Villas HM Paraiso del Mar
US$ 109
/noite
Média para outubro
Preços para Villas HM Paraiso del Mar
Selecione datas para ver preços e disponibilidade
US$ 109
/noite
Média para outubro
Preços médios mensais
Em Villas HM Paraiso del Mar, o preço por noite é, em média, US$ 109 no mês mais barato (outubro) e US$ 193 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 170 |
| fevereiro | US$ 190 |
| março | US$ 180 |
| abril | US$ 149 |
| maio | US$ 116 |
| junho | US$ 133 |
| julho | US$ 193 |
| agosto | US$ 177 |
| setembro | US$ 113 |
| outubro | US$ 109 |
| novembro | US$ 113 |
| dezembro | US$ 179 |
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M
J
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out. · US$ 109
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Mais caro: julho (aprox. US$ 193)
Mais barato: outubro (aprox. US$ 109)
Sobre este alojamento
Experimente uma piscina exterior e aluguer de bicicletas. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).
Comodidades
Experimente uma piscina exterior e aluguer de bicicletas. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue.
Restaurante
Para recarregar baterias, venha até ao restaurante Paraiso del Mar dVillas HM Paraiso del Mar, ou dê um salto até snack-bar/pastelaria. Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 2 bares/lounges.
Quartos
Sinta-se em casa num dos 84 quartos com ar condicionado e um frigorífico. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene grátis.
Localização
Ao alojar-se nVillas HM Paraiso del Mar em Isla Holbox, ficará à beira-mar, apenas a alguns passos de Playa de Holbox e de Reserva Natural Yum Balam. Este hotel para famílias está a 1 km (0,6 mi) de Igreja de Holbox e a 1 km (0,6 mi) de Píer do Tubarão-Baleia.
O que há nas proximidades
Reserva Natural Yum Balam(0.1 milhas)
Playa de Holbox(0.1 milhas)
Igreja de Holbox(0.6 milhas)
Píer do Tubarão-Baleia(0.6 milhas)
Letras de Holbox(0.6 milhas)
Praça Principal(0.6 milhas)
Balsa de Holbox(0.8 milhas)
Caminho da Praia Paseo Kuka(0.8 milhas)
Holbox Baseball Park(0.9 milhas)
Playa de Punta Mosquito(1 milhas)
Ilha Pajaros(1.7 milhas)
Praia da Bioluminescência(2.1 milhas)
Praia Punta Coco(2.1 milhas)
Isla Pasión(2.4 milhas)
Localização
Avenida Plutarco Elias s/n, Estado de Quintana Roo, México
Reserva Natural Yum Balam (0.1 milhas)
Playa de Holbox (0.1 milhas)
Igreja de Holbox (0.6 milhas)
Píer do Tubarão-Baleia (0.6 milhas)
Letras de Holbox (0.6 milhas)
Praça Principal (0.6 milhas)
Opções de quartos
11
Master Suite
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
947 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
Suite Superior, banheira de hidromassagem
1 Cama De Casal Extragrande
Dormidas 3
484 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Suite Júnior (Single)
1 Cama Individual
484 ft²
VarandaAr condicionadoWi-Fi (gratuito)Frigorífico
7
Suite Júnior
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
484 ft²
VarandaAr condicionadoWi-Fi (gratuito)Frigorífico
Avaliações dos hóspedes sobre Villas HM Paraiso del Mar
8.3
Muito Bom
Com base em 1.001 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
60%
Família
29%
Grupos
7%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Villas HM Paraiso del Mar, os viajantes elogiam o ambiente sereno à beira-mar, com jardins exuberantes e acesso a pé à cidade, observando quartos espaçosos e rústicos, experiências gastronômicas variadas e uma piscina pequena que alguns consideraram indisponível ou decepcionante.
Instalações
Limpeza
Quartos
Serviço
Localização
Restaurante
Isto foi útil?
O que pensam os hóspedes
No Villas HM Paraiso del Mar, os viajantes elogiam o ambiente sereno à beira-mar, com jardins exuberantes e acesso a pé à cidade, observando quartos espaçosos e rústicos, experiências gastronômicas variadas e uma piscina pequena que alguns consideraram indisponível ou decepcionante.
O serviço se destaca na praia e nos bares, embora as experiências no balcão da recepção e os tempos de resposta variem, com relatos de check-in lento ou ríspido, falta de acompanhamento e políticas ou depósitos pouco claros. Os hóspedes também relatam problemas recorrentes de manutenção e limpeza – acessórios desatualizados, chuveiros ou ar condicionado quebrados, pragas ocasionais, Wi-Fi instável e interrupções de energia ou água relacionadas à ilha. Espere uma estadia tranquila, focada na praia, com charme e algumas desvantagens em termos de consistência.
Instalações
Limpeza
Quartos
Serviço
Localização
Restaurante
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Estrutura à beira-mar com espreguiçadeiras, bares e uma pequena piscina; várias avaliações mencionam que a piscina é pequena, suja ou temporariamente fechada, enquanto o serviço de praia é apreciado. Bicicletas estão disponíveis e algumas áreas estão em reforma.
Avaliações dos hóspedes relacionadas
10
Andrea
7 de abr. de 2025
·
A estadia foi de 6 noites
This is an underrated property. It has gorgeous, mature plants - something not found in other resorts. We loved the architecture, with grand palapas that felt like tropical Mexico. The facilities are in the process of being renovated, and our unit was quite lovely. The food is pretty good - we opted not for all-inclusive with the plan to explore options nearby but ended up eating most meals onsite because the back patio was a wonderful space and the staff were awesome (shout out to Hector, Karla, Juan, and the hostess!). And, a great amenity not to be overlooked: incredibly comfortable beach chairs. We wouldn't choose to stay anywhere else on Holbox!
This is an underrated property. It has gorgeous, mature plants - something not found in other resorts. We loved the architecture, with grand palapas that felt like tropical Mexico. The facilities are in the process of being renovated, and our unit was quite lovely. The food is pretty good - we opted not for all-inclusive with the plan to explore options nearby but ended up eating most meals onsite because the back patio was a wonderful space and the staff were awesome (shout out to Hector, Karla, Juan, and the hostess!). And, a great amenity not to be overlooked: incredibly comfortable beach chairs. We wouldn't choose to stay anywhere else on Holbox!
10
Dania
29 de jun. de 2023
·
A estadia foi de 2 noites
Todo excelente con el servicio pero no logramos usar la piscina por que no estaba llena ,
Todo excelente con el servicio pero no logramos usar la piscina por que no estaba llena ,
6
Enrique
16 de fev. de 2023
·
A estadia foi de 2 noites
Muy buena recepción solo que no servía la alberca
Muy buena recepción solo que no servía la alberca
2
Ivonne itzel
13 de jun. de 2023
·
A estadia foi de 3 noites
Solo la Comida era buena , la Recepción mal servicio , la alberca sin agua pésimo lugar y atención jamás volveremos
Solo la Comida era buena , la Recepción mal servicio , la alberca sin agua pésimo lugar y atención jamás volveremos
10
heather
27 de fev. de 2024
·
A estadia foi de 6 noites
The property is surrounded by a mature jungle.. it feels like you are staying in the jungle and on the beach. The location is in the middle of the 26 mile island and close to the ferry. You can walk to the village , shopping and all the restaurants. Bikes are available to rent. Take the bikes west to playa coco and east to playa mosquito. Staff here are helpful and very accommodating. The coffee and breakfast every morning was the best!
The property is surrounded by a mature jungle.. it feels like you are staying in the jungle and on the beach. The location is in the middle of the 26 mile island and close to the ferry. You can walk to the village , shopping and all the restaurants. Bikes are available to rent. Take the bikes west to playa coco and east to playa mosquito. Staff here are helpful and very accommodating. The coffee and breakfast every morning was the best!
