Shangri-La Colombo
US$ 157
/ noite
Média para outubro
Preços para Shangri-La Colombo
Selecione datas para ver preços e disponibilidade
US$ 157
/ noite
Média para outubro
Média de preços por mês
Em Shangri-La Colombo, a diária custa em média US$ 146 no mês mais barato (agosto) e US$ 180 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 157 |
| fevereiro | US$ 180 |
| março | US$ 153 |
| abril | US$ 147 |
| maio | US$ 158 |
| junho | US$ 149 |
| julho | US$ 150 |
| agosto | US$ 146 |
| setembro | US$ 148 |
| outubro | US$ 157 |
| novembro | US$ 171 |
| dezembro | US$ 165 |
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out. · US$ 157
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Mais caro: fevereiro (aprox. US$ 180)
Mais barato: agosto (aprox. US$ 146)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Se estiver a fim de recreação, encontrará uma piscina externa, uma banheira de hidromassagem e uma sauna seca. Este ho...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Se estiver a fim de recreação, encontrará uma piscina externa, uma banheira de hidromassagem e uma sauna seca. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal.
Comodidades
As comodidades presentes incluem um business center, check-in expresso e check-out expresso. Hotel possui um espaço de 4664 metros quadrados, contendo um centro de conferências e salas de reunião, e é o local ideal para quem está planejando eventos em Colombo. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis com manobrista no local.
Jantar
Saboreie pratos da culinária internacional no Central, um dos 3 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Há também petiscos disponíveis na cafeteria. Relaxe com uma bebida refrescante em um dos 2 bares/lounges. Há café da manhã (buffet) disponível diariamente, entre 6h30 e 10h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 541 quartos com ar-condicionado, frigobares e TVs LED. Sua cama apresenta edredons de pluma e roupas de cama de algodão egípcio. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais a cabo para a sua diversão. Banheiros com chuveiro/banheira combinados apresentam banheiras e produtos de toalete de cortesia.
Localização
Com ótima localização no coração de Colombo, Shangri-La Colombo está a 5 minutos de carro de Galle Face Green e de Mercado de Pettah. Este hotel na praia fica a 2,4 km de Bally's Casino e a 2,5 km de Mesquita de Jami Ul-Alfar.
Lugares próximos
One Galle Face(0.1 milhas)
Lago Beira(0.2 milhas)
Galle Face Green(0.3 milhas)
Edifício do antigo parlamento(0.3 milhas)
Torre do Banco de Ceylon(0.5 milhas)
Colombo World Trade Center(0.6 milhas)
King Sri Wickrama Rajasinghe Prison Cell(0.6 milhas)
Dutch Hospital Shopping Precinct(0.6 milhas)
Alta Comissão da Índia(0.7 milhas)
Igreja de St. Andrew's Scots Kirk(0.8 milhas)
Farol de Colombo(0.8 milhas)
Mercado noturno de Galle Face Green(0.8 milhas)
St Peter's Church(0.8 milhas)
Shopping center Crescat(0.9 milhas)
Sambodhi Chaitiya(0.9 milhas)
O aeroporto mais próximo para chegar a Shangri-La Colombo fica em Aeroporto Internacional de Bandaranaike (CMB)(21.5 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Localização
1 Galle Face, Colombo 02, Kompannaweediya, Colombo 03, Colombo 02, Colombo, Colombo, Sri Lanka
One Galle Face (0.1 milhas)
Lago Beira (0.2 milhas)
Galle Face Green (0.3 milhas)
Edifício do antigo parlamento (0.3 milhas)
Torre do Banco de Ceylon (0.5 milhas)
Colombo World Trade Center (0.6 milhas)
Opções de quarto
6
Suíte executiva, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
904 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
8
Quarto premier, 1 cama King, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
452 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
9
Apartamento, 2 quartos
Detalhes do quarto
2 Camas De Casal Extragrandes
Acomoda 6
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
6
Horizon Club, Quarto, 1 cama King, vista para o lago
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
452 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
6
Quarto luxo, 1 cama King, vista para o lago
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
452 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
7
Quarto luxo, 1 cama King, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
452 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
6
Quarto duplo luxo, vista para o lago
Detalhes do quarto
2 Camas De Solteiro
Acomoda 3
452 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
6
Quarto premier, 1 cama King, sacada
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
452 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão profunda
6
Apartamento, 1 quarto
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
8
Horizon Club, Quarto, 1 cama King, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
452 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
Avaliações dos hóspedes sobre Shangri-La Colombo
9.1
Fantástico
Com base em 1.028 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Em diversas avaliações sobre o Shangri-La Colombo, viajantes destacam quartos confortáveis, uma localização conveniente à beira-mar, diretamente ligada ao One Galle Face Mall, e instalações robustas, incluindo uma piscina bem cuidada, um spa apreciado, bares animados e uma academia.
Leia maisIsso foi útil?
Opinião dos hóspedes
Em diversas avaliações sobre o Shangri-La Colombo, viajantes destacam quartos confortáveis, uma localização conveniente à beira-mar, diretamente ligada ao One Galle Face Mall, e instalações robustas, incluindo uma piscina bem cuidada, um spa apreciado, bares animados e uma academia.
O café da manhã e as opções de refeição no local são frequentemente apreciados, embora algumas avaliações mencionem um serviço de café lento, itens faltantes ou falhas na preparação do café da manhã. O serviço é amplamente descrito como atencioso e proativo, embora alguns hóspedes tenham enfrentado um check-in lento ou confuso, transfer do aeroporto perdidos ou atenção inconsistente no restaurante e no clube. Alguns mencionaram odores nos quartos, ruído de eventos ou da rua nos andares voltados para o mar ou inferiores, e sinais ocasionais de desgaste. Espere uma estadia elegante, com excelentes instalações e acesso conveniente a compras e à orla marítima.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os hóspedes destacam uma piscina bem cuidada, um excelente spa e bares animados (notavelmente o Capital Bar); a academia também é apreciada. Algumas avaliações mencionam sombra limitada ou problemas de manutenção em algumas áreas da piscina ou térmica.
Avaliações dos hóspedes relacionadas
10
andrew
25 de out. de 2025
·
Hospedou-se por 5 noites
Hotel in line with normal Shangri-La standards. Team here however was absolutely superb - helpful, friendly, great fun people. They made the stay particularly enjoyable. Breakfast is solid 5 star level with good, diverse buffet; the capital bar is wonderful, world standard. Food and beverage was strong throughout. Will stay here again.
Hotel in line with normal Shangri-La standards. Team here however was absolutely superb - helpful, friendly, great fun people. They made the stay particularly enjoyable. Breakfast is solid 5 star level with good, diverse buffet; the capital bar is wonderful, world standard. Food and beverage was strong throughout. Will stay here again.
10
Huong Chi
20 de nov. de 2024
·
Hospedou-se por 3 noites
The room is spaces with nice view. Excellent services from staffs. Love the bar with nice atmosphere and live music.
