奧爾巴尼東格林布西歡朋套房飯店

We have stayed at this property several times. It never disappoints. This trip I used the workout room. It’s nicely equipped and spacious. Staff was friendly and helpful.

I didn’t like that I wasn’t informed that the pool was not in service before we arrived- when travel in the summer with two teenagers it’s important for us to find a hotel with a pool. When we arrived and quickly changed to go to the pool there was an out of service sign- I inquired at the desk and the staff member explained that it had been a few days and that the chemical levels needed adjusting. Had we known we would have changed our reservation for a different hotel, especially having paid to be able to cancel up until almost the arrival date.

Staff was very friendly and helpful. Extensive breakfast included. Easy to find and park. Room was beautiful and clean. I would have liked a lock on the bathroom door!

Goof breakfast and nice gym.

Good gym. VEry good breakfast

There was a big group staying at the same time, but the staff kindly placed us at the end of the hall to minimize the noise. Also, breakfast was very busy because of the group, but staff did a great job of keeping all the items stocked. The only negative about our stay was that the electric car (EV) charger was not working. This was decidedly inconvenient, but we fortunately found a place nearby to charge. I hope they repair the charger soon.

We booked this hotel Friday night, seeing a pool was available for our kids. I called the next morning and was told the pool was temporarily closed, and they would call me at 1030am to let me know if it would be open. We arrived at 2 pm for an early check in, and the pool was still closed. We were ensured it would be open and the manager was out getting chlorine. At this point I wouldn’t let our kids swim in the pool bc there was NO way the chlorine levels were right if they had only just put the chemicals in 2-3 hours prior. We didn’t want to risk the kids getting sick from too much h chlorine or not enough. The manager had offered a refund of the pool Didn’t open, and I’d like a refund at this point because the pool was not in fact open like she had confined with me on the phone at 1030am. I would have booked a room at a different hotel.

The place is very nice but we booked here specifically for the EV charging and when we arrived we were told the chargers havent worked since the winter. There's no mention of that on the website...

Pool was cold. It appeared sheets were not changed. We found someone else’s hair in the bed. Staff were very accommodating and professional.

This is probably my 5th stay at this location. This is a really good Hampton Inn hotel if you're going to Downtown Albany or around the area on the other side of the river. It's not a brand new hotel, but it is modern and everything works. The gym is well supplied, the pool is operational and basically operates as a massive jacuzzi. Breakfast is the ordinary easy made usual suspects, and you're close to a Wal Mart, Target and Starbucks and a cumulus of fast food restaurants within a short drive, or a Dunkin Donuts, a Cracker Barrel and a Denny's within walking distance (just be careful in crossing the street..) Not much else to say. Good illuminated parking, some noise will pass through the walls and floors. That's about it.

Staff was very friendly and helpful. Extensive breakfast included. Easy to find and park. Room was beautiful and clean. I would have liked a lock on the bathroom door!

I booked this hotel with confidence as it had decent ratings on Expedia. I was very disappointed! First, there was an old piece of a cookie on the floor of our room, and old food left in the refrigerator. Second, we were out of shower gel. The housekeeping staff was clearly not paying attention. The room was just dated. The electric outlets weren’t working in the table. The bedding wasn’t as plush as advertised. I am very disappointed.

Hilton, you should be ashamed! You used to set the bar for others. However, with this establishment you never even achieved mediocrity! But you still charge a premium price. The condition of the room was disgusting: peeling wallpaper, mold or dirt all over the baseboards and corners, everything looked grungy. Even the repairs that were made, caulking for example, were sloppy and half-ass. Have your staff no pride in their work? The beds were horrible- what youd expect yo find in a Motel 6, or some other $69 night motel. Matress was 10 years old as evidenced by manufacture date on the mattress label. Hard as a rock and the coils poked through the matrress into my back. They squeaked loudly if you shifted your weight in the bed. I Googled the make, model and serial #: $300 mattress. Way yo go, Hilton! And, finally, the drapes were hung on a track that did not run the width of the window - they only hung on the sides. Could not closed. The only privacy was a white lace, see thru panel which did not block nor dim the bright exterior lights from shining in my face all night, and lighting up the room. Dont waste your money here. A huge disappointment for a former Hilton fan.

The entire hotel ran out of towels. Tried to get some at 8:00 at night for next morning, was told there was no one to wash them so they wouldn’t be available until late next morning.

Very clean and modern hotel. Quiet room and great breakfast.

Pool was cold. It appeared sheets were not changed. We found someone else’s hair in the bed. Staff were very accommodating and professional.

Overall it was fine. I could there was a pet in the room prior to us as my allergies started being affected. Pet friendly hotels are fine but should have specific rooms for pets. Also didnt like the barn door on the bathrooms not very family friendly.

We found coffee creamer under our bed witch means to me that the room wasn’t cleaned properly

The night of check in was great and the guy working the desk was so nice but after that they were terrible. Saturday the hotel was out of towels and just said they were full. You should not have people stay if you don’t have enough supplies. We have been staying at this hotel for 3 years for dance comps and we will not be back.

I am an emergency medicine physician traveling for work. I also have asthma and had asked before I arrived for room that had not had pets as a dangerous stays in the fabric. When I arrived and went to my room, I found that that was not the case and I could not breathe properly. the staff was rude, unresponsive, and despite the fact that I asked to speak to the manager that was refused. I did not stay. I went in the room, found out my breathing, was affected by their lack of hygiene, and I left. They did not either respond politely or provide any kind of refund at all.

