Name: The Stuart Hotel, Derby City Centre, Sure Collection by Best Western
Address: 119 London Road, Derby, Derbyshire (contea), GB
Price range: 47 USD–92 USD per night
Rating: 7.18

Cosa pensano gli ospiti

Le recensioni di The Stuart Hotel, Sure Hotel Collection by Best Western evidenziano un personale cordiale e disponibile e una posizione comoda vicino alla stazione e al centro città, con molti ospiti che apprezzano il buon rapporto qualità-prezzo e i letti confortevoli nonostante l'atmosfera generalmente essenziale.

Tra gli aspetti negativi più comuni ci sono camere e bagni datati, docce piccole o con poca pressione e occasionali problemi con l'acqua calda, pareti sottili e rumore del traffico, oltre a una connessione Wi-Fi incostante. La pulizia e la manutenzione sono variabili, con segnalazioni di muffa, polvere e arredi usurati accanto a soggiorni in ambienti puliti; il parcheggio è principalmente a pagamento (NCP) o limitato. La colazione e il cibo ricevono spesso elogi, anche se alcuni hanno riscontrato una scelta limitata, difficoltà a trovare posto a sedere e un servizio lento al bar o al ristorante. In generale, si tratta di una base economica ed in buona posizione, con personale eccellente ma camere di qualità variabile.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

I servizi sono essenziali: il parcheggio è principalmente a pagamento (NCP) con posti limitati e alcuni lavori in corso hanno causato disturbo mattutino per alcuni ospiti.

Recensioni degli ospiti correlate

8

Kathleen

11 giu 2023

·

Soggiorno di 1 notte

The hotel was clean, though the bathroom could do with refurbishment. Staff were friendly and helpful. Parking payable in the horel at a duscounted rate.

6

Damith

28 mag 2024

·

Soggiorno di 1 notte

The property is conveniently located within walking distance of Derby city centre. NCP car park is located behind the hotel.

6

Angela

16 feb 2024

·

Soggiorno di 1 notte

Arriving at the Stuart Hotel was easy and parking. Paid for parking in the NCP car park at reception. Confirmation of booking should of stated that the car park is a NCP which would of prevented any confusion. Room was very small and believe it was a single room so having two adults in the room was a bit of a squeeze and felt very claustrophobic and almost had a panic attack as windows were restricted with how far you could open them. Other small window was stuck I guess from when it was last painted as with the bathroom door which kept sticking and did not close properly unless you put pressure on the door. The toilet made a loud noise every time you flushed it and the shower was very small. Mattress was very soft and could feel the springs in the bed making it a very uncomfortable night. Breakfast was average and the dining room felt dirty with kids running around and food left on the side. Bar was closed before 11pm so could not use so was a little disappointed as the confirmation said the bar would be open until 11pm. Would not return to this hotel said that, the hotel staff was polite on arrival and check in was easy. Used this hotel as it was within walking distant to the pub and restaurant where we were meeting friends for drinks and food. Hotel has a lot of potential but requires a big refurbishment.

6

Richie

17 ott 2024

·

Soggiorno di 4 notti

Shower has poor pressure Shower curtain stained and smelt Car park is NCP. No discount from hotel and very little parking

6

Simon

29 mag 2025

·

Soggiorno di 2 notti

Good spot if you want to stay in Derby...... Very Corporate focused, parking is payable

2

ian

5 mar 2024

·

Soggiorno di 1 notte

At about 7.45 for an hour building work on the new tesco shop within the hotel started. There was no reason this could not have started later. I complained to the girl on the desk (she was fine it was not her fault) and she said next month when you come ask for a room on the far side of the hotel.This should have been offered when we arrived. Maybe next month we will book into a hotel that puts its guests first

8

Jacqueline

25 set 2024

·

Soggiorno di 1 notte

Good location and parking. Bathroom was a bit tired and no handles to get in and out of the shower

8

Aimee

16 mag 2024

·

Soggiorno di 1 notte

The staff at the hotel are excellent, really friendly and helpful. There is parking onsite which is reasonably priced at £4.95 for 24 hours. The hotel itself is ok however in need of some investing and a revamp. The rooms are basic with the furniture showing a lot of signs of age and general wear and tear.

8

Michael

7 lug 2023

·

Soggiorno di 2 notti

Paid for two nights parking. First night okay but second night car park was full. Only space available was next to the bins in a non designated area. Overall accommodation was okay in a pleasant area only a short walk from the city centre.

6

Jason

22 lug 2024

·

Soggiorno di 2 notti

Very small rooms, limited parking.

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Pulizia

La pulizia è variabile; diversi ospiti menzionano bagni con muffa, polvere e moquette macchiata o arredi usurati, mentre altri hanno trovato le camere pulite.

Recensioni degli ospiti correlate

6

anna

12 nov 2023

·

Soggiorno di 1 notte

We had an extremely comfortable stay with two single beds – they were amazing! Though it was just for one night, the location was great, close to town. The bedding was nice and clean. However, the bathroom was disappointingly dirty, with visible mold and limescale. A thorough cleaning, including the shower mat, is needed. Consider sharing this feedback for improved cleanliness standards. 🏨

4

Richard

3 nov 2025

·

Soggiorno di 1 notte

firstly we had no toilet paper in the bathroom on arrival had to ask reception for some second the room had a strong alcohol smell like they had been a spillage on the carpet it was damp third the immensely filthy dusty boards and around windows that aggravated my wife's asthma through night I don't this is adequate for such a lovely hotel and lets it down just letting you know our concerns

4

Michelle

26 feb 2024

·

Soggiorno di 2 notti

I booked several rooms for work and all of the rooms were very similar. The bedroom we mainly ok, but the bathrooms were old, very tired, in desperate need of refurbishment. Parts of my bath had worn away, tiles were cracked, holes around the bathroom Suite fittings, and generally not very nice. A dirty towel from a previous guest was left hanging up behind the door. The walls are very thin, I could hear everything from the adjoining room. Another colleague had water pouring in by the closed window as it was raining all night. The beds were fairly comfy and breakfast was good.

4

Wendy

11 ago 2025

·

Soggiorno di 2 notti

Rooms need a proper dusting other than that no complaints.BREAKFAST was a fiasco. The hotel has sold most of it restaurant/breakfast room to tesco so they do not have adequate table/seating area available for amount of guests. We had to wait for a table on sunday over half an hour

6

Debbie

2 set 2023

·

Soggiorno di 1 notte

Good location clean room! However the cupboard was half full of broken fans and spare lights. Telephone line was not working and bath broken on the side panels. Bath seal needs changing to combat mould. Apart from that the room was clean and presentable and the staff were extremely helpful and friendly.

6

Rebekah

13 set 2024

·

Soggiorno di 1 notte

A good stay for the price. The room was not fully dusted and the rooms were outdated but clean sheets and towels - comfy bed.

8

Carole

1 dic 2025

·

Soggiorno di 2 notti

Clean spacious room, lovely staff

6

Stephanie

21 ago 2024

·

Soggiorno di 2 notti

Aware that hotel is currently undergoing renovation works but noise began at 730am. Room was fine although bathroom could have been cleaner. (mould on tiles in shower area). Reception staff were lovely but bar staff need much more training for waiting tables and general service. Had to ask for a drink with dinner, ask for cuttlery, ask for condiments and no clearing of dinner plates or dessert offered.

8

Cathy

23 mar 2025

·

Soggiorno di 2 notti

Hotel was clean and staff were friendly, only thing that let it down for us was, we had no hot water during our stay.and there was noise disruption from people in the rooms near by on our first night.

6

Paul

22 feb 2024

·

Soggiorno di 3 notti

I was staying in a room on the 3rd floor which was not at all a problem to me although all the floor boards and stairs were very noisy when walked on, especially at the still of night. The carpet was so threadbare in the room you could see the flooring underneath. There was mould and dirt thou out the whole of the bathroom and shower and the room with contents was very dated apart from the up to date “smart” to. The water way hot enough to have a shower but no water pressure so it just trickled out. I ate at the hotel over my 3 night stay and the quality of food was very good and an enjoyable meal. All the staff I encountered were courteous, kind, polite and friendly being a credit to the hotel. I think the hotel needs tlc and decorating Paul

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Camere

Le camere sono datate e variano per dimensioni e comfort, molti notano box doccia molto piccoli, acqua calda debole o instabile, pareti sottili e rumore del traffico; i letti variano da confortevoli a cedevoli o composti da due letti singoli affiancati, e la connessione Wi-Fi può essere inaffidabile.

Recensioni degli ospiti correlate

2

David

11 set 2025

·

Soggiorno di 2 notti

The mattress had no springs, complained, nobody cares. The bathroom was really basic with a trickle of a shower. Hotel needs seriously updating. Thin walls and windows so you can hear everything in the other rooms.

6

Anthony

21 ott 2024

·

Soggiorno di 1 notte

So I booked a executive room which was supposed to have a double bed instead I got 2 single beds pushed together with 2 sungle mattresses well im sorry thats not a double bed if I was to purchase a double bed from a shop I woudnt expect 2 single beds with 2 mattresses I would expect a double bed with a double mattress so I was very disappointed about that waking up in the middle of the night with a crack in the middle of the bed were the 2 mattresses have parted so not happy at all when I mentioned it to the reception the next she wasnt really bothered so I wont be staying there again!!! 😡😡😡😡

8

Ian

28 mag 2024

·

Soggiorno di 2 notti

Staff were wonderful, but we had an executive room that was in a poor state of repair to the point that the fire safety information had to be reattached to the door. The list of defects were really high from holes in the carpet mismatched furniture door strip on the bathroom door coming off to name only a few. If this was an executive room the mind boggles what the standard room must be like.

8

Vincent

15 set 2025

·

Soggiorno di 2 notti

Great location close to transport links, a Tesco Express and Derbion mall. Also clean and comfortable. The walls however are 'paper thin'.

6

Dean

15 nov 2025

·

Soggiorno di 3 notti

Room was dated however warm and comfortable

6

charlesj

28 giu 2024

·

Soggiorno di 1 notte

The hotel itself is located near a busy road so expect traffic noise. The staff were great but let down by the state of the rooms. The shower did not work in my room and it was really hot in there. Breakfast had a very small selection avaiable. I will not be staying here again.

6

C J

9 apr 2025

·

Soggiorno di 1 notte

Room was small & very stuffy. Stains around room fixtures & damage to carpet. Cold bathroom. The bar was also the main reception desk. Staff were friendly though & not the worst place in Derby to get your head down for the evening.

6

Stephen

1 feb 2023

·

Soggiorno di 1 notte

Well located for city centre, football and train station. Very much a 3 star hotel so no frills. Room was OK but furniture very tired and probably should be renewed. Bathroom looked OK but the shower was never hot, even though the basin tap was scalding. This hotel is ok as a one nighter, but not sure I would want to stay longer.

6

Anita

2 mag 2023

·

Soggiorno di 1 notte

Overall not bad at all and good value for money. However, the standard double room was very small as was the shower cubicle. Better suited to being a single toom.

8

Carol

22 apr 2024

·

Soggiorno di 1 notte

Hotel was good but room let down by size of shower. It was very tiny and you struggle to turn around in it

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Servizio

Il servizio è generalmente cordiale, disponibile e professionale alla reception e durante le pulizie, anche se alcuni ospiti hanno segnalato errori nella prenotazione o nell'assegnazione delle camere e un servizio incostante al bar/ristorante.

Recensioni degli ospiti correlate

10

Kyle

13 nov 2025

·

Soggiorno di 1 notte

Very nice staff

6

Anthony

21 ott 2024

·

Soggiorno di 1 notte

So I booked a executive room which was supposed to have a double bed instead I got 2 single beds pushed together with 2 sungle mattresses well im sorry thats not a double bed if I was to purchase a double bed from a shop I woudnt expect 2 single beds with 2 mattresses I would expect a double bed with a double mattress so I was very disappointed about that waking up in the middle of the night with a crack in the middle of the bed were the 2 mattresses have parted so not happy at all when I mentioned it to the reception the next she wasnt really bothered so I wont be staying there again!!! 😡😡😡😡

4

Joshua

29 apr 2024

·

Soggiorno di 2 notti

I recently stayed at this hotel over the past weekend and unfortunately, my experience was far from satisfactory. Upon arrival on Friday evening, I was allocated a room which had not been cleaned from a previous stay.l. The real frustration came when I discovered a major room assignment mix-up. Despite being assigned room 246, the reception had no record of me in that room. It turned out they had given me the wrong room when I was moved, causing confusion for both myself and other guests. This led to a situation where guests who were supposed to be in my room were left waiting in the lobby, while my belongings were in their room. Additionally, despite paying for parking, finding a spot was a nightmare upon my return on Saturday evening and only one very tight space was available upon arrival. This level of disorganisation and lack of communication is unacceptable for any hotel, and it seriously impacted the overall quality of my stay.

