Privilege Aluxes Adults Only
US$ 186
/ noite
Média para setembro
Preços para Privilege Aluxes Adults Only
Selecione datas para ver preços e disponibilidade
US$ 186
/ noite
Média para setembro
Média de preços por mês
Em Privilege Aluxes Adults Only, a diária custa em média US$ 186 no mês mais barato (setembro) e US$ 376 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 334 |
| fevereiro | US$ 376 |
| março | US$ 312 |
| abril | US$ 276 |
| maio | US$ 278 |
| junho | US$ 254 |
| julho | US$ 227 |
| agosto | US$ 213 |
| setembro | US$ 186 |
| outubro | US$ 206 |
| novembro | US$ 278 |
| dezembro | US$ 284 |
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set. · US$ 186
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Mais caro: fevereiro (aprox. US$ 376)
Mais barato: setembro (aprox. US$ 186)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 2 piscinas externas, 3 banheiras de hidromassagem e uma sa...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 2 piscinas externas, 3 banheiras de hidromassagem e uma sauna seca. Este resort oferece Wi-Fi de cortesia, serviços de concierge e cabeleireiro.
Comodidades
As comodidades presentes incluem acesso grátis à internet com fio, um computador e check-in expresso. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto disponível 24 horas.
Jantar
Saboreie pratos da culinária asiática no Satay, um dos 3 restaurantes neste resort, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Relaxe com uma bebida refrescante em um bar na praia, um bar ao lado da piscina ou um dos 2 bares/lounges. Buffet de café da manhã grátis é servido diariamente, entre 7h e 11h.
Quartos
Sinta-se em casa em um de nossos 124 quartos com frigobares (estocados com alguns itens grátis) e TVs de plasma. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.
Localização
Em Isla Mujeres (na área de Centro - Supmza 001), Privilege Aluxes Isla Mujeres Adults Only fica a poucos passos de Praia Norte e de Miguel Hidalgo. Este resort na praia fica a 0,2 km de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc e a 3,7 km de Casa Crayola.
Lugares próximos
Praia Norte(0.1 milhas)
Farol de Punta Norte(0.1 milhas)
Cemitério de Isla Mujeres(0.1 milhas)
Playa Cocal(0.1 milhas)
Miguel Hidalgo(0.1 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 milhas)
Aztlán Galería(0.3 milhas)
Terminal marítimo de Isla Mujeres(0.4 milhas)
Mirante fotográfico(0.4 milhas)
Parque Natural Garrafón(1 milhas)
Casa Crayola(2.3 milhas)
Hacienda Mundaca(3.2 milhas)
Playa Tiburon(3.7 milhas)
Parque de los Sueños(4 milhas)
Ilha flutuante de garrafas plásticas Joysxee(4.2 milhas)
O aeroporto mais próximo fica a Aeroporto Internacional de Cancún (CUN)(21.4 milhas)
Transporte de e para o aeroporto
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Localização
Avenida Adolfo Lopez Mateos SM001 MZA001 Lote 005, Centro - Supmza 001, Ilha das Mulheres, Isla Mujeres, Estado de Quintana Roo, México
Praia Norte (0.1 milhas)
Farol de Punta Norte (0.1 milhas)
Cemitério de Isla Mujeres (0.1 milhas)
Playa Cocal (0.1 milhas)
Miguel Hidalgo (0.1 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 milhas)
Opções de quarto
8
Premium Suite with Whirlpool bath
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
1130 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
4
Quarto casal standard
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
376 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
7
Suíte luxo, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
990 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Superior Aluxes with Whirlpool bath
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
538 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Privilege Aluxes Adults Only
8.5
Fabuloso
Com base em 1.547 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
78%
Famílias
10%
Grupos
9%
Viajantes individuais
1%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Privilege Aluxes Adults Only, os hóspedes elogiam consistentemente a equipe simpática e atenciosa, a bela praia Playa Norte e a localização acessível a pé a restaurantes e lojas, com muitos apreciando quartos limpos, piscinas relaxantes com bar molhado e uma atmosfera geralmente tranquila e voltada para adultos.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Privilege Aluxes Adults Only, os hóspedes elogiam consistentemente a equipe simpática e atenciosa, a bela praia Playa Norte e a localização acessível a pé a restaurantes e lojas, com muitos apreciando quartos limpos, piscinas relaxantes com bar molhado e uma atmosfera geralmente tranquila e voltada para adultos.
Comida e bebidas variam de excelentes a médias, e várias avaliações observam variedade limitada no cardápio, coquetéis fracos e que o resort é mais tranquilo do que animado. Problemas de manutenção recorrentes aparecem em alguns casos, incluindo água quente intermitente, elevadores fora de serviço e peculiaridades no quarto, como geladeiras ou TVs com defeito; a vista do quarto e o nível de ruído dependem muito do edifício e da sua localização. A área da praia é agradável, mas pode parecer movimentada devido ao tráfego de barcos nas proximidades. No geral, espere uma estadia limpa, bem localizada, para adultos, focada no relaxamento e no serviço.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O clube de praia e as piscinas (incluindo um bar molhado) são destaques, com muitos espreguiçadeiras e um spa bem avaliado. Os pontos negativos incluem interrupções recorrentes nos elevadores, hidromassagens mornas ou não funcionais e um ambiente tranquilo, com entretenimento ou música limitados.
Avaliações dos hóspedes relacionadas
8
Tracy
3 de abr. de 2025
·
Hospedou-se por 8 noites
Friendly and efficient staff. The property was clean and well attended to. Plenty of lounge chairs available at the pools and the beach. Lacks other beach-side amenities such as paddleboards, volleyball, etc.
Friendly and efficient staff. The property was clean and well attended to. Plenty of lounge chairs available at the pools and the beach. Lacks other beach-side amenities such as paddleboards, volleyball, etc.
10
Kasi
24 de nov. de 2025
·
Hospedou-se por 3 noites
Hotel is beautiful. The staff is great. One elevator was out of commission .
Hotel is beautiful. The staff is great. One elevator was out of commission .
8
Tamra Yvonne
23 de out. de 2025
·
Hospedou-se por 3 noites
Beach access was great, very clean place. The outside bar needs to update their music choice, the music was elevator music which was not very upbeat or entertaining. The breakfast could use some better options and only 1 person making omelets took a long time to get your food. They put us in a building the elevator was broken. We had a first time visiting couple with us and we just couldn’t do the stairs and had to be moved. They should have never put anyone in a building when the elevator doesn’t work.
