Name: Sugarland Hotel
Address: Araneta Street Araneta Avenue, Bacólod, Provincia de Negros Occidental, PH
Price range: 35 US$–81 US$ per night
Rating: 8.57

Opiniones de los huéspedes

En el Sugarland Hotel, muchos huéspedes elogian la propiedad bien conservada, aunque antigua, por sus habitaciones limpias y estancias generalmente cómodas, mientras que los inconvenientes recurrentes incluyen una conexión Wi-Fi débil en las habitaciones, algo de ruido en los pasillos y un estacionamiento limitado o difícil.

La comida recibe elogios frecuentes, especialmente el buffet de desayuno y el restaurante, aunque algunos consideraron la calidad o el precio del buffet decepcionantes. Los comentarios sobre el servicio son en su mayoría cálidos y eficientes, pero varios huéspedes informaron sobre personal de recepción o del desayuno descortés o lento. Existen algunas preocupaciones ocasionales sobre el mantenimiento o la higiene, como avistamientos de ratones, inodoros lentos, toallas desgastadas y aire acondicionado inconsistente. Espere una estancia sencilla con algunas contrapartidas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El estacionamiento se describe repetidamente como limitado o difícil; se discuten pocos otros servicios en las reseñas.

Reseñas de huéspedes relacionadas

10

Hector Oscar

13 ene 2024

·

Se alojó 6 noches

Me gustó la amabilidad del personal. No me gustó ver un ratón en el elevador

8

Michael

13 ene 2024

·

Se alojó 1 noche

Nice older hotel at the South end of Bacolod Poor parking

4

Benjie

10 ago 2024

·

Se alojó 1 noche

Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!

10

Joan

30 ene 2026

·

Se alojó 3 noches

The Sugarland Hotel is not a new place but my husband and I enjoyed staying there very much. The rooms and hotel itself have been maintained well and are very clean. The staff is friendly and accommodating. We were able to order a shuttle from the hotel to the airport. The breakfast was good and we were able to order eggs whatever way we liked them. Shampoo and body wash as well as bar soap are provided in the bathrooms. Internet, using room hotspot functioned well.

10

Joana

31 jul 2024

·

Se alojó 2 noches

I like the beautiful lobby and the room .

2

Hernando

10 jul 2024

·

Se alojó 3 noches

Limited parking, I lost my shoes in my room.

8

Luitzen

18 mar 2022

·

Se alojó 3 noches

Room was okay, the restaurant is top. One day forget to clean the room. After complaining there was someone in two minuts. I think just accidently. The place is a bit old an old fashion but still clean and every thing was function. Accept the swimming pool.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encuentran que el Sugarland Hotel está limpio y bien mantenido, pero algunos informan problemas como avistamientos de ratones y toallas desgastadas.

Reseñas de huéspedes relacionadas

10

Hector Oscar

13 ene 2024

·

Se alojó 6 noches

Me gustó la amabilidad del personal. No me gustó ver un ratón en el elevador

8

Michael

13 ene 2024

·

Se alojó 1 noche

Nice older hotel at the South end of Bacolod Poor parking

10

Erlie

19 dic 2024

·

Se alojó 2 noches

I love their breakfast buffet, their clean property and very quick when you need something.

10

DANIEL

10 may 2024

·

Se alojó 20 noches

We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there

10

Joan

30 ene 2026

·

Se alojó 3 noches

The Sugarland Hotel is not a new place but my husband and I enjoyed staying there very much. The rooms and hotel itself have been maintained well and are very clean. The staff is friendly and accommodating. We were able to order a shuttle from the hotel to the airport. The breakfast was good and we were able to order eggs whatever way we liked them. Shampoo and body wash as well as bar soap are provided in the bathrooms. Internet, using room hotspot functioned well.

8

Allen

22 jun 2024

·

Se alojó 1 noche

The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.

10

Alex

29 mar 2025

·

Se alojó 1 noche

Very professional, clean , good food

2

Mike

1 ene 2024

·

Se alojó 1 noche

Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!! The New Year's Eve buffet was overpriced for what was offered & the food was sub par. Will not book here again.

