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Axel Hotel Madrid - Adults Only

254 US$

/natt

Snitt för september

Axel Hotel Madrid - Adults Only - Image 1

Axel Hotel Madrid - Adults Only - Rum

Axel Hotel Madrid - Adults Only - Rum

Axel Hotel Madrid - Adults Only - Reception

Axel Hotel Madrid - Adults Only - Badrum

Priser för Axel Hotel Madrid - Adults Only

Välj datum för att se priser och tillgänglighet.

254 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Axel Hotel Madrid - Adults Only är priset per natt i genomsnitt 148 US$ under den billigaste månaden (augusti) och 279 US$ under den dyraste månaden (oktober), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Axel Hotel Madrid - Adults Only efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	168 US$
februari	159 US$
mars	192 US$
april	249 US$
maj	278 US$
juni	248 US$
juli	223 US$
augusti	148 US$
september	254 US$
oktober	279 US$
november	202 US$
december	191 US$

Dyrast: oktober (ca 279 US$)

Billigast: augusti (ca 148 US$)

Om detta boende

Här har du tillgång till utomhuspool, gratis wi-fi och hjälp med bokning av biljetter och guidade turer.

Parkering
Pool
Rökfria rum
Business center
Rumservice
Tur- och utflyktsdisk

Läge

Atocha, 49, Huertas, Madrid, Comunidad de Madrid, Spanien

Plaza de Santa Ana (0.2 miles)

Puerta del Sol (0.3 miles)

Calle de Alcalá (0.3 miles)

Plaza Mayor (0.4 miles)

Calle de Preciados (0.4 miles)

El Oso y el Madrono (0.4 miles)

Mer platsinformation

Rumsalternativ

5

Superior-rum

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

226 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

14

Axel Premium

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

226 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

3

Axel Junior Suite Single Use

Information om rummet

1 Extra Stor Dubbelsäng

312 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

13

Axel Suite

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

549 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Basic-rum

Information om rummet

1 Dubbelsäng

Sovplats 2

161 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

12

Axel City

Information om rummet

1 Dubbelsäng

eller

2 Enkelsängar

Sovplats 2

161 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

10

Axel Suite Single Use

Information om rummet

1 Extra Stor Dubbelsäng

549 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

11

Axel City Single Use

Information om rummet

1 Dubbelsäng

eller

2 Enkelsängar

161 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

3

Axel Junior Suite

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

312 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

13

Axel Premium Single Use

Information om rummet

1 Stor Dubbelsäng

226 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Gästrecensioner för Axel Hotel Madrid - Adults Only

8.6

Fantastiskt

Baserat på 3 310 verifierade recensioner

Vem bor här?

Företag

14%

Par

59%

Grupper

25%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

I recensioner av Axel Hotel Madrid - Adults Only berömmer gästerna det centrala läget, den inkluderande atmosfären och den välkomnande personalen, samtidigt som de noterar enstaka problem med underhåll eller städning, blandade åsikter om värdet för pengarna samt en övergripande livlig atmosfär för vuxna.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

I recensioner av Axel Hotel Madrid - Adults Only berömmer gästerna det centrala läget, den inkluderande atmosfären och den välkomnande personalen, samtidigt som de noterar enstaka problem med underhåll eller städning, blandade åsikter om värdet för pengarna samt en övergripande livlig atmosfär för vuxna.

Takpoolen och baren får många komplimanger, men flera gäster tyckte att de var stängda för evenemang eller underhåll, trånga med icke-hotellgäster, eller att poolen var för kall för att använda. Rummens komfort och design varierar kraftigt: vissa sviter är rymliga och stilfulla, medan andra känns daterade, väldigt mörka eller trånga, med hårda sängar, öppna badrum som erbjuder lite avskildhet och märkbart gatuljud eller ljud från innergården. Du kan förvänta dig ett centralt, socialt hotell med energiska gemensamma utrymmen men varierande rumsstandard.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Takpoolen och baren lovordas ofta för sin utsikt och atmosfär, men flera recensioner rapporterar stängningar för evenemang eller underhåll, trängsel med icke-gäster samt en ouppvärmd, liten pool. Gymmet är enkelt och en del av utrustningen behöver uppdateras; spa/bastu rapporterades vara stängt.

Relaterade gästrecensioner

8

Emma

14 juni 2024

·

Stannade 2 nätter

A great experience, pool is smaller than appears in pictures, was quieter than our experiences at hotels closer to city center and walking distance was manageable.

A great experience, pool is smaller than appears in pictures, was quieter than our experiences at hotels closer to city center and walking distance was manageable.

8

Soumya

8 nov. 2025

·

Stannade 2 nätter

Great, friendly staff. Lovely rooftop bar. Room was good albeit very small. Fantastic location.

Great, friendly staff. Lovely rooftop bar. Room was good albeit very small. Fantastic location.

8

Llency

4 dec. 2024

·

Stannade 2 nätter

Overall the hotel is good. The spa/sauna was not open and I the roof top pool has a great view of the city, but also the hotel should consider make it a hot pool for the winter.

Overall the hotel is good. The spa/sauna was not open and I the roof top pool has a great view of the city, but also the hotel should consider make it a hot pool for the winter.

10

John Paul

2 mars 2024

·

Stannade 5 nätter

As usual a great stay at Axel Madrid. Just one remark : the gym equipment badly needs to be updated ( machines are noisy and about to fall apart)

As usual a great stay at Axel Madrid. Just one remark : the gym equipment badly needs to be updated ( machines are noisy and about to fall apart)

10

Mark

16 mars 2023

·

Stannade 1 natt

The 2 gentlemen who were at the front desk during my visit were excellent! Love this location and hotel! Super close to Atocha train station, the Prado, and Centro Madrid. Not a touristy area, and lots of fabulous restaurants and cafes within a 10 minute walk. Rooftop bar and pool was fantastic!!

The 2 gentlemen who were at the front desk during my visit were excellent! Love this location and hotel! Super close to Atocha train station, the Prado, and Centro Madrid. Not a touristy area, and lots of fabulous restaurants and cafes within a 10 minute walk. Rooftop bar and pool was fantastic!!

6

Michael

13 juni 2022

·

Stannade 7 nätter

Super Location Schöne Dachterrasse Gute bequeme Betten Nähe zur Ubahnstation - Sehr laut (Lärm von der Terrasse und dem Club im Keller bis spät in der Nacht) Jeder zweite Tag private Veranstaltung auf dee Dachterrasse und man wurde vertrieben Pool nicht zum Schwimmen geeignet. Die meiste Zeit stehen Gäste mit Gläsern und Zigarette im Wasser und feiern. Im Zimmer Keine frischen Tassen oder Gläser ausgetauscht. Fenster zu einem überdachten Innenhof...daher nie Frischluft und dementsprechend schon ein schlechter Grundgeruch im Zimmer Waschbecken nicht im Badezimmer und auch nach Beschwerde nie mehr als maximal lauwarmes Wasser.

Super Location Schöne Dachterrasse Gute bequeme Betten Nähe zur Ubahnstation - Sehr laut (Lärm von der Terrasse und dem Club im Keller bis spät in der Nacht) Jeder zweite Tag private Veranstaltung auf dee Dachterrasse und man wurde vertrieben Pool nicht zum Schwimmen geeignet. Die meiste Zeit stehen Gäste mit Gläsern und Zigarette im Wasser und feiern. Im Zimmer Keine frischen Tassen oder Gläser ausgetauscht. Fenster zu einem überdachten Innenhof...daher nie Frischluft und dementsprechend schon ein schlechter Grundgeruch im Zimmer Waschbecken nicht im Badezimmer und auch nach Beschwerde nie mehr als maximal lauwarmes Wasser.

10

Nicholas

18 okt. 2025

·

Stannade 3 nätter

My partner and I loved our stay at Axel Madrid. We were in room 006, was so spacious and well designed. The staff was friendly and helpful. The rooftop was great and fun, with spectacular sunset views. Great location. Gym a little small. Friendly clientele, and welcoming safe space.

My partner and I loved our stay at Axel Madrid. We were in room 006, was so spacious and well designed. The staff was friendly and helpful. The rooftop was great and fun, with spectacular sunset views. Great location. Gym a little small. Friendly clientele, and welcoming safe space.

8

Jan

18 juni 2025

·

Stannade 4 nätter

Leider war der Rooftop Pool während unseres Aufenthaltes wegen Bauarbeiten geschlossen. Ansonsten ein sehr gutes Hotel, aufmerksames Personal, gutes Frühstück und perfekte Lage!

Leider war der Rooftop Pool während unseres Aufenthaltes wegen Bauarbeiten geschlossen. Ansonsten ein sehr gutes Hotel, aufmerksames Personal, gutes Frühstück und perfekte Lage!

10

jean gabriel

3 mars 2024

·

Stannade 2 nätter

Hôtel fidèle aux photos Malheureusement nous n’avons pas pu profiter du roof top car fermé. Nous avions choisi cet établissement pour celui-ci Pas de proposition commerciale pour nous dédommager Très bien situé pour visiter Madrid

Hôtel fidèle aux photos Malheureusement nous n’avons pas pu profiter du roof top car fermé. Nous avions choisi cet établissement pour celui-ci Pas de proposition commerciale pour nous dédommager Très bien situé pour visiter Madrid

6

Eric

1 okt. 2024

·

Stannade 4 nätter

Nous ne renouvellerons jamais l’expérience de séjourner dans cet hôtel! Le lit n’était pas confortable et il grinçait! Les têtes d’oreiller étaient minces comme des feuilles de papier! Le café dans la chambre était seulement du décaféiné, même à la quatrième journée! La piscine sur le toit n’est pas chauffée! L’eau de la piscine était très froide. Le service du bar sur le toit était pauvre et pas très accueillant!

