Jewel Grande Montego Bay Resort and Spa
US$ 410
/noite
Média para novembro
Preços para Jewel Grande Montego Bay Resort and Spa
Selecione datas para ver preços e disponibilidade
US$ 410
/noite
Média para novembro
Preços médios mensais
Em Jewel Grande Montego Bay Resort and Spa, o preço por noite é, em média, US$ 337 no mês mais barato (setembro) e US$ 570 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 520 |
| fevereiro | US$ 518 |
| março | US$ 524 |
| abril | US$ 488 |
| maio | US$ 443 |
| junho | US$ 440 |
| julho | US$ 570 |
| agosto | US$ 423 |
| setembro | US$ 337 |
| outubro | US$ 382 |
| novembro | US$ 410 |
| dezembro | US$ 494 |
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nov. · US$ 410
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Mais caro: julho (aprox. US$ 570)
Mais barato: setembro (aprox. US$ 337)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 2 piscinas exteriores, aproveite para dar um salto até à praia privada. As fac...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 2 piscinas exteriores, aproveite para dar um salto até à praia privada. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e uma sala de jogos.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Montego Bay? esta estância dispõe de um centro de conferências e de 4 salas de reuniões, com uma área total de 399 metros quadrados. Esta estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa num dos 4 bares/lounges ou 2 bares junto à piscina.
Quartos
Sinta-se em casa num dos 217 quartos com ar condicionado, um minibar e um televisor plasma. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho têm uma banheira de imersão total e um chuveiro fixo. As comodidades incluem ainda telefone, além de cofres e de cafeteiras/bules.
Localização
Com uma estadia Jewel Grande Montego Bay Resort & Spa – All Inclusive em Montego Bay, ficará junto a um campo de golfe, a 5 minutos de carro de Rose Hall Great House e de Three Palms Ocean Course. Este resort com tudo incluído está a 12 km (7,4 mi) de Doctor's Cave Beach e a 1,2 km (0,7 mi) de Half Moon Golf Course.
O que há nas proximidades
Three Palms Ocean Course(0.7 milhas)
The Shoppes at Rose Hall(0.8 milhas)
Half Moon Golf Course(0.8 milhas)
Centro de Congressos de Montego Bay(0.8 milhas)
Half Moon Equestrian Centre(1.5 milhas)
Cinnamon Hill Golf Course(1.5 milhas)
Rose Hall Great House(2 milhas)
White Witch Golf Club(1.9 milhas)
Blue Diamond Shopping Centre(3.8 milhas)
Whitter Village(4.1 milhas)
Tropical Bliss(6.1 milhas)
Grande Casa de Greenwood(6.8 milhas)
Doctor's Cave Beach(7.4 milhas)
Dead End Beach(7.5 milhas)
Walter Fletcher Beach(8 milhas)
O aeroporto principal mais próximo é o de Montego Bay (MBJ-Aeroporto Internacional Sir Donald Sangster)(6.9 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Localização
Rose Hall, St. James, Jamaica
Three Palms Ocean Course (0.7 milhas)
The Shoppes at Rose Hall (0.8 milhas)
Half Moon Golf Course (0.8 milhas)
Centro de Congressos de Montego Bay (0.8 milhas)
Half Moon Equestrian Centre (1.5 milhas)
Cinnamon Hill Golf Course (1.5 milhas)
Opções de quartos
13
Villa, 3 quartos, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal
e 1 Sofá-Cama
Dormidas 7
4391 ft²
Ar condicionadoWi-Fi (gratuito)CozinhaPátio
10
Suite, 2 quartos, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
, 1 Cama De Casal
e 1 Sofá-Cama
Dormidas 5
1639 ft²
VarandaAr condicionadoWi-Fi (gratuito)Cozinha
6
Suite, 1 quarto, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
1029 ft²
VarandaAr condicionadoWi-Fi (gratuito)Cozinha
7
Suite, 2 quartos, vista para o resort
Detalhes do quarto
1 Cama De Casal Extragrande
, 1 Cama De Casal
e 1 Sofá-Cama
Dormidas 5
1639 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
10
Suite, 2 quartos, vista para o oceano (Partial, Butler)
Detalhes do quarto
1 Cama De Casal Extragrande
, 1 Cama De Casal
e 1 Sofá-Cama
Dormidas 5
1639 ft²
VarandaAr condicionadoWi-Fi (gratuito)Cozinha
7
Suite Nobre, 1 quarto, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
1399 ft²
VarandaAr condicionadoWi-Fi (gratuito)Cozinha
5
Suite Júnior, 1 cama king-size e sofá-cama, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 2
806 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
6
Suite, 1 quarto, vista para o oceano (Partial, Romance)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 2
836 ft²
VarandaAr condicionadoWi-Fi (gratuito)Cozinha
9
Suite, 1 quarto, vista para o resort
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
1029 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
6
Suite Júnior, 2 camas de casal, junto ao mar
Detalhes do quarto
2 Camas De Casal
Dormidas 3
806 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
6
Suite Júnior, 1 cama king-size e sofá-cama, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 2
806 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
6
Suite Júnior, 2 camas de casal, junto ao mar
Detalhes do quarto
2 Camas De Casal
Dormidas 3
806 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
10
Villa, 3 quartos, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal
e 1 Sofá-Cama
Dormidas 7
4391 ft²
Ar condicionadoWi-Fi (gratuito)CozinhaPátio
3
Penthouse, 3 quartos
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal
e 1 Sofá-Cama
Dormidas 7
2583 ft²
VarandaAr condicionadoWi-Fi (gratuito)Cozinha
5
Penthouse Nobre, 3 quartos (Grande Luxe)
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 7
3592 ft²
VarandaAr condicionadoWi-Fi (gratuito)Cozinha
9
Suite, 3 quartos, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal
e 1 Sofá-Cama
Dormidas 7
1979 ft²
VarandaAr condicionadoWi-Fi (gratuito)Cozinha
Avaliações dos hóspedes sobre Jewel Grande Montego Bay Resort and Spa
8.7
Fabuloso
Com base em 1.000 avaliações verificadas
Quem se hospeda aqui?
Casal
54%
Família
45%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em análises do Jewel Grande Montego Bay Resort and Spa, viajantes elogiam repetidamente a simpatia da equipe e a atmosfera relaxante, ao mesmo tempo em que mencionam a disponibilidade inconsistente dos restaurantes, problemas de manutenção intermitentes e uma atmosfera geral mais tranquila do que resorts all-inclusive maiores e mais animados.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em análises do Jewel Grande Montego Bay Resort and Spa, viajantes elogiam repetidamente a simpatia da equipe e a atmosfera relaxante, ao mesmo tempo em que mencionam a disponibilidade inconsistente dos restaurantes, problemas de manutenção intermitentes e uma atmosfera geral mais tranquila do que resorts all-inclusive maiores e mais animados.
