Altoona Grand Hotel

Hotel restaurant was very good. Fitness center only had a stair climber and weight machines. Was hoping for a treadmill.

Noisy if you had a room near pool on same floor as pool. If I stayed again would get balcony above pool. Also should not have a picture of hot tub in photo gallery since you say hot tub is permanently closed. False advertising

The elevator locations are inconvenient. The keys they gave us didn’t work to the outside doors. Dirty. Stinks.

Super convenient location. Check in was smooth. Facilities seem nice and spacious, but “Complaints” would be no bike in exercise room, but there is a stepper; floor ice machine out of order; and hot tub out of order, but pool seemed nice!

We loved the pool, bummed that the hot tub is permanently closed. Staff is very friendly, hotel is clean. Updates have definitely been done since its glory days. We would definitely stay again if in the area. I travelled alone with my 12 year old son, felt safe and comfortable. Breakfast was good, the coffee at breakfast wasn’t the best.

Older hotel, well maintained. Pool area was wonderful. Pool was warm. Bedding was clean but mattress was not particularly comfortable. Breakfast offerings were limited-toast and cereal, waffle maker and yogurt. Second day we opted to go out to breakfast.

Good service pool area still not open

Hotel was okay. Our toilet broke they did give us a new room. The pool area was cold and water was chilly so u couldn’t go in. Also the workout room was minimal and machines they did have were broke.

Front desk was friendly, 3pleasant encounters. The rooms could use updating especially bathtub. You could tell it’s an older building from tile. The hallway and doors need redone. Mattresses weren’t the most comfortable but pillows and blankets were cozy! My sister worked in a hotel so checked and no bed bugs! everything was clean and fine. I absolutely loved loved loved the main buildings. The restaurant and bar looked lovely, the ponds, the ballrooms and courtyards and everything are beautiful. The heated indoor pool was the best thing ever! I love to swim at night. Was like bath water. But apparently the hot tub has been out of order for years? There was also a kiddie pool. Good place for gatherings. If the hotel rooms matched the quality of the rest of the hotel it would be perfection!

The staff are very friendly and helpful. The items at the breakfast bar were generous. The hot tub is closed permanently but still is reflected in the pictures. The room was clean. However, the bed was so hard that I didn’t sleep well. There were no towels at the pool.

Check in was easy. The room was questionably clean. Some furniture, table. Lamps were sticky, TV did not work, two roaches on the wall in the sleeping area and small bugs in the shower area. People talking loudly and cursing in the back parking lot outside my window Past midnight on both nights. The cable box needed to be replaced, and the maintenance crew were very apologetic and fixed it during my second night. The entrance to the hotel and meeting and conference areas were very clean and inviting, however, the building that I was in to the rear needs work.

When I opened the shower curtain I found a big glob of hair by the drain and more hair by the back of the shower with an opened bottle of shampoo. The shower was definitely not cleaned. I told the girl when I was checking out and she just shook her head but I never even heard an "I'm sorry"

Staff very courteous. Rooms clean and warm. Beds and pillows were very comfortable. Quiet for a Saturday night. Nice breakfast.

Filthy vents in the shower and bedroom. Mirror falling off the wall.

Room was clean but the facility is very old, had a musty smell (maybe old cigarettes), room walls with paint rips and stains. Good surrounding area with restaurants, Target, etc. About 45 min drive to Penn State.

Friendly reception. Room was tired and stained and bathroom had mold throughout the grout and rust overhead. Toilet struggled to flush normally. Hot tub on property was empty/no water. Chafing dishes at breakfast had missing had missing/empty heat sources below.

Check in was wonderful. Bed was extremely comfortable. Room was clean. The price for the night stay was very good. A few items I pointed out to the desk clerk on check out - the toilet was not fixed to the floor/ the sink stop was broken and the carpet in the room was filthy.

Shower barely worked and had mildew.

I have stayed at this property several times over the last few years. Altoona Grand is an older property. It is a little worn, but overall it is a nice place. The issue we had on this visit was cleanliness of the bathroom. There was old urine that was in the back of the toilet seat, behind the toilet seat, and splashes on the floor in front of and around the toilet. It was enough that it made the bathroom smell slightly of urine. There was also hair that was in the shower before we used it. The bed was comfortable and the room maintained a comfortable temperature.

The courtyard, banquet hall, pool and restaurant seem to be nice with a good looking bar. The rooms are awful, bathtubs had mold/mildew just gross. Our front desk associate tried to make everything right but it was out of her hands.

Rooms was nice and all the staff was friendly. The ladies who bartended in their sports bar/restaurant was excellent!

