Name: Penny Hedge, Whitby by Marston's Inns
Address: 3-5 Botany Way, Whitby, North Yorkshire (Grafschaft), GB
Price range: 65 $–193 $ per night
Rating: 8.7

Was Gäste sagen

In Bewertungen von Penny Hedge, Whitby by Marston's Inns loben Reisende das freundliche Personal, die komfortablen Zimmer, eine praktische Bar mit gutem Preis-Leistungs-Verhältnis beim Frühstück sowie die bequemen kostenlosen Parkplätze und die einfache Erreichbarkeit von Whitby – entweder in 15–30 Gehminuten oder mit einem kurzen Busfahrt.

Häufig genannte Nachteile sind gelegentlicher Personalmangel und Verzögerungen, eine begrenzte Menüauswahl zu Stoßzeiten sowie schlechter Kaffee beim Frühstück. Die Zimmer sind in der Regel geräumig, aber einfach eingerichtet, mit begrenztem Stauraum, einigen veralteten Einrichtungen, gelegentlichem Lärm zwischen den Etagen und vereinzelt auftretenden Problemen wie lauwarmem Wasser oder defekten Spendern. Die Lage am Stadtrand in der Nähe einer Hauptstraße und eines Einkaufszentrums führt zu gemischten Ausblicken und gelegentlichem Straßenlärm. Insgesamt können Sie ein einfaches, preiswertes Basislager für einen Besuch in Whitby erwarten.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

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Ausstattung

Praktische Bar/Restaurant vor Ort und ausreichend kostenlose Parkplätze; die Zimmer befinden sich in einem separaten Anbau mit sicherem Zugang per Schlüsselkarte. Es gibt keinen Aufzug, und einige Gäste erwähnten lauwarmes Wasser oder Probleme mit der Belüftung im Badezimmer.

Ähnliche Gästebewertungen

6

DG

12. Nov. 2024

·

Aufenthalt für eine Nacht

Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.

10

Neal

26. Sept. 2025

·

Aufenthalt für 2 Nächte

Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus

8

Angela

1. Mai 2025

·

Aufenthalt für eine Nacht

Good clean rooms on the stamp of premier inn/travelodge. Rooms in a building next to the pub. The pub itself was very nice inside. Next to a main road so some road noise. Breakfast was average.

10

Wendy

3. Nov. 2023

·

Aufenthalt für 2 Nächte

No extractor in the bathroom so stayed very damp after a shower

10

Ian

15. Sept. 2025

·

Aufenthalt für eine Nacht

I find the accommodation ideal for our needs. The rooms are in a separate building to the pub/restaurant so noise is minimal and facilities convenient. We've stayed here several times now and I'll keep coming back.

4

john

10. Okt. 2023

·

Aufenthalt für 2 Nächte

no hot water from shower, no non-slip bath mat, extractor fan not working. lorry being loaded outside our bedroom window at 7 am. food in restaurant distinctly average and over priced.

8

Jane

16. Juli 2025

·

Aufenthalt für eine Nacht

The property and rooms are as described. Clean and comfortable. If you have mobility problems ask for ground floor rather than first floor there is no lift.

10

Ian

28. Apr. 2025

·

Aufenthalt für eine Nacht

Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.

10

Tom

3. Aug. 2024

·

Aufenthalt für 2 Nächte

Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!

10

Helen

18. Juni 2023

·

Aufenthalt für eine Nacht

The room was clean and comfortable and very quiet even though the hotel was full. All the staff were very pleasant and helpful. Good security on the hotel block with 2 doors operated by key card. Just a little too far out of the centre to walk but a great base for Whitby and the surrounding area.

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Sauberkeit

Die Zimmer werden oft als sauber und ordentlich beschrieben. Einige Gäste berichteten jedoch von versäumter oder eingeschränkter Reinigung sowie von Mängeln in der Sauberkeit (Tierhaare, hartnäckige Gerüche, Zahnpasta/Staub) und abgenutzten oder schmutzigen Badezimmern im Restaurant.