Beach access was great, very clean place. The outside bar needs to update their music choice, the music was elevator music which was not very upbeat or entertaining. The breakfast could use some better options and only 1 person making omelets took a long time to get your food. They put us in a building the elevator was broken. We had a first time visiting couple with us and we just couldn’t do the stairs and had to be moved. They should have never put anyone in a building when the elevator doesn’t work.
8
Justin
29 de out. de 2025
·
Hospedou-se por 7 noites
The room was clean and the staff was friendly. Food and drink were good. Nice location at Playa Norte. The only downsides were that our building's elevator, hot tub plug, and the fridge in our room was not was working during our stay. Overall a great stay with a few minor inconveniences.
The room was clean and the staff was friendly. Food and drink were good. Nice location at Playa Norte. The only downsides were that our building's elevator, hot tub plug, and the fridge in our room was not was working during our stay. Overall a great stay with a few minor inconveniences.
8
Dayannis Rosales
21 de set. de 2025
·
Hospedou-se por 4 noites
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
10
Shannon
6 de jan. de 2026
·
Hospedou-se por 6 noites
The room was clean and very nice. The air conditioning was great, we actually got too cold a few times. The views on the patio are amazing! The beach is so beautiful and there was plenty of seating. The pool and swim up bar are so nice!!
The room was clean and very nice. The air conditioning was great, we actually got too cold a few times. The views on the patio are amazing! The beach is so beautiful and there was plenty of seating. The pool and swim up bar are so nice!!
10
charmaine
12 de jun. de 2025
·
Hospedou-se por 3 noites
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
8
Amanda
9 de set. de 2025
·
Hospedou-se por 4 noites
Love the resort and that it's all inclusive! Great location, great beach and beach club! Only thing the pool water needs to be cooler
Love the resort and that it's all inclusive! Great location, great beach and beach club! Only thing the pool water needs to be cooler
10
Richard
7 de abr. de 2025
·
Hospedou-se por 4 noites
We love Privilege Aluxes - this was our 5th time visiting! The resort is intimate and has a laid back vibe - which we love. Everything is clean and well maintained. We feel very safe on and off the property. Food options are all good. We love to spend time at the beach where we can catch sun or relax in the shade. Bar service to our loungers is an added bonus! We also love the pool with a swim up bar and options for sun or shade. The bar service is top notch! Be sure to take an insulated cup so your ice doesn't melt too fast! The only thing really lacking at either is music. We had a small speaker but would have enjoyed beachy bar music. We will definitely be back!
We love Privilege Aluxes - this was our 5th time visiting! The resort is intimate and has a laid back vibe - which we love. Everything is clean and well maintained. We feel very safe on and off the property. Food options are all good. We love to spend time at the beach where we can catch sun or relax in the shade. Bar service to our loungers is an added bonus! We also love the pool with a swim up bar and options for sun or shade. The bar service is top notch! Be sure to take an insulated cup so your ice doesn't melt too fast! The only thing really lacking at either is music. We had a small speaker but would have enjoyed beachy bar music. We will definitely be back!
8
Sophia
25 de out. de 2025
·
Hospedou-se por 7 noites
It was a good overall stay. The elevator in our building was under construction the whole week so going up 3-4 floors wasn’t fun, but not the end of the world. Food was good and the people are super sweet. Beach was great and clean. Love the island
It was a good overall stay. The elevator in our building was under construction the whole week so going up 3-4 floors wasn’t fun, but not the end of the world. Food was good and the people are super sweet. Beach was great and clean. Love the island
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A maioria dos hóspedes acha os quartos e as áreas comuns muito limpos, com serviço de limpeza confiável. Uma minoria relata cheiro de mofo ou chuveiros, mosquitos/formigas, odores ocasionais de esgoto e atenção desigual às áreas públicas.
Avaliações dos hóspedes relacionadas
10
Felipa Iran
27 de nov. de 2025
·
Hospedou-se por 6 noites
Great staff and clean room
Great staff and clean room
10
John Andrew
5 de fev. de 2025
·
Hospedou-se por 7 noites
The property was wonderful. Staff was always pleasant and helpful. The only issues I had was the smell of sewer gas was often present between the pool and Sabor, and we had a few days were we needed maintenance to adjust the shower so we had hot water. Other than that the food was EXCELLENT and the facilities were amazing. Isla Mujeres is a wonderful place just 20 minutes on a ferry from Cancun. I would recommend the island and Privilege Aluxes to anyone!
The property was wonderful. Staff was always pleasant and helpful. The only issues I had was the smell of sewer gas was often present between the pool and Sabor, and we had a few days were we needed maintenance to adjust the shower so we had hot water. Other than that the food was EXCELLENT and the facilities were amazing. Isla Mujeres is a wonderful place just 20 minutes on a ferry from Cancun. I would recommend the island and Privilege Aluxes to anyone!
8
Dayannis Rosales
21 de set. de 2025
·
Hospedou-se por 4 noites
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
10
GREGORY ALLEN
15 de out. de 2025
·
Hospedou-se por 4 noites
Beautiful hotel, clean, great food, great pool and the beach access and view was great!
Beautiful hotel, clean, great food, great pool and the beach access and view was great!
4
Marcus
12 de out. de 2025
·
Hospedou-se por 4 noites
We had a ton of mold in our shower and it took half of our stay in order for them to actually come and clean it. Had to beg them three times to get it actually clean. Front counter and management people were great, but the food at all of the restaurants was absolutely terrible and everyone else on the property seemed inconvenienced when we asked for anything. I would not stay here again.
We had a ton of mold in our shower and it took half of our stay in order for them to actually come and clean it. Had to beg them three times to get it actually clean. Front counter and management people were great, but the food at all of the restaurants was absolutely terrible and everyone else on the property seemed inconvenienced when we asked for anything. I would not stay here again.
8
tim
25 de jan. de 2025
·
Hospedou-se por 7 noites
Roach in bathroom
Roach in bathroom
10
Mark
2 de set. de 2025
·
Hospedou-se por 6 noites
We stayed at Privilege for a week in August during our trip to snorkel with whale sharks and chose Privilege specifically because it's Adult Only and walkable to the village as well as the Dive Shop and other conveniences. We did Carry-On only for this trip and so walked from the Ferry Dock to the Resort, which took about 10 minutes and was a lovely way to introduce ourselves to the area. Upon arrival, we were greeted warmly with a glass of champagne. We were interested in upgrading from the Garden Suite we had booked, and after discussing possible options we were shown the Premium Suite with Whirlpool Bath and opted to keep that Suite (Room 242: Building 2, 4th Floor, Suite 2; a spacious Suite with a separate kitchen/living room and bedroom, each with their own sliding glass doors leading to the expansive balcony with whirlpool tub. it had great views and a mid-resort location overlooking the pools and ocean). *a tip that always works for us: book a room you won't mind staying in if the Resort is at capacity but wait to upgrade until you're onsite. Then ask to see different options in person and politely ask for the best price. The kind Concierge at Privilege was able to offer us a very steep discount because the Resort was under capacity. The Resort/Grounds were very clean, and the beach was top class. Dining options were varied and delicious, and the Customer Service was extraordinary (a special shout out to our favorite Bartender, Morales!) We'll be back!
We stayed at Privilege for a week in August during our trip to snorkel with whale sharks and chose Privilege specifically because it's Adult Only and walkable to the village as well as the Dive Shop and other conveniences. We did Carry-On only for this trip and so walked from the Ferry Dock to the Resort, which took about 10 minutes and was a lovely way to introduce ourselves to the area. Upon arrival, we were greeted warmly with a glass of champagne. We were interested in upgrading from the Garden Suite we had booked, and after discussing possible options we were shown the Premium Suite with Whirlpool Bath and opted to keep that Suite (Room 242: Building 2, 4th Floor, Suite 2; a spacious Suite with a separate kitchen/living room and bedroom, each with their own sliding glass doors leading to the expansive balcony with whirlpool tub. it had great views and a mid-resort location overlooking the pools and ocean). *a tip that always works for us: book a room you won't mind staying in if the Resort is at capacity but wait to upgrade until you're onsite. Then ask to see different options in person and politely ask for the best price. The kind Concierge at Privilege was able to offer us a very steep discount because the Resort was under capacity. The Resort/Grounds were very clean, and the beach was top class. Dining options were varied and delicious, and the Customer Service was extraordinary (a special shout out to our favorite Bartender, Morales!) We'll be back!
2
Brandi
23 de nov. de 2025
·
Hospedou-se por 1 noite
Room smelt moldy, tub dirty, front desk clerk doesnt like his job. Just not a welcoming good experience
Room smelt moldy, tub dirty, front desk clerk doesnt like his job. Just not a welcoming good experience
8
Isaac Maurice
27 de out. de 2024
·
Hospedou-se por 7 noites
Staff, weather and beach were amazing! This was our second time at the resort and overall we did enjoy ourselves. The only complaint would be cleanliness of the area just outside the rooms. Part might have been guests but the food from room service that was left outside was messy. We did ask for the area to be clean / swept up. After 24 hours, dishes were gone but food remained.
Staff, weather and beach were amazing! This was our second time at the resort and overall we did enjoy ourselves. The only complaint would be cleanliness of the area just outside the rooms. Part might have been guests but the food from room service that was left outside was messy. We did ask for the area to be clean / swept up. After 24 hours, dishes were gone but food remained.
10
Yessi
7 de out. de 2025
·
Hospedou-se por 3 noites
It’s our third time at this property, always a great time. Property is clean, nice, probably one of the best in the island.
It’s our third time at this property, always a great time. Property is clean, nice, probably one of the best in the island.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
As experiências nos quartos variam: muitas suítes são espaçosas, com varandas ou hidromassagens e vistas agradáveis, enquanto alguns quartos mais simples parecem pequenos, com espaço de armazenamento limitado. A vista e o nível de ruído dependem da localização, e problemas ocasionais de manutenção no quarto (TV/geladeira/ar condicionado) são relatados.
Avaliações dos hóspedes relacionadas
10
Andrew
24 de jan. de 2025
·
Hospedou-se por 6 noites
Great place. Stayed in a giant 2 level condo/room. Room #632. Has a roof top pool and large sun deck area. Spacious living area and bedroom with 2 bathrooms. Beautiful 360° views. Was really expensive for the upgrade, but… we said “why not”. 4th time in Isla Mujeres. Breakfast at the beach bar area was awesome. Same with lunch. Coffee machine in the room is terrible, grab a fresh brewed cappuccino at the bar near the restaurant. Will prob come back again in a year or 2. Nice pool area also. Great beach area is part of the hotel. Just do it. Book it. Peace and love.
Great place. Stayed in a giant 2 level condo/room. Room #632. Has a roof top pool and large sun deck area. Spacious living area and bedroom with 2 bathrooms. Beautiful 360° views. Was really expensive for the upgrade, but… we said “why not”. 4th time in Isla Mujeres. Breakfast at the beach bar area was awesome. Same with lunch. Coffee machine in the room is terrible, grab a fresh brewed cappuccino at the bar near the restaurant. Will prob come back again in a year or 2. Nice pool area also. Great beach area is part of the hotel. Just do it. Book it. Peace and love.
6
Rachel
25 de jun. de 2025
·
Hospedou-se por 6 noites
Lack of communication between staff made things very difficult at times. The photos of our room said it had a balcony, but there was none which made our room extremely small. Great bathroom and food was a hit or miss. Staff ant the front reception were very friendly, but the staff at restaurants were not, staff at the restaurants were not accommodating at all for a party of 4 or more. One of our party’s AC was not working and they told her that it was her fault that she didn’t know how to work it. She complained again and they then told her she just had the fan on- not the ac. The third day, they told her it was broken and moved her to a room that had just become available. We were given the run around on multiple different things as well such as room service and our mini fridge. Very loud! Room walls were very thin.
Lack of communication between staff made things very difficult at times. The photos of our room said it had a balcony, but there was none which made our room extremely small. Great bathroom and food was a hit or miss. Staff ant the front reception were very friendly, but the staff at restaurants were not, staff at the restaurants were not accommodating at all for a party of 4 or more. One of our party’s AC was not working and they told her that it was her fault that she didn’t know how to work it. She complained again and they then told her she just had the fan on- not the ac. The third day, they told her it was broken and moved her to a room that had just become available. We were given the run around on multiple different things as well such as room service and our mini fridge. Very loud! Room walls were very thin.
8
Paula
6 de jan. de 2025
·
Hospedou-se por 2 noites
No me gusto el cuarto ni la ducha, la habitación estaba frente a un cementerio podrían tapar la vista con muros verdes con plantas
No me gusto el cuarto ni la ducha, la habitación estaba frente a un cementerio podrían tapar la vista con muros verdes con plantas
6
Natalia
25 de set. de 2025
·
Hospedou-se por 3 noites
Personal e instalaciones muy bien, nos quedamos en la habitacion mas basica, a pesar de que esta muy pequeña igual esta bien (digo tampoco nos costo muy barato que digamos pero bueno) Lo que si tengo queja, es en la habitacion en si, no vengo a estar viendo la tele pero de repente ya cansada de la playa, la alberca, si se nos antojaba recostarnos un rato a ver una pelicula, y pues 3 veces tuvieron que cambiarnos la TV, en una de esas veces el joven nos comento que ya sabian que esa tele (la segunda que nos pusieron) que no servia, entonces porque poner algo que no sirve. La misma hostoria con la plancha para la ropa. El refri bar!! Lo necesitabamos si o si, por cuestiones de medicamentos, llegamos y no servia, lo "arreglaron" y lo dejamos asi toda la noche, al la mañana siguiente, caliente, llamamos, nos llevaron otro pero inmediatamente lo regresamos (lo acabanan de pintar ) con pintura de spray, ya se imaginaran el olor, y en la habitacion tan pequeña, o tenia ni 3 min. Y ya estaba apestososisimo el cuarto, si ya saben que los refribars no sirven porque no los arreglan desde un principio, hasta el 3ero fue cuando decidieron sacar uno literalmente nuevo!! Porque hasta entonces?? Es incomodo estar llame y llame y que esten dentro de nuestra habitacion constantemente. En resumidas, si se trata de instalaciones o atencion del personal ( a excepcion de una muchacha en recepcion, la cual no agarre su nombre ,error mio, fue quien se porto pues menos amable por asi decirlo).
Personal e instalaciones muy bien, nos quedamos en la habitacion mas basica, a pesar de que esta muy pequeña igual esta bien (digo tampoco nos costo muy barato que digamos pero bueno) Lo que si tengo queja, es en la habitacion en si, no vengo a estar viendo la tele pero de repente ya cansada de la playa, la alberca, si se nos antojaba recostarnos un rato a ver una pelicula, y pues 3 veces tuvieron que cambiarnos la TV, en una de esas veces el joven nos comento que ya sabian que esa tele (la segunda que nos pusieron) que no servia, entonces porque poner algo que no sirve. La misma hostoria con la plancha para la ropa. El refri bar!! Lo necesitabamos si o si, por cuestiones de medicamentos, llegamos y no servia, lo "arreglaron" y lo dejamos asi toda la noche, al la mañana siguiente, caliente, llamamos, nos llevaron otro pero inmediatamente lo regresamos (lo acabanan de pintar ) con pintura de spray, ya se imaginaran el olor, y en la habitacion tan pequeña, o tenia ni 3 min. Y ya estaba apestososisimo el cuarto, si ya saben que los refribars no sirven porque no los arreglan desde un principio, hasta el 3ero fue cuando decidieron sacar uno literalmente nuevo!! Porque hasta entonces?? Es incomodo estar llame y llame y que esten dentro de nuestra habitacion constantemente. En resumidas, si se trata de instalaciones o atencion del personal ( a excepcion de una muchacha en recepcion, la cual no agarre su nombre ,error mio, fue quien se porto pues menos amable por asi decirlo).
8
Colleen
25 de abr. de 2025
·
Hospedou-se por 6 noites
It is a beautiful hotel however our room was pretty small. It was fine for what we paid but room service wasn’t as good as the other services.
It is a beautiful hotel however our room was pretty small. It was fine for what we paid but room service wasn’t as good as the other services.
8
Ralph
1 de jul. de 2025
·
Hospedou-se por 4 noites
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
8
Tracy
20 de jul. de 2025
·
Hospedou-se por 5 noites
Location. Everything near which made it a little noisy but fare trade off.
Location. Everything near which made it a little noisy but fare trade off.
10
charmaine
12 de jun. de 2025
·
Hospedou-se por 3 noites
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
10
Michael
24 de jul. de 2025
·
Hospedou-se por 7 noites
The property architecture is appealing. The decor is simple yet elegant. Guest rooms could use storage drawer space. However, the bathroom is large and convenient for toiletries and ease of showering. The all inclusive breakfast has everything and anything you could ask for displayed beautifully and restocked constantly. The grounds and the pool areas are clean and well maintained. Privilege will be our new "go to" property on the island.
The property architecture is appealing. The decor is simple yet elegant. Guest rooms could use storage drawer space. However, the bathroom is large and convenient for toiletries and ease of showering. The all inclusive breakfast has everything and anything you could ask for displayed beautifully and restocked constantly. The grounds and the pool areas are clean and well maintained. Privilege will be our new "go to" property on the island.
10
Linda Faye
29 de set. de 2025
·
Hospedou-se por 4 noites
We had a superior room, city view. It was small but perfect for our needs. Nice, private balcony.
We had a superior room, city view. It was small but perfect for our needs. Nice, private balcony.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Muitas avaliações destacam a equipe calorosa e atenciosa e o serviço de praia/piscina prestativo. Alguns hóspedes relatam inconsistências, como atendimento lento ou pouco cortês, políticas de check-in/inclusões rígidas ou confusas e acompanhamento irregular de pedidos ou serviço de quarto/minibar.
Avaliações dos hóspedes relacionadas
4
Megan
29 de jun. de 2025
·
Hospedou-se por 1 noite
Disappointed and Misled – Not Worth the Hype Our experience at Privilege Aluxes Isla Mujeres started off on the wrong foot and unfortunately never recovered. When we checked in, the man at the front desk completely misled us. He overcharged us, and what was worse, he promised us a free bottle of alcohol as part of our booking. When we followed up that evening to get the bottle, we were told we’d have to wait until tomorrow. Fine, we waited. But when we asked again the next day, we were told that the offer didn’t apply to our room. Really? Then why was it promised to us at check-in? The whole situation felt like a bait-and-switch. Between the overcharging and the false promises, it left a really bad impression. For a place that claims to be all about service and relaxation, this was the opposite. Definitely not the experience we expected, and we won’t be coming back. Be careful and double-check everything before you agree to anything.
