Is parking available at the property?

Self parking is available on-site for a fee of EUR 14 per day. Valet parking is also offered. Reservations are not required for parking.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100. Service animals are exempt from these fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the property prior to arrival.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for easy access.

What is the location of the property in relation to key landmarks?

The property is located in Adeje (Costa Adeje), within a 15-minute drive of Puerto Colon Marina and Siam Park. It is 6.3 mi (10.1 km) from Fañabé Beach and 8.2 mi (13.2 km) from Torviscas Beach.

Does the property have a swimming pool?

The property features 4 outdoor pools, including a designated adults-only pool. The pools are operational year-round.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Hard Rock Hotel Tenerife in Playa Paraiso

Average nightly price at Hard Rock Hotel Tenerife by month, last 12 months (USD)
Month	Average price
January	US$337
February	US$416
March	US$368
April	US$317
May	US$237
June	US$232
July	US$261
August	US$279
September	US$256
October	US$350
November	US$313
December	US$379

What guests think

At Hard Rock Hotel Tenerife, guests highlight lively pools, abundant entertainment and family facilities, but also report frequent crowds, loud music, and confusion around the all‑inclusive plan, with expensive drinks and occasional facility closures affecting relaxation.

Many reviewers praise spacious, modern rooms, multiple pools (including adult areas), kids and teens clubs, and generally friendly staff; breakfast is widely rated very good. Common downsides include long waits and understaffed table service for drinks, busy and sometimes chaotic breakfast seating, inconsistent housekeeping, and maintenance or noise issues in some rooms. Expect a vibrant, resort-style stay best for those who enjoy music and activity more than quiet seclusion.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large resort with several pools (family and adults only), lively entertainment, a rooftop bar, spa, and kids/teens clubs. Recurrent feedback notes temporary pool or venue closures, crowded areas, and slow, table-service-only bar ordering; all-inclusive has notable exclusions.

Related guest reviews

8

chalin

11 Aug 2025

·

Stayed 4 nights

The sofar bed was uncomfortable.hard, kids hurt them self on they legs every time they get in because steels frame that stick out underneath bed sheet that them couldn't see. Pool was half close at the time we stay and only little pool was opened so it was over crowded and water was cloudy as too many people in it. Not nove.Other then that was good.

6

Kieran

15 Aug 2025

·

Stayed 3 nights

The room was good but not fully clean upon arrival, it was sorted by housekeeping the next day though. The largest pool, pool bar and beach bar were closed for refurbishment forcing everyone to the smaller splash pool which was ok but the staff struggled to deal with the number of people. The service was good but at meal times you were basically limited to one drink. It all felt rushed and not relaxing. The pool itself was poorly maintained too. Both my son’s cut their hands and feet on numerous occasions on sharp or missing tiles, once needing first aid from the lifeguard. Another child cut the end off his toe.

2

Kelly-Marie

1 Aug 2025

·

Stayed 3 nights

Horrendous, dont even bother . Half the facilities are closed which we were not aware of! No beach access. Large family lagoon pool and all restaurants around it are closed. Woken up 8am all day to 12 hours of industrial power drills and extreme building site noise. Our view was a waste as we couldn’t see through the filth on the windows. Out hot tub was full of thick black pieces of dirt every time we turned it making it unusable. £3000 it cost me and me 3 children for our stay after upgrading via the hotel direct when hotels.com failed to resolve a issue. Complained about the building site and was told to take it up with hotels. Com on our return. Absolutely disgusting !!!

