Name: Copthorne Hotel and Resort Bay Of Islands
Address: 1 Tau Henare Drive, Waitangi, Región de Northland, NZ
Price range: 104 US$–190 US$ per night
Rating: 7.78

Opiniones de los huéspedes

En el Copthorne Hotel & Resort Bay Of Islands, los viajeros elogian constantemente la pintoresca ubicación frente al mar, cerca de los terrenos del Tratado de Waitangi y la amabilidad del personal, al tiempo que señalan que las habitaciones anticuadas, el mantenimiento variable y el ruido de los pasillos o pisos superiores pueden afectar la comodidad.

Las piscinas de estilo resort y los terrenos ajardinados son ideales para familias, aunque se informan cierres ocasionales, agua turbia o falta de calefacción. La limpieza y el servicio de habitaciones son irregulares, con informes de alfombras manchadas, moho o servicio deficiente junto con habitaciones limpias y renovadas. El desayuno es frecuentemente apreciado, pero la cena y el servicio de restaurante son variados, y algunos huéspedes mencionan Wi‑Fi irregular o lento y aparcamiento limitado. En general, espere una estancia relajada y familiar en una propiedad más antigua y con poca insonorización.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las amplias piscinas al aire libre, el spa y los terrenos ajardinados son un punto destacado para las familias, aunque la piscina principal a veces está cerrada, sin calefacción o con agua turbia. El aparcamiento puede ser limitado o estar lejos de las habitaciones.

Reseñas de huéspedes relacionadas

6

Santhosh

17 dic 2023

·

Se alojó 1 noche

Great location, awesome backyard with views and beach access. Parking was a bit of a mess (no allocated parking so you're left to wander around to find a spot which could be like 7 to 8 mins away from your room) and the parking space is too tight. We found hair tie and a bunch of hair in our toilet so wasn't happy with the cleanliness although the other areas were very clean. PS: they require a bond for each of your booking which I don't this is mentioned anywhere in their booking details.

8

Nicole

6 abr 2025

·

Se alojó 2 noches

Great clean & fresh little spot. We stayed in a superior harbour view King room. Was nice inside, balcony tiny & Harbourview not a great deal to look at. Parking was very limited. Overall a nice place to stay

10

Rochelle

19 may 2025

·

Se alojó 1 noche

Lovely courtside room. Only problem was the ants that filled the rubbish bin when we were there for only a few hours and the slow reception service. Everything else was great including our evening spa in the rain

10

Reyn

5 may 2025

·

Se alojó 1 noche

Impressive pools!

8

Graeme

10 feb 2023

·

Se alojó 3 noches

We loved the setting of the hotel and proximity to the beach. The staff were excellent and always ready to help. We couldn’t swim in the pool as the water was green and the pool was closed. We dined once in the restaurant but the food was ‘average’

10

Melanie

10 ago 2025

·

Se alojó 1 noche

Perfect for our one night stay, reasonably priced. Kids loved the tennis court right outside.

10

miringa

3 ago 2025

·

Se alojó 1 noche

Breakfast is well worth it. Great pool.area. Good options for parking. Especially liked the arrival.and departure drive in area for loading and unloading vehicles. We have already booked our room for.Jan 2026.

6

Andree

29 abr 2025

·

Se alojó 1 noche

It's getting a bit dated and old. Location and Spa pool are THE BEST! If you are a piggy make the most of the buffet breakfast.

8

Oliver

11 ene 2024

·

Se alojó 4 noches

Beautiful location & surroundings. Accommodation a bit tired around the edges but clean and tidy. Breakfast selection was impressive. Disappointed the main pool was closed for the duration of our 4 day stay due to issues. Would stay here again.

8

Heidi

2 oct 2024

·

Se alojó 2 noches

Best part ? Spa ie hot out door bath with out the spa part. Annoying part no shuttle to city centre. 20-30 minute walk to town.

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Limpieza

La limpieza y el mantenimiento son inconsistentes: los huéspedes informan sobre alfombras manchadas, moho en los baños, un servicio deficiente o superficial y residuos en las habitaciones o áreas de la piscina, mientras que otros encontraron los espacios limpios. Los estándares varían notablemente entre las habitaciones.

