奥斯汀帕默/科技嶺萬豪唐普雷斯套房飯店

My room was clean and staff was very nice and attentive. The pool has the floor broken and my kids got their feet cut up. We brought it to their attention and they didn’t seem too concerned.

The location is good , there are a lot of places to buy and eat. Bad thing is you have to pay for parking just because you are staying there

When I booked the room, the reciept clearly stated that everything is included and I will only pay an additional 2 dollars and some change when I check in at the hotel. However, we were charged for daily parking. The rate was not much, only at 3 dollars and some change per day but I do not like the fact that this fee is not communicated upfront at the time of the booking. As for the stay, it's just a typical Marriott chain, nothing really stands out from here.

Good property, gym equipment needs upgrade but very quiet and safe location.

We absolutely wanted a pool and we seen it at breakfast and everything looked good. Came back later in the afternoon for a swim and was told it was closed for maintenance. Vincent, the manager on duty, swiftly righted the situation without any hesitation.

It was a nice hotel but they did not disclose that you had to pay for parking which the La Quinta next door you do not so beware of the fees they add on to the booking

there's no water fountain in the hotel. not even in the gym. When I ask the staff to turn on the water dispenser from the breakfast area, they said they were not supposed to. I spoke to the hotel GM, he said he would inform the staff. The same day, the staff refused to let me have access to refill my water bottle. This is Austin where the daily temperature reached 108. The last day we were there, 7 cars were broken into at the parking lot when the hotel charged a daily parking fee.

Great location, very new and clean. Just wish they had a jacuzzi.

The last time we stayed at this property was much better. This time, I will describe the facilities in one work: Broken. The elevator on our side of the building was: BROKEN One of two laundry washing machines: BROKEN The hot water on the other laundry washing machine: BROKEN The scale to weigh packages for FedEx to come pick up for delivery: BROKEN The card FOB on our room door for 3 days: BROKEN When brought to the attention of staff, they did not seem to care. Please do yourself a favour and stay somewhere else. This property is: BROKEN. I wont be staying here again: EVER

It was a great stay. The office staff, especially Lisa, were amazing to deal with. The hotel was quiet, in a nice area, and offered many amenities, such as a decent breakfast, fitness center and pool area. Just be aware, the "free" parking as listed under the amenities isn't free. The fee is nominal but it's still charged. It can be refunded if you beef the policy.

The double queen beds room was larger than I thought. Room was very clean.

I got there at 5pm and one room was not ready, another room had blood on the bed sheets

Great 6 night stay! Comfy bed and super convenient and clean kitchen setup with dishes and utensils. Location was also very convenient, close to freeway.

Clean new rooms with kitchens. The breakfast had more than expected. We had a pleasant stay.

The room overall was pretty cute but i did see some dirt on the shower wall so i know that wasn’t cleaned properly, so who knows what else wasn’t cleaned right. I didn’t feel super safe at the hotel at night because i heard a noise that sounded like fireworks popping? (I’m hoping it was) didn’t ask the front desk since it was so late at night. And when i was checking out it looked like a man was going to fumigate the room right across from me so i was a little worried after that, i hope they don’t have bed bugs because i was so close to the other room. Other than that front desk seemed really nice, parking does not come with the hotel and you do have to pay extra for that which really lame, the hallway going to the room kind of smelled as well as the water faucet in the restroom. The elevator also seemed like in a very interesting place, you have to walk down the hallway just to use it when it’s usually near the front desk just different from what I’m used to. I wouldn’t go back to the hotel, too expensive to have to pay for parking and to have a dirty room, and to not feel safe definitely would go somewhere else.

We booked the room for a week but left after one night because of the terrible mold smell in the bathroom. There was a huge drain in the middle of the floor, but it was surrounded by cheap vinyl sheet flooring, so there was an 18inch ring of visible water damage to the floor, and a horrible smell coming from the floor and drain. There was also water damage along floor near the tub, and a lot of visible mold in the caulking of the tub surround. The glass frame on the picture above the toilet was shattered but left in place, waiting to fall. The angled wood shelf that covers the pipes under the sink was broken and had fallen to the ground. The AC unit in the room also smelled musty/moldy, and the hallway were warm and musty. We were offered to switch rooms, but based on the smell of the hallway and the fact that they are comfortable renting out rooms with visible water damage and an obvious stench of mold/mildew, I didn't want to take the chance to move a weeks' worth of supplies to another room just to have to leave. So we left and went to a similar hotel nearby. We ended up staying at the Home2 Suites in La Frontera and it was AMAZING. Clean, smelled great, and wonderful air quality and breakfast and service.

The room was spotless. Hotel was quiet, location very conveniently located.

