Grand Tala Bay Resort, Aqaba

Checking in was chaos, staff could not cope with amount of people. When we finally started the process of checking in the hotel telephone started to ring. The female member of staff immediately stopped serving us and answered the telephone despite the fact she was in the middle of serving us ! This is very bad manners to answer telephone whilst dealing with a customer who is currently being served at check in. The female member of staff forgot to give us our passports as she had put them next to her computer, so had to ask her for our passports.

No bidet in bathroom .. very unusual in Jordan

It was a great stay ! We enjoyed our time there. Friendly staff, clean room, beautiful beach. They sent us to the room a Happy Birthday cake 😍

My superior room had a nice sunset view overlooking the main pool. Very good. Gated community with focus on security. Was able to check-in a little earlier than I should. Swimming pools are a big plus and there are many of them. Separate one for adults only. Breakfast selection OK. WiFi connection OK. Unfortunately some drawbacks with this hotel. I found ants in my room every day. The first two days I had no hot water. The aircondition was very loud (even on Low), so I had to turn it off during nights.

Pleasant staff. Lovely comfortable spacious upper floor room and comfy bed and balcony with a view of the sea. Decor and fittings in need of upgrade (shabby cushions on the balcony, crooked door on the fridge cupboard). Delicious breakfast with lots of choices. Great selection of pools, lovely gardens and little shops. Taxi ride into central Aqaba.