Element by Marriott Dallas Love Field
177 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
177 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Element by Marriott Dallas Love Field, les prix par nuit s'élèvent en moyenne à 164 $US pendant le mois le moins cher (décembre) et à 270 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 214 $US |
| février | 270 $US |
| mars | 226 $US |
| avril | 172 $US |
| mai | 182 $US |
| juin | 220 $US |
| juillet | 180 $US |
| août | 177 $US |
| septembre | 177 $US |
| octobre | 210 $US |
| novembre | 176 $US |
| décembre | 164 $US |
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sept. · 177 $US
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Le plus cher : février (env. 270 $US)
Le moins cher : décembre (env. 164 $US)
À propos de cet établissement
Vous apprécierez sans aucun doute les nombreuses infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, un centre de fitness et un service de location de vélos. Parmi les services et équipements offerts p...
Équipements
Vous apprécierez sans aucun doute les nombreuses infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, un centre de fitness et un service de location de vélos. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une télévision dans l'espace commun. Rejoignez les attractions de la région en deux temps trois mouvements grâce à la navette gratuite.
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 h/24 et des journaux gratuits dans le hall. Si vous devez organiser une réunion à Dallas, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 604 mètres carrés et comprenant un espace de conférence et des salles de réunion. Une navette vers et depuis l'aéroport est proposée gratuitement (horaires restreints).
Repas
Cet hôtel accueille une épicerie où vous pourrez acheter quelques en-cas et propose un service d'étage 24 h/24 idéal pour les soirées cocooning. Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée les jours sélectionnés. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet gratuit est servi tous les jours de 06 h 30 à 09 h 30.
Chambres
Passez un séjour comme il se doit dans une des 91 chambres de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une kitchenette avec un grand réfrigérateur/congélateur et une plaque de cuisson. Un accès au réseau Internet Wi-Fi et câblé est offert gratuitement. De plus, une télévision LCD 50 pouces avec des chaînes thématiques est à votre disposition pour des moments de divertissement. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant Element by Marriott Dallas Love Field, vous profiterez d'un séjour à Dallas (Love Field), à 4 min en voiture de Dallas Market Center et à 7 minutes de American Airlines Center. Cet hôtel se trouve à 9 km de Kay Bailey Hutchison Convention Center et à 14,4 km de Galleria Dallas.
À proximité
Parkland Memorial Hospital - UT Southwestern (hôpital)(1.2 miles)
University of Texas Southwestern Medical School (école médicale de l'université de Texas Southwestern)(1.2 miles)
UT Southwestern Medical Center(1.2 miles)
Children's Medical Center of Dallas(1.7 miles)
Frontiers of Flight Museum(2.1 miles)
Dallas Market Center(2.2 miles)
Dallas World Trade Center(2.4 miles)
Cedar Springs - Oak Lawn Shopping(2.6 miles)
Highland Park Shopping Village(3.1 miles)
Trinity River(2.8 miles)
Dallas Country Club(3.4 miles)
Quartier commerçant Knox-Henderson(3.8 miles)
Southern Methodist University (SMU)(3.8 miles)
Katy Trail(3.9 miles)
Turtle Creek Greenbelt(3.9 miles)
Aéroport Love Field (DAL)(1.7 miles)
Aéroport international de Dallas-Fort Worth (DFW)(16.1 miles)
Aéroport national de McKinney (DTX)(33.4 miles)
Parking
Navette aéroport
Piscine
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Emplacement
2333 West Mockingbird Ln., Love Field, Dallas, Texas, États-Unis d’Amérique
Parkland Memorial Hospital - UT Southwestern (hôpital) (1.2 miles)
University of Texas Southwestern Medical School (école médicale de l'université de Texas Southwestern) (1.2 miles)
UT Southwestern Medical Center (1.2 miles)
Children's Medical Center of Dallas (1.7 miles)
Frontiers of Flight Museum (2.1 miles)
Dallas Market Center (2.2 miles)
Options de chambre
5
Suite, 1 chambre, vue piscine (Mobility/Hearing Access, Roll-In Shwr)
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
500 ft²
ClimatisationChauffageWi-Fi (gratuit)
7
Suite, 1 chambre, vue piscine
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
500 ft²
ClimatisationChauffageWi-Fi (gratuit)
5
Studio, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
454 ft²
ClimatisationChauffageWi-Fi (gratuit)
5
Chambre, 1 très grand lit, vue piscine
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
343 ft²
ClimatisationChauffageWi-Fi (gratuit)
6
Studio, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
454 ft²
ClimatisationChauffageWi-Fi (gratuit)
4
Chambre, 1 très grand lit, vue piscine (Mobility/Hearing Access, Transf Shwr)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
343 ft²
ClimatisationChauffageWi-Fi (gratuit)
6
Suite, 1 chambre, vue piscine (Mobility/Hearing Access, Transf Shwr)
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
500 ft²
ClimatisationChauffageWi-Fi (gratuit)
4
Studio, 2 grands lits (Mobility/Hearing Access, Transf Shwr)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
454 ft²
ClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs
8.5
Très bien
Basé sur 606 avis vérifiés
Qui séjourne ici ?
Affaires
21%
Couples
29%
Familles
33%
Groupes
15%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Element Dallas Love Field, les voyageurs apprécient souvent la propreté, le côté moderne et l'espace des chambres, ainsi que l'emplacement pratique près de l'aéroport. Les commentaires concernant les frais et la disponibilité du parking, ainsi que la fiabilité de la navette aéroport, sont plus mitigés.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Element Dallas Love Field, les voyageurs apprécient souvent la propreté, le côté moderne et l'espace des chambres, ainsi que l'emplacement pratique près de l'aéroport. Les commentaires concernant les frais et la disponibilité du parking, ainsi que la fiabilité de la navette aéroport, sont plus mitigés.
De nombreux logements comprennent des cuisines américaines et des lits confortables, bien que certains clients aient signalé du bruit provenant des autres chambres et des problèmes tels que des stores cassés, des prises défectueuses ou des types de chambres non correspondants. Le personnel est fréquemment décrit comme aimable et serviable, mais plusieurs critiques font état d'un suivi de la direction lent ou inexistant, ainsi que de problèmes d'enregistrement. Les commentaires sur les repas varient d'un excellent petit-déjeuner gratuit et de délicieux plats au bar à un petit-déjeuner médiocre et un service de bar limité ou inexistant. Un choix pratique pour les escales courtes.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Une navette vers Dallas Love Field est disponible, mais sa fiabilité varie selon les commentaires. Le parking est souvent payant, et plusieurs clients notent des places serrées ou limitées et une confusion occasionnelle concernant la facturation.
Avis de voyageur à ce sujet
10
Kellye
4 mai 2024
·
A séjourné 1 nuit
Such a clean hotel, always. The staff is friendly and check in is a breeze! The parking fee is only $10 which is nice.
Such a clean hotel, always. The staff is friendly and check in is a breeze! The parking fee is only $10 which is nice.
4
Ned
17 mars 2024
·
A séjourné 1 nuit
Got charged for parking and no spaces available. Plenty of apologies but no help.
Got charged for parking and no spaces available. Plenty of apologies but no help.
4
David
20 juil. 2025
·
A séjourné 1 nuit
Very busy and noisy hotel. Not enough parking.
Very busy and noisy hotel. Not enough parking.
10
David
10 nov. 2024
·
A séjourné 1 nuit
Getting in or out of parking lot and spaces for parking were very narrow.
Getting in or out of parking lot and spaces for parking were very narrow.
6
Deepak
29 oct. 2023
·
A séjourné 1 nuit
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
6
Walter
22 févr. 2024
·
A séjourné 1 nuit
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
10
Kenneth
19 mai 2023
·
A séjourné 1 nuit
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
8
Mark
20 nov. 2023
·
A séjourné 2 nuits
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
8
James
3 mars 2025
·
A séjourné 3 nuits
Quite pleased with my stay in a very nice hotel. The only problem was they charged for parking by mistake when I had a room that said free parking on the hotel’s.com website, even after I checked the folio had no charge on it. Had to take time on the phone to get the credit
Quite pleased with my stay in a very nice hotel. The only problem was they charged for parking by mistake when I had a room that said free parking on the hotel’s.com website, even after I checked the folio had no charge on it. Had to take time on the phone to get the credit
4
Michael
20 juil. 2025
·
A séjourné 1 nuit
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent l'établissement et les chambres propres, mais plusieurs critiques signalent des lacunes telles que des chambres sales, un service de ménage manquant, de la moisissure, et même des piqûres ou des éruptions cutanées. Les normes semblent irrégulières entre les séjours et les chambres.
Avis de voyageur à ce sujet
8
Javier
10 déc. 2023
·
A séjourné 1 nuit
Place needs a deep clean before it’s gets worse. Detail cleaning is it needs. Am surprised management hasn’t seen it.
Place needs a deep clean before it’s gets worse. Detail cleaning is it needs. Am surprised management hasn’t seen it.
4
Alexis
13 juil. 2025
·
A séjourné 1 nuit
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
10
Kathy
23 févr. 2025
·
A séjourné 1 nuit
Easy checkin. Clean comfortable quiet room.
Easy checkin. Clean comfortable quiet room.
10
Kimberly
28 sept. 2025
·
A séjourné 1 nuit
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
10
Aaron
6 mai 2025
·
A séjourné 1 nuit
Very modern facility with very clean and pleasant rooms!
Very modern facility with very clean and pleasant rooms!
10
Sherry
21 août 2025
·
A séjourné 1 nuit
It very clean and the staff friendly.
It very clean and the staff friendly.
2
Melissa
15 janv. 2023
·
A séjourné 1 nuit
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
4
Gema
3 mars 2025
·
A séjourné 3 nuits
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
2
Sean
16 août 2025
·
A séjourné 6 nuits
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
10
Christian
21 déc. 2025
·
A séjourné 1 nuit
clean, convenient location, friendly staff, etc.
clean, convenient location, friendly staff, etc.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres comprennent des cuisines américaines et des lits confortables adaptés au travail ou aux séjours plus longs. Certains clients mentionnent du bruit provenant des chambres voisines et des problèmes d'entretien occasionnels ou le fait de recevoir un type de chambre différent de celui réservé.
Avis de voyageur à ce sujet
6
Leanne
31 mai 2023
·
A séjourné 1 nuit
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
4
Alexis
13 juil. 2025
·
A séjourné 1 nuit
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
8
Roberta
16 avr. 2024
·
A séjourné 1 nuit
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
10
Helen
24 août 2024
·
A séjourné 3 nuits
Good value for being able to have fridge, induction stove, kitchen sink, and microwave; also spacious bathroom and spacious room with desk and couch. Good value for a stay when you are on a work trip and want to come back to ample space with multiple functions
Good value for being able to have fridge, induction stove, kitchen sink, and microwave; also spacious bathroom and spacious room with desk and couch. Good value for a stay when you are on a work trip and want to come back to ample space with multiple functions
10
Kimberly
28 sept. 2025
·
A séjourné 1 nuit
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
8
Siobhan
14 févr. 2023
·
A séjourné 1 nuit
Liked the room had a small kitchen
Liked the room had a small kitchen
4
Serena
12 juin 2023
·
A séjourné 2 nuits
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
10
Deborah
9 avr. 2024
·
A séjourné 1 nuit
Beautiful room and the location was perfect
Beautiful room and the location was perfect
8
Gerald
15 mars 2024
·
A séjourné 1 nuit
Nice property big rooms and bathrooms
Nice property big rooms and bathrooms
4
Gema
3 mars 2025
·
A séjourné 3 nuits
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment aimable et serviable, mais plusieurs critiques font état d'un suivi médiocre de la direction, de problèmes d'enregistrement ou de réservation, et de réponses lentes. Les expériences peuvent varier d'une visite à l'autre et en fonction des quarts de travail.
Avis de voyageur à ce sujet
10
Kimberly
28 sept. 2025
·
A séjourné 1 nuit
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
10
Kenneth
19 mai 2023
·
A séjourné 1 nuit
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
10
Eric
13 nov. 2023
·
A séjourné 2 nuits
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
10
Tariq
23 mai 2023
·
A séjourné 2 nuits
The staff at the Element was amazing! Bree got me into a hotel when there were no reservations available the early morning of Friday, May 19th during her overnight shift. The crew of Tariq (also my namesake), Tabby, and Samuel were amazing in the daytime shifts at the front desk. They made sure that my stay was amazing. I had a wonderful time. My stay was so great that I ended up re-arranging my flight to leave a day later and stayed in the hotel an extra night from checking out the morning of Sunday, May 22nd to leaving on Monday, May 24th.
The staff at the Element was amazing! Bree got me into a hotel when there were no reservations available the early morning of Friday, May 19th during her overnight shift. The crew of Tariq (also my namesake), Tabby, and Samuel were amazing in the daytime shifts at the front desk. They made sure that my stay was amazing. I had a wonderful time. My stay was so great that I ended up re-arranging my flight to leave a day later and stayed in the hotel an extra night from checking out the morning of Sunday, May 22nd to leaving on Monday, May 24th.
10
Rachquel
20 juil. 2025
·
A séjourné 1 nuit
Love the person that I checked in with she was super friendly and awesome
Love the person that I checked in with she was super friendly and awesome
4
Serena
12 juin 2023
·
A séjourné 2 nuits
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
2
Melissa
15 janv. 2023
·
A séjourné 1 nuit
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
10
Caroline
18 nov. 2024
·
A séjourné 2 nuits
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
2
Sean
16 août 2025
·
A séjourné 6 nuits
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
4
Michael
20 juil. 2025
·
A séjourné 1 nuit
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Très pratique pour se rendre à Dallas Love Field, et certains clients notent la présence de restaurants à proximité. Le quartier immédiat semble industriel pour certains, et quelques-uns mentionnent des préoccupations concernant le terrain vague et les activités à proximité.
Avis de voyageur à ce sujet
6
Deepak
29 oct. 2023
·
A séjourné 1 nuit
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
8
Roberta
16 avr. 2024
·
A séjourné 1 nuit
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
10
Eric
25 mai 2023
·
A séjourné 1 nuit
Close to the airport and to a decent meal!
Close to the airport and to a decent meal!
6
Walter
22 févr. 2024
·
A séjourné 1 nuit
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
8
Caren
28 mai 2024
·
A séjourné 1 nuit
Great location to Dallas Love.
Great location to Dallas Love.
8
JamieLee
3 août 2025
·
A séjourné 1 nuit
Nice clean and new hotel with nice staff. Kind of strange industrial airport parking & rental car kind of neighborhood
Nice clean and new hotel with nice staff. Kind of strange industrial airport parking & rental car kind of neighborhood
6
shanel
12 sept. 2025
·
A séjourné 2 nuits
The room was very nice but the neighborhood had alot of homeless people and the parking is wide open. People who lived in the apartments behind were parking and getting deliveries in the hotel parking lot. There are a few food options nearby. Staff was very nice and knowledgeable.
The room was very nice but the neighborhood had alot of homeless people and the parking is wide open. People who lived in the apartments behind were parking and getting deliveries in the hotel parking lot. There are a few food options nearby. Staff was very nice and knowledgeable.
10
Robert
14 févr. 2025
·
A séjourné 1 nuit
Friendly staff, clean rooms and lots of restaurant choices by the hotel.
Friendly staff, clean rooms and lots of restaurant choices by the hotel.
10
Deborah
9 avr. 2024
·
A séjourné 1 nuit
Beautiful room and the location was perfect
Beautiful room and the location was perfect
10
Caroline
18 nov. 2024
·
A séjourné 2 nuits
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur le petit-déjeuner sont mitigés, allant d'excellent et inclus à médiocre. Le bar et le restaurant sur place sont présents, mais les options et la constance du service varient, avec des commentaires sur des plats savoureux ainsi que sur des offres limitées ou un manque de barmen.
Avis de voyageur à ce sujet
6
Thomas
27 janv. 2023
·
A séjourné 3 nuits
While I have stayed at both the hotels many times, I am amazed that there is no options for decent food at the bar.
While I have stayed at both the hotels many times, I am amazed that there is no options for decent food at the bar.
6
Leanne
31 mai 2023
·
A séjourné 1 nuit
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
4
Alan
16 mars 2024
·
A séjourné 2 nuits
Liked proximity to airport. $16/night self park is too expensive. Luggage carts too small and too few. Breakfast was poor. Room had damaged window coverings and there was no cookware to use on induction cooktop.
Liked proximity to airport. $16/night self park is too expensive. Luggage carts too small and too few. Breakfast was poor. Room had damaged window coverings and there was no cookware to use on induction cooktop.
10
Veronica
14 janv. 2023
·
A séjourné 19 364 nuits
The property was clean. Parking was great. Free breakfast.
The property was clean. Parking was great. Free breakfast.
10
Eric
13 nov. 2023
·
A séjourné 2 nuits
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
8
Mark
20 nov. 2023
·
A séjourné 2 nuits
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
10
Gerald
26 janv. 2023
·
A séjourné 2 nuits
Sixth time staying here. Excellent as usual. Only concern is that the bar Never has ingredients for a Bloody Mary
Sixth time staying here. Excellent as usual. Only concern is that the bar Never has ingredients for a Bloody Mary
10
Yvonne
1 janv. 2023
·
A séjourné 19 352 nuits
For us weary elderly travellers just trying to get to our daughters in California for Christmas and New Years and being stranded in Dallas because of Southwest; it was wonderful to arrive to a warm welcome and warm comfortable room!! We were also so grateful to have free shuttle service from the airport. 😊👍. Since we were also travelling with our little dog, it was wonderful that this hotel was pet friendly! It was also so nice to have breakfast included. It was also our first experience having a Robot deliver the extra blanket we needed! We would highly recommend this hotel to anyone needing a good place to stay!😄👍
For us weary elderly travellers just trying to get to our daughters in California for Christmas and New Years and being stranded in Dallas because of Southwest; it was wonderful to arrive to a warm welcome and warm comfortable room!! We were also so grateful to have free shuttle service from the airport. 😊👍. Since we were also travelling with our little dog, it was wonderful that this hotel was pet friendly! It was also so nice to have breakfast included. It was also our first experience having a Robot deliver the extra blanket we needed! We would highly recommend this hotel to anyone needing a good place to stay!😄👍
4
Michael
20 juil. 2025
·
A séjourné 1 nuit
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Scott
15 avr. 2022
·
A séjourné 1 nuit
D
D
8
Wesley
19 juil. 2026
·
A séjourné 1 nuit
Good location close to the airport. Shuttle service was nice to have as well. Room was very clean and spacious. They did have a private pool party going on which caused a lot of over drunkness around the lobby area. Staff were super helpful.
Good location close to the airport. Shuttle service was nice to have as well. Room was very clean and spacious. They did have a private pool party going on which caused a lot of over drunkness around the lobby area. Staff were super helpful.
10
Jennifer
12 juil. 2026
·
A séjourné 1 nuit
Large suites! Loved the extra space.
Large suites! Loved the extra space.
2
Melissa
4 juil. 2026
·
A séjourné 1 nuit
We had a hotel reservation we made at 11:55pm to stay and get a few hours of sleep due to a flight delay and missed connection. After getting pushed back to even later we arrived to get a few hours of sleep and were told we could not have our room since it was after midnight. A room that we paid in full for already! So had to go sleep at the airport for 5 hours. The hotel left a room sitting open that we paid $200 for just because we arrived after midnight. Waiting for hotels.com to refund our money for an unused room and they are not responding to multiple messages. Awful customer service by both the hotel and hotels.com
We had a hotel reservation we made at 11:55pm to stay and get a few hours of sleep due to a flight delay and missed connection. After getting pushed back to even later we arrived to get a few hours of sleep and were told we could not have our room since it was after midnight. A room that we paid in full for already! So had to go sleep at the airport for 5 hours. The hotel left a room sitting open that we paid $200 for just because we arrived after midnight. Waiting for hotels.com to refund our money for an unused room and they are not responding to multiple messages. Awful customer service by both the hotel and hotels.com
6
Zachariah
30 juin 2026
·
A séjourné 1 nuit
It was fine. Loud pool party going on so we couldn’t swim . Just ok
It was fine. Loud pool party going on so we couldn’t swim . Just ok
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-15: NO DATA
- 2026-09-16: 408.19987722564696USD
- 2026-09-17: 351.8487054019775USD
- 2026-09-18: 210.5764379769745USD
- 2026-09-19: 202.46127311888122USD
- 2026-09-20: 214.83271381828308USD
- 2026-09-21: 229.30189097158814USD
- 2026-09-22: 386.87817421856687USD
- 2026-09-23: 253.08158340756225USD
- 2026-09-24: 314.6844720261841USD
- 2026-09-25: 296.7835244338989USD
- 2026-09-26: 398.9343561137695USD
- 2026-09-27: 186.90395256838988USD
- 2026-09-28: 253.01519365379332USD
- 2026-09-29: 253.04395608494568USD
- 2026-09-30: 236.48164235183714USD
- 2026-10-01: 192.85768769673155USD
- 2026-10-02: 143.16992697960663USD
- 2026-10-03: 133.47649420818328USD
- 2026-10-04: 139.23339526034545USD
- 2026-10-05: 183.62998777189637USD
- 2026-10-06: 170.30131503474425USD
- 2026-10-07: 182.95958696392822USD
- 2026-10-08: 173.75162596243285USD
- 2026-10-09: 245.94925831544492USD
- 2026-10-10: NO DATA
- 2026-10-11: 187.16210948721312USD
- 2026-10-12: 234.2502980605774USD
- 2026-10-13: 328.3324923445129USD
- 2026-10-14: 206.00338766413878USD
- 2026-10-15: 192.16509822404478USD
- 2026-10-16: 154.1923620730591USD
- 2026-10-17: 154.1923620730591USD
- 2026-10-18: 146.13480138544463USD
- 2026-10-19: 180.1529059294281USD
- 2026-10-20: 193.03740001931763USD
- 2026-10-21: 187.56002503289795USD
- 2026-10-22: 178.35202878332518USD
- 2026-10-23: 154.1923620730591USD
- 2026-10-24: 154.1923620730591USD
- 2026-10-25: 149.4629160408325USD
- 2026-10-26: 236.53280493617248USD
- 2026-10-27: 253.07270089205932USD
- 2026-10-28: 210.57612074427794USD
- 2026-10-29: 215.3996791431427USD
- 2026-10-30: 146.13480138544463USD
- 2026-10-31: 146.13480138544463USD
- 2026-11-01: 140.06801686088562USD
- 2026-11-02: 173.2556502654419USD
- 2026-11-03: 192.85768769673155USD
- 2026-11-04: 193.1756958509674USD
- 2026-11-05: 174.4057421586456USD
- 2026-11-06: 142.6844992697754USD
- 2026-11-07: 136.53864449560547USD
- 2026-11-08: 148.43890652046204USD
- 2026-11-09: 170.94825824720763USD
- 2026-11-10: 186.4099331396942USD
- 2026-11-11: 192.85768769673155USD
- 2026-11-12: 173.50004281004334USD
- 2026-11-13: 132.91582066513823USD
- 2026-11-14: 160.83632505290223USD
- 2026-11-15: 141.1973828845825USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Frais pour le parking non couvert en libre-service : 18.40 USD par jour (entrées/sorties libres)
- Animaux de compagnie : 50 USD par hébergement et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Piscine
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Services
Centre d'affaires
Nettoyage à sec
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Général
Chambres non-fumeurs
Chambres hypoallergéniques
Beach Sun Loungers
Wheelchair Accessible (Limited)
Activités
Piscine
Parcours de golf (à proximité)
Billard
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Station de recharge pour véhicule électrique
Area Shuttle (free)
Parking Onsite
Connexion Internet
Wi-fi gratuit