Overall, very comfortable, quiet, and clean! The only issue my boyfriend and I had was the room we originally checked into the AC wasn’t working. But they were able to get us into a new room which we were very appreciative! 10/10 highly recommended.

This hotel has a weird smell I do not recommend

Water pressure in the shower was very low, but other than that, everything was great. The room was very spacious and clean.

Room could have been slightly better shaped. Narrow room makes it harder to walk when there’s4 of us in the room.

The air conditioner was not working.

Great 6 night stay! Comfy bed and super convenient and clean kitchen setup with dishes and utensils. Location was also very convenient, close to freeway.

Have stayed at this location for the last year when I go to Austin. My TWO comments: 1. PLEASE fix the printer. It’s NEVER been operational and the only way to print is to send an email to the front desk. Really? You can’t get an IT person to fix this issue in a year!!??? 2. This place was obviously built by and for people who are 6’ or taller. The vertically challenged like me (5’ 0”) cannot reach the plates, glassware … and the microwave! (The microwave is ABOVE my head!! Terrified I’ll tip something hot on me!) Have had to call the front desk to get plates, etc. down for my stay. (I asked to stay in an accessible room last time … and it has all the plates, etc. in a “pantry” type cabinet, which is much better for those of us who are short.) 3. Love the new shower design … but wish there was a door on the back end of the shower to keep the heat/warmth in. Front desk personnel are fantastic!!

The thermostat would not stay off. It was cold for my children and it would randomly start the AC from an off state by itself. The ceiling is thin and could here everybody above us walking around at 230am to 4am. If you are planning to use the sofa bed in the king suite, once the bed is unfolded there is no room to get to the window side of the bed. You have to crawl over your partner to use the restroom. On a good note neighborhood is quiet and plenty of places to eat around the area. Oh and they charge you a parking fee in a non gated parking lot.

We like the big rooms with plenty of space especially in the bathroom area. It’s nice that 2 people can get ready while another person can be in the shower. The kitchen is great and has everything you need. Sadly the sheets are closer to sandpaper. We’d still stay here again.

Hotel was great. Good condition and centralized to stores and amenities. Room was clean, spacious, and the kitchenet was a plus. Gym and pool was clean to enjoy. Breakfast was good to get you through the start of the day. Overall would stay again and recommend.

The room was large and comfortable with a very comfortable clean bed with extra pillows.They let you borrow utensils, plates, and cooking pans. They also let us pick the floor, view and other small details for picking out our room. The only complaint I have is the floor connectors, rubber strips between the carpet and the vinyl flooring, was is bad condition and I kept tripping over it.

The air conditioning in the room was not consistent and would not maintain a correct temperature

First, the bed. Pillow top, two kinds of pillows (foam, feather), percale sheets, medium weight quilted blanket. Slept pretty well. It’s very quiet. Soft water. Everything was clean. AC very adjustable, lots of horizontal space between counter, shelves, and sofa. Table lamps have USB and outlet for electronics. Blackout curtains great, room spacious, shower nice, toiletries good quality, towels standard but clean. In room coffee maker never used (stuck to the brewed coffee at breakfast.). Kitchen outfitted to be pretty capable- utensils, plates/glasses/cups, a couple pans, toaster, liquid and dishwasher soap. Microwave is limited for setting power levels so you mostly have to use the presets (which I usually find useless.) Breakfast changed slightly every day. Yogurt/toppings, oatmeal, eggs, breakfast meats, some grab-n-go (like pre-packaged quiche or breakfast sandwich), muffins, fruit, coffee. And I think juice. If we’re ever again in Austin, we’d definitely stay here.

The lady checking us in was so awesome so nice

Wonderful location. The hotel staff was very professional and friendly, especially Shawn during check-in. The room was clean and spacious. Enjoyed the pool and breakfast. Will stay here again.

Mr Ramone at the front desk was fantastic! Answering questions we didn’t even ask yet. Very friend and accommodating!

This property is so clean and the staff is so friendly. They made our group of parents feel so welcome. We are always a group of about 6-10 rooms deep. We clean up after ourselves and they gave us everything we needed to be comfortable and enjoy our time there. They did everything with a smile even at the busiest breakfast time.

I was extremely happy with my stay. Rooms are clean and spacious. Staff was extremely friendly.

The staff was excellent! Great customer service. I had even booked the right days but wrong month and they fixed my mistake and i was able to check in with absolutely no problems. That was a great help to me and my family because it was in the middle of an ice storm and our electricity was out in our home for 2 days. Would definitely stay again and recommend to friends and family! Thank you so much!

Staff was amazing. I was greeted with some nice cold water. Hotel was very clean and accessible to the highway.

