Roopa Elite

Room was very nice! Unfortunately no treated bottled water provided which made it a bit harder as a traveler from US.

Mooie kamer, zicht op een bouwwerf, persneel in restaurant vriendelijk en behulpzaam, receptioniste kon wel een cursus klantvriendelijkheid gebruiken

The hotel offered a spacious room but the furniture and fittings needs to be upgraded. Curtains were dirty and sofa in room was very low and uncomfortable. It didn’t look or feel like a 4 star hotel. They provided the minimum toiletries. The breakfast had a good variety and the staff were very friendly and efficient. Again the tables and chairs were sticky and felt unclean. We did not want to use the pool. We did not find the staff at the reception desk welcoming or helpful. Some hospitality training is needed there.

Unfailingly courteous and smiling staff. The buffet breakfast was magnificent beyond description. The room was spotless and the laundry service faultless. The rooftop pool is small, but what a wonderful way to start the day before breakfast. Two small points. Be aware that the hotel is not in downtown Mysuru, it's about 4km distant. That's no problem, and the nearby areas are interesting and quite well-to-do! The room picture windows are great but need some maintenance to make better soundproofing. And a table and chairs on the outside balcony would be a nice addition.

Room was clean and the staff were very friendly