Hampton Inn North Olmsted Cleveland Airport

Great place to stay! Breakfast was good. Front desk was helpful.

Clean room, great breakfast

We have stayed here several times before - unfortunately, this wasn’t a great stay. Upon arrival, one of our beds had a dirty blanket on it. The front desk attendant brought us a new one, which was helpful. The disappointing turn was that we stayed for three nights, and our beds were never made up. The bathroom towels were exchanged, but because our son left a t-shirt on one of the beds, neither were touched. When I contacted the front desk, they were non-apologetic and didn’t do anything about it. The rest of the stay was fine, breakfast was always well-maintained (even at the end of the breakfast hours), and it is a nice-looking property. But we will think twice about staying here again given that we asked for housekeeping services and didn’t get it.

Very clean, great breakfast , a lot of choices of foods to choose from !

I'm not sure if hotels.com or Hampton inn is at fault but every time I have booked an accessible room through hotels.com I would receive one. I arrived at the hotel right at 3pm check in and they did not have any handicapped rooms. I then asked if they had a portable shower chair but was scoffed at with a no. Since my room was non-refundable and Hampton inn offered zero options I just sucked it up with no shower for 2 days. Also the bed was terrible and hurt my back. The pool was closed both days, just added to the disappointment. Breakfast was pretty disappointing. the after all that happened on the first day we expected to at least a semi good meal to wake up too but that was not the case. When we got to the breakfast I went over to make my coffee but there was no Splenda I know it's nothing major but when I pay for a hotel to stay in I expect at least some quality. After that disappointment I went over to grab some protein but they only had some vegetarian omlets and sausage I know that some people enjoy that stuff but when it is a main source of brekfeast protitien it is important to have some variety because I personally ended up giving them to friends because they both didn't taste good. For the last thing I went over to use the waffle iron for some freshly baked waffles.I followed all the instructions putting the pan on, putting the waffles in for the right time, but when they where done I was left with some half baked waffles that got stuck to the pan