The Fives Downtown Hotel - Curio Collection by Hilton
99 US$
/natt
Snitt för september
Priser för The Fives Downtown Hotel - Curio Collection by Hilton
Välj datum för att se priser och tillgänglighet.
99 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På The Fives Downtown Hotel - Curio Collection by Hilton är priset per natt i genomsnitt 93 US$ under den billigaste månaden (juni) och 180 US$ under den dyraste månaden (december), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 175 US$ |
| februari | 179 US$ |
| mars | 152 US$ |
| april | 131 US$ |
| maj | 105 US$ |
| juni | 93 US$ |
| juli | 113 US$ |
| augusti | 105 US$ |
| september | 99 US$ |
| oktober | 101 US$ |
| november | 125 US$ |
| december | 180 US$ |
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sep. · 99 US$
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Dyrast: december (ca 180 US$)
Billigast: juni (ca 93 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat 2 utomhuspooler och ett dygnet runt-öppet fitnesscenter. Detta hotell i art décosti...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat 2 utomhuspooler och ett dygnet runt-öppet fitnesscenter. Detta hotell i art décostil har även gratis wi-fi, conciergetjänster och shopping på boendet.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, kemtvätt/tvättjänster och reception (öppen dygnet runt). Gratis parkeringsservice erbjuds på plats.
Måltider
Ta dig en bit mat på Mercatto, en av de 2 restauranger detta hotell ståtar med, eller stanna på rummet och nyttja dess rumsservice (under begränsade tider). Mindre måltider finns även på deras kafé. Koppla av med en drink på boendets bar vid poolen eller en av 2 barer/lounger. Frukost enligt egen beställning serveras dagligen mot en avgift från 07.00 till 11.00.
Rum
Känn dig som hemma i ett av de 133 individuellt inredda rummen med mikrovågsugn och minibar. Gratis fast internetanslutning och wi-fi tillhandahålls, och underhållning erbjuds i form av en platt-tv med kabelkanaler. Privat badrum med dusch, lyxtoalettartiklar och hårtorkar. På rummet finns telefon, laptopanpassade värdeförvaringsskåp och kaffe- och tebryggare.
Läge
När du bor på The Fives Downtown Hotel - Curio Collection by Hilton i centrala Playa del Carmen är du endast en kort promenad från Quinta Avenida och tio minuters promenad från Central Square. Detta hotell i lyxstil ligger 0,8 km från Quinta Alegrías shoppingcenter och 1,3 km från Playa Mamitas.
Vad finns i närheten
Quinta Avenida(0.1 miles)
Playa del Carmen stora strand(0.1 miles)
Grundarnas park(0.1 miles)
Chabad Playa del Carmen(0.2 miles)
Portal Maya(0.2 miles)
Paseo del Carmen(0.2 miles)
Mercado Playa del Carmen(0.2 miles)
Playacar(0.3 miles)
3D Museum of Wonders(0.3 miles)
Plaza Paraiso(0.3 miles)
Playa del Carmen Maritime Terminal(0.3 miles)
Frida Kahlo-museet(0.3 miles)
Central Square(0.3 miles)
Calle 12(0.4 miles)
Riviera Gran Casino(0.4 miles)
Cozumel, Quintana Roo (CZM-Cozumel Intl.)(21 miles)
Cancun, Quintana Roo (CUN-Cancun Intl.)(35.2 miles)
Tulum internationella flygplats (TQO)(65.9 miles)
Tvättservice
Hiss
Business center
Parkeringsservice
Flerspråkig personal
Bagageförvaring
Läge
Avenida 10 Calle 2, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexiko
Quinta Avenida (0.1 miles)
Playa del Carmen stora strand (0.1 miles)
Grundarnas park (0.1 miles)
Chabad Playa del Carmen (0.2 miles)
Portal Maya (0.2 miles)
Paseo del Carmen (0.2 miles)
Rumsalternativ
13
Svit - 2 sovrum - bubbelpool - viss havsutsikt (2 Queen Beds & 1 King Bed)
Information om rummet
1 Extra Stor Dubbelsäng
och 2 Stora Dubbelsängar
Sovplats 4
1032 ft²
LuftkonditioneringWi-Fi (gratis)KylskåpPrivat utomhusbadkarPrivat bubbelbadkar
7
Penthouse Premium - 2 sovrum
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 6
LuftkonditioneringWi-Fi (gratis)KylskåpPrivat pool
12
Deluxe-rum - 1 kingsize-säng - utsikt mot innergården
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
391 ft²
LuftkonditioneringWi-Fi (gratis)Mikrovågsugn
17
Svit - 1 sovrum - bubbelpool - viss havsutsikt (1 King Bed)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)KylskåpPrivat utomhusbadkarPrivat bubbelbadkar
15
Superior-rum - 1 kingsize-säng - utsikt mot innergården
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
463 ft²
LuftkonditioneringWi-Fi (gratis)Mikrovågsugn
15
Svit - 1 kingsize-säng (Mezzanine Residence)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
961 ft²
LuftkonditioneringWi-Fi (gratis)Kylskåp
5
Juniorsvit - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
427 ft²
LuftkonditioneringWi-Fi (gratis)Mikrovågsugn
2
Deluxe-rum - 2 dubbelsängar - utsikt mot havsviken
Information om rummet
2 Dubbelsängar
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Mikrovågsugn
15
Svit - 1 sovrum - terrass (1 King Bed)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
534 ft²
LuftkonditioneringWi-Fi (gratis)Kylskåp
13
Svit - 1 sovrum - viss havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Kylskåp
19
Svit - 2 sovrum (2 Queen Beds & 1 King Bed)
Information om rummet
1 Extra Stor Dubbelsäng
och 2 Stora Dubbelsängar
Sovplats 4
1067 ft²
LuftkonditioneringWi-Fi (gratis)Kylskåp
Gästrecensioner för The Fives Downtown Hotel - Curio Collection by Hilton
8.3
Mycket bra
Baserat på 829 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På The Fives Downtown Hotel - Curio Collection by Hilton hyllar resenärer genomgående det gångvänliga, centrala läget nära Fifth Avenue och stranden, samt en slående takpool med oändlighetseffekt och utsikt över både stad och hav, vilket blir en höjdpunkt på resan.
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Vad gäster tycker
På The Fives Downtown Hotel - Curio Collection by Hilton hyllar resenärer genomgående det gångvänliga, centrala läget nära Fifth Avenue och stranden, samt en slående takpool med oändlighetseffekt och utsikt över både stad och hav, vilket blir en höjdpunkt på resan.
Många beskriver rymliga, bekväma sviter och generellt sett vänlig personal. Vanliga nackdelar inkluderar störande ljud från närliggande nöjesställen och takpoolen, ibland underhålls- och infrastrukturproblem (långsamma eller trasiga hissar, svag luftkonditionering, problem med varmvattnet eller Wi-Fi) samt ojämn städning eller rumsklarhet. Räkna med en livlig, urban bas som passar resenärer som prioriterar läge och en fantastisk takpool över lugna nätter.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Takpoolen och baren är höjdpunkter med fantastisk utsikt och jacuzzi, men solstolar kräver ofta betalning eller är få under privata evenemang, och hissarna är ofta långsamma eller ur funktion. Gäster noterar också betalparkering och vissa slitage eller reparationer behövs runt poolområdet.
Relaterade gästrecensioner
6
Julian
3 juni 2024
·
Stannade 3 nätter
Good large room with a comfortable bed. The room wasn’t very clean. Dusty and dirty floors and bedsheets had remnants of previous guests. Went to use the roof top pool area and found out the sun loungers were 250USD each and no real seating for guests. Didn’t feel Particularly welcomed by staff and we received a note through our door early morning before check out welcoming the next guests and offering a welcome hamper. Not great considering that wasn’t something we received on arrival and we hadn’t even checked out yet!
Good large room with a comfortable bed. The room wasn’t very clean. Dusty and dirty floors and bedsheets had remnants of previous guests. Went to use the roof top pool area and found out the sun loungers were 250USD each and no real seating for guests. Didn’t feel Particularly welcomed by staff and we received a note through our door early morning before check out welcoming the next guests and offering a welcome hamper. Not great considering that wasn’t something we received on arrival and we hadn’t even checked out yet!
10
jonathon
29 okt. 2025
·
Stannade 2 nätter
The property is well located for access to 5th avenue and the beach. The suites are well appointed and feel luxurious, which is what I anticipated for a more upmarket stay. The rooftop was amazing with full horizon views of the sea and the city..Again a more upmarket environment. Tastefully laid out around a spa,a restaurant and the most incredible infinity pool.
The property is well located for access to 5th avenue and the beach. The suites are well appointed and feel luxurious, which is what I anticipated for a more upmarket stay. The rooftop was amazing with full horizon views of the sea and the city..Again a more upmarket environment. Tastefully laid out around a spa,a restaurant and the most incredible infinity pool.
10
MICHAEL
12 apr. 2023
·
Stannade 3 nätter
Incredible!!!! Great location, great food. Beautiful rooftop and concierge. Only issue is they rent day passes to outside guests for rooftop. So it’s challenging finding a chair.
Incredible!!!! Great location, great food. Beautiful rooftop and concierge. Only issue is they rent day passes to outside guests for rooftop. So it’s challenging finding a chair.
6
Nicholas
23 dec. 2024
·
Stannade 5 nätter
Getting towels and coffee was impossible. The toilet ran the whole trip. The windows are poor and it’s loud. The pool was constantly closed for private parties.
Getting towels and coffee was impossible. The toilet ran the whole trip. The windows are poor and it’s loud. The pool was constantly closed for private parties.
4
Luis
26 dec. 2022
·
Stannade 19 349 nätter
The hotel is nice but there were negative and unpleasant drawbacks: - There is music until 12 am and you cannot sleep because it is heard in the rooms. If you want to rest, you won't be able to. We filed the complaint and no one attended to it. finally we couldn't sleep well One of the two elevators broke down and going up or down the floors became chaos. They only provide courtesy soap and water the first two nights. then they charge it or you must take it
The hotel is nice but there were negative and unpleasant drawbacks: - There is music until 12 am and you cannot sleep because it is heard in the rooms. If you want to rest, you won't be able to. We filed the complaint and no one attended to it. finally we couldn't sleep well One of the two elevators broke down and going up or down the floors became chaos. They only provide courtesy soap and water the first two nights. then they charge it or you must take it
8
mark
19 jan. 2025
·
Stannade 1 natt
Elevators don’t work very well very slow.
Elevators don’t work very well very slow.
10
casey
16 nov. 2025
·
Stannade 1 natt
Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
10
Mai Houa
17 apr. 2024
·
Stannade 3 nätter
Cons - super slow elevators and rooftop main pool never had open lounges. PROS - a block from 5th ave, less than 2 blocks from ADO station, one of the few hotels with decent size infinity pool and rooftop hot tub.
Cons - super slow elevators and rooftop main pool never had open lounges. PROS - a block from 5th ave, less than 2 blocks from ADO station, one of the few hotels with decent size infinity pool and rooftop hot tub.
8
James
9 dec. 2025
·
Stannade 7 nätter
Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.
Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.
8
Giovanni
30 nov. 2025
·
Stannade 3 nätter
It was a nice resort, my favorite part was the infinity pool. I liked the shower. The beds were not as comfortable overall a 4 out of 5
It was a nice resort, my favorite part was the infinity pool. I liked the shower. The beds were not as comfortable overall a 4 out of 5
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Städningen är generellt sett bra, med många som rapporterar städade rum och daglig service, men det förekommer återkommande brister som dammiga golv, fläckiga sängkläder eller möbler, samt fönster eller badrum som behöver mer uppmärksamhet. Städningens timing kan vara långsam eller missas vissa dagar.
Relaterade gästrecensioner
6
Julian
3 juni 2024
·
Stannade 3 nätter
Good large room with a comfortable bed. The room wasn’t very clean. Dusty and dirty floors and bedsheets had remnants of previous guests. Went to use the roof top pool area and found out the sun loungers were 250USD each and no real seating for guests. Didn’t feel Particularly welcomed by staff and we received a note through our door early morning before check out welcoming the next guests and offering a welcome hamper. Not great considering that wasn’t something we received on arrival and we hadn’t even checked out yet!
Good large room with a comfortable bed. The room wasn’t very clean. Dusty and dirty floors and bedsheets had remnants of previous guests. Went to use the roof top pool area and found out the sun loungers were 250USD each and no real seating for guests. Didn’t feel Particularly welcomed by staff and we received a note through our door early morning before check out welcoming the next guests and offering a welcome hamper. Not great considering that wasn’t something we received on arrival and we hadn’t even checked out yet!
8
Victor
28 nov. 2025
·
Stannade 1 natt
Personal muy amable, habitaciones amplias cómodas y limpias. A una calle de la Quinta Avenida
Personal muy amable, habitaciones amplias cómodas y limpias. A una calle de la Quinta Avenida
10
Ariana
25 nov. 2025
·
Stannade 1 natt
The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
8
Americo
28 maj 2023
·
Stannade 2 nätter
Everything was good only 2 think I didn’t like, I had to pay for parking and the sheets had a huge stain it look like they didn’t change them
Everything was good only 2 think I didn’t like, I had to pay for parking and the sheets had a huge stain it look like they didn’t change them
4
Catalina
25 mars 2025
·
Stannade 5 nätter
The hotel is dated. We have a leakage under the toilet. It was reported but never fixed. The room had a stained sofa. Not to mention the hotel was closed by the Mexican authorities. Signs of Clausurado were all over. Although the staff did their best under the circumstances. This is not a 4 start hotel
The hotel is dated. We have a leakage under the toilet. It was reported but never fixed. The room had a stained sofa. Not to mention the hotel was closed by the Mexican authorities. Signs of Clausurado were all over. Although the staff did their best under the circumstances. This is not a 4 start hotel
10
Rachel
11 feb. 2024
·
Stannade 14 nätter
Roof top pool was beautiful! Our room was comfortable and cleaned daily. Our house keeper was helpful and friendly and did a wonderful job to our room. Having a coffee shop and pharmacy downstairs was convenient. Will come again
Roof top pool was beautiful! Our room was comfortable and cleaned daily. Our house keeper was helpful and friendly and did a wonderful job to our room. Having a coffee shop and pharmacy downstairs was convenient. Will come again
8
alice
23 apr. 2025
·
Stannade 1 natt
Our corner suite had walls of glass that really needed to be cleaned. The hotel isn't in a great area but is clean and fine.
Our corner suite had walls of glass that really needed to be cleaned. The hotel isn't in a great area but is clean and fine.
2
Taisha
28 apr. 2024
·
Stannade 6 nätter
THIS HOTEL IS A SCAM!!!! Nothing like the pictures, rooms are dirty, overpriced food, the staff communication sucks, they tell you 5 different things, I stayed here with my family my husband and 2 boys, one 7 years old and the other 10 months old, I wanted breakfast and they tell us we have to get room service at 11am we waited from 9am-11 to order, when we called they said kitchen was closed and that they didn’t have breakfast because they were only serving lunch, by then my kids were starving and crying because they staff have no idea what they’re saying, that wasn’t our first complaint, that night when I arrived to the hotel the room they gave me was DIRTY! Bedsheet DIRTY! Bathroom dirty, mirrors dirty, the couch where my son was supposed to sleep on DIRTY, I wish I can upload the pictures to aware people of where they’re staying!! This place is not safe at all. I am very confused of how this hotel have 8.8 excellent reviews when it’s definitely trash!! I stayed one night and they penalized me because I did early checkout by charging me for 2 nights. They didn’t have any empathy and didn’t seem to care about me or my kids being uncomfortable didn’t offer to resolve the problem and also gave a hard time checking me out by saying I may have to pay for the whole week even if I leave early.. Eduardo at front desk, tried to say that my husband was lying about the what it looked like bedbug bites. This was all in just ONE NIGHT! Just imagine staying here for 5 nights. NIGHTMARE!
THIS HOTEL IS A SCAM!!!! Nothing like the pictures, rooms are dirty, overpriced food, the staff communication sucks, they tell you 5 different things, I stayed here with my family my husband and 2 boys, one 7 years old and the other 10 months old, I wanted breakfast and they tell us we have to get room service at 11am we waited from 9am-11 to order, when we called they said kitchen was closed and that they didn’t have breakfast because they were only serving lunch, by then my kids were starving and crying because they staff have no idea what they’re saying, that wasn’t our first complaint, that night when I arrived to the hotel the room they gave me was DIRTY! Bedsheet DIRTY! Bathroom dirty, mirrors dirty, the couch where my son was supposed to sleep on DIRTY, I wish I can upload the pictures to aware people of where they’re staying!! This place is not safe at all. I am very confused of how this hotel have 8.8 excellent reviews when it’s definitely trash!! I stayed one night and they penalized me because I did early checkout by charging me for 2 nights. They didn’t have any empathy and didn’t seem to care about me or my kids being uncomfortable didn’t offer to resolve the problem and also gave a hard time checking me out by saying I may have to pay for the whole week even if I leave early.. Eduardo at front desk, tried to say that my husband was lying about the what it looked like bedbug bites. This was all in just ONE NIGHT! Just imagine staying here for 5 nights. NIGHTMARE!
10
EBRU
8 nov. 2025
·
Stannade 1 natt
Clean room, great location, hilton signature
Clean room, great location, hilton signature
10
Amanda
2 juni 2025
·
Stannade 1 natt
This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.
This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är ofta rymliga, moderna och bekväma, men ljud från takpoolen och det närliggande nattlivet är ett återkommande problem, och vissa gäster rapporterar AC/fuktproblem eller felaktig rumsplacering. Wi-Fi-tillförlitligheten och funktioner i rummet (som TV-ljudet) kan vara ojämna.
Relaterade gästrecensioner
6
cory
14 nov. 2025
·
Stannade 3 nätter
Room was decent. We had two of three nights with very loud people above us. Called front desk three times, and they were rude and said no one was making noise. The floors are all tile and there are tables and chairs being moved around from 8:00 pm to midnight, then at 5:30 am on. Staff refused to move us. Room was very humid and the sheets felt wet. We could not get the thermostat to work right. Won't be back.
Room was decent. We had two of three nights with very loud people above us. Called front desk three times, and they were rude and said no one was making noise. The floors are all tile and there are tables and chairs being moved around from 8:00 pm to midnight, then at 5:30 am on. Staff refused to move us. Room was very humid and the sheets felt wet. We could not get the thermostat to work right. Won't be back.
10
Charlotte
14 nov. 2024
·
Stannade 7 nätter
Vi boede 1 uge på hotellet, det ligger godt placeret, dejlige værelser, dejlig pool på taget. De skulle have ofret lyd isolerende glas på værelserne ud mod gaden.
Vi boede 1 uge på hotellet, det ligger godt placeret, dejlige værelser, dejlig pool på taget. De skulle have ofret lyd isolerende glas på værelserne ud mod gaden.
8
Kim
22 nov. 2025
·
Stannade 3 nätter
The room was really nice and the bed fantastic. The pool is awesome and the location is great. Close to ADO bus station and 1 min walk to Main Street tourist street
The room was really nice and the bed fantastic. The pool is awesome and the location is great. Close to ADO bus station and 1 min walk to Main Street tourist street
6
Nidia Karina Fletes
3 juni 2024
·
Stannade 3 nätter
The rooms are nice and moderns but if you happen to be on the 4th floor is too noisy all day and until 12pm as the roof top has aot of activities a restaurant a bar a swiming pool so a day ypu hear chairs neing pulled, steps people runnjng. The rooftop floor diesnt help its wood and it crunches and make a lot of noise. Also the cleaning there was some garbage on the elevator for 2 days so no one sweeps it daily.
The rooms are nice and moderns but if you happen to be on the 4th floor is too noisy all day and until 12pm as the roof top has aot of activities a restaurant a bar a swiming pool so a day ypu hear chairs neing pulled, steps people runnjng. The rooftop floor diesnt help its wood and it crunches and make a lot of noise. Also the cleaning there was some garbage on the elevator for 2 days so no one sweeps it daily.
8
Heidi
22 maj 2025
·
Stannade 7 nätter
The roof top with the pool and bar was excellent!!! We had the main television without volume. Asked to have it looked at 5 separate times,was never repaired. Very,very loud music beside at night,hard to sleep!!!
The roof top with the pool and bar was excellent!!! We had the main television without volume. Asked to have it looked at 5 separate times,was never repaired. Very,very loud music beside at night,hard to sleep!!!
2
Carlo
15 juni 2025
·
Stannade 3 nätter
This is not a 5-star or even a 4-star hotel—3 stars at best. Unfortunately, it’s the worst Hilton property I’ve ever stayed at. The staff is courteous and friendly, but ultimately ineffective. We stayed for three nights and were unable to rest during any of them. The location is excellent—close to beaches and shops—but that also means loud nightlife nearby, which isn’t the hotel’s fault. What is their responsibility, however, is the subpar air conditioning system and their complete unwillingness to address it. Upon arrival, we paid extra for a suite upgrade when I should have received a complimentary Honors Gold upgrade. From the start, our room was uncomfortably hot. Despite setting both thermostats to the lowest possible setting, the temperature never dropped below 22°C—while it was over 32°C outside. It appears the hotel limits AC performance, likely to cut energy costs. Cheap! Unlike a 5 or 4-star hotel would and should do. We complained four times. The first time, someone inspected the vents and said it should improve—nothing changed. The next three times, we received empty promises and no action. I understand preferring cooler temperatures may be subjective, but this wasn’t about comfort—it was about basic livability. I couldn’t sleep a single night. The sheets were soaked with sweat. Despite repeated complaints, nothing was done. This is a hotel-wide issue. Friends of ours in another room, who typically tolerate warm temperatures, found theirs unbearable.
This is not a 5-star or even a 4-star hotel—3 stars at best. Unfortunately, it’s the worst Hilton property I’ve ever stayed at. The staff is courteous and friendly, but ultimately ineffective. We stayed for three nights and were unable to rest during any of them. The location is excellent—close to beaches and shops—but that also means loud nightlife nearby, which isn’t the hotel’s fault. What is their responsibility, however, is the subpar air conditioning system and their complete unwillingness to address it. Upon arrival, we paid extra for a suite upgrade when I should have received a complimentary Honors Gold upgrade. From the start, our room was uncomfortably hot. Despite setting both thermostats to the lowest possible setting, the temperature never dropped below 22°C—while it was over 32°C outside. It appears the hotel limits AC performance, likely to cut energy costs. Cheap! Unlike a 5 or 4-star hotel would and should do. We complained four times. The first time, someone inspected the vents and said it should improve—nothing changed. The next three times, we received empty promises and no action. I understand preferring cooler temperatures may be subjective, but this wasn’t about comfort—it was about basic livability. I couldn’t sleep a single night. The sheets were soaked with sweat. Despite repeated complaints, nothing was done. This is a hotel-wide issue. Friends of ours in another room, who typically tolerate warm temperatures, found theirs unbearable.
6
samantha
12 mars 2025
·
Stannade 4 nätter
Paid for a 2 queen room, but the room they gave us only had 1 kingsize bed and a pullout couch. The 2 queen bed was the specific reason I booked this hotel, just to be let down and told that the 2 queen be option wasn't available. Loud construction out front so it was hard to sleep in. The hotel is close to 5th ave, and a short walk to the beach.
Paid for a 2 queen room, but the room they gave us only had 1 kingsize bed and a pullout couch. The 2 queen bed was the specific reason I booked this hotel, just to be let down and told that the 2 queen be option wasn't available. Loud construction out front so it was hard to sleep in. The hotel is close to 5th ave, and a short walk to the beach.
6
Jonas
29 nov. 2024
·
Stannade 3 nätter
Were without internet almost 2 days. And we needed it to work.
Were without internet almost 2 days. And we needed it to work.
10
Marcos P
7 jan. 2026
·
Stannade 2 nätter
Quarto muito amplo e confortável
Quarto muito amplo e confortável
10
casey
16 nov. 2025
·
Stannade 1 natt
Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen beskrivs ofta som varm och hjälpsam i barer, städning och ledningen, men upplevelserna i receptionen varierar – vissa rapporterar långsam eller problematisk incheckning och dålig uppföljning på klagomål.
Relaterade gästrecensioner
6
cory
14 nov. 2025
·
Stannade 3 nätter
Room was decent. We had two of three nights with very loud people above us. Called front desk three times, and they were rude and said no one was making noise. The floors are all tile and there are tables and chairs being moved around from 8:00 pm to midnight, then at 5:30 am on. Staff refused to move us. Room was very humid and the sheets felt wet. We could not get the thermostat to work right. Won't be back.
Room was decent. We had two of three nights with very loud people above us. Called front desk three times, and they were rude and said no one was making noise. The floors are all tile and there are tables and chairs being moved around from 8:00 pm to midnight, then at 5:30 am on. Staff refused to move us. Room was very humid and the sheets felt wet. We could not get the thermostat to work right. Won't be back.
10
Mahmoud
31 aug. 2025
·
Stannade 10 nätter
Good location great service
Good location great service
2
DAVID N HARPER
10 aug. 2023
·
Stannade 1 natt
The property did not have our room ready when we arrived. They said 1/2 hour, no problem. We went to the restaurant ate had drinks, 1/12 glhour later still no room. It took another 45 minutes to get the room, Then it was not the class of room we booked and paid for. It was supposed to be a superior room large 2 sink bathroom. When I went to the desk I was told we had 2 sinks lol, ahhh no they put us in the deluxe type and refused to admit it was not what we paid and the manager seriously was a jerk….
The property did not have our room ready when we arrived. They said 1/2 hour, no problem. We went to the restaurant ate had drinks, 1/12 glhour later still no room. It took another 45 minutes to get the room, Then it was not the class of room we booked and paid for. It was supposed to be a superior room large 2 sink bathroom. When I went to the desk I was told we had 2 sinks lol, ahhh no they put us in the deluxe type and refused to admit it was not what we paid and the manager seriously was a jerk….
2
wayne
28 feb. 2026
·
Stannade 7 nätter
From check in to check out was a disaster. Firstly arrived at 1am and took over an hour to find my registration and check me in although i was the only person checking in. Secondly we were awaken at 8am by ridiculously loud noises only to be told it was from an adjacent building and they only recently informed and could do nothing. i decided to leave but was charged a 1 night penalty for cancelling my reservation. Can you believe this from HILTON? In fact the first night charges should have been waived.
From check in to check out was a disaster. Firstly arrived at 1am and took over an hour to find my registration and check me in although i was the only person checking in. Secondly we were awaken at 8am by ridiculously loud noises only to be told it was from an adjacent building and they only recently informed and could do nothing. i decided to leave but was charged a 1 night penalty for cancelling my reservation. Can you believe this from HILTON? In fact the first night charges should have been waived.
10
LEE
31 aug. 2025
·
Stannade 2 nätter
Staff was amazing
Staff was amazing
6
Flemming
14 juli 2024
·
Stannade 3 nätter
Check-in was not Hilton standard Limited customer focus !! Too many - do it yourself issues Bars and pool area open at restricted times Lift is old and not working properly Breakfast was good Apart from front desk the service was good
Check-in was not Hilton standard Limited customer focus !! Too many - do it yourself issues Bars and pool area open at restricted times Lift is old and not working properly Breakfast was good Apart from front desk the service was good
2
Ricardo
29 feb. 2024
·
Stannade 2 nätter
Terrible experiencia, al llegar me dijeron que “no les había llegado la reserva” y que el hotel estaba lleno y que ud disculpe… Pero que me hacían el gran favor de prestarme las instalaciones como la alberca y las salas pero que tenía que buscar otro hotel… Después de alzarle un poco la voz (solo así me hicieron caso) al supuesto gerente EDUARDO (que se notaba que no lo era por inepto y grosero) me dejó ahí hablando solo como si fuera un loquito sin derecho a reclamar, luego contacté a Hoteles.com para reportar el caso y ahí sí me resolvieron super amables, un 10 para ellos. Cuando los sinvergüenzas del hotel vieron que se empezó a escalar el asunto ahí si me empezaron a ofrecer soluciones reales. Al final hoteles.com me consiguió hospedaje en el grand hyatt, que es el doble de caro, respetándome la tarifa, pero perdí más de 3 horas (ya no pude ir a la playa) y un tremendo coraje con la gente inepta del Fives, que ni un agua me ofrecieron en todo ese tiempo. Ojalá le que hoteles.com le cobre la diferencia de tarifa y los penalicen para que esto no le vuelva a pasar a nadie. Vergonzoso.
Terrible experiencia, al llegar me dijeron que “no les había llegado la reserva” y que el hotel estaba lleno y que ud disculpe… Pero que me hacían el gran favor de prestarme las instalaciones como la alberca y las salas pero que tenía que buscar otro hotel… Después de alzarle un poco la voz (solo así me hicieron caso) al supuesto gerente EDUARDO (que se notaba que no lo era por inepto y grosero) me dejó ahí hablando solo como si fuera un loquito sin derecho a reclamar, luego contacté a Hoteles.com para reportar el caso y ahí sí me resolvieron super amables, un 10 para ellos. Cuando los sinvergüenzas del hotel vieron que se empezó a escalar el asunto ahí si me empezaron a ofrecer soluciones reales. Al final hoteles.com me consiguió hospedaje en el grand hyatt, que es el doble de caro, respetándome la tarifa, pero perdí más de 3 horas (ya no pude ir a la playa) y un tremendo coraje con la gente inepta del Fives, que ni un agua me ofrecieron en todo ese tiempo. Ojalá le que hoteles.com le cobre la diferencia de tarifa y los penalicen para que esto no le vuelva a pasar a nadie. Vergonzoso.
10
Joyanne
19 mars 2025
·
Stannade 5 nätter
We stayed at the Fives Downtown last week and could not have been more pleased or treated better. From our beautiful and spacious two-bedroom suite to the stunning views from the rooftop infinity pool, to the warm service we received from the staff — we loved it all. As a family of five (husband and I and three kids) travelling to Mexico for the first time, we were anxious about whether or not the accommodations and location would suit our family, but they did. The hotel walkability is perfect walkable distance to many attractions and kid-friendly restaurants. Easy and walkable access to the ferry, the ADO Bus and taxis. Cleaning service for our rooms was superb, and Ernesto, the GM/director of operations made sure we had everything we needed, gave us recommendations on activities for the kids, and even helped us locate one of our kid’s missing backpacks that we accidentally left in a cab. He even gave our kiddos some food pellets to feed the turtles in the hotel lobby. Nice touch! We also want to thank Nicole, Adrian and Israel, who warmly greeted and waited on our family each morning for breakfast at the hotel restaurant (Mercatto). We honestly could not have asked for a better stay in Playa Del Carmen. Would highly recommend!!!
We stayed at the Fives Downtown last week and could not have been more pleased or treated better. From our beautiful and spacious two-bedroom suite to the stunning views from the rooftop infinity pool, to the warm service we received from the staff — we loved it all. As a family of five (husband and I and three kids) travelling to Mexico for the first time, we were anxious about whether or not the accommodations and location would suit our family, but they did. The hotel walkability is perfect walkable distance to many attractions and kid-friendly restaurants. Easy and walkable access to the ferry, the ADO Bus and taxis. Cleaning service for our rooms was superb, and Ernesto, the GM/director of operations made sure we had everything we needed, gave us recommendations on activities for the kids, and even helped us locate one of our kid’s missing backpacks that we accidentally left in a cab. He even gave our kiddos some food pellets to feed the turtles in the hotel lobby. Nice touch! We also want to thank Nicole, Adrian and Israel, who warmly greeted and waited on our family each morning for breakfast at the hotel restaurant (Mercatto). We honestly could not have asked for a better stay in Playa Del Carmen. Would highly recommend!!!
10
Juan
9 aug. 2025
·
Stannade 1 natt
Great service
Great service
10
casey
16 nov. 2025
·
Stannade 1 natt
Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Utmärkt centralt läge ett kvarter från Fifth Avenue, stranden, ADO-bussstationen och Cozumel-färjan, vilket gör det lätt att gå överallt. Priset är dock märkbart gatuljud och nattlivsljud för vissa rum.
Relaterade gästrecensioner
10
Ana
16 nov. 2024
·
Stannade 1 natt
We had a good time. Perfect location to 5ta Ave, restaurants & close to ferry. Will definitely come back.
We had a good time. Perfect location to 5ta Ave, restaurants & close to ferry. Will definitely come back.
10
Alexander
21 mars 2025
·
Stannade 1 natt
Great location!! Excellent valet.. close to everything
Great location!! Excellent valet.. close to everything
8
Kim
22 nov. 2025
·
Stannade 3 nätter
The room was really nice and the bed fantastic. The pool is awesome and the location is great. Close to ADO bus station and 1 min walk to Main Street tourist street
The room was really nice and the bed fantastic. The pool is awesome and the location is great. Close to ADO bus station and 1 min walk to Main Street tourist street
10
Ariana
25 nov. 2025
·
Stannade 1 natt
The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
8
Juan
23 aug. 2025
·
Stannade 4 nätter
Very easy to go walk around 5th Avenue and convenient to drive to Xcaret parks.
Very easy to go walk around 5th Avenue and convenient to drive to Xcaret parks.
10
Eddie Yan
24 jan. 2024
·
Stannade 4 nätter
The location is the best. Less than 5 minutes walk to ADO station without taking the taxi and 1 block to 5th Ave. It's in the heart of Playa Del Carmen. No need to take a taxi anywhere.
The location is the best. Less than 5 minutes walk to ADO station without taking the taxi and 1 block to 5th Ave. It's in the heart of Playa Del Carmen. No need to take a taxi anywhere.
10
JAE WOOK
2 jan. 2026
·
Stannade 2 nätter
플레야에서 숙박한다면 강추요^^ 루프탑수영장 야경최고구요 메인거리인 5번가도 한블럭앞이라 가까워좋아요~
플레야에서 숙박한다면 강추요^^ 루프탑수영장 야경최고구요 메인거리인 5번가도 한블럭앞이라 가까워좋아요~
8
Rogelio
12 mars 2023
·
Stannade 7 nätter
The service and the facilities are good and clean. The surrounding area is so noisy, and the rooms doesn’t have noise canceling windows.
The service and the facilities are good and clean. The surrounding area is so noisy, and the rooms doesn’t have noise canceling windows.
10
Alexander
2 mars 2025
·
Stannade 2 nätter
A must stay. Excellent location. Beach is literally a short block away!! Main Street with all restaurants a block away. Rooftop bar is a must. Valet was awesome.
A must stay. Excellent location. Beach is literally a short block away!! Main Street with all restaurants a block away. Rooftop bar is a must. Valet was awesome.
6
Jose
25 feb. 2025
·
Stannade 9 nätter
Great location , walking distance to everything . Hotel needs a lot of work , very noisy street
Great location , walking distance to everything . Hotel needs a lot of work , very noisy street
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Maten på plats får blandad feedback: flera gillade frukosten och måltider och drycker på taket, medan andra tyckte att frukosten var begränsad eller dålig och att dryckerna var för dyra eller svaga.
Relaterade gästrecensioner
10
JIN WOO
5 juni 2023
·
Stannade 3 nätter
rooftop pool is very nice, staff is nice, but breakfast is so so.
rooftop pool is very nice, staff is nice, but breakfast is so so.
6
Erik
29 jan. 2024
·
Stannade 5 nätter
The location of this property is great for shopping and nightlife. It’s close to the Cozumel ferry which is also a bonus. The whirlpool tub is a jetted tub on the deck, we were expecting a hot tub but ended up enjoying the jetted tub but it is small. Barely fits 2 people. The room was a good size but a little run down. Sliding pocket doors very hard to close, but has to be closed at night because of a lose window and whistling wind all night. Shower door leaks water all over the floor. The drinks are weak at the pool bar and the restaurant downstairs. The drinks are also $20-$22 USD so I’d expect to taste the booze. Food was bland at the pool bar and downstairs restaurant. Check in & out we’re good.
The location of this property is great for shopping and nightlife. It’s close to the Cozumel ferry which is also a bonus. The whirlpool tub is a jetted tub on the deck, we were expecting a hot tub but ended up enjoying the jetted tub but it is small. Barely fits 2 people. The room was a good size but a little run down. Sliding pocket doors very hard to close, but has to be closed at night because of a lose window and whistling wind all night. Shower door leaks water all over the floor. The drinks are weak at the pool bar and the restaurant downstairs. The drinks are also $20-$22 USD so I’d expect to taste the booze. Food was bland at the pool bar and downstairs restaurant. Check in & out we’re good.
8
Patrica Costello
8 sep. 2025
·
Stannade 5 nätter
The hotel was just ok. They offered a daily breakfast that was hard to eat. Very limited items and cheap- low quality meats/cheeses.
The hotel was just ok. They offered a daily breakfast that was hard to eat. Very limited items and cheap- low quality meats/cheeses.
10
Maria
30 maj 2025
·
Stannade 5 nätter
Todo nos gustó, excelente servicio, y además todo lo que queríamos visitar está muy cercas del hotel y aparte la los desayunos y el servicio en el restaurante, muchas Gracias !!😊
Todo nos gustó, excelente servicio, y además todo lo que queríamos visitar está muy cercas del hotel y aparte la los desayunos y el servicio en el restaurante, muchas Gracias !!😊
10
Rafael
18 juli 2024
·
Stannade 2 nätter
El hotel es de Hilton, ya eso lo hace estar bajo ciertos parámetros de mantener su calidad. En la quinta avenida. Taxis al lado. Los cuartos super cómodos, cama espectacular, baño hermoso y amplio. La atención del personal 10/10. Le rooftop bueno, si hace falta un poco de mantenimiento sobre el piso, pero eso no le quita merito a ser una muy buena opción para pasar el día y la noche. El restaurante del rooftop con su terraza, muy bueno, comida excelente, personal increíble. Arturo 11/10, además Cristina del lobby 11/10. Da gusto con personal así. Volvería si
El hotel es de Hilton, ya eso lo hace estar bajo ciertos parámetros de mantener su calidad. En la quinta avenida. Taxis al lado. Los cuartos super cómodos, cama espectacular, baño hermoso y amplio. La atención del personal 10/10. Le rooftop bueno, si hace falta un poco de mantenimiento sobre el piso, pero eso no le quita merito a ser una muy buena opción para pasar el día y la noche. El restaurante del rooftop con su terraza, muy bueno, comida excelente, personal increíble. Arturo 11/10, además Cristina del lobby 11/10. Da gusto con personal así. Volvería si
8
Tamar
29 mars 2025
·
Stannade 4 nätter
Great overall. Included breakfast
Great overall. Included breakfast
6
Flemming
14 juli 2024
·
Stannade 3 nätter
Check-in was not Hilton standard Limited customer focus !! Too many - do it yourself issues Bars and pool area open at restricted times Lift is old and not working properly Breakfast was good Apart from front desk the service was good
Check-in was not Hilton standard Limited customer focus !! Too many - do it yourself issues Bars and pool area open at restricted times Lift is old and not working properly Breakfast was good Apart from front desk the service was good
8
Edoardo
15 dec. 2023
·
Stannade 2 nätter
Well positioned close to the pedestrian area, nice rooms, nice breakfast
Well positioned close to the pedestrian area, nice rooms, nice breakfast
8
James
9 dec. 2025
·
Stannade 7 nätter
Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.
Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.
8
Sara
18 juni 2025
·
Stannade 6 nätter
The rooftop is amazing. Really great service. Good drinks and delicious food.
The rooftop is amazing. Really great service. Good drinks and delicious food.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Johan
25 nov. 2024
·
Stannade 3 nätter
Vi trivdes jättebra. Personalen var supertrevlig, och vi kände oss sedda hela tiden. Takterrassen är magisk med en härlig utsikt och en infinitypool mot havet. Vi hade rum med utsikt mot innergården så utsikten blir jubdörefter men det var rent och fräscht. Städningen var perfekt, alltid rena handdukar och nybäddad säng. Deras front desk manager hjälpte oss dessutom då vi åkt ifrån våra pass när vi lämnade för att åka till Tulum. Vi kommer boka de sista dagarna på denna resan så att vi får avsluta på detta hotellet.
Vi trivdes jättebra. Personalen var supertrevlig, och vi kände oss sedda hela tiden. Takterrassen är magisk med en härlig utsikt och en infinitypool mot havet. Vi hade rum med utsikt mot innergården så utsikten blir jubdörefter men det var rent och fräscht. Städningen var perfekt, alltid rena handdukar och nybäddad säng. Deras front desk manager hjälpte oss dessutom då vi åkt ifrån våra pass när vi lämnade för att åka till Tulum. Vi kommer boka de sista dagarna på denna resan så att vi får avsluta på detta hotellet.
10
Alicia
för 4 veckor sedan
·
Stannade 1 natt
El hotel esta muy limipio y bien cómodo super cerca de quinta avenida
El hotel esta muy limipio y bien cómodo super cerca de quinta avenida
10
Aurelie
9 aug. 2026
·
Stannade 3 nätter
Très bel hôtel avec une belle piscine en rooftop. Bon petit déjeuner, chambre spacieuse. Idéalement situé par rapport à la 5eme avenue
Très bel hôtel avec une belle piscine en rooftop. Bon petit déjeuner, chambre spacieuse. Idéalement situé par rapport à la 5eme avenue
10
ULISES
6 aug. 2026
·
Stannade 1 natt
El personal es amable. Excepto el valet parking. Lo mejor es la alberca y la vista al mar.
El personal es amable. Excepto el valet parking. Lo mejor es la alberca y la vista al mar.
4
JULIA
25 juli 2026
·
Stannade 1 natt
Location great but otherwise not worth the money. No activities, musty smell in room. Staff need to be more customer orientated.
Location great but otherwise not worth the money. No activities, musty smell in room. Staff need to be more customer orientated.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-18: 110.5528050830841USD
- 2026-09-19: 108.20662570266722USD
- 2026-09-20: 106.19073017921447USD
- 2026-09-21: 107.47037195549011USD
- 2026-09-22: 105.83925247993469USD
- 2026-09-23: 106.07723180694579USD
- 2026-09-24: 106.07723180694579USD
- 2026-09-25: 106.07723180694579USD
- 2026-09-26: 106.44050723648071USD
- 2026-09-27: 104.0058711742401USD
- 2026-09-28: 106.44050723648071USD
- 2026-09-29: 104.2908924167633USD
- 2026-09-30: 106.44050723648071USD
- 2026-10-01: 106.44050723648071USD
- 2026-10-02: 106.20279962539672USD
- 2026-10-03: 102.18512904167174USD
- 2026-10-04: 102.18512904167174USD
- 2026-10-05: 102.18512904167174USD
- 2026-10-06: 102.18512904167174USD
- 2026-10-07: 102.18512904167174USD
- 2026-10-08: 102.18512904167174USD
- 2026-10-09: 102.18512904167174USD
- 2026-10-10: 102.18512904167174USD
- 2026-10-11: 102.18512904167174USD
- 2026-10-12: 102.18512904167174USD
- 2026-10-13: 102.18512904167174USD
- 2026-10-14: 102.18512904167174USD
- 2026-10-15: 102.18512904167174USD
- 2026-10-16: 102.18512904167174USD
- 2026-10-17: 102.18512904167174USD
- 2026-10-18: 103.19706050949097USD
- 2026-10-19: 102.18512904167174USD
- 2026-10-20: 103.19706050949097USD
- 2026-10-21: 102.18512904167174USD
- 2026-10-22: 102.18512904167174USD
- 2026-10-23: 102.18512904167174USD
- 2026-10-24: 102.18512904167174USD
- 2026-10-25: 102.18512904167174USD
- 2026-10-26: 102.18512904167174USD
- 2026-10-27: 102.18512904167174USD
- 2026-10-28: 102.18512904167174USD
- 2026-10-29: 102.18512904167174USD
- 2026-10-30: 103.19706050949097USD
- 2026-10-31: 102.18512904167174USD
- 2026-11-01: 120.22959093132019USD
- 2026-11-02: 120.22959093132019USD
- 2026-11-03: 120.22959093132019USD
- 2026-11-04: 129.24680827903748USD
- 2026-11-05: 135.26830494003295USD
- 2026-11-06: 160.30612124176025USD
- 2026-11-07: 160.30612124176025USD
- 2026-11-08: 146.27932993583678USD
- 2026-11-09: 122.23341700859069USD
- 2026-11-10: 120.22959093132019USD
- 2026-11-11: 120.22959093132019USD
- 2026-11-12: 120.22959093132019USD
- 2026-11-13: 120.22959093132019USD
- 2026-11-14: 120.22959093132019USD
- 2026-11-15: 120.22959093132019USD
- 2026-11-16: 120.22959093132019USD
- 2026-11-17: 120.22959093132019USD
- 2026-11-18: 130.51534476242065USD
Kontakta boendet minst 72 timmar i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Om du planerar att ankomma efter 12.00 ska du kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Oljud utanför kan höras in på rummen.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och förbandslåda.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter).
- Kontaktfri utcheckning är tillgänglig.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för frukost enligt egen beställning: USD 19–22 för vuxna och USD 9.5–11 för barn (ungefärligt pris)
- Parkeringsavgift: USD 18 per natt
- Husdjursavgift: USD 25 per husdjur (varierar beroende på vistelsens längd)
- Avgift för tidig incheckning: USD 50 (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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Bagageförvaring
24-Hour Front Desk
Banquet Hall
Concierge Services
Grocery/Convenience Store
Laundry Facilities
Porter/Bellhop
Proposal/Romance Packages Available
Reception Hall
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Allmänt
Breakfast Available (surcharge)
Smoke-Free Property
Snack Bar/Deli
Not Wheelchair Accessible
Aktiviteter
Fitness Center (24-hour)
Full-Service Spa
Rooftop Terrace
Spa Services (on site)
Terrass
Parkering
Parkeringsservice
Parking (Covered)
Parking (Limited)
Parking (Self) (surcharge)
Internet
Gratis wi-fi