Element by Marriott Dallas Love Field
177 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
177 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Element by Marriott Dallas Love Field, los precios por noche son de 164 US$ de media en el mes más barato (diciembre) y de 270 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 214 US$ |
| febrero | 270 US$ |
| marzo | 226 US$ |
| abril | 172 US$ |
| mayo | 182 US$ |
| junio | 220 US$ |
| julio | 180 US$ |
| agosto | 177 US$ |
| septiembre | 177 US$ |
| octubre | 210 US$ |
| noviembre | 176 US$ |
| diciembre | 164 US$ |
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sept · 177 US$
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O
N
D
Más caro: febrero (aprox. 270 US$)
Más barato: diciembre (aprox. 164 US$)
Acerca de esta propiedad
Apreciarás las instalaciones de ocio, que incluyen una piscina al aire libre, gimnasio y bicicletas de alquiler. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una televisión en la zona común. Llegarás a las ...
Servicios
Apreciarás las instalaciones de ocio, que incluyen una piscina al aire libre, gimnasio y bicicletas de alquiler. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una televisión en la zona común. Llegarás a las principales atracciones de la zona en un abrir y cerrar de ojos gracias al servicio de transporte gratuito.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios abierto las 24 horas y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Dallas? En este hotel tienes a tu disposición 604 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito con horario limitado.
Comida
Aprovecha el servicio de habitaciones las 24 horas de este hotel, o compra algo para comer en su supermercado. Disfruta de un detalle de bienvenida gratuito organizado por la recepción algunos días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno bufé gratuito todos los días de 06:30 a 09:30.
Habitaciones
Reserva una de las 91 habitaciones con cocina básica, frigorífico/congelador grande y placa de cocina, y disfruta de una estancia inolvidable. Para los momentos de ocio, tendrás una televisión LCD de 50 pulgadas con canales premium y conexión a Internet por cable y wifi gratis. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en Element by Marriott Dallas Love Field, te encontrarás en una fantástica zona de Dallas (Love Field) y estarás a menos de 4 min en coche de Dallas Market Center y a 7 de American Airlines Center. Además, este hotel se encuentra a 9 km de Centro de convenciones Kay Bailey Hutchison y a 14,4 km de Galleria Dallas.
Qué hay cerca
Parkland Memorial Hospital - UT Southwestern(1.2 millas)
Facultad de Medicina de la Universidad del Suroeste de Texas(1.2 millas)
UT Southwestern Medical Center(1.2 millas)
Centro Médico Infantil de Dallas(1.7 millas)
Museo Frontiers of Flight(2.1 millas)
Dallas Market Center(2.2 millas)
Dallas World Trade Center(2.4 millas)
The Strip en Cedar Springs(2.6 millas)
Highland Park Shopping Village(3.1 millas)
Trinity River(2.8 millas)
Club de campo Dallas(3.4 millas)
Distrito comercial Knox-Henderson(3.8 millas)
Universidad Metodista del Sur(3.8 millas)
Katy Trail(3.9 millas)
Turtle Creek Greenbelt(3.9 millas)
Aeropuerto de Love Field(1.7 millas)
Aeropuerto Internacional de Dallas - Fort Worth (DFW)(16.1 millas)
Aeropuerto Nacional de McKinney (DTX)(33.4 millas)
Aparcamiento
Traslados al aeropuerto
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de tintorería
Ubicación
2333 West Mockingbird Ln., Love Field, Dallas, Texas, Estados Unidos
Parkland Memorial Hospital - UT Southwestern (1.2 millas)
Facultad de Medicina de la Universidad del Suroeste de Texas (1.2 millas)
UT Southwestern Medical Center (1.2 millas)
Centro Médico Infantil de Dallas (1.7 millas)
Museo Frontiers of Flight (2.1 millas)
Dallas Market Center (2.2 millas)
Opciones de habitación
5
Suite, 1 habitación, vistas a la piscina (Mobility/Hearing Access, Roll-In Shwr)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
500 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
7
Suite, 1 habitación, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
500 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Estudio, 2 camas de matrimonio
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
454 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Habitación, 1 cama de matrimonio grande, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
343 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Estudio, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
454 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
4
Habitación, 1 cama de matrimonio grande, vistas a la piscina (Mobility/Hearing Access, Transf Shwr)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
343 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Suite, 1 habitación, vistas a la piscina (Mobility/Hearing Access, Transf Shwr)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
500 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
4
Estudio, 2 camas de matrimonio (Mobility/Hearing Access, Transf Shwr)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
454 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes
8.5
Muy bueno
Basado en 606 comentarios verificados
¿Quién se queda aquí?