10

Mark

8 Feb 2026

·

Stayed 7 nights

We had an Amplified Studio Suite with hot tub on the terrace in February. Huge room, exceptionally comfortable bed, walk in couples shower room, hydro bath, separate sitting area. Then the terrace; 2 deep filled mattress sun beds and a hot tub big enough to fit 3. The terrace we had faced in a southeasterly direction so we had the sun from sunrise until 2pm. We would grab breakfast and then utilise our private terrace until we lost the sun at 2pm. At which point we would then migrate to the Eden pool (adult only) with its swim up bar and a good mixture of Ibiza tunes, house, rock and even a live saxophone player one afternoon. Alternatively you can head to the largest Lagoon pool. This has a swim up bar, but it wasn’t open in our low season visit. It also has a “naturally” created beach facing the real cove out to sea. All inclusive gives you breakfast, lunch and dinner at Sessions buffet. This covers all tastes, grilled meats, fish, veggies, pasta, pizza, cold cuts, cheese, sushi, cured fish, amazing salads, fresh breads, oils, vinegars, deserts galore, and a ice cream machine. If you can’t find it here, you need to reconsider your dietary choices. Sports bar, fusion, and splash bar are all bookable restaurants (via app) and well worth a visit. Starter, main and desert included in each. 16th bar on the roof top is well worth a sunset drink and photo opp. Payable bar (20% discount for all inc). Drinks are excellent. Popular brands for most available.

10

Stefan

1 Apr 2023

·

Stayed 5 nights

Excellent hotel with great all inclusive offerings. Good selections of pools with kids, adults only and beach style lagoon pool. Food options were good and room was comfortable with great views

8

Andrew

5 May 2025

·

Stayed 7 nights

Hotel was fun,great theme. Food and room was excellent. Disappointed with the benefits of rock royalty, definitely didn't get that feel.The rock royalty restaurant was very busy for the space. One access to the spa was very disappointing and one of the reasons i booked the hotel was to use the spa facilities. You have to pay 30 euros for a hour half after that. When i stayed in 2019 the hotel was alot better. The drinks and food in the hotel is three times the price of outside. 3 cocktails 50 euro! Outside the main buffet the restaurants are very quite ( due to price id imagine. Effects the atmosphere. Also down in the beach club you have to pay to sit anywhere nice. Not very rock royalty . Overall a nice hotel that is a shell of what it used to be. If they just dropped there prices all around im sure would double there income and have more returning customers. If you do go ,id probably recommend all inclusive otherwise youd be paying alot. Rock royalty staff especially in the reception where fantastic.

10

Susan

6 Oct 2025

·

Stayed 2 nights

Every aspect of this hotel is excellent. Location, staff, amenities, food...

10

David James

18 Oct 2025

·

Stayed 3 nights

Spa was amazing

8

Steven neil

13 Oct 2025

·

Stayed 5 nights

Lovely hotel very clean good live music but the music played at all pools and rooftop was dance and house music bit strange for a hardrock i repeat hardrock didnt hear one rock song.

4

steven

4 Aug 2025

·

Stayed 3 nights

Main pool closed under major re-construction, falsely advertised in photos as open on Expedia

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Cleanliness

Many guests found the hotel and rooms very clean, sometimes spotless. Others reported inconsistent housekeeping and occasional pests or stained linens.

Related guest reviews

6

Aine

2 Dec 2025

·

Stayed 3 nights

Spent 3 nights , check in staff were nice. Noticed ants in room. Food & drinks extremely expensive if not on all inclusive package.

10

BRENDA

24 Oct 2024

·

Stayed 3 nights

Hotel was immaculate clean. Beautiful hotel will definitely return

10

Aamir

14 Nov 2025

·

Stayed 4 nights

Clean and spacious hotel. Excellent beds and shower. Nice entertainment music. Nice pools. Good buffet. The only thing I didn't like is the fact we have to pay for water at the buffet. But this is the case with most Spanish hotels I think.

2

Hayley Kate

23 Aug 2025

·

Stayed 7 nights

This place is awful. Dated building inside and out, not very clean, stained sheets, dirty rooms, awful food, staff are generally rude and unhelpful, honestly you could not pay me to go to this hotel again. We did all inclusive but ended up eating out as the food was really poor. I thought faeces in the pool day one was bad but it got worse someone also puked in the pool. The surrounding area is tacky and run down. The beach is a literal joke! You really feel unwelcome here, complaints are just ignored, it's just grim. The steak house staff, in particularly Alicia was on another level of rude genuinely shocked by her behavior, this was their a la carte restaurant! I love Tenerife and have been to several different resorts but this hotel was very disappointing, really poor value for money!

