Nags Head Beach Inn by KEES Vacations

They have definitely done some work. Though the general age of the place shows it was still comfortable and clean and we will definitely stay again. They had 2 beautiful sitting areas in the lobby along with an outside area. Check-in and Check-Out was simple and easy.

Walk across the street to the public beach access. Next to an ice cream parlor. Nice place for people wanting an old school hotel and not the holiday in express. Good parking. Enjoyed the trip back in time.

Staff was extremely courteous and friendly. Room was very clean.

Clean and close to the beach!

The property was close to the beach. But the house keeping was terrible. The room looked like it had not been cleaned in a while. The dust on the fans was really bad and the shower had hair and what appeared to be mold and something smeared all over the walls. I definitely will not stay there again.

Title: Filthy, Unsafe, and Insulting Response – Do NOT Stay Here! I have stayed in many places over the years, and this was by far the most disgusting and poorly managed property I’ve ever experienced. This place should not be advertised at the rate I paid — it felt like a $50-a-night roadside dump, not a $200+ vacation rental. Here’s what I encountered: • Black mold in the bathroom and even on the doors, a clear health hazard. • Thick layers of dust coating the ceiling fans, window ledges, and even the walls — clearly no one has cleaned this property in ages. • Lamps literally falling apart. • The entire room smelled musty and damp, making it feel unclean and unsafe. • Trash scattered throughout the backyard, including a dirty diaper just left behind. • To make matters worse, there was an animal scratching inside the walls at night, making it impossible to sleep. When I reported these issues to KEES Vacations management, they only offered a pathetic $30 “goodwill” refund, which is beyond insulting given the condition of this property and the amount I paid. It’s clear they have zero concern for guest safety, cleanliness, or satisfaction. This property is completely unkempt and neglected. I will never stay at a KEES property again, and I strongly urge others to stay far away. There are plenty of clean, well-managed places to stay — don’t risk your vacation, your health, or your sanity here. Bottom line: • This place is a health hazard. • KEES management is dismiss

The bathroom was very dirty hair on the walls tub dirty water wouldn’t go down shower curtain had mold on it dirt all long the edge of the bathroom not sweep I would not recommend this place Dirt on table u would eat off of. information and picture are deceiving

This property is overpriced. It was close to the beach which was nice. We weren’t given the code to get into the front door, fortunately another guest shared it with us. The room number was confusing. NHB104 meant we were in room 4. Again, another guest helped us figure that out. We had to request the WiFi password by text but were given that promptly. The facility is old. The jets on the tub were very dirty. There was mold on the shower curtain. There was peeling paint on the wall. Room was spacious. It worked for an overnight stay but not in the best repair and not the cleanest. Way overpriced.

It’s a great location with easy access to the beach. Nice accommodations. The shower gel needs to be refilled and the ceiling in the shower room should be cleaned. Their are red splatters all over.

Food left in room. Dirty candy wrappers in bed. Coffee was so old it didn’t brew. Air didn’t work. Just overall disappointing

This property is a bit outdated, but the room is reasonably clean - the bathroom floors are sticky. Need an extra bedside table and a coffee table.

Good location. Quiet street. Except our room is dirty and smells like dust.

Cozy, comfortable and convenient.

Easy check-in. Clean. Spacious room. Great location.

Overall it was a good stay. The room was on the small size but the price was great for that area. There was no mirror in the bathroom, that should be corrected.

Great service on the phone from KEES. Very basic but clean and quiet. Queen deluxe had a nice mini fridge and Keurig coffee maker. No front desk or staff, but the cleaning people were very nice and helpful when they were there. Check in was a little confusing. Cleaning staff helped us and two other guests.

I’ve stay here twice. It is a perfect couples romantic getaway. Our only issue was our tv remote volume didn’t work properly. It was never fixed during our stay. Since there is no one on site at all times there is a possibility if something comes up they may not correct it in a timely manner.

This property is overpriced. It was close to the beach which was nice. We weren’t given the code to get into the front door, fortunately another guest shared it with us. The room number was confusing. NHB104 meant we were in room 4. Again, another guest helped us figure that out. We had to request the WiFi password by text but were given that promptly. The facility is old. The jets on the tub were very dirty. There was mold on the shower curtain. There was peeling paint on the wall. Room was spacious. It worked for an overnight stay but not in the best repair and not the cleanest. Way overpriced.

This property is a bit outdated, but the room is reasonably clean - the bathroom floors are sticky. Need an extra bedside table and a coffee table.

Cozy and cute beach cottage.

It was not as advertised, room was outdated, felt like an oversized jail cell never received password for the Internet, so was not able to watch TV or connect to the Internet at all the code they sent went to a back door of this place very dissatisfied paid a lot of money for the conditions that it was.

The reason I chose the room was for the jacuzzi tub but there was no way to plug the tub and make it hold water; the plug in the drain was broken off and the knob that seemed like it may also stop the water did nothing. The deadbolt on the door of my room was missing. There is no way to close the bathroom door; the latch is missing and the hook that they put on in lieu of that is missing the I bolt. The ceiling of the tub looked like a crime scene splattered with something red. On top of all that, I had a loud neighbor until 1 am and there was no management on site to deal with it. This was my worst Expedia stay ever. The management will not refund my money.

Staff was extremely courteous and friendly. Room was very clean.

Room was adequate. Unfortunately the jacuzzi did not work. Most of my issues involved check in. I should have received room assignment, passcode to enter room, and Wi-Fi password prior to my arrival. Unfortunately that information was emailed the next day. If it had not been for assistance from maintenance personnel who just happened to be there, not sure if I could have reached anyone via phone. The maintenance individual was very helpful and made a call for me. After getting checked in, the rest of the stay was good.

House keeping did not come to our room . We used the same towels two days in a row. I asked for more towels and did not get any help. The room was not cleaned while we were there, and no one on the premises to help you.

Imagine, for a second, you spend $175 on a hotel room and then you arrive there after a three hour trip. You're ready to get to your room but find out the front door is locked with a pin pad and there's not a single human being on site to talk to. You have gotten zero instructions from the booking place and zero instructions from kees. What to do? You've already paid for a room and now you can't even get in. You contact your booking agency who tries to call their front desk only to find that they are so cheap they can't afford to put one there. An hour goes by and you're clueless. You scour the website and no instructions there. More time passes. Eventually you find a review that has the phone number to call. You call that number and speak to a rude person who doesn't have a clue. Finally, said person gets a clue and helps you inside. By this time you're so angry and pissed off and you ask them for extra towels and soap since there's none of that. Or shampoo. She says there's instructions in the room. You look around the room and find absolutely nothing! You take a shower and realize you're not getting more towels so you can't take a morning shower. This could be you!!!

Great service on the phone from KEES. Very basic but clean and quiet. Queen deluxe had a nice mini fridge and Keurig coffee maker. No front desk or staff, but the cleaning people were very nice and helpful when they were there. Check in was a little confusing. Cleaning staff helped us and two other guests.

I’ve stay here twice. It is a perfect couples romantic getaway. Our only issue was our tv remote volume didn’t work properly. It was never fixed during our stay. Since there is no one on site at all times there is a possibility if something comes up they may not correct it in a timely manner.

very nice place ! very nice bedroom and team . I just never got the code to open the entrance door of the building , I got my room’s code only

Brooks & Dawn took care of us over the weekend with a Multitude of Customer Services Second to None. We have been coming to Naggs Head Inn for the last 5-6 years and the Tradition will continue if their Services Remain the Same! We Love the Naggs Head Inn and their Staff and will be back next year. Our 1 complaint that doesn’t effect this Survey is Our Shower Curtain in Our Bathroom was a foot to short and the floors were very wet which we cleaned up every morning. Buy a Longer Shower Curtain next time. Thanks from Mike & Susan from Chesapeake Virginia. See You Next Year!!!

Our housekeeper was wonderful. She was polite and helpful.

We received a text message with the info on getting in our room, however it did not have the door code for the front door it took us 45 minutes to get up eith someone to let us in. The text also said itvwould give usbthe wifi password but itvwas blank. The Inn was clean but they should have a better system of communication.

The short walk to the beach was exactly what we were looking for. The neighborhood was clean and we felt comfortable there. The ice cream shop next door was a nice bonus. The only downside was that the shower soap dispenser was empty and one lightbulb was burned out in the shower room. I wish we could have notified someone about that for the benefit of the next occupants. We really enjoyed our brief stay.

Cozy, comfortable and convenient.

Easy check-in. Clean. Spacious room. Great location.

Clean and close to the beach!

Amazing place, clean and close to the beach

Great location to the beach, and local dinning, as well as a fantastic ice cream shop next door.

It was a nice quiet place.

Walk across the street to the public beach access. Next to an ice cream parlor. Nice place for people wanting an old school hotel and not the holiday in express. Good parking. Enjoyed the trip back in time.

It was a birthday weekend getaway close to the beach and to decompress from work life it was a nice spot to get away too.

It’s a great location with easy access to the beach. Nice accommodations. The shower gel needs to be refilled and the ceiling in the shower room should be cleaned. Their are red splatters all over.

Great service on the phone from KEES. Very basic but clean and quiet. Queen deluxe had a nice mini fridge and Keurig coffee maker. No front desk or staff, but the cleaning people were very nice and helpful when they were there. Check in was a little confusing. Cleaning staff helped us and two other guests.

Food left in room. Dirty candy wrappers in bed. Coffee was so old it didn’t brew. Air didn’t work. Just overall disappointing