As suítes são espaçosas, com vistas impressionantes para o oceano, embora algumas pareçam datadas, e relatos recorrentes mencionam ar condicionado fraco, interrupções no fornecimento de água quente e umidade. Muitos apreciaram o buffet de café da manhã e o frango jerk na praia, mas o fechamento de restaurantes, longas esperas, a necessidade de reservas e uma taxa pelo serviço de quarto frustram alguns; vários também acharam as bebidas fracas e os espaços de refeições quentes devido ao ar condicionado limitado. A praia é calma, mas pequena, com algas marinhas em alguns momentos; as piscinas e o spa são os pontos altos, embora sejam notados fechamentos ocasionais, muitas escadas e acesso limitado para cadeiras de rodas, enquanto a localização é conveniente para o aeroporto. Espere uma estadia confortável e tranquila, com serviço atencioso, mas com consistência variável.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Terrenos bem cuidados, piscinas e um spa popular se destacam, com esportes aquáticos e transporte entre os edifícios. Os pontos negativos incluem o fechamento ocasional de piscinas ou hidromassagens, ar condicionado limitado em áreas comuns, muitas escadas com pouco acesso para cadeiras de rodas, elevadores antigos e uma praia pequena, sujeita a algas marinhas.
Avaliações dos hóspedes relacionadas
4
Angela
19 de out. de 2025
·
A estadia foi de 4 noites
This place did not live up to our expectations for an AI resort in Jamaica. Food and drinks were not great. Pool layout is not convenient and it was not kept clean enough. The kids play room was dated and boring though the lady there was great and played well with our son. The beach was a huge letdown. They did not keep it clean and tidy like other resorts do. Very sparse service on the beach too. This place was not wheelchair accessible. I messaged the property before our stay about being in the most wheelchair accessible building and they literally never even responded. The spa prices were high and since the rest of the property did not live up to our standards we didn’t even waste money on the spa treatments. Also our pull out bed had no mattress and was had to wait hours for one to be delivered. It didn’t fold into the couch so we had to have a giant mattress leaning against the wall the whole time if we wanted to use the tiny couch. It was the only seating aside from the dinner table and one very uncomfortable chair. We did have butler service and they did try to take good care of us.
This place did not live up to our expectations for an AI resort in Jamaica. Food and drinks were not great. Pool layout is not convenient and it was not kept clean enough. The kids play room was dated and boring though the lady there was great and played well with our son. The beach was a huge letdown. They did not keep it clean and tidy like other resorts do. Very sparse service on the beach too. This place was not wheelchair accessible. I messaged the property before our stay about being in the most wheelchair accessible building and they literally never even responded. The spa prices were high and since the rest of the property did not live up to our standards we didn’t even waste money on the spa treatments. Also our pull out bed had no mattress and was had to wait hours for one to be delivered. It didn’t fold into the couch so we had to have a giant mattress leaning against the wall the whole time if we wanted to use the tiny couch. It was the only seating aside from the dinner table and one very uncomfortable chair. We did have butler service and they did try to take good care of us.
10
Warren
2 de jun. de 2025
·
A estadia foi de 3 noites
I have always wanted to stay at Jewel Grande to get away from the excessive excitement of other hotels, we definitely wanted rest and relaxation with some entertainment. First off, the property is gorgeous, that view as you exit the main lobby is breathtaking, the pool overlooking the sea is a welcome to your vacation confirmation. The staff is very helpful, warm and friendly. That for me is worth the cost of the trip. There are 3 buildings and shuttles to take you from building to building with minimal wait, on some occasions we walked as the weather was very nice and there are shady areas. The check-in process was smooth and we got to our room and was wowed by how much space we had in our junior ocean front view. The bed was comfy and the room was clean, there was a little residue in the soaking tub but room service took care of that on our request. Let me get to the food, which is one of the reason I booked this hotel...if you want authentic JAMAICAN FOOD, hands down you won't be disappointed. We had jerk chicken, jerk pork, escovietch fish and ackee and sailfish. You name it we had it even though I wish it had more variety it was delicious. We didn't get to try the spa on this trip but me, my wife and my son (7 years) had a blast. Shout out to all the folks in the kids club, even though it was not busy most times my son did not want to leave and made friends! Big up to DJ rickey red, M&M and Nikki for the pool actives. Sadly, the hot tub was not working and mineral bath.
I have always wanted to stay at Jewel Grande to get away from the excessive excitement of other hotels, we definitely wanted rest and relaxation with some entertainment. First off, the property is gorgeous, that view as you exit the main lobby is breathtaking, the pool overlooking the sea is a welcome to your vacation confirmation. The staff is very helpful, warm and friendly. That for me is worth the cost of the trip. There are 3 buildings and shuttles to take you from building to building with minimal wait, on some occasions we walked as the weather was very nice and there are shady areas. The check-in process was smooth and we got to our room and was wowed by how much space we had in our junior ocean front view. The bed was comfy and the room was clean, there was a little residue in the soaking tub but room service took care of that on our request. Let me get to the food, which is one of the reason I booked this hotel...if you want authentic JAMAICAN FOOD, hands down you won't be disappointed. We had jerk chicken, jerk pork, escovietch fish and ackee and sailfish. You name it we had it even though I wish it had more variety it was delicious. We didn't get to try the spa on this trip but me, my wife and my son (7 years) had a blast. Shout out to all the folks in the kids club, even though it was not busy most times my son did not want to leave and made friends! Big up to DJ rickey red, M&M and Nikki for the pool actives. Sadly, the hot tub was not working and mineral bath.
8
Stefan
16 de jul. de 2025
·
A estadia foi de 4 noites
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
8
Cynthia
7 de jul. de 2025
·
A estadia foi de 3 noites
Not assesible for wheelchair abilities the doors have no automatic option available inside or through out resort
Not assesible for wheelchair abilities the doors have no automatic option available inside or through out resort
8
Yvette
28 de jul. de 2025
·
A estadia foi de 3 noites
Pros: Beautiful and gorgeous property. Food, drinks, and service were spectacular. The staff and service were top notch and I cannot say enough about the quality and taste of the food. 10 out of 10 Cons: Engineering staff were called at least 3 times to my guest room. 1. Air conditioning did not cool room. 2. Hot water went out then water went out entirely. 3. Shower head broke and was replaced. Engineering visits daily for a very short stay. However, Responses to my concerns were prompt and service was friendly. Overall room and view were gorgeous and the food was delicious and memorable. Staff were amazing, friendly, and helpful.
Pros: Beautiful and gorgeous property. Food, drinks, and service were spectacular. The staff and service were top notch and I cannot say enough about the quality and taste of the food. 10 out of 10 Cons: Engineering staff were called at least 3 times to my guest room. 1. Air conditioning did not cool room. 2. Hot water went out then water went out entirely. 3. Shower head broke and was replaced. Engineering visits daily for a very short stay. However, Responses to my concerns were prompt and service was friendly. Overall room and view were gorgeous and the food was delicious and memorable. Staff were amazing, friendly, and helpful.
4
Toji
15 de jul. de 2025
·
A estadia foi de 4 noites
It seems like this property used to be pretty decent, but its quality has diminished over the recent years. Rooms are in dire need of upgrade and remodeling. During our 4-night stay, the A/C wasn't working in any of the restaurants or main areas. The bar was routinely out of necessary ingredients to make popular drinks.
It seems like this property used to be pretty decent, but its quality has diminished over the recent years. Rooms are in dire need of upgrade and remodeling. During our 4-night stay, the A/C wasn't working in any of the restaurants or main areas. The bar was routinely out of necessary ingredients to make popular drinks.
8
Jason
23 de mar. de 2025
·
A estadia foi de 3 noites
Cabana service was great. Wilford was perfect. Beach grill jerk chicken was phenomenal. Good entertainment. We stayed in an older building that was being remodeled and could’ve been a little cleaner. Only had one elevator operating. It was very relaxing and quiet for the most part. Food options were good for a three day stay. Entire staff was friendly and very helpful. Beach is small and has a lot of seaweed.
Cabana service was great. Wilford was perfect. Beach grill jerk chicken was phenomenal. Good entertainment. We stayed in an older building that was being remodeled and could’ve been a little cleaner. Only had one elevator operating. It was very relaxing and quiet for the most part. Food options were good for a three day stay. Entire staff was friendly and very helpful. Beach is small and has a lot of seaweed.
10
Afia
25 de out. de 2025
·
A estadia foi de 4 noites
Spa was very relaxing and the hot tub was very warm as well. Staff was very polite and attentive.
Spa was very relaxing and the hot tub was very warm as well. Staff was very polite and attentive.
8
Allessandro
21 de out. de 2025
·
A estadia foi de 5 noites
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
8
Jessica C
31 de ago. de 2025
·
A estadia foi de 4 noites
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acharam o resort e os quartos limpos, mas a limpeza e a manutenção são inconsistentes. Os relatos incluem odores de mofo, mofo ou poeira em alguns banheiros, limpeza de quartos não realizada, reposição atrasada de toalhas e pragas ocasionais.
Avaliações dos hóspedes relacionadas
8
Tewodros
21 de out. de 2025
·
A estadia foi de 4 noites
Clean room
Clean room
4
Racquel Roberts
30 de jul. de 2025
·
A estadia foi de 7 noites
There was only one (stiflingly hot) elevator for the entire building. The first room (that they made us wait over 3 hours for) was dirty, loud, and uncomfortable. We asked that they switch our room (and they did). That room was ok, but the hot water was limited and the toilet broke. The food in the restaurants take an extremely long time to come out when ordered. Overall, I would never come back, but the staff tried and helped where they could.
There was only one (stiflingly hot) elevator for the entire building. The first room (that they made us wait over 3 hours for) was dirty, loud, and uncomfortable. We asked that they switch our room (and they did). That room was ok, but the hot water was limited and the toilet broke. The food in the restaurants take an extremely long time to come out when ordered. Overall, I would never come back, but the staff tried and helped where they could.
2
Kimberly
7 de jun. de 2025
·
A estadia foi de 4 noites
I am convinced that Expedia has paid people for the reviews. Our experience at the hotel was nothing close to 4 star. From the very first day there we had problems. We booked the 2 bedroom, oceanfront suite. There was visible dirt, mold and water damage throughout. The air conditioner was also broken and there was dust and mold surrounding air vents. We immediately asked for a different room. This time we were given another 2 bedroom suite but with limited oceanview. This room appeared to be a bit nicer but still had its visible issues as far as cleanliness, outdated decor, faded and spotty curtains, etc. We decided to try to make it work since we would be out of the room on excursions most of the day. The very first night one of the bathroom toilets broke and my husband had to fix it. Later on in the night we noticed “furry mold” at the bottom of the door to the 2nd bedroom. The freezer was full of frost and condensation seeped through to the wood cabinets. Whenever the door closed pieces of wood and shavings fell to the floor. The refrigerator was the same just not as bad. Our second day there we came back to lizards in the room and the knob in shower in the master bedroom broke off. The forth day our keys didn’t work and we were locked out of our room. We ended up missing our excursion because of it. That day we also came back to no water in the entire building. The only positive about this resort was the staff. They were all friendly and tried to be helpful.
I am convinced that Expedia has paid people for the reviews. Our experience at the hotel was nothing close to 4 star. From the very first day there we had problems. We booked the 2 bedroom, oceanfront suite. There was visible dirt, mold and water damage throughout. The air conditioner was also broken and there was dust and mold surrounding air vents. We immediately asked for a different room. This time we were given another 2 bedroom suite but with limited oceanview. This room appeared to be a bit nicer but still had its visible issues as far as cleanliness, outdated decor, faded and spotty curtains, etc. We decided to try to make it work since we would be out of the room on excursions most of the day. The very first night one of the bathroom toilets broke and my husband had to fix it. Later on in the night we noticed “furry mold” at the bottom of the door to the 2nd bedroom. The freezer was full of frost and condensation seeped through to the wood cabinets. Whenever the door closed pieces of wood and shavings fell to the floor. The refrigerator was the same just not as bad. Our second day there we came back to lizards in the room and the knob in shower in the master bedroom broke off. The forth day our keys didn’t work and we were locked out of our room. We ended up missing our excursion because of it. That day we also came back to no water in the entire building. The only positive about this resort was the staff. They were all friendly and tried to be helpful.
10
Joyce Elaine
23 de abr. de 2025
·
A estadia foi de 5 noites
The resort was beautiful. We had an ocean front suite that had a kitchen area. There were no dishes, silverware, or dish soap. That was an inconvenience. The room smelled musty. I sprayed fabreeze on the furniture, drapes, etc. happy I had it with me. Overall the beauty and weather were wonderful. We would go back again.