Reseñas de huéspedes relacionadas

6

Gisela

6 ene 2025

·

Se alojó 2 noches

Tolle Lage, schöne Poolanlage, professioneller Service und gutes Frühstücksbuffet und Bar. Leider sind die Zimmer alt, spärlich möbliert und karg. Sauberkeit liess zu wünschen übrig. Man könnte viel mehr aus dem Hotel an dieser tollen Lage machen.

8

Diane

21 ene 2026

·

Se alojó 3 noches

Clean and tidy throughout. Staff were friendly, smiling and helpful

8

Mandy

6 ago 2023

·

Se alojó 2 noches

The customer service was fantastic. They were welcoming, helpful and super accommodating. The view was superior but unfortunately the room was not so much. The room looked like it hadn't been cleaned for quite some time. Would absolutely stay again, hopefully the lack of cleanliness was a one off. Food was nice however extremely over priced.

4

Edith

18 nov 2025

·

Se alojó 1 noche

Was highly offended by the treatment shown in the restaurant when our family was stopped after dinner to go through our items for the 2nd time by the restaurant manager but no other patrons were stopped. My sons were so annoyed they paid on the spot and worse I had brought my daughter inlaw on first trip to the North of NZ to experience that. Advised the reception who werent interested. Our accommodation was all prepaid but clearly they did not like the way we looked. And this is a hotel in my own country. Would definitely not recommend people to stay here especially if Maori. In addition the room was not cleaned the next day, beds not made or tea topped up for the 2nd day stay. Pink bacteria scum in shower and on shower mat. This hotel needs to lift its game being in one of the most scenic spots in NZ.

2

Claire

15 ago 2025

·

Se alojó 2 noches

Room was filthy. Things didnt work.

6

Jazzmin

28 ago 2025

·

Se alojó 2 noches

Stains on the carpet and rubbish from previous guest still in the bathroom. Staff were great. Outdoor pool great for kids. Buffet breakfast was great. Good if you want a getaway with kids

6

Amy

1 ene 2025

·

Se alojó 2 noches

Great location by the water, but room and bathroom are in need of a refresh. Quite a lot of mould in the shower. Towels were stained and old. One face cloth was grey and my daughter found a towel with make up all over it.

8

Kelleigh

18 ene 2025

·

Se alojó 6 noches

The best pool we've seen. Just an issue with cleanliness of this property. The pool had hairs, lots of debris floating around, it makes one feel unclean and perhaps needs investment in a good vacuum. House keeping was friendly but again not thorough. We had chunks of hair in the bath and underwear from previous guest in the wardrobe (its probably still there). Main complaint though was the noise. We are a quiet family who like our sleepins. Being right by the pool gate, amongst noisy tourists who slammed doors and yelled dow the corridor from 6.30am, meant we were exhausted and didn't do a lot of what we'd planned. The property itself is beautiful, prime setting, friendly and helpful front of house staff. Coffees on point.

4

Matt

11 abr 2023

·

Se alojó 1 noche

Definitely outdated and showing it’s age. Ants all I’ve the bathroom, shower is peeling apart, carpet is stained, phone doesn’t work. But the bed is comfy and the sheets appeared clean so I’ll take what I can get

6

David

31 oct 2025

·

Se alojó 3 noches

I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.

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Habitaciones

Las habitaciones suelen ser anticuadas, con paredes delgadas y ruido de los pasillos o pisos superiores, pero algunas opciones renovadas con vistas al mar son espaciosas y cómodas, con excelentes vistas. El Wi‑Fi suele ser lento, irregular o no está disponible.

Reseñas de huéspedes relacionadas

6

Mark

25 dic 2024

·

Se alojó 2 noches

The resort is wonderful, especially for families with children. But that also means NOISE, and lots of it. The central pool area is full of screaming and splashing until 10pm. The buildings seem to be made mostly of wood under the stucco exteriors. So even just walking calmly in a hallway produces lots of sound, and children by nature tend to move more energetically. Our ground floor terrace overlooking the bay was a pleasant place to sit during the day, but a noisy nightmare in the morning and evening.. the rooms above have walkout balconies on top of the ceilings of the rooms below. So it's a constant thud thud THUD of doors opening and closing, and people above moving about. In a more modern building, concrete slab construction would eliminate such noise, but the buildings don't have that. No real usable beach on the property (too rocky), thus the extensive outdoor pool area instead. No access to the adjacent Treaty Grounds without paying a $70/person admission fee there, so not much at the resort itself to interest non-children. On-site breakfast buffet was average (basic coffee, some fruit, cereals, hot items). Evening dinner was excellent.

