Villas At Hawks Cay Resort
From
353 $
/ Nacht
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From
353 $
/ Nacht
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Es stehen 3 Außenpools zur Verfügung, aber auch der Privatstrand ist einen Besuch wert. Kostenloses WLAN, ein Concierge-Service und ein Spie...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Es stehen 3 Außenpools zur Verfügung, aber auch der Privatstrand ist einen Besuch wert. Kostenloses WLAN, ein Concierge-Service und ein Spielzimmer/Arcade-Spiele stehen ebenfalls zur Verfügung.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Businesscenter, ein Limousinenservice und ein Express-Check-out. Vor Ort gibt es Folgendes: begrenzte Parkplätze.
Gastronomie
Entspann dich mit einem erfrischenden Getränk an einer der 2 Poolbars. Ein großes Frühstück wird unter der Woche von 07:00 Uhr bis 10:00 Uhr und am Wochenende von 07:00 Uhr bis 11:00 Uhr gegen Gebühr angeboten.
Zimmer
Fühl dich in einem der 201 Zimmer, die Küchen bieten, die über Kühlschränke und Öfen verfügen, wie zu Hause. LCD-Fernseher mit Kabelempfang garantieren Unterhaltung und es gibt außerdem einen WLAN-Internetzugang (kostenlos). Zur Austattung gehören Telefone ebenso wie Safes und separate Sitzecken.
Standort
Villas At Hawks Cay Resort in Marathon liegt am Meer, nur 5 Autominuten von Little Conch Key und Walkers Island entfernt. Dieses Resort in Strandnähe ist 21,8 km von Sombrero Beach und 3,3 km von Curry Hammock State Park entfernt.
Was ist in der Nähe?
Little Conch Key(1.8 Meilen)
Walkers Island(2.1 Meilen)
Curry Hammock State Park(2.1 Meilen)
Keys Cable Park(2.3 Meilen)
Crawl Key(4.9 Meilen)
Long Key State Park(5.5 Meilen)
Marathon Visitor Center(8.4 Meilen)
San Pablo Catholic Church(8.5 Meilen)
Captain Hook’s Marina and Dive Center(8.8 Meilen)
Coco Plum Beach(9 Meilen)
Sunset Park Beach (Strand)(9.3 Meilen)
Marathon Air Museum(9.7 Meilen)
Fiesta Key(9.7 Meilen)
Crane Point Museum and Nature Center(11.6 Meilen)
Boot Key Harbor(12.3 Meilen)
Der nächstgelegene größere Flughafen ist Flughafen Florida Keys Marathon (MTH)(10.1 Meilen)
Sauna
Business-Center
Mehrsprachiges Hotelteam
Safe
Privatstrand
Garten
Standort
61 Hawks Cay Boulevard, Villas, Duck Key, Florida, USA
Little Conch Key (1.8 Meilen)
Walkers Island (2.1 Meilen)
Curry Hammock State Park (2.1 Meilen)
Keys Cable Park (2.3 Meilen)
Crawl Key (4.9 Meilen)
Long Key State Park (5.5 Meilen)
Zimmeroptionen
8
4 Bedroom Home with Pool
Zimmerdetails
1 Großes Doppelbett
, 3× Doppelbetten
und 2 Einzelbetten
Anzahl Schlafplätze 8
1640 ft²
KlimaanlageHeizungWLAN (kostenlos)TauchbeckenHof eingezäunt
7
Two Bedroom Single Level Villa Queen Twins
Zimmerdetails
1 Doppelbett
, 2 Einzelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 6
780 ft²
KlimaanlageHeizungWLAN (kostenlos)
8
3 Bedroom Premium Home with Pool
Zimmerdetails
1 Großes Doppelbett
, 3× Doppelbetten
und 1 Schlafsofa
1640 ft²
KlimaanlageHeizungWLAN (kostenlos)TauchbeckenHof eingezäunt
7
Premium-Villa
Zimmerdetails
1 Großes Doppelbett
, 1 Doppelbett
, 2 Einzelbetten
und 1 Schlafsofa
1300 ft²
KlimaanlageHeizungWLAN (kostenlos)
7
2 Bedroom Villa Two Queens
Zimmerdetails
2 Doppelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 6
780 ft²
KlimaanlageHeizungWLAN (kostenlos)
5
2 Bedroom Villa Queen Twins
Zimmerdetails
1 Doppelbett
und 2 Einzelbetten
Anzahl Schlafplätze 4
775 ft²
KlimaanlageHeizungWLAN (kostenlos)
8
2 Bedroom Premium Villa Queen Twins
Zimmerdetails
1 Doppelbett
, 2 Einzelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 6
780 ft²
KlimaanlageHeizungWLAN (kostenlos)
8
3 Bedroom Villa
Zimmerdetails
1 Großes Doppelbett
, 3× Doppelbetten
und 1 Schlafsofa
1317 ft²
KlimaanlageHeizungWLAN (kostenlos)
11
Villa
Zimmerdetails
1 Großes Doppelbett
, 1 Doppelbett
, 2 Einzelbetten
und 1 Schlafsofa
1300 ft²
KlimaanlageHeizungWLAN (kostenlos)
10
3 Bedroom Home with Pool
Zimmerdetails
1 Großes Doppelbett
, 3× Doppelbetten
und 1 Schlafsofa
1640 ft²
KlimaanlageHeizungWLAN (kostenlos)TauchbeckenHof eingezäunt
8
4 Bedroom Premium Villa
Zimmerdetails
1 Großes Doppelbett
, 3× Doppelbetten
, 2 Einzelbetten
und 1 Schlafsofa
1600 ft²
KlimaanlageHeizungWLAN (kostenlos)
5
2 Bedroom Single Level Premium Villa Queen Twins
Zimmerdetails
1 Doppelbett
und 2 Einzelbetten
Anzahl Schlafplätze 4
780 ft²
KlimaanlageHeizungWLAN (kostenlos)
8
3 Bedroom Premium Villa
Zimmerdetails
1 Großes Doppelbett
, 3× Doppelbetten
und 1 Schlafsofa
1317 ft²
KlimaanlageHeizungWLAN (kostenlos)
7
2 Bedroom Premium Villa Two Queens
Zimmerdetails
2 Doppelbetten
Anzahl Schlafplätze 6
780 ft²
KlimaanlageHeizungWLAN (kostenlos)
Gästebewertungen
8
Sehr gut
Basierend auf 231 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reisende beschreiben das Villas At Hawks Cay Resort als eine wunderschöne, aktivitätsreiche Anlage mit mehreren Pools, einer ruhigen Lagune und Delfinen vor Ort, die besonders bei Familien beliebt ist. Die Meinungen gehen jedoch hinsichtlich des Zustands der Zimmer, der Konsistenz des Services und dem Preis-Leistungs-Verhältnis der Gastronomie auseinander.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Reisende beschreiben das Villas At Hawks Cay Resort als eine wunderschöne, aktivitätsreiche Anlage mit mehreren Pools, einer ruhigen Lagune und Delfinen vor Ort, die besonders bei Familien beliebt ist. Die Meinungen gehen jedoch hinsichtlich des Zustands der Zimmer, der Konsistenz des Services und dem Preis-Leistungs-Verhältnis der Gastronomie auseinander.