8
Daniel
29 de mar. de 2024
·
A estadia foi de 2 noites
The staff was very helpful but the pool was disgusting and when I asked the front desk they claimed the sister hotel was the same.IT WAS NOT. HMPalapas pool was not green!
The staff was very helpful but the pool was disgusting and when I asked the front desk they claimed the sister hotel was the same.IT WAS NOT. HMPalapas pool was not green!
10
Liliana
28 de jul. de 2025
·
A estadia foi de 4 noites
This property was great! Family friendly 2 pools snack bar a restaurant and very friendly and attentive staff! Special thanks to Erick from the bar/beach service he really went above and beyond to take care of all of our needs during our stay.
This property was great! Family friendly 2 pools snack bar a restaurant and very friendly and attentive staff! Special thanks to Erick from the bar/beach service he really went above and beyond to take care of all of our needs during our stay.
8
Julio
4 de jun. de 2024
·
A estadia foi de 4 noites
El Hotel fue mucho mas de lo que imaginamos. Excelente precio-calidad. Ubicado en la mejor playa (para nosotros) de Holbox. Lo unico malo era que el servicio era lentisimo en los bares
El Hotel fue mucho mas de lo que imaginamos. Excelente precio-calidad. Ubicado en la mejor playa (para nosotros) de Holbox. Lo unico malo era que el servicio era lentisimo en los bares
6
Timothy W Van
17 de abr. de 2024
·
A estadia foi de 7 noites
Arrived before 2pm after being up since 2am. Could not check in before 3pm. At 3:15 had to remind staff we were still waiting patiently. Suprise hit on Island tax...about 40cdn..Prefer if they just include it in the package. Property & Room was nice. Pool was down for 3-4 days. We took the breakfast option but ended up eating in town every other day for nicer options. Food is so good on the Island
Arrived before 2pm after being up since 2am. Could not check in before 3pm. At 3:15 had to remind staff we were still waiting patiently. Suprise hit on Island tax...about 40cdn..Prefer if they just include it in the package. Property & Room was nice. Pool was down for 3-4 days. We took the breakfast option but ended up eating in town every other day for nicer options. Food is so good on the Island
8
Wendy
2 de fev. de 2023
·
A estadia foi de 2 noites
Esta en una zona que no hay ruido, cerca se puede caminar a muchos lugares, el desayuno muy rico y variado. No me gustó que no hay muchas opciones de cervezas y el menú de snack puede ser más variado. La piscina estuvo sucia los dos días que estuvimos no la pudimos usar. El personal muy amable, felicidades!
Esta en una zona que no hay ruido, cerca se puede caminar a muchos lugares, el desayuno muy rico y variado. No me gustó que no hay muchas opciones de cervezas y el menú de snack puede ser más variado. La piscina estuvo sucia los dos días que estuvimos no la pudimos usar. El personal muy amable, felicidades!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é frequentemente elogiada, mas as avaliações mencionam repetidamente problemas como pragas (percevejos/baratas), umidade ou mofo e detalhes de banheiro negligenciados. Alguns quartos parecem desatualizados ou precisam de manutenção mais profunda.
Avaliações dos hóspedes relacionadas
10
Febra
19 de jul. de 2025
·
A estadia foi de 7 noites
Had an amazing stay at this hotel! From the moment we arrived, the staff was incredibly friendly and made us feel right at home. The location couldn’t be better—right on the beach with stunning views. Housekeeping did a fantastic job keeping everything spotless and fresh. As for the food and drinks, the tacos were absolutely delicious and the cocktails were on point. Highly recommend this place for anyone looking for a relaxing beach getaway with top-notch service!
Had an amazing stay at this hotel! From the moment we arrived, the staff was incredibly friendly and made us feel right at home. The location couldn’t be better—right on the beach with stunning views. Housekeeping did a fantastic job keeping everything spotless and fresh. As for the food and drinks, the tacos were absolutely delicious and the cocktails were on point. Highly recommend this place for anyone looking for a relaxing beach getaway with top-notch service!
4
Edy
8 de jul. de 2025
·
A estadia foi de 1 noite
access to the beach is great, but the hotel needs alot of work, bathroom was not clean, furniture needs upgrade. our AC broke in the middle of the night and front desk closes so nobody was there to help us. Also you NEED ID's for all your kids if not provide you will NOT be able to get your room. they do not note this before hand.
access to the beach is great, but the hotel needs alot of work, bathroom was not clean, furniture needs upgrade. our AC broke in the middle of the night and front desk closes so nobody was there to help us. Also you NEED ID's for all your kids if not provide you will NOT be able to get your room. they do not note this before hand.
2
ISMAEL M
5 de jul. de 2025
·
A estadia foi de 2 noites
Muy mal había chinches en la cama nos picaron todo el cuerpo ya pasaron 15 días y todavía sufrimos las consecuencias,pésimo
Muy mal había chinches en la cama nos picaron todo el cuerpo ya pasaron 15 días y todavía sufrimos las consecuencias,pésimo
6
Wenba
3 de jan. de 2025
·
A estadia foi de 9 noites
The staff are nice. i got bedbugs in the hotel. Covered by bedbug bites. Had to disinfect my entire suitcase upon return. The hotel is old.
The staff are nice. i got bedbugs in the hotel. Covered by bedbug bites. Had to disinfect my entire suitcase upon return. The hotel is old.
2
sevag
7 de jan. de 2023
·
A estadia foi de 19.363 noites
We had bed bugs and cockroaches in our room dirty towels. We complained and nothing really was done. We will never use this brand again or recommend our clients. Which we have a base of 200plus customers.
We had bed bugs and cockroaches in our room dirty towels. We complained and nothing really was done. We will never use this brand again or recommend our clients. Which we have a base of 200plus customers.
10
rebecca
10 de abr. de 2024
·
A estadia foi de 5 noites
We loved our stay here. The staff were very friendly and helpful, the property was lovely. Things like the shower head and sink could use some lime away, but the rooms were spacious, our balcony overlooking the beach was beautiful and grounds were amazing. For what you pay for, it’s well worth it. The breakfast is a great addition, and service on the beach is always nice! The pillows were super hard and big, but just leaving these comments for feedback. We would happily stay here again!
We loved our stay here. The staff were very friendly and helpful, the property was lovely. Things like the shower head and sink could use some lime away, but the rooms were spacious, our balcony overlooking the beach was beautiful and grounds were amazing. For what you pay for, it’s well worth it. The breakfast is a great addition, and service on the beach is always nice! The pillows were super hard and big, but just leaving these comments for feedback. We would happily stay here again!
10
Jose
2 de set. de 2025
·
A estadia foi de 2 noites
Muy buen lugar. Del cuarto algunos detalles de limpieza pero en general todo bien
Muy buen lugar. Del cuarto algunos detalles de limpieza pero en general todo bien
4
daniel Flores
11 de jun. de 2025
·
A estadia foi de 3 noites
La recepción muy buena con bebida de bienvenida. Buena comida en el restaurante y buen servicio de los meseros. Lo malo fue que la llave del lavabo no servía bien, por lo que el agua sucia se estancaba. Adicional en el baño dos días seguidos encontramos cucarachas. Finalmente al check out al parecer me cobraron un refresco adicional del servibar, para no tener problemas con ellos lo pagué. Lo que quería era ya salir de ese hotel.
La recepción muy buena con bebida de bienvenida. Buena comida en el restaurante y buen servicio de los meseros. Lo malo fue que la llave del lavabo no servía bien, por lo que el agua sucia se estancaba. Adicional en el baño dos días seguidos encontramos cucarachas. Finalmente al check out al parecer me cobraron un refresco adicional del servibar, para no tener problemas con ellos lo pagué. Lo que quería era ya salir de ese hotel.
4
Edgar
6 de ago. de 2024
·
A estadia foi de 5 noites
The hotel needs urgent maintenance. The room shower was not cleaned properly. The pool ladder was loosen, concrete surrounding the pool was cracked. The restaurant buffet can be improved, poor offer and lack of flavor. The outdoor shower between the beach and hotel is a terrible safety hazard, the water stream was pointing everywhere but the floor, there was a power cord running next to the water pipe, huge risk of electrocution. The Tiki Bar staff got confused in two occasions what we ordered, by the way, we were talking the same language, Spanish which is my mother tongue, same as theirs. I would definetely go back to this hotel once those issues are corrected.
The hotel needs urgent maintenance. The room shower was not cleaned properly. The pool ladder was loosen, concrete surrounding the pool was cracked. The restaurant buffet can be improved, poor offer and lack of flavor. The outdoor shower between the beach and hotel is a terrible safety hazard, the water stream was pointing everywhere but the floor, there was a power cord running next to the water pipe, huge risk of electrocution. The Tiki Bar staff got confused in two occasions what we ordered, by the way, we were talking the same language, Spanish which is my mother tongue, same as theirs. I would definetely go back to this hotel once those issues are corrected.
10
Ma del Pilar
12 de jun. de 2025
·
A estadia foi de 4 noites
El hospedaje fue único, el lugar está muy lindo y cómodo. Las habitaciones son muy amplias, si necesitan un poco de mantenimiento en algunas parte como por ejemplo en el baño que se ve en el techo que tiene humedad o las camas un poco más de limpieza profunda ya que las últimas dos noches amanecía con ronchitas. El personal es muy amable siempre atentos y pendientes. La zona de playa es bastante cómoda, lo mismo las zonas de albercas. Si pueden no pierdan oportunidad de ir al spa y realizarse masajes las chicas son las mejores. Nos gustó mucho y seguro regresaré
El hospedaje fue único, el lugar está muy lindo y cómodo. Las habitaciones son muy amplias, si necesitan un poco de mantenimiento en algunas parte como por ejemplo en el baño que se ve en el techo que tiene humedad o las camas un poco más de limpieza profunda ya que las últimas dos noches amanecía con ronchitas. El personal es muy amable siempre atentos y pendientes. La zona de playa es bastante cómoda, lo mismo las zonas de albercas. Si pueden no pierdan oportunidad de ir al spa y realizarse masajes las chicas son las mejores. Nos gustó mucho y seguro regresaré
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos, com decoração rústica; alguns oferecem varandas ou redes, mas nem todas as unidades as possuem. Vários mencionam travesseiros ou colchões duros, escadas em espiral nos andares superiores e Wi-Fi fraco no quarto.
Avaliações dos hóspedes relacionadas
10
Willem
21 de ago. de 2025
·
A estadia foi de 5 noites
Zijn aan het renoveren, super! Nieuwe kamers zijn mooi!
Zijn aan het renoveren, super! Nieuwe kamers zijn mooi!
6
Marc
19 de abr. de 2024
·
A estadia foi de 3 noites
Beautiful grounds. Large room. Close to the beach
Beautiful grounds. Large room. Close to the beach
6
Amar
1 de mai. de 2024
·
A estadia foi de 3 noites
Well I would start of by saying that it is definitely a brilliant 3 star hotel with a (small) pool. By no standards we found this to be 4 stars. The Positives : 1) Breakfast. Very nice breakfast , with lot of options that also get changed on a daily basis. 2) Most service staff were really helpful , but especially the ones in the restaurant and bars. (Front desk guys seemed overworked) 3) Rooms are large with enough place to put your luggage and the hammock in the balcony (if provided) is a nice touch ! Cons: 1) Lack of attention ? We reserved for two rooms and Ofcourse even messaged at the time of reservation for these together. Forget connecting rooms but the two rooms were like on either end of the resort ! No apolobgy or explanation given. 2) Mind you, not all junior suites have a Balcony! Even though advertised. One of the rooms has a balcony but twin beds, the other had a king but no balcony. Again, no explanation provided. 3) The AC was really straining itself to cool down the room (807). We didn’t complain as it didn’t bother us and put the fan on but in peak summer this is a problem. 4) If you’ve trouble climbing, most of their rooms are up a winding wooden staircase. Would have been nice if they would give us an intimation before. The other room (232) was on the third level. 5) The mattress was good but the pillows have seen better days. 6) The bathroom was really like one in a motel. Even the basin :(
Well I would start of by saying that it is definitely a brilliant 3 star hotel with a (small) pool. By no standards we found this to be 4 stars. The Positives : 1) Breakfast. Very nice breakfast , with lot of options that also get changed on a daily basis. 2) Most service staff were really helpful , but especially the ones in the restaurant and bars. (Front desk guys seemed overworked) 3) Rooms are large with enough place to put your luggage and the hammock in the balcony (if provided) is a nice touch ! Cons: 1) Lack of attention ? We reserved for two rooms and Ofcourse even messaged at the time of reservation for these together. Forget connecting rooms but the two rooms were like on either end of the resort ! No apolobgy or explanation given. 2) Mind you, not all junior suites have a Balcony! Even though advertised. One of the rooms has a balcony but twin beds, the other had a king but no balcony. Again, no explanation provided. 3) The AC was really straining itself to cool down the room (807). We didn’t complain as it didn’t bother us and put the fan on but in peak summer this is a problem. 4) If you’ve trouble climbing, most of their rooms are up a winding wooden staircase. Would have been nice if they would give us an intimation before. The other room (232) was on the third level. 5) The mattress was good but the pillows have seen better days. 6) The bathroom was really like one in a motel. Even the basin :(
6
Amar
30 de abr. de 2024
·
A estadia foi de 3 noites
Well I would start of by saying that it is definitely a brilliant 3 star hotel with a (small) pool. By no standards we found this to be 4 stars. The Positives : 1) Breakfast. Very nice breakfast , with lot of options that also get changed on a daily basis. 2) Most service staff were really helpful , but especially the ones in the restaurant and bars. (Front desk guys seemed overworked) 3) Rooms are large with enough place to put your luggage and the hammock in the balcony (if provided) is a nice touch ! Cons: 1) Lack of attention ? We reserved for two rooms and Ofcourse even messaged at the time of reservation for these together. Forget connecting rooms but the two rooms were like on either end of the resort ! No apolobgy or explanation given. 2) Mind you, not all junior suites have a Balcony! Even though advertised. One of the rooms has a balcony but twin beds, the other had a king but no balcony. Again, no explanation provided. 3) The Aircondotioner was really straining itself to cool down the room (807). We didn’t complain as it didn’t bother us and put the fan on but in peak summer this is a problem. 4) If you’re an old person , or a person differently abled, most of their rooms are up a winding wooden staircase. Would have been nice if they would give us an intimation before. The other room (232) was on the third level. 5) The mattress was good but the pillows have seen better days ! 6) The bathroom was really like one in a motel. Even the basin :(
Well I would start of by saying that it is definitely a brilliant 3 star hotel with a (small) pool. By no standards we found this to be 4 stars. The Positives : 1) Breakfast. Very nice breakfast , with lot of options that also get changed on a daily basis. 2) Most service staff were really helpful , but especially the ones in the restaurant and bars. (Front desk guys seemed overworked) 3) Rooms are large with enough place to put your luggage and the hammock in the balcony (if provided) is a nice touch ! Cons: 1) Lack of attention ? We reserved for two rooms and Ofcourse even messaged at the time of reservation for these together. Forget connecting rooms but the two rooms were like on either end of the resort ! No apolobgy or explanation given. 2) Mind you, not all junior suites have a Balcony! Even though advertised. One of the rooms has a balcony but twin beds, the other had a king but no balcony. Again, no explanation provided. 3) The Aircondotioner was really straining itself to cool down the room (807). We didn’t complain as it didn’t bother us and put the fan on but in peak summer this is a problem. 4) If you’re an old person , or a person differently abled, most of their rooms are up a winding wooden staircase. Would have been nice if they would give us an intimation before. The other room (232) was on the third level. 5) The mattress was good but the pillows have seen better days ! 6) The bathroom was really like one in a motel. Even the basin :(
10
Liliet
21 de ago. de 2025
·
A estadia foi de 4 noites
We had a very pleasant stay at Villas Paraiso Del Mar. The staff was friendly and attentive, always making us feel welcome. The rooms are spacious and comfortable, and the property is beautifully maintained with lush, well-kept grounds. The pool was great! Our stay included breakfast, which offered a nice variety of choices and was a great way to start the day. Overall, it was a wonderful experience.
We had a very pleasant stay at Villas Paraiso Del Mar. The staff was friendly and attentive, always making us feel welcome. The rooms are spacious and comfortable, and the property is beautifully maintained with lush, well-kept grounds. The pool was great! Our stay included breakfast, which offered a nice variety of choices and was a great way to start the day. Overall, it was a wonderful experience.
10
horacio
8 de out. de 2023
·
A estadia foi de 1 noite
Cambiaría las camas y almohadas
Cambiaría las camas y almohadas
6
Karina
9 de abr. de 2024
·
A estadia foi de 2 noites
Ya no tienen casi camastros en el área de playa solo las sombrillas y no hay servicio de meseros ahí. Nos pusieron en una habitación cerca del comedor y había muchísimo ruido desde las 6:00 am por lo que no pudimos descansar. El personal es amable pero en el check in vimos que a algunas personas les dieron una bebida de cortesía, a nosotros no. Las condiciones generales no son muy buenas necesita renovarse, El internet en habitaciones es pésimo.
Ya no tienen casi camastros en el área de playa solo las sombrillas y no hay servicio de meseros ahí. Nos pusieron en una habitación cerca del comedor y había muchísimo ruido desde las 6:00 am por lo que no pudimos descansar. El personal es amable pero en el check in vimos que a algunas personas les dieron una bebida de cortesía, a nosotros no. Las condiciones generales no son muy buenas necesita renovarse, El internet en habitaciones es pésimo.
8
Diego
11 de jan. de 2023
·
A estadia foi de 3 noites
Hotel hat einen schöne Location und ist direkt am Meer. Es hat liegen direkt am Meer und ca 15Meter dahinter. Somit auch genügend Platz. Bis zum Zentrum sind es ca. 10-15 Gehminuten. Leider haben nicht alle Zimmer einen Balkon, obwohl das geschrieben wird. Zimmer sind aureichend und passend zu Holbox. Preisleistung stimmt.
Hotel hat einen schöne Location und ist direkt am Meer. Es hat liegen direkt am Meer und ca 15Meter dahinter. Somit auch genügend Platz. Bis zum Zentrum sind es ca. 10-15 Gehminuten. Leider haben nicht alle Zimmer einen Balkon, obwohl das geschrieben wird. Zimmer sind aureichend und passend zu Holbox. Preisleistung stimmt.
6
Layne
21 de nov. de 2025
·
A estadia foi de 10 noites
The beds were very hard. The chairs on the patio were not comfortable. It was a very long 10 day stay. I would not stay here again or recommend it to someone I like.
The beds were very hard. The chairs on the patio were not comfortable. It was a very long 10 day stay. I would not stay here again or recommend it to someone I like.
8
Denise
25 de fev. de 2023
·
A estadia foi de 21 noites
We enjoyed our stay at Villas HM Paraiso del Mar. Here's what we liked (in no particular order): 1. It was on a nice part of the island - not too busy, but walking distance to town, Punto Mosquito, and lots of restaurants and shops in between. 2. The beach was great, and access was easy. 3. The staff was amazing. Antonio and Carlos were terrific. The servers at breakfast were attentive and welcoming each day. The housekeeping staff was also fantastic. Everyone worked hard to make sure the guests were taken care of. 4. The breakfast was wonderful - there were lots of options and there was also a made-to-order egg/omelet station. 5. Our room was spacious and the shower was enormous. 6. The swimming pool area was generally a nice, peaceful place to relax. There is plenty of room between the loungers; they're not all crammed together like in some places. What we would improve: 1. The place is a bit tired and worn and could use some freshening up. 2. The rooms on the second and third floors had a rickety, narrow, curved staircase with a rope for a railing. Seemed pretty hazardous. We were initially in a second floor room but requested to move to the first floor, which happened the following day. The first floor room was also larger than the second floor room, with a nice terrace with chairs and a hammock. 3. The chairs on our terrace were very uncomfortable - metal frame with roping for the seat and back.
We enjoyed our stay at Villas HM Paraiso del Mar. Here's what we liked (in no particular order): 1. It was on a nice part of the island - not too busy, but walking distance to town, Punto Mosquito, and lots of restaurants and shops in between. 2. The beach was great, and access was easy. 3. The staff was amazing. Antonio and Carlos were terrific. The servers at breakfast were attentive and welcoming each day. The housekeeping staff was also fantastic. Everyone worked hard to make sure the guests were taken care of. 4. The breakfast was wonderful - there were lots of options and there was also a made-to-order egg/omelet station. 5. Our room was spacious and the shower was enormous. 6. The swimming pool area was generally a nice, peaceful place to relax. There is plenty of room between the loungers; they're not all crammed together like in some places. What we would improve: 1. The place is a bit tired and worn and could use some freshening up. 2. The rooms on the second and third floors had a rickety, narrow, curved staircase with a rope for a railing. Seemed pretty hazardous. We were initially in a second floor room but requested to move to the first floor, which happened the following day. The first floor room was also larger than the second floor room, with a nice terrace with chairs and a hammock. 3. The chairs on our terrace were very uncomfortable - metal frame with roping for the seat and back.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Muitos hóspedes destacam funcionários simpáticos e atenciosos – especialmente na praia e no bar – mas a hospitalidade no balcão da recepção é inconsistente, com check-in lento ou grosseiro e políticas/depósitos pouco claros relatados. A capacidade de resposta pode ser lenta durante os problemas ou à noite.
Avaliações dos hóspedes relacionadas
6
EDNA ALEJANDRA
2 de mai. de 2024
·
A estadia foi de 4 noites
Pesimo servicio, solo a los extranjeros les dan la atención tanto en recepción del bar, en la playa y restaurante. Desde mi llegada pedi cambio de habitación ya que las de terraza es complicado te la asigen, a los extranjeros bebida de bienvenida, en el bar pedi comida no la tuvieron lista, regrese y nadie me ayudo con mis platos, al check out ni siquiera me ofrecieron taxi para ferry. Y mi depósito de las toallas, aun no se refleja cuando ya pasaron mas de 2 dias que ellos indicaron. No lo recomiendo
Pesimo servicio, solo a los extranjeros les dan la atención tanto en recepción del bar, en la playa y restaurante. Desde mi llegada pedi cambio de habitación ya que las de terraza es complicado te la asigen, a los extranjeros bebida de bienvenida, en el bar pedi comida no la tuvieron lista, regrese y nadie me ayudo con mis platos, al check out ni siquiera me ofrecieron taxi para ferry. Y mi depósito de las toallas, aun no se refleja cuando ya pasaron mas de 2 dias que ellos indicaron. No lo recomiendo
10
Celine
28 de abr. de 2025
·
A estadia foi de 2 noites
This place was amazing!!! Beautiful grounds, pools, buildings, rooms, bars/restaurants. Friendly and helpful staff. Great location with walkable access to both town and the more natural end of the beach. Great price with a wonderful buffet breakfast option. The room was very beautiful and comfortable.
This place was amazing!!! Beautiful grounds, pools, buildings, rooms, bars/restaurants. Friendly and helpful staff. Great location with walkable access to both town and the more natural end of the beach. Great price with a wonderful buffet breakfast option. The room was very beautiful and comfortable.
10
Felipe
10 de set. de 2025
·
A estadia foi de 2 noites
Disfrutemos mucho estar el Holbox y hospedarnos en HM. El cuarto super comodo y tranquilo, el hotel esta a pie de playa y el mar esta HERMOSO!!! El check in fue muy facil. El desayuno esta super bien. La comida y cena esta rica pero le falta variedad.Las bebidas muy sabrosas. Erick en el bar de la alberca nos atendio super bien, muy amable. Dar un paseo en bici estuvo super. Sin duda regresariamos al hotel.
Disfrutemos mucho estar el Holbox y hospedarnos en HM. El cuarto super comodo y tranquilo, el hotel esta a pie de playa y el mar esta HERMOSO!!! El check in fue muy facil. El desayuno esta super bien. La comida y cena esta rica pero le falta variedad.Las bebidas muy sabrosas. Erick en el bar de la alberca nos atendio super bien, muy amable. Dar un paseo en bici estuvo super. Sin duda regresariamos al hotel.
8
Laura
5 de fev. de 2025
·
A estadia foi de 7 noites
We loved the property, the location was not bad, we would have preferred the bell staff to deliver our luggage to the room which was upstairs on arrival. Also when we departed we had to carry our bags to reception, not bad but would have preferred them to be picked up. Next would be the greeting no one greeted us unless we were going to eat int he restaurant, maybe we are spoiled because we are used to people whomever they are and whatever their position would at least greet us with a hello. Overall, we had a good time and the place was beautiful, we did a tour of the island and also did the bioluminescent tour. We will go back to the island not sure we will stay here again, but it was not a bad experience.
We loved the property, the location was not bad, we would have preferred the bell staff to deliver our luggage to the room which was upstairs on arrival. Also when we departed we had to carry our bags to reception, not bad but would have preferred them to be picked up. Next would be the greeting no one greeted us unless we were going to eat int he restaurant, maybe we are spoiled because we are used to people whomever they are and whatever their position would at least greet us with a hello. Overall, we had a good time and the place was beautiful, we did a tour of the island and also did the bioluminescent tour. We will go back to the island not sure we will stay here again, but it was not a bad experience.
10
Nea
8 de abr. de 2024
·
A estadia foi de 5 noites
The Villas HM Paraiso has professional staff, delicious food, lush/beautiful gardens and the beaches on the island are some of the best with soft white sand and blue- green waters. The all inclusive package was well worth it and we had beach service also. I would definitely visit again!
The Villas HM Paraiso has professional staff, delicious food, lush/beautiful gardens and the beaches on the island are some of the best with soft white sand and blue- green waters. The all inclusive package was well worth it and we had beach service also. I would definitely visit again!
2
Gabriel Sanchez
25 de abr. de 2023
·
A estadia foi de 4 noites
The hospitality was rude and terrible attitude from the staff at the front. It felt like I was bothering them and they didn’t wish to help. It’s not my first time on the Island but this is the first time at Villa HM Paraíso. Definitely my last time staying at the hotel. When I asked to see about possibly checking in early after a long flight. The staff refused to check if my room was ready. We arrived at 7am did all the paperwork required to get a room. Then given wristbands for the property. Once that part was completed the staff asked to come back at 3pm. My girlfriend and me didn’t mind and decided to venture the island. Then at 1 pm we returned and tried to see if we could get room keys. The gentleman at the front was upset and told me with a frustrated voice that it wasn’t 3pm yet. He didn’t even make the effort to call the housekeeping team to check the status. This was already a bad welcoming for someone that traveled long hours. Then at 3pm, after waiting in the lobby, I try to check again. The staff once again being rude and half bothersome asked how they could help. Advised once again that I was trying to check into my room. The hostess saw on the system the room wasn’t ready. They then called the housekeeping team found it to be ready since early in the day. Would not recommend this location due to hospitality.
The hospitality was rude and terrible attitude from the staff at the front. It felt like I was bothering them and they didn’t wish to help. It’s not my first time on the Island but this is the first time at Villa HM Paraíso. Definitely my last time staying at the hotel. When I asked to see about possibly checking in early after a long flight. The staff refused to check if my room was ready. We arrived at 7am did all the paperwork required to get a room. Then given wristbands for the property. Once that part was completed the staff asked to come back at 3pm. My girlfriend and me didn’t mind and decided to venture the island. Then at 1 pm we returned and tried to see if we could get room keys. The gentleman at the front was upset and told me with a frustrated voice that it wasn’t 3pm yet. He didn’t even make the effort to call the housekeeping team to check the status. This was already a bad welcoming for someone that traveled long hours. Then at 3pm, after waiting in the lobby, I try to check again. The staff once again being rude and half bothersome asked how they could help. Advised once again that I was trying to check into my room. The hostess saw on the system the room wasn’t ready. They then called the housekeeping team found it to be ready since early in the day. Would not recommend this location due to hospitality.
10
Liliet
21 de ago. de 2025
·
A estadia foi de 4 noites
We had a very pleasant stay at Villas Paraiso Del Mar. The staff was friendly and attentive, always making us feel welcome. The rooms are spacious and comfortable, and the property is beautifully maintained with lush, well-kept grounds. The pool was great! Our stay included breakfast, which offered a nice variety of choices and was a great way to start the day. Overall, it was a wonderful experience.
We had a very pleasant stay at Villas Paraiso Del Mar. The staff was friendly and attentive, always making us feel welcome. The rooms are spacious and comfortable, and the property is beautifully maintained with lush, well-kept grounds. The pool was great! Our stay included breakfast, which offered a nice variety of choices and was a great way to start the day. Overall, it was a wonderful experience.
4
rachael
28 de fev. de 2023
·
A estadia foi de 6 noites
The hotel itself had a pleasant island ambiance. The dining staff and housekeeping were pleasant. The front desk was NOT friendly, had poor communication skills, made charges without a valid reason, and had 0 accountability for poor customer service. The front desk is the first and last impression of an establishment. We are experienced, travelers. Easy to please. We know what good service is. For that reason, we will not return to the hotel.
The hotel itself had a pleasant island ambiance. The dining staff and housekeeping were pleasant. The front desk was NOT friendly, had poor communication skills, made charges without a valid reason, and had 0 accountability for poor customer service. The front desk is the first and last impression of an establishment. We are experienced, travelers. Easy to please. We know what good service is. For that reason, we will not return to the hotel.
10
Consuelo
17 de set. de 2023
·
A estadia foi de 3 noites
Gran atención del personal son amables, cercanos y muy atentos
Gran atención del personal son amables, cercanos y muy atentos
2
Sam
8 de set. de 2025
·
A estadia foi de 5 noites
First off, We are experienced travelers who have been to many resorts in Mexico. By far, this island is one of the best and the local people and food and atmosphere were absolutely wonderful, but the hotel staff were not. First off, I paid a $165 dollar deposit to lock in the room for over a month. Multiple times I received emails verifying that I paid, and that I only owed $535 when I got to the hotel. When we go to the hotel, the front desk staff were not very nice, it was about 8:45 pm and for some reason they act like they are so busy and running a the entire hotel by themself. I was aware of the local tax, but I had to pay an additional $250 cash that I brought on top of the $500 taken from my card. Apparently, the $165 deposit was never taken. I didn't have time to argue, just a bad situation since cash is scarce on the island and I already had top fork out a substantial amount that I brought. Second, staff is the most unfriendly people I have ever met, never saying hi when you pass them, couldn't even show us to our room and all they do is point in a direction if you ask for something. Never getting off their seat to show you. I have never been to a hotel where you don't befriend staff, we even speak spanish and appreciate all they do, nope not these people. NEED HELP WITH CUSTOMER SERVICE. Thirdly, they charge for everything you could think of. Every item you use, towels, extra blankets, sodas in fridge they want a credit card on file. Food no good!
First off, We are experienced travelers who have been to many resorts in Mexico. By far, this island is one of the best and the local people and food and atmosphere were absolutely wonderful, but the hotel staff were not. First off, I paid a $165 dollar deposit to lock in the room for over a month. Multiple times I received emails verifying that I paid, and that I only owed $535 when I got to the hotel. When we go to the hotel, the front desk staff were not very nice, it was about 8:45 pm and for some reason they act like they are so busy and running a the entire hotel by themself. I was aware of the local tax, but I had to pay an additional $250 cash that I brought on top of the $500 taken from my card. Apparently, the $165 deposit was never taken. I didn't have time to argue, just a bad situation since cash is scarce on the island and I already had top fork out a substantial amount that I brought. Second, staff is the most unfriendly people I have ever met, never saying hi when you pass them, couldn't even show us to our room and all they do is point in a direction if you ask for something. Never getting off their seat to show you. I have never been to a hotel where you don't befriend staff, we even speak spanish and appreciate all they do, nope not these people. NEED HELP WITH CUSTOMER SERVICE. Thirdly, they charge for everything you could think of. Every item you use, towels, extra blankets, sodas in fridge they want a credit card on file. Food no good!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização tranquila à beira-mar, a uma curta caminhada de 10 a 15 minutos da cidade e bem posicionada para Punta Mosquito. As estradas de acesso podem ser ruins, mas o trecho de praia é amplamente elogiado.
Avaliações dos hóspedes relacionadas
10
carolyn
11 de jun. de 2025
·
A estadia foi de 7 noites
We loved this resort. Close to beach and walkable to town. The grounds were beautiful
We loved this resort. Close to beach and walkable to town. The grounds were beautiful
10
heather
27 de fev. de 2024
·
A estadia foi de 6 noites
The property is surrounded by a mature jungle.. it feels like you are staying in the jungle and on the beach. The location is in the middle of the 26 mile island and close to the ferry. You can walk to the village , shopping and all the restaurants. Bikes are available to rent. Take the bikes west to playa coco and east to playa mosquito. Staff here are helpful and very accommodating. The coffee and breakfast every morning was the best!
The property is surrounded by a mature jungle.. it feels like you are staying in the jungle and on the beach. The location is in the middle of the 26 mile island and close to the ferry. You can walk to the village , shopping and all the restaurants. Bikes are available to rent. Take the bikes west to playa coco and east to playa mosquito. Staff here are helpful and very accommodating. The coffee and breakfast every morning was the best!
8
Emma
23 de mar. de 2023
·
A estadia foi de 2 noites
Great Hotel! Plenty of Space and sun loungers on the beach and pool and a great breakfast offering. Great Location for the beach too!
Great Hotel! Plenty of Space and sun loungers on the beach and pool and a great breakfast offering. Great Location for the beach too!
8
scott
14 de jan. de 2024
·
A estadia foi de 4 noites
We've now stayed at the Villas HM Paraiso del Mar and its sister property next door (Villas HM Palapas del Mar). I prefer the Palapas--it's a bit newer I think and aesthetically more my style (and more expensive)--but both are great options on Holbox. Property is very clean and well maintained and the staff is really friendly and helpful but casual (in a good way). Great location on the beach--it's on a good part of the beach as it gets narrower and more affected by seaweed further from town. Great distance from town--walk in to the center in about 10 minutes on the sandy beach road. Really good, extensive breakfast included. I love that the beach isn't crowded--you don't have to rush down to claim chairs. Pool is small, but Holbox is about the beach as far as I'm concerned. Quiet, laid back, clean, pretty. I can't wait to go back!
We've now stayed at the Villas HM Paraiso del Mar and its sister property next door (Villas HM Palapas del Mar). I prefer the Palapas--it's a bit newer I think and aesthetically more my style (and more expensive)--but both are great options on Holbox. Property is very clean and well maintained and the staff is really friendly and helpful but casual (in a good way). Great location on the beach--it's on a good part of the beach as it gets narrower and more affected by seaweed further from town. Great distance from town--walk in to the center in about 10 minutes on the sandy beach road. Really good, extensive breakfast included. I love that the beach isn't crowded--you don't have to rush down to claim chairs. Pool is small, but Holbox is about the beach as far as I'm concerned. Quiet, laid back, clean, pretty. I can't wait to go back!
10
Willem
12 de nov. de 2023
·
A estadia foi de 3 noites
Geweldige locatie. Alles erg netjes. Geweldig ontbijt en zeer vriendelijk personeel. Op loopafstand van het centrum (10min) maar qua locatie wel aan de rand. Strand recht voor het hotel met bedjes.
Geweldige locatie. Alles erg netjes. Geweldig ontbijt en zeer vriendelijk personeel. Op loopafstand van het centrum (10min) maar qua locatie wel aan de rand. Strand recht voor het hotel met bedjes.
8
carla
5 de mar. de 2024
·
A estadia foi de 4 noites
Super limpia y todo el personal bien amable y gustoso de apoyar. Fuimos muy bien tratadas dirante la estancia. Lo que no me gustó es que la calle para llegar al hotel está deplorable. Es una pena que los dueños de los hoteles no inviertan una cantidad mínima para que sea decente la entrada. No es posible que esté llena de hoyos y cemento …
Super limpia y todo el personal bien amable y gustoso de apoyar. Fuimos muy bien tratadas dirante la estancia. Lo que no me gustó es que la calle para llegar al hotel está deplorable. Es una pena que los dueños de los hoteles no inviertan una cantidad mínima para que sea decente la entrada. No es posible que esté llena de hoyos y cemento …
10
EDGAR
25 de jul. de 2025
·
A estadia foi de 5 noites
La ubicación es excelente. Los alimentos son sabrosos y vastos. Extraordinaria es la atención del personal. La estancia es muy grata. Recomendable para descansar sin lugar a dudas.
La ubicación es excelente. Los alimentos son sabrosos y vastos. Extraordinaria es la atención del personal. La estancia es muy grata. Recomendable para descansar sin lugar a dudas.
8
Denise
25 de fev. de 2023
·
A estadia foi de 21 noites
We enjoyed our stay at Villas HM Paraiso del Mar. Here's what we liked (in no particular order): 1. It was on a nice part of the island - not too busy, but walking distance to town, Punto Mosquito, and lots of restaurants and shops in between. 2. The beach was great, and access was easy. 3. The staff was amazing. Antonio and Carlos were terrific. The servers at breakfast were attentive and welcoming each day. The housekeeping staff was also fantastic. Everyone worked hard to make sure the guests were taken care of. 4. The breakfast was wonderful - there were lots of options and there was also a made-to-order egg/omelet station. 5. Our room was spacious and the shower was enormous. 6. The swimming pool area was generally a nice, peaceful place to relax. There is plenty of room between the loungers; they're not all crammed together like in some places. What we would improve: 1. The place is a bit tired and worn and could use some freshening up. 2. The rooms on the second and third floors had a rickety, narrow, curved staircase with a rope for a railing. Seemed pretty hazardous. We were initially in a second floor room but requested to move to the first floor, which happened the following day. The first floor room was also larger than the second floor room, with a nice terrace with chairs and a hammock. 3. The chairs on our terrace were very uncomfortable - metal frame with roping for the seat and back.
We enjoyed our stay at Villas HM Paraiso del Mar. Here's what we liked (in no particular order): 1. It was on a nice part of the island - not too busy, but walking distance to town, Punto Mosquito, and lots of restaurants and shops in between. 2. The beach was great, and access was easy. 3. The staff was amazing. Antonio and Carlos were terrific. The servers at breakfast were attentive and welcoming each day. The housekeeping staff was also fantastic. Everyone worked hard to make sure the guests were taken care of. 4. The breakfast was wonderful - there were lots of options and there was also a made-to-order egg/omelet station. 5. Our room was spacious and the shower was enormous. 6. The swimming pool area was generally a nice, peaceful place to relax. There is plenty of room between the loungers; they're not all crammed together like in some places. What we would improve: 1. The place is a bit tired and worn and could use some freshening up. 2. The rooms on the second and third floors had a rickety, narrow, curved staircase with a rope for a railing. Seemed pretty hazardous. We were initially in a second floor room but requested to move to the first floor, which happened the following day. The first floor room was also larger than the second floor room, with a nice terrace with chairs and a hammock. 3. The chairs on our terrace were very uncomfortable - metal frame with roping for the seat and back.
10
Lucia
15 de fev. de 2024
·
A estadia foi de 3 noites
Esta frente al mar. Buena ubicación, pero siempre use carrito para llegar al centro.
Esta frente al mar. Buena ubicación, pero siempre use carrito para llegar al centro.
10
Corinne
20 de mai. de 2025
·
A estadia foi de 4 noites
Perfect for a quiet getaway!
Perfect for a quiet getaway!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é frequentemente bem avaliado, mas a qualidade e a variedade geral da comida são inconsistentes; o café recebe avaliações mistas. O sistema com tudo incluído tem níveis padrão e premium que confundem alguns hóspedes; o serviço no restaurante pode ser lento, enquanto o serviço na praia é melhor.
Avaliações dos hóspedes relacionadas
10
Andrea
7 de abr. de 2025
·
A estadia foi de 6 noites
This is an underrated property. It has gorgeous, mature plants - something not found in other resorts. We loved the architecture, with grand palapas that felt like tropical Mexico. The facilities are in the process of being renovated, and our unit was quite lovely. The food is pretty good - we opted not for all-inclusive with the plan to explore options nearby but ended up eating most meals onsite because the back patio was a wonderful space and the staff were awesome (shout out to Hector, Karla, Juan, and the hostess!). And, a great amenity not to be overlooked: incredibly comfortable beach chairs. We wouldn't choose to stay anywhere else on Holbox!
This is an underrated property. It has gorgeous, mature plants - something not found in other resorts. We loved the architecture, with grand palapas that felt like tropical Mexico. The facilities are in the process of being renovated, and our unit was quite lovely. The food is pretty good - we opted not for all-inclusive with the plan to explore options nearby but ended up eating most meals onsite because the back patio was a wonderful space and the staff were awesome (shout out to Hector, Karla, Juan, and the hostess!). And, a great amenity not to be overlooked: incredibly comfortable beach chairs. We wouldn't choose to stay anywhere else on Holbox!
8
HAMID NAWAZ
28 de jun. de 2025
·
A estadia foi de 3 noites
Food was so so, we picked all inclusive option and the menu wasn’t actually “all inclusive”. Servers near the beach were great 5/5. As well as the bar near the beach. The rooms were very clean.
Food was so so, we picked all inclusive option and the menu wasn’t actually “all inclusive”. Servers near the beach were great 5/5. As well as the bar near the beach. The rooms were very clean.
10
Febra
19 de jul. de 2025
·
A estadia foi de 7 noites
Had an amazing stay at this hotel! From the moment we arrived, the staff was incredibly friendly and made us feel right at home. The location couldn’t be better—right on the beach with stunning views. Housekeeping did a fantastic job keeping everything spotless and fresh. As for the food and drinks, the tacos were absolutely delicious and the cocktails were on point. Highly recommend this place for anyone looking for a relaxing beach getaway with top-notch service!
Had an amazing stay at this hotel! From the moment we arrived, the staff was incredibly friendly and made us feel right at home. The location couldn’t be better—right on the beach with stunning views. Housekeeping did a fantastic job keeping everything spotless and fresh. As for the food and drinks, the tacos were absolutely delicious and the cocktails were on point. Highly recommend this place for anyone looking for a relaxing beach getaway with top-notch service!
6
Stacy
2 de jul. de 2025
·
A estadia foi de 2 noites
We liked the location. The rooms were nicely decorated with true Mexican architecture. The beach was nice. Staff was very good. But.... The food was not great. The coffee was terrible. The rooms had no towel bar or hook to hang towels or a bathing suit. Zero. No face towels either. An extra bath mat/towel for right when you walk into the room would be nice.
We liked the location. The rooms were nicely decorated with true Mexican architecture. The beach was nice. Staff was very good. But.... The food was not great. The coffee was terrible. The rooms had no towel bar or hook to hang towels or a bathing suit. Zero. No face towels either. An extra bath mat/towel for right when you walk into the room would be nice.
8
Marffa
8 de ago. de 2023
·
A estadia foi de 3 noites
The food is great if you ordered from the menu. Buffet is ok. Service at the restaurant is terrible, but at the beach is great! The drink in the all inclusive are good. Not very good quality Mezcal or tequila, but they are ok.
The food is great if you ordered from the menu. Buffet is ok. Service at the restaurant is terrible, but at the beach is great! The drink in the all inclusive are good. Not very good quality Mezcal or tequila, but they are ok.
10
Edouard
17 de nov. de 2024
·
A estadia foi de 7 noites
We used the buffet a lot. The food options were diverse and changed every time. The food was very savorous. There were plenty of drinking options included with the all-inclusive. The staff was very kind. The room was cleant every morning. The hotel is two minutes away from the beach. We definitely advise this hotel. That’d be great that Expedia proposes a package including the transfer from the airport to the hotel (taxi to Chiquilá, ferry from Chiquilá to Holbox, and taxi from Chiquilá’s port to the hotel) to make travellers’ life even easier.
We used the buffet a lot. The food options were diverse and changed every time. The food was very savorous. There were plenty of drinking options included with the all-inclusive. The staff was very kind. The room was cleant every morning. The hotel is two minutes away from the beach. We definitely advise this hotel. That’d be great that Expedia proposes a package including the transfer from the airport to the hotel (taxi to Chiquilá, ferry from Chiquilá to Holbox, and taxi from Chiquilá’s port to the hotel) to make travellers’ life even easier.
10
Fernando
9 de nov. de 2023
·
A estadia foi de 3 noites
Todo Excelente, lo único que no te dicen al contratar el Todo Incluido es que llegando al Hotel , te dicen que el paquete TODO INCLUIDO QUE COMPRASTE ES EL BÁSICO , que si quieres puedes cambiar al PREMIUM por 20 Dls por persona por día , cosa que se me hace una estupidez que no digan antes de pagar tú paquete en línea
Todo Excelente, lo único que no te dicen al contratar el Todo Incluido es que llegando al Hotel , te dicen que el paquete TODO INCLUIDO QUE COMPRASTE ES EL BÁSICO , que si quieres puedes cambiar al PREMIUM por 20 Dls por persona por día , cosa que se me hace una estupidez que no digan antes de pagar tú paquete en línea
10
Kim Celine
21 de dez. de 2024
·
A estadia foi de 7 noites
Excellent service and food
Excellent service and food
6
anna
16 de mar. de 2025
·
A estadia foi de 4 noites
Property was super cool, staff were great, especially Enrique, however food was sub par and our accomodations was very basic, rustic... I would have not purchased the AI package as better food was easy to find downtown, however our stay overall was ok
Property was super cool, staff were great, especially Enrique, however food was sub par and our accomodations was very basic, rustic... I would have not purchased the AI package as better food was easy to find downtown, however our stay overall was ok
8
Erminio
30 de mar. de 2025
·
A estadia foi de 8 noites
Our 5th time here, we only wish the hotel had better coffee and better musica - some Mexican music would be better than English ;)
Our 5th time here, we only wish the hotel had better coffee and better musica - some Mexican music would be better than English ;)
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Sandra
19 de ago. de 2026
·
A estadia foi de 3 noites
Antes que nada, muchas gracias por esta estancia. Fue nuestra primera vez y la verdad que bella Isla. El hotel tiene muy buena ubicación. Las habitaciones amplias, solo urge que tengan mas presión las regaderas. Que no se metan los mosquitos. Esto es un tema que si es importante, hay muchooo mosquito. Tuvimos el desayuno incluido. Los alimentos muy bien y el chef que te prepara los diferentes platillos en su parrilla un tipazo. Muy amable. Los meseros deben de ser más capacitados, lento el servicio, se equivocan mucho y cuando se llena están muy camotes ( apurados ) !! La dinámica que tienen para las toallas de alberca, deberían de buscar una solución más flexible. En recepción nos apoyaron con mis suegros y fueron muy amables. Camarista muy amable y pendiente. Tuvimos la habitación 900. En el área de la alberca más cercana a la playa huele feo. Esto no es agradable. El servicio en la playa bueno, podría ser más rápido si tuvieran más personal. La playa espectacular, no hay algas, limpia, y para caminar espectacular. Cerca del Hotel hay muchas actividades . Muchas gracias y hasta pronto.
Antes que nada, muchas gracias por esta estancia. Fue nuestra primera vez y la verdad que bella Isla. El hotel tiene muy buena ubicación. Las habitaciones amplias, solo urge que tengan mas presión las regaderas. Que no se metan los mosquitos. Esto es un tema que si es importante, hay muchooo mosquito. Tuvimos el desayuno incluido. Los alimentos muy bien y el chef que te prepara los diferentes platillos en su parrilla un tipazo. Muy amable. Los meseros deben de ser más capacitados, lento el servicio, se equivocan mucho y cuando se llena están muy camotes ( apurados ) !! La dinámica que tienen para las toallas de alberca, deberían de buscar una solución más flexible. En recepción nos apoyaron con mis suegros y fueron muy amables. Camarista muy amable y pendiente. Tuvimos la habitación 900. En el área de la alberca más cercana a la playa huele feo. Esto no es agradable. El servicio en la playa bueno, podría ser más rápido si tuvieran más personal. La playa espectacular, no hay algas, limpia, y para caminar espectacular. Cerca del Hotel hay muchas actividades . Muchas gracias y hasta pronto.
8
Silvia celina
26 de jul. de 2026
·
A estadia foi de 3 noites
Muy buen hotel! Recomendado
Muy buen hotel! Recomendado
10
Sofia
29 de jun. de 2026
·
A estadia foi de 1 noite
El hotel está muy bien ubicado cerca del centro de Holbox y sobre una playa muy amplia de arena blanca hermosa!! Las habitaciones son amplias y cómodas con todo lo necesario! El hotel está rodeado de jardines verdes muy bonitos!! Todo el personal es muy atento y amable!! Pasamos una estancia muy agradable!!
El hotel está muy bien ubicado cerca del centro de Holbox y sobre una playa muy amplia de arena blanca hermosa!! Las habitaciones son amplias y cómodas con todo lo necesario! El hotel está rodeado de jardines verdes muy bonitos!! Todo el personal es muy atento y amable!! Pasamos una estancia muy agradable!!
6
Pamela Enid Garcia
22 de jun. de 2026
·
A estadia foi de 3 noites
Instalaciones inservibles no servía el aire acondicionado, no había agua no había luz, no había cambio de habitaciones aunque la hab estuviera mal, poca variedad de comida, muy amable el personal de mesero Jonhy muy muy amable y atento
Instalaciones inservibles no servía el aire acondicionado, no había agua no había luz, no había cambio de habitaciones aunque la hab estuviera mal, poca variedad de comida, muy amable el personal de mesero Jonhy muy muy amable y atento
10
Diana
20 de jun. de 2026
·
A estadia foi de 1 noite
Magical. Staff was amazing. The beach was beautiful and the best part of town. Room are nice and clean. Pools were cute! Food was okay some food was good but break was okay. The stay was AMAZING! Will stay again! Beautiful experience.
Magical. Staff was amazing. The beach was beautiful and the best part of town. Room are nice and clean. Pools were cute! Food was okay some food was good but break was okay. The stay was AMAZING! Will stay again! Beautiful experience.
Políticas da propriedade
Instruções de check-in
Tudo o que precisa de saber para um check-in tranquilo.
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
É bom saber
Políticas adicionais e informações sobre esta propriedade.
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-16: 139.07088586425783USD
- 2026-10-17: 135.7930699157715USD
- 2026-10-18: 139.07088586425783USD
- 2026-10-19: 129.686533782959USD
- 2026-10-20: 129.686533782959USD
- 2026-10-21: 132.81699795532228USD
- 2026-10-22: 130.85587213134767USD
- 2026-10-23: 129.686533782959USD
- 2026-10-24: 130.85587213134767USD
- 2026-10-25: 132.81699795532228USD
- 2026-10-26: 132.015211517334USD
- 2026-10-27: 126.56257836914064USD
- 2026-10-28: 129.686533782959USD
- 2026-10-29: 133.18454986572266USD
- 2026-10-30: 137.50646844482424USD
- 2026-10-31: 130.85587213134767USD
- 2026-11-01: 194.41207275390627USD
- 2026-11-02: 179.3583861694336USD
- 2026-11-03: 179.3583861694336USD
- 2026-11-04: 191.05176965332032USD
- 2026-11-05: 182.06613262939456USD
- 2026-11-06: 180.967481628418USD
- 2026-11-07: 184.18565539550784USD
- 2026-11-08: 180.46060455322268USD
- 2026-11-09: 179.3583861694336USD
- 2026-11-10: 194.44983898925784USD
- 2026-11-11: 189.34273602294923USD
- 2026-11-12: 193.9901096801758USD
- 2026-11-13: 195.72912304687503USD
- 2026-11-14: 193.9901096801758USD
- 2026-11-15: 195.72912304687503USD
- 2026-11-16: 195.18062078857423USD
- 2026-11-17: 196.92025158691408USD
- 2026-11-18: 193.9901096801758USD
- 2026-11-19: 199.82845751953127USD
- 2026-11-20: 200.88620367431642USD
- 2026-11-21: 201.61079400634767USD
- 2026-11-22: 195.72912304687503USD
- 2026-11-23: 189.34273602294923USD
- 2026-11-24: 190.53225238037112USD
- 2026-11-25: 180.46060455322268USD
- 2026-11-26: 180.46060455322268USD
- 2026-11-27: 179.3583861694336USD
- 2026-11-28: 199.1603793334961USD
- 2026-11-29: 193.9901096801758USD
- 2026-11-30: 193.9901096801758USD
- 2026-12-01: 195.18062078857423USD
- 2026-12-02: 196.92025158691408USD
- 2026-12-03: 195.72912304687503USD
- 2026-12-04: 195.72912304687503USD
- 2026-12-05: 196.92025158691408USD
- 2026-12-06: 193.9901096801758USD
- 2026-12-07: 200.96616107177735USD
- 2026-12-08: 193.9901096801758USD
- 2026-12-09: 196.92025158691408USD
- 2026-12-10: 195.18062078857423USD
- 2026-12-11: 189.34273602294923USD
- 2026-12-12: 180.967481628418USD
- 2026-12-13: 180.967481628418USD
- 2026-12-14: 198.65986523437502USD
- 2026-12-15: 193.9901096801758USD
- 2026-12-16: 195.18062078857423USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 6 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
Dados da empresa
Número de registo do alojamento 007-025-002849/2026
Cortesias mais populares
Serviços
Balcão de turismo
Babysitting/Serviço para crianças
Serviços de limpeza
Cofre
Aluguer de bicicletas
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Geral
Restaurante
Quartos de não fumadores
Massagem
Bar junto à piscina
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Mergulho
Windsurf
Pesca
Andar a cavalo
Canoagem
Piscina exterior
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Estacionamento
Serviço de transporte ao aeroporto
Internet
Wi-fi gratuito