Name: Copthorne Hotel and Resort Bay Of Islands
Address: 1 Tau Henare Drive, Waitangi, Northland, NZ
Price range: 104 $US–190 $US per night
Rating: 7.78

Ce qu'en disent des voyageurs

Au Copthorne Hotel & Resort Bay Of Islands, les voyageurs louent régulièrement le cadre pittoresque au bord de l'eau, à proximité des Waitangi Treaty Grounds, et le personnel agréable, tout en notant que les chambres datées, l'entretien variable et le bruit provenant des couloirs ou des étages supérieurs peuvent nuire au confort.

Les piscines de style resort et les jardins aménagés conviennent aux familles, bien que des fermetures occasionnelles, une eau trouble ou un manque de chauffage soient signalés. La propreté et le service de chambre sont inégaux, avec des signalements de moquettes tachées, de moisissures ou d'un service de chambre manquant, parallèlement à des chambres propres et rénovées. Le petit-déjeuner est fréquemment apprécié, mais le dîner et le service au restaurant sont mitigés, et certains clients mentionnent une connexion Wi-Fi aléatoire ou lente et un stationnement limité. Dans l'ensemble, attendez-vous à un séjour détendu et familial dans une propriété plus ancienne et moins insonorisée.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les grandes piscines extérieures, le spa et les jardins aménagés sont un atout pour les familles, bien que la piscine principale soit parfois fermée, non chauffée ou signalée trouble. Le stationnement peut être limité ou éloigné des chambres.

Avis de voyageur à ce sujet

6

Santhosh

17 déc. 2023

·

A séjourné 1 nuit

Great location, awesome backyard with views and beach access. Parking was a bit of a mess (no allocated parking so you're left to wander around to find a spot which could be like 7 to 8 mins away from your room) and the parking space is too tight. We found hair tie and a bunch of hair in our toilet so wasn't happy with the cleanliness although the other areas were very clean. PS: they require a bond for each of your booking which I don't this is mentioned anywhere in their booking details.

8

Nicole

6 avr. 2025

·

A séjourné 2 nuits

Great clean & fresh little spot. We stayed in a superior harbour view King room. Was nice inside, balcony tiny & Harbourview not a great deal to look at. Parking was very limited. Overall a nice place to stay

10

Rochelle

19 mai 2025

·

A séjourné 1 nuit

Lovely courtside room. Only problem was the ants that filled the rubbish bin when we were there for only a few hours and the slow reception service. Everything else was great including our evening spa in the rain

10

Reyn

5 mai 2025

·

A séjourné 1 nuit

Impressive pools!

8

Graeme

10 févr. 2023

·

A séjourné 3 nuits

We loved the setting of the hotel and proximity to the beach. The staff were excellent and always ready to help. We couldn’t swim in the pool as the water was green and the pool was closed. We dined once in the restaurant but the food was ‘average’

10

Melanie

10 août 2025

·

A séjourné 1 nuit

Perfect for our one night stay, reasonably priced. Kids loved the tennis court right outside.

10

miringa

3 août 2025

·

A séjourné 1 nuit

Breakfast is well worth it. Great pool.area. Good options for parking. Especially liked the arrival.and departure drive in area for loading and unloading vehicles. We have already booked our room for.Jan 2026.

6

Andree

29 avr. 2025

·

A séjourné 1 nuit

It's getting a bit dated and old. Location and Spa pool are THE BEST! If you are a piggy make the most of the buffet breakfast.

8

Oliver

11 janv. 2024

·

A séjourné 4 nuits

Beautiful location & surroundings. Accommodation a bit tired around the edges but clean and tidy. Breakfast selection was impressive. Disappointed the main pool was closed for the duration of our 4 day stay due to issues. Would stay here again.

8

Heidi

2 oct. 2024

·

A séjourné 2 nuits

Best part ? Spa ie hot out door bath with out the spa part. Annoying part no shuttle to city centre. 20-30 minute walk to town.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Le service de chambre et l'entretien sont inégaux : les clients signalent des moquettes tachées, de la moisissure dans les salles de bains, un service manquant ou superficiel, et des débris dans les chambres ou les espaces de la piscine, tandis que d'autres ont trouvé les lieux propres. Les normes varient considérablement d'une chambre à l'autre.

