Name: Pillows City Hotel Brussels Centre
Address: Rue des Paroissiens 15-27, Bruxelles, Région de Bruxelles-Capitale, BE
Price range: 155 $US–482 $US per night
Rating: 9.35

Ce qu'en disent des voyageurs

À l'hôtel Pillows City Hotel Brussels Centre, les voyageurs apprécient constamment l'emplacement central, idéal pour se déplacer à pied et proche de la gare de Bruxelles-Central, les chambres modernes et confortables, ainsi que le personnel accueillant et professionnel. Ils notent cependant quelques inconvénients occasionnels, comme les travaux de construction à proximité, un éclairage de chambre tamisé et des douches ouvertes qui éclaboussent.

Le ménage et la propreté générale sont loués dans les commentaires, les chambres et les salles de bains étant maintenues en excellent état. Le petit-déjeuner et le restaurant sur place suscitent des commentaires positifs, bien que certains estiment que le petit-déjeuner est cher et que le service des boissons est lent. Dans l'ensemble, attendez-vous à un séjour élégant et confortable avec un service personnalisé et quelques compromis gérables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient le bar et le restaurant sur place, et plusieurs complimentent la nourriture et les boissons. Un parking est disponible sur place, mais limité et les places peuvent être étroites.

Avis de voyageur à ce sujet

10

Molly

10 déc. 2022

·

A séjourné 2 nuits

Hotel is in a great location next to Brussels Central station. We arrived early not expecting our room to be ready, however after a complimentary drink we were given the key to our room. Hotel was modern and clean and room was a great size. My sister left a jacket in the gym and after emailing the property on our return home they were able to locate it and send it back to us!

10

Sem

13 mars 2025

·

A séjourné 2 nuits

Erg schoon en net hotel, we konden al inchecken voor de afgesproken tijd. Ook is de parkeergelegenheid erg fijn.

8

Martin

7 févr. 2023

·

A séjourné 2 nuits

Good location, good hotel and breakfast. Bookable parking would have been better but we did get a space

10

Amy

25 août 2025

·

A séjourné 2 nuits

Lovely hotel, great rooms, immaculately clean and modern. Helpful staff on reception and great bar area! Would definitely recommend!

10

christopher

4 sept. 2025

·

A séjourné 3 nuits

Small hotel but Great location Friendly staff Good food and drinks

10

Kai

23 avr. 2025

·

A séjourné 6 nuits

A very nice hotel a stone’s throw from Central train station. Have dinner at their restaurant. Delicious food in a pleasant setting. The staff are very friendly. Highly recommended

10

Pablo

5 nov. 2025

·

A séjourné 2 nuits

Good location Parking on site Confortable

10

Mary Jo

30 juil. 2025

·

A séjourné 2 nuits

Beautiful stay. Staff was so wonderful and treated me with such grace as I couldn't find parking when I arrived. Two members met me at the paking garage to assist me to the hotel. When i return to Brussels, this is where i will stay again.

10

David

18 juin 2025

·

A séjourné 3 nuits

Stylish hotel, close to many attractions and Gare Centraal. Attentive and friendly service. Good restaurant.

10

kathryn

13 avr. 2025

·

A séjourné 2 nuits

This was our first time at a Pillows hotel and we found it to be quite satisfactory. The room was very clean as was the bathroom, even though that space was rather small.The location was great for us once we found it due to the construction in the area. We were lucky to get one of the 12 parking spaces as we arrived on a Thursday before 11:00.The hotel is fairly close to the train station but uphill , so I would recommend a carryon bag or take a taxi. It is a quiet area right by St. Michael’s church, so no late bar noise.It’s a 5 -8 minute walk to Grand Place.

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Propreté

Les commentaires soulignent constamment la propreté des chambres et des parties communes, avec des salles de bains bien entretenues. Quelques problèmes isolés ont été signalés, mais les normes générales sont élevées.

Avis de voyageur à ce sujet

2

Anh

1 oct. 2025

·

A séjourné 5 nuits

Please count all your minibar items when you checked in to the room. We just got charged for some minibar items that we never used a couple hours after checking out. Hotel facilities is great, but we have some trust issues with this hotel. When we first checked in, the family room that we booked for has a strong vomit smell, so we asked Kelim from the front desk to help change us to another room. The interaction was not great due to how he made us feel that it was our fault that the room was not in an acceptable state. There was no more family room available so we got put in a room for 2. The hotel later made adjustment and got us into another room for 4, and the staff who handled this was very courteous with superb service. We spoke to the manager who is wonderful and she provided us with complimentary breakfast for 2 of our days as an apology. Throughout the whole stay, I cannot get back the feeling that I am here to relax but constant on edge about having to speak with the hotel about one problem or another. We finally checked out this morning and things seem to go well but then we received a charge out of nowhere for the minibar items. Make me a bit suspicious if this is a revenge move from the hotel but that would be too petty for an established hotel to act this way. Although the facilities and location is great, I think there could be an improvement in housekeeping and front desk staff training to avoid a bumpy experience for guest.