Ähnliche Gästebewertungen

4

Gillian

29. Juni 2025

·

Aufenthalt für eine Nacht

The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.

6

Lisa

13. Juli 2025

·

Aufenthalt für eine Nacht

Check in delayed as porter had to go check if our rooms were occupied before handing us the room keys. Confusing as we were checking in at 7pm so not sure why they would have been occupied. Attention to detail needed as toothpaste on the back of the door so cleanliness not up to scratch and dust on top of toilet roll holder which is evident when your sat and have time to look. Might have been more attention if I’d taken the time to look

4

ATINDRA

23. Juli 2025

·

Aufenthalt für 2 Nächte

Very horrible stay in a small suffocative room saying family room; poor exhaust system toilet smell always surround in the room.It was a dirty room was not ready when we arrived; pets far was on the sofa bed..no phone in the room.staff named lora was talking very rude and agressive way..its not acceptable...over all very poor experiance first time in hotel stay..

10

David

7. Nov. 2025

·

Aufenthalt für eine Nacht

Great welcome on arrival, clean and tidy property.

8

Gillian

21. Jan. 2025

·

Aufenthalt für 2 Nächte

Location was convenient, left car in car park, and walked into town, only 20 minutes. Room was not cleaned even though it said daily housekeeping. We stayed for two nights.

4

Simon

3. Juni 2025

·

Aufenthalt für eine Nacht

Unable to be serviced for food due to short staffing. Room was unclean engrained odours.

6

Daniela

20. März 2025

·

Aufenthalt für eine Nacht

The breakfast was good. The room could do more vacuum it smell of dogs and we didn’t have any my allergies were to the roof.

8

Andy

17. Sept. 2025

·

Aufenthalt für eine Nacht

Friendly and very helpful staff. Comfortable room. Nice breakfast, we were glad to see some vegan on the menu. Plenty of parking and not too far into Whitby.

8

Lisa

25. Okt. 2025

·

Aufenthalt für eine Nacht

Last minute decision to stay here and we weren’t disappointed. Friendly staff. Easy check in. Clean and comfortable room. Great breakfast. Roughly a half hour stroll (with kids) into town. Would definitely stay at Penny Hedge in the future.

8

Judi

2. Sept. 2025

·

Aufenthalt für eine Nacht

The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.

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Zimmer

Die Zimmer sind in der Regel geräumig und einfach eingerichtet. Viele Gäste empfinden die Betten als bequem, und einige schätzen die effektive Klimaanlage. Wiederkehrende Kritikpunkte sind begrenzter Stauraum oder kleine Fernseher, gelegentlicher Lärm von anderen Gästen oder der Straße, veraltete Einrichtung und Matratzen, die für manche zu weich sind.

Ähnliche Gästebewertungen

8

Gary

17. Juni 2025

·

Aufenthalt für 2 Nächte

room was clean and spacious and comfortable, could do with a set of draws. probably could do with a bit of maintenance. food good and staff friendly.

8

Lindy

27. Sept. 2024

·

Aufenthalt für 2 Nächte

Being near to a busy road could hear road noise early on in the morning

8

Thomas

10. Nov. 2024

·

Aufenthalt für 2 Nächte

Everything was really good apart from the uncomfortable bed and pillows

8

Matthew

1. Sept. 2024

·

Aufenthalt für 2 Nächte

The hotel is well located and is in good condition and generally comfortable, however the double bed in our room was not comfortable as the mattress was very soft and my wife and I both had back ache the following morning and we didn’t sleep well. The second night my wife had to sleep in our son’s single bed as the mattress was firmer! My son had to sleep in the double with me! The bathroom and bedroom were clean and tidy and good sized. We had evening meals both nights of our stay, which were good and good value for money. We also had breakfast both mornings and enjoyed these and thought the price reasonable. Overall, a very enjoyable and pleasant stay, but please buy some firmer mattress for the double beds!