Avis de voyageur à ce sujet

6

Gisela

6 janv. 2025

·

A séjourné 2 nuits

Tolle Lage, schöne Poolanlage, professioneller Service und gutes Frühstücksbuffet und Bar. Leider sind die Zimmer alt, spärlich möbliert und karg. Sauberkeit liess zu wünschen übrig. Man könnte viel mehr aus dem Hotel an dieser tollen Lage machen.

8

Diane

21 janv. 2026

·

A séjourné 3 nuits

Clean and tidy throughout. Staff were friendly, smiling and helpful

8

Mandy

6 août 2023

·

A séjourné 2 nuits

The customer service was fantastic. They were welcoming, helpful and super accommodating. The view was superior but unfortunately the room was not so much. The room looked like it hadn't been cleaned for quite some time. Would absolutely stay again, hopefully the lack of cleanliness was a one off. Food was nice however extremely over priced.

4

Edith

18 nov. 2025

·

A séjourné 1 nuit

Was highly offended by the treatment shown in the restaurant when our family was stopped after dinner to go through our items for the 2nd time by the restaurant manager but no other patrons were stopped. My sons were so annoyed they paid on the spot and worse I had brought my daughter inlaw on first trip to the North of NZ to experience that. Advised the reception who werent interested. Our accommodation was all prepaid but clearly they did not like the way we looked. And this is a hotel in my own country. Would definitely not recommend people to stay here especially if Maori. In addition the room was not cleaned the next day, beds not made or tea topped up for the 2nd day stay. Pink bacteria scum in shower and on shower mat. This hotel needs to lift its game being in one of the most scenic spots in NZ.

2

Claire

15 août 2025

·

A séjourné 2 nuits

Room was filthy. Things didnt work.

6

Jazzmin

28 août 2025

·

A séjourné 2 nuits

Stains on the carpet and rubbish from previous guest still in the bathroom. Staff were great. Outdoor pool great for kids. Buffet breakfast was great. Good if you want a getaway with kids

6

Amy

1 janv. 2025

·

A séjourné 2 nuits

Great location by the water, but room and bathroom are in need of a refresh. Quite a lot of mould in the shower. Towels were stained and old. One face cloth was grey and my daughter found a towel with make up all over it.

8

Kelleigh

18 janv. 2025

·

A séjourné 6 nuits

The best pool we've seen. Just an issue with cleanliness of this property. The pool had hairs, lots of debris floating around, it makes one feel unclean and perhaps needs investment in a good vacuum. House keeping was friendly but again not thorough. We had chunks of hair in the bath and underwear from previous guest in the wardrobe (its probably still there). Main complaint though was the noise. We are a quiet family who like our sleepins. Being right by the pool gate, amongst noisy tourists who slammed doors and yelled dow the corridor from 6.30am, meant we were exhausted and didn't do a lot of what we'd planned. The property itself is beautiful, prime setting, friendly and helpful front of house staff. Coffees on point.

4

Matt

11 avr. 2023

·

A séjourné 1 nuit

Definitely outdated and showing it’s age. Ants all I’ve the bathroom, shower is peeling apart, carpet is stained, phone doesn’t work. But the bed is comfy and the sheets appeared clean so I’ll take what I can get

6

David

31 oct. 2025

·

A séjourné 3 nuits

I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent datées, avec des murs fins et du bruit provenant des couloirs ou de l'étage supérieur, mais certaines options rénovées, avec vue sur la mer, sont spacieuses et confortables avec de belles vues. La connexion Wi-Fi est fréquemment lente, aléatoire ou indisponible.

Avis de voyageur à ce sujet

6

Mark

25 déc. 2024

·

A séjourné 2 nuits

The resort is wonderful, especially for families with children. But that also means NOISE, and lots of it. The central pool area is full of screaming and splashing until 10pm. The buildings seem to be made mostly of wood under the stucco exteriors. So even just walking calmly in a hallway produces lots of sound, and children by nature tend to move more energetically. Our ground floor terrace overlooking the bay was a pleasant place to sit during the day, but a noisy nightmare in the morning and evening.. the rooms above have walkout balconies on top of the ceilings of the rooms below. So it's a constant thud thud THUD of doors opening and closing, and people above moving about. In a more modern building, concrete slab construction would eliminate such noise, but the buildings don't have that. No real usable beach on the property (too rocky), thus the extensive outdoor pool area instead. No access to the adjacent Treaty Grounds without paying a $70/person admission fee there, so not much at the resort itself to interest non-children. On-site breakfast buffet was average (basic coffee, some fruit, cereals, hot items). Evening dinner was excellent.