6

Kieran

15 Aug 2025

·

Stayed 3 nights

The room was good but not fully clean upon arrival, it was sorted by housekeeping the next day though. The largest pool, pool bar and beach bar were closed for refurbishment forcing everyone to the smaller splash pool which was ok but the staff struggled to deal with the number of people. The service was good but at meal times you were basically limited to one drink. It all felt rushed and not relaxing. The pool itself was poorly maintained too. Both my son’s cut their hands and feet on numerous occasions on sharp or missing tiles, once needing first aid from the lifeguard. Another child cut the end off his toe.

10

Norman

8 Feb 2026

·

Stayed 7 nights

Great room, spotless and well-maintained/cleaned daily. Immaculate hotel, great staff and atmosphere. Fantastic breakfast. Lovely pools and surrounds with a personal service available to your lounger. Couldn't fault a thing

6

David

29 Dec 2023

·

Stayed 6 nights

Sheets on the bed were not changed daily. Must have been on for a week. Dust in the room. Not acceptable for a 5 Star hotel. The steak restaurant was very good. Never been charged 10 euros per portion of chips before. Well over the top. Thought they were included should have been brought to out attention. Inside the hotel, good, Child friendly, and staff very nice. Outside the hotel poor amenities and poor restaurants. Importantly breakfast of poor quality. Bacon looked processed. Had this in a 3.5 star, not in a 5 star. Expected better from a 5 star hotel. One of the main points of a breakfast is the bacon. Overall less quantity and more quality.

6

Marianne

16 Dec 2023

·

Stayed 1 night

What I appreciated was the hospitality of Reception & Guest services staff. Courteous and professional. I liked that music preference was a feature in bedroom, that was cool. I am a frequent traveller and stayed in many 5* hotels, im afraid, this in my opinion was not 5*. Pools cold not warm as claimed. My shower was dirty on arrival water stains brown and 3 long blonde hairs on floor. Breakfast queues long and food average. Stayed 1 night and left. Still in tenerife but at another hotel which is 4* and better! Hard Rock Hotel Tenerife may be just a lacklustre experience for me but may suit others.

6

Lucas

20 Nov 2025

·

Stayed 6 nights

Leider hat das Hotel nicht den Erwartungen entsprochen. Es war der erste und letzte Aufenthalt. Kein 5 Sterne Niveau. Wir hatten eine Kakerlake im Zimmer, danach Zimmerumzug. Generell sind die Zimmer sehr abgewohnt. Frühstück und Abendessen war jeweils nicht gut. Alles extrem überlastet, es gibt nur 1 Buffet für das ganze Hotel. Entspannung Fehlanzeige! Der Kaffe war ebenfalls schrecklich. Noch Schlimmer war das Abendessen. Man hat keine eigenen Platzauswahl und die Tische sind lieblos eingedeckt ohne Tischdecken oder Charme. Es gab Servietten aus Papie?? Das soll 5 Sterne Niveau haben? Der Service ist auch nicht gerade motiviert. Das essen war ok, man hat teilweise aber sehr den Pulver und geschmacksverstärker geschmeckt.

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10

tracey

1 Dec 2024

·

Stayed 8 nights

Rooms spacious and immaculately clean i. All area

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, modern and comfortable, often with great views and quality beds; some suites impress. Several reviews mention noise from music, dated or worn elements, open-plan bathrooms, or maintenance issues in a minority of rooms.

Related guest reviews

6

Gemah

2 Mar 2023

·

Stayed 5 nights

Feb Half term week: Rooms are very spacious and clean. The lighting was very dim in the bathroom and doors to toilet or bathroom didn’t lock or even shut properly and kept swinging open. There was also a smell of drains which I have seen other customers complaining about in reviews over the past week also. Kids club was great for our pre teen with games consoles/regular football tournaments which kept him happy. Toddler was happy with the splash pool and toys in the kids club. Breakfast was ok. Good range of food but most cooked breakfast items such as bacon etc were burnt/hard. The policy they have where you can’t approach the bar for a drink is ridiculous. You had to wait for a server to come and take your order and at some points of the day where the children wanted drinks at the pool we waited over an hour. One day they didn’t come to serve at all so walking to the shop was quicker. For those going all inclusive I would seriously rethink about the board you stay. I’m very grateful we chose bed and breakfast for the lack of staff and service to cope with the amount of customers wanting and waiting for drinks or food, especially around the pool. On the few occasions I did approach the bar to complain that we have waited too long for drinks orders to be taken and ask could I please just be served at the bar I was rudely told no and to go and wait for her colleagues. No where near enough staff to deal with a full hotel. Location is also poor. Taxi to Adeje is €20

