Hillside Motel Glen Mills

Parking was easy. Staff was pleasant and helpful

No key to room. Worker let us in and to get back in we'd have to go back to office. Dangerous ice in parking lot. No salt. Toilet didnt flush No light in bathroom No toilet paper Lots of other cosmetic stuff; gross mattress and pillows, linens.

Excellent place to stay. Water gets hot. Heater actually works. Phones actually work. Tv/internet actually works. Limited parking but overall great. Wholesome couple runs and operates place. Very nice owners. Only issue is i dont think they mop the floors so make sure you wear socks or shoes inside. ! Or house slippers. Even better than some hilton hotels. Affordable as well

The property appears to house more long term, permanent residents than it does for rent rooms. The rooms are old, outdated, and smell as though they are being smoked in daily. The bed, large king bed, was extremely uncomfortable and hard with 3 pillows (although it was advertised to sleep 3 people) and only a sheet and the decorative cover that provided no warmth. We did ask for a pet friendly room and I realized those rooms are often the least desirable at most locations, but this was something else. I did wipe up some water from the floor (my dog dribbles when she drinks) and the cloth was brown from one swipe of the floor in front of the sink. There was a table in the room however it was not very sturdy and I was afraid it was going to fall over when I set a bag on it. There was a refrigerator/freezer combo which has an odor when you opened it although it was empty. There were outdoor light fixtures with continually blinking lights on 2 of the buildings. The television and air conditioner worked fine. The gentleman at the office was very pleasant at check in and departure though which was the only saving grace.

The property is in terrible condition from mold, bugs, and dirty bedding that showed dried blood on the sheets.

Comfortable, clean, helpful staff

Bathtub was dirty, other then that it was good

Clean

I wouldn’t let my worst enemies dog sleep in that room. I was charged $100 for a room infested with literally hundreds of roaches. Hundreds. I can’t believe the nerve to even offer it to people. I’d sleep in a cardboard box with the bum from out front 7/11 and it would be more sanitary. Unbelievable.

I have stayed here in the past a few times. Its a motel and you get what you pay for. However, this time i had nasty issues with roaches. It was super gross and in the past wasn't a problem. So i will not stay here again. Plus i had to make sure i didn't bring these nasty creatures home with me. They were in my water and just everywhere. Disgusting.

Roaches everywhere bad smell

Roach infested stained sheets. Stay away. Gross. Extremely gross. They got some new furniture and sheets in the most run down motel you've been in your kife.

Bathroom was not in the best condition, but everything was functional.

Bathroom was clean and new!

Same. Clean but needs work. No wifi

Comfortable, clean, helpful staff

Overall, this place is not great. Our "smoke-free" room reeked of cigarettes. Every wall in the room needs a coat of paint and the floors need a good scrub. The mattress firmness resembled plywood. On a positive note, the check in/out process was quick and the desk clerk was nice.

The room was a nice size and very clean. There was only one bath towel per person, we had to ask for additional bath towels. The toilet seat came loose from the toilet. The shower did not have a non-slip tub mat and did not have sufficient grab bars. The employees were very helpful, friendly and pleasant.

The room wasn’t ready when we checked in and we checked in 4 hours later than the check in time of 3pm. They had to clean the entire room and change the sheets, and the toilet seat was also broken at the hinge. It was $5 just to have an extra key to the room. And we only had three total towels for the room. The room was a nice size and had a sink, refrigerator and a cooktop too. But it was overshadowed by the room not being ready.

The price was good. It was clean. No wifi.

Property is not what I seems from the photos! Everything was broken the doors didn’t work had broken chairs in the room sheets were grey not white I asked for a non-smoking room (imagine I still had to state this) and once I entered the smoke smell smacked me in the face!! DO NOT go by the stars on the reviews they’re FALSE AND HAVE TO BE MADE UP!! RUN!!! This place is a nightmare!!

Il n'y avait de pas wifi dans notre chambre, la chambre était relativement propre, l'air climatisée fonctionnait bien. C'était OK pour un séjour de 2 jours, mais je n'y retournerais pas.

Excellent place to stay. Water gets hot. Heater actually works. Phones actually work. Tv/internet actually works. Limited parking but overall great. Wholesome couple runs and operates place. Very nice owners. Only issue is i dont think they mop the floors so make sure you wear socks or shoes inside. ! Or house slippers. Even better than some hilton hotels. Affordable as well

The property appears to house more long term, permanent residents than it does for rent rooms. The rooms are old, outdated, and smell as though they are being smoked in daily. The bed, large king bed, was extremely uncomfortable and hard with 3 pillows (although it was advertised to sleep 3 people) and only a sheet and the decorative cover that provided no warmth. We did ask for a pet friendly room and I realized those rooms are often the least desirable at most locations, but this was something else. I did wipe up some water from the floor (my dog dribbles when she drinks) and the cloth was brown from one swipe of the floor in front of the sink. There was a table in the room however it was not very sturdy and I was afraid it was going to fall over when I set a bag on it. There was a refrigerator/freezer combo which has an odor when you opened it although it was empty. There were outdoor light fixtures with continually blinking lights on 2 of the buildings. The television and air conditioner worked fine. The gentleman at the office was very pleasant at check in and departure though which was the only saving grace.

I had to stand in the reception area for over 15 mins ringing the bell for services when there was no one else waiting etc. I also had to sleep in my car due to the roaches that came out hours after I was there and was too late to go anywhere else. I also was not given a refund for my experience.

The staff was very nice and welcoming. Room was clean and good room services. I would definitely like to reserve this motel for next visit.

Overall, this place is not great. Our "smoke-free" room reeked of cigarettes. Every wall in the room needs a coat of paint and the floors need a good scrub. The mattress firmness resembled plywood. On a positive note, the check in/out process was quick and the desk clerk was nice.

Made a mistake booking and the hotel refused to provide refund.

Parking was easy. Staff was pleasant and helpful

Staff was very helpful and accommodating

The room wasn’t ready when we checked in and we checked in 4 hours later than the check in time of 3pm. They had to clean the entire room and change the sheets, and the toilet seat was also broken at the hinge. It was $5 just to have an extra key to the room. And we only had three total towels for the room. The room was a nice size and had a sink, refrigerator and a cooktop too. But it was overshadowed by the room not being ready.

Excellent staff

They where not able to offer me what I clearly asked for , the hotels .com professional called there ahead , then i specified my needs , in the lobby clearly and they where not responsive did what they wanted , so I left and they insisted on charging me ! Fraudulent establishment.

Good customer service