The room is spaces with nice view. Excellent services from staffs. Love the bar with nice atmosphere and live music.
10
Jaslyn
16 de jul. de 2025
·
Hospedou-se por 3 noites
Great breakfast, loved the pettah tea! Excellent location. Nice rooms, great spa, friendly service. Will definitely stay again.
Great breakfast, loved the pettah tea! Excellent location. Nice rooms, great spa, friendly service. Will definitely stay again.
10
Wei Jian
6 de dez. de 2024
·
Hospedou-se por 3 noites
The hotel was clean and quiet. I stayed on first week of Dec, occupancy seems pretty low if I judged it based on the number of room lights that were on during evening/night time. Staffs greeted me everywhere I go. Breakfast food was alright, i would say variety is alright, taste wise was a little blend in general. Hot food was not warm enough, except for curry. Gym was huge and had a lot of machines available. There is only a shopping mall nearby. There is also a beach nearby, but other than that not much places of interest within walking distance. Overall, still a good stay.
The hotel was clean and quiet. I stayed on first week of Dec, occupancy seems pretty low if I judged it based on the number of room lights that were on during evening/night time. Staffs greeted me everywhere I go. Breakfast food was alright, i would say variety is alright, taste wise was a little blend in general. Hot food was not warm enough, except for curry. Gym was huge and had a lot of machines available. There is only a shopping mall nearby. There is also a beach nearby, but other than that not much places of interest within walking distance. Overall, still a good stay.
10
Marnie
11 de fev. de 2026
·
Hospedou-se por 2 noites
Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
8
Erich
12 de jan. de 2026
·
Hospedou-se por 14 noites
Wir waren zwei ganze Wochen in diesem Hotel und waren sehr zufrieden. Die Zimmer sind sehr, sehr sauber und werden zweimal täglich gereinigt. Der Pool ist nicht gigantisch, aber reicht völlig aus. Die Liegen sind sehr bequem, allerdings haben nicht alle einen Sonnenschirm. Wir hatten jedoch immer einen, da wir morgens immer sehr früh am Pool waren. Das Frühstück wird in den Bewertungen sehr gelobt, daher hatte ich hohe Erwartungen. Es war gut, aber ich hatte mir mehr erhofft. Viele der einheimischen Gerichte haben mir nicht geschmeckt und waren auch jeden Tag gleich, daher blieb es meist bei Speck und Eiern. Die Süßgebäcke waren etwas „pappig“ (nicht essbar), dafür gab es frische Pancakes. Man kann an drei Orten frühstücken, im Central ist die Auswahl aber am größten. Dort ist auch sehr viel los. Trotz viel Personal mussten wir oft lange auf unseren bestellten Kaffee warten. Auch die Horizon Lounge (für die wir einen deutlichen Aufpreis gezahlt haben) habe ich mir besser vorgestellt. Es gibt zwar den ganzen Tag kostenlose Getränke, aber die Snacks sind wirklich nur kleine Häppchen für zwischendurch und immer die gleichen. Der Ausblick im 32. Stock ist jedoch sehr schön. Besonders geschätzt haben wir auch den direkten Zugang zur Shopping Mall Galle Face – sehr praktisch, mit vielen Restaurants und schöner Atmosphäre am Abend. Ich würde das Hotel grundsätzlich wieder buchen.
Wir waren zwei ganze Wochen in diesem Hotel und waren sehr zufrieden. Die Zimmer sind sehr, sehr sauber und werden zweimal täglich gereinigt. Der Pool ist nicht gigantisch, aber reicht völlig aus. Die Liegen sind sehr bequem, allerdings haben nicht alle einen Sonnenschirm. Wir hatten jedoch immer einen, da wir morgens immer sehr früh am Pool waren. Das Frühstück wird in den Bewertungen sehr gelobt, daher hatte ich hohe Erwartungen. Es war gut, aber ich hatte mir mehr erhofft. Viele der einheimischen Gerichte haben mir nicht geschmeckt und waren auch jeden Tag gleich, daher blieb es meist bei Speck und Eiern. Die Süßgebäcke waren etwas „pappig“ (nicht essbar), dafür gab es frische Pancakes. Man kann an drei Orten frühstücken, im Central ist die Auswahl aber am größten. Dort ist auch sehr viel los. Trotz viel Personal mussten wir oft lange auf unseren bestellten Kaffee warten. Auch die Horizon Lounge (für die wir einen deutlichen Aufpreis gezahlt haben) habe ich mir besser vorgestellt. Es gibt zwar den ganzen Tag kostenlose Getränke, aber die Snacks sind wirklich nur kleine Häppchen für zwischendurch und immer die gleichen. Der Ausblick im 32. Stock ist jedoch sehr schön. Besonders geschätzt haben wir auch den direkten Zugang zur Shopping Mall Galle Face – sehr praktisch, mit vielen Restaurants und schöner Atmosphäre am Abend. Ich würde das Hotel grundsätzlich wieder buchen.
10
Anuruthan
1 de ago. de 2025
·
Hospedou-se por 5 noites
Quick check in/out. Clean/Comfortable room and washroom comparable to western standards. Connected to Galle face mall. Daily room cleaning. Nice exterior pool on 4th floor overlooking the Galle face beach.
Quick check in/out. Clean/Comfortable room and washroom comparable to western standards. Connected to Galle face mall. Daily room cleaning. Nice exterior pool on 4th floor overlooking the Galle face beach.
10
Dennis
20 de mar. de 2024
·
Hospedou-se por 3 noites
If you're looking for a relaxing weekend, look no further than the Shangri-La. My wife and I booked a weekend at the Shangri-la, and returned home fully relaxed and ready to resume the day to day stresses of work. The pool is well kept and the staff brings cooled towels, water and fresh fruit throughout the day. The Chi Spa is amazing! We had some of the best massages ever there. Shang's Palace and the Capital Bar and Grill are both delicious and the staff is very attentive. The breakfast buffet is enormous, and offers a bit of something for everyone, and again the staff are extremely attentive. We will definitely stay at the Shangri-La the next time we are in Colombo.
If you're looking for a relaxing weekend, look no further than the Shangri-La. My wife and I booked a weekend at the Shangri-la, and returned home fully relaxed and ready to resume the day to day stresses of work. The pool is well kept and the staff brings cooled towels, water and fresh fruit throughout the day. The Chi Spa is amazing! We had some of the best massages ever there. Shang's Palace and the Capital Bar and Grill are both delicious and the staff is very attentive. The breakfast buffet is enormous, and offers a bit of something for everyone, and again the staff are extremely attentive. We will definitely stay at the Shangri-La the next time we are in Colombo.
10
Shadath
28 de out. de 2024
·
Hospedou-se por 4 noites
Stay was very delightful. Service was excellent. Great bar with live music and exceptional bar staff. Overall price is a bit high for stay in Sri lanka compared to the hotels around the area.
Stay was very delightful. Service was excellent. Great bar with live music and exceptional bar staff. Overall price is a bit high for stay in Sri lanka compared to the hotels around the area.
8
conny
12 de jan. de 2025
·
Hospedou-se por 1 noite
Det ska vara ett lyxhotell, det är okej men inte speciellt lyxigt tyvärr.. kanske för att va i detta land. Rum är okej, av väldigt kall även på 28 grader, bra te o schampo, ångbastu samt bubbelpool städades ej mellan dagarna då samma glasflaskor stod kvar tex .. ena duschen stopp i avlopp, bubbelpool saknade flera munstycken som lossnat i övrigt okej men inte så prisvärt
Det ska vara ett lyxhotell, det är okej men inte speciellt lyxigt tyvärr.. kanske för att va i detta land. Rum är okej, av väldigt kall även på 28 grader, bra te o schampo, ångbastu samt bubbelpool städades ej mellan dagarna då samma glasflaskor stod kvar tex .. ena duschen stopp i avlopp, bubbelpool saknade flera munstycken som lossnat i övrigt okej men inte så prisvärt
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é elogiada em muitas estadias, com quartos e áreas públicas geralmente bem conservados. Alguns hóspedes relataram odores nos quartos ou pequenas falhas na arrumação.
Avaliações dos hóspedes relacionadas
10
Jong-Tae
9 de fev. de 2024
·
Hospedou-se por 4 noites
I enjoy staying the hotel. There was bad smell at the room I stayed. I could not figure out the specific place for the smell. You need to check and fix it
I enjoy staying the hotel. There was bad smell at the room I stayed. I could not figure out the specific place for the smell. You need to check and fix it
6
Kenichi
15 de ago. de 2024
·
Hospedou-se por 5 noites
今回は深夜便到着でチェックインが遅い時間でフロントでの施設説明/サービス説明が雑だったのは残念…。部屋は景色/アメニティ(スパセイロン)/設備で満足できますが、日々のメイクアップは何かが必ず不足(タオルやアメニティがない…)しており、もやもや感が。 朝食は3階のCentralという大型レストランで各国料理を楽しめるブッフェスタイル。地場/インド/日本/中華/中東など様々な料理を朝から楽しんで英気を養えます。お気に入りはドーサやエッグホッパーを作ってくれるインドカウンター、日本ではなかなか食べられない料理を朝から美味しく食しました。 場所も料理も設備も良いけど運用するスタッフが何となく残念で、ホスピタリティ不足を随所(フロントやレストランでの対応)で感じられて完全にリラックスして過ごすという感じではありませんでした。
今回は深夜便到着でチェックインが遅い時間でフロントでの施設説明/サービス説明が雑だったのは残念…。部屋は景色/アメニティ(スパセイロン)/設備で満足できますが、日々のメイクアップは何かが必ず不足(タオルやアメニティがない…)しており、もやもや感が。 朝食は3階のCentralという大型レストランで各国料理を楽しめるブッフェスタイル。地場/インド/日本/中華/中東など様々な料理を朝から楽しんで英気を養えます。お気に入りはドーサやエッグホッパーを作ってくれるインドカウンター、日本ではなかなか食べられない料理を朝から美味しく食しました。 場所も料理も設備も良いけど運用するスタッフが何となく残念で、ホスピタリティ不足を随所(フロントやレストランでの対応)で感じられて完全にリラックスして過ごすという感じではありませんでした。
10
Adil
12 de jun. de 2025
·
Hospedou-se por 5 noites
The hotel was very nice and clean. The rooms were decent in size, and the bathroom was bigger than usual. The service was excellent from the breakfast staff to the pool area staff.
The hotel was very nice and clean. The rooms were decent in size, and the bathroom was bigger than usual. The service was excellent from the breakfast staff to the pool area staff.
6
Erez
27 de mai. de 2023
·
Hospedou-se por 4 noites
They never cleaned the balcony even when they served breakfast in it
They never cleaned the balcony even when they served breakfast in it
8
Matthieu
25 de mar. de 2024
·
Hospedou-se por 1 noite
Service irréprochable. En revanche, la chambre sentait l'humidité.
Service irréprochable. En revanche, la chambre sentait l'humidité.
10
Katie
30 de dez. de 2024
·
Hospedou-se por 4 noites
Excellent location and wonderfully maintained hotel and atmosphere.
Excellent location and wonderfully maintained hotel and atmosphere.
10
HASSAN
24 de out. de 2025
·
Hospedou-se por 2 noites
Overall, friendly, clean and modern
Overall, friendly, clean and modern
8
Erich
12 de jan. de 2026
·
Hospedou-se por 14 noites
Wir waren zwei ganze Wochen in diesem Hotel und waren sehr zufrieden. Die Zimmer sind sehr, sehr sauber und werden zweimal täglich gereinigt. Der Pool ist nicht gigantisch, aber reicht völlig aus. Die Liegen sind sehr bequem, allerdings haben nicht alle einen Sonnenschirm. Wir hatten jedoch immer einen, da wir morgens immer sehr früh am Pool waren. Das Frühstück wird in den Bewertungen sehr gelobt, daher hatte ich hohe Erwartungen. Es war gut, aber ich hatte mir mehr erhofft. Viele der einheimischen Gerichte haben mir nicht geschmeckt und waren auch jeden Tag gleich, daher blieb es meist bei Speck und Eiern. Die Süßgebäcke waren etwas „pappig“ (nicht essbar), dafür gab es frische Pancakes. Man kann an drei Orten frühstücken, im Central ist die Auswahl aber am größten. Dort ist auch sehr viel los. Trotz viel Personal mussten wir oft lange auf unseren bestellten Kaffee warten. Auch die Horizon Lounge (für die wir einen deutlichen Aufpreis gezahlt haben) habe ich mir besser vorgestellt. Es gibt zwar den ganzen Tag kostenlose Getränke, aber die Snacks sind wirklich nur kleine Häppchen für zwischendurch und immer die gleichen. Der Ausblick im 32. Stock ist jedoch sehr schön. Besonders geschätzt haben wir auch den direkten Zugang zur Shopping Mall Galle Face – sehr praktisch, mit vielen Restaurants und schöner Atmosphäre am Abend. Ich würde das Hotel grundsätzlich wieder buchen.