6

Chak Lam

5 Nov 2025

·

Stayed 3 nights

Have to wait for very long time during breakfast hour for the lifts, only 2 out of 4 lifts were operating during that busiest hours. Rooms and hotel looks dated

6

Andreas

10 Mar 2024

·

Stayed 4 nights

Es ist abends sehr laut, Party und Lifemusik. Wenn man die Zimmer auf der falschen Seite hat, muss man da durch, ob man will oder nicht. Auschecken geht bis 12 Uhr, ab 11 waren unsere Zimmerkeys deaktiviert , was ärgerlich ist, wenn man noch am Pool war … die Musik ist grundsätzlich überall zu laut

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10

Michellee

29 Sept 2025

·

Stayed 4 nights

Great property. We were upgraded to a beautiful suite. The breakfast was also fantastic. Would recommend 100%.

10

Lee

25 Oct 2025

·

Stayed 5 nights

Great modern hotel with beautiful room.

2

Alexander

22 Nov 2025

·

Stayed 5 nights

Wir haben dreimal das Zimmer gewechselt. Vermoderte Fugen in der Dusche, Wasserschäden an Türrahmen, und insgesamt ein eher "abgerocktes" Interior zeugen davon, dass das Hotel doch sehr in die Jahre gekommen ist und keinesfalls die Erwartungen an ein 5-Sterne Haus erfüllt, ebensowie das in Teilen sehr schroffe und unaufmerksame Personal.

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10

Mark

8 Feb 2026

·

Stayed 7 nights

We had an Amplified Studio Suite with hot tub on the terrace in February. Huge room, exceptionally comfortable bed, walk in couples shower room, hydro bath, separate sitting area. Then the terrace; 2 deep filled mattress sun beds and a hot tub big enough to fit 3. The terrace we had faced in a southeasterly direction so we had the sun from sunrise until 2pm. We would grab breakfast and then utilise our private terrace until we lost the sun at 2pm. At which point we would then migrate to the Eden pool (adult only) with its swim up bar and a good mixture of Ibiza tunes, house, rock and even a live saxophone player one afternoon. Alternatively you can head to the largest Lagoon pool. This has a swim up bar, but it wasn’t open in our low season visit. It also has a “naturally” created beach facing the real cove out to sea. All inclusive gives you breakfast, lunch and dinner at Sessions buffet. This covers all tastes, grilled meats, fish, veggies, pasta, pizza, cold cuts, cheese, sushi, cured fish, amazing salads, fresh breads, oils, vinegars, deserts galore, and a ice cream machine. If you can’t find it here, you need to reconsider your dietary choices. Sports bar, fusion, and splash bar are all bookable restaurants (via app) and well worth a visit. Starter, main and desert included in each. 16th bar on the roof top is well worth a sunset drink and photo opp. Payable bar (20% discount for all inc). Drinks are excellent. Popular brands for most available.

8

Robert

31 Jan 2026

·

Stayed 7 nights

The room was lovely and spacious with amazing views

6

James Edward

7 Apr 2024

·

Stayed 7 nights

The hotel is situated in Playa Paraiso its a very quiet village with only a few restaurants. We hired a car luckily we had free parking included with Expedia. The rooms were large however had no privacy given the open bathroom. Cleaning was hit and miss sometimes good other times bad. Carpets everywhere needed a good Hoover. There was a good choice of food at breakfast however it was so busy, you couldn’t even hear yourself talk. Towels were often threadbare in both the room and the pool at which you could only get one towel in exchange for a card given at checkin. The teen club was only open until 7pm, far too early and the football pitch had a hole that was a trip hazard. The entertainment was sporadic at best. This hotel is at most a 4 star.