Viele loben die Anlage, die Einrichtungen für Familien und die günstige Lage in den Keys. Häufige Kritikpunkte sind hohe Preise für Essen und Getränke, frühzeitige Schließung der Pools, gelegentliche Bauarbeiten oder die Sperrung von Einrichtungen sowie Schwierigkeiten, einen Sitzplatz am Pool zu finden. Sauberkeit und Instandhaltung sind unterschiedlich, mit einigen renovierten, komfortablen Bereichen und anderen, die veraltet, laut oder von Schädlingsbefall und schwachem WLAN betroffen sind. Erwarten Sie ein lebhaftes, familienorientiertes Resort mit herausragenden Annehmlichkeiten und ungleichmäßiger Qualität.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Die Gäste schätzen die vielen Pools, die ruhige Lagune mit Kajaks und Paddleboards, die Delfinerlebnisse vor Ort und die zahlreichen Aktivitäten für Familien. Wiederkehrende Probleme sind die frühzeitige Schließung der Pools, gelegentliche Bau- oder Wartungsarbeiten, Überfüllung und begrenzte Liegestühle sowie die Tatsache, dass es sich um eine Lagune handelt und nicht um einen echten Strand.
Ähnliche Gästebewertungen
6
Joanne
2. Jan. 2025
·
Aufenthalt am 2 Nächte
The carpet in the hall was very dirty and had a bad smell. The hot tub did not have working jets for the two days we were there.
The carpet in the hall was very dirty and had a bad smell. The hot tub did not have working jets for the two days we were there.
8
Nailya
14. Aug. 2024
·
Aufenthalt am 3 Nächte
Great vacation, everything was good and chilling, except the adult only pool was under maintenance and we couldn’t use it for the last day, we stayed at resort, it was very disappointing. Overall 4 stars!
Great vacation, everything was good and chilling, except the adult only pool was under maintenance and we couldn’t use it for the last day, we stayed at resort, it was very disappointing. Overall 4 stars!
10
Amy
15. Jan. 2025
·
Aufenthalt am 7 Nächte
Resort is gorgeous. Gym, pools, and spa are fantastic. I had the very best facial by Sarah that I have ever had. Prices for spa treatments, food and drinks are fairly high. Townhouse was spacious and beautiful but could have been better stocked with paper towels, cleaning supplies, broom, etc. Lagoon had baby jelly fish floating around but water was very clean. Staff are friendly and very helpful. Mini-golf needs a refresh. Noticed lots of young kids having fun in the splash pad area. Iguanas were everywhere. We got a kick out of that. Nice tennis courts and gift shop. Had a great time! Florida Keys is a great place to vacation.
Resort is gorgeous. Gym, pools, and spa are fantastic. I had the very best facial by Sarah that I have ever had. Prices for spa treatments, food and drinks are fairly high. Townhouse was spacious and beautiful but could have been better stocked with paper towels, cleaning supplies, broom, etc. Lagoon had baby jelly fish floating around but water was very clean. Staff are friendly and very helpful. Mini-golf needs a refresh. Noticed lots of young kids having fun in the splash pad area. Iguanas were everywhere. We got a kick out of that. Nice tennis courts and gift shop. Had a great time! Florida Keys is a great place to vacation.
8
Stacey
2. Dez. 2024
·
Aufenthalt am 3 Nächte
They property is very lovely but having signs up telling us the pool and hot tub is closed at dusk in the winter is ridiculous especially when the lights and music is on until 9:30
They property is very lovely but having signs up telling us the pool and hot tub is closed at dusk in the winter is ridiculous especially when the lights and music is on until 9:30
10
Peter
22. Jan. 2025
·
Aufenthalt am 4 Nächte
Property had everything we needed and was centrally located for any day trips up and down the keys. Pool staff was awesome and the area didn’t feel crowded. A highlight was being able to swim with the dolphins.
Property had everything we needed and was centrally located for any day trips up and down the keys. Pool staff was awesome and the area didn’t feel crowded. A highlight was being able to swim with the dolphins.
10
KRISTINA
9. Aug. 2025
·
Aufenthalt am 2 Nächte
Loved the Villa. Loved the pools and resort. Loved the many activities for kids and adults.
Loved the Villa. Loved the pools and resort. Loved the many activities for kids and adults.
10
S
14. Juni 2024
·
Aufenthalt am 1 Nacht
Easy drive from highway. Beautiful resort with an adult pool and lanai rooms. Saltwater lagoon for kayaking and snorkeling. Dolphins are an added bonus! Enjoyed our stay.
Easy drive from highway. Beautiful resort with an adult pool and lanai rooms. Saltwater lagoon for kayaking and snorkeling. Dolphins are an added bonus! Enjoyed our stay.
2
gerald
12. Nov. 2024
·
Aufenthalt am 3 Nächte
So got the room with a view and end up having a view of trees and construction equipment(have pictures).Also had a noisy generator running 24/7 outside our room and had to leave the tv on at night to sleep to drown away the generator noise. Now on to the resort the Pilar bar and main restaurant/bar were closed due to renovation along with the fitness center. If I was notified before my arrival I would have stayed somewhere else. Could have stayed at a condo for a 1/3 of the price. Food at the pool Was good and the pool Staff friendly. When asked to speak with a manager they were not there and asked for a call back before I left this review and have not heard from anyone.
So got the room with a view and end up having a view of trees and construction equipment(have pictures).Also had a noisy generator running 24/7 outside our room and had to leave the tv on at night to sleep to drown away the generator noise. Now on to the resort the Pilar bar and main restaurant/bar were closed due to renovation along with the fitness center. If I was notified before my arrival I would have stayed somewhere else. Could have stayed at a condo for a 1/3 of the price. Food at the pool Was good and the pool Staff friendly. When asked to speak with a manager they were not there and asked for a call back before I left this review and have not heard from anyone.
8
William Marcus
18. Okt. 2024
·
Aufenthalt am 1 Nacht
Great pool, and wonderful lagoon to swim in.
Great pool, and wonderful lagoon to swim in.
8
Marcy
21. Apr. 2025
·
Aufenthalt am 5 Nächte
First trip to the Keys for our family. We loved the three bedroom townhouse we stayed in with our two teenagers. There is essentially nothing else on the resort so plan accordingly. The facility was clean and as we arrived before many guests checking in for Easter weekend, it was not too full initially. By midweek it was impossible to get a chair by the pool as guests had claimed all of the chases and chairs while there were only 20 people in the pool and 8 kids in the lagoon with the vast majority of the chairs empty but not free so I stood for two hours watching my kids as there is no lifeguard. The bartenders are friendly and the drinks were good but resort prices with no outside drinks or food. We had lunch at the poolside restaurant and the fish tacos were very good but inexplicably we all got a side of tortilla chips with no salsa. Again pricing is very high. Service there was good. The breakfast at the cafe is very over priced and the service there was not good. It seems like the workers could have used some help and that might have made them happier. So for 60 dollars I got two lattes, two breakfast sandwiches and a cup of fruit. I’m not a great chef and these breakfasts were of the same quality I’d have made if I had groceries. Not worth sixty dollars. I also watched a cashier openly roll her eyes at a customer and the speed was slower than I expect on vacation in the island time. Ate at Angler and Ale and that was also good but also very expensive and slow.
