Name: Hampton by Hilton London Excel
Address: Dockside Road, Londres, Inglaterra, GB
Price range: 104 US$–498 US$ per night
Rating: 8.35

Opiniones de los huéspedes

En Hampton by Hilton London Docklands, los huéspedes elogian con frecuencia las habitaciones limpias y espaciosas, el personal amable y el desayuno gratuito con mucha variedad, mientras que la ubicación es más adecuada para ExCeL, el DLR y el aeropuerto de London City que para visitar el centro de Londres.

Las habitaciones son generalmente modernas, tranquilas y bien insonorizadas, pero los problemas recurrentes incluyen colchones o sofás cama incómodos, aire acondicionado inconsistente y problemas ocasionales de mantenimiento, como duchas que tardan en desaguar o televisores que no funcionan. El desayuno es popular, pero puede estar concurrido, con informes de artículos fríos, máquinas de café poco fiables y opciones limitadas para personas con alergias; la cena es modesta y se sirve en el bar. Las instalaciones incluyen aparcamiento de pago y un bar las 24 horas, aunque algunos notaron cortes en los ascensores, cargadores de vehículos eléctricos que no funcionan y algunos robos en el aparcamiento. En general, espere una base limpia y con una buena relación calidad-precio para eventos y viajes, en lugar de una estancia céntrica y con todos los servicios.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones incluyen un bar las 24 horas y aparcamiento de pago en el lugar o en las inmediaciones, aunque algunos huéspedes informaron de aparcamientos confusos. Varias reseñas mencionan cargadores de vehículos eléctricos que no funcionan, cortes ocasionales de los ascensores y algunos robos en el aparcamiento; no hay restaurante completo.

Reseñas de huéspedes relacionadas

10

Justin

22 sept 2025

·

Se alojó 1 noche

Super friendly staff, clean room. Slight confusion on my part with the car park. Two adjacent to each other - one for hotel next door and one for this one. Note to self - read the signs proprrly!

8

david

10 feb 2025

·

Se alojó 3 noches

Not very accessible in the carpark for wheelchairs

8

Tracey

6 may 2023

·

Se alojó 3 noches

Overall an excellent stay. Staff friendly and well presented hotel. Things that let it down for me; vegan mart in plastic pouches - single use, milk and coffee in room the same. We booked this hotel over other hotels close to Excel because it had electric vehicle charging points, they weren’t working upon arrival and no sign of them being put back in service anytime soon. Will have to look at alternative hotel for next time, which is a shame.

6

Haris

4 mar 2024

·

Se alojó 2 noches

Work van broken into in the car park. Beware. There was old broken glass on the floor elsewhere so obviously not the first break in. Staff really didn’t care either. As expected as the service really lets this place down.

8

chris

3 nov 2024

·

Se alojó 2 noches

Modern hotel with all the amenities you would expect. Hotel was clean and rooms were of a reasonable size. Given proximity to DLR and City Airport the sound proofing was excellent. Added bonus was the inclusive breakfast. Main criticism is the lack or electric vehicle charging points. There are several in the car park but none of the work and don't seem to have done so for some time - what a waste!

8

Steven

26 jun 2025

·

Se alojó 1 noche

Both lifts broke down , we were on the 6th

10

Simon

7 jun 2025

·

Se alojó 1 noche

Really enjoyed our one night stay in this hotel. It is opposite London City airport so is not a central London hotel but is very well served by public transport, being near to Royal Albert and Prince Regent DLR stations. We travelled to a concert at the London Stadium in Stratford and found it an easy journey (c. 30-40 mins to Stratford station). Our room was surprisingly large and was very clean (as were all the public areas). Room had a decent shower room, a lovely comfy queen bed, a desk, an armchair , a wardrobe, drawers, a safe, tea and coffee making facilities, an ironing board and iron, a TV and lots of plug sockets and a couple of usb points. Great blackout curtains. Also very quiet - no noise from the other rooms or the outside which was great. Our room was at the far side of the hotel. The hotel has a 24 hour bar - great for returning after a night out. Reasonably priced drinks (for London). There seemed to be a Chinese restaurant across the road. The complimentary breakfast was perfectly adequate - we got there at 10 on Saturday morning and there was loads of spaces to sit. Hot food, pastries, bagels, bread for toast, fruit, yoghurt, preserves, coffee machine and fruit juice machine (this appeared slightly watered down but tasted fine). All the staff we encountered were very friendly. We would definitely stay here if we were this way again again.

8

Tracey

5 may 2023

·

Se alojó 2 noches

A bit disappointed, I only booked this hotel because it had electric charging points only to find when I got there weren’t working, possibly due to Hilton not renewing maintenance contract. Luckily the Moxy next door had one I managed to use.

8

James

26 abr 2025

·

Se alojó 1 noche

Decent place, with pleasant helpful staff. Clean and fairly quiet. The gym is pretty small, and food is only ok, and like everything in the area, it isn't cheap, but there is helpful, not overpriced parking. A good choice in the area, all told.

2

Adam

7 nov 2025

·

Se alojó 2 noches

both our vehicles got broken into the hotel wernt interested

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Limpieza

Las reseñas describen en gran medida el hotel y las habitaciones como muy limpios. Algunos huéspedes notaron deficiencias como baños sucios, alfombras manchadas o mojadas y retoques que no se realizaron.

Reseñas de huéspedes relacionadas

6

Scott

3 dic 2023

·

Se alojó 2 noches

Not great value for money and room a little dirty

10

Marie

14 nov 2025

·

Se alojó 1 noche

Friendly staff, very clean and comfortable room. Close to the DLR and ExCel centre so perfect for events.

4

ANAND

2 oct 2024

·

Se alojó 2 noches

Bathroom lock don't work. Bathroom drain block. Wet carpet. Indifference staff

10

Laura

16 nov 2025

·

Se alojó 1 noche

Clean room, friendly staff, excellent breakfast

10

Mrs E D

8 jul 2024

·

Se alojó 1 noche

Easy to find the hotel from DLR train. Reception very welcoming. Room lovely and clean (although I found a folding umbrella behind a chair which was quite obvious as the handle was poking out!)

10

David

29 nov 2025

·

Se alojó 3 noches

Spacious clean rooms. The breakfast had something for everyone. Very good choice

8

Samantha

4 sept 2024

·

Se alojó 1 noche

We were created by friendly staff who made the check in easy. The room was okay, needs a proper clean though, finger print and hand marks seen on the door. Also, had the sofa bed pulled out for a bed, but the duvet was made up of a mattress topper and not an actual duvet. Breakfast was included in the stay, was nice but scrambled eggs tasted like they were powder

10

Rabab

1 dic 2025

·

Se alojó 3 noches

Clean room Good complimentary breakfast

6

Sharon

21 jul 2025

·

Se alojó 1 noche

The bathroom and the room was dirty and it smelled like just the previous person who was there before me. The toilet was dirty!! You could see urine stain

6

Scott

16 nov 2024

·

Se alojó 3 noches

The venue is fine, if a little dated - the carpets were stained, the toilet leaked. The breakfast is decent but the restaurant food and service was terrible. The location is handy for the Excel and City Airport but little else....there are no shops, restaurants or coffee shops very close by.

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Habitaciones

Las habitaciones son generalmente espaciosas, modernas y tranquilas, con una buena insonorización y algunas vistas agradables. Las quejas repetidas mencionan colchones o sofás cama incómodos o crujientes, aire acondicionado/ventilación inconsistente y problemas de mantenimiento ocasionales, como un drenaje deficiente o televisores que no funcionan.

Reseñas de huéspedes relacionadas

10

Sally

12 jun 2025

·

Se alojó 2 noches

We were greeted by friendly reception staff and directed to our room quickly. The room was a good size with everything needed for a comfortable stay. It was clean and comfortable as was the bathroom. It was on the top floor and on a corner away from the airport and trains so it was nice and quiet with good views across Docklands.

6

Shannon

27 may 2025

·

Se alojó 5 noches

One of two elevators was broken for the entire duration of my stay, with both being non-functional (meaning a 6 floor hike) at one point. The room was clean and comfortable but my main issue was the air conditioning. The rooms are so dry and suffocating because the windows don’t open. So the only “fresh” air is recycled, dusty, hot and coming through an ac unit that automatically turns itself off at random and resets daily. This was a very uncomfortable aspect for personally and made it hard to sleep.

6

Lee

7 abr 2025

·

Se alojó 1 noche

We had a nice room, in the corner overlooking the dock. The aircon had been disabled, and I had to argue to get it turned back on. The worst thing though was the mattress, which was really uncomfortable, creaked every time you moved, and felt like it should be replaced. Room 433

8

Grace

2 ago 2025

·

Se alojó 1 noche

Rooms were decent and comfortable and as advertised. AC wasn’t working and it was the heat wave so did not make for a good nights sleep

10

Steve

23 jun 2025

·

Se alojó 1 noche

Lovely room with great views from our room on the 7th floor. Very clean, spacious and modern. Staff were all polite and friendly.

8

Yvonne

3 jun 2025

·

Se alojó 4 noches

The hotel was good to stay at, Breakfast was great but the only downside the sofa bed wasn't comfortable at all, so did not sleep well during my stay there it was all sunken down into the mattress.

6

Lorray

9 nov 2025

·

Se alojó 1 noche

The bed was noisy - lots of springs made noise when moving in night and wasn't very comfortable. The breakfast was not great either, the room was crowded with tables and it was difficult to move though. As a person with coeliac, i won't come back. the chef was completely disinterested in helping me work out what could it and challenged me on my knowledge on my own medical confition

10

Simon

7 jun 2025

·

Se alojó 1 noche

Really enjoyed our one night stay in this hotel. It is opposite London City airport so is not a central London hotel but is very well served by public transport, being near to Royal Albert and Prince Regent DLR stations. We travelled to a concert at the London Stadium in Stratford and found it an easy journey (c. 30-40 mins to Stratford station). Our room was surprisingly large and was very clean (as were all the public areas). Room had a decent shower room, a lovely comfy queen bed, a desk, an armchair , a wardrobe, drawers, a safe, tea and coffee making facilities, an ironing board and iron, a TV and lots of plug sockets and a couple of usb points. Great blackout curtains. Also very quiet - no noise from the other rooms or the outside which was great. Our room was at the far side of the hotel. The hotel has a 24 hour bar - great for returning after a night out. Reasonably priced drinks (for London). There seemed to be a Chinese restaurant across the road. The complimentary breakfast was perfectly adequate - we got there at 10 on Saturday morning and there was loads of spaces to sit. Hot food, pastries, bagels, bread for toast, fruit, yoghurt, preserves, coffee machine and fruit juice machine (this appeared slightly watered down but tasted fine). All the staff we encountered were very friendly. We would definitely stay here if we were this way again again.

10

John

5 jun 2025

·

Se alojó 1 noche

Everything was great. Except the mattress which was terrible.

4

Andrew

10 ago 2025

·

Se alojó 2 noches

The mattress seemed very old,, so two nights of very little dlewp

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad, utilidad y eficiencia, con varios registros de entrada suaves o anticipados. Sin embargo, algunos huéspedes experimentaron personal de desayuno grosero, resolución de problemas lenta o inconsistente, problemas de reserva y algunos informes de artículos faltantes.

Reseñas de huéspedes relacionadas

6

Grace Jennifer

19 ago 2025

·

Se alojó 4 noches

Everything was great except for the staff in the dining area. The woman in charge there was consistently rude to us every morning during breakfast throughout our stay. She would really benefit from additional customer service training.

2

Ammar

2 oct 2024

·

Se alojó 2 noches

I had my electric toothbrush stolen from my room, no one had access apart from hotel house keeping staff. I reported the issue to the manager, Pete, he was very passive and doesn't care. Really stay away, many good hotels around.

8

Lisa

10 dic 2024

·

Se alojó 1 noche

Convenient to get to the O2 - parking opposite but not clear signage and we received a parking ticket even though paid for parking Staff at breakfast were very short tempered and rude at times. staff at reception and bar were lovely

10

Mark

5 oct 2025

·

Se alojó 2 noches

Great staff. Friendly polite and helpful

8

Nick

24 abr 2023

·

Se alojó 1 noche

Somewhat frustrating to be told you can check in early & your room is available at an agreed time, to find out that it's not when you arrive and you have to wait for it to be available- as well as not being told there is an extra charge for it being ready early! We were promised and are still waiting for a refund on the extra charge. Also, the people next door were traveling early in the morning and were very noisy and woke us up.

10

Jemma

1 nov 2025

·

Se alojó 2 noches

Lovely breakfast, speedy service at check in, we arrived early and our room was already ready.

10

Jake

15 jun 2025

·

Se alojó 2 noches

Fantastic service from start to finish. Rooms clean and spacious and staff very helpful. Breakfast was delicious.

10

kieron

4 ago 2025

·

Se alojó 1 noche

First class service Lovely people on reception including Mula who was so delightful to us all Thoroughly recommend this hotel Great value Great Breakfast and very clean Kieron and guests

8

Abraham

6 ene 2024

·

Se alojó 2 noches

I booked 2 rooms and ended up being placed on floor 4 and floor 7. Before arriving, I called and I was told my request to be on the same floor will be looked at. Upon arrival, I was told this is not going to be possible, and that the manager who picked up the call could have done it at the time, but they didn't.

2

Rebecca

10 mar 2025

·

Se alojó 2 noches

Staff are THEIFS and LIARS. Items stolen from room and reception “guarantee” staff don’t take them as the staff are searched! Lie to you repeatedly. Customer service is awful. Would give it a miss.

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Ubicación

Conveniente para ExCeL, el DLR y el aeropuerto de London City; el O2 y las zonas céntricas son accesibles en transporte público. La zona inmediata tiene opciones de restauración limitadas y puede resultar aislada por la noche en comparación con el centro de Londres.

Reseñas de huéspedes relacionadas

10

KAM WING

17 feb 2025

·

Se alojó 9 noches

Very nice hotel with free beautiful breakfast. 5 min walk to St. Albert DLR station. If u download the subway map app, u can easily go to anywhere using subways and trains. I strongly recommend this hotel

10

Patrick

25 abr 2024

·

Se alojó 5 noches

Good hearty breakfasts to be had here, nice way to start the day. Rooms and facilities OK, clean. Can walk to the underground and to the Excel center

10

Marie

14 nov 2025

·

Se alojó 1 noche

Friendly staff, very clean and comfortable room. Close to the DLR and ExCel centre so perfect for events.

8

Michelle

9 nov 2025

·

Se alojó 2 noches

Fantastic location for the 02 and close to the DLR - staff were friendly , breakfast good. Spacious rooms and comfortable beds . Hair dryer and iron in room - toiletries provided although our shower gel was empty . NB - Be aware of early morning planes taking off .

10

Victoria

11 jul 2025

·

Se alojó 2 noches

Super close to Excel

10

Simon

7 jun 2025

·

Se alojó 1 noche

Really enjoyed our one night stay in this hotel. It is opposite London City airport so is not a central London hotel but is very well served by public transport, being near to Royal Albert and Prince Regent DLR stations. We travelled to a concert at the London Stadium in Stratford and found it an easy journey (c. 30-40 mins to Stratford station). Our room was surprisingly large and was very clean (as were all the public areas). Room had a decent shower room, a lovely comfy queen bed, a desk, an armchair , a wardrobe, drawers, a safe, tea and coffee making facilities, an ironing board and iron, a TV and lots of plug sockets and a couple of usb points. Great blackout curtains. Also very quiet - no noise from the other rooms or the outside which was great. Our room was at the far side of the hotel. The hotel has a 24 hour bar - great for returning after a night out. Reasonably priced drinks (for London). There seemed to be a Chinese restaurant across the road. The complimentary breakfast was perfectly adequate - we got there at 10 on Saturday morning and there was loads of spaces to sit. Hot food, pastries, bagels, bread for toast, fruit, yoghurt, preserves, coffee machine and fruit juice machine (this appeared slightly watered down but tasted fine). All the staff we encountered were very friendly. We would definitely stay here if we were this way again again.

10

Natasha

13 ago 2025

·

Se alojó 1 noche

Perfect location and price after visiting the o2 for a concert. Would 100% stay again

8

Patricia

14 ago 2023

·

Se alojó 6 noches

Overall experience was good, I would recommend this location if you are only looking for a basic place to stay. They have a good selection for breakfast which is included… Be prepared to ride the tube, DLR Line or use an Uber to go anywhere, it’s far from anything that you want to do, or places to visit in London (city area). It’s about 10-15 minutes walk from the hotel to the tube, I would not walk alone or at night in the area. Not a commercial or residential area, so very little activity. Patricia & daughters.., 8/2023 U.S.A

8

Brock

18 ago 2025

·

Se alojó 3 noches

It’s a good place to rest your head, everything is clean and well taken care of. If you are staying here for the London excel then be aware it’s in a weird location and can be difficult to find especially at night when transit becomes less available!

10

Alvaro

22 jul 2025

·

Se alojó 1 noche

Great location for London City Airport

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Comida

El desayuno gratuito a menudo es elogiado por su variedad y valor, y los gofres son uno de los puntos destacados. Las quejas recurrentes incluyen áreas de servicio concurridas, máquinas de café poco fiables, comida a veces fría o promedio y apoyo limitado para dietas especiales; la oferta vespertina se limita principalmente a comida de bar.

Reseñas de huéspedes relacionadas

8

Roy

23 ago 2024

·

Se alojó 2 noches

Good Hotel with a lovely room and comfortable bed. But the breakfast restaurant was chaos two coffee machines both out order dirty crockery not cleared and far to many guests trying to get served needs a manager to sort it out.

10

Laura

16 nov 2025

·

Se alojó 1 noche

Clean room, friendly staff, excellent breakfast

4

Ashkan

4 ene 2025

·

Se alojó 3 noches

The water drainage in the shower was severely impaired, causing the water to drain very slowly. The second bed, a converted armchair, was in extremely poor condition and completely sagging. The breakfast was an absolute disaster – I have never experienced anything like it before. We had to wait in a long queue, and there were no available tables, so we had to eat standing up. The selection was extremely limited: only croissants, a single type of cheese, and very foul-smelling bacon. That was it. From the second day onwards, we decided to skip breakfast entirely.

6

Lorray

9 nov 2025

·

Se alojó 1 noche

The bed was noisy - lots of springs made noise when moving in night and wasn't very comfortable. The breakfast was not great either, the room was crowded with tables and it was difficult to move though. As a person with coeliac, i won't come back. the chef was completely disinterested in helping me work out what could it and challenged me on my knowledge on my own medical confition

8

Sarah

2 ago 2025

·

Se alojó 3 noches

Room was spacious, clean and very comfortable, but breakfast was only so so. Lots of choice, but quite poor quality.

8

Pam

5 may 2023

·

Se alojó 7 noches

Nice hotel - close to the train station. I would stay here again however I would make sure to go down for breakfast early. The area to get the food and drinks can get very congested. This makes it difficult to even get a cup of coffee, let alone make a waffle or toast. You begin to think it might be easier to leave the hotel to get breakfast rather than get caught up in breakfast traffic jam.

4

elaine

30 nov 2025

·

Se alojó 3 noches

We stayed 3 nights first night we came back late and room was freezing we put the heating on and went to bed was cold all evening , following night the same next Day we came back earlier so called reception a lady came up and put it in and checked settings told us would take 15 mins still nothing she came up again and told us they had done something down stairs so should park again she reset it nothing we then called down as freezing asked for an extra quilt they rang back and said only had a flat sheet !! Then she came up with a quilt . Then over an hour later around 930pm we started getting a peep we called again she came up and turned it off completely in room said she would speak to her colleague to put it back in in 2 hours even tho wasn’t working she said she would log with maintenance said did we want to move rooms but it was late and our last night she told us to speak to reaction in check out which we did they fobbed us off saying there was no duty manager on ?!? Really . Breakfast was cold we init went down first day then tried second day still cold so init had a drink and ate for . I know included but poor . We feel very unsatisfied with what we paid and being cold surely Hampton by Hilton this isn’t your normal standards . Won’t be recommending didn’t get resolved poor stay .

10

David

29 nov 2025

·

Se alojó 3 noches

Spacious clean rooms. The breakfast had something for everyone. Very good choice

10

Gordon

6 nov 2025

·

Se alojó 3 noches

Room was nice, breakfast was spectacular, beds were comfortable, shower was fantastic

10

Dominic

29 ene 2025

·

Se alojó 2 noches

The breakfast was amazing and I loved the waffle maker, especially that it timed itself for the perfect waffle. Every single member of staff was amazing. They were professional, polite and so helpful. The bed was extremely comfy. The room was a nice size with good AC and the check in was really easy. I booked on hotels.com and when I entered the same email on the Hilton app, the booking was already there. Whilst I would have preferred a better dinner menu, the food was good. Every detail throught the stay was thought out and it was miles better than the other hotels i'd stayed in around the area.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	108 US$
febrero	136 US$
marzo	218 US$
abril	155 US$
mayo	178 US$
junio	164 US$
julio	224 US$
agosto	126 US$
septiembre	219 US$
octubre	183 US$
noviembre	194 US$
diciembre	149 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $278	21 $135	22 $192	23 $307	24 $307
25 $137	26 $116	27 $135	28 $136	29 $136	30 $125	31 $136

DO	LU	MA	MI	JU	VI	SA
1 $136	2	3 $498	4 $498	5 $153	6 $128	7 $157
8 $104	9 $111	10 $247	11 $209	12 $148	13 $153	14 $205
15 $167	16 $283	17 $300	18	19 $356	20 $146	21 $391
22	23	24 $286	25 $286	26 $125	27 $167	28 $217
29 $115	30 $121

Hampton by Hilton London Excel

Precios para Hampton by Hilton London Excel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 2 camas individuales, accesible para personas con discapacidad

Habitación familiar, varias camas, accesible para personas con discapacidad

Habitación, 1 cama de matrimonio

Habitación familiar, 1 cama de matrimonio con sofá cama

Habitación, 1 cama de matrimonio, en esquina

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad

Habitación familiar, varias camas

Habitación, 2 camas individuales

Reseñas de los huéspedes sobre Hampton by Hilton London Excel

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Opiniones de los huéspedes

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