Wir waren zwei ganze Wochen in diesem Hotel und waren sehr zufrieden. Die Zimmer sind sehr, sehr sauber und werden zweimal täglich gereinigt. Der Pool ist nicht gigantisch, aber reicht völlig aus. Die Liegen sind sehr bequem, allerdings haben nicht alle einen Sonnenschirm. Wir hatten jedoch immer einen, da wir morgens immer sehr früh am Pool waren. Das Frühstück wird in den Bewertungen sehr gelobt, daher hatte ich hohe Erwartungen. Es war gut, aber ich hatte mir mehr erhofft. Viele der einheimischen Gerichte haben mir nicht geschmeckt und waren auch jeden Tag gleich, daher blieb es meist bei Speck und Eiern. Die Süßgebäcke waren etwas „pappig“ (nicht essbar), dafür gab es frische Pancakes. Man kann an drei Orten frühstücken, im Central ist die Auswahl aber am größten. Dort ist auch sehr viel los. Trotz viel Personal mussten wir oft lange auf unseren bestellten Kaffee warten. Auch die Horizon Lounge (für die wir einen deutlichen Aufpreis gezahlt haben) habe ich mir besser vorgestellt. Es gibt zwar den ganzen Tag kostenlose Getränke, aber die Snacks sind wirklich nur kleine Häppchen für zwischendurch und immer die gleichen. Der Ausblick im 32. Stock ist jedoch sehr schön. Besonders geschätzt haben wir auch den direkten Zugang zur Shopping Mall Galle Face – sehr praktisch, mit vielen Restaurants und schöner Atmosphäre am Abend. Ich würde das Hotel grundsätzlich wieder buchen.
10
Anuruthan
1 de ago. de 2025
·
Hospedou-se por 5 noites
Quick check in/out. Clean/Comfortable room and washroom comparable to western standards. Connected to Galle face mall. Daily room cleaning. Nice exterior pool on 4th floor overlooking the Galle face beach.
Quick check in/out. Clean/Comfortable room and washroom comparable to western standards. Connected to Galle face mall. Daily room cleaning. Nice exterior pool on 4th floor overlooking the Galle face beach.
4
Omawattie
25 de mar. de 2024
·
Hospedou-se por 1 noite
Check in experience was horrible. Staff was not not friendly. Room smells horrible. Was assigned another room but still smells horrible.
Check in experience was horrible. Staff was not not friendly. Room smells horrible. Was assigned another room but still smells horrible.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são confortáveis e frequentemente espaçosos, com boas vistas e banheiros amplos. Alguns hóspedes os acharam pequenos ou um pouco antigos, e alguns relataram ruído nos andares voltados para o mar/inferiores ou problemas ocasionais de manutenção/alocação.
Avaliações dos hóspedes relacionadas
10
SUMEDHA
12 de set. de 2025
·
Hospedou-se por 3 noites
The room was clean comfortable and I kept oversleeping on the bed. Being right next One Galle Face helped provide a variety of shopping and culinary options. Hotel staff were very polite and helpful.
The room was clean comfortable and I kept oversleeping on the bed. Being right next One Galle Face helped provide a variety of shopping and culinary options. Hotel staff were very polite and helpful.
4
chiba
23 de out. de 2025
·
Hospedou-se por 1 noite
部屋が狭い
部屋が狭い
6
Riaz
27 de nov. de 2025
·
Hospedou-se por 5 noites
Room supposed to be Ocean view but it was partial ocean view! Check out and check in takes very long.
Room supposed to be Ocean view but it was partial ocean view! Check out and check in takes very long.
10
Marnie
11 de fev. de 2026
·
Hospedou-se por 2 noites
Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
10
Cedric
9 de out. de 2025
·
Hospedou-se por 1 noite
Modernisation des chambres necessaie
Modernisation des chambres necessaie
8
Khan
27 de fev. de 2025
·
Hospedou-se por 2 noites
Great breakfast and right near the mall. Rooms were of decent size but you could hear the music from downstairs when you are in the lower floors. I had issues getting an uber from the front entrance, as there is a lot of security. The sites are a bit away from the hotel but I knew beforehand. The area around the hotel can get busy due to the mall and the sea area in front of it.
Great breakfast and right near the mall. Rooms were of decent size but you could hear the music from downstairs when you are in the lower floors. I had issues getting an uber from the front entrance, as there is a lot of security. The sites are a bit away from the hotel but I knew beforehand. The area around the hotel can get busy due to the mall and the sea area in front of it.
8
Pierre
28 de jan. de 2026
·
Hospedou-se por 3 noites
Das Shangri-La Colombo ist insgesamt ein solides Hotel, jedoch nicht mehr das modernste. Besonders enttäuschend war der Service im Horizon Club am ersten Tag. Beim Frühstück im Club-Bereich war das Personal kaum aufmerksam. Die Tische waren nur teilweise eingedeckt, Tassen und Teller musste ich mir selbst organisieren. In wurde ich nie gefragt, ob ich einen Kaffee wünsche. Bestellungen musste man aktiv einfordern. Teilweise hatte ich den Eindruck, dass das Personal mehr mit dem Handy beschäftigt war als mit den Gästen. Ab der zweiten Übernachtung verbesserte sich der Service spürbar. Dennoch war insbesondere das erste Frühstück, gerade bei Buchung einer exklusiven Suite mit Horizon Club Zugang, dem Anspruch der Marke Shangri-La nicht angemessen. Von dieser Hotelkategorie erwarte ich deutlich mehr Aufmerksamkeit und Professionalität.
Das Shangri-La Colombo ist insgesamt ein solides Hotel, jedoch nicht mehr das modernste. Besonders enttäuschend war der Service im Horizon Club am ersten Tag. Beim Frühstück im Club-Bereich war das Personal kaum aufmerksam. Die Tische waren nur teilweise eingedeckt, Tassen und Teller musste ich mir selbst organisieren. In wurde ich nie gefragt, ob ich einen Kaffee wünsche. Bestellungen musste man aktiv einfordern. Teilweise hatte ich den Eindruck, dass das Personal mehr mit dem Handy beschäftigt war als mit den Gästen. Ab der zweiten Übernachtung verbesserte sich der Service spürbar. Dennoch war insbesondere das erste Frühstück, gerade bei Buchung einer exklusiven Suite mit Horizon Club Zugang, dem Anspruch der Marke Shangri-La nicht angemessen. Von dieser Hotelkategorie erwarte ich deutlich mehr Aufmerksamkeit und Professionalität.
10
Adil
12 de jun. de 2025
·
Hospedou-se por 5 noites
The hotel was very nice and clean. The rooms were decent in size, and the bathroom was bigger than usual. The service was excellent from the breakfast staff to the pool area staff.
The hotel was very nice and clean. The rooms were decent in size, and the bathroom was bigger than usual. The service was excellent from the breakfast staff to the pool area staff.
4
Siva
8 de out. de 2023
·
Hospedou-se por 2 noites
Rooms were nice but ac wasn’t working the whole first night, they didn’t even apologize just sent a technician to fix it the next day. Expected much better customer service for paying 900usd for 2 nights
Rooms were nice but ac wasn’t working the whole first night, they didn’t even apologize just sent a technician to fix it the next day. Expected much better customer service for paying 900usd for 2 nights
8
Riccardo
24 de ago. de 2025
·
Hospedou-se por 2 noites
Spacious hotel with big rooms and beautiful bathrooms
Spacious hotel with big rooms and beautiful bathrooms
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é frequentemente elogiado como atencioso, prestativo e proativo em todo o hotel. Alguns hóspedes relataram um check-in lento ou confuso, transfer do aeroporto perdidos ou acompanhamento e atenção inconsistentes, especialmente no restaurante e no clube.