Nous ne renouvellerons jamais l’expérience de séjourner dans cet hôtel! Le lit n’était pas confortable et il grinçait! Les têtes d’oreiller étaient minces comme des feuilles de papier! Le café dans la chambre était seulement du décaféiné, même à la quatrième journée! La piscine sur le toit n’est pas chauffée! L’eau de la piscine était très froide. Le service du bar sur le toit était pauvre et pas très accueillant!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många gäster tyckte att rummen och de gemensamma utrymmena var rena, men återkopplingen är inkonsekvent. Flera rapporterade missad städning, fläckiga sängkläder eller handdukar, damm, lukter samt smuts eller rester av underhåll i badrummet.

Relaterade gästrecensioner

10

Milo

28 mars 2025

·

Stannade 1 natt

The staff at Axel are wonderful and welcoming, they explain everything clearly and make sure you have everything you need for your trip. I went during a quiet period for the city so had no issues with any noise, and my room was peaceful, spacious, clean, and everything finished to a high standard. The decor is modern and chic, and all the amenties you need are provided. Would definitely stay here again!

The staff at Axel are wonderful and welcoming, they explain everything clearly and make sure you have everything you need for your trip. I went during a quiet period for the city so had no issues with any noise, and my room was peaceful, spacious, clean, and everything finished to a high standard. The decor is modern and chic, and all the amenties you need are provided. Would definitely stay here again!

6

Teresa

24 sep. 2025

·

Stannade 3 nätter

Room cleaning was poor, day 1 found dirty towel, day 2 found 2 socks behind curtain. No privacy in room as full length window had no curtain, suggest frosted glass on window.

Room cleaning was poor, day 1 found dirty towel, day 2 found 2 socks behind curtain. No privacy in room as full length window had no curtain, suggest frosted glass on window.

4

Silvia

24 aug. 2024

·

Stannade 2 nätter

Abbiamo scelto Axel Hotel tutte le volte che siamo venute a Madrid, ma questa volta per l’ultima volta. Camera scarna, non è nemmeno stata pulita e rifatta, piscina strapiena di persone non ospiti dell’hotel. Peccato! Unica conferma, il personale gentile

Abbiamo scelto Axel Hotel tutte le volte che siamo venute a Madrid, ma questa volta per l’ultima volta. Camera scarna, non è nemmeno stata pulita e rifatta, piscina strapiena di persone non ospiti dell’hotel. Peccato! Unica conferma, il personale gentile

4

David

10 okt. 2025

·

Stannade 1 natt

Descuidado y no muy limpio. Cero ambiente lgbt

Descuidado y no muy limpio. Cero ambiente lgbt

2

Alicia

17 maj 2025

·

Stannade 3 nätter

Bed sheets were stained and dirty, as well as the only chair in the room. The AC was not working properly and the room was hot and stuffy.

Bed sheets were stained and dirty, as well as the only chair in the room. The AC was not working properly and the room was hot and stuffy.

6

Alexandria

15 juni 2025

·

Stannade 4 nätter

The staff were absolutely fantastic but the rooms were pretty disappointing - light bulbs not working and cleanliness definitely not up to scratch

The staff were absolutely fantastic but the rooms were pretty disappointing - light bulbs not working and cleanliness definitely not up to scratch

2

Valery

3 juli 2025

·

Stannade 3 nätter

Quelle déception !!! Apprendre par mail le jour de notre arrivée que la piscine n’est plus accessible J’ai choisi cet hôtel pour sa situation et son rooftop De plus la chambre commandé était avec balcon mais pas disponible à notre arrivée Nous avons eu la 607 Le dessous du lit était poussiéreux, la table servant de bar était salle en dessous, la porte de douche ne ferme pas, l’évier est fendu. et le siphon de la douche n’était pas nettoyé.

Quelle déception !!! Apprendre par mail le jour de notre arrivée que la piscine n’est plus accessible J’ai choisi cet hôtel pour sa situation et son rooftop De plus la chambre commandé était avec balcon mais pas disponible à notre arrivée Nous avons eu la 607 Le dessous du lit était poussiéreux, la table servant de bar était salle en dessous, la porte de douche ne ferme pas, l’évier est fendu. et le siphon de la douche n’était pas nettoyé.

8

Morten Kjær

26 nov. 2024

·

Stannade 6 nätter

Very nice hotel, but very small room. But also very quiet. There was a bad smell in the lobby. Reception was very kind. Rooftop bar not so smiling.

Very nice hotel, but very small room. But also very quiet. There was a bad smell in the lobby. Reception was very kind. Rooftop bar not so smiling.

10

Doyle

18 nov. 2025

·

Stannade 1 natt

The front desk staff was extremely friendly & helpful and the room was very clean.

The front desk staff was extremely friendly & helpful and the room was very clean.

8

Lorraine

27 okt. 2023

·

Stannade 13 nätter

The staff at Axel Madrid are all wonderful. The hotel is very well located. The rooms are clean but the decor feels a bit 90’s Las Vegas Club. Beds are hard for my taste although my husband liked them. Interior courtyard rooms are very load but we were moved to a back of hotel room which was very quiet.