10

Paul

1 Jun 2024

·

Stayed 7 nights

Fantastic time - had an amplified suite with a hot tub which was amazing- room well equipped with comfy bed - great variety and quality in the main buffet both at breakfast and dinner

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Service

Staff are frequently described as friendly and helpful, with some standout team members. However, service can be slow or disorganized—especially bar and restaurant table service—and some guests reported poor responses to issues or difficulty booking venues.

Related guest reviews

6

Gemah

2 Mar 2023

·

Stayed 5 nights

Feb Half term week: Rooms are very spacious and clean. The lighting was very dim in the bathroom and doors to toilet or bathroom didn’t lock or even shut properly and kept swinging open. There was also a smell of drains which I have seen other customers complaining about in reviews over the past week also. Kids club was great for our pre teen with games consoles/regular football tournaments which kept him happy. Toddler was happy with the splash pool and toys in the kids club. Breakfast was ok. Good range of food but most cooked breakfast items such as bacon etc were burnt/hard. The policy they have where you can’t approach the bar for a drink is ridiculous. You had to wait for a server to come and take your order and at some points of the day where the children wanted drinks at the pool we waited over an hour. One day they didn’t come to serve at all so walking to the shop was quicker. For those going all inclusive I would seriously rethink about the board you stay. I’m very grateful we chose bed and breakfast for the lack of staff and service to cope with the amount of customers wanting and waiting for drinks or food, especially around the pool. On the few occasions I did approach the bar to complain that we have waited too long for drinks orders to be taken and ask could I please just be served at the bar I was rudely told no and to go and wait for her colleagues. No where near enough staff to deal with a full hotel. Location is also poor. Taxi to Adeje is €20

8

Janine

19 Apr 2023

·

Stayed 5 nights

We love this place. The music is excellent. Amenities excellent. Food all really good. Not enough staff for the volume of guests though and meant it took 30-55 mins for a drink to arrive (including water)! Restaurants all already booked on arrival. No VIP perks for Expedia gold either.

4

Sarah jane

5 Oct 2025

·

Stayed 5 nights

We were not informed of a private event and were treated poorly and told conflicting information from.Reception. Everyone had bags searched,drinks bought at their own premises confiscated inc water. And told not to use the sunbeds as they were for private event people VIPs. Ruined husbands birthday treat.

10

Michellee

29 Sept 2025

·

Stayed 4 nights

Great property. We were upgraded to a beautiful suite. The breakfast was also fantastic. Would recommend 100%.

6

Bella

8 Jan 2026

·

Stayed 4 nights

Positives: nice room and drinks at the beach bar. Negatives: Limited food option,I had to walk around several times to find something to eat.No special food for Christmas.No DJ by the pool at Christmas day.No special enterntainment. Room was cleaned twice in our 4 night stay.2nd clean I have requested twice on the app and eventually had to go to reception to aak for it.Even so bed sheets wasn't changed once.My husband had elbow bleed and was sleeping all 4 night on the blood stains.Room wasn't dusted - even glass bedside cabinets.Coffee pots and drinks were refilled once. Staff at the sessions restaurant.I was told off for seating at the empty table when no waiters were around ,making me feel embarrased like a naughty child.Plates were taken away couple of times even thought we didn't finish our meal.Another time there were no cuttlery at the table ,my husband went to the bar and asked for the forks and was rold off by the waiter that he doesn't know were the forks are.Husband asked again : how come yoi don't know aren't you working here? And reaponce was : I do work here ,but I don't give a f...ck - in those exact words. All those issues were raised with manager Diana ,who didn't want to help at all .She said that nobody else complaining ,which made us feel as liars.We seen people complaining at the reception several times during our stay.Embarrasing again ,as we just raised up someting needs attention amd improvement ,as service in the several parts of the hotel is afwul.

