Beaverbrook

Making sure we knew to check in at the main house. Providing a warmer welcome from one male staff member at the at the italian restuarant on Tuesday afternoon.

We came to celebrate a big birthday and stayed in the beautiful Coach House rooms with family. They should be proud of their amazing staff, they made our stay so special. They are there to help with anything without intruding into your personal time. A luxurious stay, we couldn’t have wanted any more. Just perfect!

Lovely hotel, a few mishaps but generally very good service. Room let it down, too shabby and bathroom old and not functional

Amazing stay and wonderful team.

Chaotic service - staff wasn’t aligned on working hours of spa, ice rink etc - I was sent to the spa by the main reception just to hear inside the spa that it just closed and they shouldn’t have sent me there. At the bar, no one took our order for over 20 minutes despite the place not being full. Breakfast was really disappointing.