Hotel Bella

The staff was great. Very polite and courteous. The only thing we did not like was the TV. There is no way to link a cell phone to the tv other than a usb cable and that would only allow us to view the photo gallery on my phone. Bluetooth technology came out years ago. Its time to upgrade those televisions Bella!

Kitchen equipment is bad.

Has great ratings so I was VERY VERY disappointed. There are NO amenities and the rooms were extremely dirty. We requested a room change and the new room was even dirtier. There were hairs all over the beds, pillows and bathroom. Graffiti on the sink… Yeah definitely disappointed but staff was very sweet and polite.

Every red flag in my head was going off when I arrived to check in and there was like 3 or 4 women behind the glass staring at each other whispering in what seemed like a secret conversation to figure out which room to put me and my fiancee in and that alone made me wanna just not check in at all. Room did not look anything like on the website, there was numerous damages in the room on walls, broken overhead microwave replaced with a smaller microwave that just made the room look cheaper and a chord that barely reaches the outlet but a kitchen/sink counter that wasn't set up to have a microwave on it so it got in the way of cooking on the "stove" which was hooked up to a timer you would have to keep turning to keep the stove on almost as it you had to insert quarters into it to buy more time to use it and the stove itself worked but not well considering I had it on low but the burner was still cooking like if it was on high but the cherry on top of the bs sundae was the fact there was no lever on the bath spout to turn the shower on (it had been broken off) and when I called the front desk (from my cell phone because the phone in the room didn't work either) they sent a CLEANING LADY to assess the damage rather than send out a maintenance man (they said there weren't any available but maintenance men are supposed to be "on call" for situations like that) .. bear in mind EVERYTHING could have been avoided if someone had looked at the freaking room prior to renting it out.

no utensils in the room, locks are damaged, no lift to 2nd floor, room is good and clean, good bed had a nice sleep.

The property was nice. I would have given it a 5 star however, it doesn't have a swimming pool and when they came to tidy up the room, they took the linen and didn't replace them. I had to go retrieve some fresh linens from the cleaning crew.

needed a room with good wifi and easy access to the local area. Price was great and the staff is always helpful. I've been there before. Also close to different restaurants.

Approach with caution. It is a cool design, way better than the Motel was originally, it does miss the mark. The big one was the A/C couldn't keep up with the Houston heat, when we got to the room the thermostat was set at 65 and said the room temp was 80. Bathroom fixtures were a little 'gritty'. Crazy that during check in the counter has the thick plexiglass with the tray at the bottom to slide your id through. Good mattress, and that goes a long way. Overall it did the job but we won't go back.

The property and management do an excellent job. It's peaceful, modern, has a stove, refrigerator, sink, and 2 microwaves. Looks like it is situated close to where everything is. My only comment is that I set the stay for tonight and this is the 2nd time in a week the reservation pulled up a 2 day stay. Like Expedia but perhaps there is a software issue. I've kept everything watchful after it occurred yesterday. Going on a 3 week trip with hotels needed every night and concerned about having to double check every night to make sure my bank account doesn't shrink exponentially.

We did not wond up staying here because there was no elevator and i had my 90 year old mom with me. The hotel said they would refund but i may need to contact expedia for the refund. No one has contacted me back as of yet.

The room was awesome. Clean, updated. Really well decorated. Nice large room. I really like they layout. I thought it was a great value. The bed was comfy, nice linens, really classy looking room. The not so good; I came back from my conference in the afternoon around 3 for a quick nap and found my bedsheets and all the towels gone. I was told that they strip the bedding and wash everything, then bring them back when they are done. I’ve never, ever stayed anywhere that did housekeeping this way. 2 hours later, after I was promised that they would bring them up, mynroom was finally made up. No coffee pot, but it did have a microwave and nice fridge. The location doesn’t have stairs, so I had to lug my bags up a flight. When I stopped by the office to check out, i rang the bell, was told someone was coming, but I finally left after a few minutes when nobody came. Overall, the room was comfy, very nice, clean and spacious. The challenges with the outside facilities and housekeeping style would prevent me from staying again. Location was really close to WalMart, restaurants, and Aldi’s. The busy highway it’s on made it a challenge to exit.

When we got there there was too many roaches in the room. We stay there two nights and we probably killed about 25-30 roaches very disgusting. The othering that I said a lot was hing going on in the hotel which makes I'll Kings of people show up to that hotel

The place is clean for what it is, yet it can improve its cleanliness. The bed sheets and covers are just dirty. It is a non-expensive place, and you get that.... but functional.

Yes so spotless

This is the worst hotel I have stayed in in years. Dirty, lumpy bed, cheap foam pillows, shower drain clogged, horrible towels. All sorts of sketchy things going on on-site. Stay away. I don't know who they paid to get their Excellent rating, but clearly it was worth the money.

Has great ratings so I was VERY VERY disappointed. There are NO amenities and the rooms were extremely dirty. We requested a room change and the new room was even dirtier. There were hairs all over the beds, pillows and bathroom. Graffiti on the sink… Yeah definitely disappointed but staff was very sweet and polite.

Clan room

no utensils in the room, locks are damaged, no lift to 2nd floor, room is good and clean, good bed had a nice sleep.

Moldy ceilings, shower didn’t work properly, cigarette holes all through the blankets, floor was dirty, soda or something was all over the door so it was sticky.

Very clean nd quiet

Room were spacious and beautiful. Beautiful bathroom and big kitchenette. Would recommend and revisit if in the area again!

I liked the king size bed in the junior suite. I originally requested the deluxe suite, but when I found out, I was in a smoking room. I asked online if this could be changed to a non-smoking room. Which they did as soon as I got there, however what they failed to tell you is that all of the deluxe suites are smoking rooms And there are no non-smoking rooms at that level. All the non-smoking rooms are upstairs and they are smaller rooms so in this case, I did not get what I paid for, but they gave me a choice to choose the room I paid for or to choose a lesser room that is non-smoking. I chose the non-smoking room. I’m not sure what it was, but I was allergic to something in that room and woke up sneezing both mornings. By the second morning, my head was all stopped up, but I would be fine during the day on Saturday so I think it was something in the sheets or towels. The other problem with the room was that the shower does not drain and you end up with a puddle outside the door and you’re standing in water when you finish your shower.. Other than that the room was clean and I had everything I needed to complete my stay.

The room was awesome. Clean, updated. Really well decorated. Nice large room. I really like they layout. I thought it was a great value. The bed was comfy, nice linens, really classy looking room. The not so good; I came back from my conference in the afternoon around 3 for a quick nap and found my bedsheets and all the towels gone. I was told that they strip the bedding and wash everything, then bring them back when they are done. I’ve never, ever stayed anywhere that did housekeeping this way. 2 hours later, after I was promised that they would bring them up, mynroom was finally made up. No coffee pot, but it did have a microwave and nice fridge. The location doesn’t have stairs, so I had to lug my bags up a flight. When I stopped by the office to check out, i rang the bell, was told someone was coming, but I finally left after a few minutes when nobody came. Overall, the room was comfy, very nice, clean and spacious. The challenges with the outside facilities and housekeeping style would prevent me from staying again. Location was really close to WalMart, restaurants, and Aldi’s. The busy highway it’s on made it a challenge to exit.

Loved the shower, needs better mattress

Everything was good except walls are too thin and you can hear everything from upstairs and both sides next door.

Every red flag in my head was going off when I arrived to check in and there was like 3 or 4 women behind the glass staring at each other whispering in what seemed like a secret conversation to figure out which room to put me and my fiancee in and that alone made me wanna just not check in at all. Room did not look anything like on the website, there was numerous damages in the room on walls, broken overhead microwave replaced with a smaller microwave that just made the room look cheaper and a chord that barely reaches the outlet but a kitchen/sink counter that wasn't set up to have a microwave on it so it got in the way of cooking on the "stove" which was hooked up to a timer you would have to keep turning to keep the stove on almost as it you had to insert quarters into it to buy more time to use it and the stove itself worked but not well considering I had it on low but the burner was still cooking like if it was on high but the cherry on top of the bs sundae was the fact there was no lever on the bath spout to turn the shower on (it had been broken off) and when I called the front desk (from my cell phone because the phone in the room didn't work either) they sent a CLEANING LADY to assess the damage rather than send out a maintenance man (they said there weren't any available but maintenance men are supposed to be "on call" for situations like that) .. bear in mind EVERYTHING could have been avoided if someone had looked at the freaking room prior to renting it out.

Approach with caution. It is a cool design, way better than the Motel was originally, it does miss the mark. The big one was the A/C couldn't keep up with the Houston heat, when we got to the room the thermostat was set at 65 and said the room temp was 80. Bathroom fixtures were a little 'gritty'. Crazy that during check in the counter has the thick plexiglass with the tray at the bottom to slide your id through. Good mattress, and that goes a long way. Overall it did the job but we won't go back.

Moldy ceilings, shower didn’t work properly, cigarette holes all through the blankets, floor was dirty, soda or something was all over the door so it was sticky.

Spacious room. Bed is comfortable. The towels and sheets were clean but it had a few stains(rust?) in them. The fixtures (faucet, shower) needs maintenance but I cannot really blame them. The water is full of minerals/hard water so minerals collect very easily on surfaces , shower head, faucet. Maybe invest in a water softener or have a good bathroom cleaning solution for hard minerals

The room that was given to us was to dark. No direct sunlight not enough space to eat bathroom need renovation. It is not sound proof. You can listen to the next room from where you’re at.

The staff was great. Very polite and courteous. The only thing we did not like was the TV. There is no way to link a cell phone to the tv other than a usb cable and that would only allow us to view the photo gallery on my phone. Bluetooth technology came out years ago. Its time to upgrade those televisions Bella!

Was very nice had a good stay only problem was someone in the housekeeping department entered my room two mornings in a row without knocking or anything while me and my husband were sleeping they need to talk to her about that we could have been undressed or anything

I enjoy this hotel every time I come it’s so calm and welcoming and I love the friendly staff

Nice place to be. Great helpful staff

The only thing I did not like is that housekeeping let herself into our room while we were in there. When she knocked we answered. This was at 10:30am, and checkout wasnt until 12pm.

Have stayed here many times. Staff is nice and room cleaning is very responsive. For the price it is a great deal.

The management was super helpful! They carried my bags to the second floor with no problem.

I stayed in the Jr, it was nice and clean, staff was super nice and helpful. It was safe for me and my baby to visit family, for the night.

The property was nice. I would have given it a 5 star however, it doesn't have a swimming pool and when they came to tidy up the room, they took the linen and didn't replace them. I had to go retrieve some fresh linens from the cleaning crew.

I visit the property over the weekend and wasn’t pleased with the property at all. Our door wouldn’t lock, so the following morning they agreed to give us another room. When I requested for the room they had just did a shift change, I had to explain the issue over numerous times. Their was no urgency and the desk clerk said we have cameras

Loved this room!! Can’t wait to book again! In the center of EVERYTHING!

It's a very nice property and a lot of shopping strips and food places around

The room was awesome. Clean, updated. Really well decorated. Nice large room. I really like they layout. I thought it was a great value. The bed was comfy, nice linens, really classy looking room. The not so good; I came back from my conference in the afternoon around 3 for a quick nap and found my bedsheets and all the towels gone. I was told that they strip the bedding and wash everything, then bring them back when they are done. I’ve never, ever stayed anywhere that did housekeeping this way. 2 hours later, after I was promised that they would bring them up, mynroom was finally made up. No coffee pot, but it did have a microwave and nice fridge. The location doesn’t have stairs, so I had to lug my bags up a flight. When I stopped by the office to check out, i rang the bell, was told someone was coming, but I finally left after a few minutes when nobody came. Overall, the room was comfy, very nice, clean and spacious. The challenges with the outside facilities and housekeeping style would prevent me from staying again. Location was really close to WalMart, restaurants, and Aldi’s. The busy highway it’s on made it a challenge to exit.

I LIKE THE AREA AND THE PLACE WAS GOOD

Quiet and convenient

Very updated, giving NY vibes. All white linen. Large showers have a glass wall into room with a shade you can pull down with shower heads all around the shower. Regular rooms have concrete flooring while Jr. Suites have carpeting. Mini fridge hidden in cabinet. Sliding barn doors into the huge restroom! Overall beautiful and in a location near restaurants and Walmart.

needed a room with good wifi and easy access to the local area. Price was great and the staff is always helpful. I've been there before. Also close to different restaurants.

This is a motel not a hotel. I had an occasion over the weekend. I shared this location with family guest so that we could all be close when getting dressed for the occasion. We were upset that is was a Motel not a Hotel. My brother was able to cancel because he booked with Expedia however, he is still waiting on a refund....My sister couldn't cancel and receive a refund so she stayed, because she booked with a different site. The rooms I was given were good enough for what I needed and ok for a Motel. My sister was given a room downstairs and when she went in, it smelled of smoke. She went to the front desk and was given a room on the second floor. While there two police cars came and sat by the front office for a while then they left. There is a Walmart and some fast food places in walking distance.

The property and management do an excellent job. It's peaceful, modern, has a stove, refrigerator, sink, and 2 microwaves. Looks like it is situated close to where everything is. My only comment is that I set the stay for tonight and this is the 2nd time in a week the reservation pulled up a 2 day stay. Like Expedia but perhaps there is a software issue. I've kept everything watchful after it occurred yesterday. Going on a 3 week trip with hotels needed every night and concerned about having to double check every night to make sure my bank account doesn't shrink exponentially.

It was fine and convenient for my stay. I would return.