby)
Beach (Nearby)
Cycling
Fishing
Horse Riding
Canoeing
Hiking
Child Pool
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi