The Westin Cozumel
US$ 158
/ noite
Média para setembro
Preços para The Westin Cozumel
Selecione datas para ver preços e disponibilidade
US$ 158
/ noite
Média para setembro
Média de preços por mês
Em The Westin Cozumel, a diária custa em média US$ 141 no mês mais barato (outubro) e US$ 231 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 183 |
| fevereiro | US$ 215 |
| março | US$ 219 |
| abril | US$ 209 |
| maio | US$ 166 |
| junho | US$ 175 |
| julho | US$ 206 |
| agosto | US$ 219 |
| setembro | US$ 158 |
| outubro | US$ 141 |
| novembro | US$ 199 |
| dezembro | US$ 231 |
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set. · US$ 158
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Mais caro: dezembro (aprox. US$ 231)
Mais barato: outubro (aprox. US$ 141)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como uma piscina externa, uma sauna seca e uma academia aberta 24 horas. Este...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como uma piscina externa, uma sauna seca e uma academia aberta 24 horas. Este resort também oferece Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).
Comodidades
As comodidades presentes incluem acesso grátis à internet com fio, um business center e check-out expresso. Resort oferece instalações para eventos, como um centro de conferências e salas de reunião. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie pratos da local e internacional no Cuzamil, um dos 2 restaurantes neste resort, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 2 bares/lounges. Há café da manhã (buffet) disponível diariamente, entre 7h e 11h, mediante uma taxa.
Quartos
Fique em um de nossos 152 quartos com TVs LED. O acesso à internet com e sem fio está disponível como cortesia. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres e escrivaninhas.
Localização
Com ótima localização em Cozumel (na área de Zona Hoteleira Norte), The Westin Cozumel fica a 10 minutos de carro de Parque Benito Juárez a de Igreja de San Miguel. Este resort na praia fica a 7,7 km de Stingray Beach e a 14 km de Parque Nacional Kootenay.
Lugares próximos
Praia San Juan(1.1 milhas)
Villa Maya(1.9 milhas)
Monumento al Mestizaje(2.6 milhas)
Los Cinco Soles(2.8 milhas)
Museo de Cozumel(2.9 milhas)
Malecón San Miguel(2.9 milhas)
Terminal marítimo de Cozumel(3.1 milhas)
Terminal de Balsas do Cais Fiscal de Cozumel(3.1 milhas)
Parque Benito Juárez(3.3 milhas)
Central Plaza(3.3 milhas)
Monumento a Rafael Melgar(3.4 milhas)
Museo de la Isla de Cozumel(3.4 milhas)
Terminal de Cruzeiros Punta Langosta(3.4 milhas)
Igreja de San Miguel(3.5 milhas)
Palacio Municipal(3.8 milhas)
O aeroporto mais próximo para chegar a The Westin Cozumel fica em Aeroporto Internacional de Cozumel (CZM)(3.8 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Balcão de turismo
Localização
Carretera Costera Norte Km 4.8, Zona Hoteleira Norte, San Miguel, Estado de Quintana Roo, México
Praia San Juan (1.1 milhas)
Villa Maya (1.9 milhas)
Monumento al Mestizaje (2.6 milhas)
Los Cinco Soles (2.8 milhas)
Museo de Cozumel (2.9 milhas)
Malecón San Miguel (2.9 milhas)
Opções de quarto
14
Suíte, 1 quarto, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
624 ft²
Deck ou pátioWi-Fi (gratuito)Banheiro privativoBerço(s) (grátis)
5
Suíte júnior, 2 camas Queen, vista para o oceano
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
538 ft²
Deck ou pátioWi-Fi (gratuito)Banheiro privativoBerço(s) (grátis)
6
Suíte presidencial, 1 quarto, vista para o oceano
Detalhes do quarto
1 Cama De Casal
Acomoda 2
1313 ft²
VarandaWi-Fi (gratuito)Banheiro privativoBerço(s) (grátis)
8
Suíte júnior, 1 cama King, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
538 ft²
Deck ou pátioWi-Fi (gratuito)Banheiro privativoBerço(s) (grátis)
5
Suíte estúdio, 1 cama King, de frente para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
883 ft²
VarandaWi-Fi (gratuito)Banheiro privativoBerço(s) (grátis)
5
Quarto clássico, 2 camas Queen, sacada
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
452 ft²
VarandaWi-Fi (gratuito)Banheiro privativoBerço(s) (grátis)
8
Quarto clássico, 1 cama King, sacada
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
452 ft²
VarandaVaranda ou terraçoWi-Fi (gratuito)Banheiro privativoBerço(s) (grátis)
12
Suíte júnior, 1 quarto, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
624 ft²
Deck ou pátioWi-Fi (gratuito)Banheiro privativoBerço(s) (grátis)
7
Quarto clássico, 1 cama King, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
409 ft²
Wi-Fi (gratuito)Banheiro privativoBerço(s) (grátis)
Avaliações dos hóspedes sobre The Westin Cozumel
8.5
Muito bom
Com base em 1.002 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No The Westin Cozumel, os viajantes destacam uma localização à beira-mar tranquila, com belas vistas e a conveniência de praticar snorkel diretamente na propriedade, além de uma equipe geralmente simpática e um buffet de café da manhã bem avaliado, que ajuda a começar o dia com o pé direito.