10

Tom

3. Aug. 2024

·

Aufenthalt für 2 Nächte

Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!

8

Joyce

6. Jan. 2025

·

Aufenthalt für eine Nacht

Quiet, simply furnished rooms.

8

Julian

5. Okt. 2023

·

Aufenthalt für 3 Nächte

I was happy I chose this hotel. Very similar to a Premier Inn in layout and decor. I had a comfortable stay with no adverse noise in my room despite workmen nearby with what sounded like pneumatic drills when outside. Good sound proofing! Two minor criticisms, would be that the television was a little on the small side, and the toilet was a touch too close to the sink

6

Kate

25. Juni 2025

·

Aufenthalt für 3 Nächte

The room needed drawers so we could actually unpack rather than having to have stopped on the floor. Very disappointing. Also there could have been a small side or 2 comfy chairs to sit in. The main door was very loud when people were going in and out, so kept us awake. There was disappointment at the bar when I tried to purchase a port. There wasn’t enough for a full measure once the barman had poured it. He asked the manager what could be done and he came back to say I could have it a full price even though it wasn’t a full measure. This was so sad, I asked if he could put it through at a reduced price but he said he couldn’t do this. This was such a waste as this would have been thorn away. Very unhappy.

10

Robert

15. Feb. 2025

·

Aufenthalt für eine Nacht

Enjoyed our stay at Penny Hedge Curtains in room 8 do not keep the light out

10

Rodney

27. Juni 2024

·

Aufenthalt für 3 Nächte

Air conditioning excellent - provided cool relief from the heatwave and a comfortable nights sleep. No stand or similar for suitcase. Just about enough hangers for one but not for a couple

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Service

Das Personal wird durchweg als freundlich und hilfsbereit beschrieben. Gelegentliche Beschwerden beziehen sich auf Personalmangel, langsamen oder komplizierten Check-in sowie vereinzelt auftretende Probleme mit dem Service oder der Abrechnung.

Ähnliche Gästebewertungen

6

DG

12. Nov. 2024

·

Aufenthalt für eine Nacht

Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.

8

Norma

15. März 2025

·

Aufenthalt für 3 Nächte

Warm and friendly atmosphere nothing to much trouble for the staff will differently be returning

4

K

24. Aug. 2025

·

Aufenthalt für eine Nacht

We chose this as we hoped proximity to a nice pub would be a relaxing stop on a road trip. We got a mediocre room with staff that didn't seem to care and the pub was very poorly run. We wouldn't try a Marston's again.

6

Zoe

4. Nov. 2024

·

Aufenthalt für 3 Nächte

Booked for a 3 nights stay as a family. Initial issues with the key card not working. This continued as the card had not been programmed for 3 night's. Room was ok (only 2 glasses and cups when the booking was for three). Room was tired (trim coming off in the bathroom). Booked and paid for breakfast for 3 days, but was only booked in for one day. Couldn't have breakfast on the last morning due to only one member of staff. Asked for a refund as we couldn't wait over half an hour. Still waiting for the refund to be paid. Needless to say won't be returning.

8

Maryellen

20. Sept. 2025

·

Aufenthalt für 2 Nächte

Good location to Sneaton Castle (5mins by car/taxi) pub was next door for evening meal & breakfast, Sainsbury’s and shops less than 5min walk. Check-in was easy although we were pay on the day the venue took the money 24hrs before. Staff were friendly at checkin to hotel and restaurant staff too, the bar not so much that we complained. At the end of the night paying the bill we selecting no tip but the machine is broken so ended up tipping £16 for bad service, they wouldn’t refund so I need to contact head office! Annoying! So warning to others.. Room was spacious but dated, soap dispenser was broken and the one in shower hanging on by a screw. Room was clean with towels, double bed was comfortable but the single sofa bed, our little boy can sleep anywhere thankfully but I felt crippled from lying on it for 10mins.

6

kathryn

29. Juni 2025

·

Aufenthalt für eine Nacht

We arrived early and the later was very friendly. We knew it was too early to check in, which was fine. When we came to check in, there was one man serving at the bar, told us he wouldn't be long (he was doing his best). So one of the chefs came out and checked us in. This morning, breakfast was ten minutes late opening and not everything was readily available. The price (which was a lot!!) we paid I expected far more.

8

Paul

15. Sept. 2024

·

Aufenthalt für 2 Nächte

After driving for 4 hours we arrived here . We went into the pub to check in and was told to go over to reception desk.We stood there for about 10 mins with staff just walking by us. In the end I asked a member of staff if somebody was on the desk , he was very rude and said “can’t you see we are busy.” We wouldn’t have minded if someone had just said we would be dealt with soon but staff were just walking by us . Apart from this we enjoyed our stay and and certain members of staff were very nice .

10

Charles

4. Juli 2025

·

Aufenthalt für 4 Nächte

Really impressed by the whole experience. The room was spacious clean and comfortable. The bar/ restaurant was also very welcoming well stocked and comfortable. Also everyone who worked there were super friendly and helpful.

10

Denise

8. Sept. 2024

·

Aufenthalt für 2 Nächte

Staff very friendly. Walking distance to town. Parking easy. The person who sorted our room out for staying an extra few nights was very helpful in moving things about for us to stay.

8

Elaine

23. Sept. 2024

·

Aufenthalt für eine Nacht

The rooms, bar and food were all good. However when we arrived to check in, it was clear that the staff who should have been on reception, were not in place and it had been left to the other staff (who did the best they could) to check us in,as a number of staff had quit their jobs,

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Lage

Am Stadtrand, etwa 15–30 Gehminuten bergab nach Whitby (Taxis und Busse in der Nähe), mit ausreichend kostenlosen Parkplätzen. Einige erwähnen Straßenlärm und Ausblicke auf das Einkaufszentrum, aber viele finden es einen praktischen Ausgangspunkt für die Erkundung der Gegend.

Ähnliche Gästebewertungen

10

Neal

26. Sept. 2025

·

Aufenthalt für 2 Nächte

Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus

10

Sarah

23. Mai 2023

·

Aufenthalt für eine Nacht

Lovely place to stay . Staff friendly and helpful. Breakfast was good. Would recommend

8

PAULINE

28. Feb. 2025

·

Aufenthalt für 2 Nächte

Good situation easy walk down to town & good public transport. Cooked breakfast is overpriced for what is provided. Staff friendly and helpful.

10

Linda

19. Nov. 2024

·

Aufenthalt für 2 Nächte

Penny Hedge is on the outskirts of Whitby. There is plenty of parking. Nearby is a small shopping complex. The rooms are large, clean and well equipped. The pub provides a good range of tasty, good value meals, served by friendly staff.

8

A

18. Aug. 2023

·

Aufenthalt für eine Nacht

Expensive for what it is but decent size rooms and close to Whitby.

10

Martin

15. Mai 2024

·

Aufenthalt für 2 Nächte

Very smart and clean. Staff were helpful and friendly. parking was great. It's a bit of a walk into Whitby mostly because (like the whole area) it is a bit hilly. It is walkable though or just a short car / taxi / bus ride. I would happilly recommend. Parking is okay in Whitby but will cost up to £10 for the day.

10

Andrew

9. Aug. 2025

·

Aufenthalt für eine Nacht

Ideal location from Whitby town about 20 min walk

10

Lee

20. Mai 2024

·

Aufenthalt für 3 Nächte

Great location as it was close to everything we wanted for our walking weekend. Comfortable accommodation, clean and tidy with daily house keeping if required. Staff at Penny Hedge are all really friendly and the service was fantastic. Good choice of food for breakfast; and enjoyed three evening meals during our stay.

10

Ian

28. Apr. 2025

·

Aufenthalt für eine Nacht

Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.

8

Paul

29. Okt. 2025

·

Aufenthalt für 3 Nächte

Very convenient for our short break in Whitby.

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Gastronomie

Die Bar vor Ort ist praktisch, und viele loben das schmackhafte, preiswerte Frühstück und die im Allgemeinen guten Mahlzeiten. Bewertungen erwähnen jedoch auch Lieferengpässe, Personalmangel und langsamen Service zu Stoßzeiten sowie eine uneinheitliche Kaffeequalität.

Ähnliche Gästebewertungen

8

David

21. Sept. 2025

·

Aufenthalt für 2 Nächte

Parking is plentiful and free, check-in is simple and efficient. Room size is adequate and bed was comfortable and all clean. Bathroom sink in room 23 conflicts with toilet space. Breakfast is good value but please include machine dispensed coffee as at the Spread Eagle, as the percolated coffee is not good. All staff were pleasant and helpful..

4

Gillian

29. Juni 2025

·

Aufenthalt für eine Nacht

The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.

8

Geoff

30. Sept. 2024

·

Aufenthalt für 3 Nächte

There appeared to be a problem with lack of staff in the restaurant with only 3 people on duty on a saturday night. Also some choices of food and drinks not available. The people that were there were working exceedingly hard.

6

David

9. Juni 2025

·

Aufenthalt für eine Nacht

Poor breakfast ,no coffee , no yogurt

8

Paul

18. Feb. 2025

·

Aufenthalt für 2 Nächte

The quality of the rooms is comparable with the Premier Inns. The breakfast on offer is reasonably priced and of a decent quality. The only drawback was that the restaurant seemed to have insufficient stock; several times that had run out of basic supplies.

8

Hilary

10. Aug. 2024

·

Aufenthalt für 2 Nächte

Room OK, helpful staff but not enough of them. Restaurant understaffed, grubby tables, limited food options, unavailable wines on list (OK if your palate runs to "Red or White"). Good for an overnight stop but I\'d suggest eating elsewhere if the place is busy. Breakfast next day was oddly the highlight, actually nice choices and well cooked and presented.

4

William

10. Sept. 2024

·

Aufenthalt für eine Nacht

Property was experiencing technical difficulties so restaurant's menu was severly impacted, only limited cooked food available! Bar ran out of Pinot Grigio and New Zealand Savignon not available. Staff attempting to do their best in circumstances!

10

Colin

8. März 2024

·

Aufenthalt für 2 Nächte

God friendly staff. Good food

10

martin

23. Feb. 2025

·

Aufenthalt für 3 Nächte

Excellent staff lovely food breakfasts and evening meals fabulous comfy bed sheets and pillows had the best sleep in a long time room very clean easy walk into town plus free parking

8

Judi

2. Sept. 2025

·

Aufenthalt für eine Nacht

The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.

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KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	72 $
Februar	85 $
März	90 $
April	120 $
Mai	128 $
Juni	127 $
Juli	130 $
August	136 $
September	124 $
Oktober	116 $
November	95 $
Dezember	91 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $110	21 $136	22 $110	23 $161	24 $158
25 $106	26 $157	27 $158	28 $137	29 $143	30	31

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $123	2 $77	3 $90	4 $76	5 $69	6 $118	7 $137
8 $67	9 $81	10 $83	11 $85	12 $83	13 $118	14 $193
15 $70	16 $85	17 $79	18 $93	19 $79	20 $128	21 $147
22 $66	23 $72	24 $72	25 $74	26 $70	27 $109	28 $141
29 $65	30 $70

Penny Hedge, Whitby by Marston's Inns

Preise für Penny Hedge, Whitby by Marston's Inns

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Doppelzimmer, barrierefrei

Familienzimmer

Doppel- oder Zweibettzimmer, barrierefrei

Doppel- oder Zweibettzimmer

Doppelzimmer

Gästebewertungen zu Penny Hedge, Whitby by Marston's Inns

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

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