10

Jess

15 déc. 2025

·

A séjourné 3 nuits

Room was clean, bed was comfortable, the whole atmosphere was inviting

10

alice

6 août 2025

·

A séjourné 1 nuit

It was a great hotel. It was clean, spacious and comfortable.

10

Claire

2 févr. 2025

·

A séjourné 3 nuits

Beautiful property and very comfortable room. Beautifully presented throughout the hotel, including the room. Comfortable bed, modern bathroom, ample housekeeping, coffee and fridge in room. Breakfast was plentiful but quite cold sadly.

10

Anu

7 juil. 2025

·

A séjourné 1 nuit

Our room was very clean and spacious. Staff was very friendly. Hotel was walkable to tourist sights. Would definitely stay here again.

10

Andrew

4 oct. 2025

·

A séjourné 1 nuit

Clean and helpful staff

10

Elena

6 sept. 2025

·

A séjourné 2 nuits

Nice and clean hotel very close to the train station, and within walking distance to the city center. A bit more expensive than the other options but it was worthwhile to pay extra for the comfort.

10

Amanda

17 janv. 2026

·

A séjourné 2 nuits

Clean. Staff friendly. Good location.

10

Camille

12 oct. 2025

·

A séjourné 2 nuits

Perfect stay, great location, super clean. 10/10 would recommend!

10

Yukiko

26 déc. 2025

·

A séjourné 1 nuit

駅から近く、部屋がとても綺麗でした。

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, confortables et souvent spacieuses, avec des lits de qualité ; beaucoup les trouvent calmes. Certains mentionnent un éclairage tamisé, des douches ouvertes qui éclaboussent, des nuisances sonores occasionnelles ou une vue limitée, et quelques personnes signalent un Wi-Fi ou une climatisation intermittents.

Avis de voyageur à ce sujet

10

Noel

20 sept. 2025

·

A séjourné 3 nuits

Clean, modern and spacious room, bathroom was lovely though the shower could have had a bit better water pressure. The toiletries were lovely and the hotel reception smelled fantastic. Location is great on a quiet side road all of a 5min walk from Gare Central and 10 mins from Grand Place and Mont Des Arts.

10

Janet

23 déc. 2025

·

A séjourné 2 nuits

Room was lovely - roomy with a large bathroom and sensational shower with plenty of pressure. Bed was as divine and pillows, were lovely. We were on floor 7, which was very quiet and the lifts were fast. A great location, close to major galleries, museums, Central Station and the Grand Market. All very walkable.

10

Vladislav

28 juin 2023

·

A séjourné 3 nuits

Overall a great hotel, very friendly staff, great location, just minutes walk from historic city center and from train station. Two cons: weak AC and very small parking space (don’t come with a large SUV).

10

James

28 janv. 2026

·

A séjourné 3 nuits

Very spacious and well equipped room, comfortable bed, excellent location for exploring the city.

8

Miguel

19 sept. 2025

·

A séjourné 6 nuits

The hotel is nice in general, the only downside in the room is that is very dark, lights are not bright enough.

8

David

30 janv. 2026

·

A séjourné 1 nuit

Room was lovely and staff were great. Sadly no WIFI because of a fault so no TV. Also no room key. Would’ve been 5 stars otherwise. Great location too.

10

Joshua

1 avr. 2024

·

A séjourné 4 nuits

Great location! Very nice & modern hotel. The rooms were spacious. However, their wifi was painfully slow - my only complaint. A 10/10 hotel otherwise.

10

Carlyne

7 mars 2025

·

A séjourné 1 nuit

Well located, nice and comfy room and bed. Friendly staff. Only disadvantage, the duvet was a bit short. It couldn’t be tucked in at the end, hence as a tall person you either have cold feet. Or like we did, you take the bathrobe to cover the end :-). However it should be better to have longer duvets, to extend on the luxurious feeling of the room. Otherwise: great stay and very much recommend!

8

Miriam

31 déc. 2025

·

A séjourné 1 nuit

Luxury Room - 9/10. Great size. Lovely and clean. Soundproofing could be better. Bathroom - 10/10. Nice, clean bathroom. Fantastic shower. Great towels. Bed - 910. Decent bed. WiFi - 10/10. No issues. Breakfast - 9/10. Very good. Decent variety and all of good quality. Staff - 10/10. All the staff were friendly, polite and helpful. Hotel - 9/10. Great location, easy walking distance to the main square and Brussels Central Station. Close to the cathedral too and so you do hear the (rather annoying) church bells every 15mins from 8am to 10pm. Having stayed at the Pillows Hotel in Gent the night before, felt that this one just didn’t quite live up to our expectations. Nevertheless, would stay here again if ever back in Brussels.

8

Marc

30 oct. 2025

·

A séjourné 4 nuits

Warm, helpful staff made excellent recommendations for dinner. The room was dark, and we sometimes used a flashlight to see into our bags. We loved that the room was quiet. The bathroom was very, very large, with a big window. The very large shower doesn’t have a door; despite its size, water got outside the shower.

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Service

Le personnel est fréquemment décrit comme aimable, accueillant et serviable, avec des attentions de soin et une résolution efficace des problèmes. Quelques clients ont signalé un service de bar lent ou des erreurs administratives concernant les frais ou les demandes.

Avis de voyageur à ce sujet

4

LARA

27 nov. 2025

·

A séjourné 2 nuits

Ho soggiornato in questo hotel con mio marito dal 23.11.2025 al 25.11.2025. La camera era spaziosa ben pulita e con un bagno ampio e confortevole. Il personale è stato sempre disponibile e gentile soprattutto i ragazzi del bar e colazioni. L’ambiente è molto accogliente, luminoso e la posizione ottima, al centro della città. Tasto dolente è che Ho effettuato anche la prenotazione del trasporto dall’aeroporto di Charleroy all’hotel andata e ritorno ad un prezzo concordato di € 140.00 tutto confermato per messaggio dall’hotel. Per togliermi ogni dubbio e avere conferma di quanto concordato, riscrivo chiedendo conferma del trasporto sempre specificando andata e ritorno aeroporto /hotel e hotel/aeroporto e mi viene detto che il prezzo è aumentato a 150.00€ , acconsento chiedendo nuovamente se mi conferma andata e ritorno e l’operatrice mi conferma il tutto scritto. Nel momento del check out mi dicono che i 150.00€ (pagati appena arrivata in hotel) sono solo per l’andata e che devo pagare altri 150.00€ per il ritorno. A quel punto chiedo spiegazioni e mi dicono che purtroppo è stato fatto un errore umano, alquanto perplessa della cosa chiedo visto che l’errore l’hanno fatto loro che mi vengano in contro con la spesa ma l’unica risposta ottenuta è che impossibile e che devo pagare tutto io. Questo atteggiamento non mi è per nulla piaciuto, ne il modo ne la mancanza di professionalità in un errore da loro commesso. Sicuramente la prossima volta cambierò hotel

8

kevin

10 déc. 2022

·

A séjourné 4 nuits

Getting drinks was slow

2

Seyyed Hesamodin

22 nov. 2024

·

A séjourné 3 nuits

We booked this hotel through Expedia and requested a crib for our 4-month-old baby. There was no mention of an extra charge online, and nothing indicated we would be billed for it. Upon arrival, we were shocked to find an additional nightly fee for the crib, which was invoiced without any prior notice! Naturally, we refused to pay, as this information was never disclosed during the booking process. To our disbelief, the staff came to our room and removed the crib in front of our eyes, leaving our 4-month-old baby without a proper sleeping arrangement. This behavior is absolutely unacceptable and unprofessional

10

Debra A

15 oct. 2025

·

A séjourné 1 nuit

I loved this hotel, its proximity to the Station (Gare) Centrale was so easy, especially getting in late that last night. And the staff are absolutely SUPERB. Narwen (not sure I'm spelling his name correctly) was outstanding at the front desk on the overnight shift. He was so helpful, professional, and kind, and he guided me on how to order late late-night dinner on my Uber app and have it delivered to the hotel. So great and Rym in the morning at the front desk was also amazing, so kind and helpful, and she stored my bags while I went out and about for a couple of hours to explore before my train to England. I am very pleased with my stay, the room was clean and comfortable and the location and staff can't be beat!!!

10

Thomas

18 oct. 2025

·

A séjourné 1 nuit

Great hotel! Great staff!!

10

Caroline

15 août 2025

·

A séjourné 2 nuits

My husband and I were so pleased with our stay at Pillows City Hotel. We arrived well before check in but luckily our room was ready. The lovely lady (Rym) at the front desk absolutely MADE our trip special. She was so welcoming and accommodating. I have stayed in some 5 star hotels and I can say that her customer service is top-shelf. She is one of the best! The room was spacious, clean, and the bed was so comfortable. The only downside to the room was that we had to lower the shade in the bathroom because it faced a large corporate building (with workers visible from our bathroom). Not a big deal at all, but worth mentioning. The hotel is so convenient to all the sights…and very close to the train station. There was some construction going on during our visit, which confused our Google maps…but it wasn’t a big deal. And we didn’t hear any construction noise during our visit. We had a drink at the bar and the wonderful bartender recommended a beer and then brought over a book, to explain why that beer was so special. Brussels was a wonderful place to visit and we can’t wait to come back. We will stay here again, and again and again! I would highly recommend this hotel. We were so happy staying here, and in all honesty, didn’t want to leave. Thank you Rym and all the staff. We can’t wait to come back.

10

Daniella

25 avr. 2025

·

A séjourné 3 nuits

I normally don’t write reviews, but my experience here was nothing short of fantastic. Not only is the hotel located in a nice area, but the staff are exceptional. The hotel supplies you with umbrellas when needed as well as assisted us with outlet converters as ours broke. Also the hotel service is truly amazing. I left AirPods and was quickly notified and sent back my items. If you are thinking about this hotel BOOK IT!!

10

Melinda

29 sept. 2025

·

A séjourné 5 nuits

Hotel is centrally located, very close to Brussel Centraal train station, walking distance to Grand Place, Chez Leon resto, etc Warm welcome from Jean Marc at the front desk. Appreciate the handwritten welcome note, chocolates, chips & bottled water. Thankful for the going away gift of toiletries!

10

Mary Jo

30 juil. 2025

·

A séjourné 2 nuits

Beautiful stay. Staff was so wonderful and treated me with such grace as I couldn't find parking when I arrived. Two members met me at the paking garage to assist me to the hotel. When i return to Brussels, this is where i will stay again.

10

Salma

15 déc. 2024

·

A séjourné 1 nuit

Excellent ! Nice hotel with a great location and friendly staff . Would recommend to anyone !!! Also thank you for taking care of my elderly parents . My mother fell at midnight in her room and the hotel staff came quickly to help . Do not hesitate to book there !

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central et piétonnier, à quelques pas de la gare de Bruxelles-Central, de la Grand-Place et des principaux sites touristiques. Des remarques récurrentes concernant les travaux routiers à proximité et, dans certaines chambres, les cloches d'église ou le bruit de la rue.

Avis de voyageur à ce sujet

8

Judith

18 juin 2025

·

A séjourné 3 nuits

Great location. Close to Central train. 4 min walk. Close to major attractions. Unfortunately very noisy outside with some type of trash/ recycling pickup at 2-5 am each morning. Very loud!

10

Noel

20 sept. 2025

·

A séjourné 3 nuits

Clean, modern and spacious room, bathroom was lovely though the shower could have had a bit better water pressure. The toiletries were lovely and the hotel reception smelled fantastic. Location is great on a quiet side road all of a 5min walk from Gare Central and 10 mins from Grand Place and Mont Des Arts.

8

Keqin

4 sept. 2025

·

A séjourné 3 nuits

Good location. Walkable to other locations

10

Jerald

25 juil. 2024

·

A séjourné 3 nuits

Quiet and convenient location across from metro stop.

10

scott

4 oct. 2025

·

A séjourné 1 nuit

Major road construction at corner near property

10

Mashkur

28 août 2025

·

A séjourné 3 nuits

Central. Easy to get to main attractions. Quiet.

10

Camille

12 oct. 2025

·

A séjourné 2 nuits

Perfect stay, great location, super clean. 10/10 would recommend!

10

Erdim

6 avr. 2025

·

A séjourné 1 nuit

Location is great.

10

Russell

26 mai 2025

·

A séjourné 1 nuit

Location, location, location. Great central spot for exploring the touristy part of the city.

