Balinese onsen ryokan Hakone Airu
502 $
/ Nacht
Ø-Preis Oktober
Preise für Balinese onsen ryokan Hakone Airu
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502 $
/ Nacht
Ø-Preis Oktober
Monatliche Durchschnittspreise
In Balinese onsen ryokan Hakone Airu liegt der Preis pro Nacht im günstigsten Monat (Juli) durchschnittlich bei 346 $ und im teuersten Monat (November) bei 524 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 410 $ |
| Februar | 351 $ |
| März | 461 $ |
| April | 490 $ |
| Mai | 417 $ |
| Juni | 346 $ |
| Juli | 346 $ |
| August | 355 $ |
| September | 364 $ |
| Oktober | 502 $ |
| November | 524 $ |
| Dezember | 449 $ |
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Okt · 502 $
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Am teuersten: November (ca. 524 $)
Am günstigsten: Juli (ca. 346 $)
Über diese Unterkunft
Erleben Sie heiße Quellen und Massagen vor Ort in diesem luxuriösen Ryokan im Herzen von Hakone, mit privaten Balkonen in jedem Zimmer.
Lage
Mitten in der Gegend Yumoto, einem Stadtteil von Hakone, und in einem Einkaufsviertel und in der Nähe eines Bahnhofs, befindet sich Hakone Airu. Burg Odawara und Hakone-Schrein gehören zu den wichtigen Sehenswürdigkeiten, während Onsen von Hakone und Hakone Gora Park einen Ausflug wert sind, wenn du etwas Aufregendes unternehmen möchtest. Lass dir diese Attraktion nicht entgehen: Hakone Kowakien Yunessun.
Parkmöglichkeiten
Restaurant
Nichtraucher-Zimmer
Zimmerservice
Parkservice
Reinigung
Gästebewertungen zu Balinese onsen ryokan Hakone Airu
8.8
Fantastisch
Basierend auf 763 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Das Balinese Onsen Ryokan Hakone Airu wird für seine privaten In-Room-Onsen, das freundliche und zuvorkommende Personal sowie das großzügige Menüangebot sehr gelobt. Wiederkehrende Hinweise in vielen Bewertungen beziehen sich jedoch auf den steilen Anstieg und die festen Zeitpläne.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Das Balinese Onsen Ryokan Hakone Airu wird für seine privaten In-Room-Onsen, das freundliche und zuvorkommende Personal sowie das großzügige Menüangebot sehr gelobt. Wiederkehrende Hinweise in vielen Bewertungen beziehen sich jedoch auf den steilen Anstieg und die festen Zeitpläne.
Viele Gäste schätzen die wunderschön präsentierten Frühstücks- und Abendessen, die in privaten Räumen serviert werden, während andere die Aromen als mittelmäßig, zu Fischlastig oder wiederholend empfinden und gelegentliche Zusatzkosten für zusätzliche Getränke vermerken. Die Zimmer sind geräumig und beruhigend mit Bergblick und Tatami-Matten, aber einige erwähnen veraltete Armaturen, begrenzte Sitzgelegenheiten oder fehlende Privatsphäre am Balkon/der Dusche, Probleme mit der Temperaturregelung und gelegentlich schwaches WLAN. Die Lage ist in der Nähe des Bahnhofs Hakone-Yumoto, erfordert aber einen sehr steilen Fußweg, mit einem unregelmäßigen Shuttle-Service und manchmal schwieriger Taxibuchung. Erwarten Sie einen ruhigen, serviceorientierten Aufenthalt, der sich auf private Onsen-Zeit und Menüs konzentriert, wobei Logistik und Zeitplanung im Voraus zu berücksichtigen sind.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Die hoteleigenen Bäder und die privaten Wannen in den Zimmern sind ein Highlight, und mehrere Gäste schätzen die verfügbaren Massagen. Die Unterstützung beim Transport ist begrenzt, da der Shuttle zum Bahnhof unregelmäßig verkehrt und Taxis manchmal schwer zu bekommen sind.
Ähnliche Gästebewertungen
10
Ashleigh
29. Apr. 2025
·
Aufenthalt für eine Nacht
With top notch experience options for dining, massage booking options, and private onsens, it doesn't get much better than this wonderful location. There isn't a spectacular view, but it is decent, and the room, and how they treat you, is astounding. From an awesome lobby and common areas, to a spacious room and incredible experience, this is a place I would love to return to.
With top notch experience options for dining, massage booking options, and private onsens, it doesn't get much better than this wonderful location. There isn't a spectacular view, but it is decent, and the room, and how they treat you, is astounding. From an awesome lobby and common areas, to a spacious room and incredible experience, this is a place I would love to return to.
10
Pamela Denise
29. Sept. 2025
·
Aufenthalt für eine Nacht
Please understand the room benefit of a drink credit is not applied to your bar tab. That is some drinks they put in the room at the start of your stay and call complimentary. We had drinks each night thinking we were using this credit and owed at the end. It is difficult to get a cab and the shuttle is rare. Definitely take a cab to the onsen. The hill is more than 20 minutes walk from station.
Please understand the room benefit of a drink credit is not applied to your bar tab. That is some drinks they put in the room at the start of your stay and call complimentary. We had drinks each night thinking we were using this credit and owed at the end. It is difficult to get a cab and the shuttle is rare. Definitely take a cab to the onsen. The hill is more than 20 minutes walk from station.