10

Duncan

31 Aug 2024

·

Stayed 5 nights

From the moment we checked in we felt welcomed and special. Guillermo checked us in and gave us so much information about the property. Cristina in the Rock Shop was so helpful on all our visits helping us top get the most of our shopping experience. We loved the meals we had at the 3rd Half Bar, the team there, Elan, Antonio, Eduardo, Maykel and Junior were all so attentive without being intrusive. The pools were a great way to spend a day recharging and having fun as a family. Appreciated the courtesy bus to visit the Hard Rock Cafe, which was an added bonus for us. Cannot wait for a chance to return to the resort at the earliest opportunity. One of our best ever holidays, Thank you to the entire team at the resort.

2

Nathalie

19 Apr 2025

·

Stayed 1 night

The service was generally not great. The hotel staff left our luggage in the lobby the entire day, right by the door, after asking them to deliver this to the room 3 times, we eventually went down and took it to our room ourselves, with two small kids this is not ideal. The food was average and generally no one explained anything and everything was done with attitude. Sorry hard no, for the hard rock!

10

Emma Louise

27 Aug 2024

·

Stayed 7 nights

Great hotel, great food, great for families. Drinks services (both alcoholic and non) on all inclusive let it down massively, constantly waiting for someone to take your order, long waits for drinks to arrive, not allowed to order in the bar areas - seemed very ‘controlled’ which let our experience down a bit.

10

John

14 Oct 2025

·

Stayed 7 nights

Everything about the Hotel was a great experience from check-in to check-out. All of the staff I encountered were extremely proficient and friendly - I will definitely be going back 😊

10

Ian

18 Nov 2025

·

Stayed 4 nights

Excellent and friendly staff.

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Location

Situated in Playa Paraiso away from main resort centers; the immediate area is quieter with limited nearby dining. Buses and taxis are convenient, and beach access is rocky rather than sandy.

Related guest reviews

10

Juanjuan

29 Jan 2025

·

Stayed 3 nights

We stayed 3 nights at Hard Rock hotel and absolutely enjoyed our stay.Staffs were very friendly,buffet breakfast was brilliant and we really loved the heated swimming pool. 471 bus stop is just outside the hotel which is so convenient for travelling.

10

Darryl

29 Apr 2023

·

Stayed 4 nights

The hotel is excellent, the pools the staff the vibe of the hotel is excellent. The only negative is the location of the hotel. There is a few restaurants around the hotel and small bars. We were there for 4 nights, we were breakfast only at the hotel so we tried 2 restaurants locally. We did enjoy both restaurants but the other 2 nights we caught a bus outside the hotel to costa Adeje 2 euro each and a taxi back approx 16-18 euro. There is the option of going all inclusive and stay the duration of your stay at the hotel, but we prefer to eat out somewhere different every night. We would definitely come back and stay again.

10

Jonathan Noel

17 Sept 2024

·

Stayed 3 nights

Everything you need outside of the hotel nice and quiet after the shops and restaurants close and felt very safe

8

James

17 Sept 2023

·

Stayed 7 nights

Excellent stay at the Hard Rock Tenerife. Staff were very friendly, areas waere clean and entertainment was great. I think you need a hire car if you want to have a look round as the area is not in the town.

8

anne

31 Mar 2025

·

Stayed 6 nights

Property was lovely didn’t realise how Far out although only €15 to Adeje in a taxi rank at front door of hotel. Really loved the hotel rooms beautiful and different. Entertainment was great live music every night. Not much around the hotel few shops and places to eat. Food in the sessions buffet great choices. Being inclusive felt at a disadvantage as only allowed to eat in cafe at appointed times. I would not eat in the al a carte as an all inclusive guest again as poor service and limited menu. Staff attentive slightly abrupt at times will put this down to language barrier. Really clean although lagoon pool needs a little attention the heated pools were fantastic. Again service around the pools is brilliant. Staff at the pool bar were amazing thank you. We had a great holiday would highly recommend and will definitely return. I recommend downloading the hotel app and familiarising yourself with the hotel before going. There is also a Facebook page. Lots of children here who were well catered for by all activities.

