Wellness & Spa Hotel ACD

Bra hotell, god service. Fin parkering.

Il personale e il servizio

Liked: The bed was quite wide, and the small balcony was a nice touch. We were lucky to get a room away from the road, so it was quiet and cozy. Didn’t like: The bathroom was disappointing — it didn’t even feel comfortable enough to take a shower. Also, the early checkout at 10 a.m., right after breakfast, was a letdown.

Étape d'une nuit dans notre périple entre amis. L'emplacement de l'hôtel permet très rapidement de rejoindre herceg Novi par le front de mer. Promenade très agréable. Personnel à l'accueil très sympathique. Celui du petit déjeuner une horreur. Le monsieur est antipathique il nous a obligé à quitter la table pour pouvoir redresser la table alors qu'il y en avait plein de libre. Le buffet est sans plus. Très agréable rooftop dommage qu'on est attendu 25mn notre coktail alors que nous étions les seuls clients

We arrived at the hotel and the hotel was amazing from the outside. The first day, everything was fine. No issues and we was satisfied. However, the rest of the holiday there was no air condition while the tempature was 30degrees. It was roasting throughout the whole holiday in the room. The second day, we was in the lift, it was 02:05 in the morning hours and the lift failed and dropped from the first floor. We was stuck in the lift for about 20 minutes with no help. I then had to jam open the lift shaft doors and climb out with my partner who was petrified. The receptionist came out and asked if we was okay. That was it. Not very accommodating after a terrible experience. I have reported this to the hotel and not heard anything back.