First trip to the Keys for our family. We loved the three bedroom townhouse we stayed in with our two teenagers. There is essentially nothing else on the resort so plan accordingly. The facility was clean and as we arrived before many guests checking in for Easter weekend, it was not too full initially. By midweek it was impossible to get a chair by the pool as guests had claimed all of the chases and chairs while there were only 20 people in the pool and 8 kids in the lagoon with the vast majority of the chairs empty but not free so I stood for two hours watching my kids as there is no lifeguard. The bartenders are friendly and the drinks were good but resort prices with no outside drinks or food. We had lunch at the poolside restaurant and the fish tacos were very good but inexplicably we all got a side of tortilla chips with no salsa. Again pricing is very high. Service there was good. The breakfast at the cafe is very over priced and the service there was not good. It seems like the workers could have used some help and that might have made them happier. So for 60 dollars I got two lattes, two breakfast sandwiches and a cup of fruit. I’m not a great chef and these breakfasts were of the same quality I’d have made if I had groceries. Not worth sixty dollars. I also watched a cashier openly roll her eyes at a customer and the speed was slower than I expect on vacation in the island time. Ate at Angler and Ale and that was also good but also very expensive and slow.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Das Feedback ist gemischt: Einige beschreiben sehr saubere Zimmer und gepflegte Anlagen, während andere von Schimmel, Schädlingen, fleckigen Teppichen sowie staubigen oder schlecht gewarteten Bereichen berichten, insbesondere in bestimmten Villen.
Ähnliche Gästebewertungen
6
Samantha
28. Sept. 2024
·
Aufenthalt am 2 Nächte
Staff was very friendly and the property overall is unique and seems luxurious. That’s all I can say to its benefit though. My room was still dirty from a previous stay. I found used toothpicks on the floor, literal dirt on the walls and two roaches joined me in my shower. The bathroom appliances were rusty and unkept. The restaurants and bars were average. Nothing magnificent in terms of quality but they certainly charge like they’re serving Michelin quality items.
Staff was very friendly and the property overall is unique and seems luxurious. That’s all I can say to its benefit though. My room was still dirty from a previous stay. I found used toothpicks on the floor, literal dirt on the walls and two roaches joined me in my shower. The bathroom appliances were rusty and unkept. The restaurants and bars were average. Nothing magnificent in terms of quality but they certainly charge like they’re serving Michelin quality items.
4
Allyson
8. Dez. 2024
·
Aufenthalt am 3 Nächte
It was very disappointing. Our room was dirty, hair in the tub. Faucet and drain in the shower were broken. 2 pieces of the drain (plus and entire phlange ) were just sitting randomly in the tub. The soap dispenser was broken off the wall and sitting in the tub. Phone didn’t work to call the front desk. Shampoo and conditioner smelled bad. Sink didn’t drain. It really was so gross. The conference area smelled like a nursing home. One of the public toilets overflowed everyday and poured over the whole bathroom floor so you had to walk through a wet floor to use the bathroom at the conference. Overall a very “tired” and dirty facility. Super disappointing. I will say, the food at the tiki bar was consistently good.
It was very disappointing. Our room was dirty, hair in the tub. Faucet and drain in the shower were broken. 2 pieces of the drain (plus and entire phlange ) were just sitting randomly in the tub. The soap dispenser was broken off the wall and sitting in the tub. Phone didn’t work to call the front desk. Shampoo and conditioner smelled bad. Sink didn’t drain. It really was so gross. The conference area smelled like a nursing home. One of the public toilets overflowed everyday and poured over the whole bathroom floor so you had to walk through a wet floor to use the bathroom at the conference. Overall a very “tired” and dirty facility. Super disappointing. I will say, the food at the tiki bar was consistently good.
2
Orit
25. Dez. 2023
·
Aufenthalt am 3 Nächte
We booked a villa at Hawk cay for Christmas. We paid premium price. When we arrived to our villa, we found out there are cockroaches in the cabinet, marks of food on the plates, and no wi fi. The phone in the room was not working, and the person who came to check just said the there will be no wi fi because the TV is too old. It was too late to leave that night, but we left first thing in the morning. I wiould highly recommend to stay away.
We booked a villa at Hawk cay for Christmas. We paid premium price. When we arrived to our villa, we found out there are cockroaches in the cabinet, marks of food on the plates, and no wi fi. The phone in the room was not working, and the person who came to check just said the there will be no wi fi because the TV is too old. It was too late to leave that night, but we left first thing in the morning. I wiould highly recommend to stay away.
4
Yedelis
1. Sept. 2025
·
Aufenthalt am 2 Nächte
villa needs major upgrading. there was mold everywhere, no cell signal inside the villa, and the cleanliness was just not there. I wouldn’t blame the cleaning crew, but if you decide to stay, make sure to only rent the premium villas. We stayed at 7203 and don’t plan to ever go back. Please remodel your villas.
villa needs major upgrading. there was mold everywhere, no cell signal inside the villa, and the cleanliness was just not there. I wouldn’t blame the cleaning crew, but if you decide to stay, make sure to only rent the premium villas. We stayed at 7203 and don’t plan to ever go back. Please remodel your villas.
10
Rosemarie
30. Aug. 2024
·
Aufenthalt am 4 Nächte
Property was beautiful and clean.
Property was beautiful and clean.
4
Jessica
30. Mai 2025
·
Aufenthalt am 3 Nächte
Room was dirty
Room was dirty
10
Mirian
4. Juli 2025
·
Aufenthalt am 3 Nächte
It was our first stay at this hotel. The room was comfortable and an ample space. We loved that the flooring has been replaced with imitation of wood. The shower very nice and separated with a door from the toilet area. The ceiling fan needs to be clean, we noticed it was dirty. From what other family members commented some rooms do need a little loving care, specially those that still have an old rug and a tub instead of a shower. We also noticed that the hotel needs to hire a few more people. Some employees seem to be a little overworked and frustrated.
It was our first stay at this hotel. The room was comfortable and an ample space. We loved that the flooring has been replaced with imitation of wood. The shower very nice and separated with a door from the toilet area. The ceiling fan needs to be clean, we noticed it was dirty. From what other family members commented some rooms do need a little loving care, specially those that still have an old rug and a tub instead of a shower. We also noticed that the hotel needs to hire a few more people. Some employees seem to be a little overworked and frustrated.
2
sean
27. Juli 2025
·
Aufenthalt am 2 Nächte
Front desk Tomas worst people person Jimmy at front door was the best in staff for sure. 7021 upon arrival.... kitchen faucet flooding counter. Dirty including hot tub that doesn't work. WD door broken. Carpet gross. Tub gross. Window inspection decals still on windows with algae growing on outside of windows. Front desk would not charge out the villa.
Front desk Tomas worst people person Jimmy at front door was the best in staff for sure. 7021 upon arrival.... kitchen faucet flooding counter. Dirty including hot tub that doesn't work. WD door broken. Carpet gross. Tub gross. Window inspection decals still on windows with algae growing on outside of windows. Front desk would not charge out the villa.
10
Tatiana
10. Aug. 2024
·
Aufenthalt am 2 Nächte
I was looking for a nice hotel to spend with my family so I asked a coworker, she recommended this place. I have to say I was very pleased. One of the first things I look for when I stay in a hotel is cleanliness. I was stunned to see how clean everything was and how nice the room looked. The pool area was stunning, with lots of room to accommodate everyone. I highly recommend this place. I will definitely make this a yearly outing with the family every year before kids go back to school.
I was looking for a nice hotel to spend with my family so I asked a coworker, she recommended this place. I have to say I was very pleased. One of the first things I look for when I stay in a hotel is cleanliness. I was stunned to see how clean everything was and how nice the room looked. The pool area was stunning, with lots of room to accommodate everyone. I highly recommend this place. I will definitely make this a yearly outing with the family every year before kids go back to school.
