Novotel Singapore On Stevens

Bel hôtel, chambre agréable, service au top

I stayed at this hotel many times every time when I traveled to Singapore for business. Nothing is working well in this hotel and no improvement. It’s really not worth the money.

Great hotel and very clean room

Takes years to checki in

Shower was barely lukewarm. Went to the front desk and they were barely concerned. Offered to send an engineer to fix but was only staying one night. So then they basically dismissed me. I’ve stayed in four and five star hotels all across south east Asia and this was the worst in terms of service. The breakfast manager asked how I was doing and I said not great. He didn’t even pay attention.