Leia maisIsso foi útil?
Opinião dos hóspedes
No The Westin Cozumel, os viajantes destacam uma localização à beira-mar tranquila, com belas vistas e a conveniência de praticar snorkel diretamente na propriedade, além de uma equipe geralmente simpática e um buffet de café da manhã bem avaliado, que ajuda a começar o dia com o pé direito.
As opiniões sobre a gastronomia são variadas, com opções limitadas no local, refeições ocasionais lentas ou sem sabor e confusão em relação à cobrança do pacote “tudo incluído” e às assinaturas exigidas. Alguns hóspedes relatam um odor persistente no lobby, serviço de quarto ou reposição de toalhas inconsistentes e problemas de manutenção esporádicos, como falta de água quente ou problemas com o ar condicionado. A praia é pequena e rochosa em alguns pontos, com pouca sombra ou espreguiçadeiras, e a atmosfera é muito tranquila, com pouca animação noturna; o hotel fica ao norte da cidade, embora táxis estejam facilmente disponíveis. Espere uma estadia relaxante à beira-mar, com ótimas opções de snorkel, noites tranquilas e algumas compensações operacionais.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Estrutura compacta à beira-mar, com bom snorkel diretamente do hotel, equipamentos não motorizados gratuitos, duas piscinas, incluindo uma área para adultos no terraço, e um spa bem avaliado. A sombra e as espreguiçadeiras podem ser escassas, as piscinas não são aquecidas e não possuem hidromassagem, e há pouca ou nenhuma animação noturna.
Avaliações dos hóspedes relacionadas
8
Hillary
29 de fev. de 2024
·
Hospedou-se por 4 noites
I stayed with my 2 sisters for 4 nights with the all-inclusive option. We had an amazing time. The food was delicious. There was a breakfast buffet, a lunch snack bar, and 2 dining options. We were very satisfied with all options and the quality of the food. We used the AMSTAR representative, named Banner, to book excursions. He made everything super easy. The snorkeling at the property was AMAZING and so pretty. We used the free daily kayak and snorkeling daily. We will be back.
I stayed with my 2 sisters for 4 nights with the all-inclusive option. We had an amazing time. The food was delicious. There was a breakfast buffet, a lunch snack bar, and 2 dining options. We were very satisfied with all options and the quality of the food. We used the AMSTAR representative, named Banner, to book excursions. He made everything super easy. The snorkeling at the property was AMAZING and so pretty. We used the free daily kayak and snorkeling daily. We will be back.
10
Andrew
8 de jul. de 2025
·
Hospedou-se por 6 noites
A very nice first stay at this hotel. Out third trip overall to Cozumel. We took the all inclusive option because we knew we’d be eating the majority of our meals at the hotel. Three good options for food, our favorite being Cuzamil restaurant. The lava cake dessert is amazing. Good lagoon and great snorkeling at this resort. Taxis were always accessible and waiting out front when we wanted to go and shop in town. Our servers Alex and Efren were amazing and made this such a great stay. I do note the musty smell in the lobby a bit, due to the humidity One suggestion I would have is the hotel needs maybe 10 more umbrellas outside for patrons. There were around 10 or so but the property needs 20. All in all a great stay though
A very nice first stay at this hotel. Out third trip overall to Cozumel. We took the all inclusive option because we knew we’d be eating the majority of our meals at the hotel. Three good options for food, our favorite being Cuzamil restaurant. The lava cake dessert is amazing. Good lagoon and great snorkeling at this resort. Taxis were always accessible and waiting out front when we wanted to go and shop in town. Our servers Alex and Efren were amazing and made this such a great stay. I do note the musty smell in the lobby a bit, due to the humidity One suggestion I would have is the hotel needs maybe 10 more umbrellas outside for patrons. There were around 10 or so but the property needs 20. All in all a great stay though
8
Marlise
2 de ago. de 2024
·
Hospedou-se por 7 noites
Enjoy the beach area and snorkeling . Beautiful sea life . The pool on the roof for adults was amazing refreshing and very clean and quiet . Will be back 2 nd time staying here . Friendly staff also .
Enjoy the beach area and snorkeling . Beautiful sea life . The pool on the roof for adults was amazing refreshing and very clean and quiet . Will be back 2 nd time staying here . Friendly staff also .
10
Renato Alfredo Sanchez
17 de out. de 2023
·
Hospedou-se por 4 noites
Very nice hotel, quite and tranquil, and very clean. The staff provided outstanding services. The beach is nice but a little small and can get crowded at times. The beach has a lot of rocks and is not easy to walk on. However, other wonderful beaches are a short walk north. The gym is a little small and the hotel does not have bicycles for guests, like other hotels do.
Very nice hotel, quite and tranquil, and very clean. The staff provided outstanding services. The beach is nice but a little small and can get crowded at times. The beach has a lot of rocks and is not easy to walk on. However, other wonderful beaches are a short walk north. The gym is a little small and the hotel does not have bicycles for guests, like other hotels do.
10
Sergio Damian
15 de fev. de 2026
·
Hospedou-se por 2 noites
El hotel tiene una playa privada muy tranquila. Cuentas con 2 albercas generales y una alberca en tu cabaña (solo habitación cabaña). Te brindan equipo para snorkel y kayak; los restaurantes están excelentes en su calidad de comida y atención
El hotel tiene una playa privada muy tranquila. Cuentas con 2 albercas generales y una alberca en tu cabaña (solo habitación cabaña). Te brindan equipo para snorkel y kayak; los restaurantes están excelentes en su calidad de comida y atención
10
Joshua
9 de abr. de 2023
·
Hospedou-se por 5 noites
Great snorkeling, convenient location and good food. They need more pool and beach chairs but still had a great time using both.
Great snorkeling, convenient location and good food. They need more pool and beach chairs but still had a great time using both.
6
Derek
14 de abr. de 2025
·
Hospedou-se por 3 noites
The staff were awesome and really took care of us. We stayed in a suite, the view and size were both great. Downside would be the ocean access and no entertainment at night.
The staff were awesome and really took care of us. We stayed in a suite, the view and size were both great. Downside would be the ocean access and no entertainment at night.
10
Marjorie
12 de mar. de 2023
·
Hospedou-se por 7 noites
The resort is clean and has good snorkeling area in front of the Gaviotas restaurant. The water is so clear, and we really enjoyed our daily breakfast included in our stay. Special thanks to the wonderful staff in the Gaviotas. We had a corner balcony room on the 8th floor and it was so beautiful and we spent a lot of time there watching sunsets. The Sky Lounge is fabulous. You have to see it! Some opportunities for improvement - the beach area is lacking shade options. There were only 3 umbrellas in the beach and the sun is really strong. A few palm trees offer shade but not enough. Thanks again!
The resort is clean and has good snorkeling area in front of the Gaviotas restaurant. The water is so clear, and we really enjoyed our daily breakfast included in our stay. Special thanks to the wonderful staff in the Gaviotas. We had a corner balcony room on the 8th floor and it was so beautiful and we spent a lot of time there watching sunsets. The Sky Lounge is fabulous. You have to see it! Some opportunities for improvement - the beach area is lacking shade options. There were only 3 umbrellas in the beach and the sun is really strong. A few palm trees offer shade but not enough. Thanks again!
10
Saul
30 de jul. de 2025
·
Hospedou-se por 3 noites
Un hotel para descansar y relajarte, el personal muy amable y las instalaciones muy bien. gracias por hacer de nuestra estancia toda una comodidad. La playa es maravillosa y limpia, puedes nadar y hacer snorkel
Un hotel para descansar y relajarte, el personal muy amable y las instalaciones muy bien. gracias por hacer de nuestra estancia toda una comodidad. La playa es maravillosa y limpia, puedes nadar y hacer snorkel
8
Kevin Richard
29 de nov. de 2024
·
Hospedou-se por 3 noites
We stayed for 3 nights and really enjoyed our stay. The staff is incredibly kind and helpful. Always Going out of their way to make sure all our needs were met. This is a small quiet resort, which we liked, because we have 2 little kids. The food was decent. Never seemed to come out hot. And quality was lacking. But the service made up for it. The drinks were strong. There was plenty to do from snorkeling, kayaking, playing in the little waves. They have a hut with services right there on the property to book sailing, jet skis, scuba, etc… Very disappointed the pools are not heated and are VERY cold. No one was in the pools except some kids. There are also no hot tubs. The adults only pool upstairs has great views but was underwhelming. Not very clean and pool was freezing. We used the kids club for a few hours per day but there is not much structure or activities. It’s also a pretty small room and no outside area. They don’t provide water bottles or snacks for the kids which we found surprising. We used to spa, we did a couples massage. We loved this. The staff was amazing, the massage was fantastic and then a private bath with mimosas on the balcony. All in all we had a great stay, but next time would look for somewhere with heated pools, hot tubs, and a better food selection/quality.
We stayed for 3 nights and really enjoyed our stay. The staff is incredibly kind and helpful. Always Going out of their way to make sure all our needs were met. This is a small quiet resort, which we liked, because we have 2 little kids. The food was decent. Never seemed to come out hot. And quality was lacking. But the service made up for it. The drinks were strong. There was plenty to do from snorkeling, kayaking, playing in the little waves. They have a hut with services right there on the property to book sailing, jet skis, scuba, etc… Very disappointed the pools are not heated and are VERY cold. No one was in the pools except some kids. There are also no hot tubs. The adults only pool upstairs has great views but was underwhelming. Not very clean and pool was freezing. We used the kids club for a few hours per day but there is not much structure or activities. It’s also a pretty small room and no outside area. They don’t provide water bottles or snacks for the kids which we found surprising. We used to spa, we did a couples massage. We loved this. The staff was amazing, the massage was fantastic and then a private bath with mimosas on the balcony. All in all we had a great stay, but next time would look for somewhere with heated pools, hot tubs, and a better food selection/quality.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes acham a propriedade limpa, mas o serviço de quarto é inconsistente, com falta ou atraso na reposição de toalhas e problemas ocasionais de limpeza na piscina. Um odor persistente de mofo ou esgoto no lobby é notado, juntamente com problemas de manutenção esporádicos.
Avaliações dos hóspedes relacionadas
8
Angelia
23 de ago. de 2025
·
Hospedou-se por 7 noites
Housekeeping needs to do a little more, but overall a clwan room
Housekeeping needs to do a little more, but overall a clwan room
10
Angelica Stach
25 de out. de 2025
·
Hospedou-se por 7 noites
Staff was extremely friendly and the hotel was clean and well maintained
Staff was extremely friendly and the hotel was clean and well maintained
4
Alyssa
31 de dez. de 2024
·
Hospedou-se por 6 noites
Room was not cleaned more than a couple times during our 6 day stay. Beach chairs were not available for everyone promoting actual verbal altercations between guests that the resort did nothing about. Beach towels required a card each time and they never had towels.
Room was not cleaned more than a couple times during our 6 day stay. Beach chairs were not available for everyone promoting actual verbal altercations between guests that the resort did nothing about. Beach towels required a card each time and they never had towels.
10
GILBERTO
4 de ago. de 2025
·
Hospedou-se por 4 noites
The ocean view was great from the 6th floor and the room was clean and stocked. Snorkeling right off the property is great and somewhat addicting. The staff is friendly and hard hard working: Alex at the snack bar kept us fed and hydrated and was very available and attentive. Vicky, also at the snack bar has a great personality and treated us well. Rosendo and dinner is very professional and provides top notch service. I can't say enough about the entire staff as they are all very helpful and friendly. Areas for improvement was the pool as it had debri and was not kept clean during the day. The barking pets was something I could do without.
The ocean view was great from the 6th floor and the room was clean and stocked. Snorkeling right off the property is great and somewhat addicting. The staff is friendly and hard hard working: Alex at the snack bar kept us fed and hydrated and was very available and attentive. Vicky, also at the snack bar has a great personality and treated us well. Rosendo and dinner is very professional and provides top notch service. I can't say enough about the entire staff as they are all very helpful and friendly. Areas for improvement was the pool as it had debri and was not kept clean during the day. The barking pets was something I could do without.
6
Kristin Kincheloe
25 de mar. de 2024
·
Hospedou-se por 6 noites
This hotel was nothing special. The food was not great, the drinks were terrible. And FOUR times, housekeeping came and cleaned my room and left 0 towels. Took all the dirty ones and didn't replace them. It was bizarre. And then I called the "service express" number and no one answered. Literally 4 days out of 6. I won't be back.
This hotel was nothing special. The food was not great, the drinks were terrible. And FOUR times, housekeeping came and cleaned my room and left 0 towels. Took all the dirty ones and didn't replace them. It was bizarre. And then I called the "service express" number and no one answered. Literally 4 days out of 6. I won't be back.
10
Gisela
7 de dez. de 2023
·
Hospedou-se por 14 noites
The Westin is a beautiful property, and an easy spot for snorkeling. The only negative is the moldy, mildewy smell in the big lobby.
The Westin is a beautiful property, and an easy spot for snorkeling. The only negative is the moldy, mildewy smell in the big lobby.
6
Todd
30 de jan. de 2025
·
Hospedou-se por 5 noites
We stayed here about three years ago, and the property was immaculate. Everything was spotless and beautifully maintained. However, the property’s upkeep has deteriorated significantly since then. The bathroom tiles are missing, and the pool is dirty. It doesn’t feel the same quality as when we first stayed here.
We stayed here about three years ago, and the property was immaculate. Everything was spotless and beautifully maintained. However, the property’s upkeep has deteriorated significantly since then. The bathroom tiles are missing, and the pool is dirty. It doesn’t feel the same quality as when we first stayed here.
6
Serdar
28 de nov. de 2025
·
Hospedou-se por 4 noites
Lobby. The hotel needs to do something about the smell.
Lobby. The hotel needs to do something about the smell.
8
Keith Owen
25 de fev. de 2025
·
Hospedou-se por 4 noites
Rooms were lovely with a beautiful view of the water, but the room lacked a hair dryer, hand towels & wash cloths.
Rooms were lovely with a beautiful view of the water, but the room lacked a hair dryer, hand towels & wash cloths.
6
Melissa
22 de nov. de 2024
·
Hospedou-se por 3 noites
The sewer smell ruined it for me. Really out of control in the facility.
The sewer smell ruined it for me. Really out of control in the facility.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e confortáveis, com vista para o mar e ar condicionado eficiente, e muitos gostam das camas. Alguns relatam paredes finas e ruído, problemas ocasionais com o ar condicionado ou água quente, e Wi-Fi que pode ser instável.
Avaliações dos hóspedes relacionadas
8
Robert
16 de fev. de 2024
·
Hospedou-se por 5 noites
Our stay was wonderful. Always room on beach to sit and enjoy the beach. Room clean and comfortable. Views awesome from waterfront balcony. Only issue is you can hear talking, noise from adjoining room. Not very good insulation.
Our stay was wonderful. Always room on beach to sit and enjoy the beach. Room clean and comfortable. Views awesome from waterfront balcony. Only issue is you can hear talking, noise from adjoining room. Not very good insulation.
10
Melissa
12 de fev. de 2025
·
Hospedou-se por 5 noites
AMAZING! Attentive, caring staff. Best breakfast on the island!
AMAZING! Attentive, caring staff. Best breakfast on the island!
10
Paul
24 de fev. de 2025
·
Hospedou-se por 7 noites
Love the room with amazing views!
Love the room with amazing views!
6
Lina
18 de fev. de 2026
·
Hospedou-se por 4 noites
La habitacion, no habia agua caliente y el agua se salia denla regadera. El primer dia no me reemplazaron las tohallas mojadas por el regerobdw agua en el piso del baño.
La habitacion, no habia agua caliente y el agua se salia denla regadera. El primer dia no me reemplazaron las tohallas mojadas por el regerobdw agua en el piso del baño.
10
Ethan Gary
28 de jul. de 2025
·
Hospedou-se por 6 noites
Beautiful rooms, amazing AC, good choice of food and drinks.
Beautiful rooms, amazing AC, good choice of food and drinks.
10
Ignacio
19 de fev. de 2025
·
Hospedou-se por 4 noites
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
2
Doris Ijeoma
29 de nov. de 2023
·
List of issues experienced: Took two hours and 30mins Charged my credit card twice Food was not good Room was cold, no heater. I had to run the shower for heat Walls are super thin, could heat the neighbor all night Fridge does not work Store does not have a lighter Wifi is terrible, I was unable to get work done Moved to a different room, same nonsense but this time, smoke detector was hanging of the wall and had no battery in it. Sad property and sadden i wasted my money here...i cannot believe this is a Westin
List of issues experienced: Took two hours and 30mins Charged my credit card twice Food was not good Room was cold, no heater. I had to run the shower for heat Walls are super thin, could heat the neighbor all night Fridge does not work Store does not have a lighter Wifi is terrible, I was unable to get work done Moved to a different room, same nonsense but this time, smoke detector was hanging of the wall and had no battery in it. Sad property and sadden i wasted my money here...i cannot believe this is a Westin
8
Holly
28 de jul. de 2023
·
Hospedou-se por 1 noite
Good hotel - wifi was spotty to download large files. Staff was very friendly. Rooms are large and comfortable
Good hotel - wifi was spotty to download large files. Staff was very friendly. Rooms are large and comfortable
2
Fengyuan
26 de jul. de 2025
·
Hospedou-se por 2 noites
Worst Westin I have stayed. Not worth the money at all, shouldn’t be a four star hotel. Lights broken, dirty bedsheet, AC not functioning properly(cannot adjust the temperature, either freezing cold, or turn it off), took forever for the staff to come fix all the issues, plenty of empty rooms still refuse to change a room for me. I stayed two nights, the light bulb got replaced on the second day, AC problem was not fixed at all.
Worst Westin I have stayed. Not worth the money at all, shouldn’t be a four star hotel. Lights broken, dirty bedsheet, AC not functioning properly(cannot adjust the temperature, either freezing cold, or turn it off), took forever for the staff to come fix all the issues, plenty of empty rooms still refuse to change a room for me. I stayed two nights, the light bulb got replaced on the second day, AC problem was not fixed at all.
10
Jorge Lopez
17 de set. de 2025
·
Hospedou-se por 4 noites
Really nice environment, nice bed and comfortable. Close to everything
Really nice environment, nice bed and comfortable. Close to everything
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é frequentemente elogiado por ser atencioso e prestativo nos restaurantes, na praia e na recepção. No entanto, os hóspedes também relatam um serviço lento nos restaurantes e frustrações com contas ou check-in, com algumas interações desagradáveis.
Avaliações dos hóspedes relacionadas
2
Karl
14 de set. de 2025
·
Hospedou-se por 2 noites
Toda la estancia fue una pesadilla. El Personal de la recepción un desastre ! Y aunque tenia la reservación con precio fijo me querían cobrar más ! Ojo, que este hotel es absolutamente no recomendable !
Toda la estancia fue una pesadilla. El Personal de la recepción un desastre ! Y aunque tenia la reservación con precio fijo me querían cobrar más ! Ojo, que este hotel es absolutamente no recomendable !
10
Alfonso David Aragón
31 de mar. de 2025
·
Hospedou-se por 3 noites
El servicio es excelente, muy atentos, al pendiente y amables, Javier, Elena en la recepción, Paloma, Belem y todos meseros son espectaculares, atentos y serviciales y Virginia en el bar de la Playa es lo máximo. Gracias por hacernos sentir como en casa.
El servicio es excelente, muy atentos, al pendiente y amables, Javier, Elena en la recepción, Paloma, Belem y todos meseros son espectaculares, atentos y serviciales y Virginia en el bar de la Playa es lo máximo. Gracias por hacernos sentir como en casa.
2
Martin
5 de dez. de 2024
·
Hospedou-se por 1 noite
When we arrive the lady in the counter with a skull butterfly tattoo on her neck did not acknowledge us and keep talking to coworkers or on the phone. Untill a person behind the reception notice this and help us.
When we arrive the lady in the counter with a skull butterfly tattoo on her neck did not acknowledge us and keep talking to coworkers or on the phone. Untill a person behind the reception notice this and help us.
2
Merit
12 de nov. de 2025
·
Hospedou-se por 8 noites
Food always took a long time to get, came out cold and very bland. Had the all-inclusive package maybe that was the reason. Bought a bottle of wine for dinner one night, got a call on the phone when my wife and I were in bed saying I had to pay cash. That night, and the server was coming up to the room. Went down to the desk asked for a hold for charged room account. Hotel put $577.81 on hold on credit card. Paid off account at check out, hotel still kept $577.81. 10 days later and calling hotel 3 times still will not release money. Worst hotel experience in my life, I'm 63 years old.
Food always took a long time to get, came out cold and very bland. Had the all-inclusive package maybe that was the reason. Bought a bottle of wine for dinner one night, got a call on the phone when my wife and I were in bed saying I had to pay cash. That night, and the server was coming up to the room. Went down to the desk asked for a hold for charged room account. Hotel put $577.81 on hold on credit card. Paid off account at check out, hotel still kept $577.81. 10 days later and calling hotel 3 times still will not release money. Worst hotel experience in my life, I'm 63 years old.
10
Jeanne
20 de jun. de 2025
·
Hospedou-se por 5 noites
We enjoyed the property so much!! Any issues were addressed immediately. We will be back next year! A special thanks to Javier, Manuel, Alex, and Efren for making our stay amazing.
We enjoyed the property so much!! Any issues were addressed immediately. We will be back next year! A special thanks to Javier, Manuel, Alex, and Efren for making our stay amazing.
6
Michael
19 de mar. de 2025
·
Hospedou-se por 7 noites
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
6
Terra
3 de abr. de 2025
·
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
10
Loren
30 de jan. de 2025
·
Hospedou-se por 5 noites
If I could give the staff 10 stars I would. Unfortunately, I can only give them five but they certainly deserve 10. Everyone was very helpful and willing to treat you like a king.
If I could give the staff 10 stars I would. Unfortunately, I can only give them five but they certainly deserve 10. Everyone was very helpful and willing to treat you like a king.
10
Sheryl
22 de jul. de 2025
·
Hospedou-se por 6 noites
This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!!
This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!!
10
Gabriela
31 de mai. de 2025
·
Hospedou-se por 5 noites
Staff was great. Very professional and attentive.
Staff was great. Very professional and attentive.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização cênica e tranquila à beira-mar, ao norte da cidade, com fácil acesso a táxis e excelente snorkel a partir da costa. Alguns acham distante das principais atrações, e a própria praia é pequena e rochosa em alguns pontos.
Avaliações dos hóspedes relacionadas
6
kristina
13 de out. de 2025
·
Hospedou-se por 4 noites
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
10
Elizabeth
6 de jan. de 2025
·
Hospedou-se por 1 noite
Excellent service, great location and amenities
Excellent service, great location and amenities
8
Brent
3 de ago. de 2025
·
Hospedou-se por 5 noites
Is a nice property with beach access and some decent snorkeling.. staff is very friendly and helpful.
Is a nice property with beach access and some decent snorkeling.. staff is very friendly and helpful.
8
Katherine
24 de jan. de 2025
·
Hospedou-se por 7 noites
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
10
Jessica
3 de fev. de 2024
·
Hospedou-se por 3 noites
It was very easy to take a cab to town but far enough away it was quiet and private beach. Loved the restaurant on the water. There was also an italian place to eat at the hotel. If you like key lime pie there is a place across the street. The spa was amazing with the sauna and steam room- we loved the couples massage and treatments. we wish the pool could have been heated or a hot tub somewhere because we had little or no sun during our stay but that was the only complaint. Would visit again. The snorkeling was ok, it is a good place to snorkel but nothing amazing if you are a novice snorkeler.
It was very easy to take a cab to town but far enough away it was quiet and private beach. Loved the restaurant on the water. There was also an italian place to eat at the hotel. If you like key lime pie there is a place across the street. The spa was amazing with the sauna and steam room- we loved the couples massage and treatments. we wish the pool could have been heated or a hot tub somewhere because we had little or no sun during our stay but that was the only complaint. Would visit again. The snorkeling was ok, it is a good place to snorkel but nothing amazing if you are a novice snorkeler.
10
Melissa
17 de dez. de 2022
·
Hospedou-se por 19.342 noites
Was a fairly large hotel but never seemed busy or loud. Very quiet and comfortable. Staff was very accommodating and friendly. Beautiful beach and great snorkeling.
Was a fairly large hotel but never seemed busy or loud. Very quiet and comfortable. Staff was very accommodating and friendly. Beautiful beach and great snorkeling.
8
victoria
15 de jun. de 2024
·
Hospedou-se por 5 noites
I enjoyed staying here. The beach was just right downstairs. Made it easy and convenient. It was never crowded. They had a hut set up at the beach for you to easily book excursions and other activities. Staff was exceptionally helpful and friendly. My only two complaints would be the cleanliness of the room and the fact you can literally hear into the room beside you.
I enjoyed staying here. The beach was just right downstairs. Made it easy and convenient. It was never crowded. They had a hut set up at the beach for you to easily book excursions and other activities. Staff was exceptionally helpful and friendly. My only two complaints would be the cleanliness of the room and the fact you can literally hear into the room beside you.
