阿倫德爾米爾斯/ BWI 機場希爾頓惠庭飯店

The stay was great. All of the staff were very friendly and courteous. We went to the indoor pool and the manager went above and beyond by putting floaters and pool noodles in the pool for the kids. We stayed there because we were attending our Church Convocation.

The property was easy access to the highway, shopping areas, and casino. The faculty had a pool and provided good breakfast , due to the holiday being Monday it still closed early . For the most part staff was helpful. I did end up waiting for a shuttle pick up that never arrived and had to take an Uber luckily it wasn’t to far .

This is my go to hotel yearly for a music festival and the General Manager is amazing. I will say I appreciate she is training younger staff and giving them a chance which not too many people do as much these days. With this might come some difficulty in dealing with situations. I did have a few things happen that weren't so good due to lack of communication. I'm pretty even keel, but did end up quite upset on one outing. This is because transportation is provided but things weren't clear and so I was outside for quite some time on two separate occasions. A suggestion might be just as there are set times to take the shuttle, that the guest be made aware exactly where the pick up or drop off area is. In my case I have an invisible illness and was waiting for a long time. Letting me know an ETA would have been good and because I used UBER quite a bit on the trip already, I was looking forward to using the shuttle. There was one mix up when I called down, because my room clock actually had the wrong time and the other where I waited quite some time and ended up taking an Uber. I respect all of the staff that work there and am always kind and courteous and grateful. I hope these glitches can be worked out because the shuttle is great for the mall runs or to go to a restaurant.

The rooms were very spacious and everything was spotless during my stay. The shuttle was extremely convenient getting to and from the shopping mall and casino! I will definitely stay at the BWI Arundel Mills location again.

Very spacious clean rooms. Shuttle service is a big plus.

So many tubs to do around the hotel!! Shuttle service to shops and to the airport makes life easy!

We lived our stay! The staff were so courteous and professional. Breakfast was outstanding and the pool was lovely. It truly was an enjoyable experience for my family.

It was great! Love the shuttle service! Only thing was the shower didn’t get hot enough for me.

We only stayed for one night but everything was great. My children enjoyed the pool it was nice and warm which was a plus. We hate super cold pools. Lots of parking. Located near a mall with lots of restaurants, shopping , gas station etc. the breakfast options could’ve been better for non pork eaters but it was still good. We ate some boiled eggs and toast. Staff was very friendly. Love that they have a washer and dryer you can use at no additional cost.

One of the best hotels I've been to in a while. Extremely clean, breakfast was amazing, so many options. The only issue was the pool being too small and some wifi issues. My daughter wanted to visit the pool every couple hours and whenever we go there were a ton of people crowding the pool being extremely loud. Anyway I will return again. The rooms were super clean which I was really impressed with.

Friendly staff Clean room Tasty breakfast

We have roomed here on several occasions and have always been more than pleased. The cafeteria was completely done over since we there last. The food is freshly prepared and kept at safe temperatures for serving. The dining area is clean and set up to privide a homey feel. Food was delicious and of quality equal or above to a sit down restaurant. Staff members were very pleasant and greeted us in an almost sing song way. The rooms were immaculate and I found the mattress very comfortable, I had no problems getting comfortable and sleeping through the night. The bathroom matched the room in cleanliness and they provide shampoo, conditioner and body wash gel. greeted warmlly

Great stay! Rooms are clean and staff is great

The staff was very professional. The property was very clean, quiet and close to the mall, restaurants and other stores. I will return.

So incredibly clean

Very clean

Usually don’t like to give 5 stars but this one earned it. Very clean and comfortable.

The stay was not to my standard compare to other home 2 suites. There was hair in the shower, on the kitchen counter and floor. In addition the lamp on my night table didn't work but it was late to ask for someone to come and fix it.

Very clean and updated. Rooms are spacious and comfortable. Would stay again. Staff friendly and helpful. Enjoyed our visit.

1. My bed had hair on a pillow case and top of bed! 2. There was a brown stain, on side of bed where one would sit! LIVID 3. Waited 15 before the sheets were changed! I was tired and that held me up from laying down. 4. Ice machine my floor didn’t work! 5. There was NO complimentary water in the room like normally. 6. Suggestion: have house keeping wear an actual uniform; 4 women came to my room in regular clothes holding sheets. It was super unprofessional! - because of this, I will not stay here again Other than the sheets, the area was clean and quiet

Everyone is friendly, rooms are clean, but the bed is creaking and it seems a bit old. It’s in need of replacement.

Th3 room was great size with a full refrigerator

The area is very nice and near a really great mall. The rooms are spacious. They offer a "full kitchen" which is a fridge, sink and a microwave, no stove. The breakfast was good. They offered both turkey and pork sausages.

Hotel is excellent. Room was spacious with all amenities. Definitely want to stay again.

I thought that I would enjoy my stay. However, not so much. I woke up with extreme pain in my back. The bed is horrible. I don’t recommend.

Very quiet room.

Very clean and updated. Rooms are spacious and comfortable. Would stay again. Staff friendly and helpful. Enjoyed our visit.

Nice clean room only problem I had was the bed made noises when we moved. But it was still soft.

One of the best hotels I've been to in a while. Extremely clean, breakfast was amazing, so many options. The only issue was the pool being too small and some wifi issues. My daughter wanted to visit the pool every couple hours and whenever we go there were a ton of people crowding the pool being extremely loud. Anyway I will return again. The rooms were super clean which I was really impressed with.

Room is huge. Staff is very friendly. Great customer service. Breakfast is really good. Lots of options. This hotel is in a good clean area close to the Arundel mall. The mall has so many options and great shopping.

Great stay! Would definitely stay again. Wonderful staff.

THE FRONT DESK PERSON WAS RATHER RUDE UPON TRYING TO CHECK IN WHEN I WAS ONLY ASKING QUESTIONS

Great customer service.

The room was clean, but that doesn’t make up for not getting into our room until 7pm.

Front desk customer service was great.

Absolutely Amazing Stay A True Home Away From Home! From the moment we arrived at Home2 Suites by Hilton Arundel Mills/BWI Airport, we were welcomed like family. The manager and her team went above and beyond to make sure our experience was nothing short of exceptional. Every single staff member from the front desk to housekeeping, the maintenance crew, and even the friendly pool guy greeted us with genuine smiles and were always ready to help. One moment that really stood out was breakfast. We came down a bit late and thought we had missed it, but the manager and her team didn't let anyone go hungry. They made sure our family – and several other guests – were fed and comfortable. It truly showed the heart of the staff and their commitment to hospitality. The rooms were clean and cozy, the amenities were great, and the entire hotel had a welcoming vibe. But it was the people who made the difference. If you’re looking for a place where the team truly cares about your stay, I can’t recommend this hotel enough. We’ll definitely be back!

Everything was good and the staff was very helpful.

Danny at the front desk was excellent! Kind courteous and helpful are just a few of the adjectives I would use to describe him. We thoroughly enjoyed our stay.

Great place to stay. Clean room and friendly staff. Close to mall and food options. Breakfast variety was great! Only issue we had was the pillows were very flat. Please get new form ones to help make sleep more satisfactory. Also only one person working at the front so when we needed extra towels we had to wait till they were free. Other than that no issue.

Incredibly conscientious staff! Always cheerful and ready to help out with even the smallest request.

Easy acess, a lot of amenities such restaurants in the area

The park nearby is charming. Conveniently located near shopping and entertainment.

Close to the airport, clean, comfortable room

The room was nice and big and clean. The breakfast was great with a lot of food choices. We had a few unusual requests while there and Autumn at the front desk went way out of her way to accommodate everything that we asked for and needed. Autumn seemed genuinely happy to help us with all of our requests. The hotel is right by BWI airport and very near the Arundel Mills mall. We will definitely stay there next time we’re in town.

This property is close to food and shopping.

Good location

Rooms were clean and , spacious and staff was very friendly . The property was conveniently located near Arundel Mills mall, and BWI airport. I would definitely return.

Very friendly staff! They have a great variety of breakfast food, something for everyone, even vegan options. Our room was clean. There is a park with walking paths behind the hotel. Manager is sweet and welcoming. This was our second time here, and will be back next time we're in town to visit family. We stayed 11 nights, and i was very thankful that the washer and dryer didn't require money to use them.

Very clean and close to everything

Room is huge. Staff is very friendly. Great customer service. Breakfast is really good. Lots of options. This hotel is in a good clean area close to the Arundel mall. The mall has so many options and great shopping.

Friendly staff Clean room Tasty breakfast

We were told at check in that breakfast was until 10am. My family and I went down this morning at 9:40am and all the food was locked up.

The hotel was very nice and quiet. My only complaint would be the complimentary breakfast. Not many choices and ran out of hot food early every day.

The breakfast was great!

We have roomed here on several occasions and have always been more than pleased. The cafeteria was completely done over since we there last. The food is freshly prepared and kept at safe temperatures for serving. The dining area is clean and set up to privide a homey feel. Food was delicious and of quality equal or above to a sit down restaurant. Staff members were very pleasant and greeted us in an almost sing song way. The rooms were immaculate and I found the mattress very comfortable, I had no problems getting comfortable and sleeping through the night. The bathroom matched the room in cleanliness and they provide shampoo, conditioner and body wash gel. greeted warmlly

Room was spacious and clean, staff was always super nice and the breakfast had a nice selection.

Kitchen staff were nice and sweet. The buffet was nice, clean and well stocked daily.

We lived our stay! The staff were so courteous and professional. Breakfast was outstanding and the pool was lovely. It truly was an enjoyable experience for my family.

Very friendly staff! They have a great variety of breakfast food, something for everyone, even vegan options. Our room was clean. There is a park with walking paths behind the hotel. Manager is sweet and welcoming. This was our second time here, and will be back next time we're in town to visit family. We stayed 11 nights, and i was very thankful that the washer and dryer didn't require money to use them.

Room is huge. Staff is very friendly. Great customer service. Breakfast is really good. Lots of options. This hotel is in a good clean area close to the Arundel mall. The mall has so many options and great shopping.