Disappointed and Misled – Not Worth the Hype Our experience at Privilege Aluxes Isla Mujeres started off on the wrong foot and unfortunately never recovered. When we checked in, the man at the front desk completely misled us. He overcharged us, and what was worse, he promised us a free bottle of alcohol as part of our booking. When we followed up that evening to get the bottle, we were told we’d have to wait until tomorrow. Fine, we waited. But when we asked again the next day, we were told that the offer didn’t apply to our room. Really? Then why was it promised to us at check-in? The whole situation felt like a bait-and-switch. Between the overcharging and the false promises, it left a really bad impression. For a place that claims to be all about service and relaxation, this was the opposite. Definitely not the experience we expected, and we won’t be coming back. Be careful and double-check everything before you agree to anything.
6
Donald
20 de ago. de 2025
·
Hospedou-se por 6 noites
Once you leave the lobby, the staff don't seem eager to serve. Pathetic for an all-inclusive resort.
Once you leave the lobby, the staff don't seem eager to serve. Pathetic for an all-inclusive resort.
8
Jamie
24 de jul. de 2025
·
Hospedou-se por 5 noites
Loved the property and great location. I didn’t like that the pool bar closes at 6pm and good luck getting ahold of room service. I tried several times and never once able to get ahold of them.
Loved the property and great location. I didn’t like that the pool bar closes at 6pm and good luck getting ahold of room service. I tried several times and never once able to get ahold of them.
10
shirley ramirez
1 de nov. de 2025
·
Hospedou-se por 3 noites
The staff went above and beyond for anything we requested. Service is top notch.
The staff went above and beyond for anything we requested. Service is top notch.
10
Delisa
26 de ago. de 2025
·
Hospedou-se por 3 noites
The only thing I didn’t like was the checking process which I am aware is at 3pm but my knee was swollen and I asked for early check in so I can rest my knee and we were dismissed completely repeatedly saying we will have your room ready at 3pm.’Food was amazing. The staff were very friendly. The beach club is beautiful. The drinks at the pool bar were very good as well. Our room was beautiful and comfortable. We had a great time overall.
The only thing I didn’t like was the checking process which I am aware is at 3pm but my knee was swollen and I asked for early check in so I can rest my knee and we were dismissed completely repeatedly saying we will have your room ready at 3pm.’Food was amazing. The staff were very friendly. The beach club is beautiful. The drinks at the pool bar were very good as well. Our room was beautiful and comfortable. We had a great time overall.
8
Adam
18 de nov. de 2025
·
Hospedou-se por 1 noite
The location and view it had . Would stay again, but some staff were a bit rude and didn’t give off that professional hospitality . So kinda upset in regards to that
The location and view it had . Would stay again, but some staff were a bit rude and didn’t give off that professional hospitality . So kinda upset in regards to that
10
Richard
20 de mar. de 2025
·
Hospedou-se por 4 noites
We had an amazing time! The staff and facility was 1st class! Raul was our server at the beach club and made our stay memorable. Greta also was great, Jonatan, Fernando (Captain), Alan, Dani……all of these staff members were five stars!!! We will be returning every year! Thank you!
We had an amazing time! The staff and facility was 1st class! Raul was our server at the beach club and made our stay memorable. Greta also was great, Jonatan, Fernando (Captain), Alan, Dani……all of these staff members were five stars!!! We will be returning every year! Thank you!
6
howard
12 de out. de 2025
·
Hospedou-se por 3 noites
Overall was a good stay. Housekeeping did not clean the room one day after a 2nd request, bottle of alcohol was never provided but was told we would get it. Certain staff members go above and beyond to make up for those that did less than expected. Food was good, beach bar was excellent.
Overall was a good stay. Housekeeping did not clean the room one day after a 2nd request, bottle of alcohol was never provided but was told we would get it. Certain staff members go above and beyond to make up for those that did less than expected. Food was good, beach bar was excellent.
4
Bertha Hernandez
26 de set. de 2025
·
Hospedou-se por 5 noites
We have poor service on the staff and spoiled salsa and spoiled vegetables on the omelette. it looks like the stuff only takes care of the white people.
We have poor service on the staff and spoiled salsa and spoiled vegetables on the omelette. it looks like the stuff only takes care of the white people.
10
Jessica
12 de abr. de 2025
·
Hospedou-se por 7 noites
PA is a great location, convenient access to drink and good food service right on the beach, Edwin, Morales, and Dani go the extra step to make sure your stay is incredible! 2nd time at this resort, very safe. If you do have an issue with your room, it is handled immediately, definitely worth the trip.
PA is a great location, convenient access to drink and good food service right on the beach, Edwin, Morales, and Dani go the extra step to make sure your stay is incredible! 2nd time at this resort, very safe. If you do have an issue with your room, it is handled immediately, definitely worth the trip.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização privilegiada na Praia Norte, a uma curta distância a pé da balsa, restaurantes e lojas; muitos observam que é uma área segura e conveniente. Alguns relatam ruído perto de certos edifícios e tráfego intenso de barcos perto da área de natação.
Avaliações dos hóspedes relacionadas
10
lori
25 de jan. de 2025
·
Hospedou-se por 2 noites
Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
8
Tashna
7 de mai. de 2025
·
Hospedou-se por 4 noites
The location of this property is perfect. Walking distance from the ferry and pretty much on the beach. Directions to the main entrance could be a little clearer but we eventually found it. The staff is exceptional and even welcomed us with a glass of champagne. The rooms are definitely dated and could definitely be cleaner as there was hair in the corners of the room and in the shower. The towels were very old and hard and crunchy, I did not appreciate that. They offered us the all inclusive option for $60 which we did for one day. The breakfast is included in the stay was pretty decent. However, the dinner option at the steakhouse was AWFUL! It was served Brazilian churascharia style. They had 6 different meat 3 of which were pork and we don't eat pork. When they did bring the steaks over they served us the most meager portions possible. And when we asked for more they had an issue with that. We explained that we had barely eaten the entire time and one server took pity on us and brought us back a second slice of steak. We left there hungry and went to eat elsewhere. They only serve bottom shelf liquor with Jose Cuervo being the only tequila option. Once I asked the bartender at the pool if there were any top shelf option he responded "Do you see any?" Overall the stay was fine but this resort is definitely not 4 or 5 star worthy. It's a 3 at best. If you do decide to stay here eat at one of the many restaurants 2 blocks away. They were all amazing!