8

Melini

30 nov 2025

·

Se alojó 2 noches

Beautiful room, clean, spacious, outdoor deck, sea facing - loved it! Only downside was the super-patchy wifi.

8

Nicole

6 abr 2025

·

Se alojó 2 noches

Great clean & fresh little spot. We stayed in a superior harbour view King room. Was nice inside, balcony tiny & Harbourview not a great deal to look at. Parking was very limited. Overall a nice place to stay

10

Mae

9 sept 2024

·

Se alojó 2 noches

Love that the kitchen went above and beyond when it ce to dressing up the cheese cake i bought in for my partners birthday was very much appreciated.

6

Janine

29 sept 2025

·

Se alojó 5 noches

Staff were great, rooms were a bit noisy. Great they had guest laundry for a longer stay.

6

Michael

29 oct 2024

·

Se alojó 2 noches

Needs to be upgraded,especially the bathrooms.

10

Miluska

17 mar 2025

·

Se alojó 3 noches

Lovely refurbished room overlooking the water with boats. Friendly helpful staff. Would stay here again in the future.

10

Frankco

30 oct 2025

·

Se alojó 2 noches

The resort was lovely, but rooms are not soundproof and neighbours talked loud in the middle of the night. Restaurant for dinner was empty and food was not good. Strange because their breakfast was good in the mornings.

6

Alain

31 mar 2025

·

Se alojó 1 noche

No wifi

6

David

31 oct 2025

·

Se alojó 3 noches

I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes describen un personal amable y servicial y un registro de entrada sin problemas, pero el servicio puede ser irregular entre los equipos de recepción y restaurante, con respuestas ocasionales lentas, errores de asignación y retenciones o retrasos en los reembolsos inesperados. Varios miembros individuales del equipo recibieron elogios especiales.

Reseñas de huéspedes relacionadas

4

HAYLEE

15 may 2023

·

Se alojó 1 noche

The Dinner Chef was terrible! Worst dinner ever! It spoiled our whole evening, ruined our celebration & stay! Everything came out separately, 10-15 mins apart ... even the sauce, and when it came out most of it was burnt, chewy, wilted salad, not fresh seafood, people getting wrong orders or didn't get what they ordered at all! We were still hungry & had to buy food off-site even though we were staying there. Fridge froze the milk, missing bits of shower, tennis racquets & balls were old & broken. The standard has dropped & is definitely not what it used to be. One positive was Vasa the Front of Desk Duty Manager and the On-Duty Restaurant Manager who were great to deal with when we complained about the dinner. We weren't the only guests to complain that night. Really disappointed and won't be going back.

8

Diane

21 ene 2026

·

Se alojó 3 noches

Clean and tidy throughout. Staff were friendly, smiling and helpful

8

Alexandra

19 feb 2025

·

Se alojó 5 noches

Loved the location of this hotel. The concierge Dimitri was very attentive but the restaurant staff were not on the ball. We had to wait over an hour for our pudding and when we raised this it was dismissed and told we didn’t wait that long. The breakfast was not kept tidy throughout the service and there were many spillages around the cooked breakfast area. The pool area was lovely. The bedroom was spacious but some of the fittings had seen better days. Wood was warped and chipped around the fridge. The Waitaingi treaty grounds were excellent and easy access from the hotel.

2

Clinton

9 jun 2025

·

Se alojó 3 noches

The staff were generally helpful, but for the price paid, the rooms felt quite dated. I also had an uncomfortable experience when using the microwave in the laundry room to heat milk for my baby — the security staff on Sunday, 8 June gave me a suspicious look and questioned what I was doing. As a parent, this made me feel quite unwelcome. It would be great if all staff, including security, were briefed to approach guests in a more courteous and understanding manner.

6

Laara

30 dic 2023

·

Se alojó 1 noche

Front desk staff were not informed or helpful at check in and made our stay uncomfortable.