10
Kevin
19. Aug. 2025
·
Aufenthalt für eine Nacht
Excellent service, incredible amenities! 10 out of 10
Excellent service, incredible amenities! 10 out of 10
10
Josette
4. Mai 2025
·
Aufenthalt für eine Nacht
2 adults stayed in Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal overnight. The service was impeccable the moment we walked in. The staff spoke English well and were very friendly. Checking in was easy. We got a call a before dinner and went to the dining area for a private room meal. The meals were beautifully presented and delicious! Our breakfast the next day was also the same quality and amazing. We wish we had a menu for the breakfast menu too so we know what delicious food we were eating! The room was spacious. There is tea and water in the fridge. They provide yukatas and everything skincare, body care and hygiene products. During our mealtime, they prepared the futons for us so we returned to our beds already made! The private onsen was the best experience and could fit 2 adults. Very worth it for those who haven’t experienced it before. We had an relaxing and wonderful experience. Our only regret was that we only stayed one night. Highly recommend! Thank you! We arrived at Hakone-Yumoto station late at ~5:30PM and the shuttle buses had stopped so we ended up walking. But the hills were steep so don't walk especially if you have large and multiple luggage. If you can, take a taxi or the shuttle bus for a small fee directly to the hotel or take the bus labelled K - 325 with Yumoto-Nakajuku as a stop. This will drop you off at a building next to the hotel. You can take this bus back from the hotel to Hakone-Yumoto station.
2 adults stayed in Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal overnight. The service was impeccable the moment we walked in. The staff spoke English well and were very friendly. Checking in was easy. We got a call a before dinner and went to the dining area for a private room meal. The meals were beautifully presented and delicious! Our breakfast the next day was also the same quality and amazing. We wish we had a menu for the breakfast menu too so we know what delicious food we were eating! The room was spacious. There is tea and water in the fridge. They provide yukatas and everything skincare, body care and hygiene products. During our mealtime, they prepared the futons for us so we returned to our beds already made! The private onsen was the best experience and could fit 2 adults. Very worth it for those who haven’t experienced it before. We had an relaxing and wonderful experience. Our only regret was that we only stayed one night. Highly recommend! Thank you! We arrived at Hakone-Yumoto station late at ~5:30PM and the shuttle buses had stopped so we ended up walking. But the hills were steep so don't walk especially if you have large and multiple luggage. If you can, take a taxi or the shuttle bus for a small fee directly to the hotel or take the bus labelled K - 325 with Yumoto-Nakajuku as a stop. This will drop you off at a building next to the hotel. You can take this bus back from the hotel to Hakone-Yumoto station.
10
Minh
7. Juli 2025
·
Aufenthalt für 2 Nächte
The room was cozy, the outdoor Onsen was fantastic. We love the privacy and the Mountain View. The staff was well trained and extremely helpful, especially the food servers. We enjoyed every moment of our two night stay. One issue that can be improved is the lack of a shuttle service for the guests. The Ryokan is on a rather steep slope and dragging our luggage back and forth was a real choir. Difficult to get a taxi from the Ryokan and the shuttle bus was not readily available. The Ryokan should have a van and a driver to ferry people back and forth between the Ryokan and the town. Charge a bit more to cover the cost, we for one, will gladly pay for the convenience! Overall, well done, and thanks.
The room was cozy, the outdoor Onsen was fantastic. We love the privacy and the Mountain View. The staff was well trained and extremely helpful, especially the food servers. We enjoyed every moment of our two night stay. One issue that can be improved is the lack of a shuttle service for the guests. The Ryokan is on a rather steep slope and dragging our luggage back and forth was a real choir. Difficult to get a taxi from the Ryokan and the shuttle bus was not readily available. The Ryokan should have a van and a driver to ferry people back and forth between the Ryokan and the town. Charge a bit more to cover the cost, we for one, will gladly pay for the convenience! Overall, well done, and thanks.
10
Leo John
7. März 2023
·
Aufenthalt für eine Nacht
Great private onsen with great view. Great staff service. The hotel is located on steep hill, so they recommend you take a taxi or a shuttle bus that only runs in limited time slots. Unfortunately, the Uber app kept crashing on me whenever I tried to hail a taxi and I don't have a local Japan phone number to install the other taxi apps. Luckily for me and my partner, our stay was only one night, so we left our luggage back at a hotel in Tokyo and braved the hill.
Great private onsen with great view. Great staff service. The hotel is located on steep hill, so they recommend you take a taxi or a shuttle bus that only runs in limited time slots. Unfortunately, the Uber app kept crashing on me whenever I tried to hail a taxi and I don't have a local Japan phone number to install the other taxi apps. Luckily for me and my partner, our stay was only one night, so we left our luggage back at a hotel in Tokyo and braved the hill.
10
Beata
21. Aug. 2025
·
Aufenthalt für eine Nacht
Ein herzliches und zuvorkommendes Personal, tolles Essen und ein ruhiges Ryokan. Der Onsen Bereich lädt zum Entspannen ein. Gute Anbindung mit dem Hakone Free Pass.
Ein herzliches und zuvorkommendes Personal, tolles Essen und ein ruhiges Ryokan. Der Onsen Bereich lädt zum Entspannen ein. Gute Anbindung mit dem Hakone Free Pass.
10
Loretta
9. Jan. 2024
·
Aufenthalt für eine Nacht
Beautiful hotel, with amazing sweet staff, the room was amazing especially the private outdoor onsen in our room. There are also 2 public onsens available on the ground level. Rarely full as most people are in their private room onsen. Close to the train station, and an easy walk into town. A little uphill walk, with suitcases, maybe a challenge, but otherwise, great location! We walked up and down to the train station without a problem. We will be back!!
Beautiful hotel, with amazing sweet staff, the room was amazing especially the private outdoor onsen in our room. There are also 2 public onsens available on the ground level. Rarely full as most people are in their private room onsen. Close to the train station, and an easy walk into town. A little uphill walk, with suitcases, maybe a challenge, but otherwise, great location! We walked up and down to the train station without a problem. We will be back!!
8
Cheng
5. Feb. 2023
·
Aufenthalt für eine Nacht
Felt it’s a little overcharged but the experience was good overall. The outdoor onsen is highly recommended. Dinner service is good. Only suggestion I would give is that if the hotel can organise pick up from station that’ll be even more considerate as it’s uphill walk from station and a bit of a distance
Felt it’s a little overcharged but the experience was good overall. The outdoor onsen is highly recommended. Dinner service is good. Only suggestion I would give is that if the hotel can organise pick up from station that’ll be even more considerate as it’s uphill walk from station and a bit of a distance
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Sauberkeit
Die Zimmer und Gemeinschaftsbereiche werden in den Bewertungen häufig als sehr sauber oder makellos beschrieben. Eine geringere Anzahl berichtet von Problemen wie Insekten, Schimmel oder gelegentlichen Mängeln.
Ähnliche Gästebewertungen
6
yingmei
18. Juli 2025
·
Aufenthalt für 2 Nächte
I stayed in the hotel for two nights and was bitten by insects many times. I asked the waitress and she said they were small mosquito bites. But when I got back to Tokyo, the physician said those were insect bites, not mosquito bites and got a proscription of some medicine. The bitten areas were hard and painful and some pus came out.
I stayed in the hotel for two nights and was bitten by insects many times. I asked the waitress and she said they were small mosquito bites. But when I got back to Tokyo, the physician said those were insect bites, not mosquito bites and got a proscription of some medicine. The bitten areas were hard and painful and some pus came out.
10
Marlyn
9. Mai 2025
·
Aufenthalt für eine Nacht
Clean and hospitable hosts
Clean and hospitable hosts
6
LISANDRO
15. Sept. 2024
·
Aufenthalt für eine Nacht
I liked the breakfast and dinner. The staff was very helpful. I did not like the charges for every lil thing. Seems like they nickel and dime their guests. The rooms were very worn. At one point I had to kill a big spider and water bugs. The pjs provided were heavily worked and so were the yucatas. Many of the room appliances were rusty or not working. Did not meet the expectations for a close 600 a night rate.
I liked the breakfast and dinner. The staff was very helpful. I did not like the charges for every lil thing. Seems like they nickel and dime their guests. The rooms were very worn. At one point I had to kill a big spider and water bugs. The pjs provided were heavily worked and so were the yucatas. Many of the room appliances were rusty or not working. Did not meet the expectations for a close 600 a night rate.
10
Jessica
18. Sept. 2025
·
Aufenthalt für 2 Nächte
Clean room, very nice staff, great food
Clean room, very nice staff, great food
10
Marjorie
16. Dez. 2025
·
Aufenthalt für eine Nacht
Spotless room! Loved our in room onsen. Dinner and breakfast in our private dining room were fantastic. The staff was friendly and helpful!
Spotless room! Loved our in room onsen. Dinner and breakfast in our private dining room were fantastic. The staff was friendly and helpful!
8
MICHIKO
4. Mai 2022
·
Aufenthalt für eine Nacht
部屋風呂壁のカビが気になりました。 お料理やスタッフの対応は、とても良かったです。
部屋風呂壁のカビが気になりました。 お料理やスタッフの対応は、とても良かったです。
10
Daniel
28. Okt. 2025
·
Aufenthalt für 2 Nächte
Servicen var helt i top. Der var rent og ryddeligt. Alt var perfekt.
Servicen var helt i top. Der var rent og ryddeligt. Alt var perfekt.
6
Steve
27. Aug. 2024
·
Aufenthalt für eine Nacht
Property was beautiful. Staff great. Food was only ok-must be an adventurous eater. Room was fine but not the cleanest. Cost is very high for what you get.
Property was beautiful. Staff great. Food was only ok-must be an adventurous eater. Room was fine but not the cleanest. Cost is very high for what you get.
10
Hongyu
3. Nov. 2025
·
Aufenthalt für eine Nacht
The room was spotless, the linen was comfy and smelled fresh. The stuff was super polite. We enjoyed the in-suite onsen very much, also impressed by the artistically presented delicious half board meal and the breakfast.
The room was spotless, the linen was comfy and smelled fresh. The stuff was super polite. We enjoyed the in-suite onsen very much, also impressed by the artistically presented delicious half board meal and the breakfast.
10
takashi
12. Jan. 2026
·
Aufenthalt für eine Nacht
清潔でした
清潔でした
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Geräumige Tatamizimmer mit privaten In-Room-Onsen und Bergblick werden sehr gelobt, und die Futons sind im Allgemeinen bequem. Einige erwähnen veraltete Armaturen, begrenzte Sitzgelegenheiten oder fehlende Privatsphäre am Balkon/der Dusche, Eigenheiten bei der Temperaturregelung und gelegentlich schwaches oder langsames WLAN.
Ähnliche Gästebewertungen
10
Lai Chun
2. Aug. 2024
·
Aufenthalt für eine Nacht
Very discreet and very quiet hotel (only 15 rooms). Room was big (good enough for three tatami with room to spare), has a small terrace with our own hot spring bath. It was a very relaxing experience soaking in the hot bath during the morning while enjoying the green mountain scenery. Location is a bit out of the way and up on a winding slope, but who cares, I didn’t feel the need to go out when I was there.
Very discreet and very quiet hotel (only 15 rooms). Room was big (good enough for three tatami with room to spare), has a small terrace with our own hot spring bath. It was a very relaxing experience soaking in the hot bath during the morning while enjoying the green mountain scenery. Location is a bit out of the way and up on a winding slope, but who cares, I didn’t feel the need to go out when I was there.
10
WeiWei
15. Feb. 2025
·
Aufenthalt für 2 Nächte
I loved my stay at Hakone Airu. It was peaceful, quiet and the staff were able to speak English. The facility was very tourist friendly. I absolutely loved the private onsen and being able to dip in and out whenever we liked. The lounge space next to the private onsen is such a bonus. The bathroom and shower were very clean as well. The only slight discomfort was the fact the shower is exposed to the outside so can be very cold when you initially step in the shower during winter time.
I loved my stay at Hakone Airu. It was peaceful, quiet and the staff were able to speak English. The facility was very tourist friendly. I absolutely loved the private onsen and being able to dip in and out whenever we liked. The lounge space next to the private onsen is such a bonus. The bathroom and shower were very clean as well. The only slight discomfort was the fact the shower is exposed to the outside so can be very cold when you initially step in the shower during winter time.
10
BANG PHI
4. Aug. 2024
·
Aufenthalt für eine Nacht
Had a great stay at Hakone Airu, the service was quick and polite, and the rooms were great. They also gave a lot of food for dinner and breakfast. the ryokan itself was quiet, clean, and we'll maintained. I would recommend this place to anyone. The only thing I would say could use improvement is that the wifi is very weak.