Trabajo
21%
Pareja
29%
Familia
33%
Grupo
15%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Element Dallas Love Field, los viajeros suelen elogiar las habitaciones limpias, modernas y espaciosas, así como su conveniente ubicación cerca del aeropuerto, mientras que las opiniones sobre los cargos y la disponibilidad del estacionamiento y la fiabilidad del servicio de transporte al aeropuerto son más variadas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Element Dallas Love Field, los viajeros suelen elogiar las habitaciones limpias, modernas y espaciosas, así como su conveniente ubicación cerca del aeropuerto, mientras que las opiniones sobre los cargos y la disponibilidad del estacionamiento y la fiabilidad del servicio de transporte al aeropuerto son más variadas.
Muchas unidades incluyen cocinetas y camas cómodas, aunque algunos huéspedes informaron sobre ruido de otras habitaciones y problemas como persianas rotas, enchufes defectuosos o tipos de habitaciones incorrectas. El personal se describe con frecuencia como amable y servicial, aunque varias reseñas mencionan la lentitud o la falta de seguimiento por parte de la gerencia y problemas con el registro de entrada. Los comentarios sobre la restauración varían desde un excelente desayuno gratuito y comida de bar sabrosa hasta un desayuno deficiente y un servicio de bar limitado o inexistente. Una opción práctica para estancias cortas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Hay un servicio de transporte al aeropuerto de Dallas Love Field, pero su fiabilidad varía según las opiniones. El estacionamiento suele conllevar un cargo, y varios huéspedes señalan que hay espacios reducidos o limitados y confusión ocasional con las facturas.
Reseñas de huéspedes relacionadas
10
Kellye
4 may 2024
·
Se alojó 1 noche
Such a clean hotel, always. The staff is friendly and check in is a breeze! The parking fee is only $10 which is nice.
Such a clean hotel, always. The staff is friendly and check in is a breeze! The parking fee is only $10 which is nice.
4
Ned
17 mar 2024
·
Se alojó 1 noche
Got charged for parking and no spaces available. Plenty of apologies but no help.
Got charged for parking and no spaces available. Plenty of apologies but no help.
4
David
20 jul 2025
·
Se alojó 1 noche
Very busy and noisy hotel. Not enough parking.
Very busy and noisy hotel. Not enough parking.
10
David
10 nov 2024
·
Se alojó 1 noche
Getting in or out of parking lot and spaces for parking were very narrow.
Getting in or out of parking lot and spaces for parking were very narrow.
6
Deepak
29 oct 2023
·
Se alojó 1 noche
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
6
Walter
22 feb 2024
·
Se alojó 1 noche
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
10
Kenneth
19 may 2023
·
Se alojó 1 noche
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
8
Mark
20 nov 2023
·
Se alojó 2 noches
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
8
James
3 mar 2025
·
Se alojó 3 noches
Quite pleased with my stay in a very nice hotel. The only problem was they charged for parking by mistake when I had a room that said free parking on the hotel’s.com website, even after I checked the folio had no charge on it. Had to take time on the phone to get the credit
Quite pleased with my stay in a very nice hotel. The only problem was they charged for parking by mistake when I had a room that said free parking on the hotel’s.com website, even after I checked the folio had no charge on it. Had to take time on the phone to get the credit
4
Michael
20 jul 2025
·
Se alojó 1 noche
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran que la propiedad y las habitaciones están limpias, pero varias reseñas informan de deficiencias, como habitaciones sucias, falta de servicio de limpieza, moho e incluso picaduras o erupciones. Los estándares parecen inconsistentes entre estancias y habitaciones.
