Name: Hyatt Regency Lucknow Gomti Nagar
Address: Plot No TC 13 V - I&II, Vibhuti Khand, Gomti Nagar, Gomti Nagar, Lucknow, Lucknow District, Uttar Pradesh, India, Lucknow, Uttar Pradesh, IN
Price range: $54–$192 per night
Rating: 8.1

What guests think

At Hyatt Regency Lucknow Gomti Nagar, reviews are mixed: many guests praise friendly, helpful staff and a good breakfast selection, while others report cleanliness problems, unpleasant odors, and dated rooms that feel in need of renovation.

Several travelers appreciated early check-in and strong security measures. Service feedback is divided, with praise for courteous teams alongside complaints of rudeness, language barriers, and slow responses in the dining area and at the front desk. Facilities remarks are limited but mention power outages, crowded elevators, and a valet mishap. Overall, expect a stay that can be comfortable but inconsistent.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

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2

Rai

Jan 17, 2023

·

Stayed 19,373 nights

This is the worst 5 star hotel I have ever been to, in house kitchen takes 1.5 hours to deliver food and the Valet parking guys crashes the car. THE TOP CHERRY: Their manager Ashish will make the situation more unpleasant whenever an issue is being discussed. PATHETIC!

6

Shubhamkar

Dec 3, 2024

·

Stayed 3 nights

Elevators always busy and full . Too much time for check in and check out

2

Shubhamkar

Dec 2, 2024

·

Stayed 1 night

Horrible check in check out experience , machine doesn’t work

10

Goh

Oct 14, 2025

·

Stayed 1 night

wonderful staff but frequent blackout

2

Joseph

Feb 14, 2024

·

Stayed 2 nights

A few Waiters at the dining facility are unable to speak in English; I don’t understand Hindi; overall the food and presentation standards have gone down considerably; old vessels; keen on charging money; bar tender could not speak English; no Chardonnay Soveignon red wine; had an old bottle of Australian cheap red win; looks like the place into a bar for hard liquor imbibers; something tells me the overall property is ill maintained both at product and service level; old bath towels; lacking in courtesy; seem to attract less signed visitors; food quality and variety has gone down considerably. I paid good money and regretted it; don’t plan on staying

10

Tularam

Feb 16, 2024

·

Stayed 8 nights

The most important thing to us was safety and security was top notch. They did an excellent job. Thank you for everything.

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Cleanliness

Feedback is mixed: some guests found rooms clean, while multiple reviews cite dirty or unhygienic conditions, unpleasant odors, and worn linens or furnishings.

Related guest reviews

2

Nidhi

Feb 12, 2025

·

Stayed 3 nights

Overall bad experience. Very unhygienic.

10

Harsha

Feb 14, 2026

·

Stayed 4 nights

Clean room, nice bed, courteous staff, good breakfast, very good Chinese restaurant.

10

Archna

Feb 5, 2025

·

Stayed 1 night

Very nice and clean

8

Mohammad

Aug 13, 2024

·

Stayed 1 night

Friendly staff - easy check in and check out. Cleanliness could be better.

10

ramesh

Jan 1, 2025

·

Stayed 1 night

Property, service, breakfast, food choice were excellent. Staff service was excellent. Overall experience was very good.

2

Rajiv

Feb 16, 2025

·

Stayed 3 nights

Very dirty. Smell was overwhelming. My husband fell sick and I will never stay in Hyatt Regency again

2

Kishor

Nov 5, 2025

·

Stayed 2 nights

I was expecting a lot more than that was delivered. Afterall, it is the Hyatt name at stake right. The room was old and dirty. The welcome sign had some one else's name on it(?) The food was terrible - the first night the chicken satay was just raw inside. Complained and the chef lady said that's how it comes. No, thank you. You can contract solmanella/E- Coli NOT I. She was actually very rude. She did not come the second night tho (a good thing). Old hotel - needs major upgrades. Rooms have to be renovated to todays standards. Paid way too much for this dump. Stay away.

2

Ashutosh

Jul 12, 2024

·

Stayed 2 nights

As I travel a lot, I often stay at Hyatt Regency hotels in various cities, including Chicago and New Delhi. I have always had unique and perfect experiences due to the quality of their properties. However, the Hyatt Regency in Lucknow was a major disappointment. The property is poorly maintained, with bad odors everywhere, including the rooms and bathrooms, which were very unhygienic. Additionally, the staff was rude and did not communicate properly with customers, leading to a very bad experience.

6

Banita

May 17, 2022

·

Stayed 1 night

The check-in was okay . The staff who accompanied to show me tgecroom was very polite and extremely courteous. But after having breakfast the restaurant staff stopped me by asking whether BF is included in the plan . It was so emrassing then i showed him the booking details. The room amenities were not up to the nark. Towels were old enough and worn out. The bathrob was very old and worn out and slso huge in size that too was offered on demand . I refused to accept/ use it. I was not offrred a fresh and cleaned one. However the housekeeping staff was otherwise helpfull. Overall not so good feeling. Room furniture was also not giving very clean look. Not up to the mark service as i had expected from the hotel ofcreputr. The fresh milk songle use contaibers were misdibg insred powder milk sachets were kept for tea coffee in room.

10

Rina

Feb 13, 2024

·

Stayed 2 nights

Extremely courteous customer service, wide array of delicacies, Indian and western at the breakfast buffet and an impeccable room with all desired amenities. Would love to be back.

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Rooms

Rooms drew mixed comments: comfortable beds and amenities for some, but others felt the interiors were dated and in need of renovation.

Related guest reviews

6

Kanako

Feb 9, 2023

·

Stayed 4 nights

バスタブの表記があったので選んだ部屋だが、スイートルームでないとバスタブはないと言われた。バスタブ目当てで選んだホテルなので、とても失望した。防音設備がよくないのが、真夜中に隣室の大きなテレビ音で、4泊中2回、睡眠妨害にあった。

Translate

10

Harsha

Feb 14, 2026

·

Stayed 4 nights

Clean room, nice bed, courteous staff, good breakfast, very good Chinese restaurant.

10

Imran

Jan 20, 2024

·

Stayed 1 night

A comfortable stay in Lucknow

2

Vibbhav

Oct 1, 2022

·

Stayed 1 night

Lot of suffocation

2

Kishor

Nov 5, 2025

·

Stayed 2 nights

I was expecting a lot more than that was delivered. Afterall, it is the Hyatt name at stake right. The room was old and dirty. The welcome sign had some one else's name on it(?) The food was terrible - the first night the chicken satay was just raw inside. Complained and the chef lady said that's how it comes. No, thank you. You can contract solmanella/E- Coli NOT I. She was actually very rude. She did not come the second night tho (a good thing). Old hotel - needs major upgrades. Rooms have to be renovated to todays standards. Paid way too much for this dump. Stay away.

10

Rina

Feb 13, 2024

·

Stayed 2 nights

Extremely courteous customer service, wide array of delicacies, Indian and western at the breakfast buffet and an impeccable room with all desired amenities. Would love to be back.

10

Goh

Oct 13, 2025

·

Stayed 1 night

i am very happy with room, lobby, all staff. wifi is patchy, no reception in bathroom, i find it unacceptable.

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Service

Service is inconsistent: many praise friendly, attentive staff and helpful gestures like early check-in or packed breakfasts, while others report rudeness, language barriers, slow dining service, and delays at check-in and check-out.

Related guest reviews

10

Moumita

Jun 4, 2023

·

Stayed 2 nights

Hyatt Regency at Lucknow made my 2 night stay extremely comfortable and memorable. The staff (reception, Driver, Server, porter) here is exceptional. Kind, courteous and always ready to help. We were leaving Lucknow by an early morning flight and they made sure we took packed breakfast with us. I stayed here with my senior parents and they too loved the experience. I have been to many Hyatt properties all over the USA and I can definitely say that the standards of Hyatt here is the same as USA. Thank you Hyatt Regency Lucknow!

10

Harsha

Feb 14, 2026

·

Stayed 4 nights

Clean room, nice bed, courteous staff, good breakfast, very good Chinese restaurant.

10

Suneel Kumar

Aug 14, 2024

·

Stayed 2 nights

Everything was perfect and the hotel staff were super friendly.

2

Jaya Devi

Dec 3, 2024

·

Stayed 3 nights

Horrible experience! Not to a Hyatt standard at all. It’s definitely not a 5 star hotel. Service at breakfast is slow, coffee takes 30 mins etc etc. it’s been a disappointing experience I have booked 2 rooms for 3 nights.. I regret choosing this hotel.

10

ramesh

Jan 1, 2025

·

Stayed 1 night

Property, service, breakfast, food choice were excellent. Staff service was excellent. Overall experience was very good.

10

Jagdish

Dec 22, 2024

·

Stayed 2 nights

Very helpful staff.

2

Kishor

Nov 5, 2025

·

Stayed 2 nights

I was expecting a lot more than that was delivered. Afterall, it is the Hyatt name at stake right. The room was old and dirty. The welcome sign had some one else's name on it(?) The food was terrible - the first night the chicken satay was just raw inside. Complained and the chef lady said that's how it comes. No, thank you. You can contract solmanella/E- Coli NOT I. She was actually very rude. She did not come the second night tho (a good thing). Old hotel - needs major upgrades. Rooms have to be renovated to todays standards. Paid way too much for this dump. Stay away.

8

Tarun

Apr 10, 2025

·

Stayed 3 nights

Staff at the reception was very nice to let me check in early by few hours. Which was very helpful since I had traveled for almost 20 hours straight!

4

Venkata Narasimha

Nov 7, 2024

·

Stayed 2 nights

The staff service is very bad and the attitude by the restaurant staff is very bad, and I don’t recommend

8

Sudeep

May 21, 2025

·

Stayed 2 nights

Thoroughly enjoyed my stay at Hyatt Regency hotel in Lucknow. Tanushree, Rishika and Rabina were excellent in the first floor breakfast lounge and were always very attentive to my needs and requests. Thank you to each of you and the entire Hyatt team for making this a wonderfully memorable experience! 🙂

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Location

Not enough information in reviews.

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Dining

Several guests enjoyed the breakfast selection and food, but others reported slow restaurant service, quality lapses (e.g., undercooked items or seeded dates), and limited or unsatisfactory bar options.

Related guest reviews

10

Rupak

Feb 19, 2025

·

Stayed 2 nights

Overall very good. Lovely food.

10

Harsha

Feb 14, 2026

·

Stayed 4 nights

Clean room, nice bed, courteous staff, good breakfast, very good Chinese restaurant.

8

Sridevi

Aug 13, 2025

·

Stayed 1 night

Had a good time staying at the hotel. Very friendly staff and good breakfast options

2

Jaya Devi

Dec 3, 2024

·

Stayed 3 nights

Horrible experience! Not to a Hyatt standard at all. It’s definitely not a 5 star hotel. Service at breakfast is slow, coffee takes 30 mins etc etc. it’s been a disappointing experience I have booked 2 rooms for 3 nights.. I regret choosing this hotel.

10

ramesh

Jan 1, 2025

·

Stayed 1 night

Property, service, breakfast, food choice were excellent. Staff service was excellent. Overall experience was very good.

2

Kishor

Nov 5, 2025

·

Stayed 2 nights

I was expecting a lot more than that was delivered. Afterall, it is the Hyatt name at stake right. The room was old and dirty. The welcome sign had some one else's name on it(?) The food was terrible - the first night the chicken satay was just raw inside. Complained and the chef lady said that's how it comes. No, thank you. You can contract solmanella/E- Coli NOT I. She was actually very rude. She did not come the second night tho (a good thing). Old hotel - needs major upgrades. Rooms have to be renovated to todays standards. Paid way too much for this dump. Stay away.

6

Mehul

Apr 9, 2025

·

Stayed 2 nights

I had a terrible mishap during morning breakfast service. I took dates from breakfast spread. These were cut open by your staff and were supposed to be without seeds. While eating these dates, I bit into the pulp and unfortunately there was a seed in one of the dates. The dates were supposed to be without any seed but it seems your staff was very careless and did not ensure that the dates do not have any seeds. The seed affected my lateral incisor. My gums swelled up over next couple of days and the pain was unbearable. I was not able to chew food with pain in my lateral incisor. I had no choice but to visit a dental surgeon to have the dental damage assessed and possible course of remedy. He assessed that the lateral incisor had cracked and that it needs to be removed and he has to implant a new tooth. This will not only cause a terrible surgical pain but will cost me nearly Rs. 35000 !

10

Rina

Feb 13, 2024

·

Stayed 2 nights

Extremely courteous customer service, wide array of delicacies, Indian and western at the breakfast buffet and an impeccable room with all desired amenities. Would love to be back.

8

Sudeep

May 21, 2025

·

Stayed 2 nights

Thoroughly enjoyed my stay at Hyatt Regency hotel in Lucknow. Tanushree, Rishika and Rabina were excellent in the first floor breakfast lounge and were always very attentive to my needs and requests. Thank you to each of you and the entire Hyatt team for making this a wonderfully memorable experience! 🙂

2

Joseph

Feb 14, 2024

·

Stayed 2 nights

A few Waiters at the dining facility are unable to speak in English; I don’t understand Hindi; overall the food and presentation standards have gone down considerably; old vessels; keen on charging money; bar tender could not speak English; no Chardonnay Soveignon red wine; had an old bottle of Australian cheap red win; looks like the place into a bar for hard liquor imbibers; something tells me the overall property is ill maintained both at product and service level; old bath towels; lacking in courtesy; seem to attract less signed visitors; food quality and variety has gone down considerably. I paid good money and regretted it; don’t plan on staying

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Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $59
20 $54	21 $57	22 $56	23 $57	24 $57	25 $57	26 $55
27 $55	28 $59	29 $59	30 $61

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $104	3 $98
4 $98	5 $158	6 $158	7 $155	8 $160	9 $141	10 $107
11 $107	12 $137	13 $137	14 $137	15 $137	16 $116	17 $116
18 $116	19 $131	20 $132	21 $160	22 $131	23 $114	24 $117
25 $117	26 $133	27 $133	28 $131	29 $128	30 $192	31 $132

Hyatt Regency Lucknow Gomti Nagar

About this property

Location

Room options

Room, 1 King Bed, Pool View

Room, 1 King Bed

Regency, Suite, 1 King Bed

Room, 2 Twin Beds, Pool View

Club Room, 2 Twin Beds

Room, 2 Twin Beds

Club Room, 1 King Bed

Guest reviews of Hyatt Regency Lucknow Gomti Nagar

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What guests think

Property Policies

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FAQs about Hyatt Regency Lucknow Gomti Nagar

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