The Resort at Longboat Key Club

We didn't care of the bait and switch at the spa. Did not receive the treatment requested and was charged for add ons that we were not aware of. We purposely did not book a spa treatment the second time we stayed due to this reason. In addition, the upkeep of the room was lacking. For the price of the rooms there should not be missing tiles in the shower now an unrepaired leak that caused damage in the baseboards outside the shower We are designers of kitchens and baths as well as rental property owners. This is unacceptable for such a high end resort.

Hotel was great - location, amenities, service and cleanliness. Can’t wait to go back. The Rent A Car company -Priceless- was a disaster and ripoff. Located off-airport in a seedy area. Still waiting for reimbursement of $350 extra insurance they required. I’ve never had to provide a copy of the insurance before. Also lied about the need for an Ez pass @ $10.99/ day. Claimed we couldn’t pay at the toll booth. Not true. Took photos to prove. They are not returning my calls. Several travelers refused the extra payments and walked out. Wish we had. Expedia has not helped. Can’t get past AI BOTS. No more Expedia.

The staff is all so friendly and accommodating. We also enjoyed our suite on the beach very much. They were even so kind as to upgrade us to a better view since it was our anniversary. We will be coming back.

Everything Perfect!

Staff was nice. The room was clean. The food is subpar for the hotel price (worst avocado toast in my life, and a burger that was mostly grease). Also, you should warn people when there is a beach wedding. it was really loud, and drunk guests were extra loud when back in their rooms. I didn't sleep the second night because of that.