The system was down at check in and check out- they wrote my credit card number down on a paper- I’m keeping my fingers crossed the papers are destroyed and I’m not charged an arm and a leg for a hotel room. The staff were literally writing down room numbers on blank pieces of paper- old school 1990s. No internet connection for the whole weekend and our room never got cleaned, even though we stayed for two nights and we were gone the whole day from 9am to 7pm. The hotel seemed clean overall, just seemed very mismanaged (no covers for the coffee cups because the wrong cups were ordered).

Generally a very comfortable place. AC worked very well, bed was comfy, gym was well equipped. Stayed for 1 night while seeing a concert at Tanglewood. Only weird thing about the room was that there was a sensor light in the bathroom. This meant that when you walked into the bathroom in the middle of the night, it went off. It was especially dumb because it meant the nightlight also in the bathroom was totally pointless. The curtains were also slightly too short, which meant that light crept under in the morning. Otherwise, the light situation was great.

I did not like the squeaky beds in room 311. Everytime I got up or turned or sat on the bed it squeaked. It was very annoying.

This was a quiet property, which was just what we wanted. We stayed here after seeing a show at the MVP Arena- it was a quick 10-11 minute Uber away. The hotel room was clean, comfortable, and had everything you could need. The only negative thing we noticed was that our bathroom door did not close. It was a “barn door” but there was no latch so as soon as we closed it, it rolled back open. We had to secure it closed with one of our bags. Other than that, we loved the room and the property.

Clean, new looking rooms. Great breakfast. The room was large and had several nice amenities.

The rooms were spacious, clean and comfortable. NO DOG SMELL !!😁

High end of a 3 star experience. The comfort of each room is consistent, but water pressure varies as you get further from the center of the hotel. I’ve stayed here 4-5 times on the past couple of months, it’s a good option.

The complimentary breakfast is very good and there were lots of options. Unfortunately my room had a very stiff mattress and was hard to sleep on it was very bouncy and springy and makes noise with every movement. Other than that the bathroom is nice and clean along with the shower.

Nice hotel, good location. Our only two complaints are that (1) the lighting in the room was limited, e.g. no lamp on the desk; and (2) there was only one chair (at the desk) so one of us had to sit on the bed. Other than that, it was fine.

Either new or newly remodeled hotel with indoor pool, outdoor patio with grill, large walk in shower, large TV, includes breakfast! Cookies in lobby in the afternoon. Various dining options, Walmart, movie theatre within a mile or 2. Only complaint is the charging station in nightstand didn’t charge our phones. Otherwise wonderful hotel.

Service was horrible. Manager on-site on check out was rude and dismissive. Refused to help. Will never stay here again!

Hotel was overbooked and turning people away. Claimed their system was down for 5 days. Why if your system was down for 5 days you didn’t notify 3rd party reservation providers to stop taking reservations!?!? Now I can’t trust my reservations with Expedia?!?!

Great location just off the interstate outside of Albany. Staff were really nice and friendly with good breakfast served and a clean large room

Great staff

Danielle, front desk, is amazing! So friendly and personable! Lovely stay and great breakfast :)

I booked two rooms, and I arrived late at night. The gentleman at the front desk seems not welcoming us. He felt so annoying when I asked him questions, he went to the back when I still stood in front of the counter...I felt he was so rude..

The staff was wonderful, room was very clean and quiet, and it was really easy and convenient to order food delivery to the hotel if needed (and there were a lot of options close by). Made my stay very pleasant!

The staff there is their greatest asset. Everyone we dealt with for our two day stay was helpful, patient, courteous, and pleasant. It truly was an enjoyable place to be, and housekeeping kept things immaculate.

They could not find my reservation when trying to check in. Thank gosh that I had saved my email. I had prepaid and we’re going to charge me another 190.00 with my military discount. After a long drive stressful for me. The check in person did her best. Thanks Dan Dow.

By far the greatest staff with customer service skills unmatched anywhere else.

It is close to the business that I visit, so convenient without being too expensive.

Great location just off the interstate outside of Albany. Staff were really nice and friendly with good breakfast served and a clean large room

Seems brand new! Surrounded by oretty fields. Above avarage hotal breakfast. Only downside is nothing is really walkable from here, though it's a very quick drive to the usual stores and restaurants.

Perfect location for Amtrak station.

Great stay. Quiet. Near highway.

Good hotel, close to downtown, yet not in downtown. Great access to the freeway. Close to a Wal Mart, Target, Starbucks, Cracker Barrel and the usual. Good parking. Well kept, IMHO more modern and in better shape that the Fairfield Inn across the street.

As advertised. Entrance from the highway was not as well marked as you would expect.

The view of the skyline was very pretty. The proximity to the interstate was convenient.

Great location, very clean, checkin process was quick and easy.

Location was convenient to RPI, plenty of parking, good coffee.

I appreciated staff allowing for early check in. Facility and room were very nice and comfortable. Good breakfast.

Good gym. VEry good breakfast

The hotel rooms are comfortable and the front desk staff were very nice and helpful, but I was very disappointed with the breakfast. There was much less to choose from compared to other times I've stayed at this hotel.

Clean, cozy, friendly staff. Breakfast was late on Saturday morning for hot items-6:30 instead of 6. Otherwise a great stay!

Breakfast was a disaster. Food and coffee was depleted and it took a long time to replenish. Never did get any eggs.

Clean, new looking rooms. Great breakfast. The room was large and had several nice amenities.

Very clean and modern hotel. Quiet room and great breakfast.

One of the best breakfast selections with to-go bags for those running late in the morning. Excellent Hotel experience

Very welcoming staff. Great breakfast!

Didn’t like the breakfast at all. Very few options . Breakfast at other Hilton properties is usually better .