4

Edith

18 nov 2025

·

Se alojó 1 noche

Was highly offended by the treatment shown in the restaurant when our family was stopped after dinner to go through our items for the 2nd time by the restaurant manager but no other patrons were stopped. My sons were so annoyed they paid on the spot and worse I had brought my daughter inlaw on first trip to the North of NZ to experience that. Advised the reception who werent interested. Our accommodation was all prepaid but clearly they did not like the way we looked. And this is a hotel in my own country. Would definitely not recommend people to stay here especially if Maori. In addition the room was not cleaned the next day, beds not made or tea topped up for the 2nd day stay. Pink bacteria scum in shower and on shower mat. This hotel needs to lift its game being in one of the most scenic spots in NZ.

8

Vicki

12 sept 2023

·

Se alojó 3 noches

Enjoyed our stay got a surprise when arrived when had to pay an extra $200 for bond which was not disclosed the wifi never worked but overall really enjoyed our stay will definitely stay with them again 😊

10

Kevin Dean

21 mar 2025

·

Se alojó 1 noche

The front deck staff were very helpfulness helping us get the right room type. Their recommendations for activities to do around the Bay of Islands were awesome. The dinner in the restaurant was delicious. We extended our stay due to the great service and views!

8

Nigel

23 ene 2026

·

Se alojó 3 noches

Breakfast, friendliness of the staff

8

Derrick

17 jul 2025

·

Se alojó 3 noches

Booking in did not go well. Its seems that when the people at the property know that you booked through Expedia, they give you any average room that is outdated, or in poor condition. I had to query the room allocation the next and the staff at the reception said that their was a mistake made. this is not the first time something like this happens. I get the feeling that most properties have a pool of rooms that are put aside for people who book through websites like Expedia. So, these rooms will be very far away from the amenities etc. I was not happy but it was fixed after the fact. This should not be happening,.

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Ubicación

Pintoresca ubicación frente al mar junto a los terrenos del Tratado de Waitangi, con vistas pacíficas al puerto. Está fuera del centro de Paihia, por lo que los cafés y las tiendas requieren una caminata de 20 a 30 minutos o transporte, y los taxis pueden ser escasos.

Reseñas de huéspedes relacionadas

8

Chantelle

21 may 2024

·

Se alojó 2 noches

Perfect location if going to waitangi treaty grounds. Walking distance literally. Staff were great.

10

Melinda

10 ene 2026

·

Se alojó 2 noches

Great setting!

8

fraser

22 dic 2025

·

Se alojó 1 noche

Nice view Convenient for Bay of Islands

8

Jeffrey

10 oct 2024

·

Se alojó 3 noches

Nice location and great room we had with view

8

William

9 nov 2025

·

Se alojó 3 noches

Fantastic location next to Treaty grounds where you can explore the history of NZ. About a 30 minute walk into the centre of town where the ferries run to Russell Island or the boat trips for dolphin viewing.

10

Sally

12 jul 2024

·

Se alojó 4 noches

The Copthorne is situated in great location.

10

Shane

30 mar 2025

·

Se alojó 1 noche

great location, nice grounds, great staff

8

Glenn

25 ago 2023

·

Se alojó 2 noches

It's out of town, very hard to catch a cab into town, zero uber. It would be great as a conference centre for a corporate retreat or event, but as a tourist I would find a place in town

8

Tim

23 feb 2025

·

Se alojó 2 noches

Very pleasant, good location to what we wanted, little far from cafe’s etc. typical hotel

10

David

26 nov 2023

·

Se alojó 1 noche

Excellent location and good room. Nice pool and garden area.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno a menudo es elogiado por su calidad y variedad, pero la cena y el servicio de restaurante son inconsistentes, con informes de largas esperas, opciones limitadas o cerradas y precios que se consideran altos. Otros disfrutaron de comidas sabrosas, postres y servicio de habitaciones.

Reseñas de huéspedes relacionadas

4

HAYLEE

15 may 2023

·

Se alojó 1 noche

The Dinner Chef was terrible! Worst dinner ever! It spoiled our whole evening, ruined our celebration & stay! Everything came out separately, 10-15 mins apart ... even the sauce, and when it came out most of it was burnt, chewy, wilted salad, not fresh seafood, people getting wrong orders or didn't get what they ordered at all! We were still hungry & had to buy food off-site even though we were staying there. Fridge froze the milk, missing bits of shower, tennis racquets & balls were old & broken. The standard has dropped & is definitely not what it used to be. One positive was Vasa the Front of Desk Duty Manager and the On-Duty Restaurant Manager who were great to deal with when we complained about the dinner. We weren't the only guests to complain that night. Really disappointed and won't be going back.

8

Tracee

10 ene 2024

·

Se alojó 2 noches

All staff were very helpful and friendly (especially Dimitri who went above and beyond) except for one slim young Asian (Korean?) girl who was the opposite. Our room was metres from the beach with a lovely unobstructed view. We found the a la carte food in the restaurant disappointing but enjoyed the breakfast buffets.

8

Alexandra

19 feb 2025

·

Se alojó 5 noches

Loved the location of this hotel. The concierge Dimitri was very attentive but the restaurant staff were not on the ball. We had to wait over an hour for our pudding and when we raised this it was dismissed and told we didn’t wait that long. The breakfast was not kept tidy throughout the service and there were many spillages around the cooked breakfast area. The pool area was lovely. The bedroom was spacious but some of the fittings had seen better days. Wood was warped and chipped around the fridge. The Waitaingi treaty grounds were excellent and easy access from the hotel.

8

Martin

6 ene 2025

·

Se alojó 3 noches

Our room was a bit tired but it was a last minute booking at the busiest time of the year. The staff are excellent very friendly and helpful.The pool restaurant and bar are very good. We bought the breakfast option with our booking which was excellent.

8

Debbie

12 mar 2025

·

Se alojó 1 noche

Go ahead and book, clean and affordable. Rooms a little dated. Pools are weird with strange unclear access but lovely surroundings. One warm pool but has chipped debis floating in water. No complaints about the food, desserts were delicious, breakfast was a buffet with a lot of choice. Ask what nights dinner is buffet, we missed out and got disappointed. Husband is a large eater and the fine dining portion doesn’t cut it. Eye fillet great, King fish such a small portion it was ridiculous

10

Frankco

30 oct 2025

·

Se alojó 2 noches

The resort was lovely, but rooms are not soundproof and neighbours talked loud in the middle of the night. Restaurant for dinner was empty and food was not good. Strange because their breakfast was good in the mornings.

10

Kevin Dean

21 mar 2025

·

Se alojó 1 noche

The front deck staff were very helpfulness helping us get the right room type. Their recommendations for activities to do around the Bay of Islands were awesome. The dinner in the restaurant was delicious. We extended our stay due to the great service and views!

8

Yufei

21 sept 2025

·

Se alojó 1 noche

The buffet breakfast is awful. Except that, the hotel is clean and quiet.

10

Michelle

24 ago 2025

·

Se alojó 1 noche

Loved our stay at the Copthorne. Breakfast was fantastic and room very clean. Excellent staff interactions. Will be back

6

David

31 oct 2025

·

Se alojó 3 noches

I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	135 US$
febrero	177 US$
marzo	138 US$
abril	113 US$
mayo	108 US$
junio	82 US$
julio	89 US$
agosto	82 US$
septiembre	99 US$
octubre	90 US$
noviembre	109 US$
diciembre	100 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $123	23 $107	24 $142
25 $122	26 $139	27 $113	28 $115	29 $116	30 $104	31 $111

DO	LU	MA	MI	JU	VI	SA
1 $138	2 $131	3	4 $180	5 $134	6 $133	7 $132
8 $132	9 $131	10 $132	11 $131	12 $180	13 $181	14 $190
15 $132	16 $132	17 $131	18 $131	19 $131	20 $133	21 $131
22 $131	23 $131	24 $131	25 $134	26 $133	27 $134	28 $134
29 $131	30 $131

Copthorne Hotel and Resort Bay Of Islands

Precios para Copthorne Hotel and Resort Bay Of Islands

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar doble, ducha adaptada, vistas al jardín

Suite with Seaview 1 King

Habitación estándar con 2 camas individuales

Habitación Deluxe doble, 1 cama de matrimonio grande, vistas al mar

Habitación estándar doble

Habitación superior (King)

Habitación doble superior, vistas al jardín

Habitación superior, 2 camas dobles

Habitación superior, 1 cama de matrimonio grande, vistas al mar

Habitación doble superior, vistas al mar

Junior Suite Gardenview

Reseñas de los huéspedes sobre Copthorne Hotel and Resort Bay Of Islands

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas