Hotel San Giorgio

N

Venezianischer Standard und Flair. Sehr zentral gelegen. Nahe Rialtobrücke, Markusplatz, ACTV S. Angelo und Supermarkt um die Ecke.

Alles hat gepasst waren sehr zufrieden

Neither good or bad. First, I received the text to open the main door in the morning (I had to ask again on WhatsApp at 11.30am as I had had radio silence since sending my ID 2 days before). I had asked if it were possible to leave my luggage in the lobby as I was arriving 1h ahead of check-in. No answer. None of the numbers at the reception worked. Left my luggage, went for lunch. Came back at 2pm. No key, no one there. Left for a coffee. Came back at 2.30pm. Keys were there, huzzah. Room clean, bathroom too. No ants or plague insects mentioned in previous reviews. Relief. Only one socket working, plus the one for the hairdryer in the bathroom. Above head shower head clogged, not working. Otherwise everything normal. Mattress was comfy. TV not working, who cares. At this point I was still pretty happy about the hotel despite the price. Morning time. I had paid for breakfast, hoping to wake up early to explore the city before my flight early afternoon. The breakfast room was closed, no noise or cooking smell in the lobby. Went back to take a shower, packed my bags. 9.30am, still nothing. WhatsApp radio silence again when asked about issue. Left without breakfast. Wasted 2.5 hours waiting. So overall review: Clean, well located hotel. Too expensive for the amenities provided. Don't book the breakfast and waste your money. Do not expect anyone to fix any of your issues, as no one will answer you and no one is on site. I would not rebook there in the future for those reasons.

My experience at this hotel was disappointing. The check-in process was poorly communicated, there’s no reception, and we had to contact them via WhatsApp and send passport details to enter through secured gate and get the key, which was left on the desk. The steep stairs to the room weren’t suitable for those with mobility issues. Our room door key didn’t work at all, either due to a broken lock or wrong key. Despite sending videos and promises of maintenance, no one came to fix it during our two-night stay. The door never closed properly, leaving our valuables unsafe and causing sleepless nights out of fear someone might enter. The room had minimal amenities: one set of towels, a bar of soap, a non-functional fridge, and an AC that only blew air. Broken and loose wall sockets made charging devices risky, so we used a power bank. The uncomfortable mattress was placed over a small double bed, causing it to bend and fall apart if sat on. Overall, safety and comfort were compromised. The only positive is the central location, close to major sights. Budget-wise, it’s acceptable for a quick stay, but only if the door lock works for you. For longer stays or better safety, I wouldn’t recommend this hotel. Plenty of food shops and other markets nearby.