8

Robert

18 abr 2024

·

Se alojó 2 noches

Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son cómodas con un estilo antiguo, pero varias reseñas mencionan una conexión Wi-Fi débil en las habitaciones, ruido en los pasillos, accesorios anticuados y problemas ocasionales con el aire acondicionado o el baño; algunos servicios son limitados o inexistentes.

Reseñas de huéspedes relacionadas

6

Ramela

19 may 2024

·

Se alojó 1 noche

Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.

4

Benjie

10 ago 2024

·

Se alojó 1 noche

Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!

10

Joan

30 ene 2026

·

Se alojó 3 noches

The Sugarland Hotel is not a new place but my husband and I enjoyed staying there very much. The rooms and hotel itself have been maintained well and are very clean. The staff is friendly and accommodating. We were able to order a shuttle from the hotel to the airport. The breakfast was good and we were able to order eggs whatever way we liked them. Shampoo and body wash as well as bar soap are provided in the bathrooms. Internet, using room hotspot functioned well.

10

Joana

31 jul 2024

·

Se alojó 2 noches

I like the beautiful lobby and the room .

6

ANTIPAS IV

11 jun 2022

·

Se alojó 2 noches

The front desk personnel were not cordial, too serious when I checked in. When checking out, I had to wait for about 10 minutes while one of the personnel was just chatting with another customer, when she could have easily checked me out. Restaurant personnel were nice and courteous.. Very slow Internet in my room..

8

Herbert Herminio

5 feb 2024

·

Se alojó 2 noches

Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.

8

Allen

22 jun 2024

·

Se alojó 1 noche

The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.

10

Federico T

21 may 2025

·

Se alojó 3 noches

Love Sugarland for their food. Don’t care much about the location (far from Downtown) but good, comfortable room for the price. Very courteous and efficient staff!

6

Maria Antonia

7 jun 2023

·

Se alojó 2 noches

The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.

6

Ramela

19 may 2024

·

Se alojó 1 noche

Poor wifi, toilet didn’t flush well, and noisy.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio suele ser amable, profesional y atento, aunque varios huéspedes se encontraron con personal descortés o poco servicial en la recepción o durante el desayuno, y retrasos ocasionales al realizar el check-out.

Reseñas de huéspedes relacionadas

4

Maricel

21 mar 2024

·

Se alojó 2 noches

Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room

8

Nickie Sann

5 jul 2022

·

Se alojó 1 noche

The facilities are excellent but the staff service most especially during breakfast was very awful!! The staff was being disrectful to my mom, SHE should how to deal with the customers and on how to treat them well. We didnt like how she acted. SHE needs to be trained AGAIN. If she continues acting that way, she will forever leave a bad impression to the guests like me most esp to those na matyag niya hindi ka afford. Just saying

10

Erlie

19 dic 2024

·

Se alojó 2 noches

I love their breakfast buffet, their clean property and very quick when you need something.

10

DANIEL

10 may 2024

·

Se alojó 20 noches

We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there

10

Selena

14 oct 2025

·

Se alojó 4 noches

Wonderful service!

10

Joan

30 ene 2026

·

Se alojó 3 noches

The Sugarland Hotel is not a new place but my husband and I enjoyed staying there very much. The rooms and hotel itself have been maintained well and are very clean. The staff is friendly and accommodating. We were able to order a shuttle from the hotel to the airport. The breakfast was good and we were able to order eggs whatever way we liked them. Shampoo and body wash as well as bar soap are provided in the bathrooms. Internet, using room hotspot functioned well.

6

ANTIPAS IV

11 jun 2022

·

Se alojó 2 noches

The front desk personnel were not cordial, too serious when I checked in. When checking out, I had to wait for about 10 minutes while one of the personnel was just chatting with another customer, when she could have easily checked me out. Restaurant personnel were nice and courteous.. Very slow Internet in my room..