Avaliações dos hóspedes relacionadas
10
andrew
25 de out. de 2025
·
Hospedou-se por 5 noites
Hotel in line with normal Shangri-La standards. Team here however was absolutely superb - helpful, friendly, great fun people. They made the stay particularly enjoyable. Breakfast is solid 5 star level with good, diverse buffet; the capital bar is wonderful, world standard. Food and beverage was strong throughout. Will stay here again.
Hotel in line with normal Shangri-La standards. Team here however was absolutely superb - helpful, friendly, great fun people. They made the stay particularly enjoyable. Breakfast is solid 5 star level with good, diverse buffet; the capital bar is wonderful, world standard. Food and beverage was strong throughout. Will stay here again.
4
Rajdeep
12 de fev. de 2024
·
Hospedou-se por 4 noites
Like most Shangri La's the hotel is a pleasant place to stay. However the service here leaves much to be desired. Prior to my stay I had contacted the hotel about arranging to host an event. I was speaking with someone on whatsapp who suddenly stopped responding. I followed up twice afterwards but still with no response, so I gave up and looked elsewhere. Then prior to arrival I booked an airport shuttle as I was landing at 1am so didn't want to deal with the hassle of booking a local taxi from a foreign airport. I arrive and there is no car. So I have to withdraw local currency and find a cab. I get to the hotel and inform the manager on duty who assures me he will look into it and follow up. I stayed at the hotel for 3 nights and no one reached out to me to either apologize or follow up about why these issues popped up in the first place.
Like most Shangri La's the hotel is a pleasant place to stay. However the service here leaves much to be desired. Prior to my stay I had contacted the hotel about arranging to host an event. I was speaking with someone on whatsapp who suddenly stopped responding. I followed up twice afterwards but still with no response, so I gave up and looked elsewhere. Then prior to arrival I booked an airport shuttle as I was landing at 1am so didn't want to deal with the hassle of booking a local taxi from a foreign airport. I arrive and there is no car. So I have to withdraw local currency and find a cab. I get to the hotel and inform the manager on duty who assures me he will look into it and follow up. I stayed at the hotel for 3 nights and no one reached out to me to either apologize or follow up about why these issues popped up in the first place.
4
Raj
21 de jun. de 2024
·
Hospedou-se por 1 noite
Asked me for a deposit of LKR 100,000 but still wouldn't bill the bar tab to my room, and demanded cash. Only backed off when I asked to speak to the manager. The check in process was also annoying because the key card didn't work on my room door and I had to come back to the front desk. The bell boy delivered my bag to a different room, even though my room number was clearly marked on the tag. After checking out, when the bag was being loaded, I noticed my kit bag side pockets were unzipped and opened in two places.
Asked me for a deposit of LKR 100,000 but still wouldn't bill the bar tab to my room, and demanded cash. Only backed off when I asked to speak to the manager. The check in process was also annoying because the key card didn't work on my room door and I had to come back to the front desk. The bell boy delivered my bag to a different room, even though my room number was clearly marked on the tag. After checking out, when the bag was being loaded, I noticed my kit bag side pockets were unzipped and opened in two places.
8
Manoj
27 de jul. de 2025
·
Hospedou-se por 3 noites
Not what I expected from Shangri la brand but it’s okay ! There are many areas where they can improve one of them is service staff near the smoking zone cafe. Either they are super busy or they won’t bother about guests at all. You keep asking for coffee or something and they will make sure you have to ask a couple of time before they serve you one
Not what I expected from Shangri la brand but it’s okay ! There are many areas where they can improve one of them is service staff near the smoking zone cafe. Either they are super busy or they won’t bother about guests at all. You keep asking for coffee or something and they will make sure you have to ask a couple of time before they serve you one
6
Sanjeewa
8 de nov. de 2025
·
Hospedou-se por 3 noites
Confusing check in and somewhat indifferent check in staff
Confusing check in and somewhat indifferent check in staff
10
Martin
26 de fev. de 2026
·
Hospedou-se por 7 noites
The best hotel I‘ve ever been! As a life-long airline pilot I have seen many hotels, but the Shangri-La employees beat everything I have ever seen. Top quality food, very helpful employees, clean rooms. No open wishes!
The best hotel I‘ve ever been! As a life-long airline pilot I have seen many hotels, but the Shangri-La employees beat everything I have ever seen. Top quality food, very helpful employees, clean rooms. No open wishes!
8
Rohan
1 de jul. de 2025
·
Hospedou-se por 2 noites
Good location of hotel. Clean and friendly service. Only issue was check in was very slow even though there was no rush.
Good location of hotel. Clean and friendly service. Only issue was check in was very slow even though there was no rush.
10
Sharlene
15 de nov. de 2025
·
Hospedou-se por 4 noites
To be in the position where your children become unwell overseas is extremely stressful, we were fortunate however to experience a service at Shangri-la Colombo that went above and beyond my expectations of any accomodation. A particular mention to the chefs- particularly the head chef who prepared special meals to accomodate my 2 year old sons recovery, the restaurant staff, the hotel staff who daily asked of my childrens wellbeing & empathising being parents themselves. The volume of housekeeping we required was WELL above our quota but not once was there a single comment. A particular mention of the restaurant manager (Maki); who on one occasion upon seeing my level of distress experiencing this kind of event while being away from home responded- "while you are away from home, separated from your own family- you become a part of ours here", numerous occasions during our stay you offered if we required "absolutely any assistance" possible to simply contact you, this individual is an absolute asset to Shangri-la chain, i can't emphasize that enough, he was incredibly helpful. I realise there is a certain level of expectation when staying at higher end accomodation, this experience excelled above and beyond. I would without hesitation recommend any family stay here, it's especially when the unexpected occurs travelling this kind of support exceeds any monetary considerations. Thank you Shangri-la Colombo!!! ❤️🇱🇰
To be in the position where your children become unwell overseas is extremely stressful, we were fortunate however to experience a service at Shangri-la Colombo that went above and beyond my expectations of any accomodation. A particular mention to the chefs- particularly the head chef who prepared special meals to accomodate my 2 year old sons recovery, the restaurant staff, the hotel staff who daily asked of my childrens wellbeing & empathising being parents themselves. The volume of housekeeping we required was WELL above our quota but not once was there a single comment. A particular mention of the restaurant manager (Maki); who on one occasion upon seeing my level of distress experiencing this kind of event while being away from home responded- "while you are away from home, separated from your own family- you become a part of ours here", numerous occasions during our stay you offered if we required "absolutely any assistance" possible to simply contact you, this individual is an absolute asset to Shangri-la chain, i can't emphasize that enough, he was incredibly helpful. I realise there is a certain level of expectation when staying at higher end accomodation, this experience excelled above and beyond. I would without hesitation recommend any family stay here, it's especially when the unexpected occurs travelling this kind of support exceeds any monetary considerations. Thank you Shangri-la Colombo!!! ❤️🇱🇰
10
FRANCIS
12 de jan. de 2025
·
Hospedou-se por 1 noite
All the staff was excellent, very courteous and efficient. Dinesh helped us with a speedy checkout.
