Name: Holiday Inn Sunderland - City Centre by IHG
Address: Keel Square, Sunderland, Tyne and Wear, GB
Price range: 76 USD–152 USD per night
Rating: 9.13

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I følge nylige anmeldelser roses Holiday Inn Sunderland - City Centre by IHG for sin sentrale beliggenhet, moderne preg, svært rene rom og komfortable senger. Mange gjester fremhever vennlig og hjelpsomt personale og generelt sett problemfrie opphold.

En hyppig ulempe er mangelen på parkeringsplasser på stedet, og gjestene benytter seg av nærliggende parkeringshus som noen finner kostbare. Tilbakemeldingene om maten varierer; mange setter pris på frokosten, mens andre rapporterer om overstekte elementer, treg påfylling eller begrenset tilgjengelighet i restauranten. Noen rom har problemer med temperaturkontrollen eller støy fra utelivet og byggearbeid, og noen nevner TV-feil. Et praktisk valg for korte opphold og arrangementer.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

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Fasiliteter

Moderne fellesområder med bar og treningsstudio ble nevnt; Starbucks i lobbyen. Det er ingen parkeringsplasser på stedet, og gjestene bruker nærliggende parkeringshus mot ekstra kostnad.

Relaterte gjesteomtaler

10

Diane

17. juni 2024

·

Overnattet 2 netter

No onsite parking. Hotel in a newly developed pedestrianised area. Multi storey carpark choices within minutes walk

10

Yasushi

24. jan. 2024

·

Overnattet 4 netter

Only downside is no parking

10

Christi

26. feb. 2025

·

Overnattet 3 netter

I was genuinely surprised by this holiday inn. It was so clean and inviting. Property well maintained, a Starbucks in the lobby, well situated in the city centre! Will stay again!

10

Yunus

5. sep. 2024

·

Overnattet 1 natt

Only missing thing is they don’t have parking

8

Matt

24. juli 2025

·

Overnattet 1 natt

Great hotel. Staff very pleasant and helpfull. Good breakfast. Unfortunately no parking on site which was a little inconvenient.

10

Douglas

4. mai 2024

·

Overnattet 2 netter

Central location across from City Hall and short walk from the train station. No car park but one nearby. Very clean. Nice breakfast.

8

John

16. aug. 2025

·

Overnattet 1 natt

A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.

10

James

29. mai 2025

·

Overnattet 2 netter

Hotel is new, clean, modern, extremely comfortable, has a gym, a bar and close to all local shops and food outlets.

10

PETER

25. feb. 2023

·

Overnattet 1 natt

Great hotel located very central. Bar was open late when we returned.

8

Roderick

17. sep. 2023

·

Overnattet 1 natt

No parking on site

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Renhold

Anmeldelser beskriver konsekvent hotellet og rommene som svært rene og godt vedlikeholdt. Et lite antall merket seg mindre merker på en vegg.

Relaterte gjesteomtaler

10

Lee

30. nov. 2025

·

Overnattet 1 natt

Excellent hotel, very clean and comfortable. Will definitely stay again and highly recommend

10

J R

22. nov. 2025

·

Overnattet 1 natt

Room was lovely. Clean, well kept. The entrance, reception and dining area is modern and clean. Noce hotel, would most certainly stay here again.

10

ISABEL R

9. nov. 2025

·

Overnattet 1 natt

Hotel clean and comfortable. Staff were pleasantl and friendly

6

Christopher

12. mai 2025

·

Overnattet 1 natt

The room was really hot, it was a sunny day but the windows didn't open and no fans, no way of cooling the room down. There was black scuff marks of considerable size on one wall, everything else was clean. Also the TV didn't work, buffering and turning off intermittently, I rang reception about this and was told to turn off , wait 10mins then turn on which didn't work. Also at breakfast there was no sausage, bacon or eggs , they were refilled later but

10

Nigel

15. mai 2025

·

Overnattet 3 netter

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.

10

Kim

8. mai 2023

·

Overnattet 2 netter

Wonderful welcome, friendly & helpful staff and our room was immaculately clean & fresh

10

Susan

11. des. 2023

·

Overnattet 1 natt

Lovely new property, quiet rooms, very clean.

10

Christina

13. nov. 2025

·

Overnattet 1 natt

Love the room, clean and decent size. Excellent & friendly service.

10

james

4. nov. 2025

·

Overnattet 2 netter

Room was spotless check in and out flawless and staff were wonderful

10

Anthony

17. feb. 2025

·

Overnattet 1 natt

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.

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Rom

Rommene er moderne, romslige og komfortable, og mange roser store senger og noen rom med utsikt over Keel Square. Imidlertid inkluderer tilbakevendende problemer vanskeligheter med å regulere varme eller klimaanlegg, sporadisk støy fra korridorer eller uteliv, og noen TV-problemer.

Relaterte gjesteomtaler

10

Adriana

14. mars 2025

·

Overnattet 1 natt

Great hotel with big rooms and super comfortable beds. Loved my stay!

6

Mike

25. okt. 2025

·

Overnattet 1 natt

TV didn’t work, corridors noisy, not enough staff

8

Colin

9. nov. 2025

·

Overnattet 1 natt

Enjoyed the breakfast and staff service. Room was very clean and bed comfortable. Unfortunately the room was very hot and the air con would not stay on. I felt poorly due to the heat during the night - it was 23 degrees

4

Robert

7. apr. 2024

·

Overnattet 2 netter

We were looking forward to our 2 night stay but it was ruined as we were not informed that directly under our room there was a night club with live bands and music playing all night until 2am it was that loud they may as well of been playing in our bedroom I think we should of been told this when booking

6

Susan

10. mars 2024

·

Overnattet 1 natt

The room was freezing cold and we couldnt get the heating to work. Plus a lot of noise from the all round heating system

10

Karen

8. sep. 2025

·

Overnattet 2 netter

Second time staying at this hotel. I love how quiet it is in the room. The cooked breakfast was fab with a great selection. The lobby area is huge & comfortable if waiting for someone. I wouldn't hesitate to stay again as excellent value for the quality.

10

Bernharð

13. okt. 2025

·

Overnattet 1 natt

A great location, the room was very spacious and clean and the bed was great. Very nice and helpful staff. Highly recommended.

8

louize

18. feb. 2025

·

Overnattet 3 netter

Perfect for train station and metro station. Great size rooms and very comfortable beds

10

Steven

26. jan. 2025

·

Overnattet 6 netter

Always my goto in Sunderland. Nice big room, nice big tv, great breakfast and the friendliest staff ever.

10

Anthony

17. feb. 2025

·

Overnattet 1 natt

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.

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Service

Personalet roses ofte som vennlig, imøtekommende og hjelpsomt, med tankefulle gester og rask innsjekking. Noen gjester opplevde operasjonelle problemer som treg innsjekking, press om gebyr for tidlig innsjekking, personalmangel eller begrenset mat- og bartjeneste.

Relaterte gjesteomtaler

10

Anthony

13. nov. 2025

·

Overnattet 1 natt

Staff always excellent. Good customer service. Room good.

10

Margaret

9. nov. 2025

·

Overnattet 1 natt

Made to feel very welcome by the reception staff, friendly housekeeping and breakfast team members who were all so courteous and helpful.

10

Matt

24. juli 2025

·

Overnattet 1 natt

Modern, clean, freindly, very convenient for exploring town. Top marks to all the staff i encountered, would happily here stay again.

6

Fiona

20. okt. 2024

·

Overnattet 1 natt

Very slow check in reception couldn’t get the card machine to work Restarted closed at 9pm not everything available to order food was cold Staff were very friendly

8

Matt

24. juli 2025

·

Overnattet 1 natt

Grest stay, cant praise all the staff enough. Thank you.

10

Christine

27. juli 2025

·

Overnattet 1 natt

The Sunderland Holiday Inn staff were wonderful. I had a bad fall at the theatre and when I got back they couldn’t have been more kind and helpful, especially Kieran. He offered to take me to A&E but I did not want to go. He bathed my wound and found a plaster for it. I cannot remember the name of the other receptionist but she was equally as kind and helpful. If there one downside, it was that the bedroom was very cold and had limited refreshments. Apart from that the room was very clean and the bed was comfortable and I enjoyed my stay immensely.

6

Judith

30. aug. 2023

·

Overnattet 3 netter

Lack of food service and unstocked bar - unbelievable in a National chain of hotels.

10

David

4. jan. 2025

·

Overnattet 1 natt

Great stay room warm and clean breakfast tasty and good choice. One slight criticism at 230 pm go to check in and told your room is ready but will have to pay ten pound early check inn fee challenged this and then told well if you join Holliday inn rewards I could check into my room which was ready for no fee obviously reception have been instructed to implement this 10 pound charge but why get somebody’s back up when checking in for the sake of ten pound poor.

2

Pamela

15. juli 2025

·

Overnattet 3 netter

Staff unavailable. Restaurant unavailable.

10

Fiona

23. aug. 2025

·

Overnattet 2 netter

The staff were exceptional. Noticing my birthday they gave me a little bottle of Prosecco. They advised us on how to get around, spoke to us about the area and what to see and do.

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Beliggenhet

Sentral beliggenhet nær tog- og metrostasjoner, teatre, City Hall og barer, noe som gjør det enkelt å utforske til fots. Parkering er utenfor stedet i nærliggende parkeringshus.

Relaterte gjesteomtaler

10

Colin

15. okt. 2023

·

Overnattet 1 natt

Perfect location: 5 minutes from the train station, very close to local amenities .

10

Peter

13. okt. 2023

·

Overnattet 1 natt

It was perfect for us as going to Sunderland empire parking close by and plenty of bars lovely hotel nice and quiet

10

Yibudongha

12. mars 2024

·

Overnattet 2 netter

Property is right in the city center close to the mall and easily accessible.

10

Alan

1. okt. 2024

·

Overnattet 1 natt

Superb location to town center and theatres and 5 mins from Sunderland fc. Excellent staff and rooms were clean Would recommend

10

Jamie

2. nov. 2024

·

Overnattet 1 natt

Great location in the centre of Sunderland, perfect for a night away. Close to a couple of new bars and restaurants.

10

Paul

8. apr. 2024

·

Overnattet 2 netter

Very comfortable stay - excellent location for the nearby St Mary's car park and the city centre so close by too.

10

Nigel

15. mai 2025

·

Overnattet 3 netter

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.

10

Mark

3. mars 2025

·

Overnattet 1 natt

Nice fresh hotel. Staff were excellent and pleasant. Easy walking distance to the railway station. Good location for bars and food etc.

8

louize

18. feb. 2025

·

Overnattet 3 netter

Perfect for train station and metro station. Great size rooms and very comfortable beds

10

Douglas

4. mai 2024

·

Overnattet 2 netter

Central location across from City Hall and short walk from the train station. No car park but one nearby. Very clean. Nice breakfast.

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Servering

Frokosten er ofte populær på grunn av utvalg og kvalitet, og noen middager og romservice er godt ansett. Andre rapporterer om overstekte frokostelementer, treg påfylling, dårlig middagskvalitet eller sporadisk mangel på tilgjengelighet i restauranten.

Relaterte gjesteomtaler

10

Karen

8. sep. 2025

·

Overnattet 2 netter

Second time staying at this hotel. I love how quiet it is in the room. The cooked breakfast was fab with a great selection. The lobby area is huge & comfortable if waiting for someone. I wouldn't hesitate to stay again as excellent value for the quality.

10

Mariann

24. jan. 2025

·

Overnattet 7 netter

Everyone I met was always friendly, professional, and helpful. Chef Alan prepared wonderful meals and made adjustments per our personal tastes. He remembered all of our previous preferences. Alan is a talented and witty chef.

6

Martin

25. feb. 2023

·

Overnattet 1 natt

I was woken up at 8.30am by workmen in the next room. Nobody at reception when i checked out, so i couldn't leave my feedback. The cooked breakfast is woeful and its such a shame, as its a new hotel.

10

Mark

27. sep. 2023

·

Overnattet 2 netter

Clean, modern hotel with decent size room and good amenities. Staff were all helpful and friendly and the restaurant food was good. It's really well located, near to the metro and bus stations (we stayed for the great north run and it was easy to get to and from the start and finish). It's a shame it doesn't have its own car park but the one they use is only a few minutes walk and works okay.

8

Spencer

6. des. 2023

·

Overnattet 2 netter

Place is nice, staff are friendly. Food is terrible though. I had dinner in the restaurant and couldn’t eat my main (it was a salad, not sure how you get that wrong) and the starter was so over cooked the chicken wings were black and dry as a duvet. Breakfast is similar, overcooked eggs and fresh tomatoes that look like they’ve been dried out for preserving

8

faye

14. sep. 2024

·

Overnattet 1 natt

Beautiful hotel, spacious room with huge shower. Lovely friendly staff. Lost a star for a poor breakfast unfortunately. Orange juice was definitely off - tasted sour. The of the cold juice canisters looked very dirty inside I think maybe the orange juice is topped up with fresh and the older juice still in is going off and sour as it was a cloudy colour too. I asked for some fried eggs with the yolk well done and they were inedible - all crispy mush. The bacon and sausages were not very well done and things just weren’t replenished quickly enough so that you could have everything together hot. The hotel and staff are fabulous though

10

colin

21. jan. 2024

·

Overnattet 1 natt

Excellent room good shower and toiletries, very pleasant staff. Food and bar offer was good.

8

Derek

19. feb. 2024

·

Overnattet 1 natt

Room service was prompt and food was better than expected. Pleasant staff at reception.

8

John

16. aug. 2025

·

Overnattet 1 natt

A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.

2

Pamela

15. juli 2025

·

Overnattet 3 netter

Staff unavailable. Restaurant unavailable.

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Måned	Gjennomsnittspris
januar	79 USD
februar	95 USD
mars	94 USD
april	96 USD
mai	117 USD
juni	107 USD
juli	87 USD
august	94 USD
september	102 USD
oktober	94 USD
november	102 USD
desember	86 USD

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $128	22 $107	23 $90	24 $152
25 $99	26 $82	27 $89	28	29 $82	30 $88	31 $88

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $78	2 $82	3 $88	4 $96	5	6 $92	7 $119
8 $99	9 $81	10 $98	11 $88	12 $91	13 $83	14 $96
15 $78	16 $77	17 $80	18 $80	19 $81	20 $76	21 $133
22 $78	23 $94	24 $96	25 $108	26 $114	27 $91	28 $99
29 $99	30 $90

Holiday Inn Sunderland - City Centre by IHG

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Beliggenhet

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Rom – premium, 1 kingsize-seng

Rom – standard

Rom, 1 queensize-seng, tilgjengelighetstilpasset

Rom – standard, 2 enkeltsenger

Rom – standard, 1 queensize-seng

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