Sleep Inn & Suites O'Fallon MO - Technology Drive

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Xxxx

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Breakfast was good, the beds were ok, the air conditioner worked. The bathroom was the worst area of the room. The faucet leaked and dripped and there was an orange rust stain the in the tub that looked like a skid mark. There was also a chunk out of the Sheetrock in the bathroom. The main concern for me was I went swimming one day and I got out and the front desk guy had locked me out of my room. I still had 5 more nights booked. He was really rude about it and I started crying. He didn’t wear a name tag so I couldn’t turn on him to management other than saying the short man with brown hair. Very rude to me and I heard him talking to other women that were checking in very poorly.

We stayed at this hotel 3 days and again 2 days. Hotel was very clean and reasonably priced. However, hotel is ten years old and requires upgrades or some would say TLC. I have a relative in the hotel industry, and he stated major hotels perform upgrades once it reaches seven years old. Furniture has chips, shower curtain hanging, cracks in sinks etc. Staff were friendly but often not behind the service counter. Full breakfast was decent although my breakfast was cold on two occasions. Fortunately, there was a microwave nearby. A biggie for me as I'm retired military was the American flag was very tattered. Would I stay there again? Probably, my main concern is cleanliness and comfortable beds which were above average for this type of hotel. If the hotel declines much more such as a Day's Inn I experienced, then I won't return.