The resort was beautiful. We had an ocean front suite that had a kitchen area. There were no dishes, silverware, or dish soap. That was an inconvenience. The room smelled musty. I sprayed fabreeze on the furniture, drapes, etc. happy I had it with me. Overall the beauty and weather were wonderful. We would go back again.
4
Milia
27 de jul. de 2025
·
A estadia foi de 6 noites
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
8
Jin Ok
4 de out. de 2025
·
A estadia foi de 4 noites
전반적으로 스탭들도 친절하고 음식도 맛있었다. 하지만 우리가 묵었던 빌딩에 공사소음과 먼지가 심했다. 컴플레인을 했고 원활한 커뮤니케이션이 되었고 즉시 옮겨주었다. 하지만 옮겨진 방은 청소가 잘 되어있지 않아 문 뒷쪽에 먼지 가루들이 있었고, 샤워커튼에는 곰팡이가 있었다. 1박만 할거라서 컴플레인하지 않았다. 예정되어있던 낮 데일리 이벤트들은 숙박객들이 적고 호응도가 낮아서 진행되지 않았다. 많이 아쉬웠다. 이탈리안 레스토랑이 아주 좋았고, 스테이크하우스는 실망이었다. 가족 모두 스테이크 굽기를 미디움으로 요청했지만 모두 웰던으로 나왔다.
전반적으로 스탭들도 친절하고 음식도 맛있었다. 하지만 우리가 묵었던 빌딩에 공사소음과 먼지가 심했다. 컴플레인을 했고 원활한 커뮤니케이션이 되었고 즉시 옮겨주었다. 하지만 옮겨진 방은 청소가 잘 되어있지 않아 문 뒷쪽에 먼지 가루들이 있었고, 샤워커튼에는 곰팡이가 있었다. 1박만 할거라서 컴플레인하지 않았다. 예정되어있던 낮 데일리 이벤트들은 숙박객들이 적고 호응도가 낮아서 진행되지 않았다. 많이 아쉬웠다. 이탈리안 레스토랑이 아주 좋았고, 스테이크하우스는 실망이었다. 가족 모두 스테이크 굽기를 미디움으로 요청했지만 모두 웰던으로 나왔다.
8
Allessandro
21 de out. de 2025
·
A estadia foi de 5 noites
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
2
Nancy Ann
20 de mar. de 2025
·
A estadia foi de 8 noites
Food, staff & servers were great! Rented 2 bathroom 1 bedroom suite...Sm bathroom didn't have hot water in sink/shower. Full Kitchen with NO glasses, dishes, towels, pans, silverware and cold water in sink. Microwave did not work well & sometimes not at all. Hard to even make tea or reheat leftovers but then you didn't have and dishes or utensiles. No hairdry in room upon ariarrival waited 2 days later to receive one. 1 day took towels but DID NOT leave any clean! No safety bars by tub which are needed because tub is slippery & ledge to climb over is 6" or 7" wide. NOT a safe tub without grab bar. Lge shower slow drains so you stand in ankle deep water. Terrible!Told them about the drains and they pulled th plug in bathroom sink, said it was fine-job done. 1st time ever at a resort where I got insect bits and they blistered. Complained for 1st 4 days about not receiving items that were missing & problems. There is a shuttle that takes guests to & from 3 different buildings for meals transport pickup went from a 5 min wait time to a 35 min wait time...crazy. If you want Ice there isn't any in room no tray to make your own either! Call room service for ice but no glasses to drink provided soda. Room service is $10 charge. We arrived at 2:30p room not ready! Front Desk while we wait sent us to buffet for lunch BUT it closed 2:30.crazy! Others with similar & worse issues. DO NOT Recommend this 4/5 star expensive mess.
Food, staff & servers were great! Rented 2 bathroom 1 bedroom suite...Sm bathroom didn't have hot water in sink/shower. Full Kitchen with NO glasses, dishes, towels, pans, silverware and cold water in sink. Microwave did not work well & sometimes not at all. Hard to even make tea or reheat leftovers but then you didn't have and dishes or utensiles. No hairdry in room upon ariarrival waited 2 days later to receive one. 1 day took towels but DID NOT leave any clean! No safety bars by tub which are needed because tub is slippery & ledge to climb over is 6" or 7" wide. NOT a safe tub without grab bar. Lge shower slow drains so you stand in ankle deep water. Terrible!Told them about the drains and they pulled th plug in bathroom sink, said it was fine-job done. 1st time ever at a resort where I got insect bits and they blistered. Complained for 1st 4 days about not receiving items that were missing & problems. There is a shuttle that takes guests to & from 3 different buildings for meals transport pickup went from a 5 min wait time to a 35 min wait time...crazy. If you want Ice there isn't any in room no tray to make your own either! Call room service for ice but no glasses to drink provided soda. Room service is $10 charge. We arrived at 2:30p room not ready! Front Desk while we wait sent us to buffet for lunch BUT it closed 2:30.crazy! Others with similar & worse issues. DO NOT Recommend this 4/5 star expensive mess.
8
Tanay H
25 de set. de 2025
·
A estadia foi de 4 noites
Hotel was clean. Staff members were very helpful. Room view was amazing, housekeeping could’ve been a little bit better. Did not leave new towels had to call multiple times to get them in.
Hotel was clean. Staff members were very helpful. Room view was amazing, housekeeping could’ve been a little bit better. Did not leave new towels had to call multiple times to get them in.
8
Elizabeth
27 de jan. de 2025
·
A estadia foi de 4 noites
The property could use some refurbishments. Cracked walls, peeling paint, old decor. But, the room was spacious and clean, there were many options for dining and the food was delicious, and the staff was outstanding.
The property could use some refurbishments. Cracked walls, peeling paint, old decor. But, the room was spacious and clean, there were many options for dining and the food was delicious, and the staff was outstanding.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
As suítes são espaçosas, com vistas impressionantes para o oceano e layouts úteis, mas algumas parecem datadas. Várias avaliações citam ar condicionado fraco, problemas com água quente, umidade, portas difíceis de fechar, barulho perto das áreas de entretenimento e desgaste ocasional dos móveis.
Avaliações dos hóspedes relacionadas
10
Daniel Shawn
26 de set. de 2025
·
A estadia foi de 5 noites
Ocean front 1 bedroom was very nice. We had a great time.
Ocean front 1 bedroom was very nice. We had a great time.
