Name: Kenzi Basma
Address: Av Moulay Hassan, Casablanca, Casablanca-Settat, MA
Price range: 64 $US–212 $US per night
Rating: 7.8

Ce qu'en disent des voyageurs

D'après les récents avis concernant le Kenzi Basma, les voyageurs apprécient systématiquement son emplacement central et pratique pour se déplacer à pied, ainsi que son personnel accueillant et serviable. Les commentaires sur les chambres et la propreté sont cependant mitigés : certains les trouvent confortables et impeccables, tandis que d'autres signalent des signes d'usure, des odeurs et des problèmes d'entretien.

Plusieurs clients soulignent un décor vieissant, un Wi‑Fi faible ou peu fiable, des nuisances sonores occasionnelles et des écarts entre les photos et la réalité. Les expériences au petit-déjeuner et au restaurant varient, allant de délicieux et copieux à médiocres ou à un service chaotique, bien que certains mettent en avant un buffet de qualité et un bar/restaurant sur place. Attendez-vous à un point de départ pratique avec un service chaleureux, mais la qualité peut varier d'une chambre à l'autre.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un bar/restaurant est présent sur place, avec un avis le louant et un autre évoquant un service lent. Un parking dédié est disponible. Peu d'autres équipements sont mentionnés.

Avis de voyageur à ce sujet

8

Abdessamad

12 juil. 2023

·

A séjourné 1 nuit

Petit déjeuner un peut médiocre par rapport au standing de l’hôtel

8

Karam Alfred Al

16 mai 2024

·

A séjourné 6 nuits

Good location in the heart of the city. Close to old souk. Hotel is nice but a bit old. Clean and calm. Service and food are good.

4

CHUN KUI

9 juin 2022

·

A séjourné 3 nuits

This is definitely NOT a 4 star hotel. Very dirty carpet, stinky toilet, basin sucks, and dirty towels. The buffet breakfast is totally chaos. Coffee machine not working, dirty coffee cup, and all the tables in a mess…. etc. Food selection is very limited. The hotel location is good.

10

Mwilwa

15 juil. 2024

·

A séjourné 3 nuits

The Hotel and rooms looked great, were clean and generally very spacious. The kitchen staff, the porter and especially the reception staff were very friendly and helpful. The location is great as it is only a few minutes walk to the tram station and an endless amount of varied shops and restaurants.

10

Andre T.

15 mars 2024

·

A séjourné 6 nuits

I can't believe I never booked this hotel all the other times I have traveled to Casablanca! Wonderful bar/restaurant, friendly and professional staff, dedicated parking space, clean and comfortably rooms. Located at the heart of the city and yet no insane noises nor traffic, I loved it!

8

Sergio

18 juil. 2025

·

A séjourné 2 nuits

I had no idea they provided room service. I had to ask on my 2nd day.

6

THOMAS

25 avr. 2023

·

A séjourné 1 nuit

Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.

8

Yi

9 janv. 2024

·

A séjourné 8 nuits

Very good location, easy to go everywhere! Friendly staff and breakfast is good! Will suggest my friends!

8

Moulay Driss

8 juil. 2023

·

A séjourné 1 nuit

Personal and service was excellent, the lication is clise to the city center, tha breakfast has to be improved with more choose and bred.

10

Shawn

8 avr. 2024

·

A séjourné 2 nuits

I recently had the pleasure of staying at the Kenzi Basma Hotel and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warmth and hospitality. The cleanliness of the hotel was impeccable, with every corner shining and every surface gleaming.One of the highlights of my stay was the incredible buffet offered at the hotel. The variety of dishes available was astounding, catering to every taste and preference. Whether you're a fan of local delicacies or international cuisine, the buffet had something for everyone. Each dish was prepared with care and attention to detail, ensuring a delightful dining experience every time.Furthermore, the location of the hotel is unbeatable. Situated in a safe and walkable area, I felt completely at ease exploring the surroundings. Whether I wanted to take a leisurely stroll or venture out for some sightseeing, everything was conveniently within reach.Overall, my experience at the Kenzi Basma Hotel was nothing short of exceptional. From the pristine cleanliness to the delectable buffet spread and the convenient location, it's the perfect choice for any traveler looking for a memorable stay. I can't wait to return!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : plusieurs clients ont trouvé des chambres ou des salles de bains sales (cheveux, fourmis, équipements tachés ou malodorants, serviettes usées, moquettes sales), tandis que d'autres ont décrit des espaces très propres ou impeccables.

