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SpringHill Suites by Marriott Charlotte City Center

211 $

/ Nacht

Ø-Preis Oktober

SpringHill Suites by Marriott Charlotte City Center - Image 1

SpringHill Suites by Marriott Charlotte City Center - Zimmer

SpringHill Suites by Marriott Charlotte City Center - Zimmer

SpringHill Suites by Marriott Charlotte City Center - Rezeption

SpringHill Suites by Marriott Charlotte City Center - Badezimmer

Preise für SpringHill Suites by Marriott Charlotte City Center

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211 $

/ Nacht

Ø-Preis Oktober

Monatliche Durchschnittspreise

Bei SpringHill Suites by Marriott Charlotte City Center ist Dezember mit durchschnittlich 168 $ pro Nacht der günstigste Monat und Juli mit 228 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in SpringHill Suites by Marriott Charlotte City Center nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	169 $
Februar	168 $
März	204 $
April	191 $
Mai	183 $
Juni	204 $
Juli	228 $
August	206 $
September	196 $
Oktober	211 $
November	172 $
Dezember	168 $

Am teuersten: Juli (ca. 228 $)

Am günstigsten: Dezember (ca. 168 $)

Über diese Unterkunft

Für deine Freizeit steht Folgendes zur Verfügung: Fitnessmöglichkeiten, kostenloses WLAN und ein Ballsaal.

Annehmlichkeiten

Für deine Freizeit steht Folgendes zur Verfügung: Fitnessmöglichkeiten, kostenloses WLAN und ein Ballsaal.

Services der Unterkunft

Zum Angebot gehören ein kostenloser Internetzugang per Kabel, ein Businesscenter und ein Express-Check-in. Wenn du eine Veranstaltung in Charlotte planst, ist dieses Hotel eine gute Wahl, denn zu den 4090 Quadratfuß (380 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und Tagungsräume.

Gastronomie

SpringHill Suites Charlotte City Center bietet seinen Gästen ein Restaurant mit köstlichen Speisen. Deinen Durst kannst du an der Bar/Lounge stillen. Ein inbegriffenes Frühstücksbuffet wird täglich von 06:30 Uhr bis 09:30 Uhr angeboten.

Zimmer

Fühl dich in einem der 195 klimatisierten Zimmer mit Kühlschrank und Smart-TV wie zu Hause. Dein Bett bietet hochwertige Bettwaren; außerdem sind alle Zimmer mit Schlafsofas (Doppelbett) ausgestattet. Es gibt einen kostenfreien Internetzugang per Kabel und WLAN sowie Satellitenempfang. Die Badezimmer bieten Duschen und Haartrockner.

Lage

SpringHill Suites Charlotte City Center besticht durch eine zentrale Lage in Charlotte, nur wenige Schritte von Spectrum Center und nur 10 Minuten Fußmarsch von Bank of America Corporate Center entfernt. Dieses Hotel ist 0,9 km von Charlotte Convention Center und 0,9 km von NASCAR Hall of Fame entfernt.

In der Nähe

Blumenthal Performing Arts Center(0.3 Meilen)
Bank of America Corporate Center(0.3 Meilen)
Queen City Quarter(0.3 Meilen)
Spectrum Center(0.3 Meilen)
Discovery Place(0.4 Meilen)
Charlotte Convention Center(0.5 Meilen)
Johnson & Wales University – Charlotte(0.5 Meilen)
The Green(0.6 Meilen)
NASCAR Hall of Fame(0.6 Meilen)
Charlotte City Center Visitor Info Center ( Besucherinfo-Zentrum)(0.6 Meilen)
Romare Bearden Park(0.6 Meilen)
Bechtler Museum of Modern Art(0.7 Meilen)
Mint Museum Uptown(0.7 Meilen)
Harvey B. Gantt Center for African-American Arts + Culture(0.7 Meilen)
Truist Field(0.7 Meilen)
Flughafen Charlotte-Douglas Intl. (CLT)(10.1 Meilen)
Flughafen Concord Regional (USA)(15.4 Meilen)

Parkmöglichkeiten
Restaurant
Nichtraucher-Zimmer
Business-Center
Parkservice
Chemische Reinigung

Lage

311 East 5th Street, First Ward, Charlotte, North Carolina, USA

Blumenthal Performing Arts Center (0.3 Meilen)

Bank of America Corporate Center (0.3 Meilen)

Queen City Quarter (0.3 Meilen)

Spectrum Center (0.3 Meilen)

Discovery Place (0.4 Meilen)

Charlotte Convention Center (0.5 Meilen)

Zimmeroptionen

7

Studio, 1 Schlafzimmer (Trundle Sofa)

Zimmerdetails

1 Großes Doppelbett

und

1 Trundle Bed

Für bis zu 4 Personen

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

5

Studio, Mehrere Betten

Zimmerdetails

2 Doppelbetten

und

1 Trundle Bed

Für bis zu 6 Personen

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

5

Suite, Mehrere Betten, Ausstattung für hörgeschädigte Menschen

Zimmerdetails

2 Doppelbetten

und

1 Trundle Bed

Für bis zu 6 Personen

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Suite, Mehrere Betten, Ausstattung für hörgeschädigte Menschen (Roll-in Shower)

Zimmerdetails

1 Großes Doppelbett

und

1 Trundle Bed

Für bis zu 4 Personen

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Suite, Mehrere Betten, rollstuhlgeeignete Dusche

Zimmerdetails

1 Großes Doppelbett

und

1 Trundle Bed

Für bis zu 4 Personen

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

Gästebewertungen zu SpringHill Suites by Marriott Charlotte City Center

9

Hervorragend

Basierend auf 1.912 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftsreisende

14%

Paare

28%

Familien

25%

Gruppen

31%

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

Im SpringHill Suites by Marriott Charlotte City Center loben Reisende die unschlagbare Lage im Herzen von Uptown gegenüber dem Spectrum Center und die gute Erreichbarkeit von Restaurants und Veranstaltungsorten. Häufig wird auch auf saubere, komfortable Zimmer und freundliches Personal hingewiesen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

Im SpringHill Suites by Marriott Charlotte City Center loben Reisende die unschlagbare Lage im Herzen von Uptown gegenüber dem Spectrum Center und die gute Erreichbarkeit von Restaurants und Veranstaltungsorten. Häufig wird auch auf saubere, komfortable Zimmer und freundliches Personal hingewiesen.

Viele Gäste empfinden die Zimmer als geräumig mit modernem Design und teilweise mit Blick auf die Stadt. Zu den häufigsten Nachteilen gehören Lärm durch den Stadtverkehr und die Straßenbahn, teures Parken und gelegentliche Verzögerungen beim Valet Parking sowie sporadische Ausfälle der Aufzüge. Sauberkeit und Service sind meist gut, können aber schwanken, da es vereinzelt zu Versäumnissen bei der Reinigung und Problemen bei der Abrechnung oder beim Check-in kommt. Erwarten Sie einen komfortablen Aufenthalt im Stadtzentrum, der ideal für Veranstaltungen ist, wenn Sie mit städtischem Lärm und gebührenpflichtigem Parken vertraut sind.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Das Parken ist gebührenpflichtig und wird oft als teuer beschrieben. Die Erfahrungen mit dem Valet Parking sind unterschiedlich, und es kann gelegentlich zu langen Wartezeiten kommen. Über Ausfälle der Aufzüge wurde berichtet, und die Lobbybar öffnet nur abends.

Ähnliche Gästebewertungen

8

Crystal

22. Juli 2025

·

Aufenthalt für 4 Nächte

$40/night for parking is wild! Though parking staff was very nice! On Saturday, there was only waffles and

$40/night for parking is wild! Though parking staff was very nice! On Saturday, there was only waffles and

4

jennifer

7. Juli 2025

·

Aufenthalt für 2 Nächte

Rooms comfortable but very noisy. Room wasn’t serviced during our stay. Only one out of the three lifts worked. Breakfast finished at 9:30, not 10am as reception told us. Woman in breakfast room unhelpful and rude.

Rooms comfortable but very noisy. Room wasn’t serviced during our stay. Only one out of the three lifts worked. Breakfast finished at 9:30, not 10am as reception told us. Woman in breakfast room unhelpful and rude.

8

Michael

29. Juni 2025

·

Aufenthalt für 2 Nächte

Close enough to all attractions. Spacious rooms. Bathroom fan didn’t work and got steamy but not an inconvenience. Area didn’t feel overly safe upon arrival but Valet outside took care of it immediately. Breakfast was very good compared to other hotels I’ve been to in that price range. Elevators 1/2 didn’t work and we were forced to wait for just one elevator for all guests. 11th floor with bags was not an option. Ice machine very clean but no vending machines in hallways. Small variety store beside from desk for snacks was available but on ground floor. All in all, I’m pleased with the hotel. True Marriott experience.

Close enough to all attractions. Spacious rooms. Bathroom fan didn’t work and got steamy but not an inconvenience. Area didn’t feel overly safe upon arrival but Valet outside took care of it immediately. Breakfast was very good compared to other hotels I’ve been to in that price range. Elevators 1/2 didn’t work and we were forced to wait for just one elevator for all guests. 11th floor with bags was not an option. Ice machine very clean but no vending machines in hallways. Small variety store beside from desk for snacks was available but on ground floor. All in all, I’m pleased with the hotel. True Marriott experience.

6

ASHLEY

10. Sept. 2023

·

Aufenthalt für eine Nacht

Elevator don't work!

Elevator don't work!

10

Javier

3. Sept. 2023

·

Aufenthalt für 2 Nächte

Great location with restaurants nearby. Hotel has 3 elevators but only 1 was working. Last day hotel was packed and elevator took about 10 minutes to finally be able to get on

Great location with restaurants nearby. Hotel has 3 elevators but only 1 was working. Last day hotel was packed and elevator took about 10 minutes to finally be able to get on

6

Victoria

23. März 2025

·

Aufenthalt für 2 Nächte

Amazing place to stay but will more than likely never book this location again. After spending a lot of money for a nice room to stay, they make you pay the valet fee $40 a day or you have to pay for the parking deck beside the hotel which is $45 a day. We booked a room for 2 people and had 2 cars so paying almost $600 for a room then having to pay almost $200 more for 2 cars to park for 2 days is ridiculous and not realistic. Also the website says does say that they have $40 valet services but no information about how it is required or how much parking is going to cost in the parking deck.

Amazing place to stay but will more than likely never book this location again. After spending a lot of money for a nice room to stay, they make you pay the valet fee $40 a day or you have to pay for the parking deck beside the hotel which is $45 a day. We booked a room for 2 people and had 2 cars so paying almost $600 for a room then having to pay almost $200 more for 2 cars to park for 2 days is ridiculous and not realistic. Also the website says does say that they have $40 valet services but no information about how it is required or how much parking is going to cost in the parking deck.

8

Darcey

28. Mai 2024

·

Aufenthalt für 3 Nächte

It was easy walking to many restaurants and it was a clean hotel with a nice contemporary breakfast,however the valet costs 40 dollars a night ( typical for that area) and when we were leaving in the morning there was no valet person to get our car and we waited 35 minutes. Finally the lady behind the counter was able to retrieve our keys so my husband to get the car.

It was easy walking to many restaurants and it was a clean hotel with a nice contemporary breakfast,however the valet costs 40 dollars a night ( typical for that area) and when we were leaving in the morning there was no valet person to get our car and we waited 35 minutes. Finally the lady behind the counter was able to retrieve our keys so my husband to get the car.

10

Cassi

22. Juli 2025

·

Aufenthalt für 3 Nächte

Great stay at this property! Our only issue was the cost of parking/valet and this was due to our lack of research before staying in this type of city area. We didn’t expect to pay so much for parking but the hotel was clean, nice staff and the complementary breakfast was good!

Great stay at this property! Our only issue was the cost of parking/valet and this was due to our lack of research before staying in this type of city area. We didn’t expect to pay so much for parking but the hotel was clean, nice staff and the complementary breakfast was good!

4

Charese

15. Nov. 2025

·

Aufenthalt für eine Nacht

Parking options were horrible. We had to pay $25 parking every time we left the parking deck. They were trying to force us to pay for valet parking. Also we called guest service for towels and rags and never received them!!!

Parking options were horrible. We had to pay $25 parking every time we left the parking deck. They were trying to force us to pay for valet parking. Also we called guest service for towels and rags and never received them!!!

8

Gale

27. Okt. 2025

·

Aufenthalt für eine Nacht

Love this hotel, stayed there before will stay there again. HOWEVER, do NOT use their valet. Absolutely horrible. Yes, we were there on a busy day but took NEARLY and hour to get our car. Each valet would disappear for 15 minutes at a time with only one car. They started using an app which initially I thought was nice but it did not good and actually seemed to slow the process. Even when we got there, had to wait while a valet chatted with a lady who didn’t even use the service for 5 minutes. May have been helpful to her but by the time we got up to then there were 5 more cars behind us.

Love this hotel, stayed there before will stay there again. HOWEVER, do NOT use their valet. Absolutely horrible. Yes, we were there on a busy day but took NEARLY and hour to get our car. Each valet would disappear for 15 minutes at a time with only one car. They started using an app which initially I thought was nice but it did not good and actually seemed to slow the process. Even when we got there, had to wait while a valet chatted with a lady who didn’t even use the service for 5 minutes. May have been helpful to her but by the time we got up to then there were 5 more cars behind us.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Viele Gäste berichten von sehr sauberen Zimmern und öffentlichen Bereichen, aber in zahlreichen Bewertungen werden versäumte Reinigungsarbeiten, schmutzige Bettwäsche oder Handtücher sowie gelegentliche Probleme im Badezimmer erwähnt. Die Sauberkeit wirkt insgesamt inkonsistent und nicht durchgehend tadellos.

Ähnliche Gästebewertungen

6

Martina

6. Mai 2024

·

Aufenthalt für eine Nacht

Our bed linens had not been changed from previous guest. We had spots of blood smear and hair on them. So gross. I asked the front desk for clean sheets and the clerk said,"fine" I will send some up. No apology. When a guy came up with two sets of linens, he just smirked and said " here." Did not offer to put the sheets on. So we did ourselves. This is not our usual experience with any hotel and especially not with Marriott brand. The next morning in reporting to the desk clerk our experience, she was very nice and apologetic.

Our bed linens had not been changed from previous guest. We had spots of blood smear and hair on them. So gross. I asked the front desk for clean sheets and the clerk said,"fine" I will send some up. No apology. When a guy came up with two sets of linens, he just smirked and said " here." Did not offer to put the sheets on. So we did ourselves. This is not our usual experience with any hotel and especially not with Marriott brand. The next morning in reporting to the desk clerk our experience, she was very nice and apologetic.

2

Rachel

15. Juli 2024

·

Aufenthalt für eine Nacht

This is the second time I’ve stayed here and both times the bathroom was not cleaned. There were hairs all over the floor in the bathroom and the shower walls. Additionally, I found some weird food stains on the desk that weren’t cleaned. Do not stay here if you want something clean!

This is the second time I’ve stayed here and both times the bathroom was not cleaned. There were hairs all over the floor in the bathroom and the shower walls. Additionally, I found some weird food stains on the desk that weren’t cleaned. Do not stay here if you want something clean!

10

KIARA

19. Juli 2025

·

Aufenthalt für eine Nacht

Very clean

Very clean

10

Sherry

6. Nov. 2025

·

Aufenthalt für eine Nacht

Rooms are clean and beds are comfortable. Great location to everything downtown Charlotte. Staff was great.

Rooms are clean and beds are comfortable. Great location to everything downtown Charlotte. Staff was great.

10

Fiona

13. Okt. 2025

·

Aufenthalt für eine Nacht

Overall a great stay. The property is modern, clean and in an excellent location. Walking distance to everything. The room was ver clean and comfortable.

Overall a great stay. The property is modern, clean and in an excellent location. Walking distance to everything. The room was ver clean and comfortable.

4

Jenn

13. Mai 2025

·

Aufenthalt für eine Nacht

The room didn't feel clean...

The room didn't feel clean...

8

D

8. Nov. 2025

·

Aufenthalt für eine Nacht

Clean room, quiet, friendly staff

Clean room, quiet, friendly staff

10

Stephanie

7. Nov. 2025

·

Aufenthalt für eine Nacht

Clean room, great location. Came into town for the night with my 18 year old son and his friend for a concert at spectrum. I felt so safe being close by them but allowing them to be independent.

Clean room, great location. Came into town for the night with my 18 year old son and his friend for a concert at spectrum. I felt so safe being close by them but allowing them to be independent.

4

Simon

3. Juni 2023

·

Aufenthalt für 2 Nächte

Room was dirty, Old hair in the towels, The sheets were worn and did not fit the bed. Stains everywhere. Got the job done but for that much money I expected a little nicer.

Room was dirty, Old hair in the towels, The sheets were worn and did not fit the bed. Stains everywhere. Got the job done but for that much money I expected a little nicer.

6

Carla

27. Nov. 2023

·

Aufenthalt für eine Nacht

Property is in a great location. Staff were kind. The bedroom was clean, however our bathroom was not. The shower had mold in it. Also, our room was right beside train tracks which we were not aware of and the train kept us up all night.

Property is in a great location. Staff were kind. The bedroom was clean, however our bathroom was not. The shower had mold in it. Also, our room was right beside train tracks which we were not aware of and the train kept us up all night.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind in der Regel geräumig und komfortabel mit modernem Design und teilweise mit Blick auf die Stadt. Mehrere Gäste erwähnten Lärm durch den Stadtverkehr und die Straßenbahn sowie gelegentliche Wartungsprobleme wie Undichtigkeiten, Milchglasfenster in den Badezimmern mit begrenzter Privatsphäre sowie Probleme mit dem Fernseher oder der Beleuchtung.

Ähnliche Gästebewertungen

10

Richard

3. Sept. 2024

·

Aufenthalt für 2 Nächte

I was very impressed with the room, it exceeded my expectations for a hotel of this "star level". Everything was in very good condition and it was roomy and comfortable. It had all the core amenities, microwave, fridge, walk-in shower, etc. If I was going to nit pick, the couch (which was a pull out) could have been comfier; and had more lighting around it (it was hard to read on it). And the bed had built-in nightstands on either side, but only power built into one side. Continental breakfast was standard fare. While you can park in an adjacent parking garage on you own (which actually cost more), the hotel only offers valet parking. Which was fine until the morning of our departure where we had to wait over 30 minutes for our car.

I was very impressed with the room, it exceeded my expectations for a hotel of this "star level". Everything was in very good condition and it was roomy and comfortable. It had all the core amenities, microwave, fridge, walk-in shower, etc. If I was going to nit pick, the couch (which was a pull out) could have been comfier; and had more lighting around it (it was hard to read on it). And the bed had built-in nightstands on either side, but only power built into one side. Continental breakfast was standard fare. While you can park in an adjacent parking garage on you own (which actually cost more), the hotel only offers valet parking. Which was fine until the morning of our departure where we had to wait over 30 minutes for our car.

10

Kenya

17. Juli 2025

·

Aufenthalt für 4 Nächte

I was able to have a Suite while away for a conference, and the room was huge! The property was clean, quiet, and my views of Uptown Charlotte were beautiful. There were plenty of items at breakfast for all dietary needs.

I was able to have a Suite while away for a conference, and the room was huge! The property was clean, quiet, and my views of Uptown Charlotte were beautiful. There were plenty of items at breakfast for all dietary needs.

10

Nicole

17. Feb. 2025

·

Aufenthalt für eine Nacht

We really enjoyed our stay. The room was nice and spacious!

We really enjoyed our stay. The room was nice and spacious!

6

Maura

11. Dez. 2023

·

Aufenthalt für 2 Nächte

The room was clean and the main areas were clean and modern and updated. The window in the room leaked and there was a lot of rain for the 2 days we stayed. We had some clothes placed on the floor and the window leaked onto the carpet where the clothes were so when it was time to leave we had to pack sopping wet clothes. The bathroom sink was also not draining well. And one of the blinds on the windows was not opening and closing properly.

The room was clean and the main areas were clean and modern and updated. The window in the room leaked and there was a lot of rain for the 2 days we stayed. We had some clothes placed on the floor and the window leaked onto the carpet where the clothes were so when it was time to leave we had to pack sopping wet clothes. The bathroom sink was also not draining well. And one of the blinds on the windows was not opening and closing properly.

8

Thomas

18. März 2025

·

Aufenthalt für 2 Nächte

The only real drawback to this place is the train tracks and noise from them. Other than that I would give it five stars. Great place to see a game at the arena!!

The only real drawback to this place is the train tracks and noise from them. Other than that I would give it five stars. Great place to see a game at the arena!!

8

James

26. Aug. 2024

·

Aufenthalt für 2 Nächte

Hotel was nice, good amenities, great location. Room need quite a bit of TLC...ripped wallpaper, missing tile in bathroom, soap/shampoo dispenser not attached to wall, laminate damaged at frig/mic cabinet, desktop chipped and scarred.

Hotel was nice, good amenities, great location. Room need quite a bit of TLC...ripped wallpaper, missing tile in bathroom, soap/shampoo dispenser not attached to wall, laminate damaged at frig/mic cabinet, desktop chipped and scarred.

6

Mehrnaz

28. Mai 2023

·

Aufenthalt für eine Nacht

Hotel is near a big parking building and railroad. Throught the night, several larm in the cars were went off and took a looooong time for them to be turned off. Also you hear constant noise from train. It was after 2 am before we could even sleep. And woke up from the sounds around 6 am. Also thete was one person at the front desk thru our stay. Good luck if you needed something. Not sure if i stay in this particular branch again.

Hotel is near a big parking building and railroad. Throught the night, several larm in the cars were went off and took a looooong time for them to be turned off. Also you hear constant noise from train. It was after 2 am before we could even sleep. And woke up from the sounds around 6 am. Also thete was one person at the front desk thru our stay. Good luck if you needed something. Not sure if i stay in this particular branch again.

8

Hanna B

27. Juli 2025

·

Aufenthalt für 4 Nächte

Train bells all the time

Train bells all the time

6

Ron

27. Jan. 2024

·

Aufenthalt für eine Nacht

Hotel was average with the biggest problems being cleanliness and lighting/bathroom issues. The staff was friendly and breakfast was pretty good. Lighting in the room was not good. The light that actually gave off good light was the bathroom and its door was glass so if this light had to be turned on at night it lit the room up. Also the door wasn’t exactly see through but you could see a pretty revealing silhouette. Room has some small dirt and trash in it as well.

Hotel was average with the biggest problems being cleanliness and lighting/bathroom issues. The staff was friendly and breakfast was pretty good. Lighting in the room was not good. The light that actually gave off good light was the bathroom and its door was glass so if this light had to be turned on at night it lit the room up. Also the door wasn’t exactly see through but you could see a pretty revealing silhouette. Room has some small dirt and trash in it as well.

10

mikita

5. Apr. 2024

·

The rooms were really spacious and clean. Walking distance to everything.

The rooms were really spacious and clean. Walking distance to everything.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Das Personal wird oft als freundlich und hilfsbereit beschrieben, aber die Servicequalität variiert. Zu den gemeldeten Problemen gehören Verzögerungen beim Check-in, Abrechnungsfehler, Schwierigkeiten, die Reinigung zu erreichen, und Frustrationen beim Valet Parking, die manchmal zu langen Wartezeiten führten.

Ähnliche Gästebewertungen

4

Wayne

27. Dez. 2024

·

Aufenthalt für eine Nacht

Front desk and valet personnel were rude. Treated guests as an inconvenience and gave terrible customer service. Valet acted ugly because we did not use their services. Not a friendly place to stay at all.

Front desk and valet personnel were rude. Treated guests as an inconvenience and gave terrible customer service. Valet acted ugly because we did not use their services. Not a friendly place to stay at all.

4

Felix

9. Nov. 2024

·

Aufenthalt für eine Nacht

The hotel was fine but we did have a few issues on our stay. I tried to call the help desk and service department several times to get more towels I just gave up and use the dirty one we have . Then we pay for ballet parking it took over 45 min to get our car which I could park it somewhere else and pick up myself we didn’t use the car at all and we didn’t like they took so long to get during checkout basically we feel we over paid for a service we didn’t received. Unfortunately not a good experience overall and the Barthroom wasn’t clean there were some signs of dirt but since we couldn’t get in touch with service department or help desk I just dropped the card on the box and left . Hopefully they look into this and have someone to respond to guest needs . The place it’s on a Greta location but I was expecting a better experience.

The hotel was fine but we did have a few issues on our stay. I tried to call the help desk and service department several times to get more towels I just gave up and use the dirty one we have . Then we pay for ballet parking it took over 45 min to get our car which I could park it somewhere else and pick up myself we didn’t use the car at all and we didn’t like they took so long to get during checkout basically we feel we over paid for a service we didn’t received. Unfortunately not a good experience overall and the Barthroom wasn’t clean there were some signs of dirt but since we couldn’t get in touch with service department or help desk I just dropped the card on the box and left . Hopefully they look into this and have someone to respond to guest needs . The place it’s on a Greta location but I was expecting a better experience.

2

Charles

16. Juli 2023

·

Aufenthalt für eine Nacht

Checkin was a DISASTER!!! We arrived around 2:00 for 3PM check in. I asked the front desk if we could check in early and they said no. No problem. I was told that my room should be ready around 3PM. About 2:30 a person from the front desk came to the lobby and said for the first 5 people that were there to come up. None of us really knew who the first 5 were. I went up and waited and was told that a room was not ready for me and my family, but should be in about 20 minutes and that they would come and let me know. After 20 minutes I went back up and there was not a 2 Queen room ready still. BUT, within about 5 minutes, a person who came in AFTER me got the 1, 2 Queen room that became available. I ended up waiting until about 3:20 to get our room. This hotel needs a better system to notify people about their room. I would highly recommend that they have a process of getting customers names in a list, based on when they arrived.

Checkin was a DISASTER!!! We arrived around 2:00 for 3PM check in. I asked the front desk if we could check in early and they said no. No problem. I was told that my room should be ready around 3PM. About 2:30 a person from the front desk came to the lobby and said for the first 5 people that were there to come up. None of us really knew who the first 5 were. I went up and waited and was told that a room was not ready for me and my family, but should be in about 20 minutes and that they would come and let me know. After 20 minutes I went back up and there was not a 2 Queen room ready still. BUT, within about 5 minutes, a person who came in AFTER me got the 1, 2 Queen room that became available. I ended up waiting until about 3:20 to get our room. This hotel needs a better system to notify people about their room. I would highly recommend that they have a process of getting customers names in a list, based on when they arrived.

4

Deisy

9. Okt. 2023

·

Aufenthalt für eine Nacht

Checked in,the women in the front office was sorta rude.Once we got into the room we noticed there was only two towels and it was four of us so we called front office request two more towels. We waited and they did not provide us with them. Early Sunday around 5 am there was a couple on the next room arguing really loud that woke us all up.We called front desk from our personal phone because the phone in the room did not work. They told us that they were going to send security to check. We had to call once more.They did and the couple stopped arguing couple minutes and then continue to argue. The couple on that room were banging on the walls, we got up from our beds to feel more safe.As it was morning hours and one was trying to sleep and could not.I would of expect the hotel to take more action. I would not recommend this hotel.

Checked in,the women in the front office was sorta rude.Once we got into the room we noticed there was only two towels and it was four of us so we called front office request two more towels. We waited and they did not provide us with them. Early Sunday around 5 am there was a couple on the next room arguing really loud that woke us all up.We called front desk from our personal phone because the phone in the room did not work. They told us that they were going to send security to check. We had to call once more.They did and the couple stopped arguing couple minutes and then continue to argue. The couple on that room were banging on the walls, we got up from our beds to feel more safe.As it was morning hours and one was trying to sleep and could not.I would of expect the hotel to take more action. I would not recommend this hotel.

2

Eddie Parker

14. Aug. 2023

·

Aufenthalt für 2 Nächte

I recently had the unfortunate experience of staying at your SpringHill Suites location in Uptown Charlotte, North Carolina. I am writing to express my deep disappointment and frustration with the level of service and accommodations I encountered during my stay. Upon my arrival on Saturday afternoon, I was shocked to learn that the room I had booked in advance through Expedia had been sold. I had pre-paid for my room and expected a seamless check-in process, but instead, I was made to wait for at least an hour before being assigned a room. This was a frustrating start to my stay, especially after having made prior arrangements. To add to my disappointment, the room I was eventually given was not the one I had booked. I found myself in a hearing and visual disability room, which was not what I had requested or expected. Furthermore, the television in the room had no volume, rendering it practically unusable, and the refrigerator was also not functioning properly. As a loyal customer of Marriott, I have come to expect a certain standard of quality and service from your establishments. This experience was a stark departure from the usual excellence I associate with your brand. The combination of the room mix-up, the lack of functioning amenities, and the prolonged wait time significantly impacted the enjoyment of my stay and left me feeling frustrated and dissatisfied.

I recently had the unfortunate experience of staying at your SpringHill Suites location in Uptown Charlotte, North Carolina. I am writing to express my deep disappointment and frustration with the level of service and accommodations I encountered during my stay. Upon my arrival on Saturday afternoon, I was shocked to learn that the room I had booked in advance through Expedia had been sold. I had pre-paid for my room and expected a seamless check-in process, but instead, I was made to wait for at least an hour before being assigned a room. This was a frustrating start to my stay, especially after having made prior arrangements. To add to my disappointment, the room I was eventually given was not the one I had booked. I found myself in a hearing and visual disability room, which was not what I had requested or expected. Furthermore, the television in the room had no volume, rendering it practically unusable, and the refrigerator was also not functioning properly. As a loyal customer of Marriott, I have come to expect a certain standard of quality and service from your establishments. This experience was a stark departure from the usual excellence I associate with your brand. The combination of the room mix-up, the lack of functioning amenities, and the prolonged wait time significantly impacted the enjoyment of my stay and left me feeling frustrated and dissatisfied.

10

Stephanie

24. Aug. 2025

·

Aufenthalt für eine Nacht

Great hotel, everything is walking distance. Staff was very welcoming

Great hotel, everything is walking distance. Staff was very welcoming

10

Kelli

8. Mai 2023

·

Aufenthalt für 2 Nächte

The hotel staff were amazing!! They went out of their way to help me out! After I checked out my car wouldn’t start. My battery was dead and one of the staff members brought her car over and helped jump my car off. I am beyond grateful for kindness and hospitality I received. I will stay here again and I will recommend this hotel to friends if they are visiting Charlotte! Thank you so much!

The hotel staff were amazing!! They went out of their way to help me out! After I checked out my car wouldn’t start. My battery was dead and one of the staff members brought her car over and helped jump my car off. I am beyond grateful for kindness and hospitality I received. I will stay here again and I will recommend this hotel to friends if they are visiting Charlotte! Thank you so much!

10

Kelly

20. Okt. 2025

·

Aufenthalt für eine Nacht

Quick and easy check in. Friendly staff.

Quick and easy check in. Friendly staff.

10

Felicia

12. Juni 2024

·

Aufenthalt für eine Nacht

Customer service was top notch! From kitchen,valets cleaning staff all the way to the front desk! Sasha was extremely helpful and courteous! I will recommend this hotel to all my friends and family. I was traveling with my elderly mother and she loved her stay as much as I did.

Customer service was top notch! From kitchen,valets cleaning staff all the way to the front desk! Sasha was extremely helpful and courteous! I will recommend this hotel to all my friends and family. I was traveling with my elderly mother and she loved her stay as much as I did.