The staff at Axel Madrid are all wonderful. The hotel is very well located. The rooms are clean but the decor feels a bit 90’s Las Vegas Club. Beds are hard for my taste although my husband liked them. Interior courtyard rooms are very load but we were moved to a back of hotel room which was very quiet.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Designen känns modern och vissa rum är rymliga, men många noterar mörk belysning, kompakta layouter, öppna badrum med lite avskildhet och hårda madrasser. Ljudnivån varierar: rum mot gatan eller innergården kan vara bullriga, medan rum mot innergården eller baksidan är lugnare.

Relaterade gästrecensioner

8

Daniel

21 maj 2025

·

Stannade 1 natt

The hotel had a nice rooftop bar and while I only went during the day, it seemed like a welcoming place to socialize. The room was very large and had a fun style. Unfortunately, it felt very cold and wasn’t well lit, some of the lights also flickered. The area was great, a quick walk to everything and breakfast was also really good, although the seating area for breakfast felt a bit small

The hotel had a nice rooftop bar and while I only went during the day, it seemed like a welcoming place to socialize. The room was very large and had a fun style. Unfortunately, it felt very cold and wasn’t well lit, some of the lights also flickered. The area was great, a quick walk to everything and breakfast was also really good, although the seating area for breakfast felt a bit small

4

Roderick

26 aug. 2025

·

Stannade 21 nätter

Let me start by saying that the staff were wonderful and that the company does read the reviews which I applaud. The problem, for me anyway, was the hotel design itself. The corridors were very dark, gloomy and bare. This gloomy atmosphere continues with the room. The room is effectively a bathroom with a bed in it. The shower, sink and toilet are all in from of the bed. I don’t mind seeing / hearing my significant other shower or wash their hands but seeing, hearing and smelling someone use the bathroom is not something I like. The rooftop has a bar and quite a large pool along with a rooftop view. Many restaurants and bars in the area. Once again the staff and management were great.

Let me start by saying that the staff were wonderful and that the company does read the reviews which I applaud. The problem, for me anyway, was the hotel design itself. The corridors were very dark, gloomy and bare. This gloomy atmosphere continues with the room. The room is effectively a bathroom with a bed in it. The shower, sink and toilet are all in from of the bed. I don’t mind seeing / hearing my significant other shower or wash their hands but seeing, hearing and smelling someone use the bathroom is not something I like. The rooftop has a bar and quite a large pool along with a rooftop view. Many restaurants and bars in the area. Once again the staff and management were great.

10

Steve

12 okt. 2024

·

Stannade 3 nätter

This was a very delightful hotel. Exceptionally friendly staff who all spoke English. I got a room facing the inner courtyard and it was super quiet. My friends got a room facing the street and they said they got some street noise each night that woke them up, which I would have been bummed about if I had been in their room. The breakfast buffet was super delicious and of great quality and variety. I would definitely stay here again.

This was a very delightful hotel. Exceptionally friendly staff who all spoke English. I got a room facing the inner courtyard and it was super quiet. My friends got a room facing the street and they said they got some street noise each night that woke them up, which I would have been bummed about if I had been in their room. The breakfast buffet was super delicious and of great quality and variety. I would definitely stay here again.

10

Dan

24 jan. 2023

·

Stannade 5 nätter

Enjoyed my stay at Axel Hotel Madrid. The room was spacious with great decor. Close to restaurants, shopping and everything Madrid has to offer.

Enjoyed my stay at Axel Hotel Madrid. The room was spacious with great decor. Close to restaurants, shopping and everything Madrid has to offer.

6

Gerald

6 jan. 2026

·

Stannade 4 nätter

Hôtel vieillissant. Les chambres supérieures qui se trouvent côté rue sont très mal insonorisées et donc bruyantes, y compris la nuit. Heureusement le personnel est agréable et a sû me trouver une chambre calme côté cours arrière. Dans l'ensemble, cet hôtel n'est pas un bon rapport qualité-prix.

Hôtel vieillissant. Les chambres supérieures qui se trouvent côté rue sont très mal insonorisées et donc bruyantes, y compris la nuit. Heureusement le personnel est agréable et a sû me trouver une chambre calme côté cours arrière. Dans l'ensemble, cet hôtel n'est pas un bon rapport qualité-prix.

8

Soumya

8 nov. 2025

·

Stannade 2 nätter

Great, friendly staff. Lovely rooftop bar. Room was good albeit very small. Fantastic location.

Great, friendly staff. Lovely rooftop bar. Room was good albeit very small. Fantastic location.

6

vinay

10 apr. 2025

·

Stannade 4 nätter

Good location. Helpful and friendly staff. Did not like the black colour every where. Too dark,

Good location. Helpful and friendly staff. Did not like the black colour every where. Too dark,

6

Fabien

1 juni 2024

·

Stannade 2 nätter

Had to change room as ours was a dark closet facing a light well ’. The second bedroom was slightly lighter but low ceiling under the eaves, very small, and the door didn’t close properly. Nothing like the pictures on the website. Quite disappointing for the price.

Had to change room as ours was a dark closet facing a light well ’. The second bedroom was slightly lighter but low ceiling under the eaves, very small, and the door didn’t close properly. Nothing like the pictures on the website. Quite disappointing for the price.

10

Larry

13 nov. 2025

·

Stannade 4 nätter

Alternative hotel welcoming LGBTQ+ guests and as they also state in signage, heterofriendly. Rooms just a bit dark, at least mine. Perhaps the rooms facing outward can be brighter but on the inner open courtyard ring the light was minimal even on a very sunny day. But aside from that, great room, great shower, good amenities like bar and room service. No water in the room except mini-bar - I think every hotel should provide this as a standard. Or do that thing where you can fill your own glass jug in the lobby and bring to the room. Anyway, the bar was great fun with good banter albeit not large space. Would stay here again.

Alternative hotel welcoming LGBTQ+ guests and as they also state in signage, heterofriendly. Rooms just a bit dark, at least mine. Perhaps the rooms facing outward can be brighter but on the inner open courtyard ring the light was minimal even on a very sunny day. But aside from that, great room, great shower, good amenities like bar and room service. No water in the room except mini-bar - I think every hotel should provide this as a standard. Or do that thing where you can fill your own glass jug in the lobby and bring to the room. Anyway, the bar was great fun with good banter albeit not large space. Would stay here again.

8

Jörgen

8 feb. 2026

·

Stannade 4 nätter

Fantastisk frukost och och mycket god service och bemötande från personalen. Mycket bra läge i centrala delen. Rummen är lite slitna och sängarna väl hårda.

Fantastisk frukost och och mycket god service och bemötande från personalen. Mycket bra läge i centrala delen. Rummen är lite slitna och sängarna väl hårda.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen beskrivs allmänt som vänlig, tillmötesgående och hjälpsam, med smidig incheckning och ibland uppgraderingar. En minoritet nämner långsam eller ointresserad barservice, inkonsekvent uppföljning eller personal som går in på rummen utan tillräckligt varsel.

Relaterade gästrecensioner

10

Dale

8 okt. 2025

·

Stannade 2 nätter

Convenient, staff were very helpful with dining and transportation suggestions.

Convenient, staff were very helpful with dining and transportation suggestions.

10

Brian

19 maj 2025

·

Stannade 3 nätter

The entire staff from General Manager, Frint desk staff and servers were very professional, personable, and polite. Great room and great vibes on teh rooftop. Would definitely stay there again!

The entire staff from General Manager, Frint desk staff and servers were very professional, personable, and polite. Great room and great vibes on teh rooftop. Would definitely stay there again!

10

Cory

20 nov. 2025

·

Stannade 1 natt

Staff was very accommodating. Granted early Checkin . I had just arrived overnight from canada so it was much appreciated

Staff was very accommodating. Granted early Checkin . I had just arrived overnight from canada so it was much appreciated

10

Rafael

7 maj 2025

·

Stannade 2 nätter

Front desk was amazing, they were super helpful, they went really out of their way to help me with an issue I had (nothing to do with the hotel). Supper appreciated!! Thanks!

Front desk was amazing, they were super helpful, they went really out of their way to help me with an issue I had (nothing to do with the hotel). Supper appreciated!! Thanks!

4

Thomas

31 maj 2024

·

Stannade 3 nätter

This is my 3rd or 4th stay at Axel Madrid over the last two or three years. However this stay was a great disappointment and the hotel has shown a steady degradation in maintenance and staff friendliness. On our second night we were about to head out for my partner’s birthday dinner celebration when water started gushing out of the light fixtures in the (separate) shower and toilet. We went to reception who informed us this was “normal” and they would get someone to fix it. I said I had no intention of staying in the room and asked to be moved. I was told that all rooms were full. I said the speak with the manager on duty to get this to happen. I was told he was not available. I repeated my request to move and it was again refused. I then said I would be contacting hotels.com to resolve the issue and that I would move to another hotel and get my prepaid amount refunded. Only then (miraculously) did the receptionist find the manager available and, another miracle, to find an empty room for us. It so happened it was the very room next door. No apology, no assistance with moving our items, no offer of a complimentary drink at the bar or anything like that. Just the bare minimum after I had to escalate and push for a resolution. Additionally, the bar staff at the rooftop bar are simply not customer focused. They spent most of their time chatting with one another and smoking at the side of the pool while a long line gathered for drinks. I will Kit be back