Reseñas de huéspedes relacionadas
8
Javier
10 dic 2023
·
Se alojó 1 noche
Place needs a deep clean before it’s gets worse. Detail cleaning is it needs. Am surprised management hasn’t seen it.
Place needs a deep clean before it’s gets worse. Detail cleaning is it needs. Am surprised management hasn’t seen it.
4
Alexis
13 jul 2025
·
Se alojó 1 noche
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
10
Kathy
23 feb 2025
·
Se alojó 1 noche
Easy checkin. Clean comfortable quiet room.
Easy checkin. Clean comfortable quiet room.
10
Kimberly
28 sept 2025
·
Se alojó 1 noche
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
10
Aaron
6 may 2025
·
Se alojó 1 noche
Very modern facility with very clean and pleasant rooms!
Very modern facility with very clean and pleasant rooms!
10
Sherry
21 ago 2025
·
Se alojó 1 noche
It very clean and the staff friendly.
It very clean and the staff friendly.
2
Melissa
15 ene 2023
·
Se alojó 1 noche
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
4
Gema
3 mar 2025
·
Se alojó 3 noches
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
2
Sean
16 ago 2025
·
Se alojó 6 noches
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
10
Christian
21 dic 2025
·
Se alojó 1 noche
clean, convenient location, friendly staff, etc.
clean, convenient location, friendly staff, etc.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones incluyen cocinetas y camas cómodas adecuadas para el trabajo o estancias más largas. Algunos huéspedes mencionan ruido de las habitaciones vecinas y problemas de mantenimiento ocasionales o la recepción de un tipo de habitación diferente al reservado.
Reseñas de huéspedes relacionadas
6
Leanne
31 may 2023
·
Se alojó 1 noche
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
4
Alexis
13 jul 2025
·
Se alojó 1 noche
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
8
Roberta
16 abr 2024
·
Se alojó 1 noche
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
10
Helen
24 ago 2024
·
Se alojó 3 noches
Good value for being able to have fridge, induction stove, kitchen sink, and microwave; also spacious bathroom and spacious room with desk and couch. Good value for a stay when you are on a work trip and want to come back to ample space with multiple functions
Good value for being able to have fridge, induction stove, kitchen sink, and microwave; also spacious bathroom and spacious room with desk and couch. Good value for a stay when you are on a work trip and want to come back to ample space with multiple functions
10
Kimberly
28 sept 2025
·
Se alojó 1 noche
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
8
Siobhan
14 feb 2023
·
Se alojó 1 noche
Liked the room had a small kitchen
Liked the room had a small kitchen
4
Serena
12 jun 2023
·
Se alojó 2 noches
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
10
Deborah
9 abr 2024
·
Se alojó 1 noche
Beautiful room and the location was perfect
Beautiful room and the location was perfect
8
Gerald
15 mar 2024
·
Se alojó 1 noche
Nice property big rooms and bathrooms
Nice property big rooms and bathrooms
4
Gema
3 mar 2025
·
Se alojó 3 noches
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y servicial, pero varias reseñas mencionan una mala gestión, problemas con el registro de entrada o la reserva, y respuestas lentas. Las experiencias pueden variar entre visitas y turnos.
Reseñas de huéspedes relacionadas
10
Kimberly
28 sept 2025
·
Se alojó 1 noche
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
10
Kenneth
19 may 2023
·
Se alojó 1 noche
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
10
Eric
13 nov 2023
·
Se alojó 2 noches
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
10
Tariq
23 may 2023
·
Se alojó 2 noches
The staff at the Element was amazing! Bree got me into a hotel when there were no reservations available the early morning of Friday, May 19th during her overnight shift. The crew of Tariq (also my namesake), Tabby, and Samuel were amazing in the daytime shifts at the front desk. They made sure that my stay was amazing. I had a wonderful time. My stay was so great that I ended up re-arranging my flight to leave a day later and stayed in the hotel an extra night from checking out the morning of Sunday, May 22nd to leaving on Monday, May 24th.
The staff at the Element was amazing! Bree got me into a hotel when there were no reservations available the early morning of Friday, May 19th during her overnight shift. The crew of Tariq (also my namesake), Tabby, and Samuel were amazing in the daytime shifts at the front desk. They made sure that my stay was amazing. I had a wonderful time. My stay was so great that I ended up re-arranging my flight to leave a day later and stayed in the hotel an extra night from checking out the morning of Sunday, May 22nd to leaving on Monday, May 24th.
10
Rachquel
20 jul 2025
·
Se alojó 1 noche
Love the person that I checked in with she was super friendly and awesome
Love the person that I checked in with she was super friendly and awesome
4
Serena
12 jun 2023
·
Se alojó 2 noches
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
2
Melissa
15 ene 2023
·
Se alojó 1 noche
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
10
Caroline
18 nov 2024
·
Se alojó 2 noches
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
2
Sean
16 ago 2025
·
Se alojó 6 noches
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
4
Michael
20 jul 2025
·
Se alojó 1 noche
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Muy cerca de Dallas Love Field, y algunos huéspedes señalan que hay restaurantes a poca distancia a pie. La zona inmediata parece industrial para algunos y algunos mencionan preocupaciones sobre el estacionamiento abierto y la actividad cercana.
Reseñas de huéspedes relacionadas
6
Deepak
29 oct 2023
·
Se alojó 1 noche
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
8
Roberta
16 abr 2024
·
Se alojó 1 noche
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
10
Eric
25 may 2023
·
Se alojó 1 noche
Close to the airport and to a decent meal!
Close to the airport and to a decent meal!
6
Walter
22 feb 2024
·
Se alojó 1 noche
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
8
Caren
28 may 2024
·
Se alojó 1 noche
Great location to Dallas Love.
Great location to Dallas Love.
8
JamieLee
3 ago 2025
·
Se alojó 1 noche
Nice clean and new hotel with nice staff. Kind of strange industrial airport parking & rental car kind of neighborhood
Nice clean and new hotel with nice staff. Kind of strange industrial airport parking & rental car kind of neighborhood
6
shanel
12 sept 2025
·
Se alojó 2 noches
The room was very nice but the neighborhood had alot of homeless people and the parking is wide open. People who lived in the apartments behind were parking and getting deliveries in the hotel parking lot. There are a few food options nearby. Staff was very nice and knowledgeable.
The room was very nice but the neighborhood had alot of homeless people and the parking is wide open. People who lived in the apartments behind were parking and getting deliveries in the hotel parking lot. There are a few food options nearby. Staff was very nice and knowledgeable.
10
Robert
14 feb 2025
·
Se alojó 1 noche
Friendly staff, clean rooms and lots of restaurant choices by the hotel.
Friendly staff, clean rooms and lots of restaurant choices by the hotel.
10
Deborah
9 abr 2024
·
Se alojó 1 noche
Beautiful room and the location was perfect
Beautiful room and the location was perfect
10
Caroline
18 nov 2024
·
Se alojó 2 noches
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los comentarios sobre el desayuno son mixtos, desde excelentes e incluidos hasta deficientes. Hay un bar y un restaurante en el lugar, pero las opciones y la consistencia del servicio varían, con informes de comida sabrosa así como de ofertas limitadas o de la ausencia de camareros.
Reseñas de huéspedes relacionadas
6
Thomas
27 ene 2023
·
Se alojó 3 noches
While I have stayed at both the hotels many times, I am amazed that there is no options for decent food at the bar.
While I have stayed at both the hotels many times, I am amazed that there is no options for decent food at the bar.
6
Leanne
31 may 2023
·
Se alojó 1 noche
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
4
Alan
16 mar 2024
·
Se alojó 2 noches
Liked proximity to airport. $16/night self park is too expensive. Luggage carts too small and too few. Breakfast was poor. Room had damaged window coverings and there was no cookware to use on induction cooktop.
Liked proximity to airport. $16/night self park is too expensive. Luggage carts too small and too few. Breakfast was poor. Room had damaged window coverings and there was no cookware to use on induction cooktop.
10
Veronica
14 ene 2023
·
Se alojó 19.364 noches
The property was clean. Parking was great. Free breakfast.
The property was clean. Parking was great. Free breakfast.
10
Eric
13 nov 2023
·
Se alojó 2 noches
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
8
Mark
20 nov 2023
·
Se alojó 2 noches
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
10
Gerald
26 ene 2023
·
Se alojó 2 noches
Sixth time staying here. Excellent as usual. Only concern is that the bar Never has ingredients for a Bloody Mary
Sixth time staying here. Excellent as usual. Only concern is that the bar Never has ingredients for a Bloody Mary
10
Yvonne
1 ene 2023
·
Se alojó 19.352 noches
For us weary elderly travellers just trying to get to our daughters in California for Christmas and New Years and being stranded in Dallas because of Southwest; it was wonderful to arrive to a warm welcome and warm comfortable room!! We were also so grateful to have free shuttle service from the airport. 😊👍. Since we were also travelling with our little dog, it was wonderful that this hotel was pet friendly! It was also so nice to have breakfast included. It was also our first experience having a Robot deliver the extra blanket we needed! We would highly recommend this hotel to anyone needing a good place to stay!😄👍
For us weary elderly travellers just trying to get to our daughters in California for Christmas and New Years and being stranded in Dallas because of Southwest; it was wonderful to arrive to a warm welcome and warm comfortable room!! We were also so grateful to have free shuttle service from the airport. 😊👍. Since we were also travelling with our little dog, it was wonderful that this hotel was pet friendly! It was also so nice to have breakfast included. It was also our first experience having a Robot deliver the extra blanket we needed! We would highly recommend this hotel to anyone needing a good place to stay!😄👍
4
Michael
20 jul 2025
·
Se alojó 1 noche
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Isaac
21 jun 2025
·
Se alojó 2 noches
Excelente estancia, el personal muy amable
Excelente estancia, el personal muy amable
8
Wesley
19 jul 2026
·
Se alojó 1 noche
Good location close to the airport. Shuttle service was nice to have as well. Room was very clean and spacious. They did have a private pool party going on which caused a lot of over drunkness around the lobby area. Staff were super helpful.
Good location close to the airport. Shuttle service was nice to have as well. Room was very clean and spacious. They did have a private pool party going on which caused a lot of over drunkness around the lobby area. Staff were super helpful.
10
Jennifer
12 jul 2026
·
Se alojó 1 noche
Large suites! Loved the extra space.
Large suites! Loved the extra space.