10

Jane

20 Dec 2024

·

Stayed 6 nights

Amazing hotel . As always the Hard Rock offers exceptional service and facilities. The hotel location isn’t perfect and you cant really walk into the main strip due to the coastline but there is a bus just outside which is easy and cheap . If this hotel was in Costa Adeje centre it would be twice the price. Overall still excellent. Thanks to all at Hard Rock .

6

Tim

22 Dec 2024

·

Stayed 8 nights

Hotel war gut, sehr sauber und sehr ästhetisch, die Mitarbeiter waren alle sehr nett. Leider gibt es in der näheren Umgebung kaum etwas zu sehen, so dass man immer mindestens 20-30 Minuten mit bus/taxi in andere Orte fahren musste. Die Mitarbeiter haben sich jedes mal bedankt, dass sie unser dreckiges Geschirr mitnehmen durften, das war uns etwas unangenehm. Wir haben für den Service zu danken. Beim Essen gab es gar keine Abwechslung. Jeden Tag gab es das gleiche Fertigessen! Sind trotz Halbpension dann am ende lieber auswärts essen gegangen. Die Cocktails vor Ort waren nicht lecker. Viel Sirup und eher minderwertiger Alkohol. Viele haben sie probiert und stehen lassen. Die Abendanimation war nett umgesetzt, aber im Foyer immer schlecht abgemischt und zu laut. Die Musik an den Pools und der Rooftop Bar war erstklassig. Wir würden wieder dort übernachten, aber dann ohne Verpflegung

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8

Nichole

21 Aug 2024

·

Stayed 7 nights

Great property, staff were amazing. Nice food choices. Only draw back is although there is access to a "beach" is not a sandy one. But the resort was great from the room to the dining options and pool areas were great also. Entertainment at night was fab.

10

Nigel

5 May 2023

·

Stayed 6 nights

It’s a beautiful property with friendly staff and central to everything you want to see and do.

10

Alan

20 Jan 2025

·

Stayed 4 nights

Great hotel , all good but situation around hotel is very quiet

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and quality. Dinner and all-inclusive experiences are mixed: buffets can feel repetitive or chaotic, à la carte booking is difficult, and many drinks or items require supplements; prices are often considered high.

Related guest reviews

6

Avi

30 Dec 2025

·

Stayed 3 nights

A lot of choice but not taste

8

steve

28 Aug 2025

·

Stayed 7 nights

When is all inclusive NOT all inclusive?! Over half of the drinks are supplement, half of the restaurants give you a 30% discount, but worst of all the coffee bar, splash pool and beach club will let you have an all inclusive lunch between 1200-1300 and 1300-1500 and it’s less than half of what’s on the menu (if you’re paying anytime/anything you want). But between 1300-1500 the only All inclusive option is buffet restaurant. Not like most 5* AI, most things ARE NOT ALL INCLUSIVE

10

Aamir

14 Nov 2025

·

Stayed 4 nights

Clean and spacious hotel. Excellent beds and shower. Nice entertainment music. Nice pools. Good buffet. The only thing I didn't like is the fact we have to pay for water at the buffet. But this is the case with most Spanish hotels I think.

6

Steven

3 Nov 2025

·

Stayed 2 nights

Room was good. Staff on the whole were good. Buffet was very poor, food quality was ok, but the selection was limited. Atmosphere at the hotel was quite dull. Entertainment was terrible. While being a decent all Inc hotel, it's one of the worst I've ever been to. Value for money was poor.

6

Adrien

31 Dec 2025

·

Stayed 5 nights

Restaurant are not at a the level…

8

STEPHEN PAUL

23 Mar 2025

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Stayed 7 nights

Hotel was very clean. The All inclusive was very confusing and the times that you could eat in some restaurants was also confusing. The food in the buffet restaurant breakfast was very nice lunch time was ok but the evening was the same every night. If you liked salad you would be ok. Sometimes it took a long time to get a drink as you are not able to go to the bar to get one yourself and had to wait for a member of staff to see you waiting. The weather was not that kind (out of the Hotels control) nothing to do when not able to sit by pool. Nothing much to do around area either bit too quite. Hotel had a shuttle bus to The Hard rock which we used but the taxi back was expensive so could not afford to do that all the time. Went on a trip booked through Hotel to the Volcano and 3 villages which saw the Northern side of the island which was vey good although when it came to lunch and the recommendation of the tour guide to eat in the restaurant set meal I would not recommend. All in all we had a good break feel relaxed but would not visit again.

