DoubleTree by Hilton Manchester Airport

The room was serviceable. The reception staff very ordinary and unprofessional. When we arrived after a long trip we were greeted by Thea with “Name”. We were not asked if we wanted a dinner booking or provided with information on check out times. When I raised these issues with the Operations Manager I was offered one drink voucher even though I was with my husband.

U

We did not stay for breakfast due to flight times but nice comfortable stay and nice warm cookies provided on arrival

Very polite staff, nice room and clean

The hotel is clean but needs a little updating. The staff were great and very helpful and we didn't have breakfast. The hotel is very close to T2 & T3 at Manchester airport and the train station although there is also a shuttlebus. I would definitely stay again.