Name: Holiday Inn & Suites Rayong City Centre by IHG
Address: 554/4 Sukhumvit Road, Noen Phra, Rayong, Thailand, Rayong, Rayong Province, TH
Price range: US$40–US$69 per night
Rating: 9

What guests think

Holiday Inn & Suites Rayong City Centre by IHG draws praise for modern, spacious rooms, consistent cleanliness, a varied breakfast, and a rooftop pool/restaurant, in a central location beside a shopping mall with generally friendly, helpful staff.

Some guests report traffic noise and limited soundproofing, note the area feels more business oriented than resort like, and mention inconsistent service or English, pricey rooftop drinks occasionally served warm, and tight, steep parking. Facilities like the gym are appreciated, though a few mention maintenance issues, worn towels, or bathroom odours. Expect a comfortable, business friendly stay with convenient city access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the rooftop pool and the gym; the rooftop bar is popular but drinks are sometimes served warm and prices feel high. Several note tight, steep parking access; a minority mention gym maintenance issues.

Related guest reviews

10

Johan

23 Oct 2023

·

Stayed 2 nights

roof top restaurant amazing, pool great, close to shopping

10

Kent

5 Jul 2024

·

Stayed 1 night

Always my favourite hotel to stay in Rayong. The room design is neat and spacious. Very convenient to have a big shopping hall just at the side of the hotel. Only a bit challenging when driving into the car, quite steep and narrow.

10

Erik Åldstedt

6 Jun 2025

·

Stayed 4 nights

Hotel was nice and clean. The pool and the fitness room was great. The Thai food restaurant was great, though not very crowded.

8

Christoph

11 Nov 2025

·

Stayed 2 nights

Mein 2. Aufenthalt.... Bin zufriedener als nach dem 1. Aufenthalt. Endlich kalte Getränke in der Bar.... Preise in der Bar immer noch zu hoch Mitarbeiter freundlicher als beim 1. Aufenthalt, Zimmer okay, aber der Boden war auch in diesem Zimmer in einem schlechten Zustand. Kein 5-Sterne Hotel

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8

Thomas

27 Dec 2023

·

Stayed 2 nights

Mitt favoritt hotell i Rayong. Bor alltid her da det er nytt og moderne og ligger vegg i vegg med et lite kjøpesenter. De ansatte er super hyggelige og enkelte husker oss igjen selv om det kan gå år mellom hvert besøk. Wifi fungerer meget bra, senga er utmerket og rommet er fint. Frokostbufeen er stor. Helt greit treningsrom og et lite basseng på toppen av hotellet.

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6

Christoph

26 May 2025

·

Stayed 4 nights

Das Hotel liegt an einer stark befahrenen Strasse. Daher habe ich immer Ohrenstöpseln geschlafen. Das Hotel wird leider nicht gut unterhalten. Viele Defekte (z.B. Wassereintritt im Gym, defekte Türe im Gym...) und auch grosse Abnutzung. Im Restaurant wird nur italienisches Mineralwasser serviert. Das ist total daneben. Getränke werden an der Bar (Rooftop, outdoor) generell zu warm serviert. Bei diesen Temperaturen sind das Bier und die überteuerten Weine innert kurzer Zeit zu warm. Freundlichkeit der Mitarbeitenden ist unterschiedlich. Zimmer hell und eher klein. Pool nur 2 Liegen aber mit toller Aussicht

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10

Jan Erik

3 Jul 2025

·

Stayed 3 nights

Good location. Next to shopping mall. Good Wine connection restaurant next door. Beautiful roof top pool and perfect to relax after work.

8

Grace

25 Apr 2023

·

Stayed 1 night

I was a little bit skeptical to book here but at the same time I was curious how the suites will be in Rayong. It was definitely worth it, the hotel is located in the city centre, which is very close approximate to many other places if you have errands in the city, plus next to a small shopping mall which you can grab some fast foods or have a quick coffee fix at sbux. The suites was spacious and provided a mini kitchen area with coffee machine and a fridge. The cleanliness in the suites was on point. The tub was clean too which I really appreciate. A slight minus point for the bench in the shower room as the ceramic was very slippery and has a sharp edge, be very careful! The downside of the public facility was the hotel has a faulty design on their parking space within the building. The access is too narrow and as you can see the walls were damaged from many cars scratch and hit. The parking space outside the hotel is limited, hence you have to park in that shopping mall instead. Overall it was good suite, budget friendly and OK stay. I wish the hotel management could at least alternate the poor design on the shower bench.

10

dennis

28 Feb 2026

·

Stayed 2 nights

fin pool och skybar

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10

Kerry

18 Dec 2023

·

Stayed 4 nights

Good place with excellent breakfast. Nice gym and pool. Staff seem a bit inexperienced in some areas.

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Cleanliness

Overall cleanliness is consistently praised across rooms and public areas. Some note worn towels, bathroom odours, or occasional hot water or exhaust issues.

Related guest reviews

10

Nathanan

12 Oct 2025

·

Stayed 1 night

My go to place in downtown Rayong. Professionally kept. Clean and good foods.

10

Meng Chong

1 Dec 2024

·

Stayed 6 nights

Like the clean and comfy bed . Next to shopping mall , where plenty of restaurants to choose , Big C is on 2nd floor for groceries needs . Breakfast is fantastic for menu changes daily . Do not like the hotel toilet exhaust , seem not working fine as I can smell the not so pleasant smell . Overall , all is excellent during my stays .

10

bongki

18 Jan 2026

·

Stayed 2 nights

전체적으로 깨끗하고 아침은 적당히 좋았습니다 다만 뜨거운물이 욕실에 안나와서 샤워시에 추웠내요

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8

Christoph

11 Nov 2025

·

Stayed 2 nights

Mein 2. Aufenthalt.... Bin zufriedener als nach dem 1. Aufenthalt. Endlich kalte Getränke in der Bar.... Preise in der Bar immer noch zu hoch Mitarbeiter freundlicher als beim 1. Aufenthalt, Zimmer okay, aber der Boden war auch in diesem Zimmer in einem schlechten Zustand. Kein 5-Sterne Hotel

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6

Michael

9 Feb 2025

·

Stayed 7 nights

Very clean and quiet

10

marina

8 Jan 2026

·

Stayed 1 night

Snabb incheckning av trevlig personal. Killen som tog upp vårt bagage var toppen fixade nästa dags fortsatt resa. Rummet rent. Frukosten suverän allt du kan önska dig. Har bara bra saker att säga om detta hotell.

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10

giancarlo

20 Jan 2025

·

Stayed 2 nights

bello, confortevole e pulito

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10

Tim

13 Apr 2024

·

Stayed 26 nights

Excellent downtown hotel with everything nearby. The room was spacious and spotlessly clean. Staff were amazing and extra attentive, overall a fabulous stay

6

Jeffrey

20 Nov 2025

·

Stayed 1 night

A change of bath towels would be preferred. Towels are so worn and looked over used.

8

Sang Hak

8 Sept 2023

·

Stayed 1 night

정말 깨끗하고 편리한 위치에 자리하고 있으며 아침식사가 환상적임

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Rooms

Rooms are modern, spacious, and comfortable, with some praising city views and reliable Wi Fi. Drawbacks include traffic noise from limited soundproofing, lack of balconies in some rooms, and occasional layout hazards like slippery rugs.

Related guest reviews

10

Kent

5 Jul 2024

·

Stayed 1 night

Always my favourite hotel to stay in Rayong. The room design is neat and spacious. Very convenient to have a big shopping hall just at the side of the hotel. Only a bit challenging when driving into the car, quite steep and narrow.

10

Morten

2 Jan 2026

·

Stayed 1 night

Flott og moderne hotell, store og komfortable rom, meget god frokost med godt og variert utvalg. Særdeles hyggelig og høflig betjening.

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8

ROGER

28 Nov 2024

·

Stayed 2 nights

Hotel was great. Staff was wonderful. Unfortunately, there was a rug in the room that caused us to trip and nearly fall several times. The cleaning staff tried to secure it underneath the bed but it still caused problems and was slipping whenever we stepped down on it. Also, I was very disappointed that there was no balcony. Highly recommend for business travel but for leisure, I think I would choose another hotel.

10

Raigo

4 Jan 2026

·

Stayed 4 nights

Very big variety in breakfast options. Rooms are big and luxurious. Staff is welcoming. Probably the best option in the city

8

Thomas

27 Dec 2023

·

Stayed 2 nights

Mitt favoritt hotell i Rayong. Bor alltid her da det er nytt og moderne og ligger vegg i vegg med et lite kjøpesenter. De ansatte er super hyggelige og enkelte husker oss igjen selv om det kan gå år mellom hvert besøk. Wifi fungerer meget bra, senga er utmerket og rommet er fint. Frokostbufeen er stor. Helt greit treningsrom og et lite basseng på toppen av hotellet.

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6

Christoph

26 May 2025

·

Stayed 4 nights

Das Hotel liegt an einer stark befahrenen Strasse. Daher habe ich immer Ohrenstöpseln geschlafen. Das Hotel wird leider nicht gut unterhalten. Viele Defekte (z.B. Wassereintritt im Gym, defekte Türe im Gym...) und auch grosse Abnutzung. Im Restaurant wird nur italienisches Mineralwasser serviert. Das ist total daneben. Getränke werden an der Bar (Rooftop, outdoor) generell zu warm serviert. Bei diesen Temperaturen sind das Bier und die überteuerten Weine innert kurzer Zeit zu warm. Freundlichkeit der Mitarbeitenden ist unterschiedlich. Zimmer hell und eher klein. Pool nur 2 Liegen aber mit toller Aussicht

Translate

8

Grace

25 Apr 2023

·

Stayed 1 night

I was a little bit skeptical to book here but at the same time I was curious how the suites will be in Rayong. It was definitely worth it, the hotel is located in the city centre, which is very close approximate to many other places if you have errands in the city, plus next to a small shopping mall which you can grab some fast foods or have a quick coffee fix at sbux. The suites was spacious and provided a mini kitchen area with coffee machine and a fridge. The cleanliness in the suites was on point. The tub was clean too which I really appreciate. A slight minus point for the bench in the shower room as the ceramic was very slippery and has a sharp edge, be very careful! The downside of the public facility was the hotel has a faulty design on their parking space within the building. The access is too narrow and as you can see the walls were damaged from many cars scratch and hit. The parking space outside the hotel is limited, hence you have to park in that shopping mall instead. Overall it was good suite, budget friendly and OK stay. I wish the hotel management could at least alternate the poor design on the shower bench.

10

Tim

13 Apr 2024

·

Stayed 26 nights

Excellent downtown hotel with everything nearby. The room was spacious and spotlessly clean. Staff were amazing and extra attentive, overall a fabulous stay

10

Christian

25 Apr 2024

·

Stayed 1 night

i book this hotel sometimes because of the view and the rooftop pool, great rooms, bed a little bit on the firm side, but ok, good sound isolation of the rooms

10

James

3 Jan 2025

·

Stayed 1 night

can't say enough about this place. It is the tallest building in Rayong and the staff are just great! They are so helpful for me with trying to communicate with my family that live there as they speak minimal English and i speak minimal Thai. I appreciate everything the team does for me each time I am there. the hotel and rooms itself are beautiful, modern and comfy

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Service

Staff are frequently described as friendly, helpful, and efficient, with smooth check in and attentive teams. However, service consistency varies, with reports of front desk issues, limited English, or membership benefit handling problems.

Related guest reviews

10

John

6 Sept 2023

·

Stayed 3 nights

Outstanding hotel excellent staff too many to mention every aspect of this hotel is perfect. Excellent Breakfast restaurant staff all excellent!!! Front desk staff all excellent and helpful!!! Highly recommend Holiday inn Rayong!!!

10

marina

8 Jan 2026

·

Stayed 1 night

Snabb incheckning av trevlig personal. Killen som tog upp vårt bagage var toppen fixade nästa dags fortsatt resa. Rummet rent. Frukosten suverän allt du kan önska dig. Har bara bra saker att säga om detta hotell.

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8

Rupert

24 Jun 2025

·

Stayed 7 nights

hotel used as a stop over between flights. lovely staff and very comfortable

10

Sarah

30 Dec 2024

·

I went there for 7 nights and informed them 1 week prior to my arrival that I’m vegan. When I arrived the front desk staff simply ignored me and told that they don’t have any food for me. They can only offer me a salad. They let me run to the town and acted like as if it was my problem. After starving for 2 days i asked for a senior manager to discuss the issue with them. Luckily there were 2 outstanding people who made sure that I get proper food and will be looked after. At the breakfast I met One and she was super friendly and so caring. Not only to me but to all the guests. Same goes for the F&B manager Tristan who made sure that all my requirements are met and also went the extra mile to create several options for vegan food for me.Tristan and One are the reason why I enjoyed the stay there. But I highly recommend the management to train your front desk people as this behaviour was extremely rude and unacceptable.

10

Marina

2 Jan 2024

·

Stayed 5 nights

Fint hotell jättesköna sängar. Vänlig personal som hjälpte till med bokning av taxiresor m.m

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10

Vijay

16 Feb 2026

·

Stayed 3 nights

Beautiful hotel with helpful staff. Food options good and variety available. Easy to get about with amenities all available. Thank you Nhun and Arm for being so helpful and making our stay enjoyable.

10

Tony

19 Oct 2023

·

Stayed 2 nights

Excellent place and highly professional staff.. I’m looking forward to stay at this again!

2

Choh leh

27 Oct 2023

·

Stayed 2 nights

Bad service front counter. During check in time, the front desk Told me they will give me food and beverage discounts because i am member. During check out time, i have to paid full amount because they front desk unable to check if i’m member and it take 15min to check around, at the end i paid full amount because taxi waiting. Bot recommended

6

Robert

7 Jun 2023

·

Stayed 3 nights

Despite my excitment in stayibg at holiday inn in fact do not expect that level ofcservice you think you are getting from a holiday inn. As its not a main city the english is limited which means if you dont speak Thai you have problems and especially in requesting for things. Do yourself a favor as its next to the mall go there for food its a lot easier and nicer.

8

Kemoh

6 Jan 2025

·

Stayed 3 nights

Had a good stay overall due the hotel’s convenient location to the mall and tourist destinations. Service and staff courtesy could be improved. No information is available on local tourism.

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Location

Central location beside a shopping mall makes errands and dining easy, and it suits business travel. Downsides include a busy road, limited beach access, and being about 40 to 45 minutes from Koh Samet ferries.

Related guest reviews

10

Tineke

18 Feb 2025

·

Stayed 5 nights

Ligt aan een drukke weg, waar je maar op bepaalde punten over kon steken. Strand was ook 4 km lopen.

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10

Kent

5 Jul 2024

·

Stayed 1 night

Always my favourite hotel to stay in Rayong. The room design is neat and spacious. Very convenient to have a big shopping hall just at the side of the hotel. Only a bit challenging when driving into the car, quite steep and narrow.

10

Nathanan

5 Jun 2024

·

Stayed 2 nights

My go to place when I visit Rayong. Always feel relaxed thanks to the staffs and facilities. Great restaurants and a good shopping mall is right next door.

10

Jan Erik

3 Jul 2025

·

Stayed 3 nights

Good location. Next to shopping mall. Good Wine connection restaurant next door. Beautiful roof top pool and perfect to relax after work.

10

Sean

1 Sept 2024

·

Stayed 3 nights

We came to Rayong to visit a Buddhist temple, where we know some people. The hotel seems designed more for business travellers, which makes sense given its location, but it is a very nice hotel. The room was fine, the pool very nice, and there is a large shopping mall with restraurants close by.

8

Michael

25 Jan 2026

·

Stayed 3 nights

Good Hotel - Location not for Vacay

8

Shumpei

7 Jan 2024

·

Stayed 2 nights

The newer hotel around this area. The hotel is clean and nice service. I like IHG group. Next to the hotel there is a shopping center so that we can eat lunch dinner by walking 30 seconds from the hotel.

10

John

14 Apr 2025

·

Stayed 1 night

Last minute booking headed to Koh Samet to catch the ferry the next day. Warning the ferries are 40-45 minutes away but it worked out fine. Hotel was clean, comfortable, service great and bed very very comfy ,😁

10

maurice

6 Jul 2024

·

Stayed 2 nights

Great location

10

Chong

25 Jul 2023

·

Stayed 5 nights

Excellent hotel however the area needs to be upgraded.

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Dining

Breakfast draws strong praise for variety and quality. On site dining, including the rooftop venue and Elements, is well regarded, though some find the kitchen average and bar beverages overpriced or not cold enough.

Related guest reviews

10

Johan

23 Oct 2023

·

Stayed 2 nights

roof top restaurant amazing, pool great, close to shopping

10

Morten

2 Jan 2026

·

Stayed 1 night

Flott og moderne hotell, store og komfortable rom, meget god frokost med godt og variert utvalg. Særdeles hyggelig og høflig betjening.

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10

Raigo

4 Jan 2026

·

Stayed 4 nights

Very big variety in breakfast options. Rooms are big and luxurious. Staff is welcoming. Probably the best option in the city

8

Christoph

11 Nov 2025

·

Stayed 2 nights

Mein 2. Aufenthalt.... Bin zufriedener als nach dem 1. Aufenthalt. Endlich kalte Getränke in der Bar.... Preise in der Bar immer noch zu hoch Mitarbeiter freundlicher als beim 1. Aufenthalt, Zimmer okay, aber der Boden war auch in diesem Zimmer in einem schlechten Zustand. Kein 5-Sterne Hotel

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10

Victor

1 Dec 2025

·

Stayed 3 nights

Love the hotel and the view the restaurant Elements was great and also the breakfast was amazing I really have a great time room is so spacious can’t wait to go back

10

marina

8 Jan 2026

·

Stayed 1 night

Snabb incheckning av trevlig personal. Killen som tog upp vårt bagage var toppen fixade nästa dags fortsatt resa. Rummet rent. Frukosten suverän allt du kan önska dig. Har bara bra saker att säga om detta hotell.

Translate

6

Christoph

26 May 2025

·

Stayed 4 nights

Das Hotel liegt an einer stark befahrenen Strasse. Daher habe ich immer Ohrenstöpseln geschlafen. Das Hotel wird leider nicht gut unterhalten. Viele Defekte (z.B. Wassereintritt im Gym, defekte Türe im Gym...) und auch grosse Abnutzung. Im Restaurant wird nur italienisches Mineralwasser serviert. Das ist total daneben. Getränke werden an der Bar (Rooftop, outdoor) generell zu warm serviert. Bei diesen Temperaturen sind das Bier und die überteuerten Weine innert kurzer Zeit zu warm. Freundlichkeit der Mitarbeitenden ist unterschiedlich. Zimmer hell und eher klein. Pool nur 2 Liegen aber mit toller Aussicht

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10

Edward

7 Apr 2023

·

Stayed 1 night

Spacious modern rooms. Top floor restaurant is a hidden gem. The food was truly amazing.

10

Vijay

16 Feb 2026

·

Stayed 3 nights

Beautiful hotel with helpful staff. Food options good and variety available. Easy to get about with amenities all available. Thank you Nhun and Arm for being so helpful and making our stay enjoyable.

8

Wolfgang Paul

18 Apr 2022

·

Stayed 4 nights

Ordentlicher Standard, die Küche unterdurchschnittlich. Schade. WPL

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Month	Average price
January	US$76
February	US$67
March	US$68
April	US$70
May	US$72
June	US$63
July	US$64
August	US$69
September	US$70
October	US$68
November	US$74
December	US$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $69	19 $61
20 $58	21 $57	22 $58	23 $50	24 $50	25 $40	26 $48
27 $40	28 $44	29 $56	30 $43

Su	Mo	Tu	We	Th	Fr	Sa
				1 $43	2 $40	3 $50
4 $40	5 $43	6 $52	7 $42	8 $42	9 $48	10 $41
11 $49	12 $43	13 $43	14 $42	15 $42	16 $64	17 $56
18 $52	19 $43	20 $43	21 $44	22 $44	23 $44	24 $50
25 $44	26 $43	27 $43	28 $43	29 $43	30 $42	31 $41

Holiday Inn & Suites Rayong City Centre by IHG

Prices for Holiday Inn & Suites Rayong City Centre by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed (High Floor)

Standard Room, 2 Twin Beds (High Floor)

Suite, 1 Bedroom

Standard Room, 1 King Bed (High Floor)

Premium Room, Club , Sea View

Suite

Standard Room

Guest reviews of Holiday Inn & Suites Rayong City Centre by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn & Suites Rayong City Centre by IHG

Prices for upcoming dates