This is a decent hotel - the staff is extremely friendly and helpful and the hotel is clean. Our room was clean. It's not updated, and the heat was finicky, but it was not anywhere near as bad as some of the reviews indicated. For the price of the room I feel that we received the expected value. The hot breakfast was good, and again, staff extremely friendly. I'd rather be in an older hotel with great people and a clean room than be treated poorly in a fancy hotel.

Older hotel, well maintained. Pool area was wonderful. Pool was warm. Bedding was clean but mattress was not particularly comfortable. Breakfast offerings were limited-toast and cereal, waffle maker and yogurt. Second day we opted to go out to breakfast.

We really enjoyed our stay. Room was spacious, pool was fun, breakfast was convenient. However the bed was very hard.

The air conditioner was very loud. And at 2 AM, there were still people talking and running in the hallway. Yesterday, after midnight, people next-door used a hair dryer and it was so loud just like they did it in my room. I wanted to take a shower this morning around 8:30 AM. The water was warm for just a few minutes. Then it turned to cold. I could hear that the people downstairs also were taking a shower. I cannot believe this happened. I have never met this case before. I stayed in the tub for about 5 more minutes hoping that the warm water would come back, but I failed. So, I had to give up. I will not book this hotel anymore. It is not acceptable.

Very friendly staff. Comfortable room, although HVAC is loud. Shower knob requires considerable force to pull out. Breakfast is mediocre.

Staff was very friendly and accommodating. It’s convenient to many things. Some of the rooms had a strong chlorine odor or smoke depending on where you were at in the building.

Overall nice place, it is probably time to upgrade the mattresses.

Room was clean but the facility is very old, had a musty smell (maybe old cigarettes), room walls with paint rips and stains. Good surrounding area with restaurants, Target, etc. About 45 min drive to Penn State.

Overall, property was good. Quiet time was excellent, because walls are thin. Mattresses are due for replacement, wall tile, caulking in bathrooms could use a little updating, overall I would book again.

We have stayed here for years, an this year ended up awful ,I always bring my grandchildren to delgrossa an stay here, this time we got 2 rooms the ac wasn't working so Matthew which was wonderful moved us to a suite, I had told him we all had problems with some other people staying on the second floor ,running being loud an the whole second floor smelled of marijuana, after we checked out an got home I got a charge for $125 I called an asked why did I get a charge, a lady whom I can't remember her name said she was a manager an charge us this because they had evidence we smoked in our room, 8nsaid absolutely no we did not!! None of us smoke let alone I had 4 children with me an the whole second floor smelled of marijuana, check your HVAC system, ,she said they're was black ask on kitchen table 8 said no there wasn't, most likely pop tart crumbs, Oreo ones at that an I asked for a supervisor or owner or Matthew to call me an we have yet to get a call, I'm so disappointed they accused us of this, I have stayed with them for several years now an not a problem other than the ac needs to be definitely updated, but they had absolutely no evidence of us smoking, because we don't smoke!! I want that charge refunded, as we did not smoke , this money is taking away from me providing for my grandchildren

The staff were wonderful and helpful.

Super desk staff at check in, give those ladies a raise!!! Great room, and had a nice swim in the pool. Altoona Grand is always a great place to stay at a great price.

Didn't like the stay at this place. Firstly when we checked in, our room's toilet flush wasn't working. After that when we went to check desk to inform , we were told there is only one room available for us, if we are interested. And the way this was communicated showed a bit of frustration from their end. As a customer we need to feel welcomed, this wasn't the case. When we went to the new room, the light switches were all messed up and there were only 2 napkins in the room. Next day when we went for breakfast, it was terrible. Possibly the worst continental because for at a hotel. Additionally, when we were eating, the worker there started to clean up the place and started to remove everything. It was badly organized and the worker seemed arrogant that were couldn't even go and make waffle. Bad experience overall, specially considering I paid $120 for a stay of 10 hours (overnight stay).

Staff very courteous. Rooms clean and warm. Beds and pillows were very comfortable. Quiet for a Saturday night. Nice breakfast.

an employee rented the suite upstairs of us and he woke us up at 245 am fighting, slamming doors, stomping. I spoke with Matt the manager. He said he would comp our room for Friday it hasn't been done. We had the worse first night there.

I booked for the wrong month and tgey were super friendly with fixing my issue. We had drove 8 hours there.