Had a great stay at Hakone Airu, the service was quick and polite, and the rooms were great. They also gave a lot of food for dinner and breakfast. the ryokan itself was quiet, clean, and we'll maintained. I would recommend this place to anyone. The only thing I would say could use improvement is that the wifi is very weak.
10
Minh
7. Juli 2025
·
Aufenthalt für 2 Nächte
The room was cozy, the outdoor Onsen was fantastic. We love the privacy and the Mountain View. The staff was well trained and extremely helpful, especially the food servers. We enjoyed every moment of our two night stay. One issue that can be improved is the lack of a shuttle service for the guests. The Ryokan is on a rather steep slope and dragging our luggage back and forth was a real choir. Difficult to get a taxi from the Ryokan and the shuttle bus was not readily available. The Ryokan should have a van and a driver to ferry people back and forth between the Ryokan and the town. Charge a bit more to cover the cost, we for one, will gladly pay for the convenience! Overall, well done, and thanks.
The room was cozy, the outdoor Onsen was fantastic. We love the privacy and the Mountain View. The staff was well trained and extremely helpful, especially the food servers. We enjoyed every moment of our two night stay. One issue that can be improved is the lack of a shuttle service for the guests. The Ryokan is on a rather steep slope and dragging our luggage back and forth was a real choir. Difficult to get a taxi from the Ryokan and the shuttle bus was not readily available. The Ryokan should have a van and a driver to ferry people back and forth between the Ryokan and the town. Charge a bit more to cover the cost, we for one, will gladly pay for the convenience! Overall, well done, and thanks.
8
Lloyd
29. Dez. 2024
·
Aufenthalt für 2 Nächte
Very nice resort, focused on rest and relaxation. The staff were very responsive, and took care of everything. There is no exercise room, and no western style chairs in the rooms.
Very nice resort, focused on rest and relaxation. The staff were very responsive, and took care of everything. There is no exercise room, and no western style chairs in the rooms.
10
Adam
18. Nov. 2025
·
Aufenthalt für 2 Nächte
Beautiful room, spacious, has an amazing onsen bath for yourself. The breakfast and dinner sets were amazing as well. Staff are helpful and friendly. The area to get here can be a bit tricky so make sure to use the shuttle from the station to get here, walking back isn't as bad as you're going downhill. Overall, my wife and I loved it and hope to be back soon.
Beautiful room, spacious, has an amazing onsen bath for yourself. The breakfast and dinner sets were amazing as well. Staff are helpful and friendly. The area to get here can be a bit tricky so make sure to use the shuttle from the station to get here, walking back isn't as bad as you're going downhill. Overall, my wife and I loved it and hope to be back soon.
8
YUKA
2. März 2025
·
Aufenthalt für eine Nacht
お部屋のお風呂も源泉掛け流しで、しかも広く、景色もよく、最高に気持ちが良いです。お部屋にソファーがあればなお良かったです。
お部屋のお風呂も源泉掛け流しで、しかも広く、景色もよく、最高に気持ちが良いです。お部屋にソファーがあればなお良かったです。
8
Max
1. Juli 2025
·
Aufenthalt für 2 Nächte
While this property could use a renovation as some of the rooms and components appear to be aging, this was a lovely stay and the staff were incredible throughout our entire time. This is a great middle of the road option for people to look for if they would like a private onsen.
While this property could use a renovation as some of the rooms and components appear to be aging, this was a lovely stay and the staff were incredible throughout our entire time. This is a great middle of the road option for people to look for if they would like a private onsen.
6
Bilal
3. Aug. 2025
·
Aufenthalt für eine Nacht
Good overall. Nice amenities and onsen in the room. Food was overall ok. Internet access was slow.
Good overall. Nice amenities and onsen in the room. Food was overall ok. Internet access was slow.
10
Hon Wah
8. Okt. 2023
·
Aufenthalt für eine Nacht
Overall is good, the only one thing is privacy in the private hot spring area and shower room is not enough privacy. I thing they can make some more plant to enhance the transparency.
Overall is good, the only one thing is privacy in the private hot spring area and shower room is not enough privacy. I thing they can make some more plant to enhance the transparency.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Personal wird von allen Seiten als freundlich, aufmerksam und zuvorkommend gelobt, einschließlich der Berücksichtigung von Ernährungsbedürfnissen und sogar des Versands vergessener Gegenstände. Einige Gäste erwähnen jedoch strenge Zeitpläne, Erinnerungen an den frühen Check-out und gelegentliche Kommunikationsprobleme.
Ähnliche Gästebewertungen
8
Nina
28. Juni 2024
·
Aufenthalt für eine Nacht
This morning we were supposed to take the taxi to the train station and the hotel said they had reserved two taxi for us. But the hotel told us both taxis couldn’t come right before we had to leave, we had to walk to the station in the rain. We almost miss the train.
This morning we were supposed to take the taxi to the train station and the hotel said they had reserved two taxi for us. But the hotel told us both taxis couldn’t come right before we had to leave, we had to walk to the station in the rain. We almost miss the train.
8
wun pong
24. Juni 2025
·
Aufenthalt für eine Nacht
It’s a nice hotel but you can see its age. Service is excellent but I get a bunch of messages from the hotel to remind me what not to do which makes me feel a little uncomfortable.
It’s a nice hotel but you can see its age. Service is excellent but I get a bunch of messages from the hotel to remind me what not to do which makes me feel a little uncomfortable.
8
Katy
24. Feb. 2026
·
Aufenthalt für 2 Nächte
The staff were very helpful, especially in trying to account for my husband's dietary requirements. The room was spacious and comfortable, and the private onsen was wonderful. I enjoyed the food a lot and I recommend trying the shonan gin tonic! It cost us 800 yen to reach Hakone Airu by taxi from the train station. You can take the shuttle bus for 200 yen, but I'd note that it would be difficult to ride it with large suitcases.
The staff were very helpful, especially in trying to account for my husband's dietary requirements. The room was spacious and comfortable, and the private onsen was wonderful. I enjoyed the food a lot and I recommend trying the shonan gin tonic! It cost us 800 yen to reach Hakone Airu by taxi from the train station. You can take the shuttle bus for 200 yen, but I'd note that it would be difficult to ride it with large suitcases.
8
Keny
2. Okt. 2025
·
Aufenthalt für eine Nacht
Overall great experience. Would have given them a 5/5 stars, but unfortunately had an unpleasant encounter with checkout. Upon checking in, we were told that our checkout is 11 AM. Our booking information also said checkout is 11AM. At 10:10 AM, we received a phone call that we were late for checkout. Tried to reconfirm with staff that our checkout time was 11 AM, but we were told no and that we must check out immediately. We were just about to use our private onsen one last time, but unfortunately were not able to as we rushed out of the hotel room.
Overall great experience. Would have given them a 5/5 stars, but unfortunately had an unpleasant encounter with checkout. Upon checking in, we were told that our checkout is 11 AM. Our booking information also said checkout is 11AM. At 10:10 AM, we received a phone call that we were late for checkout. Tried to reconfirm with staff that our checkout time was 11 AM, but we were told no and that we must check out immediately. We were just about to use our private onsen one last time, but unfortunately were not able to as we rushed out of the hotel room.
6
Blanca
25. Sept. 2025
·
Aufenthalt für eine Nacht
After checking in, I received a rude message from the hotel stating that foreign tourists are a problem for Japan because of their supposed bad manners.
After checking in, I received a rude message from the hotel stating that foreign tourists are a problem for Japan because of their supposed bad manners.
10
Ioana
11. Nov. 2025
·
Aufenthalt für eine Nacht
I had a great stay at Hakone Airu, but I want to highlight that the staff is incredible and they do anything in their power for people to feel welcome. I had forgotten something at the hotel and they shipped it to my next location in Tokyo immediately - really appreciate their promptitudine!
I had a great stay at Hakone Airu, but I want to highlight that the staff is incredible and they do anything in their power for people to feel welcome. I had forgotten something at the hotel and they shipped it to my next location in Tokyo immediately - really appreciate their promptitudine!
10
Sarah
22. Juni 2025
·
Aufenthalt für eine Nacht
This was one of our favourite stays in Japan. The staff were super accommodating to me and my dietary restrictions which I appreciated so much! One person in our party left something behind and the hotel staff we super nice and helpful to send the item to them at our next hotel. We will make sure to stay here again our next time in Japan.
This was one of our favourite stays in Japan. The staff were super accommodating to me and my dietary restrictions which I appreciated so much! One person in our party left something behind and the hotel staff we super nice and helpful to send the item to them at our next hotel. We will make sure to stay here again our next time in Japan.
4
Peter
21. Jan. 2025
·
I would not stay here again. 2nd cup of coffee was extra. Everything extra. Staff has poor communication skills, does not understand. No one is helpful- rules, rules, rules. No management visible or available. Did not honor Expedia perks. Overall not good.
I would not stay here again. 2nd cup of coffee was extra. Everything extra. Staff has poor communication skills, does not understand. No one is helpful- rules, rules, rules. No management visible or available. Did not honor Expedia perks. Overall not good.
10
Phyllis
5. Dez. 2023
·
Aufenthalt für eine Nacht
Friendly staff , Hotel food is excellent , only complaint is check out too early @10AM .
Friendly staff , Hotel food is excellent , only complaint is check out too early @10AM .
10
Derrick
25. Okt. 2025
·
Aufenthalt für eine Nacht
Amazing from the moment you check in to when you check-out. Room with onsen was spectacular. We selected the Japanese dinner and breakfast options which were different foods we were use to but so delicious. The facility is beautiful and so clean. Staff is the best we experienced in our visit in Japan. Staff even walked us to the bus stop.Highly recommend.
Amazing from the moment you check in to when you check-out. Room with onsen was spectacular. We selected the Japanese dinner and breakfast options which were different foods we were use to but so delicious. The facility is beautiful and so clean. Staff is the best we experienced in our visit in Japan. Staff even walked us to the bus stop.Highly recommend.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Lage
In der Nähe des Bahnhofs Hakone-Yumoto und der Buslinien, aber der Zugang beinhaltet einen kurzen, sehr steilen Hügel. Die Häufigkeit des Shuttles ist begrenzt und Taxis können knapp sein, so dass das Gehen mit Gepäck eine Herausforderung darstellen kann.
Ähnliche Gästebewertungen
10
Lai Chun
2. Aug. 2024
·
Aufenthalt für eine Nacht
Very discreet and very quiet hotel (only 15 rooms). Room was big (good enough for three tatami with room to spare), has a small terrace with our own hot spring bath. It was a very relaxing experience soaking in the hot bath during the morning while enjoying the green mountain scenery. Location is a bit out of the way and up on a winding slope, but who cares, I didn’t feel the need to go out when I was there.
Very discreet and very quiet hotel (only 15 rooms). Room was big (good enough for three tatami with room to spare), has a small terrace with our own hot spring bath. It was a very relaxing experience soaking in the hot bath during the morning while enjoying the green mountain scenery. Location is a bit out of the way and up on a winding slope, but who cares, I didn’t feel the need to go out when I was there.
10
Jacob
20. Nov. 2024
·
Aufenthalt für 3 Nächte
This hotel was excellent - fantastic and helpful service, very clean both in the rooms and in the common areas, great food, serene atmosphere, and generously sized rooms. Our room had a balcony with a private onsen, which was absolutely worth the splurge. The view was beautiful. I was pleasantly surprised by how comfy the futons were when we slept. The location was convenient to the bus lines but still so peaceful and quiet. 10/10 stars, without hesitation. I would love to come back!
This hotel was excellent - fantastic and helpful service, very clean both in the rooms and in the common areas, great food, serene atmosphere, and generously sized rooms. Our room had a balcony with a private onsen, which was absolutely worth the splurge. The view was beautiful. I was pleasantly surprised by how comfy the futons were when we slept. The location was convenient to the bus lines but still so peaceful and quiet. 10/10 stars, without hesitation. I would love to come back!
10
Pamela Denise
29. Sept. 2025
·
Aufenthalt für eine Nacht
Please understand the room benefit of a drink credit is not applied to your bar tab. That is some drinks they put in the room at the start of your stay and call complimentary. We had drinks each night thinking we were using this credit and owed at the end. It is difficult to get a cab and the shuttle is rare. Definitely take a cab to the onsen. The hill is more than 20 minutes walk from station.
Please understand the room benefit of a drink credit is not applied to your bar tab. That is some drinks they put in the room at the start of your stay and call complimentary. We had drinks each night thinking we were using this credit and owed at the end. It is difficult to get a cab and the shuttle is rare. Definitely take a cab to the onsen. The hill is more than 20 minutes walk from station.
10
Minh
7. Juli 2025
·
Aufenthalt für 2 Nächte
The room was cozy, the outdoor Onsen was fantastic. We love the privacy and the Mountain View. The staff was well trained and extremely helpful, especially the food servers. We enjoyed every moment of our two night stay. One issue that can be improved is the lack of a shuttle service for the guests. The Ryokan is on a rather steep slope and dragging our luggage back and forth was a real choir. Difficult to get a taxi from the Ryokan and the shuttle bus was not readily available. The Ryokan should have a van and a driver to ferry people back and forth between the Ryokan and the town. Charge a bit more to cover the cost, we for one, will gladly pay for the convenience! Overall, well done, and thanks.
The room was cozy, the outdoor Onsen was fantastic. We love the privacy and the Mountain View. The staff was well trained and extremely helpful, especially the food servers. We enjoyed every moment of our two night stay. One issue that can be improved is the lack of a shuttle service for the guests. The Ryokan is on a rather steep slope and dragging our luggage back and forth was a real choir. Difficult to get a taxi from the Ryokan and the shuttle bus was not readily available. The Ryokan should have a van and a driver to ferry people back and forth between the Ryokan and the town. Charge a bit more to cover the cost, we for one, will gladly pay for the convenience! Overall, well done, and thanks.
10
Adam
18. Nov. 2025
·
Aufenthalt für 2 Nächte
Beautiful room, spacious, has an amazing onsen bath for yourself. The breakfast and dinner sets were amazing as well. Staff are helpful and friendly. The area to get here can be a bit tricky so make sure to use the shuttle from the station to get here, walking back isn't as bad as you're going downhill. Overall, my wife and I loved it and hope to be back soon.
Beautiful room, spacious, has an amazing onsen bath for yourself. The breakfast and dinner sets were amazing as well. Staff are helpful and friendly. The area to get here can be a bit tricky so make sure to use the shuttle from the station to get here, walking back isn't as bad as you're going downhill. Overall, my wife and I loved it and hope to be back soon.
10
Jessica
29. Sept. 2025
·
Aufenthalt für 3 Nächte
Fabulous! Not a negative comment about anything. Everyone was so welcoming. The food was delicious. The private onsen on the patio was the cherry on top. Easy walk to town for us but i will add there is a steep slope that could be challenging for some with luggage so you may want to take the bus. Highly recommend this experience!
Fabulous! Not a negative comment about anything. Everyone was so welcoming. The food was delicious. The private onsen on the patio was the cherry on top. Easy walk to town for us but i will add there is a steep slope that could be challenging for some with luggage so you may want to take the bus. Highly recommend this experience!
10
Rodrigo
13. Juni 2025
·
Aufenthalt für eine Nacht
Staying at Hakone Airu was one of the absolute highlights of our trip to Japan — a truly unique and unforgettable experience! We traveled with our two children (8 years old and 10 months), and both of them loved the private onsen in our room. Being able to enjoy the hot spring as a family, in the comfort and privacy of our space, made it incredibly special. The service was exceptional — every staff member was warm, welcoming, and attentive. The meals were beautifully presented and absolutely delicious, adding to the overall experience. The location is quite convenient, not too far from Hakone-Yumoto Station. We chose to walk, and although it's a bit of an uphill climb, it was very manageable and well worth it once we arrived. If you're looking for a serene, luxurious, and family-friendly ryokan experience in Hakone, this is the place. We would return in a heartbeat!
Staying at Hakone Airu was one of the absolute highlights of our trip to Japan — a truly unique and unforgettable experience! We traveled with our two children (8 years old and 10 months), and both of them loved the private onsen in our room. Being able to enjoy the hot spring as a family, in the comfort and privacy of our space, made it incredibly special. The service was exceptional — every staff member was warm, welcoming, and attentive. The meals were beautifully presented and absolutely delicious, adding to the overall experience. The location is quite convenient, not too far from Hakone-Yumoto Station. We chose to walk, and although it's a bit of an uphill climb, it was very manageable and well worth it once we arrived. If you're looking for a serene, luxurious, and family-friendly ryokan experience in Hakone, this is the place. We would return in a heartbeat!
10
Loretta
9. Jan. 2024
·
Aufenthalt für eine Nacht
Beautiful hotel, with amazing sweet staff, the room was amazing especially the private outdoor onsen in our room. There are also 2 public onsens available on the ground level. Rarely full as most people are in their private room onsen. Close to the train station, and an easy walk into town. A little uphill walk, with suitcases, maybe a challenge, but otherwise, great location! We walked up and down to the train station without a problem. We will be back!!
Beautiful hotel, with amazing sweet staff, the room was amazing especially the private outdoor onsen in our room. There are also 2 public onsens available on the ground level. Rarely full as most people are in their private room onsen. Close to the train station, and an easy walk into town. A little uphill walk, with suitcases, maybe a challenge, but otherwise, great location! We walked up and down to the train station without a problem. We will be back!!