The location of this property is perfect. Walking distance from the ferry and pretty much on the beach. Directions to the main entrance could be a little clearer but we eventually found it. The staff is exceptional and even welcomed us with a glass of champagne. The rooms are definitely dated and could definitely be cleaner as there was hair in the corners of the room and in the shower. The towels were very old and hard and crunchy, I did not appreciate that. They offered us the all inclusive option for $60 which we did for one day. The breakfast is included in the stay was pretty decent. However, the dinner option at the steakhouse was AWFUL! It was served Brazilian churascharia style. They had 6 different meat 3 of which were pork and we don't eat pork. When they did bring the steaks over they served us the most meager portions possible. And when we asked for more they had an issue with that. We explained that we had barely eaten the entire time and one server took pity on us and brought us back a second slice of steak. We left there hungry and went to eat elsewhere. They only serve bottom shelf liquor with Jose Cuervo being the only tequila option. Once I asked the bartender at the pool if there were any top shelf option he responded "Do you see any?" Overall the stay was fine but this resort is definitely not 4 or 5 star worthy. It's a 3 at best. If you do decide to stay here eat at one of the many restaurants 2 blocks away. They were all amazing!
10
Justine
7 de out. de 2025
·
Hospedou-se por 4 noites
Great location and beach is beautiful. Great downtown area in walking distance.
Great location and beach is beautiful. Great downtown area in walking distance.
10
Jesse
15 de jun. de 2025
·
Hospedou-se por 3 noites
Great location, I would definitely stay again
Great location, I would definitely stay again
8
Ralph
1 de jul. de 2025
·
Hospedou-se por 4 noites
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
8
Tracy
20 de jul. de 2025
·
Hospedou-se por 5 noites
Location. Everything near which made it a little noisy but fare trade off.
Location. Everything near which made it a little noisy but fare trade off.
4
Keturah
31 de mai. de 2025
·
Hospedou-se por 4 noites
The location could not have been more centrally located to North Beach, the malecon, and centro. There were a couple of staff members, Jose (bellman) and the wonderful lady who was the omelette chef who deliver exemplary world class service. The room was clean and well maintained. The property was more elegantly designed and appointed than was evident to me prior to booking. Beach time - lounging by the beach at this property is far less than ideal. First, you have a minuscule amount of space from the time you step into the ocean until you reach the buoy. Swimming is impossible because people are compacted in the tiniest area I’ve ever seen. Swimming on the other side of the buoy is highly inadvisable because right up to the buoy and alongside it boats of all types are constantly speeding by or yelling from loud speakers on party catamarans for everyone to clear the water so they can dock in the tiny area allotted to this hotel. Despite staying in an oceanfront property we had to pay for visits to other beach clubs in the area that were alongside better strips of the beach with more access. We purchased AI solely to enjoy drinks and snacks on the beach, as we knew from other reviews dinner service was not good. Service ranged from apathetic to surly & the food was inedible. Drinks were equally bad. Watched a Paloma being made, it was a glass of Fresca & splash of tequila. We gave up after Day 2 and opted for beach clubs we paid for during the remaining days of our stay.
The location could not have been more centrally located to North Beach, the malecon, and centro. There were a couple of staff members, Jose (bellman) and the wonderful lady who was the omelette chef who deliver exemplary world class service. The room was clean and well maintained. The property was more elegantly designed and appointed than was evident to me prior to booking. Beach time - lounging by the beach at this property is far less than ideal. First, you have a minuscule amount of space from the time you step into the ocean until you reach the buoy. Swimming is impossible because people are compacted in the tiniest area I’ve ever seen. Swimming on the other side of the buoy is highly inadvisable because right up to the buoy and alongside it boats of all types are constantly speeding by or yelling from loud speakers on party catamarans for everyone to clear the water so they can dock in the tiny area allotted to this hotel. Despite staying in an oceanfront property we had to pay for visits to other beach clubs in the area that were alongside better strips of the beach with more access. We purchased AI solely to enjoy drinks and snacks on the beach, as we knew from other reviews dinner service was not good. Service ranged from apathetic to surly & the food was inedible. Drinks were equally bad. Watched a Paloma being made, it was a glass of Fresca & splash of tequila. We gave up after Day 2 and opted for beach clubs we paid for during the remaining days of our stay.
10
Jerry
21 de set. de 2025
·
Hospedou-se por 5 noites
Great location. Right off the main strip by still very private and low key. It was the best of both worlds. Plus they have their own beach club too. Amazing.
Great location. Right off the main strip by still very private and low key. It was the best of both worlds. Plus they have their own beach club too. Amazing.
10
Joyce
5 de jul. de 2025
·
Hospedou-se por 4 noites
Privilege Aluxes is an adult only property located near North Beach. It is centrally located with a short walk to gorgeous beaches, shopping, and dining.
Privilege Aluxes is an adult only property located near North Beach. It is centrally located with a short walk to gorgeous beaches, shopping, and dining.
10
Fredric Jay
8 de nov. de 2025
·
Hospedou-se por 7 noites
Excellent location and loved that you can walk everywhere!! We will definitely be back!
Excellent location and loved that you can walk everywhere!! We will definitely be back!
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O buffet de café da manhã recebe elogios frequentes, e vários hóspedes apreciaram Satay, Sabor e o clube de praia; alguns acharam o sistema com tudo incluído conveniente. O feedback geral é misto, citando variedade limitada, qualidade inconsistente e, ocasionalmente, bebidas fracas ou básicas.
Avaliações dos hóspedes relacionadas
10
Barbara
26 de abr. de 2025
·
Hospedou-se por 5 noites
P/A was our first experience in Mexico and was truly an amazing experience! My only wish , was that they had buffet options for lunch and dinner like they do breakfast. Was there with my husband to relax and enjoy time together. We will definitely be back!
P/A was our first experience in Mexico and was truly an amazing experience! My only wish , was that they had buffet options for lunch and dinner like they do breakfast. Was there with my husband to relax and enjoy time together. We will definitely be back!
10
Tamela
30 de set. de 2025
·
Hospedou-se por 4 noites
The resort was quiet and clean. Great breakfast buffet. Very nice resort. We will be back!!!
The resort was quiet and clean. Great breakfast buffet. Very nice resort. We will be back!!!
8
Jesse
2 de out. de 2025
·
Hospedou-se por 4 noites
Food was horrible
Food was horrible
10
Yolanda Michele
15 de ago. de 2025
·
Hospedou-se por 7 noites
The food was average but the steak house and the Asian restaurant were delicious. The service was mediocre, some servers were there just for a job as well as the bartenders. This is more of a relaxing resort not alot going on. They did have one fire show during a 7 day stay. I didn’t care for the music at the bars, it was instrumental.
The food was average but the steak house and the Asian restaurant were delicious. The service was mediocre, some servers were there just for a job as well as the bartenders. This is more of a relaxing resort not alot going on. They did have one fire show during a 7 day stay. I didn’t care for the music at the bars, it was instrumental.
8
Joseph
19 de set. de 2025
·
Hospedou-se por 8 noites
This is the second time we have stayed at the property. The first time we stayed about 5 years ago. Property since then has lost about half a star as the service attendance has decreased slightly and the food portions are very small. Due to this, I highly recommend that you only get the breakfast only package. Breakfast continues to be quite good and robust. I still recommend the property for its amazing beach and proximity to Isla Mujeres's Main Street, which continues to have top class restaurants no matter the cuisine you choose.
This is the second time we have stayed at the property. The first time we stayed about 5 years ago. Property since then has lost about half a star as the service attendance has decreased slightly and the food portions are very small. Due to this, I highly recommend that you only get the breakfast only package. Breakfast continues to be quite good and robust. I still recommend the property for its amazing beach and proximity to Isla Mujeres's Main Street, which continues to have top class restaurants no matter the cuisine you choose.
10
Steven Ray
15 de out. de 2025
·
Hospedou-se por 6 noites
I have been to Privleges 6 times now. The only thing I found to be underwhelming was the food. Everything else was on point.
I have been to Privleges 6 times now. The only thing I found to be underwhelming was the food. Everything else was on point.
6
Paula
20 de ago. de 2025
·
Hospedou-se por 6 noites
Service could have been better and dining options weren’t great.
Service could have been better and dining options weren’t great.
10
Jennifer
24 de abr. de 2025
·
Hospedou-se por 7 noites
We stayed at Privileges Aluxes in April 2025, and I would highly recommend staying there. Housekeeping kept our room spotless, the grounds around the pool were beautifully kept and the beach was incredible! We went with the all inclusive option - the breakfast buffet had a wide variety of options and the food was good, as can be expected for a buffet catering to lots of people. The pool and beach restaurants were excellent, food was hot and arrived quickly. Sabor restaurant was wonderful, I highly recommend their Tiramisu! Satay was amazing, but their service was slow - it took about 45 minutes to get our entrees after our appetizers. The only negative that really bothered me about this resort was when we tried booking a boat tour through the hotel. We wanted a glass bottom boat specifically and the worker booking tours tried selling us on a sunset boat ride and told us there was no glass bottom boat tour on the island and we would have to go to Cancun. I understand trying to promote the tours your hotel is offering, but this was blatantly lying to guests. We had looked into these boats prior to arriving, so the next day we booked an incredible glass bottom boat tour a few blocks away from the resort. Overall, it's a well maintained, high quality resort and you can tell the staff take pride in their work!
We stayed at Privileges Aluxes in April 2025, and I would highly recommend staying there. Housekeeping kept our room spotless, the grounds around the pool were beautifully kept and the beach was incredible! We went with the all inclusive option - the breakfast buffet had a wide variety of options and the food was good, as can be expected for a buffet catering to lots of people. The pool and beach restaurants were excellent, food was hot and arrived quickly. Sabor restaurant was wonderful, I highly recommend their Tiramisu! Satay was amazing, but their service was slow - it took about 45 minutes to get our entrees after our appetizers. The only negative that really bothered me about this resort was when we tried booking a boat tour through the hotel. We wanted a glass bottom boat specifically and the worker booking tours tried selling us on a sunset boat ride and told us there was no glass bottom boat tour on the island and we would have to go to Cancun. I understand trying to promote the tours your hotel is offering, but this was blatantly lying to guests. We had looked into these boats prior to arriving, so the next day we booked an incredible glass bottom boat tour a few blocks away from the resort. Overall, it's a well maintained, high quality resort and you can tell the staff take pride in their work!
10
james
29 de jul. de 2025
·
Hospedou-se por 7 noites
This place was simply amazing. My wife and i spent 7 days here and all were great. All of the people working here were the best they were all so nice and worked their butts off. From the second we walked in it was a great experience we were greeted with cooling towers and champaign while waiting to check in. food was good the rodizio night was the best and satay was second. Room service also great they were so fast and we ordered the breakfast room service 1 day for 7am and it was at our room at exactly 7am. room was great and the and the people that came and cleaned the room every day did an amazing job and also left us some surprises like champaign and towels folded like swans with rose pedals on our bed. they knew it was out anniversary so that probably explains that. beach is the most amazing I've ever been to not a single piece of sea weed. will defiantly be back.
This place was simply amazing. My wife and i spent 7 days here and all were great. All of the people working here were the best they were all so nice and worked their butts off. From the second we walked in it was a great experience we were greeted with cooling towers and champaign while waiting to check in. food was good the rodizio night was the best and satay was second. Room service also great they were so fast and we ordered the breakfast room service 1 day for 7am and it was at our room at exactly 7am. room was great and the and the people that came and cleaned the room every day did an amazing job and also left us some surprises like champaign and towels folded like swans with rose pedals on our bed. they knew it was out anniversary so that probably explains that. beach is the most amazing I've ever been to not a single piece of sea weed. will defiantly be back.
8
Denise Renee
26 de mar. de 2025
·
Hospedou-se por 5 noites
This property was great! The food was amazing. The drinks were pretty weak, and their was not much for entertainment.
This property was great! The food was amazing. The drinks were pretty weak, and their was not much for entertainment.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Eliana
26 de dez. de 2024
·
Hospedou-se por 4 noites
O hotel é sossegado, para que gosta de tranquilidade . O cardápio se tornará repetitivo se ficar no all inclusive por mais de quatro dias. A localizacao e conforto sao ótimos. A maioria dos funcionários são excelentes no atendimento, principalmente os do restaurante Sabor. O atendimento no beach club da praia é visivel o bom atendimento de alguns meseiros aos brasileiros.
O hotel é sossegado, para que gosta de tranquilidade . O cardápio se tornará repetitivo se ficar no all inclusive por mais de quatro dias. A localizacao e conforto sao ótimos. A maioria dos funcionários são excelentes no atendimento, principalmente os do restaurante Sabor. O atendimento no beach club da praia é visivel o bom atendimento de alguns meseiros aos brasileiros.
8
Henrique
16 de abr. de 2022
·
Hospedou-se por 3 noites
Hotel muito confortável, localização excelente. De frente para melhor praia da ilha, com um Beach Club na areia da praia. Se estiver no ALL INCLUSIVE será perfeito! Atendimento na areia da praia com comida e bebida a vontade!! Quarto amplo e confortável, bem moderno. Único porém: uma boa quantidade de apartamentos tem vista para o cemitério. Meio sinistro. O meu apartamento tava escrito vista pro mar, quase não havia vista pro mar, 98% da vista era para o cemitério, isso precisa ser citado! Me senti engano e quando fui solicitar a troca a atendente foi bem seca, meio grossa falando que estava lotado. Sim, mas eu não paguei caro pra ter vista para cemitério!!! Além disso tive que implorar para repor snacks e bebidas alcoólicas no quarto. Mesmo deixando por escrito e ligando, enrolavam, pareciam não querer. A sorte deles é estar no paraíso e na melhor praia! Ahh, os restaurantes são muito bons, embora tenha que ficar atento para reservar cedo, pois esgota logo, se esgotar só vai restar uma opção que não precisa de reserva. Serviço encerra as 22H, deveria ser até 23/00H.
Hotel muito confortável, localização excelente. De frente para melhor praia da ilha, com um Beach Club na areia da praia. Se estiver no ALL INCLUSIVE será perfeito! Atendimento na areia da praia com comida e bebida a vontade!! Quarto amplo e confortável, bem moderno. Único porém: uma boa quantidade de apartamentos tem vista para o cemitério. Meio sinistro. O meu apartamento tava escrito vista pro mar, quase não havia vista pro mar, 98% da vista era para o cemitério, isso precisa ser citado! Me senti engano e quando fui solicitar a troca a atendente foi bem seca, meio grossa falando que estava lotado. Sim, mas eu não paguei caro pra ter vista para cemitério!!! Além disso tive que implorar para repor snacks e bebidas alcoólicas no quarto. Mesmo deixando por escrito e ligando, enrolavam, pareciam não querer. A sorte deles é estar no paraíso e na melhor praia! Ahh, os restaurantes são muito bons, embora tenha que ficar atento para reservar cedo, pois esgota logo, se esgotar só vai restar uma opção que não precisa de reserva. Serviço encerra as 22H, deveria ser até 23/00H.
10
Chet
semana passada
·
Hospedou-se por 2 noites
amazing location, lovely staff, clean rooms, grapefruit, and The beach
amazing location, lovely staff, clean rooms, grapefruit, and The beach
10
Chet
semana passada
·
Hospedou-se por 3 noites
Excellent location, stunning beach, right outside the resort. The staff is always ready to provide service. I would come back again.
Excellent location, stunning beach, right outside the resort. The staff is always ready to provide service. I would come back again.
10
eva
há 2 semanas
·
Hospedou-se por 1 noite
Supero todas nuestras expectativas , desde la llegada con el agua y la copa de champañe, todo el personal super atento, desde el guardia , recepción, meseros de los restaurantes, y hasta la habitación de cortesía para después del check out, claro que volveremos
Supero todas nuestras expectativas , desde la llegada con el agua y la copa de champañe, todo el personal super atento, desde el guardia , recepción, meseros de los restaurantes, y hasta la habitación de cortesía para después del check out, claro que volveremos
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-18: NO DATA
- 2026-09-19: 303.89552522583006USD
- 2026-09-20: 208.38446859283445USD
- 2026-09-21: 210.44347568359373USD
- 2026-09-22: 198.4917831588745USD
- 2026-09-23: 207.40338682403564USD
- 2026-09-24: 207.40338682403564USD
- 2026-09-25: 231.8184014968872USD
- 2026-09-26: 232.0430035736084USD
- 2026-09-27: 231.91048081665036USD
- 2026-09-28: 221.0924131072998USD
- 2026-09-29: 221.0924131072998USD
- 2026-09-30: 209.79732652893065USD
- 2026-10-01: 209.7172453704834USD
- 2026-10-02: 265.17637269439695USD
- 2026-10-03: 261.29963540649413USD
- 2026-10-04: 283.5572580657959USD
- 2026-10-05: 230.35093003234863USD
- 2026-10-06: 230.22331163330077USD
- 2026-10-07: 230.35093003234863USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 266.73103663635254USD
- 2026-10-12: 230.30318260498046USD
- 2026-10-13: 241.9817549407959USD
- 2026-10-14: 241.64035908355712USD
- 2026-10-15: 254.0283643066406USD
- 2026-10-16: 251.75279478302USD
- 2026-10-17: 254.05833343658446USD
- 2026-10-18: 293.90566344299316USD
- 2026-10-19: 289.884107472229USD
- 2026-10-20: 294.0462083282471USD
- 2026-10-21: 365.5657240783691USD
- 2026-10-22: 378.5542854431152USD
- 2026-10-23: 359.24926140136716USD
- 2026-10-24: 289.02959316864013USD
- 2026-10-25: 371.4030309875488USD
- 2026-10-26: 365.5657240783691USD
- 2026-10-27: 281.0613602630615USD
- 2026-10-28: 323.11892673950194USD
- 2026-10-29: 322.42699190063473USD
- 2026-10-30: 324.0487229370117USD
- 2026-10-31: 357.1974532073974USD
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 367.4083614074707USD
- 2026-11-04: 421.797445413208USD
- 2026-11-05: 356.170340536499USD
- 2026-11-06: 577.2955427795409USD
- 2026-11-07: 339.5527294738769USD
- 2026-11-08: 347.3764064300537USD
- 2026-11-09: 356.170340536499USD
- 2026-11-10: 384.4265534179687USD
- 2026-11-11: 309.18263323974605USD
- 2026-11-12: 429.96898146972654USD
- 2026-11-13: 325.22720511169433USD
- 2026-11-14: 326.1678259277343USD
- 2026-11-15: 350.35962225341797USD
- 2026-11-16: 305.64718671569824USD
- 2026-11-17: 283.65735951385494USD
- 2026-11-18: 353.4924560241699USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando resort antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Crianças de 14 anos ou menos não são permitidas nesta propriedade somente para adultos.
- Somente hóspedes registrados podem ter acesso aos quartos.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- Há possibilidade de check-out sem contato.
- Taxa de traslado de/para o aeroporto: MXN 2000 por pessoa (ida e volta)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Transporte de e para o aeroporto
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Serviços
Balcão de turismo
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Armazenamento de bagagem
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Mergulho
Pesca
Piscina externa
Música ao vivo
Evening Entertainment
Mobiliário de área externa
Terraço
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Massagem
Solário
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Café da manhã no quarto
Quarto para alérgicos disponível
Apenas para adultos
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Transporte de e para o aeroporto
Internet
Wi-fi grátis