MILAN ROYAL SUITES LUXURY P.ZZA DELLA REPUBBLICA

Communication was excellent. They helped us with our luggage so we could sight see without it until our room was ready. Property was outstanding. Large and spacious.

Very nice and clean apartment, centrally located to the Duomo The company had to change the apartment at the last minute but all communications were clear and helpful and caused no issue.

the host and hotels.com need to have proper coordination. the location of the unit is not as what was stated at hotels.com app. also, the check-in time was stated at 2:00pm and later i was informed that it was 3:00pm. we were at the given address by hotels.com at 3pm but were able to check-in at 4:00 pm coz we had to walk to the real address of the property. the unit was clean and comfortable.

Great apartment close to everything. Good staff interactions. Clean, well maintained. Internet a little spotty sometimes but they responded to situation.

Confusion with address of actual unit. Unit on hotels.com website is not necessarily the one you stay at.given address to store luggage. Yet not where you stay. By chance, manager in building when we went to check in. 5 min walk to unit. All worked out, but a bit stressful. Unit did have some ants on ground floor