Viyana Boutique Hotel

We had booked two rooms, one was a bit better than the other, however the rooms were dirty, you could tell the sheets were changed and the table was wiped, but the overall cleanliness wasn't good at all. Air-conditioning wasn't working great. Staff were friendly and supportive, when asked for something. We also got a rude intereption during the night from a random person, who knocked multiple times on the door at 4am. If there was a sign on reception to say how to contact manager, we wouldn't have been woken up as our room was right behind reception and the person was looking for the manager. The hotel was over all noicy and you can hear people andovement.

Staff were all great and friendly, great location and food good. The bar needed stocking fully -kept running out. Aircon unit was noisy so switched it off at night.

Positives - friendly, helpful staff, reasonably priced and well located on the lake. Breakfast was pretty good. The young guy on reception was particularly helpful and polite Negatives - we had booked a delux room but as hotel busy, we were given a very poor room despite having pre advised the hotel it was our anniversary. Spoke to manager and paid for an upgrade to best room the following day which was much better In summary, an average hotel in need of modernising/ refurbishment but ok overall as long as you're not expecting too much

Helt klart det mysigaste och mest genuina hotell vi bott på under vår två veckor långa semester på Sri Lanka. Mycket familjärt och god mat. 5 minuter med bil till nationalparken. Mannen och hans fru som drev hotellet var otroligt hjälpsamma och trevliga. Kan varmt rekommenderas för den som vill bo på ett lugnt läge med familjär atmosfär.

Clean room, staff very friendly. Not many other people staying so they were right onto anything I asked. Enjoyed a great lunch in restaurant as well