8

RAMONA

20. Jan. 2024

·

Aufenthalt für 3 Nächte

After leaving my credit card was charged over $300 for charges that should never have been charged. Valet, I didn't drive and another night's charge, after I pre-paid for my room in advance. When I called, they immediately credited my account but it appeared to be their normal procedure, to charge guests' cards. If I hadn't called, you would have $300 of my money for no reason. It appeared to be a scam.

After leaving my credit card was charged over $300 for charges that should never have been charged. Valet, I didn't drive and another night's charge, after I pre-paid for my room in advance. When I called, they immediately credited my account but it appeared to be their normal procedure, to charge guests' cards. If I hadn't called, you would have $300 of my money for no reason. It appeared to be a scam.

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Lage

Außergewöhnlich zentrale Lage direkt gegenüber dem Spectrum Center und fußläufig zu Restaurants, öffentlichen Verkehrsmitteln und Veranstaltungsorten in der Innenstadt. Viele Gäste erwähnen Lärm durch die Straßenbahn und den Stadtverkehr, insbesondere während Veranstaltungen.

Ähnliche Gästebewertungen

10

SHARON

11. Feb. 2024

·

Aufenthalt für eine Nacht

Excellent location

Excellent location

10

Angela

3. Dez. 2024

·

Aufenthalt für 2 Nächte

We like the location of this property across the street from the Spectrum Center and walking distance to the B of A stadium

We like the location of this property across the street from the Spectrum Center and walking distance to the B of A stadium

10

Kimberly

4. Nov. 2023

·

Aufenthalt für eine Nacht

Very clean room....on 12th floor corner. EXCELLENT HOTEL CHOICE FOR SEEING SHOW AT SPECTRUM CENTER.... LITERALLY STEPS AWAY😊

Very clean room....on 12th floor corner. EXCELLENT HOTEL CHOICE FOR SEEING SHOW AT SPECTRUM CENTER.... LITERALLY STEPS AWAY😊

8

Amber

5. Apr. 2025

·

Aufenthalt für eine Nacht

The only thing I would say is that it is a loud location. Not the fault of the hotel but being downtown. If you don’t mind that then its the perfect place to stay 😊

The only thing I would say is that it is a loud location. Not the fault of the hotel but being downtown. If you don’t mind that then its the perfect place to stay 😊

10

Brittany

28. Okt. 2024

·

Aufenthalt für eine Nacht

Perfect location right by spectrum center. Friendly staff, and walking distance to so much!

Perfect location right by spectrum center. Friendly staff, and walking distance to so much!

10

Brandy

26. Jan. 2024

·

Aufenthalt für 2 Nächte

Best location for a Hornets game you can find. Super walkable to everything.

Best location for a Hornets game you can find. Super walkable to everything.

10

Stephanie

7. Nov. 2025

·

Aufenthalt für eine Nacht

Clean room, great location. Came into town for the night with my 18 year old son and his friend for a concert at spectrum. I felt so safe being close by them but allowing them to be independent.

Clean room, great location. Came into town for the night with my 18 year old son and his friend for a concert at spectrum. I felt so safe being close by them but allowing them to be independent.

10

Kemarie

30. Aug. 2025

·

Aufenthalt für 3 Nächte

Convenient location. A lot of restaurants and bars in the area all within a 10 minute walk of the hotel.

Convenient location. A lot of restaurants and bars in the area all within a 10 minute walk of the hotel.

10

Sedrick

1. Aug. 2025

·

Aufenthalt für 5 Nächte

Walking distance from restaurants and convention center

Walking distance from restaurants and convention center

8

Hanna B

27. Juli 2025

·

Aufenthalt für 4 Nächte

Train bells all the time

Train bells all the time

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Gastronomie

Das kostenlose Frühstück wird wegen seiner Vielfalt und der insgesamt guten Qualität sehr geschätzt, obwohl einige Gäste es als einfach empfanden oder feststellten, dass es zu Stoßzeiten zu Engpässen kam und bestimmte Artikel ausverkauft waren. Die hoteleigene Bar öffnet abends mit einer begrenzten Speisekarte.

Ähnliche Gästebewertungen

8

Crystal

22. Juli 2025

·

Aufenthalt für 4 Nächte

$40/night for parking is wild! Though parking staff was very nice! On Saturday, there was only waffles and

$40/night for parking is wild! Though parking staff was very nice! On Saturday, there was only waffles and

10

Kenya

17. Juli 2025

·

Aufenthalt für 4 Nächte

I was able to have a Suite while away for a conference, and the room was huge! The property was clean, quiet, and my views of Uptown Charlotte were beautiful. There were plenty of items at breakfast for all dietary needs.

I was able to have a Suite while away for a conference, and the room was huge! The property was clean, quiet, and my views of Uptown Charlotte were beautiful. There were plenty of items at breakfast for all dietary needs.

10

Debbie

17. März 2024

·

Aufenthalt für eine Nacht

Stayed here when we went to see the Eagles across the street at the Spectrum. Easy check-in. The website says they have a restaurant, not really. At 5 the bar opened and you could get a personal pizza, which was fantastic. But an actual restaurant no. The rooms were great and clean!

Stayed here when we went to see the Eagles across the street at the Spectrum. Easy check-in. The website says they have a restaurant, not really. At 5 the bar opened and you could get a personal pizza, which was fantastic. But an actual restaurant no. The rooms were great and clean!

10

Amanda

27. Juni 2025

·

Aufenthalt für eine Nacht

Very Friendly staff and clean. Breakfast was a nice surprise, as they had so much to choose from.