8

Melini

30 nov. 2025

·

A séjourné 2 nuits

Beautiful room, clean, spacious, outdoor deck, sea facing - loved it! Only downside was the super-patchy wifi.

8

Nicole

6 avr. 2025

·

A séjourné 2 nuits

Great clean & fresh little spot. We stayed in a superior harbour view King room. Was nice inside, balcony tiny & Harbourview not a great deal to look at. Parking was very limited. Overall a nice place to stay

10

Mae

9 sept. 2024

·

A séjourné 2 nuits

Love that the kitchen went above and beyond when it ce to dressing up the cheese cake i bought in for my partners birthday was very much appreciated.

6

Janine

29 sept. 2025

·

A séjourné 5 nuits

Staff were great, rooms were a bit noisy. Great they had guest laundry for a longer stay.

6

Michael

29 oct. 2024

·

A séjourné 2 nuits

Needs to be upgraded,especially the bathrooms.

10

Miluska

17 mars 2025

·

A séjourné 3 nuits

Lovely refurbished room overlooking the water with boats. Friendly helpful staff. Would stay here again in the future.

10

Frankco

30 oct. 2025

·

A séjourné 2 nuits

The resort was lovely, but rooms are not soundproof and neighbours talked loud in the middle of the night. Restaurant for dinner was empty and food was not good. Strange because their breakfast was good in the mornings.

6

Alain

31 mars 2025

·

A séjourné 1 nuit

No wifi

6

David

31 oct. 2025

·

A séjourné 3 nuits

I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients décrivent un personnel aimable et serviable et un enregistrement fluide, mais le service peut être inégal entre les équipes de la réception et du restaurant, avec des réponses occasionnellement lentes, des erreurs d'affectation et des retenues ou des retards de remboursement imprévus. Plusieurs membres individuels de l'équipe ont été particulièrement salués.

Avis de voyageur à ce sujet

4

HAYLEE

15 mai 2023

·

A séjourné 1 nuit

The Dinner Chef was terrible! Worst dinner ever! It spoiled our whole evening, ruined our celebration & stay! Everything came out separately, 10-15 mins apart ... even the sauce, and when it came out most of it was burnt, chewy, wilted salad, not fresh seafood, people getting wrong orders or didn't get what they ordered at all! We were still hungry & had to buy food off-site even though we were staying there. Fridge froze the milk, missing bits of shower, tennis racquets & balls were old & broken. The standard has dropped & is definitely not what it used to be. One positive was Vasa the Front of Desk Duty Manager and the On-Duty Restaurant Manager who were great to deal with when we complained about the dinner. We weren't the only guests to complain that night. Really disappointed and won't be going back.

8

Diane

21 janv. 2026

·

A séjourné 3 nuits

Clean and tidy throughout. Staff were friendly, smiling and helpful

8

Alexandra

19 févr. 2025

·

A séjourné 5 nuits

Loved the location of this hotel. The concierge Dimitri was very attentive but the restaurant staff were not on the ball. We had to wait over an hour for our pudding and when we raised this it was dismissed and told we didn’t wait that long. The breakfast was not kept tidy throughout the service and there were many spillages around the cooked breakfast area. The pool area was lovely. The bedroom was spacious but some of the fittings had seen better days. Wood was warped and chipped around the fridge. The Waitaingi treaty grounds were excellent and easy access from the hotel.

2

Clinton

9 juin 2025

·

A séjourné 3 nuits

The staff were generally helpful, but for the price paid, the rooms felt quite dated. I also had an uncomfortable experience when using the microwave in the laundry room to heat milk for my baby — the security staff on Sunday, 8 June gave me a suspicious look and questioned what I was doing. As a parent, this made me feel quite unwelcome. It would be great if all staff, including security, were briefed to approach guests in a more courteous and understanding manner.

6

Laara

30 déc. 2023

·

A séjourné 1 nuit

Front desk staff were not informed or helpful at check in and made our stay uncomfortable.

4

Edith

18 nov. 2025

·

A séjourné 1 nuit

Was highly offended by the treatment shown in the restaurant when our family was stopped after dinner to go through our items for the 2nd time by the restaurant manager but no other patrons were stopped. My sons were so annoyed they paid on the spot and worse I had brought my daughter inlaw on first trip to the North of NZ to experience that. Advised the reception who werent interested. Our accommodation was all prepaid but clearly they did not like the way we looked. And this is a hotel in my own country. Would definitely not recommend people to stay here especially if Maori. In addition the room was not cleaned the next day, beds not made or tea topped up for the 2nd day stay. Pink bacteria scum in shower and on shower mat. This hotel needs to lift its game being in one of the most scenic spots in NZ.

8

Vicki

12 sept. 2023

·

A séjourné 3 nuits

Enjoyed our stay got a surprise when arrived when had to pay an extra $200 for bond which was not disclosed the wifi never worked but overall really enjoyed our stay will definitely stay with them again 😊

10

Kevin Dean

21 mars 2025

·

A séjourné 1 nuit

The front deck staff were very helpfulness helping us get the right room type. Their recommendations for activities to do around the Bay of Islands were awesome. The dinner in the restaurant was delicious. We extended our stay due to the great service and views!

8

Nigel

23 janv. 2026

·

A séjourné 3 nuits

Breakfast, friendliness of the staff

8

Derrick

17 juil. 2025

·

A séjourné 3 nuits

Booking in did not go well. Its seems that when the people at the property know that you booked through Expedia, they give you any average room that is outdated, or in poor condition. I had to query the room allocation the next and the staff at the reception said that their was a mistake made. this is not the first time something like this happens. I get the feeling that most properties have a pool of rooms that are put aside for people who book through websites like Expedia. So, these rooms will be very far away from the amenities etc. I was not happy but it was fixed after the fact. This should not be happening,.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Cadre pittoresque au bord de l'eau, à côté des Waitangi Treaty Grounds, avec une vue paisible sur le port. Il est situé en dehors du centre de Paihia, donc les cafés et les boutiques nécessitent une marche de 20 à 30 minutes ou un transport, et les taxis peuvent être rares.

Avis de voyageur à ce sujet

8

Chantelle

21 mai 2024

·

A séjourné 2 nuits

Perfect location if going to waitangi treaty grounds. Walking distance literally. Staff were great.

10

Melinda

10 janv. 2026

·

A séjourné 2 nuits

Great setting!

8

fraser

22 déc. 2025

·

A séjourné 1 nuit

Nice view Convenient for Bay of Islands

8

Jeffrey

10 oct. 2024

·

A séjourné 3 nuits

Nice location and great room we had with view

8

William

9 nov. 2025

·

A séjourné 3 nuits

Fantastic location next to Treaty grounds where you can explore the history of NZ. About a 30 minute walk into the centre of town where the ferries run to Russell Island or the boat trips for dolphin viewing.

10

Sally

12 juil. 2024

·

A séjourné 4 nuits

The Copthorne is situated in great location.

10

Shane

30 mars 2025

·

A séjourné 1 nuit

great location, nice grounds, great staff

8

Glenn

25 août 2023

·

A séjourné 2 nuits

It's out of town, very hard to catch a cab into town, zero uber. It would be great as a conference centre for a corporate retreat or event, but as a tourist I would find a place in town

8

Tim

23 févr. 2025

·

A séjourné 2 nuits

Very pleasant, good location to what we wanted, little far from cafe’s etc. typical hotel

10

David

26 nov. 2023

·

A séjourné 1 nuit

Excellent location and good room. Nice pool and garden area.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent salué pour sa qualité et sa variété, mais le dîner et le service au restaurant sont inégaux, avec des signalements de longues attentes, des options limitées ou fermées, et des prix considérés comme élevés. D'autres ont apprécié les plats savoureux, les desserts et le service en chambre.

Avis de voyageur à ce sujet

4

HAYLEE

15 mai 2023

·

A séjourné 1 nuit

The Dinner Chef was terrible! Worst dinner ever! It spoiled our whole evening, ruined our celebration & stay! Everything came out separately, 10-15 mins apart ... even the sauce, and when it came out most of it was burnt, chewy, wilted salad, not fresh seafood, people getting wrong orders or didn't get what they ordered at all! We were still hungry & had to buy food off-site even though we were staying there. Fridge froze the milk, missing bits of shower, tennis racquets & balls were old & broken. The standard has dropped & is definitely not what it used to be. One positive was Vasa the Front of Desk Duty Manager and the On-Duty Restaurant Manager who were great to deal with when we complained about the dinner. We weren't the only guests to complain that night. Really disappointed and won't be going back.

8

Tracee

10 janv. 2024

·

A séjourné 2 nuits

All staff were very helpful and friendly (especially Dimitri who went above and beyond) except for one slim young Asian (Korean?) girl who was the opposite. Our room was metres from the beach with a lovely unobstructed view. We found the a la carte food in the restaurant disappointing but enjoyed the breakfast buffets.

