Cádiz Bahía by QHotels

Nothing Like a Five-Star Hotel – Guests Are Not Taken Seriously and the Hotel Is Seriously Overcrowded Before our arrival, we informed the hotel about our allergies to chemicals and cleaning products. Despite this, our room had a strong smell of chlorine and cleaning products, which caused us to start coughing and experience breathing difficulties. We therefore had to leave the room and keep the terrace door open for around nine hours. For health reasons, we decided not to have the room cleaned for the rest of our stay. The reception handled the situation very poorly. The person in charge repeatedly asked, “What do you want me to do?” and explained that all 255 rooms were cleaned with chlorine, so moving us to another room would not have made any difference. We felt there was a complete lack of understanding, responsibility and any practical solution. The hotel also seemed seriously overcrowded in general. At breakfast, there were queues just to get a table, and it could take around 20 minutes to get a coffee and another 20 minutes to get food. As a result, breakfast felt more like a large canteen than the kind of experience you would expect from a five-star hotel. There were also far too few sun loungers around the pool. Guests queued for up to 45 minutes before the pool opened in order to reserve them for the entire day, even when they were not actually using them. The rooftop terrace was also constantly so crowded that we were unable to find an available table.

We were initially given an a

Excellent hotel in superb location on the beachfront in Cadiz. Spotlessly clean, beautiful rooms and facilities. Swimming pool area lovely with very comfortable day beds and our group of 8 were able to get beds at any time of day without issue (and in peak season). Towels provided and can be changed as frequently as you wish. Pool bar serves drinks to your sun beds and food there also lovely and reasonably priced. Food in buffet restaurant also delicious and varied with grill section offering a different selection of meat and fish every night. There is also a rooftop bar which is not well advertised but is the perfect place for late night cocktails, also very reasonably priced. It is possible to walk along the beach front into the old town although it takes at least 45 mins. Plenty of bars and restaurants along the way. A taxi was about €6-7. Also plenty of bars and restaurants in the immediate vicinity of the hotel as well as supermarkets. Playa Victoria is a great sandy beach and has sun beds for hire and is safe to swim. Amazing ice cream shop (Mira) next to hotel entrance was a winner with children and adults alike, long queues in the evening but fine during the day. Overall one of the best hotels that we have stayed in Spain and we travel there regularly. Highly recommend and look forward to returning.

Well-situated Hotel between the long, sandy beach and a shopping street, with plenty of buses to the Old Town. Definitely worth paying extra for the lovely sea view! The room was kept spotless every day by the amazing team of cleaners. Good breakfast, although as late-risers, some things did run out. Didn't eat in the Restaurant, but the pool-bar served tasty light meals. Spoilt for choice in eateries around the Hotel.

I'm very happy chose to stay at this hotel. Very good location and friendly staffs. Specially they made my birthday celebrations memorable with bottle of champagne and cake delivered into my room. Definitely will come back again and recommen to all my family and friends.