All the staff was excellent, very courteous and efficient. Dinesh helped us with a speedy checkout.
10
Sai
28 de mai. de 2025
·
Hospedou-se por 2 noites
Absolutely amazing stay at Shangri-La Colombo! The hotel is stunning and super comfortable, but what really stood out was the incredible service. Special thanks to Nisal at the front desk—so professional and helpful—and Ishani in the lobby lounge, who was warm, friendly, and made us feel truly welcome. Everything from check-in to check-out was seamless. Highly recommend and can’t wait to come back!
Absolutely amazing stay at Shangri-La Colombo! The hotel is stunning and super comfortable, but what really stood out was the incredible service. Special thanks to Nisal at the front desk—so professional and helpful—and Ishani in the lobby lounge, who was warm, friendly, and made us feel truly welcome. Everything from check-in to check-out was seamless. Highly recommend and can’t wait to come back!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização altamente conveniente à beira-mar, com acesso direto ao One Galle Face Mall; conveniente para compras e refeições. Alguns observam que a área pode ser movimentada e certas atrações ficam a uma caminhada ou viagem mais longa.
Avaliações dos hóspedes relacionadas
10
Marnie
11 de fev. de 2026
·
Hospedou-se por 2 noites
Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
8
Khan
27 de fev. de 2025
·
Hospedou-se por 2 noites
Great breakfast and right near the mall. Rooms were of decent size but you could hear the music from downstairs when you are in the lower floors. I had issues getting an uber from the front entrance, as there is a lot of security. The sites are a bit away from the hotel but I knew beforehand. The area around the hotel can get busy due to the mall and the sea area in front of it.
Great breakfast and right near the mall. Rooms were of decent size but you could hear the music from downstairs when you are in the lower floors. I had issues getting an uber from the front entrance, as there is a lot of security. The sites are a bit away from the hotel but I knew beforehand. The area around the hotel can get busy due to the mall and the sea area in front of it.
10
Katie
30 de dez. de 2024
·
Hospedou-se por 4 noites
Excellent location and wonderfully maintained hotel and atmosphere.
Excellent location and wonderfully maintained hotel and atmosphere.
10
Yohan
1 de jul. de 2025
·
Hospedou-se por 4 noites
The hotel, location and staff are absolutely amazing. We loved our stay and will be retuning back in a weeks time to continue our stay.
The hotel, location and staff are absolutely amazing. We loved our stay and will be retuning back in a weeks time to continue our stay.
10
Anuruthan
1 de ago. de 2025
·
Hospedou-se por 5 noites
Quick check in/out. Clean/Comfortable room and washroom comparable to western standards. Connected to Galle face mall. Daily room cleaning. Nice exterior pool on 4th floor overlooking the Galle face beach.
Quick check in/out. Clean/Comfortable room and washroom comparable to western standards. Connected to Galle face mall. Daily room cleaning. Nice exterior pool on 4th floor overlooking the Galle face beach.
10
Subramaniam
22 de jul. de 2023
·
Hospedou-se por 3 noites
Great location with excellent facilities all around. Enjoyed our stay!
Great location with excellent facilities all around. Enjoyed our stay!
10
Subramaniam
16 de jul. de 2023
·
Hospedou-se por 4 noites
It was a very pleasant stay at a fine and well maintained hotel with excellent service. Great connection to the biggest mall in the country too.
It was a very pleasant stay at a fine and well maintained hotel with excellent service. Great connection to the biggest mall in the country too.
10
Janet
7 de nov. de 2025
·
Hospedou-se por 5 noites
Room was impeccable, staff was extremely friendly and the fact that it was connected to the mall was a major plus
Room was impeccable, staff was extremely friendly and the fact that it was connected to the mall was a major plus
10
Kay
27 de out. de 2023
·
Hospedou-se por 5 noites
The hotel is right across from a boardwalk on the ocean, so there are nice views. The staff are very nice and helpful. Rooms very clean and amenities are good. Buffet is good, lots of choices. Security is tight. We had a very nice stay! No complaints.
The hotel is right across from a boardwalk on the ocean, so there are nice views. The staff are very nice and helpful. Rooms very clean and amenities are good. Buffet is good, lots of choices. Security is tight. We had a very nice stay! No complaints.
10
Kazuhiko
18 de mai. de 2025
·
Hospedou-se por 1 noite
とても綺麗なホテル。徒歩でダッチホスピタルまでも行ける（昼間は暑いかも！） 朝食も豊富で美味しい
とても綺麗なホテル。徒歩でダッチホスピタルまでも行ける（昼間は暑いかも！） 朝食も豊富で美味しい
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã e os restaurantes do hotel recebem elogios frequentes pela qualidade e variedade, incluindo o Shang Palace e o Capital Bar. No entanto, várias avaliações mencionam um serviço de café lento e indisponibilidade ou falhas na preparação do café da manhã.
Avaliações dos hóspedes relacionadas
10
andrew
25 de out. de 2025
·
Hospedou-se por 5 noites
Hotel in line with normal Shangri-La standards. Team here however was absolutely superb - helpful, friendly, great fun people. They made the stay particularly enjoyable. Breakfast is solid 5 star level with good, diverse buffet; the capital bar is wonderful, world standard. Food and beverage was strong throughout. Will stay here again.
Hotel in line with normal Shangri-La standards. Team here however was absolutely superb - helpful, friendly, great fun people. They made the stay particularly enjoyable. Breakfast is solid 5 star level with good, diverse buffet; the capital bar is wonderful, world standard. Food and beverage was strong throughout. Will stay here again.
10
Marnie
11 de fev. de 2026
·
Hospedou-se por 2 noites
Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
10
David
29 de jul. de 2025
·
Hospedou-se por 2 noites
Amazing service, breakfast buffet and the Shang Palace is definitely worth a visit! A perfect place to unwind and get over jet lag.
Amazing service, breakfast buffet and the Shang Palace is definitely worth a visit! A perfect place to unwind and get over jet lag.
10
Alex
9 de jan. de 2025
·
Hospedou-se por 3 noites
Excellent vacation at Shangri-La! Everyone was fantastic and mr Dinesh at the hopper station at the breakfast buffe was worth the stay in it self! Best breakfast ever!
Excellent vacation at Shangri-La! Everyone was fantastic and mr Dinesh at the hopper station at the breakfast buffe was worth the stay in it self! Best breakfast ever!
8
Waheeda
25 de jul. de 2025
·
Hospedou-se por 3 noites
We recently stayed at the Shangri-La Hotel in Colombo and had an overall excellent experience. The hotel itself is beautiful, impeccably clean, and the service throughout was professional and warm. Our room was spacious, comfortable, and well-maintained, and the facilities throughout the hotel were of a very high standard. The only reason I am not giving a full five-star rating is due to the breakfast experience on our first morning, which unfortunately did not meet the expectations one would have of a hotel of this calibre. We were seated in a far section not typically used for breakfast, which was quite far from the food stations and had no staff presence to assist us. The egg station was understaffed, with only one chef and limited service plates, and basic condiments like salt and pepper were missing from the tables. Additionally, only instant oats were available rather than cooked oats, and there was no hot milk jug provided—something we've found standard at other five-star hotels. That said, we are pleased to note that these issues were addressed in the following days, and the breakfast experience significantly improved, reflecting the service standard we expected from Shangri-La. Despite the rocky start to our mornings, we thoroughly enjoyed our stay and would happily return. Thank you to the staff for making the rest of our visit so enjoyable.
We recently stayed at the Shangri-La Hotel in Colombo and had an overall excellent experience. The hotel itself is beautiful, impeccably clean, and the service throughout was professional and warm. Our room was spacious, comfortable, and well-maintained, and the facilities throughout the hotel were of a very high standard. The only reason I am not giving a full five-star rating is due to the breakfast experience on our first morning, which unfortunately did not meet the expectations one would have of a hotel of this calibre. We were seated in a far section not typically used for breakfast, which was quite far from the food stations and had no staff presence to assist us. The egg station was understaffed, with only one chef and limited service plates, and basic condiments like salt and pepper were missing from the tables. Additionally, only instant oats were available rather than cooked oats, and there was no hot milk jug provided—something we've found standard at other five-star hotels. That said, we are pleased to note that these issues were addressed in the following days, and the breakfast experience significantly improved, reflecting the service standard we expected from Shangri-La. Despite the rocky start to our mornings, we thoroughly enjoyed our stay and would happily return. Thank you to the staff for making the rest of our visit so enjoyable.
6
Jan
25 de jan. de 2023
·
Hospedou-se por 3 noites
Training of personnel is not satisfactory. This is very visible for waiters in the restaurant. Menus are not updated with regards of items not available. Waiters are not aware of food and beverage they don't have in stock. As an example; orange juice was not available on two stays within one week. Staff is polite but not trained to a level which much be expected for a 5 star hotel.
Training of personnel is not satisfactory. This is very visible for waiters in the restaurant. Menus are not updated with regards of items not available. Waiters are not aware of food and beverage they don't have in stock. As an example; orange juice was not available on two stays within one week. Staff is polite but not trained to a level which much be expected for a 5 star hotel.
8
Erich
12 de jan. de 2026
·
Hospedou-se por 14 noites
Wir waren zwei ganze Wochen in diesem Hotel und waren sehr zufrieden. Die Zimmer sind sehr, sehr sauber und werden zweimal täglich gereinigt. Der Pool ist nicht gigantisch, aber reicht völlig aus. Die Liegen sind sehr bequem, allerdings haben nicht alle einen Sonnenschirm. Wir hatten jedoch immer einen, da wir morgens immer sehr früh am Pool waren. Das Frühstück wird in den Bewertungen sehr gelobt, daher hatte ich hohe Erwartungen. Es war gut, aber ich hatte mir mehr erhofft. Viele der einheimischen Gerichte haben mir nicht geschmeckt und waren auch jeden Tag gleich, daher blieb es meist bei Speck und Eiern. Die Süßgebäcke waren etwas „pappig“ (nicht essbar), dafür gab es frische Pancakes. Man kann an drei Orten frühstücken, im Central ist die Auswahl aber am größten. Dort ist auch sehr viel los. Trotz viel Personal mussten wir oft lange auf unseren bestellten Kaffee warten. Auch die Horizon Lounge (für die wir einen deutlichen Aufpreis gezahlt haben) habe ich mir besser vorgestellt. Es gibt zwar den ganzen Tag kostenlose Getränke, aber die Snacks sind wirklich nur kleine Häppchen für zwischendurch und immer die gleichen. Der Ausblick im 32. Stock ist jedoch sehr schön. Besonders geschätzt haben wir auch den direkten Zugang zur Shopping Mall Galle Face – sehr praktisch, mit vielen Restaurants und schöner Atmosphäre am Abend. Ich würde das Hotel grundsätzlich wieder buchen.
Wir waren zwei ganze Wochen in diesem Hotel und waren sehr zufrieden. Die Zimmer sind sehr, sehr sauber und werden zweimal täglich gereinigt. Der Pool ist nicht gigantisch, aber reicht völlig aus. Die Liegen sind sehr bequem, allerdings haben nicht alle einen Sonnenschirm. Wir hatten jedoch immer einen, da wir morgens immer sehr früh am Pool waren. Das Frühstück wird in den Bewertungen sehr gelobt, daher hatte ich hohe Erwartungen. Es war gut, aber ich hatte mir mehr erhofft. Viele der einheimischen Gerichte haben mir nicht geschmeckt und waren auch jeden Tag gleich, daher blieb es meist bei Speck und Eiern. Die Süßgebäcke waren etwas „pappig“ (nicht essbar), dafür gab es frische Pancakes. Man kann an drei Orten frühstücken, im Central ist die Auswahl aber am größten. Dort ist auch sehr viel los. Trotz viel Personal mussten wir oft lange auf unseren bestellten Kaffee warten. Auch die Horizon Lounge (für die wir einen deutlichen Aufpreis gezahlt haben) habe ich mir besser vorgestellt. Es gibt zwar den ganzen Tag kostenlose Getränke, aber die Snacks sind wirklich nur kleine Häppchen für zwischendurch und immer die gleichen. Der Ausblick im 32. Stock ist jedoch sehr schön. Besonders geschätzt haben wir auch den direkten Zugang zur Shopping Mall Galle Face – sehr praktisch, mit vielen Restaurants und schöner Atmosphäre am Abend. Ich würde das Hotel grundsätzlich wieder buchen.
10
Lasath
15 de jul. de 2024
·
Hospedou-se por 4 noites
During the late hours of the evening, when my family and I were waiting, sitting in the lounge area was extremely helpful as it provided some comfort as we waited for our taxi. What we did not particularly find helpful was at breakfast we asked for coffee and the lady took our order but we did not get our coffee after asking twice.
During the late hours of the evening, when my family and I were waiting, sitting in the lounge area was extremely helpful as it provided some comfort as we waited for our taxi. What we did not particularly find helpful was at breakfast we asked for coffee and the lady took our order but we did not get our coffee after asking twice.
10
Dennis
20 de mar. de 2024
·
Hospedou-se por 3 noites
If you're looking for a relaxing weekend, look no further than the Shangri-La. My wife and I booked a weekend at the Shangri-la, and returned home fully relaxed and ready to resume the day to day stresses of work. The pool is well kept and the staff brings cooled towels, water and fresh fruit throughout the day. The Chi Spa is amazing! We had some of the best massages ever there. Shang's Palace and the Capital Bar and Grill are both delicious and the staff is very attentive. The breakfast buffet is enormous, and offers a bit of something for everyone, and again the staff are extremely attentive. We will definitely stay at the Shangri-La the next time we are in Colombo.