10
Ignacio
19 de fev. de 2025
·
Hospedou-se por 4 noites
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
8
Michael
21 de abr. de 2024
·
Hospedou-se por 7 noites
Walkup access to the beach and snorkeling…
Walkup access to the beach and snorkeling…
10
Wendy
27 de abr. de 2025
·
Hospedou-se por 9 noites
Absolutely beautiful property, amazing snorkeling and swimming right out front. All rooms have an ocean view which is gorgeous! Away from the hustle, but a close taxi ride if you want to go into town. Hotel is beautiful, beds comfortable and spacious rooms. Wish they had some entertainment at night it was a bit sleepy.
Absolutely beautiful property, amazing snorkeling and swimming right out front. All rooms have an ocean view which is gorgeous! Away from the hustle, but a close taxi ride if you want to go into town. Hotel is beautiful, beds comfortable and spacious rooms. Wish they had some entertainment at night it was a bit sleepy.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã, especialmente o buffet, recebe elogios consistentes. A gastronomia em geral é variada: as opções no local são limitadas, com menus repetitivos e refeições ocasionais lentas ou sem sabor, e o plano “tudo incluído” pode envolver assinar cada conta e confusão em relação às gorjetas.
Avaliações dos hóspedes relacionadas
6
kristina
13 de out. de 2025
·
Hospedou-se por 4 noites
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
10
Peter
26 de abr. de 2025
·
Hospedou-se por 4 noites
Great property on the water. All rooms face the water. It's what I would expect for a Marriott Westin. Great staff, clean property, gorgeous views. The food was a little redundant but of good quality. Would definitely recommend for families.
Great property on the water. All rooms face the water. It's what I would expect for a Marriott Westin. Great staff, clean property, gorgeous views. The food was a little redundant but of good quality. Would definitely recommend for families.
6
Waldemar
26 de fev. de 2025
·
Hospedou-se por 4 noites
I had very high hopes for this property and it started off strong. The fish tacos and ceviche at Gaviotas restaurant were amazing. But entering the facility there was a strong sewage smell in the lobby. The beach was stunning and the staff pretty friendly. As my stay progressed it became apparent that the Westin has a lot of work to do in the areas of transparency when it comes to charges so a guest is not blindsided . The food at the cozumil restaurant was terrible, bland pizza and pasta.
I had very high hopes for this property and it started off strong. The fish tacos and ceviche at Gaviotas restaurant were amazing. But entering the facility there was a strong sewage smell in the lobby. The beach was stunning and the staff pretty friendly. As my stay progressed it became apparent that the Westin has a lot of work to do in the areas of transparency when it comes to charges so a guest is not blindsided . The food at the cozumil restaurant was terrible, bland pizza and pasta.
10
Jamerson Paul
17 de abr. de 2025
·
Hospedou-se por 5 noites
Enjoyed our stay but the dinner options weren't significant. Food was just okay.
Enjoyed our stay but the dinner options weren't significant. Food was just okay.
8
Katherine
24 de jan. de 2025
·
Hospedou-se por 7 noites
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
10
Cheryl
25 de ago. de 2025
·
Hospedou-se por 4 noites
We were very pleased with our all inclusive stay. We only wish there was some type of entertainment in the evenings. Our favorite meal was breakfast. The buffet was excellent ! I enjoyed a cook to order omelette all 4 days. The food at the pool area was also great!!
We were very pleased with our all inclusive stay. We only wish there was some type of entertainment in the evenings. Our favorite meal was breakfast. The buffet was excellent ! I enjoyed a cook to order omelette all 4 days. The food at the pool area was also great!!
6
Michael
19 de mar. de 2025
·
Hospedou-se por 7 noites
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
10
Callan
3 de mai. de 2025
·
Hospedou-se por 5 noites
The Westins breakfast buffet was great and had a wide variety of hot and cold selections including an omelette bar, continental type selections, and most other common breakfast selections as well as a few types local culinary specialties
The Westins breakfast buffet was great and had a wide variety of hot and cold selections including an omelette bar, continental type selections, and most other common breakfast selections as well as a few types local culinary specialties
6
Terra
3 de abr. de 2025
·
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
6
Jackie
23 de jul. de 2024
·
Hospedou-se por 9 noites
Yes, we were really dissapointed in the food this time around, the only thing good was Breakfast, the Main indoor eating area was only open every other night, they must have a new chef with different thoughts than ours on what choices there was to pick from.
Yes, we were really dissapointed in the food this time around, the only thing good was Breakfast, the Main indoor eating area was only open every other night, they must have a new chef with different thoughts than ours on what choices there was to pick from.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Boss
27 de abr. de 2026
·
Hospedou-se por 2 noites
Muito bom espaço
Muito bom espaço
8
Marcelo
9 de mar. de 2026
·
Hospedou-se por 3 noites
All inclusive bem limitado, e não incluem almoço na saída (check out às 11h)…
All inclusive bem limitado, e não incluem almoço na saída (check out às 11h)…
10
Delubio
14 de dez. de 2025
·
Hospedou-se por 4 noites
Quarto espaçoso e muito limpo, praia maravilhosa
Quarto espaçoso e muito limpo, praia maravilhosa
10
Carolina
27 de nov. de 2025
·
Hospedou-se por 7 noites
Hotel muito bom com praia cristalina e serviço maravilhoso. Todos os funcionários simpáticos!