6

Melanie

29 mar 2024

·

Soggiorno di 1 notte

Check-in wasn't a smooth process as the hotel did not have any record of my booking on their system since it had come from Expedia. Took a while to get resolved. Room was fine but I was given ground floor rather than first floor as I'd requested when asked. Made the best of it as it was just one night but would have preferred an easier check-in.

10

Philip

5 ott 2025

·

Soggiorno di 1 notte

Staff are nice, kind and helpful

10

Samuel

20 apr 2025

·

Soggiorno di 3 notti

More than I expected. Exceptional service from the receptionist and other staff.

8

Carole

1 dic 2025

·

Soggiorno di 2 notti

Clean spacious room, lovely staff

6

Stephanie

21 ago 2024

·

Soggiorno di 2 notti

Aware that hotel is currently undergoing renovation works but noise began at 730am. Room was fine although bathroom could have been cleaner. (mould on tiles in shower area). Reception staff were lovely but bar staff need much more training for waiting tables and general service. Had to ask for a drink with dinner, ask for cuttlery, ask for condiments and no clearing of dinner plates or dessert offered.

10

Philip

12 nov 2025

·

Soggiorno di 1 notte

The Manager is a star and a credit to your company

8

Chris

24 lug 2024

·

Soggiorno di 2 notti

Very nice 5 days stay. Staff were excellent - friendly, professional & very helpful.

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Posizione

La posizione è comoda per il centro città di Derby, la stazione ferroviaria e Pride Park, anche se si segnala un po' di rumore del traffico dalla strada adiacente.

Recensioni degli ospiti correlate

10

Ian

6 mar 2023

·

Soggiorno di 1 notte

Allowed me to check in early. Very convenient for station and a short walk to Pride Park.

8

Vincent

15 set 2025

·

Soggiorno di 2 notti

Great location close to transport links, a Tesco Express and Derbion mall. Also clean and comfortable. The walls however are 'paper thin'.

10

Roberta

7 nov 2024

·

Soggiorno di 2 notti

The hotel is 5 minutes from the station and shops. Having Tesco express next to the place is very handy. Room was very clean and tidy Breakfast had a vast selection of products and dairy free alternatives ( on demand ) Staff was super friendly and happy to help, keeping our luggages after check out

6

charlesj

28 giu 2024

·

Soggiorno di 1 notte

The hotel itself is located near a busy road so expect traffic noise. The staff were great but let down by the state of the rooms. The shower did not work in my room and it was really hot in there. Breakfast had a very small selection avaiable. I will not be staying here again.

10

Nikolas

15 ott 2023

·

Soggiorno di 1 notte

Good location

8

richard

6 ago 2023

·

Soggiorno di 2 notti

A bit tired in places but ticks the boxes for convenience, value for money and comfort

8

YI

6 ott 2024

·

Soggiorno di 1 notte

Very good location close to the railway and friendly staff. Good value for money.

8

Michael

7 lug 2023

·

Soggiorno di 2 notti

Paid for two nights parking. First night okay but second night car park was full. Only space available was next to the bins in a non designated area. Overall accommodation was okay in a pleasant area only a short walk from the city centre.

8

A J

3 ago 2025

·

Soggiorno di 1 notte

The staff were lovely and very welcoming. The beds were comfortable and the breakfast was very good. Some of the carpets and furniture were a little shabby, which is a shame as the hotel was good otherwise. It's in a handy location too.

8

Jeffrey

16 apr 2025

·

Soggiorno di 1 notte

Convenient location to train station

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Ristorazione

La colazione e il cibo ricevono frequenti elogi per la qualità e il rapporto qualità-prezzo, ma alcuni ospiti hanno riscontrato una scelta limitata, difficoltà a trovare posto durante le ore di punta e un servizio lento o poco attento.

Recensioni degli ospiti correlate

8

carolyn

13 set 2023

·

Soggiorno di 1 notte

For the price it was good,could do with a bit of tlc in certain areas, breakfast very tasty

4

Wendy

11 ago 2025

·

Soggiorno di 2 notti

Rooms need a proper dusting other than that no complaints.BREAKFAST was a fiasco. The hotel has sold most of it restaurant/breakfast room to tesco so they do not have adequate table/seating area available for amount of guests. We had to wait for a table on sunday over half an hour

8

Mark

11 lug 2025

·

Soggiorno di 1 notte

A good location. Good food. Nice clean comfy room.

10

Lisa

9 ott 2024

·

Soggiorno di 1 notte

Staff were very friendly and a great breakfast.

6

Angela

16 feb 2024

·

Soggiorno di 1 notte

Arriving at the Stuart Hotel was easy and parking. Paid for parking in the NCP car park at reception. Confirmation of booking should of stated that the car park is a NCP which would of prevented any confusion. Room was very small and believe it was a single room so having two adults in the room was a bit of a squeeze and felt very claustrophobic and almost had a panic attack as windows were restricted with how far you could open them. Other small window was stuck I guess from when it was last painted as with the bathroom door which kept sticking and did not close properly unless you put pressure on the door. The toilet made a loud noise every time you flushed it and the shower was very small. Mattress was very soft and could feel the springs in the bed making it a very uncomfortable night. Breakfast was average and the dining room felt dirty with kids running around and food left on the side. Bar was closed before 11pm so could not use so was a little disappointed as the confirmation said the bar would be open until 11pm. Would not return to this hotel said that, the hotel staff was polite on arrival and check in was easy. Used this hotel as it was within walking distant to the pub and restaurant where we were meeting friends for drinks and food. Hotel has a lot of potential but requires a big refurbishment.

10

Roberta

7 nov 2024

·

Soggiorno di 2 notti

The hotel is 5 minutes from the station and shops. Having Tesco express next to the place is very handy. Room was very clean and tidy Breakfast had a vast selection of products and dairy free alternatives ( on demand ) Staff was super friendly and happy to help, keeping our luggages after check out

8

Kayleigh

28 ago 2023

·

Soggiorno di 1 notte

Breakfast was amazing and a very good standard. Bed was extremely comfortable and had a good nights sleep.

6

Stephanie

21 ago 2024

·

Soggiorno di 2 notti

Aware that hotel is currently undergoing renovation works but noise began at 730am. Room was fine although bathroom could have been cleaner. (mould on tiles in shower area). Reception staff were lovely but bar staff need much more training for waiting tables and general service. Had to ask for a drink with dinner, ask for cuttlery, ask for condiments and no clearing of dinner plates or dessert offered.

8

A J

3 ago 2025

·

Soggiorno di 1 notte

The staff were lovely and very welcoming. The beds were comfortable and the breakfast was very good. Some of the carpets and furniture were a little shabby, which is a shame as the hotel was good otherwise. It's in a handy location too.

10

Ian

15 dic 2024

·

Soggiorno di 1 notte

Very clean, friendly staff, amazing breakfast 2 minutes walk into town

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Mese	Prezzo medio
gennaio	69 USD
febbraio	68 USD
marzo	74 USD
aprile	68 USD
maggio	71 USD
giugno	87 USD
luglio	77 USD
agosto	70 USD
settembre	78 USD
ottobre	72 USD
novembre	72 USD
dicembre	72 USD

dom	lun	mar	mer	gio	ven	sab
1 $47	2 $60	3 $90	4 $88	5 $57	6 $53	7 $67
8 $47	9 $65	10 $86	11 $88	12 $58	13 $58	14 $67
15 $47	16 $60	17 $85	18 $84	19 $57	20 $53	21 $72
22 $47	23 $62	24 $79	25 $81	26 $57	27 $53	28 $72
29 $47	30 $60

The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

Prezzi per The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Camera Standard, 1 letto matrimoniale, accessibile ai disabili, non fumatori

Camera Standard, 1 letto singolo, non fumatori

Camera Standard, 2 letti singoli, non fumatori

Camera Executive, 1 letto matrimoniale, non fumatori (with Sofabed)

Camera Standard, 1 letto matrimoniale, non fumatori

Camera Standard, 1 letto matrimoniale, non fumatori (Cozy Room;Small Room)

Recensioni degli ospiti su The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Informazioni utili

Servizi extra

Prezzi per le prossime date

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $71	23 $56	24 $92
25 $47	26 $59	27 $76	28 $82	29 $57	30 $53	31 $67