Our biggest issue is how the front desk staff handled an issue. My husband's car alarm kept going off during the night. When we went down to ask a question at the front desk about a call from the hotel to my cell phone - no message was left - we were blamed for them having to comp a room for another guest. The woman at the desk said that "we've been calling your room all night". Our room phone did not ring AT ALL. I went back up to the room and checked the room phone - there was no dial tone, which is a safety problem. I went back to the desk to tell them the phone is dead and the desk attendant said "these damn phones never work". I asked if they had considered knocking on the door or calling either of our phone numbers - which they had from the reservation. She said they did not, but restated that they tried calling our room all night. Which clearly was their faulty phones - not us! We were made to feel very unwelcome for something that could have easily been corrected. Other issues travelers should note: Rooms are described as sound proof. They are definitely not. The deadbolt to our room would not engage. The phone in our room did not work, which in an emergency is a HUGE safety concern.

I booked connected rooms for my kids and called twice the week before to confirm, but unfortunately, the rooms were not adjoining upon arrival. Thankfully, the manager was very kind and accommodating—he placed us between one of our rooms and a family member’s room and also offered a discount for the inconvenience. The hotel was fully booked and a bit noisy, especially with kids running up and down the hallways and using the elevators frequently. My room also overlooked the breakfast area, so the morning noise was noticeable. That said, the hotel itself is lovely, and the pool is beautiful. I’m sure if I visit again during a quieter time, I’ll be able to enjoy everything it has to offer.

The staff was wonderful, anything we needed they were able to help with,

The hotel lobby was nice. Staff were friendly and informative. I requested first floor and this was honored. The breakfast on the weekend is a hot breakfast and the area was neat and clean and the food was good. The room was clean and had a small refrigerator and microwave. The bathroom could use some updating in regards to the ceiling blocks and tile. The curtains could use some slight repair on the end because it didn't close over completely and anyone walking by could probably see into the room. We were on the first floor. It was very clean. The bed was comfortable. The water in the shower was hot. We would stay here again.

Close to the event center

Great place to stay. Big room. Very comfortable bed. Easy walking to stores and restaurants.

Convenient off the hwy and lots of shopping and accommodations for the overnight traveller around the hotel.

While somewhat, we did enjoy our stay which was at an affordable price very close to many resturants and stores.

Beautiful grand hotel that is across from many eating and shopping establishments. A great place to stop after a long trip on the way to PSU.

The lobby was very nice. Slept well. Place was clean. Could use an updated bathroom and bigger tv but i really like this hotel

there where lots for shops near by for the wife and a very nice sports warehouse across the street.

I've stayed here several times on overnight trips. Many of the rooms have been remodeled. Although it's an older property, the place is well kept. There are several restaurants and store options nearby.

Convenient location and quiet hotel.

The staff was great but the room and shower was outdated. The breakfast was very substandard! Other than that the restaurant wonderful! The fish absolutely delicious 😋

Easy check in/out. Clean room. Biggest complaint was breakfast was served until 10, but we came at 9 and they had no food left and wouldn’t bring any more out. So much for a free breakfast included. Unless you wanted oatmeal or yogurt, you were out of luck. Otherwise was great.

Very nice hotel. Hit breakfast included....was really good and nice variety!! Loved the pool area. Not happy about the hot tub being out of order. My only other complaint....the breakfast area was uncomfortably warm. Needed the air on in there. I would recommend this hotel!!!

I go to Altoona several times a year to attend Altoona Curve baseball games. My first time trying the Altoona Grand was a great experience. The hotel is clean and quiet. The bed was very comfortable. The on site restaurant and bar was a nice touch as well. We enjoyed some good food and drinks after the game. The staff were all friendly and willing to help. I will be sure to book again the next time I go back to Altoona.

Older hotel, well maintained. Pool area was wonderful. Pool was warm. Bedding was clean but mattress was not particularly comfortable. Breakfast offerings were limited-toast and cereal, waffle maker and yogurt. Second day we opted to go out to breakfast.

Staff was nice price for room was decent but dessert at the hotel bar/restaurant was overpriced for a pie that came out of a box and a scoop of ice cream. Hotel was clean just super outdated decor

The property was perfect in terms of convenience. It was very clean and the staff was friendly and as helpful as they could be. The room was a bit run down though and the air conditioning didn't work. We were immediately provided with a fan which helped and the maintenance man was very attentive and tried his best. Unfortunately, he was unsuccessful and we had trouble sleeping.

Front desk and meals were great! Very friendly and welcoming staff. Really good food and breakfast is more than just a continental breakfast. Room bathroom is outdated but clean. Bed was extremely hard.

Great food at extremely reasonable prices at their restaurant, Grouses Nest.

Everything was excellent except the breakfast. The coffee was good but there was no waffle batter when I went up - my kids were able to make some before I came down. I tried to make oatmeal but the water was cold. I would stay here again though- the rate was reasonable , the room was clean, and the staff was super friendly.