If you're looking for a relaxing weekend, look no further than the Shangri-La. My wife and I booked a weekend at the Shangri-la, and returned home fully relaxed and ready to resume the day to day stresses of work. The pool is well kept and the staff brings cooled towels, water and fresh fruit throughout the day. The Chi Spa is amazing! We had some of the best massages ever there. Shang's Palace and the Capital Bar and Grill are both delicious and the staff is very attentive. The breakfast buffet is enormous, and offers a bit of something for everyone, and again the staff are extremely attentive. We will definitely stay at the Shangri-La the next time we are in Colombo.
6
Jan
18 de jan. de 2023
·
Hospedou-se por 19.374 noites
breakfast quite disapointing. No orange juice available at. the hotel. no maple cirup available qualility of kitchen disapointing
breakfast quite disapointing. No orange juice available at. the hotel. no maple cirup available qualility of kitchen disapointing
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Kazuaki
há 2 semanas
·
Hospedou-se por 2 noites
朝食は種類は少なかった。ホテルのグレードを考えるともっと増やしてほしい。
朝食は種類は少なかった。ホテルのグレードを考えるともっと増やしてほしい。
10
Leslie
4 de set. de 2026
·
Hospedou-se por 1 noite
Excellent service
Excellent service
10
Peter
21 de ago. de 2026
·
Hospedou-se por 4 noites
The breakfast buffet was magnificent. The same goes for lunch and dinner buffet.
The breakfast buffet was magnificent. The same goes for lunch and dinner buffet.
6
STEFANIA
17 de ago. de 2026
·
Hospedou-se por 1 noite
Hotel nella media. Non lo sceglierei di nuovo
Hotel nella media. Non lo sceglierei di nuovo
10
Roshni
12 de ago. de 2026
·
Hospedou-se por 2 noites
Incredible hotel as expected. Dining was expansive and delicious, staff in the restaurant were fantastic also. Check-in was friendly and kind, we were offered an upgrade for a small extra charge which we opted for. We were also able to get late check out for no charge which was very helpful and impressive. The horizon lounge was great, very good food and cocktails and the views were beautiful. Room was large and luxurious, my only slight downside is cleanliness wasn't 100%, there was dust and hairs on some of the fixtures and lightswitches etc. The hotel is in a very busy area, despite being on the 31st floor we could hear music and base coming from a party location nearby up until 4am on one of the nights.
Incredible hotel as expected. Dining was expansive and delicious, staff in the restaurant were fantastic also. Check-in was friendly and kind, we were offered an upgrade for a small extra charge which we opted for. We were also able to get late check out for no charge which was very helpful and impressive. The horizon lounge was great, very good food and cocktails and the views were beautiful. Room was large and luxurious, my only slight downside is cleanliness wasn't 100%, there was dust and hairs on some of the fixtures and lightswitches etc. The hotel is in a very busy area, despite being on the 31st floor we could hear music and base coming from a party location nearby up until 4am on one of the nights.
Políticas da propriedade
Check-in
Checkout
De 14:00 a 23:30
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
outubro 2026
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novembro 2026
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Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-10-09: 204.3319778656006USD
- 2026-10-10: 178.23669403076173USD
- 2026-10-11: 182.91246273498535USD
- 2026-10-12: 182.35186828002932USD
- 2026-10-13: 185.3473408340454USD
- 2026-10-14: 185.47966875USD
- 2026-10-15: 182.48233290405275USD
- 2026-10-16: 177.7886663406372USD
- 2026-10-17: 181.3730588058472USD
- 2026-10-18: 187.4403305053711USD
- 2026-10-19: 194.81002617034915USD
- 2026-10-20: 187.229915272522USD
- 2026-10-21: 187.38422661437988USD
- 2026-10-22: 194.7193402648926USD
- 2026-10-23: 181.30992910766602USD
- 2026-10-24: 181.30992910766602USD
- 2026-10-25: 187.5385379562378USD
- 2026-10-26: 187.4403305053711USD
- 2026-10-27: 187.19483751983643USD
- 2026-10-28: 187.50346020355227USD
- 2026-10-29: 175.36189099731448USD
- 2026-10-30: 168.14428439941406USD
- 2026-10-31: 167.97595563201907USD
- 2026-11-01: 175.36189099731448USD
- 2026-11-02: 175.36189099731448USD
- 2026-11-03: 175.48114168090822USD
- 2026-11-04: 175.2987612991333USD
- 2026-11-05: 175.41801198272705USD
- 2026-11-06: 167.97595563201907USD
- 2026-11-07: 168.0390682357788USD
- 2026-11-08: 175.36189099731448USD
- 2026-11-09: 175.36189099731448USD
- 2026-11-10: 175.48114168090822USD
- 2026-11-11: 181.02234965667725USD
- 2026-11-12: 175.17952770996095USD
- 2026-11-13: 168.14428439941406USD
- 2026-11-14: 168.0390682357788USD
- 2026-11-15: 181.3698279602051USD
- 2026-11-16: 194.77718778686526USD
- 2026-11-17: 194.70704937591555USD
- 2026-11-18: 180.40510428924563USD
- 2026-11-19: 181.31365569152834USD
- 2026-11-20: 168.0390682357788USD
- 2026-11-21: 168.0390682357788USD
- 2026-11-22: 175.41801198272705USD
- 2026-11-23: 175.36189099731448USD
- 2026-11-24: 181.02234965667725USD
- 2026-11-25: 175.41801198272705USD
- 2026-11-26: 175.36189099731448USD
- 2026-11-27: 168.09518922119142USD
- 2026-11-28: 168.14428439941406USD
- 2026-11-29: 171.8758427383423USD
- 2026-11-30: 181.38981133880617USD
- 2026-12-01: 187.38422661437988USD
- 2026-12-02: 187.4403305053711USD
- 2026-12-03: 187.31408820343017USD
- 2026-12-04: 175.2987612991333USD
- 2026-12-05: 175.36189099731448USD
- 2026-12-06: 194.82117173309328USD
- 2026-12-07: 187.31408820343017USD
- 2026-12-08: 187.4403305053711USD
- 2026-12-09: 187.31408820343017USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 72 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Os hóspedes com reservas de planos tarifários com café da manhã incluído vão receber essa refeição para hóspedes a partir de 12 anos.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Quartos com isolamento acústico não estão garantidos
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- A taxa de café da manhã infantil é cobrada para hóspedes até 11 anos.
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Somente hóspedes registrados podem ter acesso aos quartos.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- Há possibilidade de check-in sem contato.
- Taxa de café da manhã com buffet: USD 20 para adultos e USD 10 para crianças
- Taxa de traslado de/para o aeroporto: USD 85 por veículo (só ida, ocupação máxima de 2)
- Taxa para cama dobrável: USD 25.0 por diária
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Armazenamento de bagagem
Área de fumantes
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Piscina interna
Música ao vivo
Evening Entertainment
Mobiliário de área externa
Terraço
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Massagem
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Clube para crianças
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Estacionamento gratuito
Estação de carregamento para carros elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis