Edit Hanmer Springs

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The property is amazing, but is being left to go to wrack and ruin (it's not there yet, but it's certainly on its way). It's rather sad to see. The staff are lovely, but there are very few of them. Oftentimes you'd go through reception without seeing anyone on the desk. Rooms are not serviced daily, which feels a little inattentive, not Kiwi hospitality. There's old furniture stacked up in poritcos, hoses left straggled under hedges, hedges themselves are roughly chopped. Weeds are taking over the formerly manicured grounds. Leaves are strewn across the lawns. Even easy maintenance tasks like replacing moldy silicone around the basin has gone by the wayside... the whole place feels rather devoid of care...

Very good position in middle of town , but I thought they would replenish the milk ect supplies even though they don’t do housekeeping every day

The room very clean

Lovely historic property, nice clean room, very comfortable bed. Overall a very warm and nice feeling about the stay. Staff is amazing and so caring. Very much recommended. Location is great, parking is easy. Can't wait to return.