I would highly recommend not staying here! Several vehicles windows were broken into early Sunday morning, mine included, and nothing was done about it. The manager emailed me on Tuesday saying they appreciated my business. He was supposed to call and never did. Needless to say, I won't stay here again and I will give the manager a resounding zero when the survey comes out. No police called, report filed, no compensation offered from manager or Marriott. We were not even asked if were were okay. Funny how fast the parking lot got cleaned up after the incident. I thought it was going to be a safe place to stay but unfortunately it was not.

The room was great. Very clean. However the breakfast was complete chaos. There was only one worker putting out the breakfast. It was very unorganized and only having one waffle maker doesn’t really help. A lot of people fighting and arguing over how much time spent on making waffles. In addition, midnight service terrible never brought the sheets for the sofa bed that I requested at 2 am. I had to go down to get them myself.

Check-in was not very easy, and the staff wasn’t very nice. Our room looked very nice, but smelled like pot.

Came into town for a concert for one night. It was clean, away from the hustle and bustle of city traffic, but close to food and shopping. Check in was quick and easy. Price was perfect.

Great location. Easy to get to downtown Austin, the Domain, and Round Rock. Breakfast was meh but the facilities and people were great.

Quiet location but close to I35 access.

Nice place, great bed, very comfortable, quiet, with a variety of eating options nearby. Poor security, though. Several cars were broken into in the parking lot the night wr stayed (including ours). No security guard, or even cameras.

Great 6 night stay! Comfy bed and super convenient and clean kitchen setup with dishes and utensils. Location was also very convenient, close to freeway.

Quiet. Nice 20 minute ride to the city. Lot of food options nearby. Would stay here again the next time I go to austin.

The property was beautiful and surrounded by greenery and lots of places to shop around. Overall a great and very convenient location.

I would highly recommend not staying here! Several vehicles windows were broken into early Sunday morning, mine included, and nothing was done about it. The manager emailed me on Tuesday saying they appreciated my business. He was supposed to call and never did. Needless to say, I won't stay here again and I will give the manager a resounding zero when the survey comes out. No police called, report filed, no compensation offered from manager or Marriott. We were not even asked if were were okay. Funny how fast the parking lot got cleaned up after the incident. I thought it was going to be a safe place to stay but unfortunately it was not.

The room was spotless. Hotel was quiet, location very conveniently located.

The location is nice, close to a collection of shops and restaurants, but far enough away to be quiet.

Great location. Easy to get to downtown Austin, the Domain, and Round Rock. Breakfast was meh but the facilities and people were great.

No airport shuttle? Breakfast is just name sake not choices

Clean, comfortable, excellent customer service, great breakfast, reasonably priced.

Nice hotel & staff. The breakfast could be better.

The breakfast could be more varied, more choice and different types of fruit would be good

The room was great. Very clean. However the breakfast was complete chaos. There was only one worker putting out the breakfast. It was very unorganized and only having one waffle maker doesn’t really help. A lot of people fighting and arguing over how much time spent on making waffles. In addition, midnight service terrible never brought the sheets for the sofa bed that I requested at 2 am. I had to go down to get them myself.

First, the bed. Pillow top, two kinds of pillows (foam, feather), percale sheets, medium weight quilted blanket. Slept pretty well. It’s very quiet. Soft water. Everything was clean. AC very adjustable, lots of horizontal space between counter, shelves, and sofa. Table lamps have USB and outlet for electronics. Blackout curtains great, room spacious, shower nice, toiletries good quality, towels standard but clean. In room coffee maker never used (stuck to the brewed coffee at breakfast.). Kitchen outfitted to be pretty capable- utensils, plates/glasses/cups, a couple pans, toaster, liquid and dishwasher soap. Microwave is limited for setting power levels so you mostly have to use the presets (which I usually find useless.) Breakfast changed slightly every day. Yogurt/toppings, oatmeal, eggs, breakfast meats, some grab-n-go (like pre-packaged quiche or breakfast sandwich), muffins, fruit, coffee. And I think juice. If we’re ever again in Austin, we’d definitely stay here.

It was a great stay. The office staff, especially Lisa, were amazing to deal with. The hotel was quiet, in a nice area, and offered many amenities, such as a decent breakfast, fitness center and pool area. Just be aware, the "free" parking as listed under the amenities isn't free. The fee is nominal but it's still charged. It can be refunded if you beef the policy.

Service was great! Price was reasonable, place was clean. The breakfast was OK - id probably suggest getting breakfast elsewhere, but that will depend on your preference. Overall, I’d stay again

Breakfast options were subpar. Waffle machine did not function properly and no microwave was available to fully cook the partially cooked offerings. The attendant was very pleasant and accommodating, however, there wasn’t any way to compensate for the poor resources available.