8
Cheng
5. Feb. 2023
·
Aufenthalt für eine Nacht
Felt it’s a little overcharged but the experience was good overall. The outdoor onsen is highly recommended. Dinner service is good. Only suggestion I would give is that if the hotel can organise pick up from station that’ll be even more considerate as it’s uphill walk from station and a bit of a distance
Felt it’s a little overcharged but the experience was good overall. The outdoor onsen is highly recommended. Dinner service is good. Only suggestion I would give is that if the hotel can organise pick up from station that’ll be even more considerate as it’s uphill walk from station and a bit of a distance
10
Julija
28. Okt. 2025
·
Aufenthalt für eine Nacht
Das Personal ist unglaublich freundlich und hilfsbereit. Der Balkon mit dem private bath ist unglaublich schön. Das Hotel liegt auf einer sehr steilen Straße. Da hoch zu kommen war schön anstrengend mit Koffer es geht jedoch immer schlimmer und man wird entlohnt mit der wundervollen Aussicht.
Das Personal ist unglaublich freundlich und hilfsbereit. Der Balkon mit dem private bath ist unglaublich schön. Das Hotel liegt auf einer sehr steilen Straße. Da hoch zu kommen war schön anstrengend mit Koffer es geht jedoch immer schlimmer und man wird entlohnt mit der wundervollen Aussicht.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Viele loben die wunderschön präsentierten Frühstücks- und Abendessen, die großzügigen Portionen und die privaten Speisesäle. Die Meinungen gehen auseinander, wobei einige die Gerichte als mittelmäßig, zu Fischlastig oder wiederholend empfinden und gelegentliche Zusatzkosten für zusätzliche Getränke feststellen.
Ähnliche Gästebewertungen
10
Rachel
28. Dez. 2025
·
Aufenthalt für eine Nacht
Booked for a private open air bath. The bath was sensational after a long week of exploring. We had the dinner option. Dinner was fresh, filling and delicious.
Booked for a private open air bath. The bath was sensational after a long week of exploring. We had the dinner option. Dinner was fresh, filling and delicious.
6
Hua
19. Feb. 2023
·
Aufenthalt für eine Nacht
Dinner is disgusting. Tasteless. Sashimi is awfully not fresh. Tuna turned sour. They probably put it in the fridge for a long time even sashimi plate is very cold. Hot pot was revolting. Strange vibes.
Dinner is disgusting. Tasteless. Sashimi is awfully not fresh. Tuna turned sour. They probably put it in the fridge for a long time even sashimi plate is very cold. Hot pot was revolting. Strange vibes.
10
Marjorie
16. Dez. 2025
·
Aufenthalt für eine Nacht
Spotless room! Loved our in room onsen. Dinner and breakfast in our private dining room were fantastic. The staff was friendly and helpful!
Spotless room! Loved our in room onsen. Dinner and breakfast in our private dining room were fantastic. The staff was friendly and helpful!
10
Nathan
21. Okt. 2025
·
Aufenthalt für eine Nacht
Everything was amazing. Only downsize is that there was no non-seafood japanese breakfast.
Everything was amazing. Only downsize is that there was no non-seafood japanese breakfast.
8
Jesse
13. Apr. 2025
·
Aufenthalt für eine Nacht
Overall good, food quality and options could improve
Overall good, food quality and options could improve
10
Pam
27. März 2024
·
Aufenthalt für 2 Nächte
We totally enjoyed our stay at Hakone Airu! The property and rooms were beautiful and the private onset although a little too hot was very enjoyable! The meals were very generous. Be prepared for a lot of fish though. Even if you order the shabu shabu, you will get fish appetizers. The meals are definitely for those with adventurous tastes and we enjoyed the experience. The only thing I can say I didn’t like was that for breakfast we had to pay extra if we wanted a second coffee- that didn’t seem right. We recommend this ryokan.
We totally enjoyed our stay at Hakone Airu! The property and rooms were beautiful and the private onset although a little too hot was very enjoyable! The meals were very generous. Be prepared for a lot of fish though. Even if you order the shabu shabu, you will get fish appetizers. The meals are definitely for those with adventurous tastes and we enjoyed the experience. The only thing I can say I didn’t like was that for breakfast we had to pay extra if we wanted a second coffee- that didn’t seem right. We recommend this ryokan.
10
Sara
24. Nov. 2025
·
Aufenthalt für 2 Nächte
We truly enjoyed our stay here. The service was top notch. Food was amazing and the in room onsen was amazing as well. Very private and quiet area. Walkable distance to the train station with lots of convenient stores around the area.
We truly enjoyed our stay here. The service was top notch. Food was amazing and the in room onsen was amazing as well. Very private and quiet area. Walkable distance to the train station with lots of convenient stores around the area.
10
Donna
22. Feb. 2024
·
All the staffs were very nice and the property is beautiful! We had a good experience! Only one thing we didn't like is the food. We both had different traditional Japanese food before here, but this was not good. I hope the kitchen can explore and if they can improve, this place is a 10/10! Thank you so much for a great service!
All the staffs were very nice and the property is beautiful! We had a good experience! Only one thing we didn't like is the food. We both had different traditional Japanese food before here, but this was not good. I hope the kitchen can explore and if they can improve, this place is a 10/10! Thank you so much for a great service!
8
Frank
3. Sept. 2024
·
Aufenthalt für 2 Nächte
Excellent room & view. Private onsen was great and the room was a unique experience. Didn’t enjoy the food & they served the exact same meal for breakfast every morning. Also, it felt a bit disingenuous to advertise breakfast as “private room meal”. The evening meal is not included, which costs 6,600 yen per person.
Excellent room & view. Private onsen was great and the room was a unique experience. Didn’t enjoy the food & they served the exact same meal for breakfast every morning. Also, it felt a bit disingenuous to advertise breakfast as “private room meal”. The evening meal is not included, which costs 6,600 yen per person.
10
Jhon
27. Feb. 2026
·
Aufenthalt für 2 Nächte
The food was absolutely delicious and the portions left us very full. It helped a lot as we burned calories with our different adventures.
The food was absolutely delicious and the portions left us very full. It helped a lot as we burned calories with our different adventures.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
10
Julija
28. Okt. 2025
·
Aufenthalt für eine Nacht
Das Personal ist unglaublich freundlich und hilfsbereit. Der Balkon mit dem private bath ist unglaublich schön. Das Hotel liegt auf einer sehr steilen Straße. Da hoch zu kommen war schön anstrengend mit Koffer es geht jedoch immer schlimmer und man wird entlohnt mit der wundervollen Aussicht.
Das Personal ist unglaublich freundlich und hilfsbereit. Der Balkon mit dem private bath ist unglaublich schön. Das Hotel liegt auf einer sehr steilen Straße. Da hoch zu kommen war schön anstrengend mit Koffer es geht jedoch immer schlimmer und man wird entlohnt mit der wundervollen Aussicht.
10
Waldemar
27. Okt. 2025
·
Aufenthalt für 2 Nächte
Super war der private Onsen
Super war der private Onsen
10
Beata
21. Aug. 2025
·
Aufenthalt für eine Nacht
Ein herzliches und zuvorkommendes Personal, tolles Essen und ein ruhiges Ryokan. Der Onsen Bereich lädt zum Entspannen ein. Gute Anbindung mit dem Hakone Free Pass.
Ein herzliches und zuvorkommendes Personal, tolles Essen und ein ruhiges Ryokan. Der Onsen Bereich lädt zum Entspannen ein. Gute Anbindung mit dem Hakone Free Pass.
10
Heinz-Ruediger
22. Sept. 2024
·
Aufenthalt für 2 Nächte
für uns eine sehr außergewöhnliche Erfahrung. Extrem aufmerksames und freundliches Personal. Japanisches Frühstück und Dinner (jeweils nicht in Buffetform) mit hoher Vielfalt und guter Qualität, eigenes Onsen und Dusche im Außenbereich des Zimmers und Schafen auf einem Futon waren für uns neu und sehr angenehm.
für uns eine sehr außergewöhnliche Erfahrung. Extrem aufmerksames und freundliches Personal. Japanisches Frühstück und Dinner (jeweils nicht in Buffetform) mit hoher Vielfalt und guter Qualität, eigenes Onsen und Dusche im Außenbereich des Zimmers und Schafen auf einem Futon waren für uns neu und sehr angenehm.
10
Heike
19. Sept. 2024
·
Aufenthalt für eine Nacht
Man fühlt sich im Paradies angekommen. Die Realität steht den Bildern in nichts nach. Von daher war es ein unvergessliches Erlebnis. Allerdings gibt es leider auch etwas zu kritisieren. Das Dinner war von den Speisen her sehr gut. Den Ablauf allerdings empfanden wir eher als eine „Abfertigung“. Angesagt war das Dinner für 18:00 Uhr. 15 Minuten vorher erhielten wir allerdings einen Anruf, dass wir uns doch bitte schon einfinden mögen. Da waren wir noch gar nicht fertig. Das Personal war wirklich sehr freundlich. Aber leider erhielten wir unseren Begrüßungssekt erst irgendwann zwischendurch. Und es ging auch ziemlich alles Schlag auf Schlag. Zum Frühstück das selbe Spiel. Auch hier erhielten wir wieder einen Anruf weit vor unserer ausgemachten Zeit. Auch finden wir, sollte bei einem solchen Preis ein zweiter Orangensaft beim Frühstück im Preis inklusive sein und nicht noch extra kosten. Die Klimaanlage brummte die ganze Nacht in einer ziemlichen Lautstärke. Wir ließen zwar einen Angestellten kommen, dieser konnte allerdings an der Lärmbelästigung nichts ändern, aber wenigstens zog es nicht mehr. Für ein Hotel dieser Kategorie und Preisklasse ist soetwas in der Summe eigentlich nicht akzeptabel.
Man fühlt sich im Paradies angekommen. Die Realität steht den Bildern in nichts nach. Von daher war es ein unvergessliches Erlebnis. Allerdings gibt es leider auch etwas zu kritisieren. Das Dinner war von den Speisen her sehr gut. Den Ablauf allerdings empfanden wir eher als eine „Abfertigung“. Angesagt war das Dinner für 18:00 Uhr. 15 Minuten vorher erhielten wir allerdings einen Anruf, dass wir uns doch bitte schon einfinden mögen. Da waren wir noch gar nicht fertig. Das Personal war wirklich sehr freundlich. Aber leider erhielten wir unseren Begrüßungssekt erst irgendwann zwischendurch. Und es ging auch ziemlich alles Schlag auf Schlag. Zum Frühstück das selbe Spiel. Auch hier erhielten wir wieder einen Anruf weit vor unserer ausgemachten Zeit. Auch finden wir, sollte bei einem solchen Preis ein zweiter Orangensaft beim Frühstück im Preis inklusive sein und nicht noch extra kosten. Die Klimaanlage brummte die ganze Nacht in einer ziemlichen Lautstärke. Wir ließen zwar einen Angestellten kommen, dieser konnte allerdings an der Lärmbelästigung nichts ändern, aber wenigstens zog es nicht mehr. Für ein Hotel dieser Kategorie und Preisklasse ist soetwas in der Summe eigentlich nicht akzeptabel.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:00
Vor 10:00
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Preise für kommende Reisedaten
Oktober 2026
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Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
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- 2026-11-28: 473.80952964501955USD
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- 2026-12-06: 315.3692686048584USD
- 2026-12-07: 315.8998292495117USD
- 2026-12-08: 325.8926199152832USD
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- 2026-12-11: 316.28659148327637USD
- 2026-12-12: 388.4886710460205USD
- 2026-12-13: 319.1748911512451USD
- 2026-12-14: NO DATA
- 2026-12-15: 320.0802593737793USD
Check-in beginnt um 15:00 Uhr
Check-in endet um 18:30 Uhr
Check-out endet um 10:00 Uhr
Check-in endet um 18:30 Uhr
Check-out endet um 10:00 Uhr
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Nichtraucher-Zimmer
Zimmerservice
Parkservice
Reinigung
Parkmöglichkeiten
Parkmöglichkeiten
Parkservice
Kostenfreies Parken
Parking Onsite
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Massage
Services
Reinigung
Safe
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Aktivitäten
Golfplatz (in der Nähe)
Terrasse
Internet
Kostenloses W-LAN