8

Alexandra

19 févr. 2025

·

A séjourné 5 nuits

Loved the location of this hotel. The concierge Dimitri was very attentive but the restaurant staff were not on the ball. We had to wait over an hour for our pudding and when we raised this it was dismissed and told we didn’t wait that long. The breakfast was not kept tidy throughout the service and there were many spillages around the cooked breakfast area. The pool area was lovely. The bedroom was spacious but some of the fittings had seen better days. Wood was warped and chipped around the fridge. The Waitaingi treaty grounds were excellent and easy access from the hotel.

8

Martin

6 janv. 2025

·

A séjourné 3 nuits

Our room was a bit tired but it was a last minute booking at the busiest time of the year. The staff are excellent very friendly and helpful.The pool restaurant and bar are very good. We bought the breakfast option with our booking which was excellent.

8

Debbie

12 mars 2025

·

A séjourné 1 nuit

Go ahead and book, clean and affordable. Rooms a little dated. Pools are weird with strange unclear access but lovely surroundings. One warm pool but has chipped debis floating in water. No complaints about the food, desserts were delicious, breakfast was a buffet with a lot of choice. Ask what nights dinner is buffet, we missed out and got disappointed. Husband is a large eater and the fine dining portion doesn’t cut it. Eye fillet great, King fish such a small portion it was ridiculous

10

Frankco

30 oct. 2025

·

A séjourné 2 nuits

The resort was lovely, but rooms are not soundproof and neighbours talked loud in the middle of the night. Restaurant for dinner was empty and food was not good. Strange because their breakfast was good in the mornings.

10

Kevin Dean

21 mars 2025

·

A séjourné 1 nuit

The front deck staff were very helpfulness helping us get the right room type. Their recommendations for activities to do around the Bay of Islands were awesome. The dinner in the restaurant was delicious. We extended our stay due to the great service and views!

8

Yufei

21 sept. 2025

·

A séjourné 1 nuit

The buffet breakfast is awful. Except that, the hotel is clean and quiet.

10

Michelle

24 août 2025

·

A séjourné 1 nuit

Loved our stay at the Copthorne. Breakfast was fantastic and room very clean. Excellent staff interactions. Will be back

6

David

31 oct. 2025

·

A séjourné 3 nuits

I recently stayed at the Copthorne Hotel in Paihia. The staff were friendly and welcoming, and the hotel grounds were clean and well-kept. Unfortunately, the overall experience was let down by the poor quality of the room. The room itself was old and dated, with several lights not working and noticeable dust on shelves and surfaces. Being located so close to the service room made it quite noisy at times, which affected the ability to relax or sleep. Parking was limited, which added some frustration, though the in-room dining was a highlight. The food was flavoursome and enjoyable overall, but my burger came smothered in far too much unmelted cheese, which took away from what could’ve been a great meal. while the staff and grounds were good, the tired room condition and lack of attention to maintenance made it hard to justify the cost of the stay. Would only consider returning if the rooms were updated.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	135 $US
février	177 $US
mars	138 $US
avril	113 $US
mai	108 $US
juin	82 $US
juillet	89 $US
août	82 $US
septembre	99 $US
octobre	90 $US
novembre	109 $US
décembre	100 $US

di	lu	ma	me	je	ve	sa
1 $138	2 $131	3	4 $181	5 $134	6 $133	7 $132
8 $132	9 $131	10 $132	11 $131	12 $181	13 $181	14 $190
15 $132	16 $132	17 $131	18 $131	19 $131	20 $133	21 $131
22 $131	23 $131	24 $131	25 $134	26 $133	27 $134	28 $134
29 $131	30 $131

Copthorne Hotel and Resort Bay Of Islands

Prix pour Copthorne Hotel and Resort Bay Of Islands

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Standard, douche accessible en fauteuil roulant, vue jardin

Suite with Seaview 1 King

Gardenview 2 Doubles

Chambre Double Deluxe, 1 très grand lit, vue mer

Chambre Double Standard

Chambre Supérieure (King)

Chambre Double Supérieure, vue jardin

Chambre Supérieure, 2 lits doubles

Chambre Supérieure, 1 très grand lit, vue mer

Chambre Double Supérieure, vue mer

Junior Suite Gardenview

Avis des voyageurs sur Copthorne Hotel and Resort Bay Of Islands

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $123	23 $107	24 $142
25 $122	26 $139	27 $113	28 $115	29 $116	30 $104	31 $111