10

Federico T

21 may 2025

·

Se alojó 3 noches

Love Sugarland for their food. Don’t care much about the location (far from Downtown) but good, comfortable room for the price. Very courteous and efficient staff!

10

Michael and Raquel

3 oct 2024

·

Se alojó 1 noche

Booked this hotel because most hotels were already booked for the night and this was the best option. We are so happy that we did! The staff is so professional and very nice. Dinner in the restaurant was very delicious. We were pleasantly surprised upon check-in that the breakfast buffet was included in the overnight price. Nice breakfast too. We will definitely stay here again.

8

Susanne

4 nov 2023

·

Se alojó 1 noche

Für einen stopover ideal. Waren auf der Rückseite und von der Straße nichts gehört. Personal freundlich und hilfsbereit.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

No hay suficiente información en las reseñas.

Reseñas de huéspedes relacionadas

8

Michael

13 ene 2024

·

Se alojó 1 noche

Nice older hotel at the South end of Bacolod Poor parking

8

Herbert Herminio

5 feb 2024

·

Se alojó 2 noches

Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.

10

Federico T

21 may 2025

·

Se alojó 3 noches

Love Sugarland for their food. Don’t care much about the location (far from Downtown) but good, comfortable room for the price. Very courteous and efficient staff!

8

Susanne

4 nov 2023

·

Se alojó 1 noche

Für einen stopover ideal. Waren auf der Rückseite und von der Straße nichts gehört. Personal freundlich und hilfsbereit.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Muchos huéspedes elogian el restaurante y el buffet de desayuno, mientras que otros encontraron la calidad o el precio del buffet decepcionantes.

Reseñas de huéspedes relacionadas

10

Erlie

19 dic 2024

·

Se alojó 2 noches

I love their breakfast buffet, their clean property and very quick when you need something.

4

Benjie

10 ago 2024

·

Se alojó 1 noche

Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!

10

Joan

30 ene 2026

·

Se alojó 3 noches

The Sugarland Hotel is not a new place but my husband and I enjoyed staying there very much. The rooms and hotel itself have been maintained well and are very clean. The staff is friendly and accommodating. We were able to order a shuttle from the hotel to the airport. The breakfast was good and we were able to order eggs whatever way we liked them. Shampoo and body wash as well as bar soap are provided in the bathrooms. Internet, using room hotspot functioned well.

8

Herbert Herminio

5 feb 2024

·

Se alojó 2 noches

Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.

10

Alex

29 mar 2025

·

Se alojó 1 noche

Very professional, clean , good food

10

Federico T

21 may 2025

·

Se alojó 3 noches

Love Sugarland for their food. Don’t care much about the location (far from Downtown) but good, comfortable room for the price. Very courteous and efficient staff!

2

Mike

1 ene 2024

·

Se alojó 1 noche

Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!! The New Year's Eve buffet was overpriced for what was offered & the food was sub par. Will not book here again.

8

Robert

18 abr 2024

·

Se alojó 2 noches

Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.

10

Michael and Raquel

3 oct 2024

·

Se alojó 1 noche

Booked this hotel because most hotels were already booked for the night and this was the best option. We are so happy that we did! The staff is so professional and very nice. Dinner in the restaurant was very delicious. We were pleasantly surprised upon check-in that the breakfast buffet was included in the overnight price. Nice breakfast too. We will definitely stay here again.

6

Maria Antonia

7 jun 2023

·

Se alojó 2 noches

The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $72	16	17 $81
18 $66	19 $41	20 $41	21 $35	22 $44	23 $64	24 $62
25 $64	26 $60	27 $60	28 $64	29 $44	30 $44	31 $44

DO	LU	MA	MI	JU	VI	SA
1 $43	2 $40	3 $40	4 $40	5 $40	6 $40	7 $40
8 $40	9 $40	10 $40	11 $40	12 $40	13 $43	14 $43
15 $47	16 $47	17 $47	18 $47	19 $47	20 $47	21 $47
22 $47	23 $47	24 $44	25 $47	26 $47	27 $47	28 $47
29 $47	30 $48

Sugarland Hotel

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