The Charles Hotel
76 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
76 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På The Charles Hotel är priset per natt i genomsnitt 66 US$ under den billigaste månaden (mars) och 84 US$ under den dyraste månaden (augusti), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 75 US$ |
| februari | 75 US$ |
| mars | 66 US$ |
| april | 68 US$ |
| maj | 73 US$ |
| juni | 70 US$ |
| juli | 82 US$ |
| augusti | 84 US$ |
| september | 76 US$ |
| oktober | 73 US$ |
| november | 66 US$ |
| december | 77 US$ |
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sep. · 76 US$
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Dyrast: augusti (ca 84 US$)
Billigast: mars (ca 66 US$)
Om detta boende
Stay in a historical district hotel with a restaurant, terrace, and free parking, just a short walk from Central Theatre.
Läge
The Charles Hotel ligger i det historiska distriktet och nära en järnvägsstation i Chatham. Central Theatre och Nucleus Arts tillhör de kulturella höjdpunkterna, och den som vill uppleva olika aktiviteter kan besöka Gillingham golfklubb och Chatham Ski and Snowboard Centre. The Vines Park och Chathams historiska skeppsvarv är också värda ett besök.
Parkering
Restaurang
Rökfria rum
Business center
Städning
Bankettinrättningar
Gästrecensioner
7.2
Bra
Baserat på 790 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Recensioner av The Charles Hotel framhäver ett centralt läge och ibland vänlig service, men nämner upprepade gånger inkonsekvent städning, varierande rumsstorlekar och komfort, ljud från utsidan, problem med frukostservicen samt svåråtkomlighet på grund av branta trappor och avsaknad av hiss.
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Vad gäster tycker
Recensioner av The Charles Hotel framhäver ett centralt läge och ibland vänlig service, men nämner upprepade gånger inkonsekvent städning, varierande rumsstorlekar och komfort, ljud från utsidan, problem med frukostservicen samt svåråtkomlighet på grund av branta trappor och avsaknad av hiss.
Flera gäster rapporterar också begränsad och smal parkering, och vissa hade svårt att nå personalen för incheckning eller hjälp. Positiva aspekter inkluderar några rymliga rum och en omtyckt intilliggande restaurang. Överlag kan man förvänta sig en budgetvänlig vistelse med kompromisser när det gäller underhåll, ljudnivå och tillförlitlighet.
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Faciliteter
Tillgången innebär ofta branta spiraltrappor och det finns ingen hiss, vilket gör det svårt för gäster med begränsad rörlighet. Parkeringsmöjligheterna är begränsade och smala, med rapporter om problem med validering och att bilar blir instängda.
Relaterade gästrecensioner
4
EDWARD
25 juni 2025
·
Stannade 2 nätter
SHOWER TRAY WAS SPLIT IN THREE WITH CRACKS RIGHT ACROSS MOULD IN THE SHOWER THE SHOWER CONTROLS WE BARELY FUNCTIONAL STIFF A BUTTON MISSING .BATHROOM LIGHT WAS TOO SESITIVE TO GOING OFF EITHER WHEN ON THE TOILET OR SHOWER.MY PLANS CHANGED I REPORTED BEFORE 10AM I DID NOT NEED SECOND NIGHT NO REFUND AND HOTELS SEEM TO HAVE SAME CLAUSE.FROM CARPARK TIGHT 30 FT SPIRAL STAIRCASE TO GET TO RECEPTION NO GOOD IF I HAD HEAVY BAGS OR ANY DISABILITY. AND ON MY OWN.
SHOWER TRAY WAS SPLIT IN THREE WITH CRACKS RIGHT ACROSS MOULD IN THE SHOWER THE SHOWER CONTROLS WE BARELY FUNCTIONAL STIFF A BUTTON MISSING .BATHROOM LIGHT WAS TOO SESITIVE TO GOING OFF EITHER WHEN ON THE TOILET OR SHOWER.MY PLANS CHANGED I REPORTED BEFORE 10AM I DID NOT NEED SECOND NIGHT NO REFUND AND HOTELS SEEM TO HAVE SAME CLAUSE.FROM CARPARK TIGHT 30 FT SPIRAL STAIRCASE TO GET TO RECEPTION NO GOOD IF I HAD HEAVY BAGS OR ANY DISABILITY. AND ON MY OWN.
6
Ian
15 aug. 2024
·
Stannade 1 natt
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
8
Simon
11 juli 2025
·
Stannade 1 natt
Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
6
Mark
7 dec. 2025
·
Stannade 1 natt
With a few improvements, this hotel could be a reasonable place to stay, but several issues need attention. The carpet throughout the building requires a thorough clean, and the hallway walls could benefit from a quick repaint as they were very dirty. Reception and the corridors were unheated, making the atmosphere feel unwelcoming and extremely cold. When we arrived in December, our room window had been left open so the room was freezing. It would’ve felt so much better walking into a warm room. There was nowhere to hang coats, no hooks and not even hangers on the clothes rail. The electric heater had a loose metal panel, which felt unsafe. The TV was very small and unwatchable due to the poor signal. The rear access spiral staircase would difficult to navigate and unsuitable for anyone with limited mobility. The area outside the reception door looked untidy, with items like an old paint can and a piece of AstroTurf left lying around. Breakfast was essentially non existent, and no information was provided about it. Would we stay again, definitely not unless the above was attended to.
With a few improvements, this hotel could be a reasonable place to stay, but several issues need attention. The carpet throughout the building requires a thorough clean, and the hallway walls could benefit from a quick repaint as they were very dirty. Reception and the corridors were unheated, making the atmosphere feel unwelcoming and extremely cold. When we arrived in December, our room window had been left open so the room was freezing. It would’ve felt so much better walking into a warm room. There was nowhere to hang coats, no hooks and not even hangers on the clothes rail. The electric heater had a loose metal panel, which felt unsafe. The TV was very small and unwatchable due to the poor signal. The rear access spiral staircase would difficult to navigate and unsuitable for anyone with limited mobility. The area outside the reception door looked untidy, with items like an old paint can and a piece of AstroTurf left lying around. Breakfast was essentially non existent, and no information was provided about it. Would we stay again, definitely not unless the above was attended to.
2
Luke
16 juni 2024
·
Stannade 1 natt
The room was smaller than shown on the pictures when booking. There was dampness on the wall in the room. Stairs were steep further you went up, this place was not disable friendly at all. Furthermore when we arrived at the reception booking for breakfast they asked what time we wanted between 7 and 10. We said 7am would be perfect. In the morning however it turns out they booked it on the time we said we would be event which was 10am, there no one there to serve breakfast at the time we request. I requested for refund, since we had to go else for breakfast to be ready in time for the event. I had to argue and repeat myself until they told us we have to wait until manager comes in. They said they would call me back at 5pm yet they didn't call until 8pm even then they argue saying we must said 10am because the staff put in the system as 10am saying that he check CCTV to check and then refund if I was right.
The room was smaller than shown on the pictures when booking. There was dampness on the wall in the room. Stairs were steep further you went up, this place was not disable friendly at all. Furthermore when we arrived at the reception booking for breakfast they asked what time we wanted between 7 and 10. We said 7am would be perfect. In the morning however it turns out they booked it on the time we said we would be event which was 10am, there no one there to serve breakfast at the time we request. I requested for refund, since we had to go else for breakfast to be ready in time for the event. I had to argue and repeat myself until they told us we have to wait until manager comes in. They said they would call me back at 5pm yet they didn't call until 8pm even then they argue saying we must said 10am because the staff put in the system as 10am saying that he check CCTV to check and then refund if I was right.
4
Simon
3 juli 2023
·
Stannade 1 natt
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.
4
Andrew
27 apr. 2025
·
Stannade 1 natt
Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets.
Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets.
4
Stephen
20 juli 2023
·
Stannade 1 natt
There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing
There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing
2
DAVIES
12 juli 2025
·
Stannade 1 natt
No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Återkommande rapporter om smutsiga mattor, fukt eller mögel, spruckna duschkar och till och med sängbuggar eller fläckiga madrasser i vissa fall. Ett fåtal gäster tyckte att rummen eller badrummen var rena, men övergripande känns standarden och underhållet under förväntningarna.
Relaterade gästrecensioner
4
EDWARD
25 juni 2025
·
Stannade 2 nätter
SHOWER TRAY WAS SPLIT IN THREE WITH CRACKS RIGHT ACROSS MOULD IN THE SHOWER THE SHOWER CONTROLS WE BARELY FUNCTIONAL STIFF A BUTTON MISSING .BATHROOM LIGHT WAS TOO SESITIVE TO GOING OFF EITHER WHEN ON THE TOILET OR SHOWER.MY PLANS CHANGED I REPORTED BEFORE 10AM I DID NOT NEED SECOND NIGHT NO REFUND AND HOTELS SEEM TO HAVE SAME CLAUSE.FROM CARPARK TIGHT 30 FT SPIRAL STAIRCASE TO GET TO RECEPTION NO GOOD IF I HAD HEAVY BAGS OR ANY DISABILITY. AND ON MY OWN.
SHOWER TRAY WAS SPLIT IN THREE WITH CRACKS RIGHT ACROSS MOULD IN THE SHOWER THE SHOWER CONTROLS WE BARELY FUNCTIONAL STIFF A BUTTON MISSING .BATHROOM LIGHT WAS TOO SESITIVE TO GOING OFF EITHER WHEN ON THE TOILET OR SHOWER.MY PLANS CHANGED I REPORTED BEFORE 10AM I DID NOT NEED SECOND NIGHT NO REFUND AND HOTELS SEEM TO HAVE SAME CLAUSE.FROM CARPARK TIGHT 30 FT SPIRAL STAIRCASE TO GET TO RECEPTION NO GOOD IF I HAD HEAVY BAGS OR ANY DISABILITY. AND ON MY OWN.
2
Janet
30 maj 2024
·
Stannade 1 natt
There was no towels in the bathroom. Staff knocked on the door before checkout time. On leaving, I pulled back the sheets, and there was blood and urine stains on the matress. Disgusting!!
There was no towels in the bathroom. Staff knocked on the door before checkout time. On leaving, I pulled back the sheets, and there was blood and urine stains on the matress. Disgusting!!
2
Mark
1 okt. 2025
·
Stannade 1 natt
I was absolutely eaten alive by bed bugs, had them jumping all over me in the night.
I was absolutely eaten alive by bed bugs, had them jumping all over me in the night.
6
Mark
7 dec. 2025
·
Stannade 1 natt
With a few improvements, this hotel could be a reasonable place to stay, but several issues need attention. The carpet throughout the building requires a thorough clean, and the hallway walls could benefit from a quick repaint as they were very dirty. Reception and the corridors were unheated, making the atmosphere feel unwelcoming and extremely cold. When we arrived in December, our room window had been left open so the room was freezing. It would’ve felt so much better walking into a warm room. There was nowhere to hang coats, no hooks and not even hangers on the clothes rail. The electric heater had a loose metal panel, which felt unsafe. The TV was very small and unwatchable due to the poor signal. The rear access spiral staircase would difficult to navigate and unsuitable for anyone with limited mobility. The area outside the reception door looked untidy, with items like an old paint can and a piece of AstroTurf left lying around. Breakfast was essentially non existent, and no information was provided about it. Would we stay again, definitely not unless the above was attended to.
With a few improvements, this hotel could be a reasonable place to stay, but several issues need attention. The carpet throughout the building requires a thorough clean, and the hallway walls could benefit from a quick repaint as they were very dirty. Reception and the corridors were unheated, making the atmosphere feel unwelcoming and extremely cold. When we arrived in December, our room window had been left open so the room was freezing. It would’ve felt so much better walking into a warm room. There was nowhere to hang coats, no hooks and not even hangers on the clothes rail. The electric heater had a loose metal panel, which felt unsafe. The TV was very small and unwatchable due to the poor signal. The rear access spiral staircase would difficult to navigate and unsuitable for anyone with limited mobility. The area outside the reception door looked untidy, with items like an old paint can and a piece of AstroTurf left lying around. Breakfast was essentially non existent, and no information was provided about it. Would we stay again, definitely not unless the above was attended to.
4
Paul
6 sep. 2024
·
Stannade 1 natt
Got the impression that the hotel had just been renovated however there were still elements of the previous state....damp on the walls, dirty and insects crawling around in the bathroom.
Got the impression that the hotel had just been renovated however there were still elements of the previous state....damp on the walls, dirty and insects crawling around in the bathroom.
4
Simon
3 juli 2023
·
Stannade 1 natt
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.
4
Andrew
27 apr. 2025
·
Stannade 1 natt
Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets.
Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets.
10
frances
28 jan. 2024
·
Stannade 1 natt
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
4
Rufaro
1 sep. 2024
·
Stannade 1 natt
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
2
DAVIES
12 juli 2025
·
Stannade 1 natt
No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
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Rum
Rumsstorleken varierar från mycket rymligt till mycket litet; vissa gäster nämner även gatuljud trots påståenden om ljudisolering. Komforten varierar, med flera rapporter om hårda eller slitna madrasser; vissa gäster fann dock rummen bekväma.
Relaterade gästrecensioner
2
Jackie
10 feb. 2025
·
Stannade 1 natt
The photo that was advertised was ABSOLUTLEY NOT THE SAME ROOM THAT WE HAD - IT WAS A SHOE BOX AND I WOULD RECOMMEND ANYTONE STAYING THERE PLEASE, PLEASE DOUBLE CHECK BEFORE YOU EVEN CONSIDER THIS PLACE WHAT ELSE DO YOU WANT ME TO SaY !
The photo that was advertised was ABSOLUTLEY NOT THE SAME ROOM THAT WE HAD - IT WAS A SHOE BOX AND I WOULD RECOMMEND ANYTONE STAYING THERE PLEASE, PLEASE DOUBLE CHECK BEFORE YOU EVEN CONSIDER THIS PLACE WHAT ELSE DO YOU WANT ME TO SaY !
10
Francis
20 juli 2025
·
Stannade 2 nätter
Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
6
Ian
15 aug. 2024
·
Stannade 1 natt
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
8
Simon
11 juli 2025
·
Stannade 1 natt
Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
2
Johnathan
1 dec. 2024
·
Stannade 2 nätter
Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
4
Andrew
27 apr. 2025
·
Stannade 1 natt
Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets.
Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets.
4
Rufaro
1 sep. 2024
·
Stannade 1 natt
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
6
Sarah
13 apr. 2025
·
Stannade 1 natt
Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok.
Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok.
8
Sarah
25 okt. 2022
·
Stannade 1 natt
Staff were great from start to finish. They accepted a very last minute booking, and were nothing but friendly. I had an issue with the tv aerial in my room and it was no trouble at all to come and pop a new one in. My room was comfortable, and actually really quite big. The shower was great. Nothing to complain about! If I ever need to come back to Chatham, I’d look to book here first. Would recommend!
Staff were great from start to finish. They accepted a very last minute booking, and were nothing but friendly. I had an issue with the tv aerial in my room and it was no trouble at all to come and pop a new one in. My room was comfortable, and actually really quite big. The shower was great. Nothing to complain about! If I ever need to come back to Chatham, I’d look to book here first. Would recommend!
2
DAVIES
12 juli 2025
·
Stannade 1 natt
No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
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Service
Personalen beskrivs som vänlig och hjälpsam av flera gäster, men andra hade svårt att hitta personal vid incheckningen, upplevde dålig kommunikation eller fann ingen engelsktalande nattpersonal.
Relaterade gästrecensioner
8
jeffrey
24 feb. 2025
·
Stannade 2 nätter
Very nice polite staff and friendly service.
Very nice polite staff and friendly service.
2
Liam
5 juli 2024
·
Stannade 2 nätter
Me, my partner and my 6 month old daughter stayed in the hotel, the shower was blocked and we had to ask multiple times to get it sorted so that we could shower. The shower temperature wouldn't regulate so we ended up having to keep adjusting throughout the shower, when we asked if something could be done we were ignored and they just left the room. The room was very hot and the fan was broken so we couldn't keep cool.
Me, my partner and my 6 month old daughter stayed in the hotel, the shower was blocked and we had to ask multiple times to get it sorted so that we could shower. The shower temperature wouldn't regulate so we ended up having to keep adjusting throughout the shower, when we asked if something could be done we were ignored and they just left the room. The room was very hot and the fan was broken so we couldn't keep cool.
2
chris
16 dec. 2022
·
Stannade 1 natt
I didn’t stay. We arrived at 3pm and the place was empty. We rang the bell and called the hotel - knocked on doors and despite waiting for an hour, the hotel remained empty with no staff around. We had to ring round other hotels to find alternative accommodation and thankfully managed to find somewhere. At approx 10.40pm, the hotel rang me and asked if I was arriving - I explained our experience and said we would not be staying or paying for our accommodation. I would not recommend this hotel
I didn’t stay. We arrived at 3pm and the place was empty. We rang the bell and called the hotel - knocked on doors and despite waiting for an hour, the hotel remained empty with no staff around. We had to ring round other hotels to find alternative accommodation and thankfully managed to find somewhere. At approx 10.40pm, the hotel rang me and asked if I was arriving - I explained our experience and said we would not be staying or paying for our accommodation. I would not recommend this hotel
2
Luke
16 juni 2024
·
Stannade 1 natt
The room was smaller than shown on the pictures when booking. There was dampness on the wall in the room. Stairs were steep further you went up, this place was not disable friendly at all. Furthermore when we arrived at the reception booking for breakfast they asked what time we wanted between 7 and 10. We said 7am would be perfect. In the morning however it turns out they booked it on the time we said we would be event which was 10am, there no one there to serve breakfast at the time we request. I requested for refund, since we had to go else for breakfast to be ready in time for the event. I had to argue and repeat myself until they told us we have to wait until manager comes in. They said they would call me back at 5pm yet they didn't call until 8pm even then they argue saying we must said 10am because the staff put in the system as 10am saying that he check CCTV to check and then refund if I was right.
The room was smaller than shown on the pictures when booking. There was dampness on the wall in the room. Stairs were steep further you went up, this place was not disable friendly at all. Furthermore when we arrived at the reception booking for breakfast they asked what time we wanted between 7 and 10. We said 7am would be perfect. In the morning however it turns out they booked it on the time we said we would be event which was 10am, there no one there to serve breakfast at the time we request. I requested for refund, since we had to go else for breakfast to be ready in time for the event. I had to argue and repeat myself until they told us we have to wait until manager comes in. They said they would call me back at 5pm yet they didn't call until 8pm even then they argue saying we must said 10am because the staff put in the system as 10am saying that he check CCTV to check and then refund if I was right.
10
frances
28 jan. 2024
·
Stannade 1 natt
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
4
Rufaro
1 sep. 2024
·
Stannade 1 natt
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
4
Mark
5 jan. 2025
·
Stannade 1 natt
Disappointed that this hotel is listed by hotels.com Having stayed at many, we were surpised to find this as poor as it was. No english-speaking night staff made communication difficult. We had two rooms, both of which smelled of the indian restaurant below. This isn't mentioned.
Disappointed that this hotel is listed by hotels.com Having stayed at many, we were surpised to find this as poor as it was. No english-speaking night staff made communication difficult. We had two rooms, both of which smelled of the indian restaurant below. This isn't mentioned.
8
Graham
7 juli 2023
·
Stannade 1 natt
Friendly staff.
Friendly staff.
8
Sarah
25 okt. 2022
·
Stannade 1 natt
Staff were great from start to finish. They accepted a very last minute booking, and were nothing but friendly. I had an issue with the tv aerial in my room and it was no trouble at all to come and pop a new one in. My room was comfortable, and actually really quite big. The shower was great. Nothing to complain about! If I ever need to come back to Chatham, I’d look to book here first. Would recommend!
Staff were great from start to finish. They accepted a very last minute booking, and were nothing but friendly. I had an issue with the tv aerial in my room and it was no trouble at all to come and pop a new one in. My room was comfortable, and actually really quite big. The shower was great. Nothing to complain about! If I ever need to come back to Chatham, I’d look to book here first. Would recommend!
2
Azhar
10 aug. 2023
·
Stannade 1 natt
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Beröms för närheten till tågstationen, butiker och restauranger. Vissa gäster upplevde dock märkbart gatuljud och trafikljud under natten.
Relaterade gästrecensioner
10
Francis
20 juli 2025
·
Stannade 2 nätter
Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
2
Johnathan
1 dec. 2024
·
Stannade 2 nätter
Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
10
frances
28 jan. 2024
·
Stannade 1 natt
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
10
Paul
21 juli 2024
·
Stannade 1 natt
It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
2
DAVIES
12 juli 2025
·
Stannade 1 natt
No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten är en återkommande svag punkt: ingen personal under annonserade tider, sen start, saknade eller kalla rätter samt dålig organisation, även om några gäster tyckte att den var acceptabel. Flera gäster njöt av den intilliggande restaurangen till middag.
Relaterade gästrecensioner
6
Anthony
2 juni 2023
·
Stannade 5 nätter
On arrival I booked a full English Breakfast so I did not have to worry about food for the day but I did not get this and was promised a refund but still not received. First day two eggs sausage hash browns toast brought to me cold. 2nd day toast eggs sausage milk out of date had to ask for orange juice fridge locked. 3rd day eggs sausage beans no toast had no bread Last day warm bread not toasted still white I paid 8 pounds a day for this I said if they sorted this out I would use them again but it hasn’t been I don’t think they have a hygiene certificate to cook breakfast vey disappointed.also bedding towels not changed had to ask on my forth day.
On arrival I booked a full English Breakfast so I did not have to worry about food for the day but I did not get this and was promised a refund but still not received. First day two eggs sausage hash browns toast brought to me cold. 2nd day toast eggs sausage milk out of date had to ask for orange juice fridge locked. 3rd day eggs sausage beans no toast had no bread Last day warm bread not toasted still white I paid 8 pounds a day for this I said if they sorted this out I would use them again but it hasn’t been I don’t think they have a hygiene certificate to cook breakfast vey disappointed.also bedding towels not changed had to ask on my forth day.
8
Simon
11 juli 2025
·
Stannade 1 natt
Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
6
Mark
7 dec. 2025
·
Stannade 1 natt
With a few improvements, this hotel could be a reasonable place to stay, but several issues need attention. The carpet throughout the building requires a thorough clean, and the hallway walls could benefit from a quick repaint as they were very dirty. Reception and the corridors were unheated, making the atmosphere feel unwelcoming and extremely cold. When we arrived in December, our room window had been left open so the room was freezing. It would’ve felt so much better walking into a warm room. There was nowhere to hang coats, no hooks and not even hangers on the clothes rail. The electric heater had a loose metal panel, which felt unsafe. The TV was very small and unwatchable due to the poor signal. The rear access spiral staircase would difficult to navigate and unsuitable for anyone with limited mobility. The area outside the reception door looked untidy, with items like an old paint can and a piece of AstroTurf left lying around. Breakfast was essentially non existent, and no information was provided about it. Would we stay again, definitely not unless the above was attended to.
With a few improvements, this hotel could be a reasonable place to stay, but several issues need attention. The carpet throughout the building requires a thorough clean, and the hallway walls could benefit from a quick repaint as they were very dirty. Reception and the corridors were unheated, making the atmosphere feel unwelcoming and extremely cold. When we arrived in December, our room window had been left open so the room was freezing. It would’ve felt so much better walking into a warm room. There was nowhere to hang coats, no hooks and not even hangers on the clothes rail. The electric heater had a loose metal panel, which felt unsafe. The TV was very small and unwatchable due to the poor signal. The rear access spiral staircase would difficult to navigate and unsuitable for anyone with limited mobility. The area outside the reception door looked untidy, with items like an old paint can and a piece of AstroTurf left lying around. Breakfast was essentially non existent, and no information was provided about it. Would we stay again, definitely not unless the above was attended to.
2
Luke
16 juni 2024
·
Stannade 1 natt
The room was smaller than shown on the pictures when booking. There was dampness on the wall in the room. Stairs were steep further you went up, this place was not disable friendly at all. Furthermore when we arrived at the reception booking for breakfast they asked what time we wanted between 7 and 10. We said 7am would be perfect. In the morning however it turns out they booked it on the time we said we would be event which was 10am, there no one there to serve breakfast at the time we request. I requested for refund, since we had to go else for breakfast to be ready in time for the event. I had to argue and repeat myself until they told us we have to wait until manager comes in. They said they would call me back at 5pm yet they didn't call until 8pm even then they argue saying we must said 10am because the staff put in the system as 10am saying that he check CCTV to check and then refund if I was right.
The room was smaller than shown on the pictures when booking. There was dampness on the wall in the room. Stairs were steep further you went up, this place was not disable friendly at all. Furthermore when we arrived at the reception booking for breakfast they asked what time we wanted between 7 and 10. We said 7am would be perfect. In the morning however it turns out they booked it on the time we said we would be event which was 10am, there no one there to serve breakfast at the time we request. I requested for refund, since we had to go else for breakfast to be ready in time for the event. I had to argue and repeat myself until they told us we have to wait until manager comes in. They said they would call me back at 5pm yet they didn't call until 8pm even then they argue saying we must said 10am because the staff put in the system as 10am saying that he check CCTV to check and then refund if I was right.
8
Lesley Corke
12 maj 2024
·
Stannade 1 natt
Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
10
frances
28 jan. 2024
·
Stannade 1 natt
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
4
Rufaro
1 sep. 2024
·
Stannade 1 natt
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
4
Mark
5 jan. 2025
·
Stannade 1 natt
Disappointed that this hotel is listed by hotels.com Having stayed at many, we were surpised to find this as poor as it was. No english-speaking night staff made communication difficult. We had two rooms, both of which smelled of the indian restaurant below. This isn't mentioned.
Disappointed that this hotel is listed by hotels.com Having stayed at many, we were surpised to find this as poor as it was. No english-speaking night staff made communication difficult. We had two rooms, both of which smelled of the indian restaurant below. This isn't mentioned.
6
Phil
13 juni 2025
·
Stannade 2 nätter
I thought my booking included breakfast but it didn’t
I thought my booking included breakfast but it didn’t
4
Stephen
20 juli 2023
·
Stannade 1 natt
There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing
There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
2
Garth
15 juli 2026
·
Stannade 1 natt
We parked on their rear carpark and as a regular business traveller, I diligently and carefully completed their paper parking form with our vehicle details - Only three weeks later to find a PNC for £100.... (it being dated as 30th June arriving on the 11th June?) I rang and spoke to three different people " The Managers not here, Someone will call you back, I can't deal with this!" the usual excuses when no one intends to do anything! So I emailed them after each call only to have the given email address enquiries@ Then also emailed, directly and through their portal and again without any response! Given this attitude receiving this treatment faced with this type of practiced responses its a regular thing they are facing...
We parked on their rear carpark and as a regular business traveller, I diligently and carefully completed their paper parking form with our vehicle details - Only three weeks later to find a PNC for £100.... (it being dated as 30th June arriving on the 11th June?) I rang and spoke to three different people " The Managers not here, Someone will call you back, I can't deal with this!" the usual excuses when no one intends to do anything! So I emailed them after each call only to have the given email address enquiries@ Then also emailed, directly and through their portal and again without any response! Given this attitude receiving this treatment faced with this type of practiced responses its a regular thing they are facing...
8
Phillip
27 juni 2026
·
Stannade 1 natt
Lovely shower , clean room , nice and quiet
Lovely shower , clean room , nice and quiet
10
Iain nicholas
19 juni 2026
·
Stannade 1 natt
This hotel is perfectly positioned for everything you need to do or find, staff are amazing, I've got a speak problem and they where happy to help me, I would 100% stay there again
This hotel is perfectly positioned for everything you need to do or find, staff are amazing, I've got a speak problem and they where happy to help me, I would 100% stay there again
6
Eliana
8 juni 2026
·
Stannade 1 natt
Please note that the stairs from the car park to the back of the hotel are not for the faint hearted in rain! Metal circular stairs with a tight wind is not something that is fun with baggage. Similarly the stairs to my room were also quite tight with baggage. This is important for many to note. I was on the 2nd floor. But the bigger issue for me was the shower. I did not raise this with reception as it was nearly midnight at the time. The shower temperature fluctuated between scalding (highly dangerous) to very cold regardless of what I did. I managed to negotiate the time as it moved from one to the other in order to shower but as it was very weak it was not a great experience. On a positive note, the room was clean, tidy and with plenty of sockets.
Please note that the stairs from the car park to the back of the hotel are not for the faint hearted in rain! Metal circular stairs with a tight wind is not something that is fun with baggage. Similarly the stairs to my room were also quite tight with baggage. This is important for many to note. I was on the 2nd floor. But the bigger issue for me was the shower. I did not raise this with reception as it was nearly midnight at the time. The shower temperature fluctuated between scalding (highly dangerous) to very cold regardless of what I did. I managed to negotiate the time as it moved from one to the other in order to shower but as it was very weak it was not a great experience. On a positive note, the room was clean, tidy and with plenty of sockets.
2
Graham
8 juni 2026
·
Stannade 2 nätter
Budget two nights but having no hot water until a staff member came to the room with a drill and screwdriver to sort was not great. The shower pressure was very poor also. Dog smell on the stairs up to the room in the hotel. It states on the hotel facilities an iron and ironing board. What I was given to use was shocking and the iron ended up marking my shirt. I appreciate it was cheap but I will nevwe stay here again.
Budget two nights but having no hot water until a staff member came to the room with a drill and screwdriver to sort was not great. The shower pressure was very poor also. Dog smell on the stairs up to the room in the hotel. It states on the hotel facilities an iron and ironing board. What I was given to use was shocking and the iron ended up marking my shirt. I appreciate it was cheap but I will nevwe stay here again.
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Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
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|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-05: NO DATA
- 2026-09-06: 65.42395463790893USD
- 2026-09-07: 63.860013887023925USD
- 2026-09-08: 63.860013887023925USD
- 2026-09-09: 63.53856255340576USD
- 2026-09-10: 63.66976410522461USD
- 2026-09-11: 63.152826269531246USD
- 2026-09-12: 63.45784085845947USD
- 2026-09-13: 63.769611791229245USD
- 2026-09-14: 63.34685960388183USD
- 2026-09-15: 63.129978751373294USD
- 2026-09-16: 63.82001633148193USD
- 2026-09-17: 64.7300138847351USD
- 2026-09-18: 65.17001357803345USD
- 2026-09-19: 64.60001739883423USD
- 2026-09-20: 64.70001571807862USD
- 2026-09-21: 64.12912460021973USD
- 2026-09-22: 65.23001434173584USD
- 2026-09-23: 65.23001434173584USD
- 2026-09-24: 64.29001419143677USD
- 2026-09-25: 65.32279998703002USD
- 2026-09-26: 64.37275171356201USD
- 2026-09-27: 65.23001434173584USD
- 2026-09-28: 64.56001541290283USD
- 2026-09-29: 66.03001418685913USD
- 2026-09-30: 64.52001342697143USD
- 2026-10-01: 64.7300138847351USD
- 2026-10-02: 95.12002633209228USD
- 2026-10-03: 95.57002098388672USD
- 2026-10-04: NO DATA
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-07: 65.76450538024902USD
- 2026-10-08: 67.23001616973878USD
- 2026-10-09: 67.38001586380005USD
- 2026-10-10: 63.54001572113037USD
- 2026-10-11: 68.03001601486206USD
- 2026-10-12: 67.23001616973878USD
- 2026-10-13: 67.18001479492187USD
- 2026-10-14: 64.87001418991089USD
- 2026-10-15: 65.85102202453614USD
- 2026-10-16: 67.38001586380005USD
- 2026-10-17: 65.02001388397217USD
- 2026-10-18: 68.4300181526184USD
- 2026-10-19: 65.10604318542481USD
- 2026-10-20: 67.23001616973878USD
- 2026-10-21: 65.88001449279786USD
- 2026-10-22: 65.46428447265625USD
- 2026-10-23: 67.38001586380005USD
- 2026-10-24: 68.57001845779419USD
- 2026-10-25: 66.03001418685913USD
- 2026-10-26: 67.23001616973878USD
- 2026-10-27: 67.23001616973878USD
- 2026-10-28: 64.18001648330689USD
- 2026-10-29: 67.23001616973878USD
- 2026-10-30: 66.08001556167602USD
- 2026-10-31: 64.99001571731567USD
- 2026-11-01: 68.4300181526184USD
- 2026-11-02: 67.20856865463257USD
- 2026-11-03: 68.4300181526184USD
- 2026-11-04: 67.68001525192261USD
- 2026-11-05: 70.71001616058349USD
Incheckning måste göras av någon som är minst 18 år.
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