Very Friendly staff and clean. Breakfast was a nice surprise, as they had so much to choose from.

10

Daryle

3. Mai 2024

·

Aufenthalt für eine Nacht

Check in was fast. Parking in the garage was free and there was plenty of spaces. This was probably the cleanest hotel I've stayed in. I tried to find something wrong and everything was perfect. Breakfast was great. Waffles, sausages, eggs, bagels, toast, with all the juices. Comfortable bed. Check out was quick. There are a lot of restaurants a short walk away.

Check in was fast. Parking in the garage was free and there was plenty of spaces. This was probably the cleanest hotel I've stayed in. I tried to find something wrong and everything was perfect. Breakfast was great. Waffles, sausages, eggs, bagels, toast, with all the juices. Comfortable bed. Check out was quick. There are a lot of restaurants a short walk away.

6

José

8. Nov. 2024

·

Aufenthalt für eine Nacht

The valet parking took so long for both entry and exit. At 9:00 in the morning there was no bagel, decaffeinated coffee, sausage.

The valet parking took so long for both entry and exit. At 9:00 in the morning there was no bagel, decaffeinated coffee, sausage.

10

Alexa

2. Dez. 2023

·

Aufenthalt für eine Nacht

Great breakfast!

Great breakfast!

10

alex

11. März 2025

·

Aufenthalt für 2 Nächte

Perfect location, right across from the arena. Great breakfast, friendly staff, nice gym.

Perfect location, right across from the arena. Great breakfast, friendly staff, nice gym.

10

Anikka

22. Juli 2025

·

Aufenthalt für 3 Nächte

The staff were great! The breakfast area gets congested and dirty during the weekend morning rush bust that’s to be expected. The hotel common areas were kept tidy and our room was clean. There was some construction going on around the outside and we were steps from the tram so there was lots of noise from it running through the city 24/7. Other than that we were steps away from great restaurants and night life. If you want great recommendations ask the OG in Valet. He has all the details

The staff were great! The breakfast area gets congested and dirty during the weekend morning rush bust that’s to be expected. The hotel common areas were kept tidy and our room was clean. There was some construction going on around the outside and we were steps from the tram so there was lots of noise from it running through the city 24/7. Other than that we were steps away from great restaurants and night life. If you want great recommendations ask the OG in Valet. He has all the details

8

James

24. Mai 2023

·

Aufenthalt für 3 Nächte

Found the front desk staff to be extremely pleasant and accommodating. The hotel was very clean overall. The proverbial free breakfast is as ubiquitously awful . My one real complaint was being that the hotel is located across from the Spectrum Center it can be very loud.

Found the front desk staff to be extremely pleasant and accommodating. The hotel was very clean overall. The proverbial free breakfast is as ubiquitously awful . My one real complaint was being that the hotel is located across from the Spectrum Center it can be very loud.

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10

Andreas

11. März 2025

·

Aufenthalt für eine Nacht

Die Lage ist grossartig, Einrichtung und Personal sind fantastisch! Die Tram fährt direkt am Zimmer vorbei, was aber nur im ersten Moment etwas verwirrt, wenn man aber den ganzen Tag über unterwegs ist, sollte man müde genug sein, um nichts davon zu hören nachts! Das Frühstück ist für amerikanische Verhältnisse sensationell!

Die Lage ist grossartig, Einrichtung und Personal sind fantastisch! Die Tram fährt direkt am Zimmer vorbei, was aber nur im ersten Moment etwas verwirrt, wenn man aber den ganzen Tag über unterwegs ist, sollte man müde genug sein, um nichts davon zu hören nachts! Das Frühstück ist für amerikanische Verhältnisse sensationell!

10

Jamario

vor 2 Wochen

·

Aufenthalt für eine Nacht

Great stay and close to spectrum center

Great stay and close to spectrum center

10

Anya

vor 3 Wochen

·

Aufenthalt für eine Nacht

We had a great stay. Staff was helpful, room was clean, great breakfast the following morning. We will definitely stay again!

We had a great stay. Staff was helpful, room was clean, great breakfast the following morning. We will definitely stay again!

10

matthew

21. Sept. 2026

·

Aufenthalt für 6 Nächte

Great location, clean and staff really helpful

Great location, clean and staff really helpful

10

Kayla

5. Sept. 2026

·

Aufenthalt für eine Nacht

Our 2nd time staying. We love it. Will be our hotel choice to stay at when coming to Charlotte now. Very convenient if going to the spectrum stadium just across the street. Very clean, friendly staff, they have a delicious, free breakfast buffet. We walked to places that were close by as well. There is a pay-parking garage next door, it’s not part of the hotel, but it’s very helpful to park,and just walk everywhere if you don’t want to use the hotel valet. The king suites are very spacious and has a comfortable bed, clean room and bathroom and it’s spacious as well and great view of the city.

Our 2nd time staying. We love it. Will be our hotel choice to stay at when coming to Charlotte now. Very convenient if going to the spectrum stadium just across the street. Very clean, friendly staff, they have a delicious, free breakfast buffet. We walked to places that were close by as well. There is a pay-parking garage next door, it’s not part of the hotel, but it’s very helpful to park,and just walk everywhere if you don’t want to use the hotel valet. The king suites are very spacious and has a comfortable bed, clean room and bathroom and it’s spacious as well and great view of the city.

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 16:00 bis 00:00

Bis 11:00

Kaution

USD 100 per accommodation on arrival.

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

Oktober 2026

November 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.