Avis de voyageur à ce sujet

10

Boubacar

14 janv. 2026

·

A séjourné 2 nuits

Clean

10

Abdul Kadir

25 mai 2025

·

A séjourné 4 nuits

For some reason, our breakfast was not included and Haffsa the IT manager very kindly offered 1 breakfast as gesture of goodwill. She was very polite and professional. Also housekeeping was excellent especially the lady Bauchra was particular about the cleanliness and kept the room spotless. Highly recommended. Will go there again

10

Jennifer

6 sept. 2025

·

A séjourné 2 nuits

The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.

4

Pascal

1 juin 2025

·

A séjourné 1 nuit

Je viens dans cet hôtel depuis plus de 20 ans. Il se dégrade de plus en plus. Literie OK climatisation aussi. Par contre la salle de bain est de plus en plus dégradée. Robinet rouillés, joint moisissure partout, bonde de lavabo rouillé...... J espère avoir la prochaine fois une chambre et une salle de bain correct. Pascal

6

gregory

5 sept. 2024

·

A séjourné 1 nuit

hotel bien placé en tarif mais bruyant le matin du fait de la construction du parking sur la place. propreté très moyenne: moquette sale, cheveux/poils dans salle de bain, poussière dans les meubles, savon liquide pas rechargé dans reservoir de la douche. cest dommage, car a cote de ca, tres bon accueil du personnel, serviable et aimable et tres bonne localisation centrale

2

Christie

1 mars 2024

·

A séjourné 4 nuits

Hotel smoked of smoke and carpet was badly soiled.

2

Bahana

26 nov. 2025

·

A séjourné 5 nuits

Disgusting room - hair all over, rusted shower, yellow water from the sink, ants everywhere, horrible smelling soap, bad breakfast etc etc - does not look like the pictures!!

10

elda

1 nov. 2024

·

A séjourné 1 nuit

il personale è molto gentile e disponibile, camera molto grande pulita e silenziosa

2

Svitlana

14 août 2024

·

A séjourné 7 nuits

Hotel (4 stars by the way), old and dirty. Staff is friendly and speak English very well. Didn't like our stay at all. I hope I don't have to travel to Morroco ever again.

2

Guilherme

5 mars 2023

·

Hair all over bed linens. Also all over bathroom, walls. Dirty and old and grimy. Asked for a change of bedsheets, new ones were the same. The immediate area is not welcoming and the balcony is not clean or usable. Ended up leaving after checkin to stay at a different hotel. Don’t recommend at all.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les expériences en chambre varient : certaines sont spacieuses, calmes et confortables avec de belles vues, tandis que d'autres paraissent petites ou datées. Les problèmes récurrents incluent un Wi‑Fi faible, des oreillers inconfortables et des problèmes d'entretien tels que des équipements cassés ou des serrures de balcon défectueuses. Les demandes de vue n'ont pas toujours été honorées.

Avis de voyageur à ce sujet

10

maria del pilar

27 déc. 2024

·

A séjourné 2 nuits

Buen hotel, hermosa vista a la Mezquita!

10

Christy

31 mars 2025

·

A séjourné 1 nuit

A great location close to medina, train station and main part of city. Clean and nicely appointed room.

10

Vidya

30 nov. 2025

·

A séjourné 2 nuits

Good place. Rooms can be better but definitely serves the purpose. Service especially the concierge Hicham was absolutely amazing and helpful!

6

ELKEBIR

16 juil. 2025

·

A séjourné 1 nuit

The staff was excellent, the lobby is nice. I wasn’t so happy with the room though: 1) the kettle was broken (the staff changed it quickly, so that speaks pretty highly of the good service) 2) the balcony door was broken and couldn’t lock (safety threat when sleeping). 3) wifi extremely weak 4) cups not super clean, one in a small storage next to the fridge wasn’t cleaned.

10

elda

1 nov. 2024

·

A séjourné 1 nuit

il personale è molto gentile e disponibile, camera molto grande pulita e silenziosa

6

Udo

7 oct. 2025

·

A séjourné 2 nuits

Hatten Moscheeblick gebucht aber uns wurde ein normales Zimmer zugewiesen mit Blick auf eine

10

Anjandeep

22 févr. 2025

·

A séjourné 1 nuit

Beautiful stay. Convenient location, close to lots of shopping and dining options and walkable to tourist sightseeing options. The staff was friendly and courteous. Our rooms were beautiful, very clean and smelled wonderful. Wish we had another day to spend here because the hotel was wonderful!

6

Nozm

5 nov. 2024

·

A séjourné 3 nuits

It was just ok , rooms were small , dusty in need of upgrades. The employee response was good when u needed something.

6

Nozm

5 nov. 2024

·

A séjourné 1 nuit

It was just ok rooms were small and dusty. Employees were very good responsive. In need of some upgrades very average .

6

leigh

30 mai 2025

·

A séjourné 3 nuits

Room was spacious but several problems. Sink plug did not work, pillows were like rocks, neither wifi did not work in our room 602, breakfast was not very good lots of choice but not great. View from our room was spectacular. Staff were very friendly and helpful

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse et son aide, à la réception, à la conciergerie et au service d'étage, avec des réparations rapides et des gestes commerciaux occasionnels. Les points négatifs incluent un service lent au restaurant, un changement de chambre tardif et des e-mails pré-séjour sans réponse.

Avis de voyageur à ce sujet

10

Musthak

15 juil. 2024

·

A séjourné 3 nuits

Very pleased with my stay, reception staff were very helpful and friendly, as was Adil and Madam Talbi. Good clean hotel, which is exactly what I wanted.

10

Varvara

13 août 2025

·

A séjourné 4 nuits

It was like always an excellent stay. I highly reccomend if you are doing tourism or you are on the business trip. Centric. Very easy to get to places worth visiting as well as the business zones. Thank you to Bouchra for always wonderful service in housekeeping. Amazing staff at the reception desk. Top top.

10

Abdul Kadir

25 mai 2025

·

A séjourné 4 nuits

For some reason, our breakfast was not included and Haffsa the IT manager very kindly offered 1 breakfast as gesture of goodwill. She was very polite and professional. Also housekeeping was excellent especially the lady Bauchra was particular about the cleanliness and kept the room spotless. Highly recommended. Will go there again

10

Jennifer

6 sept. 2025

·

A séjourné 2 nuits

The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.

10

Vidya

30 nov. 2025

·

A séjourné 2 nuits

Good place. Rooms can be better but definitely serves the purpose. Service especially the concierge Hicham was absolutely amazing and helpful!

6

ELKEBIR

16 juil. 2025

·

A séjourné 1 nuit

The staff was excellent, the lobby is nice. I wasn’t so happy with the room though: 1) the kettle was broken (the staff changed it quickly, so that speaks pretty highly of the good service) 2) the balcony door was broken and couldn’t lock (safety threat when sleeping). 3) wifi extremely weak 4) cups not super clean, one in a small storage next to the fridge wasn’t cleaned.

4

jiraporn

9 févr. 2025

·

A séjourné 1 nuit

It was the first day we arrived in Casablanca. We got a room and then I found that there was a broken mirror on the clothset so I notified the staff and requested for a new room. Apparently, we have to wait for an hour for a new room and we are very tired from the traveling from the airport and needed to use the bathroom.

10

yorgis

24 juin 2023

·

A séjourné 1 nuit

Nice welcome, very fast check in, great room.

6

THOMAS

25 avr. 2023

·

A séjourné 1 nuit

Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.

10

Brandon

31 mars 2025

·

A séjourné 3 nuits

Amazing service and beautiful hotel

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Décrit à plusieurs reprises comme central, sûr et facilement accessible à pied, à proximité de la médina, du tramway, des boutiques et des sites touristiques. Certains mentionnent des travaux ou du bruit de la rue et, dans de rares cas, une zone immédiate peu attrayante ou moins de choix de restaurants à proximité.

Avis de voyageur à ce sujet

10

Mohammed

30 déc. 2025

·

A séjourné 2 nuits

Excelente localização

10

Varvara

13 août 2025

·

A séjourné 4 nuits

It was like always an excellent stay. I highly reccomend if you are doing tourism or you are on the business trip. Centric. Very easy to get to places worth visiting as well as the business zones. Thank you to Bouchra for always wonderful service in housekeeping. Amazing staff at the reception desk. Top top.

10

Christy

31 mars 2025

·

A séjourné 1 nuit

A great location close to medina, train station and main part of city. Clean and nicely appointed room.

8

Karam Alfred Al

16 mai 2024

·

A séjourné 6 nuits

Good location in the heart of the city. Close to old souk. Hotel is nice but a bit old. Clean and calm. Service and food are good.

6

Lisa

24 mars 2025

·

A séjourné 3 nuits

The hotel area was safe enough, around the hotel didnt seem to have much dining restaurants close by.

10

Olatomiwa

18 août 2025

·

A séjourné 2 nuits

It was a great experience in a great location.

10

Mwilwa

15 juil. 2024

·

A séjourné 3 nuits

The Hotel and rooms looked great, were clean and generally very spacious. The kitchen staff, the porter and especially the reception staff were very friendly and helpful. The location is great as it is only a few minutes walk to the tram station and an endless amount of varied shops and restaurants.

10

Rupert

15 avr. 2024

·

A séjourné 5 nuits

Convenient and safe.

10

Anjandeep

22 févr. 2025

·

A séjourné 1 nuit

Beautiful stay. Convenient location, close to lots of shopping and dining options and walkable to tourist sightseeing options. The staff was friendly and courteous. Our rooms were beautiful, very clean and smelled wonderful. Wish we had another day to spend here because the hotel was wonderful!

10

Mohamed

26 juil. 2023

·

A séjourné 5 nuits

En plein centre ville, proche de tout en plus c’est tranquille et sécuritaire. Je le recommande!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner et les repas sont inégaux, allant de délicieux ou bons à médiocres avec un choix limité, des tables sales ou un service lent. Certains signalent des pannes d'équipement ou des ruptures de stock, tandis qu'un avis fait l'éloge d'un buffet abondant.

Avis de voyageur à ce sujet

8

Abdessamad

12 juil. 2023

·

A séjourné 1 nuit

Petit déjeuner un peut médiocre par rapport au standing de l’hôtel

10

Jennifer

6 sept. 2025

·

A séjourné 2 nuits

The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.

2

Bahana

26 nov. 2025

·

A séjourné 5 nuits

Disgusting room - hair all over, rusted shower, yellow water from the sink, ants everywhere, horrible smelling soap, bad breakfast etc etc - does not look like the pictures!!

4

CHUN KUI

9 juin 2022

·

A séjourné 3 nuits

This is definitely NOT a 4 star hotel. Very dirty carpet, stinky toilet, basin sucks, and dirty towels. The buffet breakfast is totally chaos. Coffee machine not working, dirty coffee cup, and all the tables in a mess…. etc. Food selection is very limited. The hotel location is good.

6

THOMAS

25 avr. 2023

·

A séjourné 1 nuit

Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.

4

Lara

22 mai 2022

·

A séjourné 2 nuits

Al entrar a la habitación había un nido de 20 moscas revoloteando por toda la habitación. Tuvimos que matar todas las moscas nosotros mismos. La limpieza dejaba mucho que desear. Toallas deshilachadas y viejas. En el desayuno del hotel pedimos agua y el camarero nos sirvió agua de una botella de agua mineral. En cuanto probé el agua me di cuenta de que nos habían timado. Ese agua sabía salado, no era agua mineral.

8

Yi

9 janv. 2024

·

A séjourné 8 nuits

Very good location, easy to go everywhere! Friendly staff and breakfast is good! Will suggest my friends!

8

Moulay Driss

8 juil. 2023

·

A séjourné 1 nuit

Personal and service was excellent, the lication is clise to the city center, tha breakfast has to be improved with more choose and bred.

10

Shawn

8 avr. 2024

·

A séjourné 2 nuits

I recently had the pleasure of staying at the Kenzi Basma Hotel and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warmth and hospitality. The cleanliness of the hotel was impeccable, with every corner shining and every surface gleaming.One of the highlights of my stay was the incredible buffet offered at the hotel. The variety of dishes available was astounding, catering to every taste and preference. Whether you're a fan of local delicacies or international cuisine, the buffet had something for everyone. Each dish was prepared with care and attention to detail, ensuring a delightful dining experience every time.Furthermore, the location of the hotel is unbeatable. Situated in a safe and walkable area, I felt completely at ease exploring the surroundings. Whether I wanted to take a leisurely stroll or venture out for some sightseeing, everything was conveniently within reach.Overall, my experience at the Kenzi Basma Hotel was nothing short of exceptional. From the pristine cleanliness to the delectable buffet spread and the convenient location, it's the perfect choice for any traveler looking for a memorable stay. I can't wait to return!

6

leigh

30 mai 2025

·

A séjourné 3 nuits

Room was spacious but several problems. Sink plug did not work, pillows were like rocks, neither wifi did not work in our room 602, breakfast was not very good lots of choice but not great. View from our room was spectacular. Staff were very friendly and helpful

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	86 $US
février	72 $US
mars	78 $US
avril	86 $US
mai	87 $US
juin	75 $US
juillet	71 $US
août	62 $US
septembre	74 $US
octobre	91 $US
novembre	92 $US
décembre	84 $US

di	lu	ma	me	je	ve	sa
1 $66	2 $67	3 $65	4 $66	5 $67	6 $66	7 $75
8	9 $72	10 $66	11 $69	12 $67	13 $73	14 $76
15 $64	16 $72	17 $68	18 $73	19 $72	20 $72	21 $75
22 $72	23 $72	24 $68	25 $73	26 $72	27 $72	28 $208
29 $72	30 $68

Kenzi Basma

Prix pour Kenzi Basma

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Deluxe Room Twin Bed City View

Duplex Suite Mosque View

Duplex Suite City View

Superior Room Twin Bed City View

Deluxe Room Twin Bed Mosque View

Deluxe Room Mosque View

Superior Room

Superior Room City View

Deluxe Room City View

Family Duplex King Bed Mosque View

Avis des voyageurs sur Kenzi Basma

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $76
18 $212	19 $69	20 $68	21	22 $68	23 $71	24 $76
25	26 $78	27 $71	28 $68	29 $71	30 $70	31