2
Melissa
4 jul 2026
·
Se alojó 1 noche
We had a hotel reservation we made at 11:55pm to stay and get a few hours of sleep due to a flight delay and missed connection. After getting pushed back to even later we arrived to get a few hours of sleep and were told we could not have our room since it was after midnight. A room that we paid in full for already! So had to go sleep at the airport for 5 hours. The hotel left a room sitting open that we paid $200 for just because we arrived after midnight. Waiting for hotels.com to refund our money for an unused room and they are not responding to multiple messages. Awful customer service by both the hotel and hotels.com
We had a hotel reservation we made at 11:55pm to stay and get a few hours of sleep due to a flight delay and missed connection. After getting pushed back to even later we arrived to get a few hours of sleep and were told we could not have our room since it was after midnight. A room that we paid in full for already! So had to go sleep at the airport for 5 hours. The hotel left a room sitting open that we paid $200 for just because we arrived after midnight. Waiting for hotels.com to refund our money for an unused room and they are not responding to multiple messages. Awful customer service by both the hotel and hotels.com
6
Zachariah
30 jun 2026
·
Se alojó 1 noche
It was fine. Loud pool party going on so we couldn’t swim . Just ok
It was fine. Loud pool party going on so we couldn’t swim . Just ok
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-15: NO DATA
- 2026-09-16: NO DATA
- 2026-09-17: 351.5580897747803USD
- 2026-09-18: 210.40250866401672USD
- 2026-09-19: 202.29404666908266USD
- 2026-09-20: 214.65526895942688USD
- 2026-09-21: 229.11249504135134USD
- 2026-09-22: 386.55862538543704USD
- 2026-09-23: 252.87254622207644USD
- 2026-09-24: 314.4245528512573USD
- 2026-09-25: 296.53839086151123USD
- 2026-09-26: 398.60484926513675USD
- 2026-09-27: 186.74957596115112USD
- 2026-09-28: 252.80621130409241USD
- 2026-09-29: 252.83494997840882USD
- 2026-09-30: 236.286316179657USD
- 2026-10-01: 192.69839349723816USD
- 2026-10-02: 143.05167326007845USD
- 2026-10-03: 133.36624694995882USD
- 2026-10-04: 139.11839298843384USD
- 2026-10-05: 183.47831535346987USD
- 2026-10-06: 170.16065166801454USD
- 2026-10-07: 182.80846827484132USD
- 2026-10-08: 173.6081127507019USD
- 2026-10-09: 245.74611219932558USD
- 2026-10-10: NO DATA
- 2026-10-11: 187.00751965072632USD
- 2026-10-12: 234.05681490646364USD
- 2026-10-13: 328.0613003471375USD
- 2026-10-14: 205.83323554252627USD
- 2026-10-15: 192.0063760810089USD
- 2026-10-16: 154.06500417938233USD
- 2026-10-17: 154.06500417938233USD
- 2026-10-18: 146.0140987757492USD
- 2026-10-19: 180.00410546791076USD
- 2026-10-20: 192.87795738327029USD
- 2026-10-21: 187.4051065310669USD
- 2026-10-22: 178.20471578796386USD
- 2026-10-23: 154.06500417938233USD
- 2026-10-24: 154.06500417938233USD
- 2026-10-25: 149.3394645162964USD
- 2026-10-26: 236.33743650535584USD
- 2026-10-27: 252.86367104324341USD
- 2026-10-28: 210.40219169334412USD
- 2026-10-29: 215.2217659893036USD
- 2026-10-30: 146.0140987757492USD
- 2026-10-31: 146.0140987757492USD
- 2026-11-01: 139.95232521858216USD
- 2026-11-02: 173.112546713562USD
- 2026-11-03: 192.69839349723816USD
- 2026-11-04: 193.0161389870453USD
- 2026-11-05: 174.2616886681366USD
- 2026-11-06: 142.56664649780274USD
- 2026-11-07: 136.4258680004883USD
- 2026-11-08: 148.31630079460146USD
- 2026-11-09: 170.80706052635193USD
- 2026-11-10: 186.25596457649232USD
- 2026-11-11: 192.69839349723816USD
- 2026-11-12: 173.3567373978424USD
- 2026-11-13: 132.8060365050888USD
- 2026-11-14: 160.70347946113588USD
- 2026-11-15: 141.08075842254638USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Aparcamiento al aire libre: 18.40 USD por día (entrada y salida libre)
- Mascotas: 50 USD por alojamiento, por noche
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de tintorería
Servicios
Centro de negocios
Servicio de tintorería
Salones para banquetes
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Estación de carga para coches eléctricos
Area Shuttle (free)
Parking Onsite
Actividades
Piscina
Campo de golf (cercano)
Billares
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Habitaciones para no fumadores
Habitaciones antialérgicas disponibles
Beach Sun Loungers
Wheelchair Accessible (Limited)
Internet
WiFi gratuito