2
jayanthi
2. Apr. 2024
·
Aufenthalt am 2 Nächte
This is our fourth trip there and every time we go the property looks older dirtier and just not worth the money it is not $1000 a room and night hotel
This is our fourth trip there and every time we go the property looks older dirtier and just not worth the money it is not $1000 a room and night hotel
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Villen und Zimmer können geräumig und komfortabel mit guter Aussicht sein, aber viele Wohneinheiten wirken veraltet oder abgenutzt. Es gibt Lärm durch dünne Wände oder die Klimaanlage, schlechtes WLAN, dunkle Layouts ohne Balkon in einigen Kategorien und gelegentliche Wartungsprobleme.
Ähnliche Gästebewertungen
6
Victoria
24. Juli 2025
·
Aufenthalt am 3 Nächte
We are regulars at Hawks Cay. We usually love staying there. However, this time we were very disappointed with the level of service (particularly housekeeping) and with the room we were given. We booked the Family Oasis room because we are a family of 4 and it was very spacious with a King and a bunk bed. However when we got there we realized the room has no view (it overlooks at the service and maintenance area), with no balcony. The room is extremely dark, had to keep light on even during the day. Not particularly what I was looking for in a trip to the Keys. On our previous stays we went to rooms that had a balcony and overlooked either the garden or the water and we enjoyed spending time there in the evenings. When we asked if there was another room like ours with a view or balcony we were told that all Family Oasis have the same “view” (maintenance area/no balcony). Also, housekeeping left a lot to be desired. All 3 nights we had to request to have the bunk beds done (they would only put the sheet that covers the mattress and nothing else). One day they didn’t even leave us towels, I had to go to the front desk when we came back at night to get towels for the family to take a shower. I was told that they prioritize the rooms that are checking in Finally, even though they charge a $55/day resort fee you still have to pay separate for everything (to play pickleball you have to pay $10 per paddle per person). Not sure we will be coming back unfortunately.
We are regulars at Hawks Cay. We usually love staying there. However, this time we were very disappointed with the level of service (particularly housekeeping) and with the room we were given. We booked the Family Oasis room because we are a family of 4 and it was very spacious with a King and a bunk bed. However when we got there we realized the room has no view (it overlooks at the service and maintenance area), with no balcony. The room is extremely dark, had to keep light on even during the day. Not particularly what I was looking for in a trip to the Keys. On our previous stays we went to rooms that had a balcony and overlooked either the garden or the water and we enjoyed spending time there in the evenings. When we asked if there was another room like ours with a view or balcony we were told that all Family Oasis have the same “view” (maintenance area/no balcony). Also, housekeeping left a lot to be desired. All 3 nights we had to request to have the bunk beds done (they would only put the sheet that covers the mattress and nothing else). One day they didn’t even leave us towels, I had to go to the front desk when we came back at night to get towels for the family to take a shower. I was told that they prioritize the rooms that are checking in Finally, even though they charge a $55/day resort fee you still have to pay separate for everything (to play pickleball you have to pay $10 per paddle per person). Not sure we will be coming back unfortunately.
8
Timothy
27. Aug. 2025
·
Aufenthalt am 10 Nächte
Everything you need is right there, but the sunset townhouse was a a bit old tired(doors were tough to open and furniture was stained)
Everything you need is right there, but the sunset townhouse was a a bit old tired(doors were tough to open and furniture was stained)
8
Henry
20. Juli 2025
·
Aufenthalt am 2 Nächte
Spacious unit and beautiful grounds/waterview. Room cleanliness and Details could be attended to more. Noisy at night as parties around the harbor village went on way past 10:00pm.
Spacious unit and beautiful grounds/waterview. Room cleanliness and Details could be attended to more. Noisy at night as parties around the harbor village went on way past 10:00pm.
6
Marsha
14. Juni 2024
·
Aufenthalt am 4 Nächte
Great central location if you want to travel between Islamorada, Marathon and middle Keys. The resort itself is very nice & clean but the common areas are a bit smaller than I thought. It boosts of amenities like kayaks and paddles boards (which they do have) but you only get to go around a small contained lagoon area which is pretty boring. Nice for kids, not so much for adults. The pools are nice but nothing special. We stayed in room 4208 and unfortunately discovered immediately that we could hear conversations VERY clearly in room 4210 and other noise that you wouldn't expect to hear so audibly at a $500/night resort. Getting sleep was also challenging due to the AC that sounds like a freight train. If you're a light sleeper bring ear plugs or sleep aids! We ventured out every day so the resort, for us, didnt offer a lot of amenities that made us want to stick around. We got one meal from the Tiki Bar and a couple drinks; very over priced and not that good. I recommend leaving the resort and check out places off site. Island Fish Co and Burdines were great! For the price point this just didnt hit the mark for us.
Great central location if you want to travel between Islamorada, Marathon and middle Keys. The resort itself is very nice & clean but the common areas are a bit smaller than I thought. It boosts of amenities like kayaks and paddles boards (which they do have) but you only get to go around a small contained lagoon area which is pretty boring. Nice for kids, not so much for adults. The pools are nice but nothing special. We stayed in room 4208 and unfortunately discovered immediately that we could hear conversations VERY clearly in room 4210 and other noise that you wouldn't expect to hear so audibly at a $500/night resort. Getting sleep was also challenging due to the AC that sounds like a freight train. If you're a light sleeper bring ear plugs or sleep aids! We ventured out every day so the resort, for us, didnt offer a lot of amenities that made us want to stick around. We got one meal from the Tiki Bar and a couple drinks; very over priced and not that good. I recommend leaving the resort and check out places off site. Island Fish Co and Burdines were great! For the price point this just didnt hit the mark for us.
8
Chad
4. März 2025
·
Aufenthalt am 7 Nächte
We liked that everything was in walking distance from our villa. The cleanliness of resort and friendliness of the staff was great. What we didn’t like was that a freezer was never fixed properly and the queen bed was terribly uncomfortable. The tv in the second bedroom we were never able to get to work due to not being able to access the proper channel. The hot water ran out in the shower after one shower which was a downfall when you have more than one person to get ready. Overall very nice resort, just a few things that would have worked better for our family.
We liked that everything was in walking distance from our villa. The cleanliness of resort and friendliness of the staff was great. What we didn’t like was that a freezer was never fixed properly and the queen bed was terribly uncomfortable. The tv in the second bedroom we were never able to get to work due to not being able to access the proper channel. The hot water ran out in the shower after one shower which was a downfall when you have more than one person to get ready. Overall very nice resort, just a few things that would have worked better for our family.
8
Stella
3. Juni 2024
·
Aufenthalt am 4 Nächte
The hotel is perfect for family. They have a lot of outdoor activities and very good restaurants. Our room and bathroom are tiny. The shower was not good, and the water was cold. We stayed next to the elevator, so there was a lot of noise.
The hotel is perfect for family. They have a lot of outdoor activities and very good restaurants. Our room and bathroom are tiny. The shower was not good, and the water was cold. We stayed next to the elevator, so there was a lot of noise.
6
Susan
21. Feb. 2025
·
Aufenthalt am 4 Nächte
WiFi was slow and inconsistent. Many items lacking maintenance- master whirlpool tub was non functioning; limited hot water and low water pressure; hole in screen door; broken shades and doors: dirty upholstery (couch); ice machine finicky; no skimmer net to clean pool. We enjoyed the resort overall but would not choose to stay in this type of house again given the lack of maintenance and the high cost. It was not worth it. There were many issues that should and can be easily addressed.The staff were very nice.