This is my 3rd or 4th stay at Axel Madrid over the last two or three years. However this stay was a great disappointment and the hotel has shown a steady degradation in maintenance and staff friendliness. On our second night we were about to head out for my partner’s birthday dinner celebration when water started gushing out of the light fixtures in the (separate) shower and toilet. We went to reception who informed us this was “normal” and they would get someone to fix it. I said I had no intention of staying in the room and asked to be moved. I was told that all rooms were full. I said the speak with the manager on duty to get this to happen. I was told he was not available. I repeated my request to move and it was again refused. I then said I would be contacting hotels.com to resolve the issue and that I would move to another hotel and get my prepaid amount refunded. Only then (miraculously) did the receptionist find the manager available and, another miracle, to find an empty room for us. It so happened it was the very room next door. No apology, no assistance with moving our items, no offer of a complimentary drink at the bar or anything like that. Just the bare minimum after I had to escalate and push for a resolution. Additionally, the bar staff at the rooftop bar are simply not customer focused. They spent most of their time chatting with one another and smoking at the side of the pool while a long line gathered for drinks. I will Kit be back

10

Doyle

18 nov. 2025

·

Stannade 1 natt

The front desk staff was extremely friendly & helpful and the room was very clean.

The front desk staff was extremely friendly & helpful and the room was very clean.

10

Mark

16 mars 2023

·

Stannade 1 natt

The 2 gentlemen who were at the front desk during my visit were excellent! Love this location and hotel! Super close to Atocha train station, the Prado, and Centro Madrid. Not a touristy area, and lots of fabulous restaurants and cafes within a 10 minute walk. Rooftop bar and pool was fantastic!!

The 2 gentlemen who were at the front desk during my visit were excellent! Love this location and hotel! Super close to Atocha train station, the Prado, and Centro Madrid. Not a touristy area, and lots of fabulous restaurants and cafes within a 10 minute walk. Rooftop bar and pool was fantastic!!

10

Stephen

9 feb. 2026

·

Stannade 3 nätter

Great location with a friendly staff.

Great location with a friendly staff.

10

Tomas Jorge

22 nov. 2025

·

Stannade 3 nätter

Trato impecable. Personal amable y servicial. Todo excelente como marca el standard del grupo.

Trato impecable. Personal amable y servicial. Todo excelente como marca el standard del grupo.

10

Brad

9 aug. 2025

·

Stannade 7 nätter

Great hotel in the center of Madrid. Walking distance to many restaurants and attractions. Hotel staff are amazing and were very helpful. The room are designed very nicely, everything is brand new. I loved the pool on the roof with the nice bar. I definitely recommend Axel Hotel for your stay.

Great hotel in the center of Madrid. Walking distance to many restaurants and attractions. Hotel staff are amazing and were very helpful. The room are designed very nicely, everything is brand new. I loved the pool on the roof with the nice bar. I definitely recommend Axel Hotel for your stay.

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Läge

Konsekvent centralt läge och gångavstånd till museer, Sol, Atocha och tunnelbaneförbindelser. Ett fåtal noterar att det är en längre promenad till nattlivet i Chueca, men överlag är det bekvämt för sightseeing.

Relaterade gästrecensioner

10

Petter

16 sep. 2025

·

Stannade 3 nätter

Superfint hotell, väldigt inkluderande på alla sätt. Vi blev incheckade av en helt underbar receptionist som bytte oss till ett större rum när vår AC hade lite problem. Väldigt spännande show i källaren! Det ligger verkligen mitt i smeten, otroligt centralt!

Superfint hotell, väldigt inkluderande på alla sätt. Vi blev incheckade av en helt underbar receptionist som bytte oss till ett större rum när vår AC hade lite problem. Väldigt spännande show i källaren! Det ligger verkligen mitt i smeten, otroligt centralt!

8

Hugo

30 maj 2025

·

Stannade 2 nätter

Excellent location rightion the heat of Atocha

Excellent location rightion the heat of Atocha

8

Felicia

4 sep. 2025

·

Stannade 2 nätter

Good location

Good location

10

Nicolas

14 apr. 2024

·

Stannade 2 nätter

Great location, close to everything, very clean and comfortable. Highly recommended.

Great location, close to everything, very clean and comfortable. Highly recommended.

10

Columbus

24 okt. 2023

·

Stannade 6 nätter

Overall stay was great. Everything—the room size, design, cleanliness, amenities, as well as general front desk personnel service—was perfect. Absolutely no complaints. Extremely conveniently located with Metro Antón Martín station a block away. Would definitely stay here again.

Overall stay was great. Everything—the room size, design, cleanliness, amenities, as well as general front desk personnel service—was perfect. Absolutely no complaints. Extremely conveniently located with Metro Antón Martín station a block away. Would definitely stay here again.

10

Grace

13 mars 2023

·

Stannade 3 nätter

This hotel is in the perfect location. Every destination we wanted to visit was within a lovely 15 minute walk. The room was comfortable and clean. The staff was kind and helpful. We will certainly stay here again if ever back in Madrid.

This hotel is in the perfect location. Every destination we wanted to visit was within a lovely 15 minute walk. The room was comfortable and clean. The staff was kind and helpful. We will certainly stay here again if ever back in Madrid.

8

kenneth

8 dec. 2024

·

Stannade 3 nätter

Hotel was in a really convenient location with lots of bars and restaurants nearby. Staff were very friendly and helpful.

Hotel was in a really convenient location with lots of bars and restaurants nearby. Staff were very friendly and helpful.

10

Mark

16 mars 2023

·

Stannade 1 natt

The 2 gentlemen who were at the front desk during my visit were excellent! Love this location and hotel! Super close to Atocha train station, the Prado, and Centro Madrid. Not a touristy area, and lots of fabulous restaurants and cafes within a 10 minute walk. Rooftop bar and pool was fantastic!!

The 2 gentlemen who were at the front desk during my visit were excellent! Love this location and hotel! Super close to Atocha train station, the Prado, and Centro Madrid. Not a touristy area, and lots of fabulous restaurants and cafes within a 10 minute walk. Rooftop bar and pool was fantastic!!

10

Hannah

12 nov. 2025

·

Stannade 6 nätter

The room was comfy and clean, well-appointed and centrally located so that it seemed just about everything was a 6-10 minute walk. The staff was friendly and easily conversed with me in English. Even if I slept til noon and didn't leave my room until 14:00, it was cleaned on my return each day, and none of my things went missing. Highly recommended!

The room was comfy and clean, well-appointed and centrally located so that it seemed just about everything was a 6-10 minute walk. The staff was friendly and easily conversed with me in English. Even if I slept til noon and didn't leave my room until 14:00, it was cleaned on my return each day, and none of my things went missing. Highly recommended!

10

Brad

9 aug. 2025

·

Stannade 7 nätter

Great hotel in the center of Madrid. Walking distance to many restaurants and attractions. Hotel staff are amazing and were very helpful. The room are designed very nicely, everything is brand new. I loved the pool on the roof with the nice bar. I definitely recommend Axel Hotel for your stay.

Great hotel in the center of Madrid. Walking distance to many restaurants and attractions. Hotel staff are amazing and were very helpful. The room are designed very nicely, everything is brand new. I loved the pool on the roof with the nice bar. I definitely recommend Axel Hotel for your stay.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten får regelbundet beröm för kvalitet och variation; många uppskattade takbaren, även om servicen kan vara långsam när det är mycket folk. Rumsservicen får positiva kommentarer, men vissa tyckte att priset på vatten i minibaren var högt.

Relaterade gästrecensioner

8

Daniel

21 maj 2025

·

Stannade 1 natt

The hotel had a nice rooftop bar and while I only went during the day, it seemed like a welcoming place to socialize. The room was very large and had a fun style. Unfortunately, it felt very cold and wasn’t well lit, some of the lights also flickered. The area was great, a quick walk to everything and breakfast was also really good, although the seating area for breakfast felt a bit small

The hotel had a nice rooftop bar and while I only went during the day, it seemed like a welcoming place to socialize. The room was very large and had a fun style. Unfortunately, it felt very cold and wasn’t well lit, some of the lights also flickered. The area was great, a quick walk to everything and breakfast was also really good, although the seating area for breakfast felt a bit small

8

Timo Petteri

13 okt. 2025

·

Stannade 3 nätter

The hotel is well located and the staff is very friendly. The breakfast section is also good.

The hotel is well located and the staff is very friendly. The breakfast section is also good.

10

Kevin

24 maj 2025

·

Stannade 3 nätter

Great experience! Maybe get an espresso machine for breakfast convenience.

Great experience! Maybe get an espresso machine for breakfast convenience.

10

Jayme

27 aug. 2025

·

Stannade 3 nätter

Hotel incrível, localização perfeita, tudo ao redor pra ser feito a pé. No auge do calor a piscina era imprescindível, muito refrescante, drinks ótimos. O café da manhã é surpreendente, todos dias tinha algo diferente, atendimento nota mil. Parabéns a todos

Hotel incrível, localização perfeita, tudo ao redor pra ser feito a pé. No auge do calor a piscina era imprescindível, muito refrescante, drinks ótimos. O café da manhã é surpreendente, todos dias tinha algo diferente, atendimento nota mil. Parabéns a todos

8

Soumya

8 nov. 2025

·

Stannade 2 nätter

Great, friendly staff. Lovely rooftop bar. Room was good albeit very small. Fantastic location.

Great, friendly staff. Lovely rooftop bar. Room was good albeit very small. Fantastic location.

10

David

30 sep. 2025

·

Stannade 7 nätter

The breakfast was extremely enjoyable, along with the service from its staff. Laundry service was quick and easy. The food catering/room service was also delicious with plenty of options. The location of the hotel is ideal for tourist attractions. Unfortunately, I couldn’t mirror my iPhone apps like YouTube, to the Samsung format. Otherwise, great place to stay while in Madrid.

The breakfast was extremely enjoyable, along with the service from its staff. Laundry service was quick and easy. The food catering/room service was also delicious with plenty of options. The location of the hotel is ideal for tourist attractions. Unfortunately, I couldn’t mirror my iPhone apps like YouTube, to the Samsung format. Otherwise, great place to stay while in Madrid.

10

Greg

29 maj 2025

·

Stannade 2 nätter

Really enjoyed the hotel. Upscale without being over the top. Well priced. Friendly, helpful staff. Had one of the beat breakfasts of my Spanish stay there. Massage by David was top notch. Room is nice and comfortable but its a bit dark. Rooftop and pool we re terrific. Apparentky the hetero set has definitely gotten the memo, but hope it doesnt dominate the vibe. Regardless, i recommend.

Really enjoyed the hotel. Upscale without being over the top. Well priced. Friendly, helpful staff. Had one of the beat breakfasts of my Spanish stay there. Massage by David was top notch. Room is nice and comfortable but its a bit dark. Rooftop and pool we re terrific. Apparentky the hetero set has definitely gotten the memo, but hope it doesnt dominate the vibe. Regardless, i recommend.

10

Mark

16 mars 2023

·

Stannade 1 natt

The 2 gentlemen who were at the front desk during my visit were excellent! Love this location and hotel! Super close to Atocha train station, the Prado, and Centro Madrid. Not a touristy area, and lots of fabulous restaurants and cafes within a 10 minute walk. Rooftop bar and pool was fantastic!!

The 2 gentlemen who were at the front desk during my visit were excellent! Love this location and hotel! Super close to Atocha train station, the Prado, and Centro Madrid. Not a touristy area, and lots of fabulous restaurants and cafes within a 10 minute walk. Rooftop bar and pool was fantastic!!

10

Italia

9 juni 2025

·

Stannade 3 nätter

Staff super gentile. Cibo ottimo. Posizione eccellente.

Staff super gentile. Cibo ottimo. Posizione eccellente.

6

Eric

1 okt. 2024

·

Stannade 4 nätter

Nous ne renouvellerons jamais l’expérience de séjourner dans cet hôtel! Le lit n’était pas confortable et il grinçait! Les têtes d’oreiller étaient minces comme des feuilles de papier! Le café dans la chambre était seulement du décaféiné, même à la quatrième journée! La piscine sur le toit n’est pas chauffée! L’eau de la piscine était très froide. Le service du bar sur le toit était pauvre et pas très accueillant!

Nous ne renouvellerons jamais l’expérience de séjourner dans cet hôtel! Le lit n’était pas confortable et il grinçait! Les têtes d’oreiller étaient minces comme des feuilles de papier! Le café dans la chambre était seulement du décaféiné, même à la quatrième journée! La piscine sur le toit n’est pas chauffée! L’eau de la piscine était très froide. Le service du bar sur le toit était pauvre et pas très accueillant!

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8

Jörgen

8 feb. 2026

·

Stannade 4 nätter

Fantastisk frukost och och mycket god service och bemötande från personalen. Mycket bra läge i centrala delen. Rummen är lite slitna och sängarna väl hårda.

Fantastisk frukost och och mycket god service och bemötande från personalen. Mycket bra läge i centrala delen. Rummen är lite slitna och sängarna väl hårda.

10

Petter

16 sep. 2025

·

Stannade 3 nätter

Superfint hotell, väldigt inkluderande på alla sätt. Vi blev incheckade av en helt underbar receptionist som bytte oss till ett större rum när vår AC hade lite problem. Väldigt spännande show i källaren! Det ligger verkligen mitt i smeten, otroligt centralt!

Superfint hotell, väldigt inkluderande på alla sätt. Vi blev incheckade av en helt underbar receptionist som bytte oss till ett större rum när vår AC hade lite problem. Väldigt spännande show i källaren! Det ligger verkligen mitt i smeten, otroligt centralt!

2

Bjorn

14 maj 2022

·

Stannade 2 nätter

Ingen charm och sexsistik hotell. Vulgärt anspelar vara på sex på ett äckligt sätt.

Ingen charm och sexsistik hotell. Vulgärt anspelar vara på sex på ett äckligt sätt.

10

Jürg

för 2 veckor sedan

·

Stannade 1 natt

Ein rundum gelungener Aufenthalt! Besonders hervorzuheben ist das unglaublich freundliche, herzliche und aufmerksame Personal, man fühlt sich vom ersten Moment an willkommen. Das Hotel ist gepflegt, sauber und hat eine tolle Atmosphäre. Hier stimmt einfach das Gesamtpaket. Ich habe mich sehr wohlgefühlt und komme definitiv gerne wieder. Klare Empfehlung! 😊

Ein rundum gelungener Aufenthalt! Besonders hervorzuheben ist das unglaublich freundliche, herzliche und aufmerksame Personal, man fühlt sich vom ersten Moment an willkommen. Das Hotel ist gepflegt, sauber und hat eine tolle Atmosphäre. Hier stimmt einfach das Gesamtpaket. Ich habe mich sehr wohlgefühlt und komme definitiv gerne wieder. Klare Empfehlung! 😊

10

Peter

19 aug. 2026

·

Stannade 2 nätter

Skønt hotel, service og pool

Skønt hotel, service og pool

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september 2026

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		1	2	3	4	5
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20 $249	21 $219	22 $360	23 $363	24 $367	25 $400	26 $394
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