10

Mark

8 Feb 2026

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Stayed 7 nights

We had an Amplified Studio Suite with hot tub on the terrace in February. Huge room, exceptionally comfortable bed, walk in couples shower room, hydro bath, separate sitting area. Then the terrace; 2 deep filled mattress sun beds and a hot tub big enough to fit 3. The terrace we had faced in a southeasterly direction so we had the sun from sunrise until 2pm. We would grab breakfast and then utilise our private terrace until we lost the sun at 2pm. At which point we would then migrate to the Eden pool (adult only) with its swim up bar and a good mixture of Ibiza tunes, house, rock and even a live saxophone player one afternoon. Alternatively you can head to the largest Lagoon pool. This has a swim up bar, but it wasn’t open in our low season visit. It also has a “naturally” created beach facing the real cove out to sea. All inclusive gives you breakfast, lunch and dinner at Sessions buffet. This covers all tastes, grilled meats, fish, veggies, pasta, pizza, cold cuts, cheese, sushi, cured fish, amazing salads, fresh breads, oils, vinegars, deserts galore, and a ice cream machine. If you can’t find it here, you need to reconsider your dietary choices. Sports bar, fusion, and splash bar are all bookable restaurants (via app) and well worth a visit. Starter, main and desert included in each. 16th bar on the roof top is well worth a sunset drink and photo opp. Payable bar (20% discount for all inc). Drinks are excellent. Popular brands for most available.

6

magdalena

28 Apr 2024

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Stayed 6 nights

All-inclusive what a joke Make sure read all the fine prints

8

Laleh

20 Nov 2024

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Stayed 3 nights

This is nice enough all inclusive but the food and drinks options are very very limited for AI. The buffet is not great and the AI options at restaurants were pretty bad and so were the drinks. Pool DJ was the best part about this hotel

10

Adwoa

2 Aug 2025

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Stayed 7 nights

Modern clean hotel. Friendly and helpful staff. Amazing and fresh selection of food at meal times. Convenient for transportation to explore the island

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $335	9 $262	10 $262	11 $275	12 $285	13 $272	14 $272
15 $272	16 $271	17 $290	18 $275	19 $272	20 $264	21 $287
22 $243	23 $246	24 $243	25 $239	26 $253	27 $305	28 $305
29 $225	30 $226

Su	Mo	Tu	We	Th	Fr	Sa
		1 $225	2 $225	3 $226	4 $233	5 $254
6 $247	7 $206	8 $225	9 $207	10 $203	11 $163	12 $200
13 $177	14 $196	15 $199	16 $233	17 $260	18 $242	19 $218
20 $234	21 $279	22 $265	23 $265	24 $273	25 $407	26 $487
27 $430	28 $566	29 $566	30 $473	31 $806

Hard Rock Hotel Tenerife

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Room options

Deluxe Room (Rock Royalty Benefits, Single Use)

Superior Room (Connecting)

Studio Suite, Ocean View (Silver)

Suite (Gold)

Studio Suite, Ocean View (Silver, Family Friendly)

Studio Suite (Silver, Rock Royalty Benefits)

Classic Room (Resort View)

Suite (Diamond)

Studio Suite, Ocean View (Silver, Single Use)

Suite (Platinum)

Studio Suite (Silver)

Studio Suite (Silver, Family Friendly)

Deluxe Room, Ocean View (Single Use)

Superior Room

Superior Room (Single Use)

Deluxe Room, Ocean View (Platinum)

Studio Suite (Silver, Rock Royalty, Family Friendly)

Deluxe Room (Rock Royalty Benefits)

Studio Suite (Silver, Single Use)

Studio Suite (Silver, Jetted Tub)

Classic Room (Resort View, Single Use)

Guest reviews of Hard Rock Hotel Tenerife

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