4
tariq
4 de set. de 2025
·
A estadia foi de 4 noites
The Resort staff are great and very very nice. The resort is the issue we got our room and the AC was out at night it was 82-84 degrees in the room. Call the front desk twice and both times it seems like all the maintenance person did was turn the unit on. I advised that I did that and they said to give it 30 minutes and call back if still having an issue. My wife and I has to sit on the balcony to get cool. At 12am I called back and was told nothing could be done and we would have to call at 8am to get help to change to another room. We changed the room and it was much better and the fan that was in the second was working also. dinning was so so food is good but 2 of the restaurants were closed for the weekend. when i asked about it it seemed like I was in the wrong for wanting an answer when they don't have hour of operation for the restaurants. The drinks were all virgin drinks when made I had to tell the bartender to add Rum or Vodka to the drinks. For us it was a 4-10 for us and we wanted to have a renewal wedding here that won't happen and not recommending to anyone else to stay at the Jewel Grand.
The Resort staff are great and very very nice. The resort is the issue we got our room and the AC was out at night it was 82-84 degrees in the room. Call the front desk twice and both times it seems like all the maintenance person did was turn the unit on. I advised that I did that and they said to give it 30 minutes and call back if still having an issue. My wife and I has to sit on the balcony to get cool. At 12am I called back and was told nothing could be done and we would have to call at 8am to get help to change to another room. We changed the room and it was much better and the fan that was in the second was working also. dinning was so so food is good but 2 of the restaurants were closed for the weekend. when i asked about it it seemed like I was in the wrong for wanting an answer when they don't have hour of operation for the restaurants. The drinks were all virgin drinks when made I had to tell the bartender to add Rum or Vodka to the drinks. For us it was a 4-10 for us and we wanted to have a renewal wedding here that won't happen and not recommending to anyone else to stay at the Jewel Grand.
10
Robert
11 de out. de 2025
·
A estadia foi de 5 noites
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
8
Melissa
17 de out. de 2025
·
A estadia foi de 2 noites
I really appreciate the privacy of the property, as it offers a secluded and peaceful environment. The room was large, measuring approximately 400 square feet, and had plenty of natural light flowing through the big windows, making it feel even more spacious and inviting.
I really appreciate the privacy of the property, as it offers a secluded and peaceful environment. The room was large, measuring approximately 400 square feet, and had plenty of natural light flowing through the big windows, making it feel even more spacious and inviting.
8
Celesta
5 de jul. de 2025
·
A estadia foi de 5 noites
I loved the property and my room was very spacious. We stayed in the Sentry building which seemed to be the most active. The food was okay and the entertainment was lively. However, the live shows and DJ were extremely loud. This is not a kid-free resort, so be prepared for that.
I loved the property and my room was very spacious. We stayed in the Sentry building which seemed to be the most active. The food was okay and the entertainment was lively. However, the live shows and DJ were extremely loud. This is not a kid-free resort, so be prepared for that.
8
Ashley
28 de mai. de 2024
·
A estadia foi de 4 noites
Nice property but some wear and tear. We were in the sentry building which was the newest building and there was issues with the tub being chipped and painting discoloration. The sliding door was super hard to close and created a whistling sound. While there the AC went out in our room and when asked to be fixed maintenance came in and said give it 30 mins to an hour. It never cooled down and the AC never came up even after being asked to switch rooms. The staff was pleasant upon arrival and around the resort. The food was amazing but where our room was they blasted music all night which was frustrating. Beach sports was awesome and the staff at the spa was great!
Nice property but some wear and tear. We were in the sentry building which was the newest building and there was issues with the tub being chipped and painting discoloration. The sliding door was super hard to close and created a whistling sound. While there the AC went out in our room and when asked to be fixed maintenance came in and said give it 30 mins to an hour. It never cooled down and the AC never came up even after being asked to switch rooms. The staff was pleasant upon arrival and around the resort. The food was amazing but where our room was they blasted music all night which was frustrating. Beach sports was awesome and the staff at the spa was great!
6
Alisa
2 de mai. de 2025
·
A estadia foi de 1 noite
Furniture old
Furniture old
8
Stefan
16 de jul. de 2025
·
A estadia foi de 4 noites
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
8
Steven
24 de fev. de 2025
·
A estadia foi de 7 noites
Whilst good and service was good, we were disappointed by the standard of the room . It needed updating and smelled musty. Paint was flaking, wood was chipped and broken, furniture was old and in poor condition and there were mold spots on the curtains . For the cost of the holiday the standard of the accomodation did not match !
Whilst good and service was good, we were disappointed by the standard of the room . It needed updating and smelled musty. Paint was flaking, wood was chipped and broken, furniture was old and in poor condition and there were mold spots on the curtains . For the cost of the holiday the standard of the accomodation did not match !
6
Imani
27 de nov. de 2024
·
A estadia foi de 3 noites
My Boyfriend and I stayed here for 4 days and I would rate the property 3/5. Pros: The Ocean Front View Room was beautiful! Definitely one of my favorites rooms out of all the hotel rooms I’ve stayed in. 24 hour room service. Multiple food options. Ample beach chair and sitting areas. Cons: Someone stole my boyfriend $100 personalized crocs and the hotel wouldn’t help us. The housekeeper was extremely rude and unprofessional after we requested to simply have the sheets changed. Bartenders are nice but unable to make specialty cocktails. They tried their best. Service was 50/50. Some people were really nice and others did the bare minimum.
My Boyfriend and I stayed here for 4 days and I would rate the property 3/5. Pros: The Ocean Front View Room was beautiful! Definitely one of my favorites rooms out of all the hotel rooms I’ve stayed in. 24 hour room service. Multiple food options. Ample beach chair and sitting areas. Cons: Someone stole my boyfriend $100 personalized crocs and the hotel wouldn’t help us. The housekeeper was extremely rude and unprofessional after we requested to simply have the sheets changed. Bartenders are nice but unable to make specialty cocktails. They tried their best. Service was 50/50. Some people were really nice and others did the bare minimum.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente elogiada por ser cordial, atenciosa e prestativa, com mordomos e equipes de bar excepcionais. No entanto, o serviço pode ser lento ou pouco responsivo às vezes (especialmente para refeições, toalhas e check-in), e alguns hóspedes relataram interações rudes ou má resolução de problemas.
Avaliações dos hóspedes relacionadas
6
Angela
23 de jun. de 2025
·
A estadia foi de 4 noites
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
10
Mary E
24 de set. de 2025
·
A estadia foi de 5 noites
Entire staff were amazing very friendly and courteous. Sabrina at the hibachi restaurant we enjoyed her upbeat energy, dancing and singing. Gary at the main bar was amazing he remembered everything about all the guest. Soon as he seen us coming he automatically made our drinks, had olives, pretzels, and popcorn, ready for us. Everyday we ended our evening at Gray’s place as we affectionately his work space. wilford, Emoy, Vernon was also great
Entire staff were amazing very friendly and courteous. Sabrina at the hibachi restaurant we enjoyed her upbeat energy, dancing and singing. Gary at the main bar was amazing he remembered everything about all the guest. Soon as he seen us coming he automatically made our drinks, had olives, pretzels, and popcorn, ready for us. Everyday we ended our evening at Gray’s place as we affectionately his work space. wilford, Emoy, Vernon was also great
10
Itisha
25 de ago. de 2025
·
A estadia foi de 5 noites
The staff was funny, friendly, courteous and professional. I Loved how each staff member greeted you with their symbol of service from the heart. Touching. Made me tear up a bit, because in these days and times finding staff that truly believe in service from the heart is very hard to come by. All the staff was wonderful, but i do have a few who stood out for me Claudia Shevel Theodore Vernon Shavon And Maureen from the grand spa. The food was excellent. Even though we had to move rooms- the rooms were spacious with excellent views of the ocean. I will be back again. Thank you Jewell grande staff for making my first trip to Jamaica a Great trip
The staff was funny, friendly, courteous and professional. I Loved how each staff member greeted you with their symbol of service from the heart. Touching. Made me tear up a bit, because in these days and times finding staff that truly believe in service from the heart is very hard to come by. All the staff was wonderful, but i do have a few who stood out for me Claudia Shevel Theodore Vernon Shavon And Maureen from the grand spa. The food was excellent. Even though we had to move rooms- the rooms were spacious with excellent views of the ocean. I will be back again. Thank you Jewell grande staff for making my first trip to Jamaica a Great trip
10
Marlene
25 de set. de 2025
·
A estadia foi de 5 noites
So much compliments for this resort and its amazing staff. From the time we arrived, until the tme we left, all our experiences surpassed our expectations!!! I wish I could name all the staff we came in contact with, but time won't allow it. The fisrt staff were the front desk staff, and they were amazing. Anthaniel and his co-worker (sadly I forgot her name) were first contact with your resort, and from there on, the bar was set very high! We knew we had picked a "20 🌟" establishment! Immediately after that first encounter, our second was with the personable, kind, patient, with no other than Mr. Vernon, who went above and beyond to make sure we felt welcome! He helped in making us feel so welcome, from the time we checked in, until the time we checked out. What an amazing asset to your great establishment! Moving on to your food staff: Nekeshia, gave us our first insight to what an amazing dining staff you have on property. She attended to all our dining request with such grace and charm. She always checked on us to make sure our dining needs were met. What a sweetheart! Another amazing dining staff is no other rhan Miss Vanessar.She went above her duties to make sure we were satisfied guests! We felt like we were the only guests dining at that moment. What made her earn this recognition? Let me take a little time to tell you. We wanted freshly squeezed Watermelon juice, but we were told there weren't any more. Vanessar happened to be walking by and stopped at our table to
So much compliments for this resort and its amazing staff. From the time we arrived, until the tme we left, all our experiences surpassed our expectations!!! I wish I could name all the staff we came in contact with, but time won't allow it. The fisrt staff were the front desk staff, and they were amazing. Anthaniel and his co-worker (sadly I forgot her name) were first contact with your resort, and from there on, the bar was set very high! We knew we had picked a "20 🌟" establishment! Immediately after that first encounter, our second was with the personable, kind, patient, with no other than Mr. Vernon, who went above and beyond to make sure we felt welcome! He helped in making us feel so welcome, from the time we checked in, until the time we checked out. What an amazing asset to your great establishment! Moving on to your food staff: Nekeshia, gave us our first insight to what an amazing dining staff you have on property. She attended to all our dining request with such grace and charm. She always checked on us to make sure our dining needs were met. What a sweetheart! Another amazing dining staff is no other rhan Miss Vanessar.She went above her duties to make sure we were satisfied guests! We felt like we were the only guests dining at that moment. What made her earn this recognition? Let me take a little time to tell you. We wanted freshly squeezed Watermelon juice, but we were told there weren't any more. Vanessar happened to be walking by and stopped at our table to
2
Sophia
16 de ago. de 2025
·
A estadia foi de 5 noites
A few of our items “mysteriously” disappeared. We found our house keeper with one of our toothpicks in her mouth while cleaning our villa, speaks volumes. We are now left with an investigation to follow up on and an unforgettable experience for all the wrong reasons. Will not be returning.
A few of our items “mysteriously” disappeared. We found our house keeper with one of our toothpicks in her mouth while cleaning our villa, speaks volumes. We are now left with an investigation to follow up on and an unforgettable experience for all the wrong reasons. Will not be returning.
6
Belinda
5 de ago. de 2025
·
A estadia foi de 3 noites
Food options 👎 Transportation 👎 The fact that I had to wait on bath linens until after 10 p.m. was absolutely ridiculous and the fact that I called 4 times starting at 7 p.m. and no one seemed to give a F, didn't sit well, especially when I kept letting them know that I had an event to go to, so my guests was unable to attend the event with me for that reason. At the morning of check-out, complained about it and the nonchalant attitude was amazingly disrespectful. Especially having to drag luggage to the 1st building to check-out, because no golf cart was available to transport us.👎
Food options 👎 Transportation 👎 The fact that I had to wait on bath linens until after 10 p.m. was absolutely ridiculous and the fact that I called 4 times starting at 7 p.m. and no one seemed to give a F, didn't sit well, especially when I kept letting them know that I had an event to go to, so my guests was unable to attend the event with me for that reason. At the morning of check-out, complained about it and the nonchalant attitude was amazingly disrespectful. Especially having to drag luggage to the 1st building to check-out, because no golf cart was available to transport us.👎
10
Gregory
14 de fev. de 2025
·
A estadia foi de 5 noites
We had an amazing stay at the Jewel Grande. The staff were all amazing however id like to mention a couple that stood out. Upon arrival Vernon immediately made us feel welcome and assured us that we were " The Jewel of the Grande"... Gary was our favorite bar tender in the Lobby Bar always treating us like family. Shanna's huge heart and smile were both so welcoming. Entertainment work so hard and did amazing. We would absolutely stay here again.
We had an amazing stay at the Jewel Grande. The staff were all amazing however id like to mention a couple that stood out. Upon arrival Vernon immediately made us feel welcome and assured us that we were " The Jewel of the Grande"... Gary was our favorite bar tender in the Lobby Bar always treating us like family. Shanna's huge heart and smile were both so welcoming. Entertainment work so hard and did amazing. We would absolutely stay here again.
4
Milia
27 de jul. de 2025
·
A estadia foi de 6 noites
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
10
shakila
1 de nov. de 2025
·
A estadia foi de 4 noites
The staff was wonderful
The staff was wonderful
10
pamela
5 de out. de 2025
·
A estadia foi de 9 noites
It was an all inclusive beautiful resort, had restaurants and pools. But the major difference between this resort and anywhere I have been was the customer service. It was so far above any I have seen. You felt like you were an important person as well as a family member. Kudos to a great staff !!
It was an all inclusive beautiful resort, had restaurants and pools. But the major difference between this resort and anywhere I have been was the customer service. It was so far above any I have seen. You felt like you were an important person as well as a family member. Kudos to a great staff !!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Convenientemente próximo ao aeroporto de Montego Bay e localizado em um trecho tranquilo e privado de praia. Alguns hóspedes acharam o local distante das lojas e apreciaram o layout compacto e fácil de percorrer a pé, embora as escadas entre as áreas possam ser um fator.
Avaliações dos hóspedes relacionadas
10
Melvin
16 de fev. de 2025
·
A estadia foi de 4 noites
Great location. Good service. Relaxing
Great location. Good service. Relaxing
8
Peter
22 de set. de 2025
·
A estadia foi de 6 noites
Excellent local food to sample. Quiet getaway location if you just need to chill and relax.
Excellent local food to sample. Quiet getaway location if you just need to chill and relax.
10
Hyacinth
9 de set. de 2024
·
A estadia foi de 6 noites
The property is located so close to the airport and other great attractions.
The property is located so close to the airport and other great attractions.
6
Jennifer
4 de jan. de 2025
·
Limited options for dining and nightlife. The room we had was outdated and lacked any appliances. The staff was exceptional! We honestly did not leave the resort often due to our safety concerns. We also were due a refund on our stay, we didn’t use one of the nights and never received a refund.
Limited options for dining and nightlife. The room we had was outdated and lacked any appliances. The staff was exceptional! We honestly did not leave the resort often due to our safety concerns. We also were due a refund on our stay, we didn’t use one of the nights and never received a refund.
6
Robert
15 de jan. de 2025
·
A estadia foi de 8 noites
Far from shopping. Too many steps from Hotel, beach and restaurants.
Far from shopping. Too many steps from Hotel, beach and restaurants.
8
Julissa
11 de out. de 2025
·
A estadia foi de 3 noites
Hotel was close to the airport, clean and relaxing. However, the swimming pool area could use a bit more fun.
Hotel was close to the airport, clean and relaxing. However, the swimming pool area could use a bit more fun.
6
Atin
29 de jul. de 2024
·
A estadia foi de 4 noites
Property is very close to the airport and it’s a nice and quiet hotel. Staff is very friendly and sevice is good. Overall experience is ok just the hotel is not in a very good condition, rooms look old and found roaches in closets.
Property is very close to the airport and it’s a nice and quiet hotel. Staff is very friendly and sevice is good. Overall experience is ok just the hotel is not in a very good condition, rooms look old and found roaches in closets.
10
LaTracia
8 de ago. de 2025
·
A estadia foi de 3 noites
The views and the staff were great!! We loved the easy walk to the beach and yo meals because my mom has a tough time walking and this small boutique hotel was perfect for her! Thank you!!!
The views and the staff were great!! We loved the easy walk to the beach and yo meals because my mom has a tough time walking and this small boutique hotel was perfect for her! Thank you!!!
8
Rhonda
21 de set. de 2024
·
A estadia foi de 5 noites
The property is nice and located close to the airport
The property is nice and located close to the airport
8
JONI MARIE BENTZ
6 de fev. de 2025
·
Our 2nd stay at Jewel Grande Montego Bay. We love the ocean front junior suite with huge balcony w/ 2 lounge chairs. Love the beautiful grounds, amount of ocean/beach frontage and the vegetation. The staff is very friendly & pleasant and we felt safe there. However, this 2nd visit the food quality & selection had declined and restaurants could have been more efficient (and faster) w/service. In addition to waiting long for food to arrive, as a couple we seemed to have to wait for one of the few 2-top tables to "turn" (slowly!) rather than be given an available table for 4. I understand not wasting a table for 6-8 on a couple, but there were very few 2-top options in the restaurants and they were very stingy about letting us sit at anything other than a 2-top, even though 4-tops were available. They seemed to want to cater to the groups & families, even though we were the ones leaving tips after every meal (not necessary, but spread the wealth!). Servers also weren't efficient. They would make separate trips to bring silverware, salt, napkins and left dirty dishes on our table walking away empty-handed. We were served soup with no spoon and twice had to go after our own utensils to start eating while our food was hot. I think a training issue with servers but also feel Waves could have a few more tables inside & out and the Jam-Mex food was utterly tasteless. However, the hibachi show at Pierside was as good as we remembered. We will be back but would like better food options.
Our 2nd stay at Jewel Grande Montego Bay. We love the ocean front junior suite with huge balcony w/ 2 lounge chairs. Love the beautiful grounds, amount of ocean/beach frontage and the vegetation. The staff is very friendly & pleasant and we felt safe there. However, this 2nd visit the food quality & selection had declined and restaurants could have been more efficient (and faster) w/service. In addition to waiting long for food to arrive, as a couple we seemed to have to wait for one of the few 2-top tables to "turn" (slowly!) rather than be given an available table for 4. I understand not wasting a table for 6-8 on a couple, but there were very few 2-top options in the restaurants and they were very stingy about letting us sit at anything other than a 2-top, even though 4-tops were available. They seemed to want to cater to the groups & families, even though we were the ones leaving tips after every meal (not necessary, but spread the wealth!). Servers also weren't efficient. They would make separate trips to bring silverware, salt, napkins and left dirty dishes on our table walking away empty-handed. We were served soup with no spoon and twice had to go after our own utensils to start eating while our food was hot. I think a training issue with servers but also feel Waves could have a few more tables inside & out and the Jam-Mex food was utterly tasteless. However, the hibachi show at Pierside was as good as we remembered. We will be back but would like better food options.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Muitos apreciaram o buffet de café da manhã, os restaurantes especializados e o frango jerk na praia, mas a experiência gastronômica é inconsistente. As preocupações comuns incluem o fechamento de restaurantes ou horários limitados, longas esperas e necessidade de reservas, uma taxa pelo serviço de quarto, ambientes quentes com ar condicionado limitado e bebidas fracas.
Avaliações dos hóspedes relacionadas
6
Angela
23 de jun. de 2025
·
A estadia foi de 4 noites
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
10
Ashley
6 de out. de 2025
·
A estadia foi de 1 noite
Jewel Grande Montego Bay Resort & Spa was beautiful! The staff were welcoming and always nice. We really enjoyed our staff. The only issue we encountered during our stay was the restaurant options. One of the restaurants was not open throughout our stay, and another one was closed during the time it was scheduled to be open. The establishment only has a total of 4, not including the buffet, and the majority of the restaurants weren't open until after 5 pm. Since we stayed for 4 days, we would have loved to have been able to experience the variety of restaurants we booked the resort for. Other than that, we enjoyed our time and would recommend anyone looking for a laid-back resort to relax.
Jewel Grande Montego Bay Resort & Spa was beautiful! The staff were welcoming and always nice. We really enjoyed our staff. The only issue we encountered during our stay was the restaurant options. One of the restaurants was not open throughout our stay, and another one was closed during the time it was scheduled to be open. The establishment only has a total of 4, not including the buffet, and the majority of the restaurants weren't open until after 5 pm. Since we stayed for 4 days, we would have loved to have been able to experience the variety of restaurants we booked the resort for. Other than that, we enjoyed our time and would recommend anyone looking for a laid-back resort to relax.
8
Kevin Damon
28 de jun. de 2025
·
A estadia foi de 3 noites
The property was nice, the staff was very friendly and helpful. The food was not very good The steakhouse and Asian restaurants were closed every other night. The buffet was ok, breakfast was the best part.
The property was nice, the staff was very friendly and helpful. The food was not very good The steakhouse and Asian restaurants were closed every other night. The buffet was ok, breakfast was the best part.
10
Robert
11 de out. de 2025
·
A estadia foi de 5 noites
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
10
Caylin
14 de abr. de 2025
·
A estadia foi de 4 noites
The quality of SERVICE this place exudes is unbelievable. Yes, it is for the tips, but still. They're so warm and inviting! Wait until arrival to book your excursions right there at the hotel. Also, the BEST jerk chicken on all of MoBay is here, at this hotel, ON THE BEACH. I swear by it. We had jerk chicken at 10 places, this place was the best. Get the green sauce.
The quality of SERVICE this place exudes is unbelievable. Yes, it is for the tips, but still. They're so warm and inviting! Wait until arrival to book your excursions right there at the hotel. Also, the BEST jerk chicken on all of MoBay is here, at this hotel, ON THE BEACH. I swear by it. We had jerk chicken at 10 places, this place was the best. Get the green sauce.
4
Milia
27 de jul. de 2025
·
A estadia foi de 6 noites
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
6
Staceyann
17 de nov. de 2025
·
A estadia foi de 2 noites
Room was outstanding, specious clean, etc Bell man did indicate limited items in mini fridge. Upon arriving it was very windy and within 2 hours all water activity and beach access was closing. Food quality and options was poor.
Room was outstanding, specious clean, etc Bell man did indicate limited items in mini fridge. Upon arriving it was very windy and within 2 hours all water activity and beach access was closing. Food quality and options was poor.
6
Mariana
22 de jan. de 2025
·
A estadia foi de 6 noites
Food excellent
Food excellent
8
Brandy
4 de out. de 2024
·
A estadia foi de 6 noites
Really loved everything about the property. The staff was perfecf. The unlimited, all inclusive adult beverages were EXTREMELY watered down. Stopped ordering drinks after 2 days because they were weak and I was just consuming a ton of sugar. Went on a catamaran, got a good buzz. 1 drink and a beer at the airport, good buzz. And it doesn't take much for me because I never drink. It was really disapppointing. I'll likely choose a different resort from now on because it was my 1 time to kinda of let loose, and I couldn't.
Really loved everything about the property. The staff was perfecf. The unlimited, all inclusive adult beverages were EXTREMELY watered down. Stopped ordering drinks after 2 days because they were weak and I was just consuming a ton of sugar. Went on a catamaran, got a good buzz. 1 drink and a beer at the airport, good buzz. And it doesn't take much for me because I never drink. It was really disapppointing. I'll likely choose a different resort from now on because it was my 1 time to kinda of let loose, and I couldn't.
8
Jessica C
31 de ago. de 2025
·
A estadia foi de 4 noites
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Dima
13 de mar. de 2023
·
A estadia foi de 7 noites
The staff was excellent- they are happy to be working at the resort and it shows. Kids zone staff were really great. Water sports were also a great touch.
The staff was excellent- they are happy to be working at the resort and it shows. Kids zone staff were really great. Water sports were also a great touch.
10
Kaylie
11 de mar. de 2023
·
A estadia foi de 7 noites
Loved this resort so much! Had absolutely everything you could need, several food options, tons of entertainment and the staff is so welcoming and nice it makes you never want to leave.
Loved this resort so much! Had absolutely everything you could need, several food options, tons of entertainment and the staff is so welcoming and nice it makes you never want to leave.
8
Kevin
11 de mar. de 2023
·
A estadia foi de 5 noites
Access to the ocean very limited
Access to the ocean very limited
10
Faith
7 de mar. de 2023
·
A estadia foi de 5 noites
The staff is so courteous. Probably one of the best experiences thus far. From check in, to food services, and the culture. Will definitely be back!!!!
The staff is so courteous. Probably one of the best experiences thus far. From check in, to food services, and the culture. Will definitely be back!!!!
10
Jerry
5 de mar. de 2023
·
A estadia foi de 4 noites
Resort met all expectations. Staff was friendly and helpful. Food was excellent. Drinks very available and tasty. Our room was a little noisy in evening, but very quiet after about 9:30 pm. A superb all inclusive resort.
Resort met all expectations. Staff was friendly and helpful. Food was excellent. Drinks very available and tasty. Our room was a little noisy in evening, but very quiet after about 9:30 pm. A superb all inclusive resort.
Políticas da propriedade
Check-in
Check-out
De 16:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este resort antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 5 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Tarifa de transporte (aeroporto): 33 USD por pessoa (ida e volta)
- Tarifa de transporte (aeroporto) por criança: 16.5 USD (ida e volta)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Cofre
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Windsurf
Bilhar
Parque infantil
Piscina exterior
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Bar junto à piscina
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Serviço de estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito