Carten

Vraiment je vous le recommande propre bien situé le personnel et agréable

Super accueil et bon emplacement

Langt under forventet niveau

This is not a hotel in any sense of the word. The description on Hotels.com was not true. We are long time customers of Hotels.com and trust in your ability to ensure the information provided in the 'overview' is accurate. We have traveled a lot in Europe and this was the worst experience we have ever had. Our stay began with us not being able to find the entrance. You had to enter a gate and then walk through a courtyard that can only be described as "gritty' and take an elevator to the 2nd floor - walk up 8 very steep steps to a room with a desk (which doubles as the bar). No signage directing you until the 2nd floor. The key needed to get in and out of the gate to the street was very difficult to use and it took us 15 minutes to figure out how to get out of the gate. Thankfully, when we came back from dinner the gate was open. The only positive thing I can say is that the woman at the front desk was very friendly.

I had a wonderful stay at The Carten in Naples, its hidden little place just steps away from the port. The views of the city and the castle was absolutely breathtaking, especially at sunset. The room itself was a perfect blend of comfort and luxury — from the jetted tub and waterfall shower with an added oversized rain shower head to the incredibly comfortable bed that made it hard to leave in the morning. However, what truly made the experience special was the gracious host, who went above and beyond to make me feel welcomed and even served me the best cappuccino I’ve ever had. I highly recommend this place for anyone visiting Naples!