Hotel muito bom com praia cristalina e serviço maravilhoso. Todos os funcionários simpáticos!
10
Diogo
17 de jan. de 2022
·
Hospedou-se por 8 noites
Nos hospedamos pela segunda vez no hotel e adoramos, a vista é linda, meu filho se diverte mergulhando no pier, tranquilo para fazer snorkel, o atendimento é muito cordial, com os funcionários se recordando nome e pedidos dos hospedes. É como estar em sua casa, mas com serviços.
Nos hospedamos pela segunda vez no hotel e adoramos, a vista é linda, meu filho se diverte mergulhando no pier, tranquilo para fazer snorkel, o atendimento é muito cordial, com os funcionários se recordando nome e pedidos dos hospedes. É como estar em sua casa, mas com serviços.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 11:00
Depósito de segurança
Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-19: 329.8967844024658USD
- 2026-09-20: 270.1836170272827USD
- 2026-09-21: 247.15297998352048USD
- 2026-09-22: 214.98478849945067USD
- 2026-09-23: 214.98478849945067USD
- 2026-09-24: 247.15297998352048USD
- 2026-09-25: 233.01000282897948USD
- 2026-09-26: 279.4287520614624USD
- 2026-09-27: 222.86880657348632USD
- 2026-09-28: 222.86880657348632USD
- 2026-09-29: 247.15297998352048USD
- 2026-09-30: 240.87573465423583USD
- 2026-10-01: 240.44944085845947USD
- 2026-10-02: 253.99998909301755USD
- 2026-10-03: 249.91199658813474USD
- 2026-10-04: 222.999998147583USD
- 2026-10-05: 222.999998147583USD
- 2026-10-06: 240.44944085845947USD
- 2026-10-07: 230.99998677062987USD
- 2026-10-08: 258.9999994979858USD
- 2026-10-09: 230.99998677062987USD
- 2026-10-10: 230.99998677062987USD
- 2026-10-11: 240.99999006500244USD
- 2026-10-12: 244.00998718566893USD
- 2026-10-13: 241.98998725585935USD
- 2026-10-14: 233.00000144195556USD
- 2026-10-15: 233.00000144195556USD
- 2026-10-16: 244.00998718566893USD
- 2026-10-17: 225.99999388122558USD
- 2026-10-18: 241.98998725585935USD
- 2026-10-19: 216.98998777770996USD
- 2026-10-20: 233.00000144195556USD
- 2026-10-21: 256.143613873291USD
- 2026-10-22: 223.99999672546386USD
- 2026-10-23: 233.00000144195556USD
- 2026-10-24: 233.00000144195556USD
- 2026-10-25: 230.99998677062987USD
- 2026-10-26: 246.99999904785153USD
- 2026-10-27: 244.00998718566893USD
- 2026-10-28: 233.00000144195556USD
- 2026-10-29: 233.00000144195556USD
- 2026-10-30: 244.00998718566893USD
- 2026-10-31: 244.00998718566893USD
- 2026-11-01: 256.143613873291USD
- 2026-11-02: 244.00998718566893USD
- 2026-11-03: 223.99999672546386USD
- 2026-11-04: 269.98999998321534USD
- 2026-11-05: 313.99997382812495USD
- 2026-11-06: 334.99997899475096USD
- 2026-11-07: 334.99997899475096USD
- 2026-11-08: 338.9999733062744USD
- 2026-11-09: 244.00998718566893USD
- 2026-11-10: 244.00998718566893USD
- 2026-11-11: 244.00998718566893USD
- 2026-11-12: 244.00998718566893USD
- 2026-11-13: 246.99999904785153USD
- 2026-11-14: 244.00998718566893USD
- 2026-11-15: 244.00998718566893USD
- 2026-11-16: 244.00998718566893USD
- 2026-11-17: 244.00998718566893USD
- 2026-11-18: 244.00998718566893USD
- 2026-11-19: 298.0099804534912USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
Você será obrigado a pagar o seguinte depósito totalmente reembolsável.
Breakage deposit: USD 100 per night
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto, cartão de crédito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Até 2 crianças de até 11 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
- Somente hóspedes registrados podem ter acesso aos quartos.
- Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).
- Pagamento sem dinheiro em espécie disponível para todas as transações.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa de café da manhã com buffet: USD 31 por pessoa
- Taxa para animais de estimação: USD 50 por acomodação, por diária
- Animais de serviço são isentos de taxas
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Balcão de turismo
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviço de babá
Instalações para jantares/Eventos
Cofre
Caixa eletrônico
Armazenamento de bagagem
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Praia (na proximidade)
Mergulho
Pesca
Piscina externa
Música ao vivo
Pool (Infinity)
Mobiliário de área externa
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Sauna
Sauna a vapor
Massagem
Spa e centro de bem-estar
Tratamentos faciais
Clube para crianças
Almoços embalados
Café da manhã no quarto
Quarto para alérgicos disponível
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi grátis