奧斯丁機場希爾頓花園飯店

Very nice hotel near the Austin airport. We were surprised that there is a charge for parking there even if you have a room there. That should be noted upfront.

Loved the bar and pool.

there is a hidden fee for parking. After you check in you have to scan a parking code, enter your personal information, car information and payment details. Then you are to print out a form to place in your car. The parking lot was empty. A giant hassle. Will never stay there again.

Liked that it was near airport and offered dining options and a shuttle The AC/HEATER is a little noisy.

The property is in excellent conditions. Comfortable rooms and bathroom with all the amenities you may need. Rooms, bathroom and facilities are very clean and staff were very resourceful. The shuttle from and to the airport is a plus and very punctual; just remember to schedule the pick up from and to the airport through the hotel staff since they don't pass frequently between the airport and hotel unless it is scheduled. Great location within 5 minutes drive to the airport. Highly recommended.

Staff was friendly, room was clean, property was well maintained and felt safe. Fire-pit are was a nice touch.

We had some unfortunate events happen with our flights from Florida. I ended up stranded with a 13 hour delay at an airport with my 4 year old. Hilton had their shuttle pick us up around 1 am and we were able to get a much needed shower and a few hours of sleep before our flight out that same morning. The beds and pillows were like clouds and the worst part about this stay, was having to get out of the bed in the morning. Every staff encounter, from phone calls to in person encounters was superb. Extremely friendly and helpful. I would give more stars if i could. They had great in room shampoo and conditioner that didnt dry our hair out. So i didnt have to unpack and pack up again. Breakfast was ready and we had the option to take it on the go as we were in a rush. Breakfast crew and hostess were awesome.Shuttle service was available every 30 minutes- 24 hours a day! Such a relief to have found this place after being stranded.

Nice hotel, shuttle was great

The airport shuttle service made it all worth it; IMO

The reason we stayed was for the airport shuttle. We verified the shuttle service prior to booking, arranged time for shuttle to the airport and confirmed a ride back from airport, prior to leaving. We were told the shuttles run continuously until 7pm, and if a shuttle wasn’t there, just call. When we returned, there wasn’t a shuttle, and when we called, the desk clerk Kelly, was terribly rude, stating we needed a separate return reservation for a return back to our vehicle at the hotel. Of the 3 staff we had spoken with prior to and upon arrival to the hotel, including Kelly, when we initially arrived, this was never conveyed. To make it worse, Kelly enjoyed the inconvenience and deceitful way in which she was conducting herself over the phone, as we were stranded at the airport, trying to get back to our vehicle.

Nice, clean room. Comfortable bed. Friendly staff.

Staff was exceptional, room very clean and restaurant was excellent

Very clean, great staff worthy of anpther visit.

Two things that I did not like: 1- The terrible smell of the carpet 2- The water from the shower always was hot or hotter.

We booked the hotel based on the reviews and honestly it was an excellent stay. Very quiet and spacious rooms. I always check for cleanliness when staying at a hotel and this one was VERY clean. The guy at the front desk was very kind when we checked in late at night and courteous.

Location is good and hotel looks nice, but my room smelled very strongly of mildew. The shower needed repair, when you pull up on the knob to make it turn from tub to shower, only half the water comes out of the shower so the water pressure wasn't great Very pretty hotel thiugh, and good location and very nice staff

Clean

Rooms need to be cleaner, has a pet odor.

Clean room, good food, friendly staff.

Exceeded all my expectations. Very clean and up-to-date. This is a really nice hotel!

Quick, friendly check-in. Clean, quiet, spacious rooms

Water pressure is terrible! I know we are going for eco friendly but…. It’s hard to get the soap out of your hair

The staff were great and helpful. Rooms need to be cleaner and the AC is very loud

The rooms are beautiful! The rooms are spacious. The staff is very nice and the location is convenient!

Spacious rooms and comfortable bed

I didn't get my receipt via email. since I have to expense it, this is a major pain and makes me feel negatively about my experience. Also the shower sucked (low pressure) and the air conditioner was very noisy.

Quiet and comfortable room

Bed was very comfortable but the shower water temperature never got above warm. Also, It was on the chilly side so I turned on the heat, when I returned to my room later that evening, housekeeping had turned the AC back on making the room cold again. Staff was very nice.

It was comfy and spacious

Stay somewhere else. Toilets were broke in both the original room and, after complaining, the substitute room. Also, TV works but no cable where there was no onsite engineer to fix.

I was overwhelmed with how wonderful each individual was who worked at this location. The gentleman who checked me in (my apologies I don’t remember his name). The bartender David, absolutely wonderful! He went above and beyond more than once for a number of guests! Genuinely a wonderful man and great conversation! Should I return to Austin, I will certainly be staying here!

Nice, clean room. Comfortable bed. Friendly staff.

Shuttle service terrible rude front desk staff Crappy food

The staff are amazing. Seriously, hold on to this team

The bartender/waiter was ridiculously rude. Room was very clean and spacious. Shuttle goes every 30 minutes.

Staff was exceptional, room very clean and restaurant was excellent

All staff were professional and friendly

Rodrick the bartender was great

The reason we stayed was for the airport shuttle. We verified the shuttle service prior to booking, arranged time for shuttle to the airport and confirmed a ride back from airport, prior to leaving. We were told the shuttles run continuously until 7pm, and if a shuttle wasn’t there, just call. When we returned, there wasn’t a shuttle, and when we called, the desk clerk Kelly, was terribly rude, stating we needed a separate return reservation for a return back to our vehicle at the hotel. Of the 3 staff we had spoken with prior to and upon arrival to the hotel, including Kelly, when we initially arrived, this was never conveyed. To make it worse, Kelly enjoyed the inconvenience and deceitful way in which she was conducting herself over the phone, as we were stranded at the airport, trying to get back to our vehicle.

We enjoyed the hotel with the exception of the wait staff the morning we were leaving. They were not being very professional at all. They were joking around, very loud and saying a lot of words I don't think you would have approved of. The profanity lased show they were putting on was so bad I had to turn my phone up to all the way to be able to hear what I wanted to listen to. I was the only customer in the whole area and they were so loud and nasty.

Easy and nice place to stop. Not exactly close to anything fun.

Great location for COTA

Affordable, clean, nice room convenient to the airport

Nice hotel close to airport.

Clean hotel. Excellent service. It’s near the airport, so not a ton of things to walk to nearby, but not too far from the city.

Close to airport, clean, and easy to park.

The price was right for a quick one-night business trip. It was a LOT safer location that another place I booked but did not stay at.

Good hotel close to the airport

Very convenient to both COTA and the airport.

Very nice hotel. Plan to eat at hotel restaurant - there aren't restaurants nearby.

Nice, large rooms. Great brisket tacos from the onsite restaurant. Shuttle to airport service began at 4 am!

Really nice hotel, clean and comfortable. Disappointing that for the price, breakfast was not included. Also, everything in their convenience store is really pricey. Friendly staff.

Staff was exceptional, room very clean and restaurant was excellent

Excellent staff, great food, very comfortable

First place we have been where breakfast available means at a cost and expensive for what was available.

Great property. Staff was friendly and check in was painless. Property was clean and room was clean. The restaurant / bar was nice and the food was fresh and hot. The drinks were a nice addition on property.

Would have liked a wider selection of menu items; however, had an excellent meal. My stay was very enjoyable. Worried about hearing airplanes but the hotel was very quiet. I was on the 2nd floor so perhaps that helped.

The room was clean. Breakfast Staff could use some encouragement. Disappointed that coffee was not available in the lobby past 10:00 AM even though the temperatures were in the 30's and 40"'s.

It was lovely, and the beds were comfortable. But the little cafe was awful. I ordered Pasta Primavera and got a cheap, inedible mac and cheese for $18. They comped it when I complained.

Clean room, good food, friendly staff.