Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Is breakfast offered at the property?

Yes, English breakfasts are available daily from 6 AM to 9:30 AM for a fee of approximately USD 7 for adults and USD 4 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 10:00 AM until 12:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of USD 20.00 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The property is situated in a shopping district, within a 5-minute drive of Avondale Shopping Centre and Avondale Flea Market. It is approximately 2.1 miles from Harare Gardens and 2.3 miles from Harare Sports Club.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway/extra beds, but guests must contact the property in advance to reserve them. Extra-person charges may apply depending on property policy.

The Palace Guest House in Harare

Average nightly price at The Palace Guest House by month, last 12 months (USD)
Month	Average price
January	$31
February	$33
March	$29
April	$29
May	$28
June	$31
July	$30
August	$34
September	$30
October	$32
November	$30
December	$37

What guests think

Reviews of The Palace Guest House describe a very mixed stay, with welcoming staff and a convenient, sometimes quiet location balanced against dated rooms without air conditioning, limited or unreliable Wi-Fi or TV, and noticeable maintenance shortfalls.

Several guests liked the garden areas and the affordable rates. Cleanliness concerns recur, including pests, mould, smelly or leaking bathrooms, and missing or unchanged towels and linen. Expect budget basics with variable comfort and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Garden areas are appreciated for relaxing. Some self-catering and laundry are available, but multiple guests noted missing microwaves, fridges, or basic utensils.

Related guest reviews

10

Wonderful Patricia

May 22, 2024

·

Stayed 2 nights

The place is generally good nice flowers.clean Rooms

8

Anil

Sep 16, 2025

·

Stayed 2 nights

Property is on main road so public taxi etc are available anytime. It is quiet and very safe place. The garden and exterior landscapes are natural and gives a good feeling to stay near nature

8

Joseph

Feb 9, 2023

·

Stayed 2 nights

There was construction going on hence it wasn't that convenient. Inside the rooms, the shower needs more improvement, otherwise the hospitality from the stuff was great

8

primrose

Sep 28, 2023

·

Stayed 1 night

Nice Garden

2

Walter

Dec 17, 2023

·

Stayed 1 night

Very poor service nobody cares weather theys guests , no cleaning detergent for toilets , no water , not enough information like where how to get curtains things . A self services guest without utensils to use no pots no stove no cutlery , no microwave , no TV working , just a bad and blankets

6

HERBERT

Mar 22, 2023

·

Stayed 1 night

Generally good but finishings of the property are terrible like Door locks. Reliable backup power is required. On website what is listed as standard room is actually executive room pictures are not in sync thereby misleading. This has been like that for some time now more than a year.

8

Lloyd

Nov 23, 2023

·

Stayed 1 night

The garden is very nice and cool to relax having drinks but the chairs and tables needs to replaced. Staff friendly and helpful

2

Denzel IP

Aug 20, 2024

·

Stayed 3 nights

The place is filthy dirty with torn furniture,i booked a room with insuit but they gave me the one without,i was sharing a bathroom and a toilet with 4 other guests who were in different rooms,The toilet is disgusting with old plastic dirty seat,the door is broken as shown on the picture,the shower looked like a public toilet,just look at the pictures ,that place has no microwaves,no guests fridges,theres no plugs i couldn't even charge my laptop so i could work . What they advertise is not what they have,their staff looks very tired and weak ,i have been traveling for the past 15 years but i have never seen such a disgusting place ,TV doesn't have remote,i can write a whole book but in short let me say this THE PALACE GUEST LODGE DOESN'T DESERVE TO BE LISTED ON THIS APP .I will never ever in my life book there again because its like taking money and throwing it in a sewage pipe.

8

Narcisse

Dec 10, 2023

·

Stayed 7 nights

Veuillez à vider vos fosses sceptiques. Merci beaucoup pour la gentillesse du personnel.

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10

Kimberly

Jan 10, 2025

·

Stayed 4 nights

The place has great self catering and laundry facilities.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with recurring reports of cockroaches or other pests, mouldy ceilings, smelly or leaking bathrooms, and linens or towels not changed or missing. Some guests did find rooms clean, but these positives are less consistent.

Related guest reviews

4

Vhuphilo

Jun 8, 2023

·

Stayed 2 nights

There was mould all 9ver the ceilings. The stench of mould is everywhere.

4

Chrispen

Jan 25, 2023

·

Stayed 1 night

The infrastructure was very bad. Rooms had moulds and had a VERY bad smell. Toilets were the worst, management of this place should do something. A proper revamp is needed

4

Vimbai

Sep 22, 2023

·

Stayed 1 night

I think you should change your beds they have spikes and your bathrooms are smelly you need to clean them with something like domestos put curtains or blinds in the bathroom

6

Tichatonga

Nov 28, 2024

·

Stayed 2 nights

Booked executive room for 2 nights. Linen and toiletries were never changed. Access to the executive rooms was disappointing. passing through dangerous paths. Was please with internet speed. hot water was available

8

Teklu Erkossa

Nov 7, 2024

·

Stayed 4 nights

The reception staff is supportive. The room is clean, but they do not change the bedsheets, and there is no towel in the room. Food is non-existent and very expensive.

2

Shepherd

Dec 19, 2023

·

Stayed 1 night

The place is so dirty filled with cocroaches, the bathrooms are substandard and the bed was old and instead of having a double as requested i git a 3/4 bed.

8

Chemunorwa

Apr 23, 2023

·

Stayed 1 night

The walls in the room were dirty No mop to clean water splashing from the shower. Towels must not be recycled oce used they must be discarded. Its a health hazard to use towels on different visitors

2

Sheckly

Apr 10, 2025

·

Stayed 3 nights

Roaches. Bed bugs. Unclean. Never staying here again.

2

Biolah Tanatswa

Oct 24, 2023

·

Stayed 1 night

Honestly this place was terrible for me, I booked online and arrived late in the evening, I got to the room the bedding was dirty and not ironed, floor had ants and cockroaches. Not to mention the staff , they were not friendly at all , I stayed for 2 days and no one came to check if I need any tissues or bathing gel or anything for that matter. There was only a small bathing gel to use one and the next year I used my own soap… poor service . I don’t recommend

4

Bevington

Nov 1, 2023

·

Stayed 3 nights

The place is run down. Mould on ceiling. Paint peeling off in the rooms. No air con. Out of 10 I give this place 2. The place was infested with coachroaches.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated, with several maintenance issues and limited or nonworking TVs. Wi-Fi strength varies by room, there is often no air conditioning or fans making rooms hot, and some guests reported noise from corridors or ceilings.

Related guest reviews

8

Moses

Jan 4, 2024

·

Stayed 8 nights

This is a pretty decent place. Wi-Fi stronger in certain rooms so ask them for a room where signal is stronger. Food especially dinner is overpriced rather go to Avondale and get Chinese or Nando’s for half the price they charge. But no complain.

6

Linda

Jan 7, 2024

·

Stayed 1 night

Affordable but basic accommodation. Friendly staff. Some maintenance and renovation would make the rooms more pleasant. Limited television channels but we had good Wi-Fi reception. Overall it was OK for a 2 night stay

6

Michael

Feb 14, 2024

·

Stayed 1 night

The lady at the reception are was very warm and friendly. The in general was very nice. The units on the ground seem to be infested with rats in the ceiling..it was incredibly difficult to fall asleep cause of the scratching in the ceiling wall

6

HERBERT

Mar 22, 2023

·

Stayed 1 night

Generally good but finishings of the property are terrible like Door locks. Reliable backup power is required. On website what is listed as standard room is actually executive room pictures are not in sync thereby misleading. This has been like that for some time now more than a year.

8

Akshay

Oct 8, 2023

·

Stayed 1 night

The rooms are nice and clean but there is no fans in the rooms so its very hot during summer, and there is many mosquitoes around, also no towels where provided.

6

Gweru Book

Sep 18, 2025

·

Stayed 1 night

I loved the surroundings and te hotel location, however when we checked-in the hotel staff had to check out a guest whose payment was delaying, I wondered if that was not , was our booking secure. The staff was friendly. The television channels we re fixed and therefore imposed upon us. Imagine we could not watch our favorite channels the whole night and morning. There imposed channel had not news at all.

4

Bevington

Nov 1, 2023

·

Stayed 3 nights

The place is run down. Mould on ceiling. Paint peeling off in the rooms. No air con. Out of 10 I give this place 2. The place was infested with coachroaches.

4

Tatenda

Apr 11, 2024

·

Stayed 1 night

Ventilation of the room I got was good and also reception team was amazing, they were so helpful. Bathroom hot water was on point, really enjoyed taking a warm shower. How ever the WiFi was super slow and later on it just stopped working till we checked out. The network wasn’t strong enough that we couldnt even use it for WhatsApp. During the night there was a lot of noise in the corridor, it was like a brothel through out the night and also cigarette smoke was coming in strong from the room next to us I think it was room number 4. These people are very noisy we didn’t even manage to sleep because they were making a lot of noise. We didn’t find the remote for the TV and also the speakers were not working so there was literally no volume on the Tv. When it comes to entertainment there is really nothing to offer

6

prosper Mpumelelo

Oct 25, 2023

·

Stayed 1 night

Its hot no aircon

8

Danny

Feb 14, 2024

·

Stayed 2 nights

The wifi reception was terrible

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Service

Staff are frequently described as friendly, responsive, and helpful, and some guests noted smooth check-in and flexibility. However, several reviews report slow or poor service and unwelcoming attitudes.

Related guest reviews

8

Shelton

Jul 30, 2024

·

Stayed 1 night

Good service n the place is clean

8

Teklu Erkossa

Nov 7, 2024

·

Stayed 4 nights

The reception staff is supportive. The room is clean, but they do not change the bedsheets, and there is no towel in the room. Food is non-existent and very expensive.

8

Timothy

Sep 30, 2023

·

Stayed 1 night

even though situated near a busy road there is some quietness you experience in the morning when you wake up. everything was on point from the booking to the check out. good team there. asked for adjustment of time on my breakfast and that was solved without a hustle. it was my first time but will be a regular whenever i'm in the capital

8

Dylan

Apr 13, 2024

·

Stayed 2 nights

Very good services.. Highly recommend the place

2

Walter

Dec 17, 2023

·

Stayed 1 night

Very poor service nobody cares weather theys guests , no cleaning detergent for toilets , no water , not enough information like where how to get curtains things . A self services guest without utensils to use no pots no stove no cutlery , no microwave , no TV working , just a bad and blankets

2

Biolah Tanatswa

Oct 24, 2023

·

Stayed 1 night

Honestly this place was terrible for me, I booked online and arrived late in the evening, I got to the room the bedding was dirty and not ironed, floor had ants and cockroaches. Not to mention the staff , they were not friendly at all , I stayed for 2 days and no one came to check if I need any tissues or bathing gel or anything for that matter. There was only a small bathing gel to use one and the next year I used my own soap… poor service . I don’t recommend

10

Wadzanayi

Sep 30, 2023

·

Stayed 2 nights

We visited the palace guest house for 3 nights and we really had an amazing experience.The cleanliness and the service was on point.We'll definitely visit again.The staff is friendly and attentive which made our stay easier and enjoyable

8

Kaibos

Feb 17, 2025

·

Stayed 1 night

Staff very responsive

6

Francois

Jan 23, 2026

·

Stayed 2 nights

Le bâtiment est ancien, et même les meubles. Pas très bien entretenu. Mais un personnel très accueillant et serviable

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10

Julia

Dec 14, 2022

·

Stayed 2 nights

The staff was excellent. I didn't have the proper electrical adapter, and one of the staff went out of her way to find it for me.

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Location

Generally convenient on a main road with easy transport and proximity to the CBD; several guests also felt safe and found it quiet at times. Some mentioned heavy traffic or a less appealing setting.

Related guest reviews

6

Derek

May 8, 2023

·

Stayed 1 night

location quite convenient

6

Simbarashe

May 11, 2023

·

Stayed 1 night

not that clean . l liked that it is. near the cbd

8

Kaibos Irvine

Jan 16, 2024

·

Stayed 2 nights

Good and safe environment

6

Brian

Apr 30, 2024

·

Stayed 1 night

Poor location

8

Anil

Sep 16, 2025

·

Stayed 2 nights

Property is on main road so public taxi etc are available anytime. It is quiet and very safe place. The garden and exterior landscapes are natural and gives a good feeling to stay near nature

10

Sharon

Apr 23, 2025

·

Stayed 2 nights

Great location

10

Theopora

Jun 26, 2024

·

Stayed 1 night

Easy to access

8

Timothy

Sep 30, 2023

·

Stayed 1 night

even though situated near a busy road there is some quietness you experience in the morning when you wake up. everything was on point from the booking to the check out. good team there. asked for adjustment of time on my breakfast and that was solved without a hustle. it was my first time but will be a regular whenever i'm in the capital

6

Tapiwa

Nov 30, 2023

·

Stayed 1 night

The lodge is clean and affordable. The rooms are a bit too small. Too much traffic in the neighbourhood, but that's out of their control.

6

Gweru Book

Sep 18, 2025

·

Stayed 1 night

I loved the surroundings and te hotel location, however when we checked-in the hotel staff had to check out a guest whose payment was delaying, I wondered if that was not , was our booking secure. The staff was friendly. The television channels we re fixed and therefore imposed upon us. Imagine we could not watch our favorite channels the whole night and morning. There imposed channel had not news at all.

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AI-generated summary based on recent guest reviews

Dining

On-site food drew repeated complaints about poor quality, long delays, and high prices, with a few saying options were limited or unavailable. Some guests were satisfied, but many chose to eat elsewhere.

Related guest reviews

10

Charles

Aug 15, 2025

·

Stayed 1 night

Honestly the food was terrible. It tasted like its been cooked 2days before. The food was delivered very late 2 hours after ordering . The fried chicken was stale to aay the list.

8

Moses

Jan 4, 2024

·

Stayed 8 nights

This is a pretty decent place. Wi-Fi stronger in certain rooms so ask them for a room where signal is stronger. Food especially dinner is overpriced rather go to Avondale and get Chinese or Nando’s for half the price they charge. But no complain.

6

Simon

Jan 19, 2023

·

Stayed 19,375 nights

Meals are very expensive, the television in my room was not working, took so long to open the gate, the door handles were being touched the whole night

8

Teklu Erkossa

Nov 7, 2024

·

Stayed 4 nights

The reception staff is supportive. The room is clean, but they do not change the bedsheets, and there is no towel in the room. Food is non-existent and very expensive.

8

Timothy

Sep 30, 2023

·

Stayed 1 night

even though situated near a busy road there is some quietness you experience in the morning when you wake up. everything was on point from the booking to the check out. good team there. asked for adjustment of time on my breakfast and that was solved without a hustle. it was my first time but will be a regular whenever i'm in the capital

10

Gordon

Apr 13, 2023

·

Stayed 9 nights

I’ve extended my stay for a further 2 weeks Totally recommend. Staff are amazing, food and lodgings

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $34	2 $34	3 $34	4 $34	5 $34	6 $34	7 $35
8 $34	9 $34	10 $34	11 $34	12 $34	13 $33	14 $34
15 $34	16 $34	17 $34	18 $34	19 $35	20 $35	21 $34
22 $33	23 $34	24 $34	25 $34	26 $34	27 $34	28 $34
29	30 $34

The Palace Guest House

Prices for The Palace Guest House

Monthly average prices

About this property

Location

Room options

Family Room, 2 Double Beds, Accessible

Basic Room

Luxury Room

Deluxe Room, 1 Double Bed

Standard Room, Accessible

Executive Room

Guest reviews of The Palace Guest House

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Palace Guest House

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $33	24 $34
25 $34	26 $51	27 $51	28 $34	29 $34	30 $33	31 $33