10

Erika

31 mai 2025

·

A séjourné 3 nuits

There is a massive amount of street construction going on right in front and there are blocked crossings other than that it was a great hotel. Smells amazing, good room sizes, i would stay here again

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et le restaurant sur place reçoivent de nombreux éloges pour leur qualité et leur variété. Certains clients trouvent le petit-déjeuner cher ou juste moyen, et quelques-uns soulignent un service de boissons lent.

Avis de voyageur à ce sujet

10

Celia Maria

12 déc. 2025

·

A séjourné 3 nuits

Quarto amplo, limpo. Funcionários da recepção educadíssimos. Café da manhã sortido e delicioso. Jantar excelente, e funcionários do restaurante muito prestativos. Hotel com ótima localização: consegue fazer tudo a pé.

10

Jill

15 nov. 2024

·

A séjourné 2 nuits

The staff was very friendly and the location was a short walk from all the tourist attractions. Breakfast in the morning was delicious and the room was clean and spacious. We ate dinner at the restaurant one night and it was excellent. Would definitely recommend this hotel!

10

SHOJI

12 oct. 2025

·

A séjourné 3 nuits

清潔でとても快適に過ごせました。朝食もおいしかったです。

8

kevin

10 déc. 2022

·

A séjourné 4 nuits

Getting drinks was slow

10

James

19 avr. 2025

·

A séjourné 6 nuits

Excellent Hotel. The small details by the hotel were nice; some goodies in the room on arrival and a gift for when we left. Overall the room was good. The view from the window was poor but that did not matter as we spent most of the holiday out of the room. We did not have breakfast as we considered it to be very expensive at 30 Euros per person. We also didn't eat in the restaurant but family who were with us, did eat there and said the food was excellent. The location was great. Just a few minutes walk from the bustling tourist area. Also, as it was only a few minutes away by train from the main Midi Station, we took advantage of this to travel to Bruges and Antwerp - great places to see.

10

Peter

27 sept. 2023

·

A séjourné 2 nuits

Cant fault this hotel. Great location great staff. Breakfast far too expensive at 29€

10

Kai

23 avr. 2025

·

A séjourné 6 nuits

A very nice hotel a stone’s throw from Central train station. Have dinner at their restaurant. Delicious food in a pleasant setting. The staff are very friendly. Highly recommended

10

Michael

25 sept. 2025

·

A séjourné 5 nuits

The breakfast was delicious. The staff were great. The shower and bedding were excellent.

10

Mustafa

24 nov. 2025

·

A séjourné 2 nuits

Very nice hotel , close to downtown . Staff friendly. Room nice and clean , but the breakfast not what we were expecting. Over all very good hotel

8

Miriam

31 déc. 2025

·

A séjourné 1 nuit

Luxury Room - 9/10. Great size. Lovely and clean. Soundproofing could be better. Bathroom - 10/10. Nice, clean bathroom. Fantastic shower. Great towels. Bed - 910. Decent bed. WiFi - 10/10. No issues. Breakfast - 9/10. Very good. Decent variety and all of good quality. Staff - 10/10. All the staff were friendly, polite and helpful. Hotel - 9/10. Great location, easy walking distance to the main square and Brussels Central Station. Close to the cathedral too and so you do hear the (rather annoying) church bells every 15mins from 8am to 10pm. Having stayed at the Pillows Hotel in Gent the night before, felt that this one just didn’t quite live up to our expectations. Nevertheless, would stay here again if ever back in Brussels.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	168 $US
février	160 $US
mars	204 $US
avril	222 $US
mai	215 $US
juin	244 $US
juillet	201 $US
août	152 $US
septembre	226 $US
octobre	253 $US
novembre	233 $US
décembre	236 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $212
18 $176	19 $272	20 $237	21 $258	22 $198	23 $171	24 $184
25 $155	26 $228	27 $188	28 $251	29 $180	30 $180	31 $170

di	lu	ma	me	je	ve	sa
1 $167	2 $186	3 $221	4 $314	5 $271	6 $260	7 $259
8 $171	9 $211	10 $195	11 $191	12 $212	13 $186	14 $188
15 $176	16 $258	17 $482	18	19 $226	20 $188	21 $180
22 $171	23 $200	24 $261	25 $273	26 $261	27 $212	28 $283
29 $239	30 $281

Pillows City Hotel Brussels Centre

Prix pour Pillows City Hotel Brussels Centre

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À propos de cet établissement

Emplacement

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Suite

Grand Luxury Room

Chambre Luxe avec lits jumeaux

Chambre Luxe

Avis des voyageurs sur Pillows City Hotel Brussels Centre

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