WiFi was slow and inconsistent. Many items lacking maintenance- master whirlpool tub was non functioning; limited hot water and low water pressure; hole in screen door; broken shades and doors: dirty upholstery (couch); ice machine finicky; no skimmer net to clean pool. We enjoyed the resort overall but would not choose to stay in this type of house again given the lack of maintenance and the high cost. It was not worth it. There were many issues that should and can be easily addressed.The staff were very nice.
10
Amber
31. März 2025
·
Aufenthalt am 4 Nächte
Good overall property. Our particular unit was clean but needed updating and minor repairs
Good overall property. Our particular unit was clean but needed updating and minor repairs
6
Frank
19. März 2025
·
Aufenthalt am 3 Nächte
Liked the adult pool. Disliked poor noise insulation in room. Could hear toilets flushing throughout night, snoring in next room, and babies crying. Drinks were over priced. Breakfast buffet for two was $82 for average buffet without an omelette station. Dinner at their restaurant was just average.
Liked the adult pool. Disliked poor noise insulation in room. Could hear toilets flushing throughout night, snoring in next room, and babies crying. Drinks were over priced. Breakfast buffet for two was $82 for average buffet without an omelette station. Dinner at their restaurant was just average.
6
marjorie
1. Apr. 2025
·
Aufenthalt am 3 Nächte
I am no stranger to traveling. I have watched lots of shows that mention this place and really highlighted the resort. I checked in very late on Saturday where I stood at the front for 10 minutes before anyone came to acknowledge me at check in. I was than given the wrong room information that consisted of staying at the marina village. We drove over there unpacked all our stuff from the car make our way up to the room and the keys didn’t work. That meant lugging everything back down reloading it to the car and driving back to the front check in. I was given the right room and back directions on how to get there. It was a terrible experience for check in to getting to my room. Once in the room I paid for beach view and had a room with pool view. No big deal I didn’t feel like being an annoying guest. We had flys coming out of shower drain the entire stay I reported it and maintenance came with a plunger. It didn’t take of the problem. The room was nice and comfortable with a nice balcony short walk to adult pool. The bed and pillow situation was completely uncomfortable I was actually ready to go home and sleep in my own bed by 3rd day. For the type of resort you think your staying at it definitely doesn’t have the customer service I was expecting. I won’t stay there again.
I am no stranger to traveling. I have watched lots of shows that mention this place and really highlighted the resort. I checked in very late on Saturday where I stood at the front for 10 minutes before anyone came to acknowledge me at check in. I was than given the wrong room information that consisted of staying at the marina village. We drove over there unpacked all our stuff from the car make our way up to the room and the keys didn’t work. That meant lugging everything back down reloading it to the car and driving back to the front check in. I was given the right room and back directions on how to get there. It was a terrible experience for check in to getting to my room. Once in the room I paid for beach view and had a room with pool view. No big deal I didn’t feel like being an annoying guest. We had flys coming out of shower drain the entire stay I reported it and maintenance came with a plunger. It didn’t take of the problem. The room was nice and comfortable with a nice balcony short walk to adult pool. The bed and pillow situation was completely uncomfortable I was actually ready to go home and sleep in my own bed by 3rd day. For the type of resort you think your staying at it definitely doesn’t have the customer service I was expecting. I won’t stay there again.
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Dienstleistung
Das Personal wird häufig als freundlich und hilfsbereit beschrieben, mit einigen herausragenden Managern und Textnachrichten-Support. Andere erlebten langsamen Check-in, nicht reaktionsschnelles oder unhöfliches Personal in Restaurants und Bars sowie eine uneinheitliche Umsetzung von Anfragen.
Ähnliche Gästebewertungen
10
Thomas
4. Juli 2025
·
Aufenthalt am 7 Nächte
Family had a great time! Staff was outstanding.
Family had a great time! Staff was outstanding.
4
WILLIAM
25. Mai 2025
·
Aufenthalt am 2 Nächte
Day was great. The service was terrible. Took forever to check in. He tried to charge me extra nowhere to get food after 9 o’clock, took an hour to get a sandwich in the morning and the sandwich was stale and hard and cost $50
Day was great. The service was terrible. Took forever to check in. He tried to charge me extra nowhere to get food after 9 o’clock, took an hour to get a sandwich in the morning and the sandwich was stale and hard and cost $50
10
Kimberly
21. März 2025
·
Aufenthalt am 1 Nacht
Front desk service was exceptional!! Thank you Ashley & Kim for assisting us on this last minute reservation.
Front desk service was exceptional!! Thank you Ashley & Kim for assisting us on this last minute reservation.
6
Marge
25. Jan. 2024
·
Aufenthalt am 2 Nächte
The front desk attendant barely acknowledged us when we arrived. No one seemed to be informed when we asked questions. Tv did not work so had to have someone come up. The room did not have any glasses and had to ask for coffee. Soap dispenser in our shower was broken. Only person who seemed knowledgeable was Arno at the bell desk. They could not explain charges. Way over priced for what we received. I am all about customer service and it lacked greatly.
The front desk attendant barely acknowledged us when we arrived. No one seemed to be informed when we asked questions. Tv did not work so had to have someone come up. The room did not have any glasses and had to ask for coffee. Soap dispenser in our shower was broken. Only person who seemed knowledgeable was Arno at the bell desk. They could not explain charges. Way over priced for what we received. I am all about customer service and it lacked greatly.
8
Brandon Douglas
15. März 2025
·
Aufenthalt am 5 Nächte
Staff was friendly, property was beautiful.
Staff was friendly, property was beautiful.
4
Fernando
10. März 2025
·
Aufenthalt am 2 Nächte
The resort is stunning and unique, but staff professionalism needs improvement. Check-in took 38 minutes, and some staff lacked enthusiasm. Morning shift bartender (from Turkey) had an incredibly bad attitude. Service isn’t always welcoming.
The resort is stunning and unique, but staff professionalism needs improvement. Check-in took 38 minutes, and some staff lacked enthusiasm. Morning shift bartender (from Turkey) had an incredibly bad attitude. Service isn’t always welcoming.
10
Brett
25. Aug. 2025
·
Aufenthalt am 5 Nächte
We had issues with our room but the Manager Brad more than stepped up to the plate to resolve it and made our time there memorable and special in what it a fabulous family resort in the Keys. The resort is extremely person centred and friendly for family with an abundance of things to do.
We had issues with our room but the Manager Brad more than stepped up to the plate to resolve it and made our time there memorable and special in what it a fabulous family resort in the Keys. The resort is extremely person centred and friendly for family with an abundance of things to do.
10
Terrie
20. März 2025
·
Aufenthalt am 4 Nächte
Adult Pool was the Best! The Dolphin interaction available was excellent! The “Help” available through texting was the BEST! I would definitely recommend this place!
Adult Pool was the Best! The Dolphin interaction available was excellent! The “Help” available through texting was the BEST! I would definitely recommend this place!
2
gerald
12. Nov. 2024
·
Aufenthalt am 3 Nächte
So got the room with a view and end up having a view of trees and construction equipment(have pictures).Also had a noisy generator running 24/7 outside our room and had to leave the tv on at night to sleep to drown away the generator noise. Now on to the resort the Pilar bar and main restaurant/bar were closed due to renovation along with the fitness center. If I was notified before my arrival I would have stayed somewhere else. Could have stayed at a condo for a 1/3 of the price. Food at the pool Was good and the pool Staff friendly. When asked to speak with a manager they were not there and asked for a call back before I left this review and have not heard from anyone.
So got the room with a view and end up having a view of trees and construction equipment(have pictures).Also had a noisy generator running 24/7 outside our room and had to leave the tv on at night to sleep to drown away the generator noise. Now on to the resort the Pilar bar and main restaurant/bar were closed due to renovation along with the fitness center. If I was notified before my arrival I would have stayed somewhere else. Could have stayed at a condo for a 1/3 of the price. Food at the pool Was good and the pool Staff friendly. When asked to speak with a manager they were not there and asked for a call back before I left this review and have not heard from anyone.
10
Shannakay
24. Aug. 2025
·
Aufenthalt am 5 Nächte
Great stay! Staff was friendly.
Great stay! Staff was friendly.
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Standort
Die zentrale Lage in Duck Key ist ideal, um die Keys zu erkunden, und viele Einrichtungen sind innerhalb des Resorts zu Fuß erreichbar. Einige Gäste bemerken, dass sie ein Auto oder Fahrten für Restaurants und Aktivitäten außerhalb des Resorts benötigen.
Ähnliche Gästebewertungen
8
Tyler
18. Mai 2024
·
Aufenthalt am 4 Nächte
Staff was very friendly and helpful. It has great views and very relaxing . drinks and food was good too. Only issues we had was trying to get Ubers from there to other islands. Would highly recommend renting a car . It’s a great resort to stay to get away from. everyday life.
Staff was very friendly and helpful. It has great views and very relaxing . drinks and food was good too. Only issues we had was trying to get Ubers from there to other islands. Would highly recommend renting a car . It’s a great resort to stay to get away from. everyday life.
10
Peter
22. Jan. 2025
·
Aufenthalt am 4 Nächte
Property had everything we needed and was centrally located for any day trips up and down the keys. Pool staff was awesome and the area didn’t feel crowded. A highlight was being able to swim with the dolphins.
Property had everything we needed and was centrally located for any day trips up and down the keys. Pool staff was awesome and the area didn’t feel crowded. A highlight was being able to swim with the dolphins.
10
Manuel
27. Juli 2024
·
Aufenthalt am 7 Nächte
The resort was amazing on so many levels. Staying at the Sunset Village was quiet, peaceful, and serene. The sunsets were beautiful and overlooking the Gulf was wonderful. The main resort had anything you wanted and everything was in walking distance.
The resort was amazing on so many levels. Staying at the Sunset Village was quiet, peaceful, and serene. The sunsets were beautiful and overlooking the Gulf was wonderful. The main resort had anything you wanted and everything was in walking distance.
10
Tara
18. Aug. 2025
·
Aufenthalt am 4 Nächte
Everything was easily accessible!
Everything was easily accessible!
8
Chad
4. März 2025
·
Aufenthalt am 7 Nächte
We liked that everything was in walking distance from our villa. The cleanliness of resort and friendliness of the staff was great. What we didn’t like was that a freezer was never fixed properly and the queen bed was terribly uncomfortable. The tv in the second bedroom we were never able to get to work due to not being able to access the proper channel. The hot water ran out in the shower after one shower which was a downfall when you have more than one person to get ready. Overall very nice resort, just a few things that would have worked better for our family.
We liked that everything was in walking distance from our villa. The cleanliness of resort and friendliness of the staff was great. What we didn’t like was that a freezer was never fixed properly and the queen bed was terribly uncomfortable. The tv in the second bedroom we were never able to get to work due to not being able to access the proper channel. The hot water ran out in the shower after one shower which was a downfall when you have more than one person to get ready. Overall very nice resort, just a few things that would have worked better for our family.
8
Emily
11. Mai 2025
·
Aufenthalt am 5 Nächte
Great stay! Very clean room, awesome pool. And duck key is a great spot to be located to explore the keys as well.
Great stay! Very clean room, awesome pool. And duck key is a great spot to be located to explore the keys as well.
8
Robert
23. Feb. 2025
·
Aufenthalt am 6 Nächte
The only complaint I can have, as the hotel staff and facilities are wonderful, are the lack of food options in the evening. The on property restaurant is beautiful, but not suitable for dining every night, especially when travelling with young kids or teens. Therefore, you're forced to drive at least 15 mins to go off site to eat. There is a good place around the corner, but, again, who wants to eat there every night? The hotel, itself, the staff, grounds, pools , landscaping etc., get my thumbs up!
The only complaint I can have, as the hotel staff and facilities are wonderful, are the lack of food options in the evening. The on property restaurant is beautiful, but not suitable for dining every night, especially when travelling with young kids or teens. Therefore, you're forced to drive at least 15 mins to go off site to eat. There is a good place around the corner, but, again, who wants to eat there every night? The hotel, itself, the staff, grounds, pools , landscaping etc., get my thumbs up!
10
S
14. Juni 2024
·
Aufenthalt am 1 Nacht
Easy drive from highway. Beautiful resort with an adult pool and lanai rooms. Saltwater lagoon for kayaking and snorkeling. Dolphins are an added bonus! Enjoyed our stay.
Easy drive from highway. Beautiful resort with an adult pool and lanai rooms. Saltwater lagoon for kayaking and snorkeling. Dolphins are an added bonus! Enjoyed our stay.
8
Diane
6. Apr. 2024
·
Aufenthalt am 2 Nächte
Good: dolphin connection, pools, available activities, food at tiki bar, greeters, nice shower and bathroom, concept of bracelet keys Not so great-bracelet keys quit working frequently, toilet wouldn't flush one night all night, sofa bed very uncomfortable, property too bif to get aroind on foot, golf carts not always available, parking far away, ice not working in our area.
Good: dolphin connection, pools, available activities, food at tiki bar, greeters, nice shower and bathroom, concept of bracelet keys Not so great-bracelet keys quit working frequently, toilet wouldn't flush one night all night, sofa bed very uncomfortable, property too bif to get aroind on foot, golf carts not always available, parking far away, ice not working in our area.
8
Shahed
15. Aug. 2025
·
Aufenthalt am 3 Nächte
Great location
Great location
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Gastronomie
Essen und Getränke werden allgemein als teuer angesehen, mit manchmal begrenzten Optionen, frühzeitigen Schließungen und Einrichtungen, die gelegentlich renoviert werden; Geschwindigkeit und Qualität des Services variieren. Angler and Ale und einige Artikel am Pool erhalten positive Erwähnungen.
Ähnliche Gästebewertungen
10
Neelabh
25. Dez. 2024
·
Aufenthalt am 4 Nächte
Great resort, amazing view of the ocean, lot of activities for kids and really awesome restaurants. Food was particularly very good at Anglers and Ale.
Great resort, amazing view of the ocean, lot of activities for kids and really awesome restaurants. Food was particularly very good at Anglers and Ale.
8
VICHISLAV
21. Juli 2025
·
Aufenthalt am 4 Nächte
Hotel is great, no beach though Not too much to do in the evening Pool closes at sunset Food is overpriced
Hotel is great, no beach though Not too much to do in the evening Pool closes at sunset Food is overpriced
8
Kurt
29. Jan. 2025
·
Aufenthalt am 6 Nächte
Friendly staff. Expensive food and drinks.
Friendly staff. Expensive food and drinks.
8
Christina
8. Apr. 2025
·
Aufenthalt am 1 Nacht
Beautiful property, restaurants close too early for later eaters.
Beautiful property, restaurants close too early for later eaters.
8
Brenda
14. Okt. 2024
·
Aufenthalt am 2 Nächte
Restaurant under renovation and it was not disclose to us prior to arrival. Only one restaurant for breakfast and dinner and the tiki bar for bar bites. Bathroom smelled. Room comfortable and close to the pool and lagoon. Rained all Saturday non stop so we couldn’t enjoy facilities, asked front desk if we can check out a night earlier and book it for the next week because it made no sense to stay trapped in a hotel room all day and they decided not to allow us so we had to stay there watching tv all day in a beach resort… unheard off. Bellmans and valet attendants were amazing friendly and the anglers restaurant team too. Got a 20off coupon as Expedía VIP which I totally forgot to show to the anglers people and when got back to the hotel under a very bad wether raining I called the front desk to ask if had to go back to anglers for the credit or since it was changed to my room can get they credit and they refused. Really running under the rain not the best time to be thinking about a coupon.
Restaurant under renovation and it was not disclose to us prior to arrival. Only one restaurant for breakfast and dinner and the tiki bar for bar bites. Bathroom smelled. Room comfortable and close to the pool and lagoon. Rained all Saturday non stop so we couldn’t enjoy facilities, asked front desk if we can check out a night earlier and book it for the next week because it made no sense to stay trapped in a hotel room all day and they decided not to allow us so we had to stay there watching tv all day in a beach resort… unheard off. Bellmans and valet attendants were amazing friendly and the anglers restaurant team too. Got a 20off coupon as Expedía VIP which I totally forgot to show to the anglers people and when got back to the hotel under a very bad wether raining I called the front desk to ask if had to go back to anglers for the credit or since it was changed to my room can get they credit and they refused. Really running under the rain not the best time to be thinking about a coupon.
6
Neilsen
18. Aug. 2025
·
Aufenthalt am 2 Nächte
Don’t eat at their fine dine restaurant, poor prepared food at high prices and if you do don’t ask for the seafood tower is definitely not worth the money
Don’t eat at their fine dine restaurant, poor prepared food at high prices and if you do don’t ask for the seafood tower is definitely not worth the money
6
Stephanie
4. Dez. 2024
·
Aufenthalt am 2 Nächte
The hotel claimed that there were 6 restaurants and that they would be open until 10. There were only 2 "restauranrs" at the resort which were just tikki huts that served food. They had one real restaurant "on the property" but you had to take a golf cart, car or walk 15 minutes there. The website claimed the pools were open until 10 but closed at dusk, 5:30. The hotel claimed to have 5 pools but we only found 2. Staff was nice and hotel was clean but so disappointed in the false advertising.
The hotel claimed that there were 6 restaurants and that they would be open until 10. There were only 2 "restauranrs" at the resort which were just tikki huts that served food. They had one real restaurant "on the property" but you had to take a golf cart, car or walk 15 minutes there. The website claimed the pools were open until 10 but closed at dusk, 5:30. The hotel claimed to have 5 pools but we only found 2. Staff was nice and hotel was clean but so disappointed in the false advertising.
10
Patrick
30. Sept. 2024
·
Aufenthalt am 2 Nächte
Absolutely beautiful top of the line place to stay. But super expensive per night, and food and drinks were super high prices. $20plus burgers, $20plus mixed drinks, served by a crabby waitress.
Absolutely beautiful top of the line place to stay. But super expensive per night, and food and drinks were super high prices. $20plus burgers, $20plus mixed drinks, served by a crabby waitress.
6
Ian
7. Mai 2025
·
Aufenthalt am 5 Nächte
The lagoon was this properties redeeming feature. Service for food and drinks as 3/5, however value was 1.5/5. Pool is significantly undersized for the property size and was very over crowded. Staff were a 4/5 with most being 5/5 and a few less pleasant interactions.
The lagoon was this properties redeeming feature. Service for food and drinks as 3/5, however value was 1.5/5. Pool is significantly undersized for the property size and was very over crowded. Staff were a 4/5 with most being 5/5 and a few less pleasant interactions.
8
Marcy
21. Apr. 2025
·
Aufenthalt am 5 Nächte
First trip to the Keys for our family. We loved the three bedroom townhouse we stayed in with our two teenagers. There is essentially nothing else on the resort so plan accordingly. The facility was clean and as we arrived before many guests checking in for Easter weekend, it was not too full initially. By midweek it was impossible to get a chair by the pool as guests had claimed all of the chases and chairs while there were only 20 people in the pool and 8 kids in the lagoon with the vast majority of the chairs empty but not free so I stood for two hours watching my kids as there is no lifeguard. The bartenders are friendly and the drinks were good but resort prices with no outside drinks or food. We had lunch at the poolside restaurant and the fish tacos were very good but inexplicably we all got a side of tortilla chips with no salsa. Again pricing is very high. Service there was good. The breakfast at the cafe is very over priced and the service there was not good. It seems like the workers could have used some help and that might have made them happier. So for 60 dollars I got two lattes, two breakfast sandwiches and a cup of fruit. I’m not a great chef and these breakfasts were of the same quality I’d have made if I had groceries. Not worth sixty dollars. I also watched a cashier openly roll her eyes at a customer and the speed was slower than I expect on vacation in the island time. Ate at Angler and Ale and that was also good but also very expensive and slow.
First trip to the Keys for our family. We loved the three bedroom townhouse we stayed in with our two teenagers. There is essentially nothing else on the resort so plan accordingly. The facility was clean and as we arrived before many guests checking in for Easter weekend, it was not too full initially. By midweek it was impossible to get a chair by the pool as guests had claimed all of the chases and chairs while there were only 20 people in the pool and 8 kids in the lagoon with the vast majority of the chairs empty but not free so I stood for two hours watching my kids as there is no lifeguard. The bartenders are friendly and the drinks were good but resort prices with no outside drinks or food. We had lunch at the poolside restaurant and the fish tacos were very good but inexplicably we all got a side of tortilla chips with no salsa. Again pricing is very high. Service there was good. The breakfast at the cafe is very over priced and the service there was not good. It seems like the workers could have used some help and that might have made them happier. So for 60 dollars I got two lattes, two breakfast sandwiches and a cup of fruit. I’m not a great chef and these breakfasts were of the same quality I’d have made if I had groceries. Not worth sixty dollars. I also watched a cashier openly roll her eyes at a customer and the speed was slower than I expect on vacation in the island time. Ate at Angler and Ale and that was also good but also very expensive and slow.
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2
SARA
12. Aug. 2026
·
Aufenthalt am 6 Nächte
The splash pad was closed. So if you have a small child don't plan on using it. We only found out after booking and dropping 2k on a room for a week. A room with no hooks at a beach resort (like pictured) so we had wet suits and towels hanging all over. We lost power on property multiple times. One time being over an hour and no generator or anything kicked on. My boyfriend ended up proposing on hawks cay property and planned with your staff to have white chocolate covered strawberries and champagne in our room after the proposal. He clarified it with staff 4 different times day of plus plenty of planning before hand. The berries and champagne never showed up. They arrived the next day, in the middle of the day while I was attempting to enjoy the completely run down spa, with the wrong chocolate and some pineapple thrown in randomly too. No one informed him they couldn't complete the white chocolate request, and they certainly didn't inform him that it was going to be $100 for a bottle of house champagne and 4 chocolate covered berries. The service at angle and ale was the worst service I've ever received. We literally had to get up and Chase our server down just to pay our bill. We really wanted to host our wedding here but that is definitely not happening. Very disappointing Hawks cay. It's time to start putting money back into the resort, you charge guests enough of it
The splash pad was closed. So if you have a small child don't plan on using it. We only found out after booking and dropping 2k on a room for a week. A room with no hooks at a beach resort (like pictured) so we had wet suits and towels hanging all over. We lost power on property multiple times. One time being over an hour and no generator or anything kicked on. My boyfriend ended up proposing on hawks cay property and planned with your staff to have white chocolate covered strawberries and champagne in our room after the proposal. He clarified it with staff 4 different times day of plus plenty of planning before hand. The berries and champagne never showed up. They arrived the next day, in the middle of the day while I was attempting to enjoy the completely run down spa, with the wrong chocolate and some pineapple thrown in randomly too. No one informed him they couldn't complete the white chocolate request, and they certainly didn't inform him that it was going to be $100 for a bottle of house champagne and 4 chocolate covered berries. The service at angle and ale was the worst service I've ever received. We literally had to get up and Chase our server down just to pay our bill. We really wanted to host our wedding here but that is definitely not happening. Very disappointing Hawks cay. It's time to start putting money back into the resort, you charge guests enough of it
6
Sarah
9. Aug. 2026
·
Aufenthalt am 2 Nächte
I booked the family accessible room bc hotels.com listed this with a fully furnished balcony and even showed a photo of balcony. Got to the room—no balcony. Went to front desk (had to leave and come back bc line was so long) and when I finally spoke to the manager she said she didn’t have any balcony rooms avail. They were booked completely out. Bathroom was dirty in our room-black grout lines and some hair around the flood, handle for shower to turn on was very loose, no bar of soap holder, no fan in bathroom so it got very wet and walls —moisture issues. Everything else was ok-my daughter had a good time but very pricey and a ton of random service fees on my bill. Expected a bit more for $400 per night room at resort in the Keys.
I booked the family accessible room bc hotels.com listed this with a fully furnished balcony and even showed a photo of balcony. Got to the room—no balcony. Went to front desk (had to leave and come back bc line was so long) and when I finally spoke to the manager she said she didn’t have any balcony rooms avail. They were booked completely out. Bathroom was dirty in our room-black grout lines and some hair around the flood, handle for shower to turn on was very loose, no bar of soap holder, no fan in bathroom so it got very wet and walls —moisture issues. Everything else was ok-my daughter had a good time but very pricey and a ton of random service fees on my bill. Expected a bit more for $400 per night room at resort in the Keys.
10
sergio
3. Aug. 2026
·
Aufenthalt am 2 Nächte
Hacen mucho ruido en los pasillos i golpes fuerte en el edificio
Hacen mucho ruido en los pasillos i golpes fuerte en el edificio
10
Natacha
26. Juli 2026
·
Aufenthalt am 1 Nacht
Really nice hotel for families.
Really nice hotel for families.
10
Allison
6. Juli 2026
·
Aufenthalt am 2 Nächte
Loved every minute! Lots to do, great staff, 2 beautiful pools & a lagoon and many food choices on property! Nice clean rooms with robes!
Loved every minute! Lots to do, great staff, 2 beautiful pools & a lagoon and many food choices on property! Nice clean rooms with robes!
Richtlinien der Unterkunft
Check-in
Check-out
Von 16:00 bis 23:59
Vor 11:00
Kaution
Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.
Mehr anzeigenOptionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-16: 224.32650644302367USD
- 2026-09-17: 237.62193935699463USD
- 2026-09-18: 265.87375128097534USD
- 2026-09-19: 267.4501534324646USD
- 2026-09-20: 232.1049171524048USD
- 2026-09-21: 242.73401936187744USD
- 2026-09-22: 237.1952788040161USD
- 2026-09-23: 281.42015139312747USD
- 2026-09-24: 291.9853070640564USD
- 2026-09-25: 324.17833454437255USD
- 2026-09-26: 283.5693926269531USD
- 2026-09-27: 474.7433757598877USD
- 2026-09-28: 224.03308098144532USD
- 2026-09-29: 241.145759690094USD
- 2026-09-30: 237.3609513069153USD
- 2026-10-01: 230.05407407073974USD
- 2026-10-02: 326.23611348724364USD
- 2026-10-03: 341.03783680419923USD
- 2026-10-04: 263.2208369140625USD
- 2026-10-05: 254.85941102294922USD
- 2026-10-06: 275.30841411972045USD
- 2026-10-07: 326.32606950531004USD
- 2026-10-08: 325.47933396453857USD
- 2026-10-09: 326.74884177246093USD
- 2026-10-10: 1369.016538586426USD
- 2026-10-11: 234.94250758132935USD
- 2026-10-12: 236.37429002075197USD
- 2026-10-13: 297.7276571838379USD
- 2026-10-14: 235.97108178634645USD
- 2026-10-15: 208.17581066589355USD
- 2026-10-16: 369.88345302734376USD
- 2026-10-17: 338.4911497055054USD
- 2026-10-18: 244.49546538619995USD
- 2026-10-19: 236.37429002075197USD
- 2026-10-20: 253.95675072250367USD
- 2026-10-21: 246.3488290863037USD
- 2026-10-22: 235.0660044433594USD
- 2026-10-23: 338.4911497055054USD
- 2026-10-24: 353.8315232131958USD
- 2026-10-25: 243.7702825645447USD
- 2026-10-26: 236.37429002075197USD
- 2026-10-27: 228.92526265945435USD
- 2026-10-28: 241.67941816253662USD
- 2026-10-29: 204.6219174194336USD
- 2026-10-30: 595.110553024292USD
- 2026-10-31: 483.90095444641116USD
- 2026-11-01: 342.16354809570316USD
- 2026-11-02: 328.84256108703613USD
- 2026-11-03: 356.44476655578615USD
- 2026-11-04: 376.3545765029907USD
- 2026-11-05: 433.25179295959475USD
- 2026-11-06: 791.8670637176514USD
- 2026-11-07: 492.4301020721436USD
- 2026-11-08: 428.2302995056152USD
- 2026-11-09: 328.84256108703613USD
- 2026-11-10: 486.68997633209233USD
- 2026-11-11: 509.95695328063965USD
- 2026-11-12: 380.56334815979005USD
- 2026-11-13: 537.933940461731USD
- 2026-11-14: 683.9531902191162USD
- 2026-11-15: 343.84045017547606USD
- 2026-11-16: 247.55125520629883USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 21 Jahre alt ist.
Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.
Kaution: 200 USD pro Unterkunft, pro Tag
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Kohlenmonoxidmelder, einem Feuerlöscher, einem Rauchmelder und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit diesem Resort in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Aufpreis für das große Frühstück: ca. 30 USD für Erwachsene und ca. 15 USD für Kinder
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Sauna
Business-Center
Mehrsprachiges Hotelteam
Safe
Privatstrand
Garten
Aktivitäten
Privatstrand
Garten
Golfplatz (in der Nähe)
Sporttauchen
Kajakfahren
Motorbootfahren vor Ort
Fitnesseinrichtungen
Arcade/Game Room
Beach Umbrellas
Firepit
Bicycles (on site) (free)
Newspapers in Lobby (free)
Full-Service Spa
Bibliothek
Gartenmöbel
Pool Cabanas (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Treatment Room (s)
Tennis Courts (on site)
Dienstleistungen
Business-Center
Mehrsprachiges Hotelteam
Safe
Ballsaal
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
24-Hour Front Desk
ATM/Banking
Concierge Services
Gift Shops or Newsstand
Marina (on site)
Porter/Bellhop
Well-Lit Path to Entrance
Allgemein
Sauna
Salon
Dampfsauna
Handtücher
Picknickplatz/-tische
Verkaufsautomaten
Assistive Listening Devices Available
Beach Sun Loungers
Breakfast Available (surcharge)
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Parkmöglichkeiten
Dock
Parking (Limited)
Limo or Town Car Service Available
Internet
Kostenloses W-LAN